The table below looks at the statistics for the Service Analyst role in IT jobs advertised for the Essex region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 28 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2014
Same period 2013 Same period 2012
Service Analyst
Rank 59 91 73
Rank change year-on-year
+32 -18
Permanent jobs requiring a Service Analyst 22 2 16
As % of all permanent IT jobs located in Essex 1.99% 0.19% 1.53%
As % of the Job Titles category 2.10% 0.19% 1.57%
Number of salaries quoted 21 2 10
Average salary £29,000 £19,250 £22,000
Average salary % change year-on-year
+50.64% -12.50%
UK excluding London average salary £22,500 £21,000 £22,500
% change year-on-year
+7.14% -6.66%
Service Analyst
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Essex region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Essex
Permanent IT job ads with a match in the
Job Titles category
1048 1032 1017
As % of all permanent IT jobs located in Essex 95.01% 95.73% 97.32%
Number of salaries quoted 858 842 874
Average salary £40,000 £42,500 £35,000
Average salary % change year-on-year
-5.88% +21.42%
90% offered a salary of more than £23,500 £27,500 £22,500
10% offered a salary of more than £60,000 £52,500 £54,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Service Analyst
Jobs Demand Trend in Essex

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst in the job title across the Essex region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in Essex

Service Analyst
Salary Trend in Essex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the Essex region.

Service Analyst Salary Trend in Essex

Service Analyst
Job Locations in Essex

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Analyst within the Essex region over the 3 months to 28 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Brentwood +13 10 £20,000 -4.76%
Colchester - 10 £32,000 - 1
Chelmsford -3 1 £29,000 +65.71%
Service Analyst
East of England

Service Analyst
Top 30 Related IT Skills in Essex

For the 6 months to 28 August 2014, IT jobs across the Essex region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 34 (82.93%) Active Directory
2 22 (53.66%) MS Office
2 22 (53.66%) ITIL
3 19 (46.34%) Windows
3 19 (46.34%) MS Exchange
4 18 (43.90%) MS Excel
5 16 (39.02%) Windows XP
5 16 (39.02%) Exchange Server 2007
6 15 (36.59%) Citrix
7 14 (34.15%) VoIP
8 13 (31.71%) Problem Management
9 12 (29.27%) Incident Management
10 11 (26.83%) Change Control
11 9 (21.95%) Microsoft Certification
12 8 (19.51%) Microsoft
13 7 (17.07%) Finance
14 6 (14.63%) MCSA
15 5 (12.20%) SLA
15 5 (12.20%) ITIL Certification
15 5 (12.20%) Windows 7
16 3 (7.32%) Office 365
16 3 (7.32%) Service Delivery
16 3 (7.32%) Cisco
16 3 (7.32%) DNS
16 3 (7.32%) DHCP
16 3 (7.32%) MCP
17 2 (4.88%) MCSE
17 2 (4.88%) Windows Server 2003
17 2 (4.88%) Windows Server 2012
17 2 (4.88%) Exchange Server 2013

Service Analyst
Top Related IT Skills in Essex by Category

For the 6 months to 28 August 2014, IT jobs across the Essex region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 19 (46.34%) MS Exchange
2 16 (39.02%) Exchange Server 2007
3 2 (4.88%) Exchange Server 2013
3 2 (4.88%) Exchange Server 2010
3 2 (4.88%) Exchange Server 2003
Applications
1 22 (53.66%) MS Office
2 18 (43.90%) MS Excel
3 2 (4.88%) MS PowerPoint
Cloud Services
1 3 (7.32%) Office 365
Communications & Networking
1 14 (34.15%) VoIP
2 3 (7.32%) DNS
2 3 (7.32%) DHCP
3 1 (2.44%) VPN
General
1 7 (17.07%) Finance
Miscellaneous
1 2 (4.88%) Computer Science
2 1 (2.44%) Data Protection Act
Operating Systems
1 19 (46.34%) Windows
2 16 (39.02%) Windows XP
3 5 (12.20%) Windows 7
4 2 (4.88%) Windows Server 2003
4 2 (4.88%) Windows Server 2012
4 2 (4.88%) Windows Server 2008
Processes & Methodologies
1 22 (53.66%) ITIL
2 13 (31.71%) Problem Management
3 12 (29.27%) Incident Management
4 11 (26.83%) Change Control
5 3 (7.32%) Service Delivery
6 1 (2.44%) Time Management
6 1 (2.44%) Data Protection
6 1 (2.44%) Capacity Management
6 1 (2.44%) Service Management
6 1 (2.44%) Change Management
Programming Languages
1 1 (2.44%) SQL
Qualifications
1 9 (21.95%) Microsoft Certification
2 6 (14.63%) MCSA
3 5 (12.20%) ITIL Certification
4 3 (7.32%) MCP
5 2 (4.88%) MCSE
5 2 (4.88%) Degree
5 2 (4.88%) MCITP
Quality Assurance & Compliance
1 5 (12.20%) SLA
System Software
1 34 (82.93%) Active Directory
2 2 (4.88%) Hyper-V
Vendors
1 15 (36.59%) Citrix
2 8 (19.51%) Microsoft
3 3 (7.32%) Cisco
4 2 (4.88%) Barracuda Networks
4 2 (4.88%) SonicWALL
4 2 (4.88%) LANDesk