The statistics below represent IT jobs advertised across the East of England region that had Service Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 25 August 2016 with a comparison to same period over 2 years.

3 months to
25 Aug 2016
Same period 2015 Same period 2014
Service Analyst
Rank 143 202 175
Rank change year-on-year
+59 -27
Permanent jobs requiring a Service Analyst 107 72 101
As % of all permanent IT jobs located in the East of England 1.68% 0.97% 1.28%
As % of the Job Titles category 1.74% 1.01% 1.31%
Number of salaries quoted 104 61 89
Median salary £25,000 £24,500 £25,500
Median salary % change year-on-year
+2.04% -3.92%
90% offered a salary of more than £18,000 £18,091 £18,750
10% offered a salary of more than £53,750 £35,000 £39,200
UK excluding London median salary £24,500 £24,000 £24,000
% change year-on-year
+2.08% -
Service Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
6144 7136 7693
As % of all permanent IT jobs located in the East of England 96.35% 96.19% 97.29%
Number of salaries quoted 5244 6003 6328
Median salary £42,500 £42,500 £41,500
Median salary % change year-on-year
- +2.40%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £65,000 £60,000 £60,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Service Analyst
Jobs Demand Trend in the East of England

The demand trend of job ads across the East of England region that featured Service Analyst in the job title.

Service Analyst Jobs Demand Trend in the East of England

Service Analyst
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the East of England region.

Service Analyst Salary Trend in the East of England

Service Analyst
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing Service Analyst across the East of England region over the 3 months to 25 August 2016.

Service Analyst Salary Histogram in the East of England

Service Analyst
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Analyst within the East of England region over the 3 months to 25 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire +36 36 £21,500 -38.57% 1
Essex +6 19 £35,000 +40.00% 1
Bedfordshire +19 15 £22,500 +4.65% 2
Cambridgeshire +7 14 £20,500 -18.00% 2
Norfolk - 12 £45,000 - 1
Suffolk +11 11 £25,000 +38.53% 1
Service Analyst
England

Service Analyst Skill Set
Top 30 Related IT Skills in the East of England

For the 6 months to 25 August 2016, Service Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East of England region featuring Service Analyst in the job title.

1 68 (37.99%) MS Office
2 63 (35.20%) ITIL
3 58 (32.40%) Windows
3 58 (32.40%) Finance
4 52 (29.05%) Active Directory
5 51 (28.49%) Microsoft
6 40 (22.35%) SLA
7 34 (18.99%) MS Excel
8 32 (17.88%) Agile Software Development
9 26 (14.53%) Windows 7
10 21 (11.73%) Analytical Skills
11 18 (10.06%) Mentoring
11 18 (10.06%) Office 365
11 18 (10.06%) JIRA
11 18 (10.06%) Business Analysis
11 18 (10.06%) MS Exchange
11 18 (10.06%) Citrix
12 16 (8.94%) HP
12 16 (8.94%) SQL
13 15 (8.38%) Video Conferencing
13 15 (8.38%) Windows 8
14 14 (7.82%) Waterfall
15 13 (7.26%) Service Management
15 13 (7.26%) Project Management
15 13 (7.26%) Scrum
15 13 (7.26%) Degree
15 13 (7.26%) Incident Management
16 12 (6.70%) Software Testing
16 12 (6.70%) QA
16 12 (6.70%) Service Delivery

Service Analyst Skill Set
Top Related IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 18 (10.06%) MS Exchange
2 10 (5.59%) Confluence
3 8 (4.47%) SharePoint
4 7 (3.91%) Exchange Server 2007
5 2 (1.12%) Skype for Business
6 1 (0.56%) Blackberry Enterprise Server
6 1 (0.56%) Exchange Server 2003
6 1 (0.56%) Exchange Server 2010
6 1 (0.56%) Exchange Server 2013
6 1 (0.56%) IIS
6 1 (0.56%) Office Communications Server
6 1 (0.56%) WordPress
Applications
1 68 (37.99%) MS Office
2 34 (18.99%) MS Excel
3 1 (0.56%) MS Visio
Business Applications
1 3 (1.68%) SystmOne
2 2 (1.12%) Lorenzo
3 1 (0.56%) Dynamics CRM
Cloud Services
1 18 (10.06%) Office 365
2 1 (0.56%) Amazon AWS
2 1 (0.56%) Amazon EC2
2 1 (0.56%) Amazon S3
2 1 (0.56%) Google Apps
Communications & Networking
1 12 (6.70%) LAN
1 12 (6.70%) TCP/IP
1 12 (6.70%) WAN
2 6 (3.35%) DHCP
2 6 (3.35%) DNS
2 6 (3.35%) VPN
3 4 (2.23%) Firewall
4 3 (1.68%) Remote Desktop
5 2 (1.12%) Cisco ASA
5 2 (1.12%) Cisco IOS
5 2 (1.12%) VoIP
6 1 (0.56%) ATM
6 1 (0.56%) Cisco Nexus
6 1 (0.56%) Internet
6 1 (0.56%) Intranet
6 1 (0.56%) SAN
Database & Business Intelligence
1 5 (2.79%) SQL Server
2 2 (1.12%) Data Mining
2 2 (1.12%) Data Warehouse
3 1 (0.56%) Crystal Reports
3 1 (0.56%) Oracle Database
3 1 (0.56%) Oracle Reports
Development Applications
1 18 (10.06%) JIRA
2 10 (5.59%) HP UFT
3 9 (5.03%) Selenium
4 8 (4.47%) LoadRunner
5 7 (3.91%) ClearQuest
5 7 (3.91%) JMeter
5 7 (3.91%) SoapUI
6 1 (0.56%) FitNesse
6 1 (0.56%) MSTest
6 1 (0.56%) Rhino Mocks
General
1 58 (32.40%) Finance
2 9 (5.03%) Marketing
3 8 (4.47%) Banking
4 7 (3.91%) Retail
5 6 (3.35%) Telecoms
6 5 (2.79%) French Language
6 5 (2.79%) German Language
7 4 (2.23%) Italian Language
8 2 (1.12%) Manufacturing
8 2 (1.12%) Retail Banking
8 2 (1.12%) Welsh Language
9 1 (0.56%) Advertising
9 1 (0.56%) Legal
9 1 (0.56%) Local Government
Libraries, Frameworks & Software Standards
1 5 (2.79%) .NET
2 3 (1.68%) Web Services
3 2 (1.12%) CSS
3 2 (1.12%) HTML
4 1 (0.56%) .NET Framework
4 1 (0.56%) Entity Framework
4 1 (0.56%) Middleware
4 1 (0.56%) Silverlight
4 1 (0.56%) WCF
4 1 (0.56%) WPF
4 1 (0.56%) XML
Miscellaneous
1 21 (11.73%) Analytical Skills
2 15 (8.38%) Video Conferencing
3 6 (3.35%) Mathematics
3 6 (3.35%) Mobile App
4 4 (2.23%) Driving Licence
4 4 (2.23%) iPad
5 3 (1.68%) Management Information System
5 3 (1.68%) NHS
6 2 (1.12%) Fintech
6 2 (1.12%) Private Cloud
7 1 (0.56%) Blackberry
7 1 (0.56%) CMDB
7 1 (0.56%) Computer Science
7 1 (0.56%) EMC VNX
7 1 (0.56%) Enterprise Software
7 1 (0.56%) iSeries
7 1 (0.56%) Life Science
7 1 (0.56%) LIMS
7 1 (0.56%) Replication
Operating Systems
1 58 (32.40%) Windows
2 26 (14.53%) Windows 7
3 15 (8.38%) Windows 8
4 11 (6.15%) Windows Server
5 10 (5.59%) Unix
6 9 (5.03%) Windows XP
7 8 (4.47%) Linux
8 7 (3.91%) Windows Server 2008
9 6 (3.35%) Mac OS
10 3 (1.68%) Windows 10
10 3 (1.68%) Windows Server 2012
11 2 (1.12%) Windows Server 2003
11 2 (1.12%) Windows Vista
12 1 (0.56%) HPUX
Processes & Methodologies
1 63 (35.20%) ITIL
2 32 (17.88%) Agile Software Development
3 18 (10.06%) Business Analysis
3 18 (10.06%) Mentoring
4 14 (7.82%) Waterfall
5 13 (7.26%) Incident Management
5 13 (7.26%) Project Management
5 13 (7.26%) Scrum
5 13 (7.26%) Service Management
6 12 (6.70%) Change Management
6 12 (6.70%) ITIL V3
6 12 (6.70%) Service Delivery
6 12 (6.70%) Software Testing
7 11 (6.15%) Test Scripting
7 11 (6.15%) User Stories
8 10 (5.59%) BDD
8 10 (5.59%) Coaching
8 10 (5.59%) Kanban
8 10 (5.59%) SDLC
9 9 (5.03%) Time Management
Programming Languages
1 16 (8.94%) SQL
2 9 (5.03%) C
3 7 (3.91%) Java
3 7 (3.91%) Shell Script
4 3 (1.68%) PL/SQL
4 3 (1.68%) T-SQL
4 3 (1.68%) VB
4 3 (1.68%) VBScript
5 2 (1.12%) VBA
6 1 (0.56%) C#
6 1 (0.56%) PowerShell
Qualifications
1 13 (7.26%) Degree
2 11 (6.15%) Security Cleared
3 10 (5.59%) ISTQB
4 9 (5.03%) A+ Certification
5 8 (4.47%) MCP
5 8 (4.47%) Microsoft Certification
6 7 (3.91%) HP ASE
7 6 (3.35%) ITIL Certification
8 5 (2.79%) Network+ Certification
9 4 (2.23%) Cisco Certification
10 3 (1.68%) CCNP
10 3 (1.68%) ISEB
11 2 (1.12%) CCNA
11 2 (1.12%) CCSA
11 2 (1.12%) CCSE
11 2 (1.12%) DBS Check
11 2 (1.12%) ISTQB Foundation Certification
11 2 (1.12%) MCSE
12 1 (0.56%) GCIA
12 1 (0.56%) GCIH
Quality Assurance & Compliance
1 40 (22.35%) SLA
2 12 (6.70%) QA
3 1 (0.56%) PCI DSS
System Software
1 52 (29.05%) Active Directory
2 2 (1.12%) VMware Infrastructure
2 2 (1.12%) vSphere
3 1 (0.56%) Hyper-V
3 1 (0.56%) VMware ESXi
3 1 (0.56%) XenApp
3 1 (0.56%) XenDesktop
Systems Management
1 8 (4.47%) HP Quality Center
2 7 (3.91%) SCCM
3 1 (0.56%) HP Data Protector
3 1 (0.56%) Nessus
3 1 (0.56%) Oracle RMAN
Vendors
1 51 (28.49%) Microsoft
2 18 (10.06%) Citrix
3 16 (8.94%) HP
4 9 (5.03%) Cisco
4 9 (5.03%) ServiceNow
5 5 (2.79%) Progress
5 5 (2.79%) Remedy
5 5 (2.79%) VMware
6 2 (1.12%) Cerner
6 2 (1.12%) CheckPoint
6 2 (1.12%) LogRhythm
6 2 (1.12%) Oracle
6 2 (1.12%) Sourcefire
7 1 (0.56%) 3PAR
7 1 (0.56%) EMC
7 1 (0.56%) Google
7 1 (0.56%) Intel
7 1 (0.56%) LANDesk
7 1 (0.56%) Veeam
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