The first table below looks at the demand for the Service Analyst role in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 29 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the East of England region.

Location
3 months to
29 Jul 2014
Same period 2013 Same period 2012
Service Analyst
Rank 177 225 221
Rank change year-on-year
+48 -4
Permanent jobs requiring a Service Analyst 89 37 48
As % of all permanent IT jobs located in the East of England 1.12% 0.48% 0.57%
As % of the Job Titles category 1.17% 0.51% 0.59%
Number of salaries quoted 79 31 42
Average salary £24,500 £20,500 £20,500
Average salary % change year-on-year
+19.51% -
90% offered a salary of more than £18,750 £16,700 £19,000
10% offered a salary of more than £32,100 £22,500 £32,500
UK excluding London average salary £22,000 £21,500 £22,500
% change year-on-year
+2.32% -4.44%
Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
7624 7256 8180
As % of all permanent IT jobs located in the East of England 95.73% 94.54% 96.79%
Number of salaries quoted 6369 6220 6978
Average salary £42,000 £40,000 £40,000
Average salary % change year-on-year
+5.00% -
90% offered a salary of more than £25,500 £25,000 £25,000
10% offered a salary of more than £60,000 £55,000 £55,000
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
Service Analyst
England

Service Analyst
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in the East of England

Service Analyst
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the East of England region.

Service Analyst Salary Trend in the East of England

Service Analyst
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing Service Analyst across the East of England region over the 3 months to 29 July 2014.

Service Analyst Salary Histogram in the East of England

Service Analyst
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Analyst within the East of England region over the 3 months to 29 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Essex +26 30 £29,000 +54.66% 1
Hertfordshire +6 24 £24,500 +30.66% 2
Cambridgeshire +4 16 £22,000 -2.22% 5
Bedfordshire +1 14 £39,000 +81.39% 3
Suffolk 0 3 £24,000 +17.07%
Norfolk - 2 £19,000 - 1
Service Analyst
England

Service Analyst
Top 30 Related IT Skills in the East of England

For the 6 months to 29 July 2014, IT jobs across the East of England region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 90 (62.94%) ITIL
2 72 (50.35%) Active Directory
3 60 (41.96%) Windows
4 59 (41.26%) MS Office
5 42 (29.37%) MS Excel
6 34 (23.78%) MS Exchange
7 33 (23.08%) Microsoft
8 30 (20.98%) Windows XP
9 28 (19.58%) SLA
10 25 (17.48%) Citrix
11 24 (16.78%) Windows Server 2008
12 21 (14.69%) Service Delivery
12 21 (14.69%) Exchange Server 2007
13 20 (13.99%) Incident Management
13 20 (13.99%) Windows Server 2003
13 20 (13.99%) Windows 7
13 20 (13.99%) Problem Management
14 16 (11.19%) Microsoft Certification
14 16 (11.19%) VoIP
15 15 (10.49%) SQL
15 15 (10.49%) ITIL Certification
16 12 (8.39%) Asset Management
16 12 (8.39%) Change Control
17 11 (7.69%) Service Management
17 11 (7.69%) Finance
18 10 (6.99%) MCSA
18 10 (6.99%) Windows Server 2012
18 10 (6.99%) Hyper-V
19 9 (6.29%) MCP
20 8 (5.59%) WAN

Service Analyst
Top Related IT Skills in the East of England by Category

For the 6 months to 29 July 2014, IT jobs across the East of England region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 34 (23.78%) MS Exchange
2 21 (14.69%) Exchange Server 2007
3 7 (4.90%) Exchange Server 2003
3 7 (4.90%) IBM Notes
4 4 (2.80%) Apache
4 4 (2.80%) Tomcat
4 4 (2.80%) IIS
4 4 (2.80%) Liferay
4 4 (2.80%) Exchange Server 2010
4 4 (2.80%) Exchange Server 2013
5 2 (1.40%) SharePoint
6 1 (0.70%) Lotus Domino
6 1 (0.70%) ColdFusion
6 1 (0.70%) Lync
Applications
1 59 (41.26%) MS Office
2 42 (29.37%) MS Excel
3 6 (4.20%) MS PowerPoint
Business Applications
1 2 (1.40%) Dynamics CRM
2 1 (0.70%) Dynamics NAV
Cloud Services
1 8 (5.59%) SaaS
2 6 (4.20%) PaaS
2 6 (4.20%) IaaS
3 4 (2.80%) Office 365
Communications & Networking
1 16 (11.19%) VoIP
2 8 (5.59%) WAN
2 8 (5.59%) LAN
3 7 (4.90%) TCP/IP
4 6 (4.20%) DHCP
4 6 (4.20%) DNS
5 3 (2.10%) Wireless
5 3 (2.10%) VPN
6 2 (1.40%) ADSL
6 2 (1.40%) Broadband
7 1 (0.70%) HTTP
7 1 (0.70%) Unified Communications
7 1 (0.70%) Internet
7 1 (0.70%) DSL
Database & Business Intelligence
1 5 (3.50%) SQL Server
2 3 (2.10%) Relational Database
3 1 (0.70%) MySQL
3 1 (0.70%) MS Access
3 1 (0.70%) SQL Server 2012
Development Applications
1 7 (4.90%) JMeter
1 7 (4.90%) Selenium
General
1 11 (7.69%) Finance
2 8 (5.59%) Retail
3 6 (4.20%) Law
4 3 (2.10%) Dutch Language
5 2 (1.40%) Telecoms
5 2 (1.40%) Legal
6 1 (0.70%) Advertising
Libraries, Frameworks & Software Standards
1 4 (2.80%) .NET
2 1 (0.70%) COM
Miscellaneous
1 6 (4.20%) Open Source
2 5 (3.50%) iSeries
3 4 (2.80%) iPad
3 4 (2.80%) Computer Science
3 4 (2.80%) AS400
4 3 (2.10%) Smartphone
5 2 (1.40%) Blackberry
5 2 (1.40%) Management Information System
6 1 (0.70%) EPoS
6 1 (0.70%) Chip and PIN
6 1 (0.70%) Statistics
6 1 (0.70%) Data Protection Act
6 1 (0.70%) Mathematics
6 1 (0.70%) CMDB
6 1 (0.70%) Wiki
6 1 (0.70%) Social Media
Operating Systems
1 60 (41.96%) Windows
2 30 (20.98%) Windows XP
3 24 (16.78%) Windows Server 2008
4 20 (13.99%) Windows 7
4 20 (13.99%) Windows Server 2003
5 10 (6.99%) Windows Server 2012
6 7 (4.90%) Linux
7 6 (4.20%) Apple iOS
7 6 (4.20%) Windows Phone
7 6 (4.20%) Android
8 3 (2.10%) Windows Vista
9 1 (0.70%) Windows 8
9 1 (0.70%) Mac OS X
Processes & Methodologies
1 90 (62.94%) ITIL
2 21 (14.69%) Service Delivery
3 20 (13.99%) Incident Management
3 20 (13.99%) Problem Management
4 12 (8.39%) Asset Management
4 12 (8.39%) Change Control
5 11 (7.69%) Service Management
6 7 (4.90%) Test Scripting
7 6 (4.20%) Continuous Improvement
7 6 (4.20%) Agile Software Development
7 6 (4.20%) Performance Monitoring
7 6 (4.20%) E-Commerce
8 5 (3.50%) Change Management
8 5 (3.50%) Supplier Management
9 4 (2.80%) Transition Management
10 3 (2.10%) CRM
11 2 (1.40%) Disaster Recovery
11 2 (1.40%) Migration
11 2 (1.40%) Data Analysis
11 2 (1.40%) Time Management
Programming Languages
1 15 (10.49%) SQL
2 2 (1.40%) PL/SQL
3 1 (0.70%) Java
3 1 (0.70%) VBScript
Qualifications
1 16 (11.19%) Microsoft Certification
2 15 (10.49%) ITIL Certification
3 10 (6.99%) MCSA
4 9 (6.29%) MCP
5 7 (4.90%) MCSE
6 6 (4.20%) MCITP
7 4 (2.80%) Degree
7 4 (2.80%) SC Cleared
7 4 (2.80%) Security Cleared
8 3 (2.10%) A+ Certification
Quality Assurance & Compliance
1 28 (19.58%) SLA
2 6 (4.20%) QA
System Software
1 72 (50.35%) Active Directory
2 10 (6.99%) Hyper-V
3 7 (4.90%) VMware Infrastructure
4 1 (0.70%) XenApp
4 1 (0.70%) Microsoft App-V
4 1 (0.70%) Citrix Presentation Server
Systems Management
1 6 (4.20%) SCCM
2 1 (0.70%) Nagios
Vendors
1 33 (23.08%) Microsoft
2 25 (17.48%) Citrix
3 8 (5.59%) VMware
4 7 (4.90%) Lotus
5 6 (4.20%) Apple
5 6 (4.20%) HP
5 6 (4.20%) Dell
5 6 (4.20%) Red Gate
5 6 (4.20%) Demandware
6 5 (3.50%) Remedy
7 4 (2.80%) JBoss
7 4 (2.80%) Cisco
8 3 (2.10%) SonicWALL
8 3 (2.10%) Barracuda Networks
9 2 (1.40%) LANDesk
9 2 (1.40%) Salesforce.com
10 1 (0.70%) McAfee
10 1 (0.70%) IBM
10 1 (0.70%) Oracle
10 1 (0.70%) SAP
Cambridge, Cambridgeshire
HAYS INFORMATION TECHNOLOGY
Salary: £24000.00 - £27000.00 per annum
Posted: 6 hours ago
Bedfordshire
Code Red Associates
Salary: £15000 to £20000 per annum
Posted: 5 days ago
Watford
Nigel Frank International Limited - Newcastle
Salary: £28000 - £32000 per annum + X-Train to Microsoft Dynamics CRM!
Posted: 14 days ago
Luton
Interquest - Korus Group - Brighton
Salary: £35000 - £45000 per annum + Benefits,Bonus,Healthcare
Posted: 21 days ago
Norwich
Hays IT - Uk Posting account
Salary: £21000.00 - £25000.00 per annum
Posted: 26 days ago
Bedfordshire
Hays IT - Uk Posting account
Salary: £17000.00 - £25000.00 per annum
Posted: 27 days ago
Cambridge, Cambridgeshire
Red Gate Software
Salary: Depending on experience
Posted: 28 days ago