The statistics below represent IT jobs advertised across the East of England region that had Service Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 28 September 2016 with a comparison to same period over 2 years.

3 months to
28 Sep 2016
Same period 2015 Same period 2014
Service Analyst
Rank 153 152 182
Rank change year-on-year
-1 +30
Permanent jobs requiring a Service Analyst 91 111 86
As % of all permanent IT jobs located in the East of England 1.46% 1.52% 1.14%
As % of the Job Titles category 1.52% 1.58% 1.17%
Number of salaries quoted 90 98 73
Median salary £25,000 £22,500 £25,500
Median salary % change year-on-year
+11.11% -11.76%
90% offered a salary of more than £18,202 £18,046 £18,750
10% offered a salary of more than £45,000 £45,000 £41,500
UK excluding London median salary £24,000 £24,000 £23,000
% change year-on-year
- +4.34%
Service Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
5970 7036 7373
As % of all permanent IT jobs located in the East of England 96.04% 96.07% 97.57%
Number of salaries quoted 4954 5969 5989
Median salary £43,500 £42,500 £41,500
Median salary % change year-on-year
+2.35% +2.40%
90% offered a salary of more than £25,500 £25,000 £25,000
10% offered a salary of more than £65,000 £60,000 £62,000
UK excluding London median salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

Service Analyst
Jobs Demand Trend in the East of England

The demand trend of job ads across the East of England region that featured Service Analyst in the job title.

Service Analyst Jobs Demand Trend in the East of England

Service Analyst
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the East of England region.

Service Analyst Salary Trend in the East of England

Service Analyst
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing Service Analyst across the East of England region over the 3 months to 28 September 2016.

Service Analyst Salary Histogram in the East of England

Service Analyst
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Analyst within the East of England region over the 3 months to 28 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire +7 23 £19,750 -16.84%
Essex +1 19 £35,000 +20.68% 1
Cambridgeshire +4 18 £22,000 -12.00% 2
Suffolk +4 11 £25,000 +38.53% 2
Norfolk - 11 £45,000 -
Bedfordshire -10 9 £25,000 +23.45%
Service Analyst
England

Service Analyst Skill Set
Top 30 Related IT Skills in the East of England

For the 6 months to 28 September 2016, Service Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East of England region featuring Service Analyst in the job title.

1 71 (39.44%) MS Office
2 63 (35.00%) ITIL
3 60 (33.33%) Windows
4 57 (31.67%) Finance
5 52 (28.89%) Microsoft
5 52 (28.89%) Active Directory
6 42 (23.33%) SLA
7 35 (19.44%) MS Excel
8 31 (17.22%) Agile Software Development
9 26 (14.44%) Windows 7
10 21 (11.67%) JIRA
10 21 (11.67%) Video Conferencing
11 20 (11.11%) Mentoring
12 18 (10.00%) Business Analysis
13 17 (9.44%) MS Exchange
13 17 (9.44%) Citrix
13 17 (9.44%) Office 365
14 16 (8.89%) Scrum
14 16 (8.89%) Security Cleared
15 15 (8.33%) Degree
15 15 (8.33%) SQL
16 14 (7.78%) HP
16 14 (7.78%) Service Management
16 14 (7.78%) Incident Management
16 14 (7.78%) Waterfall
16 14 (7.78%) Windows 8
16 14 (7.78%) User Stories
17 13 (7.22%) Coaching
17 13 (7.22%) Analytical Skills
17 13 (7.22%) BDD

Service Analyst Skill Set
Top Related IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 17 (9.44%) MS Exchange
2 13 (7.22%) Confluence
3 7 (3.89%) Exchange Server 2007
4 6 (3.33%) SharePoint
5 2 (1.11%) IIS
5 2 (1.11%) Skype for Business
6 1 (0.56%) Blackberry Enterprise Server
6 1 (0.56%) Exchange Server 2003
6 1 (0.56%) Exchange Server 2010
6 1 (0.56%) Exchange Server 2013
6 1 (0.56%) Office Communications Server
6 1 (0.56%) WordPress
Applications
1 71 (39.44%) MS Office
2 35 (19.44%) MS Excel
Business Applications
1 3 (1.67%) SystmOne
2 2 (1.11%) Lorenzo
3 1 (0.56%) Dynamics CRM
Cloud Services
1 17 (9.44%) Office 365
2 2 (1.11%) Amazon AWS
3 1 (0.56%) Amazon EC2
3 1 (0.56%) Amazon S3
3 1 (0.56%) Google Apps
3 1 (0.56%) Microsoft Azure
Communications & Networking
1 13 (7.22%) TCP/IP
2 9 (5.00%) LAN
2 9 (5.00%) WAN
3 7 (3.89%) DHCP
3 7 (3.89%) DNS
4 5 (2.78%) VPN
5 4 (2.22%) Firewall
6 2 (1.11%) Cisco ASA
6 2 (1.11%) Cisco IOS
7 1 (0.56%) Cisco Nexus
7 1 (0.56%) Internet
7 1 (0.56%) Intranet
7 1 (0.56%) SAN
Database & Business Intelligence
1 4 (2.22%) SQL Server
2 1 (0.56%) Crystal Reports
2 1 (0.56%) Oracle Database
2 1 (0.56%) Oracle Reports
Development Applications
1 21 (11.67%) JIRA
2 8 (4.44%) HP UFT
2 8 (4.44%) LoadRunner
3 7 (3.89%) ClearQuest
3 7 (3.89%) JMeter
3 7 (3.89%) Selenium
3 7 (3.89%) SoapUI
4 1 (0.56%) FitNesse
4 1 (0.56%) MSTest
4 1 (0.56%) Rhino Mocks
General
1 57 (31.67%) Finance
2 13 (7.22%) Marketing
3 7 (3.89%) Banking
4 6 (3.33%) Telecoms
5 5 (2.78%) French Language
5 5 (2.78%) German Language
6 4 (2.22%) Italian Language
6 4 (2.22%) Retail
7 2 (1.11%) Manufacturing
8 1 (0.56%) Advertising
8 1 (0.56%) Local Government
8 1 (0.56%) Retail Banking
Libraries, Frameworks & Software Standards
1 4 (2.22%) .NET
2 2 (1.11%) Web Services
3 1 (0.56%) .NET Framework
3 1 (0.56%) Entity Framework
3 1 (0.56%) Middleware
3 1 (0.56%) Silverlight
3 1 (0.56%) WCF
3 1 (0.56%) WPF
Miscellaneous
1 21 (11.67%) Video Conferencing
2 13 (7.22%) Analytical Skills
3 6 (3.33%) Mathematics
4 5 (2.78%) iPad
5 4 (2.22%) Driving Licence
5 4 (2.22%) Mobile App
6 3 (1.67%) NHS
7 2 (1.11%) Fintech
7 2 (1.11%) Management Information System
7 2 (1.11%) Private Cloud
8 1 (0.56%) Blackberry
8 1 (0.56%) Clustering
8 1 (0.56%) CMDB
8 1 (0.56%) Computer Science
8 1 (0.56%) EMC VNX
8 1 (0.56%) Enterprise Software
8 1 (0.56%) iSeries
8 1 (0.56%) Life Science
8 1 (0.56%) Replication
8 1 (0.56%) Smartphone
Operating Systems
1 60 (33.33%) Windows
2 26 (14.44%) Windows 7
3 14 (7.78%) Windows 8
4 12 (6.67%) Windows Server
5 10 (5.56%) Unix
5 10 (5.56%) Windows XP
6 8 (4.44%) Linux
7 7 (3.89%) Windows Server 2008
8 6 (3.33%) Mac OS
9 5 (2.78%) Windows 10
9 5 (2.78%) Windows Server 2012
10 3 (1.67%) Windows Server 2003
11 2 (1.11%) Windows Vista
12 1 (0.56%) HPUX
Processes & Methodologies
1 63 (35.00%) ITIL
2 31 (17.22%) Agile Software Development
3 20 (11.11%) Mentoring
4 18 (10.00%) Business Analysis
5 16 (8.89%) Scrum
6 14 (7.78%) Incident Management
6 14 (7.78%) Service Management
6 14 (7.78%) User Stories
6 14 (7.78%) Waterfall
7 13 (7.22%) BDD
7 13 (7.22%) Coaching
7 13 (7.22%) Kanban
7 13 (7.22%) Service Delivery
8 12 (6.67%) Change Management
9 10 (5.56%) Problem Management
9 10 (5.56%) Project Management
9 10 (5.56%) SDLC
9 10 (5.56%) Software Testing
9 10 (5.56%) Test Scripting
10 9 (5.00%) ITIL V3
Programming Languages
1 15 (8.33%) SQL
2 10 (5.56%) C
3 7 (3.89%) Java
3 7 (3.89%) Shell Script
4 4 (2.22%) PL/SQL
5 1 (0.56%) C#
5 1 (0.56%) PowerShell
5 1 (0.56%) T-SQL
5 1 (0.56%) VB
5 1 (0.56%) VBScript
Qualifications
1 16 (8.89%) Security Cleared
2 15 (8.33%) Degree
3 8 (4.44%) ISTQB
4 7 (3.89%) HP ASE
4 7 (3.89%) MCP
4 7 (3.89%) Microsoft Certification
5 6 (3.33%) ITIL Certification
6 4 (2.22%) A+ Certification
6 4 (2.22%) Cisco Certification
6 4 (2.22%) MCSE
7 3 (1.67%) CCNP
7 3 (1.67%) MCSA
7 3 (1.67%) Network+ Certification
8 2 (1.11%) CCNA
8 2 (1.11%) CCSA
8 2 (1.11%) CCSE
8 2 (1.11%) ISEB
9 1 (0.56%) CISSP
9 1 (0.56%) GCIA
9 1 (0.56%) SSCP
Quality Assurance & Compliance
1 42 (23.33%) SLA
2 11 (6.11%) QA
3 1 (0.56%) PCI DSS
System Software
1 52 (28.89%) Active Directory
2 2 (1.11%) Hyper-V
2 2 (1.11%) VMware Infrastructure
2 2 (1.11%) vSphere
3 1 (0.56%) VMware ESXi
3 1 (0.56%) XenApp
3 1 (0.56%) XenDesktop
Systems Management
1 8 (4.44%) HP Quality Center
1 8 (4.44%) SCCM
2 1 (0.56%) HP Data Protector
2 1 (0.56%) Nessus
2 1 (0.56%) Oracle RMAN
2 1 (0.56%) SCDPM
2 1 (0.56%) SCOM
2 1 (0.56%) SCSM
2 1 (0.56%) SCVMM
Vendors
1 52 (28.89%) Microsoft
2 17 (9.44%) Citrix
3 14 (7.78%) HP
4 9 (5.00%) Cisco
4 9 (5.00%) ServiceNow
5 4 (2.22%) VMware
6 3 (1.67%) Progress
6 3 (1.67%) Remedy
7 2 (1.11%) Cerner
7 2 (1.11%) CheckPoint
7 2 (1.11%) LogRhythm
7 2 (1.11%) Oracle
7 2 (1.11%) Sourcefire
8 1 (0.56%) 3PAR
8 1 (0.56%) EMC
8 1 (0.56%) Google
8 1 (0.56%) Intel
8 1 (0.56%) LANDesk
8 1 (0.56%) Veeam
Ipswich, Suffolk
Fruition IT Resources Limited
Salary: £20000 - £30000 per annum + 13% Bonus + Pension + Training
Posted: Yesterday
Essex
Senitor Associates
Posted: 6 days ago
Cambridge, Cambridgeshire
Red Gate Software
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