The table below looks at the statistics for the Service Analyst role in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 21 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
21 Aug 2014
Same period 2013 Same period 2012
Service Analyst
Rank 180 202 231
Rank change year-on-year
+22 +29
Permanent jobs requiring a Service Analyst 83 43 43
As % of all permanent IT jobs located in the East of England 1.05% 0.59% 0.48%
As % of the Job Titles category 1.09% 0.63% 0.50%
Number of salaries quoted 74 36 38
Average salary £26,000 £20,500 £22,000
Average salary % change year-on-year
+26.82% -6.81%
90% offered a salary of more than £20,000 £16,500 £19,000
10% offered a salary of more than £32,700 £25,000 £32,500
UK excluding London average salary £22,500 £21,250 £22,500
% change year-on-year
+5.88% -5.55%
Service Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
7589 6859 8596
As % of all permanent IT jobs located in the East of England 95.98% 94.70% 96.65%
Number of salaries quoted 6253 5881 7323
Average salary £41,500 £40,000 £40,000
Average salary % change year-on-year
+3.75% -
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £60,000 £55,000 £57,500
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Service Analyst
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in the East of England

Service Analyst
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the East of England region.

Service Analyst Salary Trend in the East of England

Service Analyst
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing Service Analyst across the East of England region over the 3 months to 21 August 2014.

Service Analyst Salary Histogram in the East of England

Service Analyst
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Analyst within the East of England region over the 3 months to 21 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Essex +24 26 £29,000 +50.64% 1
Hertfordshire -2 19 £24,500 +48.48% 4
Cambridgeshire +6 18 £25,500 +13.33% 4
Bedfordshire +4 15 £39,000 +41.81%
Suffolk -1 3 £24,000 +17.07%
Norfolk - 2 £19,000 -
Service Analyst
England

Service Analyst
Top 30 Related IT Skills in the East of England

For the 6 months to 21 August 2014, IT jobs across the East of England region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 92 (63.89%) ITIL
2 72 (50.00%) Active Directory
3 59 (40.97%) Windows
4 56 (38.89%) MS Office
5 44 (30.56%) MS Excel
6 34 (23.61%) Microsoft
7 33 (22.92%) MS Exchange
8 30 (20.83%) Windows XP
9 28 (19.44%) SLA
10 25 (17.36%) Service Delivery
11 22 (15.28%) Citrix
12 20 (13.89%) Incident Management
12 20 (13.89%) Exchange Server 2007
12 20 (13.89%) Windows Server 2008
13 19 (13.19%) Problem Management
13 19 (13.19%) Windows 7
14 16 (11.11%) ITIL Certification
15 15 (10.42%) VoIP
16 14 (9.72%) Microsoft Certification
16 14 (9.72%) Windows Server 2003
17 13 (9.03%) Asset Management
18 12 (8.33%) Change Control
19 11 (7.64%) SQL
20 10 (6.94%) Service Management
20 10 (6.94%) Finance
20 10 (6.94%) Hyper-V
20 10 (6.94%) Windows Server 2012
21 9 (6.25%) MCSA
21 9 (6.25%) SaaS
22 8 (5.56%) MCP

Service Analyst
Top Related IT Skills in the East of England by Category

For the 6 months to 21 August 2014, IT jobs across the East of England region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 33 (22.92%) MS Exchange
2 20 (13.89%) Exchange Server 2007
3 6 (4.17%) Exchange Server 2003
3 6 (4.17%) IBM Notes
4 4 (2.78%) Apache
4 4 (2.78%) Tomcat
4 4 (2.78%) IIS
4 4 (2.78%) Liferay
5 3 (2.08%) Exchange Server 2010
5 3 (2.08%) Exchange Server 2013
6 2 (1.39%) SharePoint
7 1 (0.69%) ColdFusion
7 1 (0.69%) Lync
Applications
1 56 (38.89%) MS Office
2 44 (30.56%) MS Excel
3 5 (3.47%) MS PowerPoint
Business Applications
1 1 (0.69%) Dynamics NAV
1 1 (0.69%) Dynamics CRM
Cloud Services
1 9 (6.25%) SaaS
2 7 (4.86%) PaaS
2 7 (4.86%) IaaS
3 4 (2.78%) Office 365
Communications & Networking
1 15 (10.42%) VoIP
2 8 (5.56%) WAN
2 8 (5.56%) LAN
3 6 (4.17%) TCP/IP
4 5 (3.47%) DHCP
4 5 (3.47%) DNS
5 3 (2.08%) Wireless
6 2 (1.39%) VPN
6 2 (1.39%) ADSL
6 2 (1.39%) Broadband
7 1 (0.69%) HTTP
7 1 (0.69%) Internet
7 1 (0.69%) DSL
Database & Business Intelligence
1 5 (3.47%) SQL Server
2 3 (2.08%) Relational Database
3 1 (0.69%) MySQL
3 1 (0.69%) SQL Server 2012
Development Applications
1 7 (4.86%) JMeter
1 7 (4.86%) Selenium
General
1 10 (6.94%) Finance
2 7 (4.86%) Retail
3 6 (4.17%) Law
4 3 (2.08%) Dutch Language
4 3 (2.08%) Telecoms
5 2 (1.39%) Legal
6 1 (0.69%) Advertising
Libraries, Frameworks & Software Standards
1 4 (2.78%) .NET
2 1 (0.69%) COM
Miscellaneous
1 7 (4.86%) Open Source
2 5 (3.47%) iSeries
3 4 (2.78%) iPad
3 4 (2.78%) Computer Science
3 4 (2.78%) AS400
4 2 (1.39%) Smartphone
4 2 (1.39%) Blackberry
4 2 (1.39%) Management Information System
4 2 (1.39%) Social Media
5 1 (0.69%) Wiki
5 1 (0.69%) Video Conferencing
5 1 (0.69%) EPoS
5 1 (0.69%) Chip and PIN
5 1 (0.69%) Statistics
5 1 (0.69%) Data Protection Act
5 1 (0.69%) Mathematics
Operating Systems
1 59 (40.97%) Windows
2 30 (20.83%) Windows XP
3 20 (13.89%) Windows Server 2008
4 19 (13.19%) Windows 7
5 14 (9.72%) Windows Server 2003
6 10 (6.94%) Windows Server 2012
7 8 (5.56%) Linux
8 7 (4.86%) Apple iOS
8 7 (4.86%) Windows Phone
8 7 (4.86%) Android
9 3 (2.08%) Windows Vista
10 1 (0.69%) Windows 8
10 1 (0.69%) Mac OS X
Processes & Methodologies
1 92 (63.89%) ITIL
2 25 (17.36%) Service Delivery
3 20 (13.89%) Incident Management
4 19 (13.19%) Problem Management
5 13 (9.03%) Asset Management
6 12 (8.33%) Change Control
7 10 (6.94%) Service Management
8 7 (4.86%) Test Scripting
8 7 (4.86%) Agile Software Development
9 6 (4.17%) Performance Monitoring
9 6 (4.17%) E-Commerce
10 5 (3.47%) Change Management
10 5 (3.47%) Time Management
10 5 (3.47%) Continuous Improvement
11 4 (2.78%) Transition Management
11 4 (2.78%) Supplier Management
12 2 (1.39%) Migration
12 2 (1.39%) Disaster Recovery
12 2 (1.39%) CRM
12 2 (1.39%) Performance Management
Programming Languages
1 11 (7.64%) SQL
2 2 (1.39%) PL/SQL
3 1 (0.69%) Java
3 1 (0.69%) VBScript
Qualifications
1 16 (11.11%) ITIL Certification
2 14 (9.72%) Microsoft Certification
3 9 (6.25%) MCSA
4 8 (5.56%) MCP
5 6 (4.17%) MCSE
6 5 (3.47%) MCITP
6 5 (3.47%) SC Cleared
6 5 (3.47%) Security Cleared
7 4 (2.78%) Degree
8 3 (2.08%) A+ Certification
9 1 (0.69%) DV Cleared
Quality Assurance & Compliance
1 28 (19.44%) SLA
2 6 (4.17%) QA
System Software
1 72 (50.00%) Active Directory
2 10 (6.94%) Hyper-V
3 8 (5.56%) VMware Infrastructure
4 1 (0.69%) XenApp
4 1 (0.69%) Microsoft App-V
Systems Management
1 7 (4.86%) SCCM
2 1 (0.69%) Nagios
Vendors
1 34 (23.61%) Microsoft
2 22 (15.28%) Citrix
3 8 (5.56%) VMware
4 7 (4.86%) Apple
4 7 (4.86%) HP
4 7 (4.86%) Dell
4 7 (4.86%) Red Gate
5 6 (4.17%) Demandware
5 6 (4.17%) Lotus
6 5 (3.47%) Remedy
7 4 (2.78%) JBoss
7 4 (2.78%) Cisco
8 2 (1.39%) LANDesk
8 2 (1.39%) SonicWALL
8 2 (1.39%) Barracuda Networks
9 1 (0.69%) Salesforce.com
9 1 (0.69%) IBM
9 1 (0.69%) Oracle
9 1 (0.69%) SAP
9 1 (0.69%) Avaya
Stevenage, Hertfordshire
Hyphen
Salary: benefits
Posted: Yesterday
Watford
Hays IT - Uk Posting account
Salary: £80.00 - £100.00 per day
Posted: 2 days ago
Cambridge
Hays IT - Uk Posting account
Salary: £24000.00 - £27000.00 per annum
Posted: 23 days ago