The table below looks at the statistics for the Service Analyst role in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Service Analyst
Rank 133 148 231
Rank change year-on-year
+15 +83
Permanent jobs requiring a Service Analyst 126 90 49
As % of all permanent IT jobs located in the East of England 1.62% 1.32% 0.55%
As % of the Job Titles category 1.72% 1.37% 0.57%
Number of salaries quoted 107 77 43
Average salary £25,500 £25,000 £22,000
Average salary % change year-on-year
+2.00% +13.63%
90% offered a salary of more than £20,500 £16,500 £18,000
10% offered a salary of more than £35,000 £42,500 £30,800
UK excluding London average salary £22,000 £22,000 £22,250
% change year-on-year
- -1.12%
Service Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
7344 6551 8524
As % of all permanent IT jobs located in the East of England 94.64% 96.37% 95.72%
Number of salaries quoted 6009 5257 7412
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £60,000 £55,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Analyst
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in the East of England

Service Analyst
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the East of England region.

Service Analyst Salary Trend in the East of England

Service Analyst
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing Service Analyst across the East of England region over the 3 months to 24 December 2014.

Service Analyst Salary Histogram in the East of England

Service Analyst
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Analyst within the East of England region over the 3 months to 24 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridgeshire +43 61 £25,500 +6.25% 2
Bedfordshire +5 20 £24,250 -13.39%
Hertfordshire -31 15 £27,000 +50.00% 3
Essex -25 14 £32,000 -24.70%
Norfolk - 13 £20,500 -
Suffolk +1 3 £22,000 +10.00% 1
Service Analyst
England

Service Analyst
Top 30 Related IT Skills in the East of England

For the 6 months to 24 December 2014, IT jobs across the East of England region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 138 (70.41%) ITIL
2 97 (49.49%) Microsoft
3 93 (47.45%) MS Excel
4 92 (46.94%) Windows
5 77 (39.29%) Active Directory
6 73 (37.24%) MS Office
7 52 (26.53%) Service Delivery
8 51 (26.02%) SLA
9 47 (23.98%) Windows XP
10 33 (16.84%) MS Exchange
11 31 (15.82%) Windows 7
12 30 (15.31%) MS PowerPoint
12 30 (15.31%) Analytical Skills
13 27 (13.78%) Microsoft Certification
14 26 (13.27%) Citrix
14 26 (13.27%) ITIL Certification
15 24 (12.24%) VoIP
16 23 (11.73%) Service Management
17 22 (11.22%) Problem Management
18 20 (10.20%) Incident Management
19 16 (8.16%) Exchange Server 2007
20 15 (7.65%) VMware
20 15 (7.65%) ITIL Foundation Certificate
21 14 (7.14%) LAN
21 14 (7.14%) WAN
21 14 (7.14%) Finance
21 14 (7.14%) Line Management
22 13 (6.63%) Windows Server 2008
23 12 (6.12%) Linux
23 12 (6.12%) Asset Management

Service Analyst
Top Related IT Skills in the East of England by Category

For the 6 months to 24 December 2014, IT jobs across the East of England region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 33 (16.84%) MS Exchange
2 16 (8.16%) Exchange Server 2007
3 8 (4.08%) Tomcat
3 8 (4.08%) JBoss
4 7 (3.57%) Apache
4 7 (3.57%) IIS
4 7 (3.57%) Liferay
5 2 (1.02%) Lync
5 2 (1.02%) SharePoint
6 1 (0.51%) Exchange Server 2010
6 1 (0.51%) Exchange Server 2013
6 1 (0.51%) WebLogic
6 1 (0.51%) ColdFusion
6 1 (0.51%) Blackberry Enterprise Server
6 1 (0.51%) Exchange Server 2003
Applications
1 93 (47.45%) MS Excel
2 73 (37.24%) MS Office
3 30 (15.31%) MS PowerPoint
Business Applications
1 2 (1.02%) Dynamics CRM
2 1 (0.51%) Remedy ITSM
2 1 (0.51%) Dynamics NAV
Cloud Services
1 12 (6.12%) SaaS
2 10 (5.10%) PaaS
2 10 (5.10%) IaaS
3 2 (1.02%) Office 365
Communications & Networking
1 24 (12.24%) VoIP
2 14 (7.14%) WAN
2 14 (7.14%) LAN
3 5 (2.55%) VPN
3 5 (2.55%) Internet
4 4 (2.04%) Wi-Fi
4 4 (2.04%) DNS
5 3 (1.53%) DHCP
5 3 (1.53%) Wireless
6 2 (1.02%) DSL
6 2 (1.02%) Firewall
6 2 (1.02%) TCP/IP
7 1 (0.51%) MPLS
7 1 (0.51%) SSH
7 1 (0.51%) PuTTY
7 1 (0.51%) WinSCP
7 1 (0.51%) Ethernet
7 1 (0.51%) FTP
7 1 (0.51%) HTTP
7 1 (0.51%) SAN
Database & Business Intelligence
1 2 (1.02%) SQL Server
2 1 (0.51%) SQL Server 2012
2 1 (0.51%) Oracle Database
2 1 (0.51%) MySQL
Development Applications
1 9 (4.59%) JMeter
1 9 (4.59%) Selenium
2 1 (0.51%) Toad
2 1 (0.51%) JIRA
General
1 14 (7.14%) Finance
2 9 (4.59%) Law
3 4 (2.04%) Telecoms
4 1 (0.51%) Manufacturing
4 1 (0.51%) Banking
4 1 (0.51%) Local Government
4 1 (0.51%) Marketing
Libraries, Frameworks & Software Standards
1 2 (1.02%) HTML
2 1 (0.51%) .NET
2 1 (0.51%) COM
2 1 (0.51%) WAP
2 1 (0.51%) Middleware
2 1 (0.51%) Oracle Fusion
Miscellaneous
1 30 (15.31%) Analytical Skills
2 10 (5.10%) Open Source
3 7 (3.57%) Management Information System
4 3 (1.53%) Blackberry
4 3 (1.53%) Computer Science
4 3 (1.53%) CMDB
4 3 (1.53%) iPad
5 2 (1.02%) Video Conferencing
5 2 (1.02%) iPhone
6 1 (0.51%) iSeries
6 1 (0.51%) Social Media
6 1 (0.51%) Wiki
6 1 (0.51%) LIMS
6 1 (0.51%) AS400
6 1 (0.51%) PDA
6 1 (0.51%) Mathematics
6 1 (0.51%) Physics
Operating Systems
1 92 (46.94%) Windows
2 47 (23.98%) Windows XP
3 31 (15.82%) Windows 7
4 13 (6.63%) Windows Server 2008
5 12 (6.12%) Linux
6 11 (5.61%) Android
6 11 (5.61%) Windows Server 2012
6 11 (5.61%) Windows Phone
7 10 (5.10%) Apple iOS
8 2 (1.02%) Windows 8
8 2 (1.02%) Mac OS X
8 2 (1.02%) Windows Server 2003
9 1 (0.51%) Windows Vista
9 1 (0.51%) UNIX
Processes & Methodologies
1 138 (70.41%) ITIL
2 52 (26.53%) Service Delivery
3 23 (11.73%) Service Management
4 22 (11.22%) Problem Management
5 20 (10.20%) Incident Management
6 14 (7.14%) Line Management
7 12 (6.12%) Asset Management
8 10 (5.10%) Agile Software Development
8 10 (5.10%) ITSM
9 9 (4.59%) Change Control
9 9 (4.59%) Test Scripting
10 8 (4.08%) Time Management
10 8 (4.08%) Change Management
11 6 (3.06%) E-Commerce
12 5 (2.55%) Performance Management
13 4 (2.04%) Software Distribution
13 4 (2.04%) Mentoring
14 3 (1.53%) CRM
14 3 (1.53%) Disaster Recovery
14 3 (1.53%) Data Analysis
Programming Languages
1 8 (4.08%) SQL
2 2 (1.02%) Java
3 1 (0.51%) PL/SQL
3 1 (0.51%) VBScript
3 1 (0.51%) Shell Script
3 1 (0.51%) C
Qualifications
1 27 (13.78%) Microsoft Certification
2 26 (13.27%) ITIL Certification
3 15 (7.65%) ITIL Foundation Certificate
4 11 (5.61%) MCSA
5 9 (4.59%) MCITP
6 7 (3.57%) Degree
6 7 (3.57%) MCP
7 5 (2.55%) A+ Certification
7 5 (2.55%) SC Cleared
7 5 (2.55%) Security Cleared
8 3 (1.53%) CCNA
8 3 (1.53%) Cisco Certification
9 2 (1.02%) MCSE
10 1 (0.51%) MCTS
10 1 (0.51%) DV Cleared
Quality Assurance & Compliance
1 51 (26.02%) SLA
2 7 (3.57%) QA
System Software
1 77 (39.29%) Active Directory
2 11 (5.61%) VMware Infrastructure
2 11 (5.61%) Hyper-V
3 1 (0.51%) XenApp
Systems Management
1 10 (5.10%) SCCM
2 1 (0.51%) OpenView
2 1 (0.51%) Tivoli
2 1 (0.51%) Nagios
2 1 (0.51%) DameWare
Vendors
1 97 (49.49%) Microsoft
2 26 (13.27%) Citrix
3 15 (7.65%) VMware
4 10 (5.10%) Apple
4 10 (5.10%) HP
4 10 (5.10%) Dell
4 10 (5.10%) Red Gate
5 5 (2.55%) Cisco
5 5 (2.55%) Remedy
6 3 (1.53%) Oracle
7 1 (0.51%) Salesforce.com
7 1 (0.51%) Symantec
7 1 (0.51%) Mitel
7 1 (0.51%) Altiris
7 1 (0.51%) Veeam
7 1 (0.51%) SolarWinds
7 1 (0.51%) IBM
7 1 (0.51%) Avaya
7 1 (0.51%) BMC
7 1 (0.51%) Siemens
Cambridge, Cambridgeshire
Cooper Lomaz Recruitment Ltd
Salary: Negotiable
Posted: 4 days ago
Peterborough, Cambridgeshire
Polar Recruitment
Salary: £20000 - £21000 per annum + + Benefits
Posted: 4 days ago
Ipswich, Suffolk
Connectus
Salary: £20000 - £25000 per annum
Posted: 6 days ago
Watford
Required IT
Salary: £24k per year
Posted: 12 days ago
Watford
Hays IT - Uk Posting account
Salary: £20000.00 - £24000.00 per annum
Posted: 12 days ago