The table below looks at the statistics for the Service Analyst role in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 24 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Oct 2014
Same period 2013 Same period 2012
Service Analyst
Rank 172 192 231
Rank change year-on-year
+20 +39
Permanent jobs requiring a Service Analyst 88 51 54
As % of all permanent IT jobs located in the East of England 1.12% 0.72% 0.59%
As % of the Job Titles category 1.18% 0.75% 0.61%
Number of salaries quoted 67 43 44
Average salary £22,500 £20,500 £19,500
Average salary % change year-on-year
+9.75% +5.12%
90% offered a salary of more than £19,600 £16,500 £17,000
10% offered a salary of more than £35,500 £27,500 £25,000
UK excluding London average salary £21,500 £21,000 £22,000
% change year-on-year
+2.38% -4.54%
Service Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
7466 6769 8805
As % of all permanent IT jobs located in the East of England 95.34% 95.85% 96.51%
Number of salaries quoted 6076 5690 7552
Average salary £42,500 £40,000 £39,500
Average salary % change year-on-year
+6.25% +1.26%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £60,000 £54,500 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Analyst
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in the East of England

Service Analyst
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the East of England region.

Service Analyst Salary Trend in the East of England

Service Analyst
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing Service Analyst across the East of England region over the 3 months to 24 October 2014.

Service Analyst Salary Histogram in the East of England

Service Analyst
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Analyst within the East of England region over the 3 months to 24 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridgeshire +40 41 £25,500 +4.08% 11
Bedfordshire -3 13 £24,500 -10.90% 2
Hertfordshire -23 13 £27,500 +66.66% 2
Suffolk +10 10 £22,000 +7.31% 1
Essex 0 8 £23,000 +9.52% 1
Norfolk +13 3 £20,500 -28.69% 4
Service Analyst
England

Service Analyst
Top 30 Related IT Skills in the East of England

For the 6 months to 24 October 2014, IT jobs across the East of England region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 115 (64.97%) ITIL
2 78 (44.07%) Active Directory
3 76 (42.94%) Windows
4 65 (36.72%) MS Excel
5 60 (33.90%) Microsoft
6 57 (32.20%) MS Office
7 45 (25.42%) Windows XP
8 35 (19.77%) MS Exchange
9 33 (18.64%) Service Delivery
10 30 (16.95%) SLA
11 28 (15.82%) Windows 7
12 25 (14.12%) Problem Management
13 23 (12.99%) Citrix
13 23 (12.99%) Microsoft Certification
14 22 (12.43%) ITIL Certification
15 21 (11.86%) Incident Management
16 19 (10.73%) VoIP
16 19 (10.73%) Exchange Server 2007
16 19 (10.73%) Analytical Skills
17 14 (7.91%) Service Management
17 14 (7.91%) Law
18 13 (7.34%) Asset Management
18 13 (7.34%) Change Control
19 12 (6.78%) Windows Server 2008
19 12 (6.78%) VMware
20 11 (6.21%) Finance
20 11 (6.21%) MS PowerPoint
20 11 (6.21%) MCITP
21 10 (5.65%) JMeter
21 10 (5.65%) SaaS

Service Analyst
Top Related IT Skills in the East of England by Category

For the 6 months to 24 October 2014, IT jobs across the East of England region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 35 (19.77%) MS Exchange
2 19 (10.73%) Exchange Server 2007
3 8 (4.52%) Tomcat
3 8 (4.52%) JBoss
4 7 (3.95%) IIS
4 7 (3.95%) Liferay
4 7 (3.95%) Apache
5 5 (2.82%) IBM Notes
6 4 (2.26%) Exchange Server 2003
7 2 (1.13%) SharePoint
8 1 (0.56%) ColdFusion
8 1 (0.56%) Blackberry Enterprise Server
8 1 (0.56%) WebLogic
8 1 (0.56%) Lync
8 1 (0.56%) Exchange Server 2010
8 1 (0.56%) Exchange Server 2013
Applications
1 65 (36.72%) MS Excel
2 57 (32.20%) MS Office
3 11 (6.21%) MS PowerPoint
Business Applications
1 1 (0.56%) Dynamics NAV
1 1 (0.56%) Dynamics CRM
1 1 (0.56%) Remedy ITSM
Cloud Services
1 10 (5.65%) SaaS
2 7 (3.95%) PaaS
2 7 (3.95%) IaaS
3 4 (2.26%) Office 365
Communications & Networking
1 19 (10.73%) VoIP
2 8 (4.52%) WAN
2 8 (4.52%) LAN
3 7 (3.95%) DNS
4 6 (3.39%) DHCP
5 5 (2.82%) TCP/IP
6 4 (2.26%) Internet
6 4 (2.26%) Wireless
7 3 (1.69%) VPN
8 2 (1.13%) HTTP
8 2 (1.13%) DSL
9 1 (0.56%) ADSL
9 1 (0.56%) Ethernet
9 1 (0.56%) FTP
9 1 (0.56%) SSH
9 1 (0.56%) PuTTY
9 1 (0.56%) WinSCP
9 1 (0.56%) MPLS
9 1 (0.56%) SAN
Database & Business Intelligence
1 2 (1.13%) SQL Server
2 1 (0.56%) SQL Server 2012
2 1 (0.56%) Oracle Database
2 1 (0.56%) MySQL
Development Applications
1 10 (5.65%) JMeter
1 10 (5.65%) Selenium
2 1 (0.56%) Toad
2 1 (0.56%) JIRA
General
1 14 (7.91%) Law
2 11 (6.21%) Finance
3 7 (3.95%) Retail
4 4 (2.26%) Telecoms
5 2 (1.13%) Legal
6 1 (0.56%) Manufacturing
6 1 (0.56%) Advertising
6 1 (0.56%) Local Government
6 1 (0.56%) Marketing
Libraries, Frameworks & Software Standards
1 2 (1.13%) HTML
2 1 (0.56%) .NET
2 1 (0.56%) COM
2 1 (0.56%) Middleware
2 1 (0.56%) Oracle Fusion
Miscellaneous
1 19 (10.73%) Analytical Skills
2 7 (3.95%) Open Source
3 5 (2.82%) iPad
4 3 (1.69%) iSeries
5 2 (1.13%) Video Conferencing
5 2 (1.13%) Management Information System
5 2 (1.13%) AS400
5 2 (1.13%) Mathematics
5 2 (1.13%) Computer Science
6 1 (0.56%) Wiki
6 1 (0.56%) EPoS
6 1 (0.56%) Chip and PIN
6 1 (0.56%) Blackberry
6 1 (0.56%) Physics
6 1 (0.56%) iPhone
6 1 (0.56%) Social Media
Operating Systems
1 76 (42.94%) Windows
2 45 (25.42%) Windows XP
3 28 (15.82%) Windows 7
4 12 (6.78%) Windows Server 2008
5 9 (5.08%) Linux
6 8 (4.52%) Windows Server 2012
7 7 (3.95%) Windows Phone
7 7 (3.95%) Apple iOS
7 7 (3.95%) Android
8 4 (2.26%) Windows Server 2003
9 3 (1.69%) Windows Vista
10 2 (1.13%) Mac OS X
10 2 (1.13%) Windows 8
11 1 (0.56%) UNIX
Processes & Methodologies
1 115 (64.97%) ITIL
2 33 (18.64%) Service Delivery
3 25 (14.12%) Problem Management
4 21 (11.86%) Incident Management
5 14 (7.91%) Service Management
6 13 (7.34%) Asset Management
6 13 (7.34%) Change Control
7 10 (5.65%) Test Scripting
8 9 (5.08%) Line Management
9 8 (4.52%) Change Management
10 7 (3.95%) E-Commerce
10 7 (3.95%) Agile Software Development
11 6 (3.39%) Performance Monitoring
11 6 (3.39%) Time Management
12 4 (2.26%) Performance Management
13 3 (1.69%) Data Analysis
13 3 (1.69%) Disaster Recovery
13 3 (1.69%) ITSM
13 3 (1.69%) Mentoring
13 3 (1.69%) Software Distribution
Programming Languages
1 5 (2.82%) SQL
2 2 (1.13%) Java
3 1 (0.56%) C
3 1 (0.56%) VBScript
3 1 (0.56%) Shell Script
Qualifications
1 23 (12.99%) Microsoft Certification
2 22 (12.43%) ITIL Certification
3 11 (6.21%) MCITP
4 7 (3.95%) MCSA
5 6 (3.39%) MCP
6 5 (2.82%) SC Cleared
6 5 (2.82%) Security Cleared
7 4 (2.26%) MCSE
8 3 (1.69%) A+ Certification
8 3 (1.69%) Degree
9 2 (1.13%) ITIL Foundation Certificate
9 2 (1.13%) CCNA
9 2 (1.13%) Cisco Certification
10 1 (0.56%) MCTS
10 1 (0.56%) DV Cleared
Quality Assurance & Compliance
1 30 (16.95%) SLA
2 8 (4.52%) QA
System Software
1 78 (44.07%) Active Directory
2 8 (4.52%) VMware Infrastructure
2 8 (4.52%) Hyper-V
3 1 (0.56%) XenApp
Systems Management
1 7 (3.95%) SCCM
2 1 (0.56%) OpenView
2 1 (0.56%) Tivoli
2 1 (0.56%) Nagios
Vendors
1 60 (33.90%) Microsoft
2 23 (12.99%) Citrix
3 12 (6.78%) VMware
4 7 (3.95%) Apple
4 7 (3.95%) Red Gate
4 7 (3.95%) HP
4 7 (3.95%) Dell
4 7 (3.95%) Cisco
5 6 (3.39%) Demandware
6 5 (2.82%) Lotus
7 4 (2.26%) Remedy
8 3 (1.69%) Oracle
9 1 (0.56%) Avaya
9 1 (0.56%) BMC
9 1 (0.56%) IBM
9 1 (0.56%) Nimsoft
9 1 (0.56%) Salesforce.com
9 1 (0.56%) Symantec
9 1 (0.56%) LANDesk
9 1 (0.56%) Veeam
Sandy, Bedfordshire
Experis Ltd
Salary: £20000.00 - £25000.00 per annum
Posted: Yesterday
Norwich, Norfolk
HAYS INFORMATION TECHNOLOGY
Salary: £20000.00 - £25000.00 per annum
Posted: Yesterday
Peterborough, Cambridgeshire
@ITS
Salary: Negotiable
Posted: Yesterday
Norwich, Norfolk
Experis Ltd
Salary: £16000.00 - £25000.00 per annum + BENS
Posted: 2 days ago
Trowse, Norfolk
SmartSourcing plc
Posted: 3 days ago
Norwich, Norfolk
Experis Ltd
Salary: £15000.00 - £25000.00 per annum + Y
Posted: 4 days ago
Peterborough, Cambridgeshire
BGL Group
Salary: Up to £35,000 per annum + excellent benefits
Posted: 9 days ago
Cambridge, Cambridgeshire
Red Gate Software
Salary: From £26,000 to £34,000 per annum
Posted: 10 days ago
Cambridge, Cambridgeshire
ARM Ltd
Salary: Competitive
Posted: 19 days ago