The table below looks at the statistics for the Service Analyst role in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 29 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Jan 2015
Same period 2014 Same period 2013
Service Analyst
Rank 160 171 228
Rank change year-on-year
+11 +57
Permanent jobs requiring a Service Analyst 95 79 48
As % of all permanent IT jobs located in the East of England 1.33% 1.19% 0.56%
As % of the Job Titles category 1.39% 1.24% 0.59%
Number of salaries quoted 86 70 43
Average salary £25,500 £26,500 £24,000
Average salary % change year-on-year
-3.77% +10.41%
90% offered a salary of more than £20,500 £17,000 £18,000
10% offered a salary of more than £32,500 £42,500 £30,700
UK excluding London average salary £22,000 £22,500 £22,500
% change year-on-year
-2.22% -
Service Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
6836 6380 8163
As % of all permanent IT jobs located in the East of England 95.39% 96.24% 95.17%
Number of salaries quoted 5545 5161 7074
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £62,500 £57,500 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Analyst
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in the East of England

Service Analyst
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the East of England region.

Service Analyst Salary Trend in the East of England

Service Analyst
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing Service Analyst across the East of England region over the 3 months to 29 January 2015.

Service Analyst Salary Histogram in the East of England

Service Analyst
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Analyst within the East of England region over the 3 months to 29 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridgeshire +23 36 £25,500 +24.39% 2
Bedfordshire +14 18 £22,500 -19.64% 3
Hertfordshire -25 15 £26,000 +8.33% 7
Essex -31 15 £32,000 +6.66%
Norfolk +4 7 £20,500 - 2
Suffolk -3 4 £22,500 +12.50%
Service Analyst
England

Service Analyst
Top 30 Related IT Skills in the East of England

For the 6 months to 29 January 2015, IT jobs across the East of England region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 134 (71.28%) ITIL
2 93 (49.47%) Microsoft
3 86 (45.74%) MS Excel
4 85 (45.21%) Windows
5 69 (36.70%) Active Directory
6 65 (34.57%) MS Office
7 52 (27.66%) SLA
8 49 (26.06%) Service Delivery
9 47 (25.00%) Windows XP
10 30 (15.96%) Microsoft Certification
10 30 (15.96%) Windows 7
11 28 (14.89%) MS PowerPoint
12 25 (13.30%) Citrix
13 24 (12.77%) ITIL Certification
13 24 (12.77%) Analytical Skills
14 23 (12.23%) MS Exchange
15 22 (11.70%) VoIP
15 22 (11.70%) Service Management
16 19 (10.11%) Finance
17 16 (8.51%) Incident Management
18 15 (7.98%) ITIL Foundation Certificate
18 15 (7.98%) Problem Management
18 15 (7.98%) Exchange Server 2007
19 14 (7.45%) MCSA
20 11 (5.85%) Time Management
21 10 (5.32%) VMware
21 10 (5.32%) ITSM
22 9 (4.79%) MCITP
23 8 (4.26%) Degree
23 8 (4.26%) Law

Service Analyst
Top Related IT Skills in the East of England by Category

For the 6 months to 29 January 2015, IT jobs across the East of England region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 23 (12.23%) MS Exchange
2 15 (7.98%) Exchange Server 2007
3 5 (2.66%) Tomcat
3 5 (2.66%) IIS
3 5 (2.66%) JBoss
4 4 (2.13%) Liferay
4 4 (2.13%) Apache
5 1 (0.53%) WebLogic
5 1 (0.53%) Blackberry Enterprise Server
5 1 (0.53%) Lync
Applications
1 86 (45.74%) MS Excel
2 65 (34.57%) MS Office
3 28 (14.89%) MS PowerPoint
Business Applications
1 1 (0.53%) Dynamics CRM
1 1 (0.53%) Remedy ITSM
Cloud Services
1 7 (3.72%) SaaS
2 6 (3.19%) IaaS
2 6 (3.19%) PaaS
3 2 (1.06%) Cloud Computing
4 1 (0.53%) Office 365
Communications & Networking
1 22 (11.70%) VoIP
2 8 (4.26%) WAN
2 8 (4.26%) LAN
3 4 (2.13%) VPN
3 4 (2.13%) DNS
3 4 (2.13%) Internet
3 4 (2.13%) Wi-Fi
4 3 (1.60%) DHCP
4 3 (1.60%) TCP/IP
5 2 (1.06%) Firewall
6 1 (0.53%) Wireless
6 1 (0.53%) SSH
6 1 (0.53%) Ethernet
6 1 (0.53%) FTP
6 1 (0.53%) HTTP
6 1 (0.53%) ADSL
6 1 (0.53%) DSL
6 1 (0.53%) MPLS
6 1 (0.53%) SAN
6 1 (0.53%) PuTTY
Database & Business Intelligence
1 3 (1.60%) SQL Server
2 1 (0.53%) Oracle Database
Development Applications
1 4 (2.13%) Selenium
1 4 (2.13%) JMeter
2 1 (0.53%) JIRA
2 1 (0.53%) Toad
General
1 19 (10.11%) Finance
2 8 (4.26%) Law
3 4 (2.13%) Telecoms
4 3 (1.60%) Banking
5 2 (1.06%) Retail
5 2 (1.06%) Retail Banking
6 1 (0.53%) Manufacturing
6 1 (0.53%) Marketing
6 1 (0.53%) French Language
6 1 (0.53%) Italian Language
6 1 (0.53%) Local Government
Libraries, Frameworks & Software Standards
1 2 (1.06%) HTML
2 1 (0.53%) J2EE
2 1 (0.53%) WAP
2 1 (0.53%) Middleware
2 1 (0.53%) Oracle Fusion
Miscellaneous
1 24 (12.77%) Analytical Skills
2 8 (4.26%) Management Information System
3 6 (3.19%) Open Source
4 4 (2.13%) CMDB
5 3 (1.60%) Computer Science
5 3 (1.60%) Blackberry
5 3 (1.60%) iSeries
5 3 (1.60%) iPad
5 3 (1.60%) Video Conferencing
6 2 (1.06%) iPhone
6 2 (1.06%) PDA
7 1 (0.53%) Mathematics
7 1 (0.53%) Physics
7 1 (0.53%) LIMS
7 1 (0.53%) Social Media
Operating Systems
1 85 (45.21%) Windows
2 47 (25.00%) Windows XP
3 30 (15.96%) Windows 7
4 8 (4.26%) Linux
5 7 (3.72%) Windows Server 2008
6 6 (3.19%) Windows Server 2012
6 6 (3.19%) Android
7 5 (2.66%) Windows Phone
8 4 (2.13%) Apple iOS
8 4 (2.13%) Windows 8
8 4 (2.13%) UNIX
9 1 (0.53%) Windows Vista
9 1 (0.53%) Windows Server 2003
9 1 (0.53%) Mac OS X
Processes & Methodologies
1 134 (71.28%) ITIL
2 49 (26.06%) Service Delivery
3 22 (11.70%) Service Management
4 16 (8.51%) Incident Management
5 15 (7.98%) Problem Management
6 11 (5.85%) Time Management
7 10 (5.32%) ITSM
8 7 (3.72%) Change Management
8 7 (3.72%) Line Management
9 6 (3.19%) Asset Management
9 6 (3.19%) E-Commerce
10 5 (2.66%) Change Control
11 4 (2.13%) Software Distribution
11 4 (2.13%) Test Scripting
11 4 (2.13%) Agile Software Development
12 3 (1.60%) Disaster Recovery
12 3 (1.60%) Performance Management
12 3 (1.60%) Mentoring
13 2 (1.06%) Continuous Improvement
13 2 (1.06%) Project Management
Programming Languages
1 7 (3.72%) SQL
2 2 (1.06%) Java
3 1 (0.53%) PL/SQL
3 1 (0.53%) C
3 1 (0.53%) Shell Script
Qualifications
1 30 (15.96%) Microsoft Certification
2 24 (12.77%) ITIL Certification
3 15 (7.98%) ITIL Foundation Certificate
4 14 (7.45%) MCSA
5 9 (4.79%) MCITP
6 8 (4.26%) Degree
7 7 (3.72%) MCP
7 7 (3.72%) Security Cleared
7 7 (3.72%) SC Cleared
8 4 (2.13%) A+ Certification
9 3 (1.60%) CCNA
9 3 (1.60%) Cisco Certification
10 2 (1.06%) MCSE
11 1 (0.53%) MCTS
11 1 (0.53%) DV Cleared
Quality Assurance & Compliance
1 52 (27.66%) SLA
2 3 (1.60%) QA
System Software
1 69 (36.70%) Active Directory
2 6 (3.19%) Hyper-V
2 6 (3.19%) VMware Infrastructure
Systems Management
1 4 (2.13%) SCCM
2 1 (0.53%) DameWare
2 1 (0.53%) Tivoli
2 1 (0.53%) OpenView
Vendors
1 93 (49.47%) Microsoft
2 25 (13.30%) Citrix
3 10 (5.32%) VMware
4 5 (2.66%) Remedy
4 5 (2.66%) HP
5 4 (2.13%) Red Gate
5 4 (2.13%) Dell
5 4 (2.13%) Cisco
5 4 (2.13%) Apple
6 2 (1.06%) Oracle
7 1 (0.53%) Mitel
7 1 (0.53%) Altiris
7 1 (0.53%) Symantec
7 1 (0.53%) BMC
7 1 (0.53%) Siemens
7 1 (0.53%) Veeam
7 1 (0.53%) SolarWinds
7 1 (0.53%) Lumesse
Peterborough, Cambridgeshire
Oscar Associates (UK) Ltd
Salary: £20000 - £30000 per annum + Benefits
Posted: Yesterday
Stevenage, Hertfordshire
SCC
Salary: From £30,000 to £35,000 per annum
Posted: 2 days ago
Hemel Hempstead, Hertfordshire
Artemis Recruitment Ltd
Salary: Up to £27,000 per annum
Posted: 5 days ago
Royston
Deerfoot IT
Salary: £20000 - £25000 per annum
Posted: 10 days ago
Watford, Hertfordshire
BrightHouse
Salary: Competitive
Posted: 14 days ago
Hatfield, Hertfordshire
Ocado
Salary: £Competitive plus benefits
Posted: 15 days ago
Letchworth Garden City
Deerfoot IT
Salary: £20000 - £25000 per annum
Posted: 21 days ago
Norwich
Hays IT - Uk Posting account
Salary: £14000.00 - £18000.00 per annum
Posted: 22 days ago
Bedfordshire
Hays IT - Uk Posting account
Salary: £28000.00 - £35000.00 per annum
Posted: 23 days ago