The table below looks at the statistics for the Service Analyst role in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 31 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Mar 2015
Same period 2014 Same period 2013
Service Analyst
Rank 204 222 212
Rank change year-on-year
+18 -10
Permanent jobs requiring a Service Analyst 56 48 53
As % of all permanent IT jobs located in the East of England 0.76% 0.59% 0.62%
As % of the Job Titles category 0.79% 0.62% 0.65%
Number of salaries quoted 44 40 42
Average salary £22,500 £27,500 £22,000
Average salary % change year-on-year
-18.18% +25.00%
90% offered a salary of more than £17,713 £16,500 £17,042
10% offered a salary of more than £31,850 £36,000 £31,000
UK excluding London average salary £22,000 £22,000 £22,000
Service Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
7115 7758 8153
As % of all permanent IT jobs located in the East of England 96.11% 95.61% 95.42%
Number of salaries quoted 5771 6415 7039
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £25,000 £26,000 £25,548
10% offered a salary of more than £62,500 £55,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Analyst
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in the East of England

Service Analyst
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the East of England region.

Service Analyst Salary Trend in the East of England

Service Analyst
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing Service Analyst across the East of England region over the 3 months to 31 March 2015.

Service Analyst Salary Histogram in the East of England

Service Analyst
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Analyst within the East of England region over the 3 months to 31 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bedfordshire +20 15 £23,000 -17.85% 1
Hertfordshire -5 14 £20,000 -39.39% 1
Cambridgeshire +20 13 £22,500 -22.41% 2
Essex +3 8 £30,250 +24.74% 1
Suffolk - 5 £22,500 -
Norfolk -1 1 £16,000 -18.98%
Service Analyst
England

Service Analyst
Top 30 Related IT Skills in the East of England

For the 6 months to 31 March 2015, IT jobs across the East of England region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 120 (70.18%) ITIL
2 81 (47.37%) Microsoft
3 72 (42.11%) MS Excel
4 70 (40.94%) Windows
5 62 (36.26%) MS Office
6 60 (35.09%) Active Directory
7 41 (23.98%) Service Delivery
8 38 (22.22%) SLA
9 30 (17.54%) Windows XP
10 28 (16.37%) MS PowerPoint
11 27 (15.79%) Citrix
12 24 (14.04%) Analytical Skills
13 22 (12.87%) ITIL Certification
14 20 (11.70%) Windows 7
15 19 (11.11%) Microsoft Certification
16 18 (10.53%) MS Exchange
16 18 (10.53%) Service Management
16 18 (10.53%) Finance
17 17 (9.94%) VoIP
18 16 (9.36%) ITIL Foundation Certificate
19 14 (8.19%) Incident Management
20 13 (7.60%) MCSA
20 13 (7.60%) Exchange Server 2007
21 12 (7.02%) SQL
21 12 (7.02%) Problem Management
21 12 (7.02%) ITSM
21 12 (7.02%) VMware
22 10 (5.85%) Degree
22 10 (5.85%) VMware Infrastructure
23 9 (5.26%) Linux

Service Analyst
Top Related IT Skills in the East of England by Category

For the 6 months to 31 March 2015, IT jobs across the East of England region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 18 (10.53%) MS Exchange
2 13 (7.60%) Exchange Server 2007
3 6 (3.51%) SharePoint
4 2 (1.17%) Tomcat
4 2 (1.17%) IIS
4 2 (1.17%) JBoss
5 1 (0.58%) IBM Notes
5 1 (0.58%) Apache
5 1 (0.58%) WebLogic
5 1 (0.58%) Blackberry Enterprise Server
5 1 (0.58%) Liferay
5 1 (0.58%) Lync
Applications
1 72 (42.11%) MS Excel
2 62 (36.26%) MS Office
3 28 (16.37%) MS PowerPoint
Business Applications
1 1 (0.58%) Dynamics CRM
1 1 (0.58%) Remedy ITSM
Cloud Services
1 6 (3.51%) SaaS
1 6 (3.51%) PaaS
1 6 (3.51%) IaaS
2 3 (1.75%) Cloud Computing
3 2 (1.17%) Office 365
Communications & Networking
1 17 (9.94%) VoIP
2 7 (4.09%) WAN
2 7 (4.09%) LAN
3 6 (3.51%) TCP/IP
4 4 (2.34%) SAN
4 4 (2.34%) Wi-Fi
4 4 (2.34%) NAS
4 4 (2.34%) Fibre Channel
5 3 (1.75%) Internet
5 3 (1.75%) VPN
5 3 (1.75%) DNS
5 3 (1.75%) DHCP
6 2 (1.17%) Firewall
7 1 (0.58%) SSH
7 1 (0.58%) PuTTY
7 1 (0.58%) WinSCP
7 1 (0.58%) Ethernet
7 1 (0.58%) FTP
7 1 (0.58%) WLAN
Database & Business Intelligence
1 5 (2.92%) SQL Server
2 1 (0.58%) Oracle Database
Development Applications
1 1 (0.58%) Toad
1 1 (0.58%) JMeter
1 1 (0.58%) JIRA
1 1 (0.58%) Selenium
General
1 18 (10.53%) Finance
2 6 (3.51%) Telecoms
3 4 (2.34%) Banking
3 4 (2.34%) Retail
4 3 (1.75%) Retail Banking
5 1 (0.58%) French Language
5 1 (0.58%) Italian Language
5 1 (0.58%) Law
Libraries, Frameworks & Software Standards
1 1 (0.58%) HTML
1 1 (0.58%) J2EE
1 1 (0.58%) WAP
1 1 (0.58%) Middleware
1 1 (0.58%) Oracle Fusion
Miscellaneous
1 24 (14.04%) Analytical Skills
2 7 (4.09%) Management Information System
3 6 (3.51%) Open Source
4 4 (2.34%) iSeries
4 4 (2.34%) Replication
4 4 (2.34%) CMDB
5 3 (1.75%) Video Conferencing
5 3 (1.75%) Blackberry
5 3 (1.75%) Computer Science
5 3 (1.75%) iPad
6 2 (1.17%) Social Media
6 2 (1.17%) iPhone
6 2 (1.17%) PDA
6 2 (1.17%) Statistics
7 1 (0.58%) Mathematics
7 1 (0.58%) Physics
7 1 (0.58%) LIMS
7 1 (0.58%) Mobile App
Operating Systems
1 70 (40.94%) Windows
2 30 (17.54%) Windows XP
3 20 (11.70%) Windows 7
4 9 (5.26%) Linux
5 7 (4.09%) Windows Server 2008
6 6 (3.51%) Windows 8
6 6 (3.51%) Windows Server 2012
6 6 (3.51%) UNIX
7 5 (2.92%) Android
8 4 (2.34%) Windows Phone
9 3 (1.75%) Apple iOS
10 1 (0.58%) Windows Server 2003
10 1 (0.58%) Windows Vista
Processes & Methodologies
1 120 (70.18%) ITIL
2 41 (23.98%) Service Delivery
3 18 (10.53%) Service Management
4 14 (8.19%) Incident Management
5 12 (7.02%) Problem Management
5 12 (7.02%) ITSM
6 8 (4.68%) Time Management
7 6 (3.51%) Disaster Recovery
7 6 (3.51%) E-Commerce
8 5 (2.92%) Change Management
8 5 (2.92%) Line Management
9 4 (2.34%) Continuous Improvement
9 4 (2.34%) Capacity Planning
9 4 (2.34%) Asset Management
9 4 (2.34%) Performance Tuning
10 3 (1.75%) Change Control
10 3 (1.75%) Software Distribution
10 3 (1.75%) Agile Software Development
11 2 (1.17%) Stakeholder Management
11 2 (1.17%) Project Management
Programming Languages
1 12 (7.02%) SQL
2 2 (1.17%) Java
3 1 (0.58%) PL/SQL
3 1 (0.58%) Shell Script
Qualifications
1 22 (12.87%) ITIL Certification
2 19 (11.11%) Microsoft Certification
3 16 (9.36%) ITIL Foundation Certificate
4 13 (7.60%) MCSA
5 10 (5.85%) Degree
6 7 (4.09%) MCP
7 5 (2.92%) SC Cleared
7 5 (2.92%) Security Cleared
8 3 (1.75%) A+ Certification
9 2 (1.17%) MCITP
10 1 (0.58%) ECDL
10 1 (0.58%) MCSE
10 1 (0.58%) CCNA
10 1 (0.58%) Cisco Certification
Quality Assurance & Compliance
1 38 (22.22%) SLA
2 1 (0.58%) QA
System Software
1 60 (35.09%) Active Directory
2 10 (5.85%) VMware Infrastructure
3 6 (3.51%) Hyper-V
Systems Management
1 4 (2.34%) SCCM
2 1 (0.58%) Tivoli
2 1 (0.58%) DameWare
Vendors
1 81 (47.37%) Microsoft
2 27 (15.79%) Citrix
3 12 (7.02%) VMware
4 8 (4.68%) HP
5 4 (2.34%) CommVault
5 4 (2.34%) NetApp
5 4 (2.34%) WatchGuard
5 4 (2.34%) Remedy
6 3 (1.75%) Red Gate
6 3 (1.75%) Apple
6 3 (1.75%) Dell
6 3 (1.75%) Cisco
7 1 (0.58%) IBM
7 1 (0.58%) Avaya
7 1 (0.58%) BMC
7 1 (0.58%) Intel
7 1 (0.58%) Oracle
7 1 (0.58%) Mitel
7 1 (0.58%) Altiris
7 1 (0.58%) Siemens
Chelmsford
Capita - ITIN
Salary: £15000.00 - £16000.00 per annum + 10% Bonus
Posted: 4 days ago
Watford
Hays IT - Uk Posting account
Salary: £20000.00 - £24000.00 per annum
Posted: 25 days ago
Dunstable
Hays IT - Uk Posting account
Salary: £40000.00 - £45000.00 per annum
Posted: 26 days ago