The first table below looks at the demand for the Service Analyst role in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the East of England region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Service Analyst
Rank 226 205 223
Rank change year-on-year
-21 +18
Permanent jobs requiring a Service Analyst 55 63 58
As % of all permanent IT jobs located in the East of England 0.63% 0.73% 0.62%
As % of the Job Titles category 0.66% 0.77% 0.65%
Number of salaries quoted 45 51 51
Average salary £27,500 £22,000 £21,000
Average salary % change year-on-year
+25.00% +4.76%
90% offered a salary of more than £18,750 £17,500 £18,500
10% offered a salary of more than £34,800 £30,000 £37,500
UK excluding London average salary £22,000 £22,000 £22,700
% change year-on-year
- -3.08%
Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
8280 8221 8977
As % of all permanent IT jobs located in the East of England 95.56% 95.88% 96.08%
Number of salaries quoted 6869 7147 7448
Average salary £40,000 £40,000 £40,000
90% offered a salary of more than £26,000 £25,500 £25,000
10% offered a salary of more than £56,000 £55,000 £55,000
UK excluding London average salary £40,000 £38,325 £38,000
% change year-on-year
+4.37% +0.85%
Service Analyst
England

Service Analyst
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in the East of England

Service Analyst
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the East of England region.

Service Analyst Salary Trend in the East of England

Service Analyst
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing Service Analyst across the East of England region over the 3 months to 18 April 2014.

Service Analyst Salary Histogram in the East of England

Service Analyst
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Analyst within the East of England region over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Hertfordshire +17 19 £33,000 +88.57% 3
Essex -24 12 £20,000 -33.33% 3
Bedfordshire -2 11 £28,000 +36.58% 2
Cambridgeshire -21 9 £29,000 +31.81%
Norfolk -1 2 £21,000 +40.00% 2
Suffolk -15 2 £22,000 - 2
Service Analyst
England

Service Analyst
Top 30 Related IT Skills in the East of England

For the 6 months to 18 April 2014, IT jobs across the East of England region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 90 (65.22%) ITIL
2 53 (38.41%) Microsoft
3 50 (36.23%) MS Office
4 48 (34.78%) Windows
4 48 (34.78%) Active Directory
5 41 (29.71%) SLA
6 35 (25.36%) MS Excel
7 32 (23.19%) Service Delivery
8 26 (18.84%) Incident Management
9 25 (18.12%) Windows XP
10 23 (16.67%) Service Management
10 23 (16.67%) Finance
11 22 (15.94%) Degree
11 22 (15.94%) Windows Server 2003
11 22 (15.94%) Citrix
12 19 (13.77%) Problem Management
12 19 (13.77%) SQL
12 19 (13.77%) Windows Server 2008
12 19 (13.77%) Windows 7
13 18 (13.04%) Microsoft Certification
14 15 (10.87%) MS Exchange
15 13 (9.42%) MCP
16 12 (8.70%) ITIL Certification
16 12 (8.70%) Supplier Management
16 12 (8.70%) Change Control
17 11 (7.97%) Business Analysis
17 11 (7.97%) Stakeholder Management
17 11 (7.97%) Project Management
17 11 (7.97%) CRM
18 10 (7.25%) Continuous Improvement

Service Analyst
Top Related IT Skills in the East of England by Category

For the 6 months to 18 April 2014, IT jobs across the East of England region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 15 (10.87%) MS Exchange
2 6 (4.35%) IBM Notes
3 4 (2.90%) Exchange Server 2007
4 3 (2.17%) Exchange Server 2010
4 3 (2.17%) Exchange Server 2013
4 3 (2.17%) Exchange Server 2003
5 1 (0.72%) Lync
5 1 (0.72%) Lotus Domino
Applications
1 50 (36.23%) MS Office
2 35 (25.36%) MS Excel
3 8 (5.80%) MS Visio
4 7 (5.07%) MS PowerPoint
Business Applications
1 6 (4.35%) Dynamics CRM
2 4 (2.90%) Oracle CRM
3 1 (0.72%) Magento
Communications & Networking
1 6 (4.35%) VoIP
2 5 (3.62%) TCP/IP
3 4 (2.90%) Broadband
4 3 (2.17%) ADSL
5 2 (1.45%) VLAN
5 2 (1.45%) ISDN
5 2 (1.45%) LAN
5 2 (1.45%) PBX
5 2 (1.45%) VPN
5 2 (1.45%) DNS
5 2 (1.45%) WAN
5 2 (1.45%) DHCP
6 1 (0.72%) Unified Communications
6 1 (0.72%) IP Telephony
6 1 (0.72%) Firewall
6 1 (0.72%) Network Security
Database & Business Intelligence
1 6 (4.35%) MS Access
2 4 (2.90%) SQL Server
3 3 (2.17%) Relational Database
4 1 (0.72%) Crystal Reports
General
1 23 (16.67%) Finance
2 9 (6.52%) Retail
3 3 (2.17%) Law
3 3 (2.17%) Advertising
3 3 (2.17%) Dutch Language
4 2 (1.45%) Telecoms
5 1 (0.72%) Marketing
Libraries, Frameworks & Software Standards
1 4 (2.90%) .NET
Miscellaneous
1 6 (4.35%) iSeries
2 4 (2.90%) AS400
2 4 (2.90%) EPoS
2 4 (2.90%) Chip and PIN
3 3 (2.17%) Mathematics
3 3 (2.17%) Smartphone
4 2 (1.45%) Computer Science
4 2 (1.45%) Management Information System
4 2 (1.45%) Blackberry
4 2 (1.45%) iPad
5 1 (0.72%) Social Media
5 1 (0.72%) Video Conferencing
5 1 (0.72%) CMDB
5 1 (0.72%) Data Protection Act
5 1 (0.72%) Statistics
Operating Systems
1 48 (34.78%) Windows
2 25 (18.12%) Windows XP
3 22 (15.94%) Windows Server 2003
4 19 (13.77%) Windows Server 2008
4 19 (13.77%) Windows 7
5 3 (2.17%) Windows Server 2012
6 2 (1.45%) Windows Vista
6 2 (1.45%) Mac OS X
7 1 (0.72%) Apple iOS
7 1 (0.72%) Windows 8
7 1 (0.72%) Linux
Processes & Methodologies
1 90 (65.22%) ITIL
2 32 (23.19%) Service Delivery
3 26 (18.84%) Incident Management
4 23 (16.67%) Service Management
5 19 (13.77%) Problem Management
6 12 (8.70%) Supplier Management
6 12 (8.70%) Change Control
7 11 (7.97%) Business Analysis
7 11 (7.97%) Stakeholder Management
7 11 (7.97%) Project Management
7 11 (7.97%) CRM
8 10 (7.25%) Continuous Improvement
9 7 (5.07%) Change Management
10 6 (4.35%) Data Analysis
11 5 (3.62%) Transition Management
12 4 (2.90%) ITSM
13 3 (2.17%) Time Management
14 2 (1.45%) Asset Management
14 2 (1.45%) Release Management
14 2 (1.45%) Disaster Recovery
Programming Languages
1 19 (13.77%) SQL
2 3 (2.17%) C
3 2 (1.45%) PL/SQL
4 1 (0.72%) Java
4 1 (0.72%) PHP
Qualifications
1 22 (15.94%) Degree
2 18 (13.04%) Microsoft Certification
3 13 (9.42%) MCP
4 12 (8.70%) ITIL Certification
5 8 (5.80%) MCSE
6 4 (2.90%) MCSA
7 3 (2.17%) MCITP
8 2 (1.45%) A+ Certification
9 1 (0.72%) SC Cleared
9 1 (0.72%) Security Cleared
Quality Assurance & Compliance
1 41 (29.71%) SLA
2 3 (2.17%) ISO/IEC 27001
System Software
1 48 (34.78%) Active Directory
2 3 (2.17%) Hyper-V
3 1 (0.72%) vSphere
3 1 (0.72%) Microsoft App-V
3 1 (0.72%) Citrix Presentation Server
Vendors
1 53 (38.41%) Microsoft
2 22 (15.94%) Citrix
3 8 (5.80%) Cisco
4 6 (4.35%) Salesforce.com
4 6 (4.35%) Remedy
4 6 (4.35%) Lotus
5 5 (3.62%) Oracle
5 5 (3.62%) McAfee
6 4 (2.90%) Symantec
6 4 (2.90%) Hyperion
6 4 (2.90%) Adobe
7 3 (2.17%) Barracuda Networks
7 3 (2.17%) SonicWALL
8 2 (1.45%) BT
8 2 (1.45%) VMware
8 2 (1.45%) SAP
8 2 (1.45%) Avaya
8 2 (1.45%) Alcatel-Lucent
8 2 (1.45%) Apple
8 2 (1.45%) LANDesk
Essex
OCS Resourcing
Salary: From £27,000 to £32,000 per annum
Posted: 3 days ago
Watford, Hertfordshire
Latcom Ltd
Salary: + good benefits
Posted: 5 days ago
Bury St. Edmunds, Suffolk
Cooper Lomaz Recruitment Ltd
Salary: £21k - 23k per year
Posted: 6 days ago
Harpenden
Interquest - IQ ESM
Salary: £25000 per annum
Posted: 9 days ago
Bedfordshire
Hays IT - Uk Posting account
Salary: £17000.00 - £25000.00 per annum
Posted: 19 days ago
Norwich
Hays IT - Uk Posting account
Salary: £21000.00 - £25000.00 per annum
Posted: 20 days ago
Dunstable, Bedfordshire
Steria
Salary: From £25,000 to £28,000 per annum Excellent Benefits
Posted: 25 days ago