The table below looks at the statistics for the Service Analyst role in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 15 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
15 Sep 2014
Same period 2013 Same period 2012
Service Analyst
Rank 187 199 236
Rank change year-on-year
+12 +37
Permanent jobs requiring a Service Analyst 76 47 47
As % of all permanent IT jobs located in the East of England 1.00% 0.66% 0.52%
As % of the Job Titles category 1.04% 0.69% 0.53%
Number of salaries quoted 64 40 37
Average salary £25,500 £20,500 £21,500
Average salary % change year-on-year
+24.39% -4.65%
90% offered a salary of more than £20,000 £16,500 £18,500
10% offered a salary of more than £39,000 £24,650 £27,203
UK excluding London average salary £22,000 £21,000 £22,500
% change year-on-year
+4.76% -6.66%
Service Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
7327 6850 8806
As % of all permanent IT jobs located in the East of England 96.26% 95.47% 96.85%
Number of salaries quoted 5999 5889 7504
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £60,000 £55,000 £57,500
UK excluding London average salary £40,000 £39,500 £38,500
% change year-on-year
+1.26% +2.59%

Service Analyst
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in the East of England

Service Analyst
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the East of England region.

Service Analyst Salary Trend in the East of England

Service Analyst
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing Service Analyst across the East of England region over the 3 months to 15 September 2014.

Service Analyst Salary Histogram in the East of England

Service Analyst
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Analyst within the East of England region over the 3 months to 15 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridgeshire +12 20 £28,000 +24.44% 6
Essex +17 19 £26,000 +23.80% 1
Hertfordshire -7 16 £22,500 +36.36% 5
Bedfordshire -5 14 £39,000 +40.54% 2
Suffolk +1 5 £22,000 +7.31% 1
Norfolk - 2 £19,000 - 1
Service Analyst
England

Service Analyst
Top 30 Related IT Skills in the East of England

For the 6 months to 15 September 2014, IT jobs across the East of England region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 94 (61.44%) ITIL
2 72 (47.06%) Active Directory
3 61 (39.87%) Windows
4 51 (33.33%) MS Office
5 48 (31.37%) MS Excel
6 40 (26.14%) Microsoft
7 36 (23.53%) Windows XP
8 33 (21.57%) MS Exchange
9 28 (18.30%) Service Delivery
10 24 (15.69%) SLA
11 22 (14.38%) Problem Management
12 21 (13.73%) Citrix
13 19 (12.42%) Exchange Server 2007
13 19 (12.42%) Incident Management
13 19 (12.42%) Analytical Skills
14 18 (11.76%) Windows 7
14 18 (11.76%) ITIL Certification
15 17 (11.11%) Microsoft Certification
15 17 (11.11%) VoIP
16 16 (10.46%) Windows Server 2008
17 14 (9.15%) Asset Management
18 13 (8.50%) Change Control
19 10 (6.54%) SaaS
19 10 (6.54%) VMware
19 10 (6.54%) Service Management
20 9 (5.88%) Finance
20 9 (5.88%) Law
20 9 (5.88%) JMeter
20 9 (5.88%) Selenium
20 9 (5.88%) WAN

Service Analyst
Top Related IT Skills in the East of England by Category

For the 6 months to 15 September 2014, IT jobs across the East of England region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 33 (21.57%) MS Exchange
2 19 (12.42%) Exchange Server 2007
3 6 (3.92%) Liferay
3 6 (3.92%) IIS
3 6 (3.92%) IBM Notes
3 6 (3.92%) Apache
3 6 (3.92%) Tomcat
4 5 (3.27%) Exchange Server 2003
5 2 (1.31%) Exchange Server 2010
5 2 (1.31%) Exchange Server 2013
5 2 (1.31%) SharePoint
6 1 (0.65%) Lync
6 1 (0.65%) ColdFusion
Applications
1 51 (33.33%) MS Office
2 48 (31.37%) MS Excel
3 6 (3.92%) MS PowerPoint
Business Applications
1 1 (0.65%) Dynamics NAV
1 1 (0.65%) Dynamics CRM
Cloud Services
1 10 (6.54%) SaaS
2 7 (4.58%) PaaS
2 7 (4.58%) IaaS
3 4 (2.61%) Office 365
Communications & Networking
1 17 (11.11%) VoIP
2 9 (5.88%) WAN
2 9 (5.88%) LAN
3 6 (3.92%) DNS
4 5 (3.27%) TCP/IP
4 5 (3.27%) DHCP
5 3 (1.96%) Wireless
6 2 (1.31%) Internet
6 2 (1.31%) VPN
7 1 (0.65%) ADSL
7 1 (0.65%) Ethernet
7 1 (0.65%) HTTP
7 1 (0.65%) MPLS
7 1 (0.65%) DSL
7 1 (0.65%) SAN
Database & Business Intelligence
1 5 (3.27%) SQL Server
2 3 (1.96%) Relational Database
3 1 (0.65%) MySQL
3 1 (0.65%) SQL Server 2012
Development Applications
1 9 (5.88%) JMeter
1 9 (5.88%) Selenium
General
1 9 (5.88%) Finance
1 9 (5.88%) Law
2 7 (4.58%) Retail
3 5 (3.27%) Telecoms
4 3 (1.96%) Dutch Language
5 2 (1.31%) Legal
6 1 (0.65%) Advertising
6 1 (0.65%) Local Government
Libraries, Frameworks & Software Standards
1 4 (2.61%) .NET
2 1 (0.65%) COM
Miscellaneous
1 19 (12.42%) Analytical Skills
2 7 (4.58%) Open Source
3 5 (3.27%) iSeries
4 4 (2.61%) iPad
4 4 (2.61%) AS400
4 4 (2.61%) Computer Science
5 2 (1.31%) Video Conferencing
5 2 (1.31%) Social Media
6 1 (0.65%) Wiki
6 1 (0.65%) EPoS
6 1 (0.65%) Chip and PIN
6 1 (0.65%) Management Information System
6 1 (0.65%) Smartphone
6 1 (0.65%) Statistics
6 1 (0.65%) Data Protection Act
6 1 (0.65%) Mathematics
Operating Systems
1 61 (39.87%) Windows
2 36 (23.53%) Windows XP
3 18 (11.76%) Windows 7
4 16 (10.46%) Windows Server 2008
5 9 (5.88%) Windows Server 2003
5 9 (5.88%) Windows Server 2012
6 8 (5.23%) Linux
7 7 (4.58%) Android
7 7 (4.58%) Windows Phone
7 7 (4.58%) Apple iOS
8 3 (1.96%) Windows Vista
9 1 (0.65%) Mac OS X
9 1 (0.65%) Windows 8
Processes & Methodologies
1 94 (61.44%) ITIL
2 28 (18.30%) Service Delivery
3 22 (14.38%) Problem Management
4 19 (12.42%) Incident Management
5 14 (9.15%) Asset Management
6 13 (8.50%) Change Control
7 10 (6.54%) Service Management
8 9 (5.88%) Line Management
8 9 (5.88%) Test Scripting
9 7 (4.58%) Agile Software Development
10 6 (3.92%) E-Commerce
10 6 (3.92%) Performance Monitoring
11 5 (3.27%) Time Management
11 5 (3.27%) Continuous Improvement
12 4 (2.61%) Mentoring
13 3 (1.96%) Performance Management
13 3 (1.96%) Change Management
14 2 (1.31%) Disaster Recovery
14 2 (1.31%) CRM
14 2 (1.31%) Supplier Management
Programming Languages
1 9 (5.88%) SQL
2 2 (1.31%) PL/SQL
3 1 (0.65%) VBScript
3 1 (0.65%) C
3 1 (0.65%) Java
Qualifications
1 18 (11.76%) ITIL Certification
2 17 (11.11%) Microsoft Certification
3 8 (5.23%) MCP
3 8 (5.23%) MCSA
4 7 (4.58%) MCITP
5 6 (3.92%) SC Cleared
5 6 (3.92%) Security Cleared
5 6 (3.92%) MCSE
6 4 (2.61%) Degree
7 3 (1.96%) A+ Certification
8 2 (1.31%) CCNA
8 2 (1.31%) Cisco Certification
9 1 (0.65%) MCTS
9 1 (0.65%) DV Cleared
Quality Assurance & Compliance
1 24 (15.69%) SLA
2 7 (4.58%) QA
System Software
1 72 (47.06%) Active Directory
2 9 (5.88%) Hyper-V
3 8 (5.23%) VMware Infrastructure
4 1 (0.65%) XenApp
Systems Management
1 7 (4.58%) SCCM
2 1 (0.65%) OpenView
2 1 (0.65%) Nagios
Vendors
1 40 (26.14%) Microsoft
2 21 (13.73%) Citrix
3 10 (6.54%) VMware
4 7 (4.58%) Apple
4 7 (4.58%) HP
4 7 (4.58%) Dell
4 7 (4.58%) Red Gate
5 6 (3.92%) Demandware
5 6 (3.92%) JBoss
5 6 (3.92%) Lotus
6 5 (3.27%) Cisco
7 3 (1.96%) Remedy
8 2 (1.31%) LANDesk
9 1 (0.65%) SonicWALL
9 1 (0.65%) Barracuda Networks
9 1 (0.65%) Veeam
9 1 (0.65%) SolarWinds
9 1 (0.65%) Salesforce.com
9 1 (0.65%) Symantec
9 1 (0.65%) IBM
Rickmansworth, Hertfordshire
@ITS
Salary: From £25,000 to £30,000 per annum
Posted: 3 days ago
Peterborough, Cambridgeshire
@ITS
Salary: Negotiable
Posted: 4 days ago
Peterborough, Cambridgeshire
The One Group
Salary: £18k - 30k per year
Posted: 4 days ago
Cambridge, Cambridgeshire
Bidwells
Posted: 5 days ago
Bedfordshire
Ashdown IT
Salary: £20000 - £22000 per annum
Posted: 5 days ago
Ipswich, Suffolk
Cooper Lomaz Recruitment Ltd
Salary: £18k - 24k per year
Posted: 6 days ago
Welwyn Garden City
PayPoint
Salary: Negotiable
Posted: 6 days ago
Watford
Hays IT - Uk Posting account
Salary: £80.00 - £100.00 per day
Posted: 27 days ago