The first table below looks at the demand for the Service Analyst role in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 24 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the East of England region.

Location
3 months to
24 Jul 2014
Same period 2013 Same period 2012
Service Analyst
Rank 180 220 227
Rank change year-on-year
+40 +7
Permanent jobs requiring a Service Analyst 89 38 50
As % of all permanent IT jobs located in the East of England 1.11% 0.49% 0.59%
As % of the Job Titles category 1.16% 0.52% 0.61%
Number of salaries quoted 77 32 44
Average salary £24,500 £20,500 £20,500
Average salary % change year-on-year
+19.51% -
90% offered a salary of more than £18,925 £16,800 £18,300
10% offered a salary of more than £32,300 £22,500 £32,500
UK excluding London average salary £22,000 £21,500 £22,500
% change year-on-year
+2.32% -4.44%
Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
7681 7304 8149
As % of all permanent IT jobs located in the East of England 95.62% 94.66% 96.89%
Number of salaries quoted 6427 6268 6939
Average salary £42,000 £40,000 £40,000
Average salary % change year-on-year
+5.00% -
90% offered a salary of more than £25,500 £25,000 £25,000
10% offered a salary of more than £60,000 £55,000 £55,000
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
Service Analyst
England

Service Analyst
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in the East of England

Service Analyst
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the East of England region.

Service Analyst Salary Trend in the East of England

Service Analyst
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing Service Analyst across the East of England region over the 3 months to 24 July 2014.

Service Analyst Salary Histogram in the East of England

Service Analyst
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Analyst within the East of England region over the 3 months to 24 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Essex +25 29 £29,000 +54.66%
Hertfordshire -3 26 £24,500 +30.66% 2
Cambridgeshire +8 16 £22,000 -2.22% 4
Bedfordshire -2 13 £39,000 +81.39% 2
Suffolk -1 3 £24,000 +17.07%
Norfolk - 2 £19,000 - 1
Service Analyst
England

Service Analyst
Top 30 Related IT Skills in the East of England

For the 6 months to 24 July 2014, IT jobs across the East of England region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 89 (63.12%) ITIL
2 70 (49.65%) Active Directory
3 58 (41.13%) Windows
4 57 (40.43%) MS Office
5 41 (29.08%) MS Excel
6 33 (23.40%) MS Exchange
6 33 (23.40%) Microsoft
7 29 (20.57%) Windows XP
8 28 (19.86%) SLA
9 24 (17.02%) Citrix
10 23 (16.31%) Windows Server 2008
11 22 (15.60%) Service Delivery
12 21 (14.89%) Exchange Server 2007
13 20 (14.18%) Incident Management
13 20 (14.18%) Problem Management
14 19 (13.48%) Windows 7
14 19 (13.48%) Windows Server 2003
15 16 (11.35%) Microsoft Certification
15 16 (11.35%) VoIP
16 14 (9.93%) SQL
17 13 (9.22%) ITIL Certification
18 12 (8.51%) Service Management
18 12 (8.51%) Asset Management
18 12 (8.51%) Change Control
19 11 (7.80%) Finance
20 10 (7.09%) MCSA
20 10 (7.09%) Windows Server 2012
20 10 (7.09%) Hyper-V
21 9 (6.38%) MCP
22 8 (5.67%) WAN

Service Analyst
Top Related IT Skills in the East of England by Category

For the 6 months to 24 July 2014, IT jobs across the East of England region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 33 (23.40%) MS Exchange
2 21 (14.89%) Exchange Server 2007
3 7 (4.96%) IBM Notes
4 6 (4.26%) Exchange Server 2003
5 4 (2.84%) IIS
5 4 (2.84%) Apache
5 4 (2.84%) Tomcat
5 4 (2.84%) Liferay
5 4 (2.84%) Exchange Server 2013
6 3 (2.13%) Exchange Server 2010
7 2 (1.42%) SharePoint
8 1 (0.71%) Lync
8 1 (0.71%) ColdFusion
8 1 (0.71%) Lotus Domino
Applications
1 57 (40.43%) MS Office
2 41 (29.08%) MS Excel
3 5 (3.55%) MS PowerPoint
Business Applications
1 2 (1.42%) Dynamics CRM
2 1 (0.71%) Dynamics NAV
Cloud Services
1 8 (5.67%) SaaS
2 6 (4.26%) IaaS
2 6 (4.26%) PaaS
3 4 (2.84%) Office 365
Communications & Networking
1 16 (11.35%) VoIP
2 8 (5.67%) WAN
2 8 (5.67%) LAN
3 7 (4.96%) TCP/IP
4 6 (4.26%) DHCP
4 6 (4.26%) DNS
5 3 (2.13%) Wireless
5 3 (2.13%) VPN
6 2 (1.42%) ADSL
6 2 (1.42%) Broadband
7 1 (0.71%) Unified Communications
7 1 (0.71%) DSL
7 1 (0.71%) Internet
7 1 (0.71%) HTTP
Database & Business Intelligence
1 5 (3.55%) SQL Server
2 3 (2.13%) Relational Database
3 1 (0.71%) SQL Server 2012
3 1 (0.71%) MySQL
3 1 (0.71%) MS Access
Development Applications
1 7 (4.96%) Selenium
1 7 (4.96%) JMeter
General
1 11 (7.80%) Finance
2 8 (5.67%) Retail
3 6 (4.26%) Law
4 3 (2.13%) Dutch Language
5 2 (1.42%) Telecoms
5 2 (1.42%) Legal
6 1 (0.71%) Advertising
Libraries, Frameworks & Software Standards
1 4 (2.84%) .NET
2 1 (0.71%) COM
Miscellaneous
1 6 (4.26%) Open Source
2 5 (3.55%) iSeries
3 4 (2.84%) AS400
3 4 (2.84%) Computer Science
3 4 (2.84%) iPad
4 3 (2.13%) Smartphone
5 2 (1.42%) Blackberry
5 2 (1.42%) Management Information System
6 1 (0.71%) Social Media
6 1 (0.71%) Mathematics
6 1 (0.71%) Data Protection Act
6 1 (0.71%) CMDB
6 1 (0.71%) Wiki
6 1 (0.71%) Statistics
6 1 (0.71%) EPoS
6 1 (0.71%) Chip and PIN
Operating Systems
1 58 (41.13%) Windows
2 29 (20.57%) Windows XP
3 23 (16.31%) Windows Server 2008
4 19 (13.48%) Windows 7
4 19 (13.48%) Windows Server 2003
5 10 (7.09%) Windows Server 2012
6 7 (4.96%) Linux
7 6 (4.26%) Windows Phone
7 6 (4.26%) Android
7 6 (4.26%) Apple iOS
8 3 (2.13%) Windows Vista
9 1 (0.71%) Windows 8
9 1 (0.71%) Mac OS X
Processes & Methodologies
1 89 (63.12%) ITIL
2 22 (15.60%) Service Delivery
3 20 (14.18%) Incident Management
3 20 (14.18%) Problem Management
4 12 (8.51%) Service Management
4 12 (8.51%) Asset Management
4 12 (8.51%) Change Control
5 7 (4.96%) Continuous Improvement
5 7 (4.96%) Test Scripting
6 6 (4.26%) E-Commerce
6 6 (4.26%) Agile Software Development
6 6 (4.26%) Supplier Management
6 6 (4.26%) Performance Monitoring
7 5 (3.55%) Change Management
8 4 (2.84%) Transition Management
9 3 (2.13%) CRM
10 2 (1.42%) Disaster Recovery
10 2 (1.42%) Migration
10 2 (1.42%) Data Analysis
10 2 (1.42%) Time Management
Programming Languages
1 14 (9.93%) SQL
2 2 (1.42%) PL/SQL
3 1 (0.71%) Java
3 1 (0.71%) VBScript
Qualifications
1 16 (11.35%) Microsoft Certification
2 13 (9.22%) ITIL Certification
3 10 (7.09%) MCSA
4 9 (6.38%) MCP
5 7 (4.96%) MCSE
6 6 (4.26%) MCITP
7 4 (2.84%) Degree
7 4 (2.84%) SC Cleared
7 4 (2.84%) Security Cleared
8 3 (2.13%) A+ Certification
Quality Assurance & Compliance
1 28 (19.86%) SLA
2 6 (4.26%) QA
System Software
1 70 (49.65%) Active Directory
2 10 (7.09%) Hyper-V
3 7 (4.96%) VMware Infrastructure
4 1 (0.71%) Citrix Presentation Server
4 1 (0.71%) Microsoft App-V
Systems Management
1 6 (4.26%) SCCM
2 1 (0.71%) Nagios
Vendors
1 33 (23.40%) Microsoft
2 24 (17.02%) Citrix
3 8 (5.67%) VMware
4 7 (4.96%) Lotus
5 6 (4.26%) HP
5 6 (4.26%) Dell
5 6 (4.26%) Apple
5 6 (4.26%) Demandware
5 6 (4.26%) Red Gate
6 5 (3.55%) Remedy
7 4 (2.84%) JBoss
7 4 (2.84%) Cisco
8 3 (2.13%) Barracuda Networks
8 3 (2.13%) SonicWALL
9 2 (1.42%) Salesforce.com
9 2 (1.42%) LANDesk
10 1 (0.71%) Nimsoft
10 1 (0.71%) McAfee
10 1 (0.71%) Avaya
10 1 (0.71%) IBM
Watford
Nigel Frank International Limited - Newcastle
Salary: £28000 - £32000 per annum + X-Train to Microsoft Dynamics CRM!
Posted: 9 days ago
Luton
Interquest - Korus Group - Brighton
Salary: £35000 - £45000 per annum + Benefits,Bonus,Healthcare
Posted: 15 days ago
Norwich
Hays IT - Uk Posting account
Salary: £21000.00 - £25000.00 per annum
Posted: 21 days ago
Bedfordshire
Hays IT - Uk Posting account
Salary: £17000.00 - £25000.00 per annum
Posted: 22 days ago
Cambridge, Cambridgeshire
Red Gate Software
Salary: Depending on experience
Posted: 22 days ago