The table below looks at the statistics for the Service Analyst role in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 17 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
17 Apr 2015
Same period 2014 Same period 2013
Service Analyst
Rank 205 234 208
Rank change year-on-year
+29 -26
Permanent jobs requiring a Service Analyst 50 51 64
As % of all permanent IT jobs located in the East of England 0.67% 0.59% 0.74%
As % of the Job Titles category 0.70% 0.62% 0.77%
Number of salaries quoted 38 42 52
Average salary £22,750 £27,750 £22,000
Average salary % change year-on-year
-18.01% +26.13%
90% offered a salary of more than £18,000 £18,750 £17,500
10% offered a salary of more than £28,950 £35,700 £30,800
UK excluding London average salary £22,000 £22,000 £22,000
Service Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
7172 8230 8295
As % of all permanent IT jobs located in the East of England 96.11% 95.48% 95.84%
Number of salaries quoted 5880 6832 7215
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £25,000 £26,000 £25,500
10% offered a salary of more than £60,000 £55,000 £56,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Analyst
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in the East of England

Service Analyst
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the East of England region.

Service Analyst Salary Trend in the East of England

Service Analyst
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing Service Analyst across the East of England region over the 3 months to 17 April 2015.

Service Analyst Salary Histogram in the East of England

Service Analyst
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Analyst within the East of England region over the 3 months to 17 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire -2 16 £21,500 -34.84% 3
Cambridgeshire +18 15 £21,500 -25.86% 2
Bedfordshire +23 9 £25,750 -8.03% 1
Essex +2 7 £28,500 +42.50% 1
Suffolk +12 3 £22,500 +2.27%
Service Analyst
England

Service Analyst
Top 30 Related IT Skills in the East of England

For the 6 months to 17 April 2015, IT jobs across the East of England region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 104 (65.82%) ITIL
2 77 (48.73%) Microsoft
3 70 (44.30%) MS Excel
4 63 (39.87%) Windows
5 60 (37.97%) MS Office
6 59 (37.34%) Active Directory
7 39 (24.68%) Service Delivery
8 35 (22.15%) SLA
9 30 (18.99%) MS PowerPoint
10 28 (17.72%) Citrix
11 27 (17.09%) Windows XP
12 25 (15.82%) Analytical Skills
13 19 (12.03%) MS Exchange
14 18 (11.39%) Microsoft Certification
15 17 (10.76%) VoIP
16 16 (10.13%) ITIL Certification
16 16 (10.13%) Finance
16 16 (10.13%) ITIL Foundation Certificate
16 16 (10.13%) Windows 7
17 15 (9.49%) Service Management
18 13 (8.23%) MCSA
18 13 (8.23%) Exchange Server 2007
19 12 (7.59%) Incident Management
19 12 (7.59%) ITSM
20 11 (6.96%) VMware
21 10 (6.33%) VMware Infrastructure
21 10 (6.33%) SQL
22 9 (5.70%) Problem Management
22 9 (5.70%) Degree
23 8 (5.06%) Telecoms

Service Analyst
Top Related IT Skills in the East of England by Category

For the 6 months to 17 April 2015, IT jobs across the East of England region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 19 (12.03%) MS Exchange
2 13 (8.23%) Exchange Server 2007
3 7 (4.43%) SharePoint
4 2 (1.27%) IIS
4 2 (1.27%) IBM Notes
5 1 (0.63%) Apache
5 1 (0.63%) Tomcat
5 1 (0.63%) JBoss
5 1 (0.63%) Liferay
5 1 (0.63%) Lync
5 1 (0.63%) Blackberry Enterprise Server
Applications
1 70 (44.30%) MS Excel
2 60 (37.97%) MS Office
3 30 (18.99%) MS PowerPoint
Business Applications
1 1 (0.63%) Dynamics CRM
Cloud Services
1 6 (3.80%) SaaS
1 6 (3.80%) PaaS
1 6 (3.80%) IaaS
2 4 (2.53%) Mimecast
3 3 (1.90%) Cloud Computing
4 2 (1.27%) Office 365
Communications & Networking
1 17 (10.76%) VoIP
2 8 (5.06%) WAN
2 8 (5.06%) LAN
3 6 (3.80%) TCP/IP
4 5 (3.16%) Wi-Fi
5 4 (2.53%) NAS
5 4 (2.53%) Fibre Channel
5 4 (2.53%) SAN
6 3 (1.90%) VPN
6 3 (1.90%) DNS
6 3 (1.90%) DHCP
7 2 (1.27%) Internet
7 2 (1.27%) Firewall
8 1 (0.63%) Ethernet
8 1 (0.63%) WLAN
Database & Business Intelligence
1 5 (3.16%) SQL Server
Development Applications
1 1 (0.63%) JMeter
1 1 (0.63%) Selenium
General
1 16 (10.13%) Finance
2 8 (5.06%) Telecoms
3 4 (2.53%) Banking
3 4 (2.53%) Retail
4 3 (1.90%) Retail Banking
5 1 (0.63%) French Language
5 1 (0.63%) Italian Language
Libraries, Frameworks & Software Standards
1 1 (0.63%) J2EE
1 1 (0.63%) WAP
Miscellaneous
1 25 (15.82%) Analytical Skills
2 7 (4.43%) Management Information System
3 6 (3.80%) Open Source
4 4 (2.53%) iSeries
4 4 (2.53%) Replication
4 4 (2.53%) CMDB
5 3 (1.90%) Video Conferencing
5 3 (1.90%) Blackberry
5 3 (1.90%) Computer Science
5 3 (1.90%) iPad
6 2 (1.27%) Social Media
6 2 (1.27%) iPhone
6 2 (1.27%) PDA
6 2 (1.27%) Statistics
7 1 (0.63%) LIMS
7 1 (0.63%) AS400
7 1 (0.63%) Mobile App
Operating Systems
1 63 (39.87%) Windows
2 27 (17.09%) Windows XP
3 16 (10.13%) Windows 7
4 8 (5.06%) Linux
4 8 (5.06%) Windows Server 2008
5 7 (4.43%) Windows Server 2012
6 6 (3.80%) Windows 8
7 5 (3.16%) UNIX
7 5 (3.16%) Android
8 4 (2.53%) Windows Phone
9 3 (1.90%) Apple iOS
10 1 (0.63%) Windows Server 2003
10 1 (0.63%) Windows Vista
Processes & Methodologies
1 104 (65.82%) ITIL
2 39 (24.68%) Service Delivery
3 15 (9.49%) Service Management
4 12 (7.59%) ITSM
4 12 (7.59%) Incident Management
5 9 (5.70%) Problem Management
6 8 (5.06%) Time Management
7 6 (3.80%) E-Commerce
8 5 (3.16%) Continuous Improvement
8 5 (3.16%) Line Management
9 4 (2.53%) Performance Tuning
9 4 (2.53%) Capacity Planning
9 4 (2.53%) Disaster Recovery
9 4 (2.53%) Asset Management
10 3 (1.90%) Project Management
10 3 (1.90%) Change Control
10 3 (1.90%) Agile Software Development
11 2 (1.27%) Mentoring
12 1 (0.63%) Coaching
12 1 (0.63%) Software Distribution
Programming Languages
1 10 (6.33%) SQL
2 1 (0.63%) Java
2 1 (0.63%) PL/SQL
Qualifications
1 18 (11.39%) Microsoft Certification
2 16 (10.13%) ITIL Foundation Certificate
2 16 (10.13%) ITIL Certification
3 13 (8.23%) MCSA
4 9 (5.70%) Degree
5 8 (5.06%) MCP
6 5 (3.16%) SC Cleared
6 5 (3.16%) Security Cleared
7 3 (1.90%) A+ Certification
8 2 (1.27%) CCNA
8 2 (1.27%) Cisco Certification
9 1 (0.63%) MCSE
9 1 (0.63%) ECDL
9 1 (0.63%) MCTS
9 1 (0.63%) MCITP
Quality Assurance & Compliance
1 35 (22.15%) SLA
2 1 (0.63%) QA
System Software
1 59 (37.34%) Active Directory
2 10 (6.33%) VMware Infrastructure
3 6 (3.80%) Hyper-V
4 1 (0.63%) MetaFrame
Systems Management
1 4 (2.53%) SCCM
2 1 (0.63%) Norton AntiVirus
2 1 (0.63%) DameWare
Vendors
1 77 (48.73%) Microsoft
2 28 (17.72%) Citrix
3 11 (6.96%) VMware
4 8 (5.06%) HP
5 4 (2.53%) Cisco
5 4 (2.53%) CommVault
5 4 (2.53%) NetApp
5 4 (2.53%) WatchGuard
6 3 (1.90%) Red Gate
6 3 (1.90%) Apple
6 3 (1.90%) Dell
7 2 (1.27%) Avaya
7 2 (1.27%) Lotus
8 1 (0.63%) IBM
8 1 (0.63%) Intel
8 1 (0.63%) JD Edwards
8 1 (0.63%) Symantec
8 1 (0.63%) Remedy
8 1 (0.63%) Siemens
8 1 (0.63%) Mitel
Hatfield, Hertfordshire
JM
Salary: £30000 - £40000 per annum + Benefits
Posted: 2 days ago
Royston, Hertfordshire
Sanderson
Salary: £24000.00 - £29000.00 per annum + benefits
Posted: 2 days ago
Cambridge, Cambridgeshire
Cooper Lomaz Recruitment Ltd
Salary: Market related
Posted: 6 days ago
Borehamwood, Hertfordshire
Newton Blue
Salary: £20000 - £24000 per annum
Posted: 6 days ago
Peterborough, Cambridgeshire
Evolution Recruitment Solutions
Salary: 20k-30k + benefits
Posted: 6 days ago
Dunstable
Hays IT - Uk Posting account
Salary: £24000.00 - £28000.00 per annum + Benefits
Posted: 11 days ago
Chelmsford
Capita - ITIN
Salary: £15000.00 - £16000.00 per annum + 10% Bonus
Posted: 23 days ago