The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Exeter region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 22 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Sep 2014
Same period 2013 Same period 2012
Support Analyst
Rank 32 24 27
Rank change year-on-year
-8 +3
Permanent jobs requiring a Support Analyst 4 2 7
As % of all permanent IT jobs located in Exeter 2.25% 2.04% 3.66%
As % of the Job Titles category 2.37% 2.25% 3.70%
Number of salaries quoted 4 2 7
Average salary £18,250 £27,250 £20,500
Average salary % change year-on-year
-33.02% +32.92%
UK excluding London average salary £27,500 £28,000 £28,500
% change year-on-year
-1.78% -1.75%
Support Analyst
Devon

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Exeter region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Exeter
Permanent IT job ads with a match in the
Job Titles category
169 89 189
As % of all permanent IT jobs located in Exeter 94.94% 90.82% 98.95%
Number of salaries quoted 140 79 179
Average salary £35,000 £34,000 £32,500
Average salary % change year-on-year
+2.94% +4.61%
90% offered a salary of more than £21,500 £25,000 £21,000
10% offered a salary of more than £45,000 £45,000 £41,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Support Analyst
Jobs Demand Trend in Exeter

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Exeter region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Exeter

Support Analyst
Salary Trend in Exeter

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Exeter region.

Support Analyst Salary Trend in Exeter

Support Analyst
Top 30 Related IT Skills in Exeter

For the 6 months to 22 September 2014, IT jobs across the Exeter region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 4 (57.14%) SLA
1 4 (57.14%) Windows
1 4 (57.14%) Microsoft
2 3 (42.86%) Contact Management
2 3 (42.86%) Incident Management
3 2 (28.57%) MS Excel
3 2 (28.57%) ITIL
4 1 (14.29%) Mac OS
4 1 (14.29%) Windows 7
4 1 (14.29%) Continuous Improvement
4 1 (14.29%) Bomgar
4 1 (14.29%) Analytical Skills
4 1 (14.29%) MS Exchange
4 1 (14.29%) SQL Server
4 1 (14.29%) MS Office
4 1 (14.29%) Cisco
4 1 (14.29%) Active Directory
4 1 (14.29%) Microsoft Certification
4 1 (14.29%) SAN
4 1 (14.29%) CommVault
4 1 (14.29%) Windows Server 2003
4 1 (14.29%) Internet
4 1 (14.29%) Nagios
4 1 (14.29%) WSUS
4 1 (14.29%) Mathematics
4 1 (14.29%) Problem Management
4 1 (14.29%) SCCM
4 1 (14.29%) SCOM
4 1 (14.29%) SC Cleared
4 1 (14.29%) Security Cleared

Support Analyst
Top Related IT Skills in Exeter by Category

For the 6 months to 22 September 2014, IT jobs across the Exeter region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (14.29%) MS Exchange
Applications
1 2 (28.57%) MS Excel
2 1 (14.29%) MS Office
Communications & Networking
1 1 (14.29%) SAN
1 1 (14.29%) Internet
Database & Business Intelligence
1 1 (14.29%) SQL Server
Miscellaneous
1 1 (14.29%) Analytical Skills
1 1 (14.29%) Mathematics
Operating Systems
1 4 (57.14%) Windows
2 1 (14.29%) Mac OS
2 1 (14.29%) Windows 7
2 1 (14.29%) Windows Server 2003
2 1 (14.29%) Windows Server 2008
2 1 (14.29%) Windows 2000 Server
Processes & Methodologies
1 3 (42.86%) Contact Management
1 3 (42.86%) Incident Management
2 2 (28.57%) ITIL
3 1 (14.29%) Continuous Improvement
3 1 (14.29%) Problem Management
3 1 (14.29%) Process Management
3 1 (14.29%) Service Delivery
3 1 (14.29%) Change Management
Qualifications
1 1 (14.29%) Microsoft Certification
1 1 (14.29%) SC Cleared
1 1 (14.29%) Security Cleared
Quality Assurance & Compliance
1 4 (57.14%) SLA
System Software
1 1 (14.29%) Active Directory
Systems Management
1 1 (14.29%) Nagios
1 1 (14.29%) WSUS
1 1 (14.29%) SCCM
1 1 (14.29%) SCOM
1 1 (14.29%) Backup Exec
Vendors
1 4 (57.14%) Microsoft
2 1 (14.29%) Bomgar
2 1 (14.29%) Cisco
2 1 (14.29%) CommVault
Exeter, Devon
Webrecruit
Salary: Up to £25,000 per annum Plus Share Scheme (after probation)
Posted: 18 hours ago
Exeter, Devon
Ashdown IT
Salary: £20000 - £22000 per annum
Posted: 6 days ago