The first table below looks at the demand for the Support Analyst role in IT jobs advertised for the Exeter region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Exeter region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Support Analyst
Rank 26 28 23
Rank change year-on-year
+2 -5
Permanent jobs requiring a Support Analyst 8 2 15
As % of all permanent IT jobs located in Exeter 5.71% 1.69% 6.82%
As % of the Job Titles category 6.02% 1.72% 6.88%
Number of salaries quoted 6 2 15
Average salary £18,125 £19,500 £22,500
Average salary % change year-on-year
-7.05% -13.33%
UK excluding London average salary £27,500 £27,500 £28,000
% change year-on-year
- -1.78%
Job Titles Category
Exeter
Permanent IT job ads with a match in the
Job Titles category
133 116 218
As % of all permanent IT jobs located in Exeter 95.00% 98.31% 99.09%
Number of salaries quoted 125 111 187
Average salary £30,000 £35,000 £31,000
Average salary % change year-on-year
-14.28% +12.90%
90% offered a salary of more than £19,040 £24,000 £22,500
10% offered a salary of more than £42,500 £42,500 £40,900
UK excluding London average salary £40,000 £38,325 £38,000
% change year-on-year
+4.37% +0.85%
Support Analyst
Devon

Support Analyst
Jobs Demand Trend in Exeter

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Exeter region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Exeter

Support Analyst
Salary Trend in Exeter

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Exeter region.

Support Analyst Salary Trend in Exeter

Support Analyst
Top 30 Related IT Skills in Exeter

For the 6 months to 18 April 2014, IT jobs across the Exeter region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 5 (41.67%) Finance
1 5 (41.67%) ITIL
1 5 (41.67%) SLA
2 4 (33.33%) Microsoft
2 4 (33.33%) MS Excel
2 4 (33.33%) MS Office
2 4 (33.33%) Problem Management
3 3 (25.00%) Root Cause Analysis
3 3 (25.00%) VB6
3 3 (25.00%) Incident Management
3 3 (25.00%) PL/SQL
3 3 (25.00%) SQL
3 3 (25.00%) VB
3 3 (25.00%) Oracle
3 3 (25.00%) UNIX
3 3 (25.00%) Windows
3 3 (25.00%) Oracle Applications
3 3 (25.00%) ITIL Certification
3 3 (25.00%) Oracle Database
4 2 (16.67%) SAP BW
4 2 (16.67%) Windows Server 2003
4 2 (16.67%) Internet
4 2 (16.67%) Business Objects
4 2 (16.67%) SAP
4 2 (16.67%) BusinessObjects
4 2 (16.67%) Retail
4 2 (16.67%) Windows Server 2008
5 1 (8.33%) Exchange Server 2010
5 1 (8.33%) Continuous Improvement
5 1 (8.33%) Bomgar

Support Analyst
Top Related IT Skills in Exeter by Category

For the 6 months to 18 April 2014, IT jobs across the Exeter region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (8.33%) Exchange Server 2010
1 1 (8.33%) Exchange Server 2003
1 1 (8.33%) MS Exchange
1 1 (8.33%) Blackberry Enterprise Server
Applications
1 4 (33.33%) MS Excel
1 4 (33.33%) MS Office
Business Applications
1 3 (25.00%) Oracle Applications
Communications & Networking
1 2 (16.67%) Internet
2 1 (8.33%) TCP/IP
Database & Business Intelligence
1 3 (25.00%) Oracle Database
2 2 (16.67%) SAP BW
2 2 (16.67%) BusinessObjects
General
1 5 (41.67%) Finance
2 2 (16.67%) Retail
Miscellaneous
1 1 (8.33%) Mathematics
1 1 (8.33%) Blackberry
Operating Systems
1 3 (25.00%) UNIX
1 3 (25.00%) Windows
2 2 (16.67%) Windows Server 2003
2 2 (16.67%) Windows Server 2008
3 1 (8.33%) Windows 2000 Server
3 1 (8.33%) Mac OS
Processes & Methodologies
1 5 (41.67%) ITIL
2 4 (33.33%) Problem Management
3 3 (25.00%) Root Cause Analysis
3 3 (25.00%) Incident Management
4 1 (8.33%) Continuous Improvement
4 1 (8.33%) Service Delivery
Programming Languages
1 3 (25.00%) VB6
1 3 (25.00%) PL/SQL
1 3 (25.00%) SQL
1 3 (25.00%) VB
Qualifications
1 3 (25.00%) ITIL Certification
2 1 (8.33%) MCP
Quality Assurance & Compliance
1 5 (41.67%) SLA
System Software
1 1 (8.33%) VMware Infrastructure
1 1 (8.33%) Active Directory
1 1 (8.33%) Terminal Server
1 1 (8.33%) Terminal Services
Vendors
1 4 (33.33%) Microsoft
2 3 (25.00%) Oracle
3 2 (16.67%) Business Objects
3 2 (16.67%) SAP
4 1 (8.33%) Bomgar
4 1 (8.33%) Cisco
4 1 (8.33%) VMware