The first table below looks at the demand for the Support Analyst role in IT jobs advertised for the Exeter region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 29 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Exeter region.

Location
3 months to
29 Jul 2014
Same period 2013 Same period 2012
Support Analyst
Rank 28 25 19
Rank change year-on-year
-3 -6
Permanent jobs requiring a Support Analyst 6 3 15
As % of all permanent IT jobs located in Exeter 3.61% 2.54% 10.42%
As % of the Job Titles category 3.80% 3.19% 10.42%
Number of salaries quoted 6 3 15
Average salary £18,250 £19,500 £20,500
Average salary % change year-on-year
-6.41% -4.87%
UK excluding London average salary £27,250 £27,500 £30,000
% change year-on-year
-0.90% -8.33%
Job Titles Category
Exeter
Permanent IT job ads with a match in the
Job Titles category
158 94 144
As % of all permanent IT jobs located in Exeter 95.18% 79.66% 100.00%
Number of salaries quoted 143 78 136
Average salary £35,000 £34,000 £31,500
Average salary % change year-on-year
+2.94% +7.93%
90% offered a salary of more than £21,500 £25,000 £20,500
10% offered a salary of more than £45,000 £47,500 £37,500
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
Support Analyst
Devon

Support Analyst
Jobs Demand Trend in Exeter

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Exeter region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Exeter

Support Analyst
Salary Trend in Exeter

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Exeter region.

Support Analyst Salary Trend in Exeter

Support Analyst
Salary Histogram in Exeter

This chart provides a salary histogram for IT jobs citing Support Analyst across the Exeter region over the 3 months to 29 July 2014.

Support Analyst Salary Histogram in Exeter

Support Analyst
Top 30 Related IT Skills in Exeter

For the 6 months to 29 July 2014, IT jobs across the Exeter region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 6 (54.55%) SLA
1 6 (54.55%) Microsoft
2 5 (45.45%) Windows
3 4 (36.36%) MS Excel
3 4 (36.36%) MS Office
3 4 (36.36%) ITIL
4 3 (27.27%) Incident Management
4 3 (27.27%) Contact Management
5 2 (18.18%) Windows Server 2008
5 2 (18.18%) Service Delivery
5 2 (18.18%) Cisco
5 2 (18.18%) MS Exchange
5 2 (18.18%) Active Directory
5 2 (18.18%) Windows Server 2003
6 1 (9.09%) Internet
6 1 (9.09%) Nagios
6 1 (9.09%) Blackberry
6 1 (9.09%) Blackberry Enterprise Server
6 1 (9.09%) Microsoft Certification
6 1 (9.09%) SAN
6 1 (9.09%) CommVault
6 1 (9.09%) Terminal Server
6 1 (9.09%) Terminal Services
6 1 (9.09%) TCP/IP
6 1 (9.09%) MCP
6 1 (9.09%) Change Management
6 1 (9.09%) Process Management
6 1 (9.09%) Exchange Server 2003
6 1 (9.09%) WSUS
6 1 (9.09%) Mathematics

Support Analyst
Top Related IT Skills in Exeter by Category

For the 6 months to 29 July 2014, IT jobs across the Exeter region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (18.18%) MS Exchange
2 1 (9.09%) Blackberry Enterprise Server
2 1 (9.09%) Exchange Server 2003
2 1 (9.09%) Exchange Server 2010
Applications
1 4 (36.36%) MS Office
1 4 (36.36%) MS Excel
Communications & Networking
1 1 (9.09%) TCP/IP
1 1 (9.09%) SAN
1 1 (9.09%) Internet
Database & Business Intelligence
1 1 (9.09%) SQL Server
Miscellaneous
1 1 (9.09%) Blackberry
1 1 (9.09%) Mathematics
Operating Systems
1 5 (45.45%) Windows
2 2 (18.18%) Windows Server 2003
2 2 (18.18%) Windows Server 2008
3 1 (9.09%) Windows 2000 Server
3 1 (9.09%) Mac OS
3 1 (9.09%) Windows 7
Processes & Methodologies
1 4 (36.36%) ITIL
2 3 (27.27%) Contact Management
2 3 (27.27%) Incident Management
3 2 (18.18%) Service Delivery
4 1 (9.09%) Change Management
4 1 (9.09%) Process Management
4 1 (9.09%) Problem Management
4 1 (9.09%) Continuous Improvement
Qualifications
1 1 (9.09%) MCP
1 1 (9.09%) Microsoft Certification
1 1 (9.09%) SC Cleared
1 1 (9.09%) Security Cleared
Quality Assurance & Compliance
1 6 (54.55%) SLA
System Software
1 2 (18.18%) Active Directory
2 1 (9.09%) Terminal Server
2 1 (9.09%) Terminal Services
2 1 (9.09%) VMware Infrastructure
Systems Management
1 1 (9.09%) Nagios
1 1 (9.09%) Backup Exec
1 1 (9.09%) WSUS
1 1 (9.09%) SCCM
1 1 (9.09%) SCOM
Vendors
1 6 (54.55%) Microsoft
2 2 (18.18%) Cisco
3 1 (9.09%) CommVault
3 1 (9.09%) VMware
3 1 (9.09%) Bomgar
Exeter
Capita - ITIN
Salary: £18000.00 - £18500.00 per annum
Posted: 13 days ago