The first table below looks at the demand for ITIL skills in IT jobs advertised for the Exeter region. Included is a guide to the average salaries offered in IT jobs that have cited ITIL over the 3 months to 24 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Exeter region.

Location
3 months to
24 May 2013
Same period 2012 Same period 2011
Information Technology Infrastructure Library (ITIL)
Rank 23 31 18
Rank change year-on-year
+8 -13
Permanent jobs citing ITIL 7 8 9
As % of all permanent IT jobs located in Exeter 6.087% 3.704% 6.767%
As % of the Processes & Methodologies category 8.861% 4.819% 9.184%
Number of salaries quoted 7 8 2
Average salary £23,450 £29,625 £22,500
Average salary % change year-on-year
-20.84% +31.66%
UK excluding London average salary £40,000 £40,000 £40,000
All Processes & Methodologies
Exeter
Permanent IT job ads with a match in the
Processes & Methodologies category
79 166 98
As % of all permanent IT jobs located in Exeter 68.70% 76.85% 73.68%
Number of salaries quoted 67 128 74
Average salary £35,000 £37,500 £27,500
Average salary % change year-on-year
-6.66% +36.36%
90% offered a salary of more than £23,450 £26,500 £22,500
10% offered a salary of more than £42,725 £32,500 £55,000
UK excluding London average salary £40,000 £41,000 £40,000
% change year-on-year
-2.43% +2.50%
ITIL
Devon

ITIL
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing ITIL across the Exeter region as a proportion of the total demand within the Processes & Methodologies category.

Exeter ITIL Jobs Demand Trend

ITIL
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL across the Exeter region.

Exeter ITIL Salary Trend

ITIL
Salary Histogram

This chart provides a salary histogram for IT jobs citing ITIL across the Exeter region over the 3 months to 24 May 2013.

Exeter ITIL Salary Histogram

ITIL
Top 30 Related IT Skills

For the 6 months to 24 May 2013, IT jobs across the Exeter region citing ITIL also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITIL.

1 10 (66.67%) SLA
2 9 (60.00%) Microsoft
3 8 (53.33%) Windows
3 8 (53.33%) Service Delivery
4 7 (46.67%) WSUS
4 7 (46.67%) SCCM
4 7 (46.67%) SCOM
5 6 (40.00%) MS Excel
5 6 (40.00%) Windows Server 2003
6 5 (33.33%) CommVault
6 5 (33.33%) Nagios
6 5 (33.33%) ITIL Certification
6 5 (33.33%) Windows Server 2008
6 5 (33.33%) Windows 2000 Server
6 5 (33.33%) Problem Management
6 5 (33.33%) Backup Exec
6 5 (33.33%) Bomgar
7 4 (26.67%) VMware Infrastructure
7 4 (26.67%) VMware
7 4 (26.67%) Change Management
8 3 (20.00%) Citrix
8 3 (20.00%) CCA
8 3 (20.00%) Citrix Certification
8 3 (20.00%) Microsoft Certification
8 3 (20.00%) Configuration Management
8 3 (20.00%) MCSE
8 3 (20.00%) MCP
9 2 (13.33%) UNIX
9 2 (13.33%) Active Directory
9 2 (13.33%) HP

ITIL
Top Related IT Skills by Category

For the 6 months to 24 May 2013, IT jobs across the Exeter region citing ITIL also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITIL. Up to 20 skills are shown per category.

Application Platforms
1 2 (13.33%) SharePoint
1 2 (13.33%) MS Exchange
1 2 (13.33%) Blackberry Enterprise Server
Applications
1 6 (40.00%) MS Excel
2 2 (13.33%) MS Visio
3 1 (6.667%) MS Office
Communications & Networking
1 2 (13.33%) LAN
1 2 (13.33%) DHCP
1 2 (13.33%) TCP/IP
1 2 (13.33%) DNS
1 2 (13.33%) Internet
2 1 (6.667%) SAN
General
1 1 (6.667%) Local Government
1 1 (6.667%) Telecoms
Job Titles
1 5 (33.33%) Analyst
1 5 (33.33%) Support Engineer
2 4 (26.67%) Change Analyst
3 3 (20.00%) Operations Engineer
4 2 (13.33%) Windows Support Engineer
4 2 (13.33%) Systems Engineer
4 2 (13.33%) Systems Support
4 2 (13.33%) Systems Support Engineer
5 1 (6.667%) Network Administrator
5 1 (6.667%) IT Support Engineer
5 1 (6.667%) Service Analyst
5 1 (6.667%) Administrator
5 1 (6.667%) Operations Manager
5 1 (6.667%) IT Operations Manager
5 1 (6.667%) Customer Analyst
5 1 (6.667%) IT Support
Miscellaneous
1 2 (13.33%) Blackberry
1 2 (13.33%) Firmware
1 2 (13.33%) Clustering
Operating Systems
1 8 (53.33%) Windows
2 6 (40.00%) Windows Server 2003
3 5 (33.33%) Windows Server 2008
3 5 (33.33%) Windows 2000 Server
4 2 (13.33%) UNIX
Processes & Methodologies
1 8 (53.33%) Service Delivery
2 5 (33.33%) Problem Management
3 4 (26.67%) Change Management
4 3 (20.00%) Configuration Management
5 2 (13.33%) Network Load Balancing
6 1 (6.667%) Incident Management
6 1 (6.667%) GAP Analysis
6 1 (6.667%) Release Management
Qualifications
1 5 (33.33%) ITIL Certification
2 3 (20.00%) CCA
2 3 (20.00%) Citrix Certification
2 3 (20.00%) Microsoft Certification
2 3 (20.00%) MCSE
2 3 (20.00%) MCP
3 1 (6.667%) SC Cleared
3 1 (6.667%) Security Cleared
Quality Assurance & Compliance
1 10 (66.67%) SLA
2 2 (13.33%) QA
System Software
1 4 (26.67%) VMware Infrastructure
2 2 (13.33%) Active Directory
2 2 (13.33%) Terminal Server
2 2 (13.33%) ISA Server
2 2 (13.33%) Hyper-V
2 2 (13.33%) XenApp
2 2 (13.33%) XenServer
2 2 (13.33%) XenDesktop
Systems Management
1 7 (46.67%) WSUS
1 7 (46.67%) SCCM
1 7 (46.67%) SCOM
2 5 (33.33%) Nagios
2 5 (33.33%) Backup Exec
Vendors
1 9 (60.00%) Microsoft
2 5 (33.33%) CommVault
2 5 (33.33%) Bomgar
3 4 (26.67%) VMware
4 3 (20.00%) Citrix
5 2 (13.33%) HP
5 2 (13.33%) Dell
6 1 (6.667%) Cisco
Exeter, Devon
Assess business impact of IT Incidents and accurately assign SLA and follow escalation procedures as directed... To work under the direction of the CSC Manager and CSC Team...
Capita Resourcing - Jobs at Capita
Salary: £18499.00 - £18500.00 per annum
Posted: 22 May 2013
Exeter, South West
Assess business impact of IT Incidents and accurately assign SLA and follow escalation procedures as directed... To work under the direction of the CSC Manager and CSC Team...
Capita Resourcing
Salary: £18499.00 - £18500.00 per annum
Posted: 23 May 2013