The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Fareham region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 12 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
12 Feb 2016
Same period 2015 Same period 2014
Second Line Support
Rank 37 43 44
Rank change year-on-year
+6 +1
Permanent jobs requiring a 2nd Line Support 12 9 4
As % of all permanent IT jobs located in Fareham 5.31% 3.32% 1.72%
As % of the Job Titles category 5.43% 3.35% 1.79%
Number of salaries quoted 11 6 1
Average salary £25,500 £16,875 £23,000
Average salary % change year-on-year
+51.11% -26.63%
UK excluding London average salary £25,500 £25,000 £24,125
% change year-on-year
+2.00% +3.62%
2nd Line Support
Hampshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Fareham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Fareham
Permanent IT job ads with a match in the
Job Titles category
221 269 224
As % of all permanent IT jobs located in Fareham 97.79% 99.26% 96.55%
Number of salaries quoted 193 236 176
Average salary £37,500 £33,000 £35,000
Average salary % change year-on-year
+13.63% -5.71%
90% offered a salary of more than £22,500 £22,000 £23,000
10% offered a salary of more than £52,500 £50,000 £47,500
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

2nd Line Support
Jobs Demand Trend in Fareham

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Fareham region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Fareham

2nd Line Support
Salary Trend in Fareham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Fareham region.

2nd Line Support Salary Trend in Fareham

2nd Line Support
Top 30 Related IT Skills in Fareham

For the 6 months to 12 February 2016, IT jobs across the Fareham region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 15 (93.75%) Microsoft
2 14 (87.50%) Active Directory
2 14 (87.50%) SLA
2 14 (87.50%) Windows
3 13 (81.25%) MS Excel
3 13 (81.25%) MS Exchange
4 12 (75.00%) VMware
5 11 (68.75%) ITIL
5 11 (68.75%) Citrix
5 11 (68.75%) Microsoft Certification
6 9 (56.25%) MCSA
6 9 (56.25%) Cisco
6 9 (56.25%) ITIL Foundation Certificate
6 9 (56.25%) Ticket Management
7 8 (50.00%) VMware Certified Professional (VCP)
7 8 (50.00%) MCTS
7 8 (50.00%) HP
7 8 (50.00%) EMC
7 8 (50.00%) CCNA
7 8 (50.00%) CCA
7 8 (50.00%) Citrix Certification
7 8 (50.00%) Cisco Certification
7 8 (50.00%) NetApp
8 6 (37.50%) VMware Infrastructure
9 5 (31.25%) MS Office
10 3 (18.75%) ERP
10 3 (18.75%) User Experience
10 3 (18.75%) SaaS
10 3 (18.75%) Telecoms
10 3 (18.75%) Manufacturing

2nd Line Support
Top Related IT Skills in Fareham by Category

For the 6 months to 12 February 2016, IT jobs across the Fareham region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 13 (81.25%) MS Exchange
2 1 (6.25%) Blackberry Enterprise Server
Applications
1 13 (81.25%) MS Excel
2 5 (31.25%) MS Office
3 1 (6.25%) MS PowerPoint
Cloud Services
1 3 (18.75%) SaaS
Communications & Networking
1 2 (12.50%) TCP/IP
1 2 (12.50%) Wi-Fi
2 1 (6.25%) VoIP
2 1 (6.25%) Wireless
Database & Business Intelligence
1 1 (6.25%) SQL Server
General
1 3 (18.75%) Manufacturing
1 3 (18.75%) Telecoms
2 1 (6.25%) Advertising
Miscellaneous
1 3 (18.75%) User Experience
2 2 (12.50%) Driving Licence
3 1 (6.25%) Blackberry
3 1 (6.25%) Handset
Operating Systems
1 14 (87.50%) Windows
2 3 (18.75%) Windows Server
3 2 (12.50%) Apple iOS
4 1 (6.25%) Windows 7
4 1 (6.25%) Windows Server 2003
4 1 (6.25%) Windows Server 2008
4 1 (6.25%) Windows Server 2012
Processes & Methodologies
1 11 (68.75%) ITIL
2 9 (56.25%) Ticket Management
3 3 (18.75%) ERP
4 2 (12.50%) Change Management
4 2 (12.50%) Configuration Management
5 1 (6.25%) Service Management
Qualifications
1 11 (68.75%) Microsoft Certification
2 9 (56.25%) ITIL Foundation Certificate
2 9 (56.25%) MCSA
3 8 (50.00%) CCA
3 8 (50.00%) CCNA
3 8 (50.00%) Cisco Certification
3 8 (50.00%) Citrix Certification
3 8 (50.00%) MCTS
3 8 (50.00%) VMware Certified Professional (VCP)
4 2 (12.50%) MCP
5 1 (6.25%) ITIL Certification
5 1 (6.25%) SC Cleared
5 1 (6.25%) Security Cleared
Quality Assurance & Compliance
1 14 (87.50%) SLA
System Software
1 14 (87.50%) Active Directory
2 6 (37.50%) VMware Infrastructure
3 2 (12.50%) Hyper-V
4 1 (6.25%) VMware ESX
Systems Management
1 1 (6.25%) Backup Exec
Vendors
1 15 (93.75%) Microsoft
2 12 (75.00%) VMware
3 11 (68.75%) Citrix
4 9 (56.25%) Cisco
5 8 (50.00%) EMC
5 8 (50.00%) HP
5 8 (50.00%) NetApp
6 1 (6.25%) Symantec