The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Fareham region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 31 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Mar 2015
Same period 2014 Same period 2013
Second Line Support
Rank 35 50 31
Rank change year-on-year
+15 -19
Permanent jobs requiring a 2nd Line Support 9 5 8
As % of all permanent IT jobs located in Fareham 3.50% 1.67% 4.15%
As % of the Job Titles category 3.90% 1.79% 4.21%
Number of salaries quoted 7 1 7
Average salary £21,500 £23,000 £35,000
Average salary % change year-on-year
-6.52% -34.28%
UK excluding London average salary £25,000 £24,000 £24,500
% change year-on-year
+4.16% -2.04%
2nd Line Support
Hampshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Fareham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Fareham
Permanent IT job ads with a match in the
Job Titles category
231 280 190
As % of all permanent IT jobs located in Fareham 89.88% 93.33% 98.45%
Number of salaries quoted 201 206 177
Average salary £35,000 £35,000 £38,000
Average salary % change year-on-year
- -7.89%
90% offered a salary of more than £21,500 £22,500 £23,000
10% offered a salary of more than £50,000 £45,000 £45,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

2nd Line Support
Jobs Demand Trend in Fareham

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Fareham region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Fareham

2nd Line Support
Salary Trend in Fareham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Fareham region.

2nd Line Support Salary Trend in Fareham

2nd Line Support
Top 30 Related IT Skills in Fareham

For the 6 months to 31 March 2015, IT jobs across the Fareham region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 14 (100.00%) Microsoft
2 13 (92.86%) MS Office
2 13 (92.86%) Windows
3 12 (85.71%) ITIL
4 10 (71.43%) VMware
5 8 (57.14%) Windows Server 2008
5 8 (57.14%) Microsoft Certification
5 8 (57.14%) Windows Server 2003
6 7 (50.00%) MCSA
7 6 (42.86%) Windows 7
7 6 (42.86%) vSphere
7 6 (42.86%) VMware Infrastructure
7 6 (42.86%) SLA
8 5 (35.71%) Citrix
8 5 (35.71%) SAN
8 5 (35.71%) Thin Client
8 5 (35.71%) Fat Client
9 4 (28.57%) Workflow
9 4 (28.57%) MS Exchange
10 3 (21.43%) LAN
10 3 (21.43%) Cisco
10 3 (21.43%) Cisco Certification
10 3 (21.43%) CCNA
10 3 (21.43%) Telecoms
10 3 (21.43%) HP
10 3 (21.43%) Exchange Server 2003
10 3 (21.43%) Degree
10 3 (21.43%) Exchange Server 2007
10 3 (21.43%) ProCurve
10 3 (21.43%) Exchange Server 2010

2nd Line Support
Top Related IT Skills in Fareham by Category

For the 6 months to 31 March 2015, IT jobs across the Fareham region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (28.57%) MS Exchange
2 3 (21.43%) Exchange Server 2003
2 3 (21.43%) Exchange Server 2007
2 3 (21.43%) Exchange Server 2010
Applications
1 13 (92.86%) MS Office
2 1 (7.14%) MS Excel
2 1 (7.14%) MS Visio
2 1 (7.14%) MS PowerPoint
Communications & Networking
1 5 (35.71%) SAN
2 3 (21.43%) LAN
Database & Business Intelligence
1 1 (7.14%) SQL Server
General
1 3 (21.43%) Telecoms
2 1 (7.14%) Manufacturing
Miscellaneous
1 5 (35.71%) Thin Client
1 5 (35.71%) Fat Client
2 1 (7.14%) Replication
Operating Systems
1 13 (92.86%) Windows
2 8 (57.14%) Windows Server 2003
2 8 (57.14%) Windows Server 2008
3 6 (42.86%) Windows 7
4 3 (21.43%) Windows 2000 Server
5 1 (7.14%) Windows XP
Processes & Methodologies
1 12 (85.71%) ITIL
2 4 (28.57%) Workflow
3 1 (7.14%) Service Desk Management
3 1 (7.14%) Configuration Management
3 1 (7.14%) Change Management
Programming Languages
1 2 (14.29%) SQL
Qualifications
1 8 (57.14%) Microsoft Certification
2 7 (50.00%) MCSA
3 3 (21.43%) CCNA
3 3 (21.43%) Cisco Certification
3 3 (21.43%) Degree
3 3 (21.43%) ITIL Foundation Certificate
4 1 (7.14%) MCP
4 1 (7.14%) A+ Certification
4 1 (7.14%) MCITP
Quality Assurance & Compliance
1 6 (42.86%) SLA
System Software
1 6 (42.86%) VMware Infrastructure
1 6 (42.86%) vSphere
2 1 (7.14%) Active Directory
2 1 (7.14%) Hyper-V
Systems Management
1 1 (7.14%) SCCM
Vendors
1 14 (100.00%) Microsoft
2 10 (71.43%) VMware
3 5 (35.71%) Citrix
4 3 (21.43%) Cisco
4 3 (21.43%) HP
4 3 (21.43%) ProCurve