The first table below looks at the demand for the 2nd Line Support role in IT jobs advertised for the Hampshire region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 24 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Hampshire region.

Location
3 months to
24 Jul 2014
Same period 2013 Same period 2012
Second Line Support
Rank 143 136 148
Rank change year-on-year
-7 +12
Permanent jobs requiring a 2nd Line Support 48 51 36
As % of all permanent IT jobs located in Hampshire 1.21% 1.30% 0.91%
As % of the Job Titles category 1.28% 1.37% 0.95%
Number of salaries quoted 41 46 31
Average salary £25,000 £24,000 £30,000
Average salary % change year-on-year
+4.16% -20.00%
90% offered a salary of more than £20,150 £18,250 £22,500
10% offered a salary of more than £31,800 £34,375 £38,000
UK excluding London average salary £24,625 £24,500 £25,000
% change year-on-year
+0.51% -2.00%
Job Titles Category
Hampshire
Permanent IT job ads with a match in the
Job Titles category
3740 3734 3796
As % of all permanent IT jobs located in Hampshire 93.95% 94.84% 96.10%
Number of salaries quoted 3069 3203 3293
Average salary £40,000 £37,500 £40,000
Average salary % change year-on-year
+6.66% -6.25%
90% offered a salary of more than £24,500 £23,500 £25,000
10% offered a salary of more than £58,000 £55,000 £55,000
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
2nd Line Support
South East

2nd Line Support
Jobs Demand Trend in Hampshire

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Hampshire region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Hampshire

2nd Line Support
Salary Trend in Hampshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Hampshire region.

2nd Line Support Salary Trend in Hampshire

2nd Line Support
Salary Histogram in Hampshire

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the Hampshire region over the 3 months to 24 July 2014.

2nd Line Support Salary Histogram in Hampshire

2nd Line Support
Job Locations in Hampshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support within the Hampshire region over the 3 months to 24 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Southampton +17 18 £23,500 +9.30% 2
Farnborough +13 9 £28,750 +26.37%
Portsmouth -16 6 £26,000 +48.57%
Basingstoke -10 5 £26,750 -10.83% 1
Hook -6 4 - -
Winchester +7 2 £23,500 +16.04% 1
Fareham -15 2 £32,000 -
Alton - 1 £27,500 -
2nd Line Support
South East

2nd Line Support
Top 30 Related IT Skills in Hampshire

For the 6 months to 24 July 2014, IT jobs across the Hampshire region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 67 (87.01%) Windows
2 50 (64.94%) Active Directory
3 43 (55.84%) Microsoft
4 36 (46.75%) MS Excel
4 36 (46.75%) Windows XP
5 34 (44.16%) MS Exchange
6 25 (32.47%) Firewall
7 23 (29.87%) VMware
8 22 (28.57%) Windows Server 2008
8 22 (28.57%) Exchange Server 2010
9 21 (27.27%) Windows Vista
10 19 (24.68%) SLA
10 19 (24.68%) Cisco
11 17 (22.08%) Citrix
11 17 (22.08%) Windows 7
12 16 (20.78%) VMware Infrastructure
12 16 (20.78%) Windows Server 2003
12 16 (20.78%) TCP/IP
12 16 (20.78%) ITIL
12 16 (20.78%) Windows 8
13 14 (18.18%) XenApp
14 12 (15.58%) SharePoint
14 12 (15.58%) HP
15 11 (14.29%) SQL
16 10 (12.99%) VPN
17 9 (11.69%) Windows 2000 Server
17 9 (11.69%) Exchange Server 2007
17 9 (11.69%) IPsec
17 9 (11.69%) CRM
17 9 (11.69%) MCSE

2nd Line Support
Top Related IT Skills in Hampshire by Category

For the 6 months to 24 July 2014, IT jobs across the Hampshire region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 34 (44.16%) MS Exchange
2 22 (28.57%) Exchange Server 2010
3 12 (15.58%) SharePoint
4 9 (11.69%) Exchange Server 2007
4 9 (11.69%) Exchange Server 2013
5 4 (5.19%) WebSphere
5 4 (5.19%) K2 blackpearl
6 3 (3.90%) Exchange Server 2003
7 1 (1.30%) Lync
7 1 (1.30%) SharePoint 2013
7 1 (1.30%) IIS
Applications
1 36 (46.75%) MS Excel
2 5 (6.49%) MS Office
3 4 (5.19%) MS PowerPoint
Cloud Services
1 2 (2.60%) IaaS
1 2 (2.60%) SaaS
1 2 (2.60%) PaaS
Communications & Networking
1 25 (32.47%) Firewall
2 16 (20.78%) TCP/IP
3 10 (12.99%) VPN
4 9 (11.69%) IPsec
5 8 (10.39%) SAN
6 6 (7.79%) LAN
6 6 (7.79%) WAN
7 4 (5.19%) NAS
7 4 (5.19%) DHCP
7 4 (5.19%) DNS
8 3 (3.90%) SSL
8 3 (3.90%) Network Security
9 2 (2.60%) VLAN
10 1 (1.30%) VoIP
Database & Business Intelligence
1 4 (5.19%) SQL Server
1 4 (5.19%) Oracle Database
2 2 (2.60%) MySQL
2 2 (2.60%) SQL Server 2012
General
1 6 (7.79%) Telecoms
1 6 (7.79%) Finance
2 5 (6.49%) Retail
3 2 (2.60%) Italian Language
Miscellaneous
1 7 (9.09%) Clustering
2 4 (5.19%) Fat Client
2 4 (5.19%) Thin Client
3 3 (3.90%) PDA
4 1 (1.30%) PACS
4 1 (1.30%) Computer Science
Operating Systems
1 67 (87.01%) Windows
2 36 (46.75%) Windows XP
3 22 (28.57%) Windows Server 2008
4 21 (27.27%) Windows Vista
5 17 (22.08%) Windows 7
6 16 (20.78%) Windows Server 2003
6 16 (20.78%) Windows 8
7 9 (11.69%) Windows 2000 Server
8 8 (10.39%) Linux
9 7 (9.09%) Windows Server 2012
10 2 (2.60%) CentOS
10 2 (2.60%) Red Hat Enterprise Linux
11 1 (1.30%) UNIX
11 1 (1.30%) Mac OS X
Processes & Methodologies
1 16 (20.78%) ITIL
2 9 (11.69%) CRM
3 7 (9.09%) Service Management
4 5 (6.49%) Technical Architecture
5 4 (5.19%) Problem Management
5 4 (5.19%) Knowledge Management
5 4 (5.19%) Risk Management
5 4 (5.19%) Change Control
6 3 (3.90%) Load Balancing
7 2 (2.60%) Network Management
8 1 (1.30%) Software Deployment
8 1 (1.30%) Network Monitoring
8 1 (1.30%) Change Management
8 1 (1.30%) Incident Management
8 1 (1.30%) Software Testing
Programming Languages
1 11 (14.29%) SQL
2 5 (6.49%) PowerShell
3 4 (5.19%) VBScript
Qualifications
1 9 (11.69%) MCSE
1 9 (11.69%) Microsoft Certification
2 7 (9.09%) MCSA
2 7 (9.09%) Security Cleared
3 6 (7.79%) MCP
4 5 (6.49%) CCNA
4 5 (6.49%) A+ Certification
4 5 (6.49%) Cisco Certification
4 5 (6.49%) SC Cleared
4 5 (6.49%) DV Cleared
5 4 (5.19%) MCITP
6 3 (3.90%) ITIL Certification
7 2 (2.60%) MCDST
8 1 (1.30%) MCTS
8 1 (1.30%) Degree
Quality Assurance & Compliance
1 19 (24.68%) SLA
System Software
1 50 (64.94%) Active Directory
2 16 (20.78%) VMware Infrastructure
3 14 (18.18%) XenApp
4 9 (11.69%) XenDesktop
5 6 (7.79%) vSphere
6 5 (6.49%) Hyper-V
7 4 (5.19%) Microsoft App-V
8 1 (1.30%) vCloud
8 1 (1.30%) Terminal Server
Systems Management
1 7 (9.09%) Backup Exec
2 5 (6.49%) SCCM
3 4 (5.19%) NetBackup
3 4 (5.19%) Tivoli
3 4 (5.19%) MOM
3 4 (5.19%) Systems Management Server (SMS)
3 4 (5.19%) OpenView Configuration Management
3 4 (5.19%) OpenView
Vendors
1 43 (55.84%) Microsoft
2 23 (29.87%) VMware
3 19 (24.68%) Cisco
4 17 (22.08%) Citrix
5 12 (15.58%) HP
6 6 (7.79%) Symantec
7 5 (6.49%) Fujitsu
8 4 (5.19%) Meridio
8 4 (5.19%) Veritas
8 4 (5.19%) Oracle
8 4 (5.19%) IBM
8 4 (5.19%) Lumension
9 3 (3.90%) Remedy
10 2 (2.60%) Salesforce.com
10 2 (2.60%) Dell
11 1 (1.30%) ServiceNow
11 1 (1.30%) SAP
11 1 (1.30%) Apple
Winchester, Hampshire
Hot Rec
Salary: £22k - 26k per year
Posted: Yesterday
Basingstoke, Hampshire
Capita Resourcing - IT Resourcing
Salary: £30000 - £35000 per annum + Benefits
Posted: Yesterday
Southampton, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £24000 - £27000 per annum + benefits
Posted: 2 days ago
Hampshire
Venn Group - UK
Salary: 30000 Per Annum
Posted: 23 days ago