The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Hampshire region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 17 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
17 Apr 2015
Same period 2014 Same period 2013
Second Line Support
Rank 137 155 157
Rank change year-on-year
+18 +2
Permanent jobs requiring a 2nd Line Support 46 31 33
As % of all permanent IT jobs located in Hampshire 1.22% 0.75% 0.84%
As % of the Job Titles category 1.28% 0.80% 0.88%
Number of salaries quoted 43 27 33
Average salary £25,000 £24,750 £25,000
Average salary % change year-on-year
+1.01% -1.00%
90% offered a salary of more than £21,500 £22,400 £19,600
10% offered a salary of more than £30,000 £33,500 £34,200
UK excluding London average salary £25,000 £24,000 £24,500
% change year-on-year
+4.16% -2.04%
2nd Line Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hampshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hampshire
Permanent IT job ads with a match in the
Job Titles category
3592 3896 3742
As % of all permanent IT jobs located in Hampshire 95.61% 94.45% 95.73%
Number of salaries quoted 3023 3325 3052
Average salary £40,000 £40,000 £40,000
90% offered a salary of more than £25,000 £24,500 £25,000
10% offered a salary of more than £57,500 £55,000 £57,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

2nd Line Support
Jobs Demand Trend in Hampshire

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Hampshire region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Hampshire

2nd Line Support
Salary Trend in Hampshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Hampshire region.

2nd Line Support Salary Trend in Hampshire

2nd Line Support
Salary Histogram in Hampshire

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the Hampshire region over the 3 months to 17 April 2015.

2nd Line Support Salary Histogram in Hampshire

2nd Line Support
Job Locations in Hampshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support within the Hampshire region over the 3 months to 17 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Southampton -6 10 £24,750 -4.80% 3
Basingstoke +26 9 £29,000 -1.69%
Farnborough +1 8 £25,000 -2.91% 1
Fareham +8 5 £24,500 -
Portsmouth - 4 £23,250 -
Petersfield - 2 £25,000 -
Winchester -16 1 £21,500 -6.52% 1
Ringwood - 1 £28,000 -
Havant - 1 - -
Eastleigh - 1 £29,000 -
2nd Line Support
South East

2nd Line Support
Top 30 Related IT Skills in Hampshire

For the 6 months to 17 April 2015, IT jobs across the Hampshire region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 86 (91.49%) Windows
2 74 (78.72%) Microsoft
3 48 (51.06%) Active Directory
4 38 (40.43%) Windows XP
5 37 (39.36%) MS Exchange
5 37 (39.36%) MS Office
6 34 (36.17%) Windows 7
6 34 (36.17%) Windows Server 2012
7 33 (35.11%) Windows 8
8 31 (32.98%) Windows Server 2008
8 31 (32.98%) ITIL
9 25 (26.60%) MS Excel
9 25 (26.60%) VMware
10 23 (24.47%) Microsoft Certification
11 21 (22.34%) Citrix
12 18 (19.15%) VMware Infrastructure
13 17 (18.09%) SLA
14 16 (17.02%) Cisco
15 15 (15.96%) Windows Server 2003
15 15 (15.96%) Exchange Server 2003
15 15 (15.96%) Windows 2000 Server
16 14 (14.89%) CRM
17 13 (13.83%) MCSA
17 13 (13.83%) SAN
17 13 (13.83%) Exchange Server 2010
17 13 (13.83%) Hyper-V
18 12 (12.77%) Windows Vista
19 11 (11.70%) vSphere
20 10 (10.64%) PowerShell
20 10 (10.64%) Exchange Server 2007

2nd Line Support
Top Related IT Skills in Hampshire by Category

For the 6 months to 17 April 2015, IT jobs across the Hampshire region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 37 (39.36%) MS Exchange
2 15 (15.96%) Exchange Server 2003
3 13 (13.83%) Exchange Server 2010
4 10 (10.64%) Exchange Server 2007
5 4 (4.26%) Exchange Server 2013
6 3 (3.19%) Lync
7 2 (2.13%) SharePoint
7 2 (2.13%) WebSphere
8 1 (1.06%) IIS
8 1 (1.06%) SharePoint Server
Applications
1 37 (39.36%) MS Office
2 25 (26.60%) MS Excel
3 1 (1.06%) MS Visio
3 1 (1.06%) MS PowerPoint
Business Applications
1 2 (2.13%) BASE24
2 1 (1.06%) Sage 200
Cloud Services
1 5 (5.32%) Office 365
Communications & Networking
1 13 (13.83%) SAN
2 8 (8.51%) Firewall
2 8 (8.51%) TCP/IP
2 8 (8.51%) VPN
3 7 (7.45%) LAN
4 6 (6.38%) DNS
4 6 (6.38%) SSL
5 5 (5.32%) IPsec
5 5 (5.32%) Internet
6 4 (4.26%) DHCP
6 4 (4.26%) NAS
7 3 (3.19%) Ethernet
8 2 (2.13%) SMTP
8 2 (2.13%) IPv4
8 2 (2.13%) VoIP
8 2 (2.13%) WAN
9 1 (1.06%) POP3
9 1 (1.06%) MPLS
9 1 (1.06%) OSPF
9 1 (1.06%) BGP
Database & Business Intelligence
1 10 (10.64%) SQL Server
2 1 (1.06%) Crystal Reports
2 1 (1.06%) QlikView
2 1 (1.06%) SQL Server 2008
2 1 (1.06%) SQL Server 2012
2 1 (1.06%) Oracle Database
Development Applications
1 1 (1.06%) Team Foundation Server
General
1 3 (3.19%) Telecoms
1 3 (3.19%) Manufacturing
2 2 (2.13%) Back Office
Libraries, Frameworks & Software Standards
1 10 (10.64%) HTML
2 2 (2.13%) CSS
2 2 (2.13%) WebSphere MQ
3 1 (1.06%) XML
3 1 (1.06%) RSS
3 1 (1.06%) .NET
3 1 (1.06%) COM
Miscellaneous
1 9 (9.57%) Thin Client
1 9 (9.57%) Fat Client
2 3 (3.19%) iSeries
2 3 (3.19%) Analytical Skills
2 3 (3.19%) EPoS
2 3 (3.19%) AS400
2 3 (3.19%) PDA
3 2 (2.13%) Clustering
3 2 (2.13%) Client/Server
3 2 (2.13%) Management Information System
4 1 (1.06%) Replication
4 1 (1.06%) Video Conferencing
Operating Systems
1 86 (91.49%) Windows
2 38 (40.43%) Windows XP
3 34 (36.17%) Windows 7
3 34 (36.17%) Windows Server 2012
4 33 (35.11%) Windows 8
5 31 (32.98%) Windows Server 2008
6 15 (15.96%) Windows 2000 Server
6 15 (15.96%) Windows Server 2003
7 12 (12.77%) Windows Vista
8 8 (8.51%) Linux
9 5 (5.32%) Windows Mobile
10 3 (3.19%) CentOS
10 3 (3.19%) Red Hat Enterprise Linux
10 3 (3.19%) Android
11 2 (2.13%) UNIX
12 1 (1.06%) Apple iOS
Processes & Methodologies
1 31 (32.98%) ITIL
2 14 (14.89%) CRM
3 8 (8.51%) Root Cause Analysis
4 6 (6.38%) Service Delivery
5 5 (5.32%) Incident Management
6 4 (4.26%) Change Management
6 4 (4.26%) Workflow
7 3 (3.19%) Software Deployment
7 3 (3.19%) Asset Management
8 2 (2.13%) Software Licensing
8 2 (2.13%) Line Management
8 2 (2.13%) Software Distribution
8 2 (2.13%) Problem Management
9 1 (1.06%) Time Management
9 1 (1.06%) Network Management
9 1 (1.06%) CAFM
9 1 (1.06%) Infrastructure Management
9 1 (1.06%) Service Desk Management
9 1 (1.06%) Migration
9 1 (1.06%) Configuration Management
Programming Languages
1 10 (10.64%) SQL
1 10 (10.64%) PowerShell
2 2 (2.13%) Perl
3 1 (1.06%) C#
Qualifications
1 23 (24.47%) Microsoft Certification
2 13 (13.83%) MCSA
3 10 (10.64%) MCP
4 8 (8.51%) MCTS
5 6 (6.38%) CCNA
5 6 (6.38%) Cisco Certification
5 6 (6.38%) Degree
5 6 (6.38%) MCSE
6 4 (4.26%) MCITP
7 3 (3.19%) ITIL Foundation Certificate
8 2 (2.13%) Security Cleared
9 1 (1.06%) SC Cleared
9 1 (1.06%) CCNP
9 1 (1.06%) A+ Certification
9 1 (1.06%) ITIL Certification
9 1 (1.06%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 17 (18.09%) SLA
2 2 (2.13%) ISO 8583
System Software
1 48 (51.06%) Active Directory
2 18 (19.15%) VMware Infrastructure
3 13 (13.83%) Hyper-V
4 11 (11.70%) vSphere
5 5 (5.32%) XenApp
6 4 (4.26%) vCloud
7 2 (2.13%) XenDesktop
7 2 (2.13%) Terminal Services
8 1 (1.06%) VMware ESX
8 1 (1.06%) Microsoft Virtual Server
8 1 (1.06%) VMware ESXi
Systems Management
1 4 (4.26%) Backup Exec
1 4 (4.26%) SCCM
2 2 (2.13%) Tivoli
2 2 (2.13%) Control-M
3 1 (1.06%) SCVMM
Vendors
1 74 (78.72%) Microsoft
2 25 (26.60%) VMware
3 21 (22.34%) Citrix
4 16 (17.02%) Cisco
5 9 (9.57%) HP
6 3 (3.19%) ProCurve
7 2 (2.13%) Ab Initio
7 2 (2.13%) Mitel
7 2 (2.13%) SonicWALL
7 2 (2.13%) Dell
7 2 (2.13%) NetApp
7 2 (2.13%) Sage
8 1 (1.06%) Remedy
8 1 (1.06%) Apple
8 1 (1.06%) Oracle
8 1 (1.06%) Polycom
8 1 (1.06%) Tandberg
8 1 (1.06%) Kaseya
Hampshire
Austin Fraser Limited
Salary: £30000 - £40000 per annum + Excellent Benefits
Posted: Yesterday
Southampton, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £25000 - £30000 per annum + Benefits
Posted: 2 days ago
Hampshire
Zorba Consulting Limited
Salary: From £30,000 to £40,000 per annum + bonus + benefits
Posted: 4 days ago
Winchester, Hampshire
Connectus
Salary: £18000 - £25000 per annum
Posted: 4 days ago
Farnborough, Hampshire
Austin Fraser
Salary: £30000 - £40000.00 per annum + Excellent Benefits
Posted: 5 days ago
Southampton, Hampshire
Experis Ltd
Salary: £20000.00 - £22000.00 per annum
Posted: 5 days ago