The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Hampshire region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
Second Line Support
Rank 142 144 149
Rank change year-on-year
+2 +5
Permanent jobs requiring a 2nd Line Support 50 51 46
As % of all permanent IT jobs located in Hampshire 1.39% 1.29% 1.16%
As % of the Job Titles category 1.46% 1.37% 1.23%
Number of salaries quoted 48 42 42
Average salary £23,750 £25,000 £24,000
Average salary % change year-on-year
-5.00% +4.16%
90% offered a salary of more than £19,000 £20,300 £17,650
10% offered a salary of more than £35,250 £32,000 £34,675
UK excluding London average salary £25,000 £24,500 £25,000
% change year-on-year
+2.04% -2.00%
2nd Line Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hampshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hampshire
Permanent IT job ads with a match in the
Job Titles category
3420 3723 3754
As % of all permanent IT jobs located in Hampshire 95.24% 94.21% 94.85%
Number of salaries quoted 2769 3053 3224
Average salary £40,750 £40,000 £37,500
Average salary % change year-on-year
+1.87% +6.66%
90% offered a salary of more than £24,000 £24,500 £23,500
10% offered a salary of more than £57,500 £55,000 £58,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

2nd Line Support
Jobs Demand Trend in Hampshire

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Hampshire region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Hampshire

2nd Line Support
Salary Trend in Hampshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Hampshire region.

2nd Line Support Salary Trend in Hampshire

2nd Line Support
Salary Histogram in Hampshire

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the Hampshire region over the 3 months to 31 July 2015.

2nd Line Support Salary Histogram in Hampshire

2nd Line Support
Job Locations in Hampshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support within the Hampshire region over the 3 months to 31 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Farnborough -13 23 £23,500 -18.26%
Basingstoke +21 8 £24,500 -16.94% 1
Southampton -5 8 £21,000 -10.63% 1
Portsmouth +18 2 £22,500 -13.46%
Eastleigh - 2 £22,500 -
Petersfield - 2 £26,000 -
Aldershot - 1 £24,000 -
Andover - 1 £32,000 -
2nd Line Support
South East

2nd Line Support
Top 30 Related IT Skills in Hampshire

For the 6 months to 31 July 2015, IT jobs across the Hampshire region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 77 (86.52%) Windows
2 66 (74.16%) Microsoft
3 49 (55.06%) Active Directory
4 45 (50.56%) MS Exchange
5 35 (39.33%) Windows Server 2008
6 29 (32.58%) MS Office
7 28 (31.46%) Windows Server 2012
8 27 (30.34%) Windows 8
9 24 (26.97%) Exchange Server 2010
10 23 (25.84%) VMware
11 21 (23.60%) TCP/IP
12 20 (22.47%) Windows XP
12 20 (22.47%) Windows 7
13 17 (19.10%) Citrix
13 17 (19.10%) SAN
14 16 (17.98%) HP
14 16 (17.98%) Windows Server 2003
14 16 (17.98%) VMware Infrastructure
15 15 (16.85%) MS Excel
15 15 (16.85%) DNS
15 15 (16.85%) SLA
15 15 (16.85%) ITIL
15 15 (16.85%) Exchange Server 2013
16 14 (15.73%) SQL
16 14 (15.73%) Microsoft Certification
17 13 (14.61%) Linux
17 13 (14.61%) Cisco
17 13 (14.61%) VPN
18 11 (12.36%) SSL
18 11 (12.36%) CRM

2nd Line Support
Top Related IT Skills in Hampshire by Category

For the 6 months to 31 July 2015, IT jobs across the Hampshire region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 45 (50.56%) MS Exchange
2 24 (26.97%) Exchange Server 2010
3 15 (16.85%) Exchange Server 2013
4 11 (12.36%) SharePoint
4 11 (12.36%) Exchange Server 2003
5 9 (10.11%) Exchange Server 2007
6 8 (8.99%) Lync
6 8 (8.99%) SharePoint Server
7 3 (3.37%) IIS
8 2 (2.25%) Blackberry Enterprise Server
Applications
1 29 (32.58%) MS Office
2 15 (16.85%) MS Excel
3 1 (1.12%) MS PowerPoint
Business Applications
1 3 (3.37%) Sage 200
Cloud Services
1 9 (10.11%) Office 365
Communications & Networking
1 21 (23.60%) TCP/IP
2 17 (19.10%) SAN
3 15 (16.85%) DNS
4 13 (14.61%) VPN
5 11 (12.36%) SSL
5 11 (12.36%) Firewall
6 10 (11.24%) IPsec
7 9 (10.11%) DHCP
8 8 (8.99%) VoIP
8 8 (8.99%) NAS
9 7 (7.87%) VLAN
10 5 (5.62%) WAN
11 3 (3.37%) LAN
11 3 (3.37%) Internet
12 2 (2.25%) Telnet
12 2 (2.25%) Cisco ASA
12 2 (2.25%) Spanning Tree
13 1 (1.12%) Wireless
13 1 (1.12%) MPLS
13 1 (1.12%) OSPF
Database & Business Intelligence
1 6 (6.74%) Crystal Reports
2 5 (5.62%) QlikView
3 4 (4.49%) SQL Server
4 2 (2.25%) SQL Server 2005
4 2 (2.25%) SQL Server 2012
4 2 (2.25%) Oracle Database
5 1 (1.12%) Relational Database
General
1 2 (2.25%) Finance
1 2 (2.25%) Manufacturing
1 2 (2.25%) Marketing
2 1 (1.12%) German Language
2 1 (1.12%) Aerospace
Libraries, Frameworks & Software Standards
1 7 (7.87%) HTML
2 2 (2.25%) .NET
3 1 (1.12%) COM
3 1 (1.12%) CSS
3 1 (1.12%) RSS
Miscellaneous
1 5 (5.62%) Analytical Skills
2 4 (4.49%) Thin Client
2 4 (4.49%) Fat Client
3 3 (3.37%) Blackberry
4 1 (1.12%) PDA
4 1 (1.12%) Video Conferencing
4 1 (1.12%) iPad
4 1 (1.12%) Data Centre
4 1 (1.12%) EPoS
Operating Systems
1 77 (86.52%) Windows
2 35 (39.33%) Windows Server 2008
3 28 (31.46%) Windows Server 2012
4 27 (30.34%) Windows 8
5 20 (22.47%) Windows 7
5 20 (22.47%) Windows XP
6 16 (17.98%) Windows Server 2003
7 13 (14.61%) Linux
8 10 (11.24%) Windows 2000 Server
9 8 (8.99%) Windows Vista
10 6 (6.74%) CentOS
10 6 (6.74%) Red Hat Enterprise Linux
11 2 (2.25%) Android
11 2 (2.25%) Apple iOS
Processes & Methodologies
1 15 (16.85%) ITIL
2 11 (12.36%) CRM
3 5 (5.62%) CAFM
4 3 (3.37%) Service Delivery
4 3 (3.37%) Root Cause Analysis
5 2 (2.25%) Software Distribution
5 2 (2.25%) Incident Management
5 2 (2.25%) Network Management
5 2 (2.25%) Change Management
5 2 (2.25%) Migration
5 2 (2.25%) Digital Marketing
5 2 (2.25%) Software Licensing
6 1 (1.12%) Time Management
6 1 (1.12%) Customer Engagement
6 1 (1.12%) Logistics
6 1 (1.12%) Configuration Management
6 1 (1.12%) Infrastructure Management
6 1 (1.12%) Mentoring
Programming Languages
1 14 (15.73%) SQL
2 5 (5.62%) PowerShell
3 2 (2.25%) VBScript
3 2 (2.25%) VB
Qualifications
1 14 (15.73%) Microsoft Certification
2 7 (7.87%) MCSA
3 6 (6.74%) CCNA
3 6 (6.74%) Cisco Certification
4 5 (5.62%) Degree
5 4 (4.49%) Security Cleared
5 4 (4.49%) MCP
5 4 (4.49%) MCSE
6 3 (3.37%) MCTS
6 3 (3.37%) ITIL Foundation Certificate
6 3 (3.37%) SC Cleared
7 2 (2.25%) MCDST
7 2 (2.25%) CCENT
7 2 (2.25%) MCITP
8 1 (1.12%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 15 (16.85%) SLA
System Software
1 49 (55.06%) Active Directory
2 16 (17.98%) VMware Infrastructure
3 11 (12.36%) Hyper-V
4 9 (10.11%) vSphere
5 8 (8.99%) vCloud
6 6 (6.74%) Terminal Services
7 5 (5.62%) XenApp
8 3 (3.37%) VMware ESXi
9 2 (2.25%) VMware ESX
10 1 (1.12%) Microsoft Virtual Server
Systems Management
1 4 (4.49%) SCCM
2 3 (3.37%) SCOM
Vendors
1 66 (74.16%) Microsoft
2 23 (25.84%) VMware
3 17 (19.10%) Citrix
4 16 (17.98%) HP
5 13 (14.61%) Cisco
6 3 (3.37%) ProCurve
7 2 (2.25%) SonicWALL
7 2 (2.25%) Dell
7 2 (2.25%) Oracle
7 2 (2.25%) Apple
7 2 (2.25%) Sage
7 2 (2.25%) Symantec
8 1 (1.12%) Remedy
8 1 (1.12%) Sybase
8 1 (1.12%) Polycom
8 1 (1.12%) Tandberg
8 1 (1.12%) Infoblox
8 1 (1.12%) Kaseya
8 1 (1.12%) Alcatel-Lucent
Basingstoke, Hampshire
Allied Worldwide
Salary: Benefits
Posted: 4 days ago
Hampshire
SSE
Salary: From £26,182 to £38,781 per annum
Posted: 9 days ago
Hampshire
SSE
Salary: From £32,927 to £43,486 per annum
Posted: 9 days ago