The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Hampshire region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Second Line Support
Rank 137 133 184
Rank change year-on-year
-4 +51
Permanent jobs requiring a 2nd Line Support 52 37 20
As % of all permanent IT jobs located in Hampshire 1.36% 1.14% 0.47%
As % of the Job Titles category 1.43% 1.18% 0.50%
Number of salaries quoted 48 30 18
Average salary £25,000 £25,500 £25,500
Average salary % change year-on-year
-1.96% -
90% offered a salary of more than £18,200 £21,000 £20,250
10% offered a salary of more than £30,000 £32,500 £28,000
UK excluding London average salary £25,000 £25,000 £24,500
% change year-on-year
- +2.04%
2nd Line Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hampshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hampshire
Permanent IT job ads with a match in the
Job Titles category
3641 3126 4038
As % of all permanent IT jobs located in Hampshire 95.29% 96.39% 94.50%
Number of salaries quoted 3135 2619 3505
Average salary £40,000 £40,000 £40,000
90% offered a salary of more than £25,000 £22,500 £25,000
10% offered a salary of more than £55,000 £55,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

2nd Line Support
Jobs Demand Trend in Hampshire

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Hampshire region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Hampshire

2nd Line Support
Salary Trend in Hampshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Hampshire region.

2nd Line Support Salary Trend in Hampshire

2nd Line Support
Salary Histogram in Hampshire

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the Hampshire region over the 3 months to 24 December 2014.

2nd Line Support Salary Histogram in Hampshire

2nd Line Support
Job Locations in Hampshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support within the Hampshire region over the 3 months to 24 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Southampton +11 18 £24,000 -5.88%
Farnborough +19 15 £27,500 -5.17% 3
Basingstoke +2 8 £28,250 -13.07%
Fareham -5 5 £16,750 -23.86%
Eastleigh - 2 £17,500 -
Aldershot - 1 £22,500 -
2nd Line Support
South East

2nd Line Support
Top 30 Related IT Skills in Hampshire

For the 6 months to 24 December 2014, IT jobs across the Hampshire region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 103 (93.64%) Windows
2 71 (64.55%) Microsoft
3 65 (59.09%) Active Directory
4 60 (54.55%) Windows XP
5 42 (38.18%) Windows 7
6 38 (34.55%) MS Office
7 36 (32.73%) MS Exchange
8 35 (31.82%) MS Excel
9 32 (29.09%) Windows Server 2012
10 31 (28.18%) Windows 8
11 29 (26.36%) Windows Server 2008
12 28 (25.45%) ITIL
13 22 (20.00%) VMware
14 21 (19.09%) SLA
14 21 (19.09%) Citrix
15 20 (18.18%) Exchange Server 2007
15 20 (18.18%) Exchange Server 2010
16 19 (17.27%) Windows Vista
17 18 (16.36%) Backup Exec
17 18 (16.36%) VMware Infrastructure
18 17 (15.45%) CRM
19 15 (13.64%) Windows Mobile
20 14 (12.73%) Firewall
20 14 (12.73%) Windows 2000 Server
20 14 (12.73%) vSphere
20 14 (12.73%) Software Deployment
21 13 (11.82%) VPN
21 13 (11.82%) Microsoft Certification
21 13 (11.82%) SAN
21 13 (11.82%) Windows Server 2003

2nd Line Support
Top Related IT Skills in Hampshire by Category

For the 6 months to 24 December 2014, IT jobs across the Hampshire region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 36 (32.73%) MS Exchange
2 20 (18.18%) Exchange Server 2007
2 20 (18.18%) Exchange Server 2010
3 7 (6.36%) Exchange Server 2003
4 6 (5.45%) Exchange Server 2013
5 2 (1.82%) WebSphere
5 2 (1.82%) Lync
6 1 (0.91%) IIS
Applications
1 38 (34.55%) MS Office
2 35 (31.82%) MS Excel
3 1 (0.91%) MS PowerPoint
Business Applications
1 2 (1.82%) BASE24
2 1 (0.91%) Sage 200
Cloud Services
1 8 (7.27%) SaaS
1 8 (7.27%) PaaS
1 8 (7.27%) IaaS
2 4 (3.64%) Office 365
Communications & Networking
1 14 (12.73%) Firewall
2 13 (11.82%) SAN
2 13 (11.82%) VPN
3 10 (9.09%) TCP/IP
3 10 (9.09%) IPsec
3 10 (9.09%) NAS
4 5 (4.55%) DNS
4 5 (4.55%) SSL
5 4 (3.64%) VoIP
6 3 (2.73%) WAN
6 3 (2.73%) DHCP
6 3 (2.73%) VLAN
7 2 (1.82%) LAN
7 2 (1.82%) Internet
8 1 (0.91%) DVB
8 1 (0.91%) Wireless
8 1 (0.91%) Ethernet
8 1 (0.91%) SNMP
8 1 (0.91%) WLAN
8 1 (0.91%) ADSL
Database & Business Intelligence
1 5 (4.55%) SQL Server
2 1 (0.91%) Informix
2 1 (0.91%) SQL Server 2005
2 1 (0.91%) SQL Server 2012
2 1 (0.91%) MySQL
General
1 3 (2.73%) Telecoms
2 2 (1.82%) Back Office
Libraries, Frameworks & Software Standards
1 3 (2.73%) HTML
2 2 (1.82%) WebSphere MQ
Miscellaneous
1 13 (11.82%) AS400
1 13 (11.82%) iSeries
2 5 (4.55%) PDA
2 5 (4.55%) Fat Client
2 5 (4.55%) Thin Client
3 2 (1.82%) Client/Server
3 2 (1.82%) Clustering
3 2 (1.82%) EPoS
3 2 (1.82%) Management Information System
3 2 (1.82%) Computer Science
3 2 (1.82%) Analytical Skills
4 1 (0.91%) IPTV
4 1 (0.91%) MPEG
4 1 (0.91%) DTV
Operating Systems
1 103 (93.64%) Windows
2 60 (54.55%) Windows XP
3 42 (38.18%) Windows 7
4 32 (29.09%) Windows Server 2012
5 31 (28.18%) Windows 8
6 29 (26.36%) Windows Server 2008
7 19 (17.27%) Windows Vista
8 15 (13.64%) Windows Mobile
9 14 (12.73%) Windows 2000 Server
10 13 (11.82%) Windows Server 2003
11 12 (10.91%) Linux
12 3 (2.73%) CentOS
12 3 (2.73%) Red Hat Enterprise Linux
13 2 (1.82%) Android
13 2 (1.82%) UNIX
14 1 (0.91%) Windows 2000
14 1 (0.91%) Windows NT
Processes & Methodologies
1 28 (25.45%) ITIL
2 17 (15.45%) CRM
3 14 (12.73%) Software Deployment
4 13 (11.82%) Root Cause Analysis
4 13 (11.82%) Asset Management
5 10 (9.09%) Change Management
6 8 (7.27%) Incident Management
7 5 (4.55%) Service Delivery
8 4 (3.64%) Service Management
9 3 (2.73%) Workflow
9 3 (2.73%) Technical Architecture
10 2 (1.82%) Problem Management
10 2 (1.82%) Software Distribution
10 2 (1.82%) Line Management
Programming Languages
1 7 (6.36%) SQL
2 3 (2.73%) PowerShell
3 2 (1.82%) Perl
Qualifications
1 13 (11.82%) Microsoft Certification
2 10 (9.09%) MCSA
3 9 (8.18%) Security Cleared
4 8 (7.27%) MCP
5 7 (6.36%) MCTS
5 7 (6.36%) MCITP
6 5 (4.55%) Degree
6 5 (4.55%) MCSE
7 4 (3.64%) A+ Certification
7 4 (3.64%) ITIL Certification
8 2 (1.82%) VMware Certified Professional (VCP)
9 1 (0.91%) CCNA
9 1 (0.91%) Cisco Certification
9 1 (0.91%) SC Cleared
Quality Assurance & Compliance
1 21 (19.09%) SLA
2 2 (1.82%) ISO 8583
System Software
1 65 (59.09%) Active Directory
2 18 (16.36%) VMware Infrastructure
3 14 (12.73%) vSphere
4 7 (6.36%) vCloud
4 7 (6.36%) Hyper-V
5 2 (1.82%) XenApp
5 2 (1.82%) Microsoft Virtual Server
6 1 (0.91%) Terminal Services
Systems Management
1 18 (16.36%) Backup Exec
2 13 (11.82%) SCCM
3 2 (1.82%) Tivoli
3 2 (1.82%) Control-M
Vendors
1 71 (64.55%) Microsoft
2 22 (20.00%) VMware
3 21 (19.09%) Citrix
4 12 (10.91%) Cisco
5 4 (3.64%) HP
6 3 (2.73%) Remedy
7 2 (1.82%) Ab Initio
7 2 (1.82%) Veeam
8 1 (0.91%) Juniper
8 1 (0.91%) Salesforce.com
8 1 (0.91%) Oracle
Farnborough, Hampshire
Coal IT Services
Salary: From £20,000 to £30,000 per annum depending on experience
Posted: 4 days ago
Farnborough
The People Network
Salary: £30000 per annum
Posted: 18 days ago
Farnborough
Recruitment Genius
Salary: £20000 - £25000 per annum
Posted: 23 days ago