The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Hampshire region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 6 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
6 Mar 2015
Same period 2014 Same period 2013
Second Line Support
Rank 142 151 154
Rank change year-on-year
+9 +3
Permanent jobs requiring a 2nd Line Support 48 32 35
As % of all permanent IT jobs located in Hampshire 1.31% 0.90% 0.88%
As % of the Job Titles category 1.38% 0.95% 0.92%
Number of salaries quoted 43 22 34
Average salary £25,000 £25,500 £25,000
Average salary % change year-on-year
-1.96% +2.00%
90% offered a salary of more than £21,700 £21,200 £22,500
10% offered a salary of more than £29,800 £34,750 £35,000
UK excluding London average salary £25,000 £24,000 £24,000
% change year-on-year
+4.16% -
2nd Line Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hampshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hampshire
Permanent IT job ads with a match in the
Job Titles category
3481 3365 3799
As % of all permanent IT jobs located in Hampshire 95.16% 94.63% 95.38%
Number of salaries quoted 3011 2812 3117
Average salary £40,000 £40,000 £38,946
Average salary % change year-on-year
- +2.70%
90% offered a salary of more than £25,000 £24,000 £24,500
10% offered a salary of more than £57,500 £54,200 £57,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

2nd Line Support
Jobs Demand Trend in Hampshire

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Hampshire region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Hampshire

2nd Line Support
Salary Trend in Hampshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Hampshire region.

2nd Line Support Salary Trend in Hampshire

2nd Line Support
Salary Histogram in Hampshire

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the Hampshire region over the 3 months to 6 March 2015.

2nd Line Support Salary Histogram in Hampshire

2nd Line Support
Job Locations in Hampshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support within the Hampshire region over the 3 months to 6 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Farnborough +13 13 £25,000 -37.50% 3
Southampton -11 12 £24,750 -2.94%
Basingstoke +14 8 £28,250 -
Fareham 0 7 £21,000 -8.69%
Petersfield - 2 £25,000 -
Aldershot - 2 £22,500 -
Ringwood - 1 £28,000 -
Eastleigh - 1 £29,000 - 1
2nd Line Support
South East

2nd Line Support
Top 30 Related IT Skills in Hampshire

For the 6 months to 6 March 2015, IT jobs across the Hampshire region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 98 (94.23%) Windows
2 76 (73.08%) Microsoft
3 58 (55.77%) Active Directory
4 53 (50.96%) Windows XP
5 41 (39.42%) Windows 7
6 37 (35.58%) MS Office
6 37 (35.58%) Windows Server 2012
7 36 (34.62%) Windows 8
8 34 (32.69%) MS Exchange
9 31 (29.81%) ITIL
9 31 (29.81%) MS Excel
10 29 (27.88%) Windows Server 2008
11 23 (22.12%) VMware
12 21 (20.19%) Citrix
13 20 (19.23%) CRM
14 19 (18.27%) VMware Infrastructure
14 19 (18.27%) Windows Vista
15 18 (17.31%) Windows 2000 Server
15 18 (17.31%) SLA
16 17 (16.35%) Microsoft Certification
17 15 (14.42%) Exchange Server 2003
18 14 (13.46%) SAN
18 14 (13.46%) Cisco
19 13 (12.50%) VPN
19 13 (12.50%) vSphere
20 12 (11.54%) Root Cause Analysis
20 12 (11.54%) Firewall
20 12 (11.54%) Exchange Server 2007
20 12 (11.54%) SQL
20 12 (11.54%) Windows Server 2003

2nd Line Support
Top Related IT Skills in Hampshire by Category

For the 6 months to 6 March 2015, IT jobs across the Hampshire region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 34 (32.69%) MS Exchange
2 15 (14.42%) Exchange Server 2003
3 12 (11.54%) Exchange Server 2007
4 11 (10.58%) Exchange Server 2010
5 3 (2.88%) Lync
6 2 (1.92%) WebSphere
6 2 (1.92%) Exchange Server 2013
7 1 (0.96%) IIS
Applications
1 37 (35.58%) MS Office
2 31 (29.81%) MS Excel
3 1 (0.96%) MS Visio
3 1 (0.96%) MS PowerPoint
Business Applications
1 2 (1.92%) BASE24
2 1 (0.96%) Sage 200
Cloud Services
1 6 (5.77%) SaaS
1 6 (5.77%) PaaS
1 6 (5.77%) IaaS
2 5 (4.81%) Office 365
Communications & Networking
1 14 (13.46%) SAN
2 13 (12.50%) VPN
3 12 (11.54%) Firewall
4 7 (6.73%) IPsec
4 7 (6.73%) LAN
4 7 (6.73%) TCP/IP
5 6 (5.77%) NAS
6 5 (4.81%) DNS
6 5 (4.81%) SSL
6 5 (4.81%) Internet
7 4 (3.85%) WAN
8 3 (2.88%) VoIP
8 3 (2.88%) VLAN
8 3 (2.88%) DHCP
8 3 (2.88%) Ethernet
9 2 (1.92%) IPv4
10 1 (0.96%) POP3
10 1 (0.96%) SMTP
10 1 (0.96%) IMAP
10 1 (0.96%) Network Security
Database & Business Intelligence
1 11 (10.58%) SQL Server
2 2 (1.92%) SQL Server 2012
3 1 (0.96%) SQL Server 2005
3 1 (0.96%) SQL Server 2008
Development Applications
1 1 (0.96%) Team Foundation Server
General
1 3 (2.88%) Telecoms
2 2 (1.92%) Back Office
3 1 (0.96%) Manufacturing
Libraries, Frameworks & Software Standards
1 10 (9.62%) HTML
2 2 (1.92%) CSS
2 2 (1.92%) WebSphere MQ
3 1 (0.96%) XML
3 1 (0.96%) RSS
3 1 (0.96%) .NET
Miscellaneous
1 9 (8.65%) AS400
1 9 (8.65%) iSeries
2 7 (6.73%) Fat Client
2 7 (6.73%) Thin Client
3 3 (2.88%) EPoS
3 3 (2.88%) PDA
3 3 (2.88%) Analytical Skills
4 2 (1.92%) Clustering
4 2 (1.92%) Client/Server
4 2 (1.92%) Management Information System
5 1 (0.96%) Replication
5 1 (0.96%) Video Conferencing
Operating Systems
1 98 (94.23%) Windows
2 53 (50.96%) Windows XP
3 41 (39.42%) Windows 7
4 37 (35.58%) Windows Server 2012
5 36 (34.62%) Windows 8
6 29 (27.88%) Windows Server 2008
7 19 (18.27%) Windows Vista
8 18 (17.31%) Windows 2000 Server
9 12 (11.54%) Windows Server 2003
10 11 (10.58%) Windows Mobile
11 10 (9.62%) Linux
12 3 (2.88%) Android
13 2 (1.92%) UNIX
14 1 (0.96%) CentOS
14 1 (0.96%) Red Hat Enterprise Linux
Processes & Methodologies
1 31 (29.81%) ITIL
2 20 (19.23%) CRM
3 12 (11.54%) Root Cause Analysis
4 9 (8.65%) Software Deployment
4 9 (8.65%) Asset Management
4 9 (8.65%) Incident Management
5 7 (6.73%) Change Management
6 6 (5.77%) Service Delivery
7 4 (3.85%) Workflow
8 2 (1.92%) Service Management
8 2 (1.92%) Problem Management
8 2 (1.92%) Line Management
8 2 (1.92%) Software Distribution
9 1 (0.96%) Infrastructure Management
9 1 (0.96%) Service Desk Management
9 1 (0.96%) Time Management
9 1 (0.96%) Network Management
Programming Languages
1 12 (11.54%) SQL
2 10 (9.62%) PowerShell
3 2 (1.92%) Perl
4 1 (0.96%) C#
Qualifications
1 17 (16.35%) Microsoft Certification
2 10 (9.62%) MCSA
3 8 (7.69%) MCP
4 7 (6.73%) MCTS
5 6 (5.77%) Security Cleared
6 5 (4.81%) Degree
6 5 (4.81%) MCSE
7 4 (3.85%) MCITP
8 3 (2.88%) CCNA
8 3 (2.88%) Cisco Certification
9 2 (1.92%) VCP4
10 1 (0.96%) ITIL Foundation Certificate
10 1 (0.96%) A+ Certification
10 1 (0.96%) ITIL Certification
10 1 (0.96%) CCNP
Quality Assurance & Compliance
1 18 (17.31%) SLA
2 2 (1.92%) ISO 8583
System Software
1 58 (55.77%) Active Directory
2 19 (18.27%) VMware Infrastructure
3 13 (12.50%) vSphere
4 10 (9.62%) Hyper-V
5 5 (4.81%) vCloud
6 3 (2.88%) XenApp
7 2 (1.92%) XenDesktop
7 2 (1.92%) Terminal Services
8 1 (0.96%) VMware ESX
8 1 (0.96%) Microsoft Virtual Server
8 1 (0.96%) VMware ESXi
Systems Management
1 10 (9.62%) Backup Exec
1 10 (9.62%) SCCM
2 2 (1.92%) Tivoli
2 2 (1.92%) Control-M
3 1 (0.96%) SCVMM
Vendors
1 76 (73.08%) Microsoft
2 23 (22.12%) VMware
3 21 (20.19%) Citrix
4 14 (13.46%) Cisco
5 3 (2.88%) HP
6 2 (1.92%) NetApp
6 2 (1.92%) Sage
6 2 (1.92%) Ab Initio
6 2 (1.92%) Mitel
7 1 (0.96%) Polycom
7 1 (0.96%) Tandberg
7 1 (0.96%) ProCurve
Portsmouth
Hays IT - Uk Posting account
Salary: £20000.00 - £25000.00 per annum + Benefits
Posted: 21 hours ago
Portsmouth, Hampshire
Connectus
Salary: £23000 - £25000 per annum
Posted: Yesterday
Farnborough
Spectrum IT
Salary: £18000 - £24000 per annum + Training
Posted: 3 days ago
Farnborough, Hampshire
Zorba Consulting Limited
Salary: From £30,000 to £40,000 per annum + bonus + benefits
Posted: 4 days ago
Farnborough
Claremont Consulting Limited
Salary: £24000 - £26000.00 per annum + Shift Allowance, Overtime
Posted: 4 days ago
Eastleigh
Hays IT - Uk Posting account
Salary: £29000.00 per annum
Posted: 22 days ago