The statistics below represent IT jobs advertised across the Hampshire region that had 2nd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 10 December 2016 with a comparison to same period over 2 years.

3 months to
10 Dec 2016
Same period 2015 Same period 2014
Second Line Support
Rank 140 117 143
Rank change year-on-year
-23 +26
Permanent jobs requiring a 2nd Line Support 35 66 57
As % of all permanent IT jobs located in Hampshire 1.09% 1.98% 1.48%
As % of the Job Titles category 1.13% 2.01% 1.52%
Number of salaries quoted 35 61 55
Median salary £24,000 £28,000 £25,500
Median salary % change year-on-year
-14.28% +9.80%
90% offered a salary of more than £21,500 £23,500 £18,500
10% offered a salary of more than £27,500 £36,500 £33,000
UK excluding London median salary £25,000 £25,000 £25,000
2nd Line Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hampshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hampshire
Permanent IT job ads with a match in the
Job Titles category
3103 3276 3759
As % of all permanent IT jobs located in Hampshire 96.85% 98.20% 97.56%
Number of salaries quoted 2616 2819 3222
Median salary £40,000 £42,500 £40,000
Median salary % change year-on-year
-5.88% +6.25%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £60,000 £55,000 £60,000
UK excluding London median salary £41,500 £41,000 £40,000
% change year-on-year
+1.21% +2.50%

2nd Line Support
Jobs Demand Trend in Hampshire

The demand trend of job ads across the Hampshire region that featured 2nd Line Support in the job title.

2nd Line Support Jobs Demand Trend in Hampshire

2nd Line Support
Salary Trend in Hampshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Hampshire region.

2nd Line Support Salary Trend in Hampshire

2nd Line Support
Salary Histogram in Hampshire

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the Hampshire region over the 3 months to 10 December 2016.

2nd Line Support Salary Histogram in Hampshire

2nd Line Support
Job Locations in Hampshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support within the Hampshire region over the 3 months to 10 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Farnborough -17 18 £25,000 +2.04% 2
Southampton - 6 £23,000 -
Basingstoke -12 5 £25,000 -13.79% 1
Alton - 2 £21,250 -
Portsmouth +2 1 £22,000 -12.00% 1
Waterlooville - 1 £19,000 -
2nd Line Support
South East

2nd Line Support Skill Set
Top 30 Related IT Skills in Hampshire

For the 6 months to 10 December 2016, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Hampshire region featuring 2nd Line Support in the job title.

1 84 (87.50%) Windows
2 51 (53.13%) Microsoft
3 48 (50.00%) Active Directory
4 41 (42.71%) MS Exchange
5 29 (30.21%) Windows Server
6 27 (28.13%) Windows 8
6 27 (28.13%) MS Excel
7 22 (22.92%) VMware
8 21 (21.88%) Windows Server 2012
9 20 (20.83%) ITIL
9 20 (20.83%) Windows XP
10 19 (19.79%) Linux
11 17 (17.71%) SLA
11 17 (17.71%) SQL Server
11 17 (17.71%) Citrix
11 17 (17.71%) Finance
12 16 (16.67%) Firewall
12 16 (16.67%) Windows 7
12 16 (16.67%) Microsoft Certification
12 16 (16.67%) Cisco
13 15 (15.63%) Exchange Server 2007
13 15 (15.63%) Exchange Server 2010
14 14 (14.58%) Driving Licence
14 14 (14.58%) SAN
15 13 (13.54%) EMC
15 13 (13.54%) HP
15 13 (13.54%) TCP/IP
15 13 (13.54%) IIS
15 13 (13.54%) VMware Infrastructure
16 12 (12.50%) MS Office

2nd Line Support Skill Set
Top Related IT Skills in Hampshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 41 (42.71%) MS Exchange
2 15 (15.63%) Exchange Server 2007
2 15 (15.63%) Exchange Server 2010
3 13 (13.54%) IIS
4 9 (9.38%) Apache
5 7 (7.29%) Exchange Server 2013
6 4 (4.17%) Exchange Server 2003
6 4 (4.17%) SharePoint
7 3 (3.13%) SharePoint Server
8 1 (1.04%) CMS
8 1 (1.04%) Skype for Business
Applications
1 27 (28.13%) MS Excel
2 12 (12.50%) MS Office
Business Applications
1 2 (2.08%) Infor CloudSuite Industrial (formerly SyteLine)
Cloud Services
1 8 (8.33%) Office 365
2 6 (6.25%) Microsoft Azure
3 5 (5.21%) Amazon AWS
4 4 (4.17%) SaaS
Communications & Networking
1 16 (16.67%) Firewall
2 14 (14.58%) SAN
3 13 (13.54%) TCP/IP
4 12 (12.50%) LAN
5 11 (11.46%) DNS
5 11 (11.46%) WAN
6 9 (9.38%) DHCP
6 9 (9.38%) HTTP
6 9 (9.38%) ICMP
6 9 (9.38%) Network Security
6 9 (9.38%) SMTP
6 9 (9.38%) Telnet
6 9 (9.38%) VLAN
6 9 (9.38%) VPN
7 7 (7.29%) VoIP
8 2 (2.08%) Internet
9 1 (1.04%) PBX
9 1 (1.04%) Remote Desktop
9 1 (1.04%) SSL
Database & Business Intelligence
1 17 (17.71%) SQL Server
General
1 17 (17.71%) Finance
2 7 (7.29%) Telecoms
3 6 (6.25%) Banking
4 3 (3.13%) Law
4 3 (3.13%) Manufacturing
5 2 (2.08%) Back Office
6 1 (1.04%) International Banking
Libraries, Frameworks & Software Standards
1 11 (11.46%) HTML
2 5 (5.21%) Web Services
3 1 (1.04%) .NET
3 1 (1.04%) COM
3 1 (1.04%) LAMP
Miscellaneous
1 14 (14.58%) Driving Licence
2 9 (9.38%) Statistics
3 3 (3.13%) Data Centre
4 2 (2.08%) EPoS
4 2 (2.08%) Physics
4 2 (2.08%) Public Cloud
5 1 (1.04%) Analytical Skills
5 1 (1.04%) Blackberry
5 1 (1.04%) Clustering
5 1 (1.04%) User Experience
Operating Systems
1 84 (87.50%) Windows
2 29 (30.21%) Windows Server
3 27 (28.13%) Windows 8
4 21 (21.88%) Windows Server 2012
5 20 (20.83%) Windows XP
6 19 (19.79%) Linux
7 16 (16.67%) Windows 7
8 11 (11.46%) Mac OS X
8 11 (11.46%) Windows 2000 Server
8 11 (11.46%) Windows Server 2008
9 7 (7.29%) Windows 10
10 5 (5.21%) Windows Server 2003
10 5 (5.21%) Windows Vista
11 1 (1.04%) Android
11 1 (1.04%) Apple iOS
11 1 (1.04%) Unix
Processes & Methodologies
1 20 (20.83%) ITIL
2 10 (10.42%) Mentoring
3 9 (9.38%) Business Continuity
3 9 (9.38%) Data Security
3 9 (9.38%) Disaster Recovery
3 9 (9.38%) Root Cause Analysis
3 9 (9.38%) Security Patching
4 5 (5.21%) CRM
5 4 (4.17%) Migration
5 4 (4.17%) Service Management
6 3 (3.13%) ERP
6 3 (3.13%) ITSM
6 3 (3.13%) Ticket Management
7 1 (1.04%) Business Intelligence
7 1 (1.04%) Content Management
7 1 (1.04%) Kalman Filter
7 1 (1.04%) Mobile Device Management
7 1 (1.04%) Power Management
7 1 (1.04%) Service Delivery
7 1 (1.04%) Stakeholder Management
Programming Languages
1 11 (11.46%) SQL
2 4 (4.17%) T-SQL
3 2 (2.08%) PowerShell
4 1 (1.04%) JavaScript
Qualifications
1 16 (16.67%) Microsoft Certification
2 7 (7.29%) CCNA
2 7 (7.29%) Cisco Certification
3 6 (6.25%) MCSA
4 4 (4.17%) CCA
4 4 (4.17%) Citrix Certification
4 4 (4.17%) ITIL Foundation Certificate
4 4 (4.17%) VMware Certified Professional (VCP)
5 3 (3.13%) MCTS
5 3 (3.13%) SC Cleared
5 3 (3.13%) Security Cleared
6 2 (2.08%) A+ Certification
6 2 (2.08%) Degree
6 2 (2.08%) ITIL Certification
6 2 (2.08%) MCP
7 1 (1.04%) MCITP
Quality Assurance & Compliance
1 17 (17.71%) SLA
System Software
1 48 (50.00%) Active Directory
2 13 (13.54%) VMware Infrastructure
3 10 (10.42%) Hyper-V
4 3 (3.13%) Terminal Server
5 1 (1.04%) VMware ESXi
Systems Management
1 9 (9.38%) Norton AntiVirus
1 9 (9.38%) Tivoli
2 1 (1.04%) WSUS
Vendors
1 51 (53.13%) Microsoft
2 22 (22.92%) VMware
3 17 (17.71%) Citrix
4 16 (16.67%) Cisco
5 13 (13.54%) EMC
5 13 (13.54%) HP
6 9 (9.38%) Brocade
6 9 (9.38%) Extreme Networks
6 9 (9.38%) IBM
6 9 (9.38%) Symantec
6 9 (9.38%) Veeam
7 5 (5.21%) Sage
8 4 (4.17%) NetApp
9 3 (3.13%) Oracle
10 2 (2.08%) Dell
10 2 (2.08%) Google
10 2 (2.08%) Infor
10 2 (2.08%) SAP
11 1 (1.04%) Apple
Basingstoke, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £25000 per annum + Benefits
Posted: 22 hours ago
Farnborough, Hampshire
HAYS INFORMATION TECHNOLOGY
Salary: £20000.00 - £30000.00 per annum + benefits
Posted: 3 days ago
Farnborough, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £25000 - £30000 per annum
Posted: 4 days ago
Portsmouth
Talent Point
Salary: £25000.00 - £32000.00 per annum + Bonus + Benefits
Posted: 8 days ago