The statistics below represent IT jobs advertised across the Hampshire region that had 2nd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 29 July 2016 with a comparison to same period over 2 years.

3 months to
29 Jul 2016
Same period 2015 Same period 2014
Second Line Support
Rank 132 138 143
Rank change year-on-year
+6 +5
Permanent jobs requiring a 2nd Line Support 59 55 57
As % of all permanent IT jobs located in Hampshire 1.71% 1.54% 1.44%
As % of the Job Titles category 1.75% 1.57% 1.50%
Number of salaries quoted 58 53 47
Median salary £26,000 £24,500 £25,000
Median salary % change year-on-year
+6.12% -2.00%
90% offered a salary of more than £22,500 £19,800 £20,350
10% offered a salary of more than £28,000 £35,000 £29,650
UK excluding London median salary £26,000 £25,000 £24,750
% change year-on-year
+4.00% +1.01%
2nd Line Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hampshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hampshire
Permanent IT job ads with a match in the
Job Titles category
3370 3505 3807
As % of all permanent IT jobs located in Hampshire 97.51% 97.91% 95.85%
Number of salaries quoted 2977 2846 3112
Median salary £40,000 £41,500 £40,000
Median salary % change year-on-year
-3.61% +3.75%
90% offered a salary of more than £26,500 £24,000 £24,000
10% offered a salary of more than £55,000 £58,000 £57,500
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

2nd Line Support
Jobs Demand Trend in Hampshire

The demand trend of job ads across the Hampshire region that featured 2nd Line Support in the job title.

2nd Line Support Jobs Demand Trend in Hampshire

2nd Line Support
Salary Trend in Hampshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Hampshire region.

2nd Line Support Salary Trend in Hampshire

2nd Line Support
Salary Histogram in Hampshire

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the Hampshire region over the 3 months to 29 July 2016.

2nd Line Support Salary Histogram in Hampshire

2nd Line Support
Job Locations in Hampshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support within the Hampshire region over the 3 months to 29 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Fareham - 15 £25,500 - 4
Andover -7 11 £26,500 - 1
Basingstoke -15 10 £27,500 +12.24% 1
Southampton -4 6 £23,000 +9.52% 1
Portsmouth +10 5 £22,500 -
Farnborough -15 3 £21,500 -11.34% 1
Winchester - 1 £22,500 -
2nd Line Support
South East

2nd Line Support Skill Set
Top 30 Related IT Skills in Hampshire

For the 6 months to 29 July 2016, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Hampshire region featuring 2nd Line Support in the job title.

1 113 (83.09%) Windows
2 82 (60.29%) Microsoft
3 63 (46.32%) Active Directory
4 62 (45.59%) MS Excel
5 58 (42.65%) SLA
6 51 (37.50%) ITIL
7 49 (36.03%) MS Exchange
7 49 (36.03%) Citrix
7 49 (36.03%) Microsoft Certification
8 44 (32.35%) VMware
9 34 (25.00%) Cisco
9 34 (25.00%) VMware Infrastructure
10 33 (24.26%) Windows Server
11 32 (23.53%) Windows 7
12 31 (22.79%) Windows 8
13 28 (20.59%) CCNA
13 28 (20.59%) Cisco Certification
14 27 (19.85%) HP
14 27 (19.85%) EMC
15 26 (19.12%) SQL Server
16 24 (17.65%) NetApp
16 24 (17.65%) SQL
16 24 (17.65%) MCSA
16 24 (17.65%) Driving Licence
17 22 (16.18%) ITIL Foundation Certificate
17 22 (16.18%) CCA
17 22 (16.18%) Citrix Certification
17 22 (16.18%) VMware Certified Professional (VCP)
18 21 (15.44%) MCTS
18 21 (15.44%) Ticket Management

2nd Line Support Skill Set
Top Related IT Skills in Hampshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 49 (36.03%) MS Exchange
2 15 (11.03%) Exchange Server 2010
3 14 (10.29%) Exchange Server 2013
4 11 (8.09%) Exchange Server 2007
5 10 (7.35%) SharePoint
6 7 (5.15%) SharePoint Server
7 5 (3.68%) Apache
7 5 (3.68%) IIS
8 4 (2.94%) Exchange Server 2003
9 2 (1.47%) SharePoint 2010
10 1 (0.74%) Skype for Business
Applications
1 62 (45.59%) MS Excel
2 10 (7.35%) MS Office
3 1 (0.74%) MS PowerPoint
Business Applications
1 3 (2.21%) Infor CloudSuite Industrial (formerly SyteLine)
Cloud Services
1 12 (8.82%) Office 365
2 4 (2.94%) SaaS
Communications & Networking
1 20 (14.71%) Firewall
2 16 (11.76%) TCP/IP
3 15 (11.03%) LAN
4 14 (10.29%) SAN
4 14 (10.29%) WAN
5 11 (8.09%) VPN
6 9 (6.62%) DNS
7 8 (5.88%) DHCP
8 6 (4.41%) VLAN
9 5 (3.68%) HTTP
9 5 (3.68%) ICMP
9 5 (3.68%) Network Security
9 5 (3.68%) SMTP
9 5 (3.68%) Telnet
10 4 (2.94%) BGP
10 4 (2.94%) Junos
10 4 (2.94%) MPLS
10 4 (2.94%) OSPF
10 4 (2.94%) VoIP
11 3 (2.21%) Wireless
Database & Business Intelligence
1 26 (19.12%) SQL Server
2 3 (2.21%) SQL Server 2005
2 3 (2.21%) SQL Server 2012
3 2 (1.47%) Oracle Database
3 2 (1.47%) Oracle Database 10g
3 2 (1.47%) SQL Server 2008
General
1 12 (8.82%) Finance
2 6 (4.41%) Manufacturing
2 6 (4.41%) Telecoms
3 5 (3.68%) Back Office
3 5 (3.68%) Law
4 2 (1.47%) Marketing
4 2 (1.47%) Retail
5 1 (0.74%) Advertising
Libraries, Frameworks & Software Standards
1 5 (3.68%) HTML
1 5 (3.68%) Web Services
2 1 (0.74%) COM
2 1 (0.74%) X-Windows
Miscellaneous
1 24 (17.65%) Driving Licence
2 6 (4.41%) EPoS
3 5 (3.68%) Analytical Skills
3 5 (3.68%) Statistics
4 3 (2.21%) User Experience
5 2 (1.47%) Fat Client
5 2 (1.47%) Management Information System
5 2 (1.47%) Thin Client
6 1 (0.74%) Blackberry
6 1 (0.74%) Clustering
6 1 (0.74%) Data Centre
Operating Systems
1 113 (83.09%) Windows
2 33 (24.26%) Windows Server
3 32 (23.53%) Windows 7
4 31 (22.79%) Windows 8
5 20 (14.71%) Mac OS X
6 18 (13.24%) Windows Server 2008
6 18 (13.24%) Windows Server 2012
7 15 (11.03%) Linux
8 11 (8.09%) Windows XP
9 9 (6.62%) Windows 10
9 9 (6.62%) Windows Server 2003
10 5 (3.68%) Windows 2000 Server
10 5 (3.68%) Windows Vista
11 2 (1.47%) Android
Processes & Methodologies
1 51 (37.50%) ITIL
2 21 (15.44%) Ticket Management
3 20 (14.71%) Mentoring
4 8 (5.88%) Service Management
5 6 (4.41%) ERP
6 5 (3.68%) Business Continuity
6 5 (3.68%) CRM
6 5 (3.68%) Data Security
6 5 (3.68%) Disaster Recovery
6 5 (3.68%) Root Cause Analysis
6 5 (3.68%) Security Patching
6 5 (3.68%) Time Management
7 4 (2.94%) Change Management
7 4 (2.94%) Network Monitoring
7 4 (2.94%) Service Delivery
8 3 (2.21%) ITSM
9 2 (1.47%) ITIL V2
9 2 (1.47%) Kalman Filter
9 2 (1.47%) Migration
9 2 (1.47%) Power Management
Programming Languages
1 24 (17.65%) SQL
2 1 (0.74%) T-SQL
Qualifications
1 49 (36.03%) Microsoft Certification
2 28 (20.59%) CCNA
2 28 (20.59%) Cisco Certification
3 24 (17.65%) MCSA
4 22 (16.18%) CCA
4 22 (16.18%) Citrix Certification
4 22 (16.18%) ITIL Foundation Certificate
4 22 (16.18%) VMware Certified Professional (VCP)
5 21 (15.44%) MCTS
6 17 (12.50%) Security Cleared
7 11 (8.09%) SC Cleared
8 6 (4.41%) Degree
9 4 (2.94%) CCNP
9 4 (2.94%) JNCIA
9 4 (2.94%) JNCIS
9 4 (2.94%) MCP
10 3 (2.21%) MCDST
11 2 (1.47%) DV Cleared
11 2 (1.47%) ITIL Certification
12 1 (0.74%) A+ Certification
Quality Assurance & Compliance
1 58 (42.65%) SLA
System Software
1 63 (46.32%) Active Directory
2 34 (25.00%) VMware Infrastructure
3 11 (8.09%) Hyper-V
4 2 (1.47%) Virtual Machines
4 2 (1.47%) VMware ESX
4 2 (1.47%) XenApp
5 1 (0.74%) VMware ESXi
Systems Management
1 5 (3.68%) Norton AntiVirus
1 5 (3.68%) Tivoli
2 2 (1.47%) WSUS
3 1 (0.74%) Backup Exec
Vendors
1 82 (60.29%) Microsoft
2 49 (36.03%) Citrix
3 44 (32.35%) VMware
4 34 (25.00%) Cisco
5 27 (19.85%) EMC
5 27 (19.85%) HP
6 24 (17.65%) NetApp
7 6 (4.41%) Symantec
8 5 (3.68%) Brocade
8 5 (3.68%) Extreme Networks
8 5 (3.68%) IBM
8 5 (3.68%) Veeam
9 4 (2.94%) Juniper
9 4 (2.94%) Oracle
10 3 (2.21%) Infor
10 3 (2.21%) Sage
11 2 (1.47%) Apple
11 2 (1.47%) Lumension
11 2 (1.47%) SAP
Fleet, Hampshire
HAYS INFORMATION TECHNOLOGY
Salary: £20000.00 - £25000.00 per annum + benefits
Posted: Yesterday
Ringwood, Hampshire
CV Screen Ltd
Salary: Up to £22k plus benefits
Posted: Yesterday
Fleet, Hampshire
Vantage Recruitment Solutions Ltd
Salary: From £25,000 to £30,000 per annum
Posted: 3 days ago
Basingstoke, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £20000 - £28000 per annum
Posted: 4 days ago
Andover, Hampshire
Understanding Recruitment
Salary: £20000.00 - £28000.00 per annum + shift allowance
Posted: 4 days ago
Fareham, Hampshire
Greywood Associates Limited
Salary: £20000 - £250000 per annum + Pension, Free-parking, Dress-down friday
Posted: 3 days ago
Southampton
aap3
Salary: £24000 - £30000.00 per annum
Posted: 8 days ago
Farnborough
Hays Specialist Recruitment Ltd
Salary: £18000.00 - £25000.00 per annum + benefits
Posted: 11 days ago