The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Hampshire region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 1 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 Sep 2015
Same period 2014 Same period 2013
Second Line Support
Rank 143 152 155
Rank change year-on-year
+9 +3
Permanent jobs requiring a 2nd Line Support 43 56 40
As % of all permanent IT jobs located in Hampshire 1.16% 1.39% 1.01%
As % of the Job Titles category 1.22% 1.47% 1.06%
Number of salaries quoted 41 49 34
Average salary £26,500 £24,750 £23,500
Average salary % change year-on-year
+7.07% +5.31%
90% offered a salary of more than £22,500 £20,900 £19,000
10% offered a salary of more than £37,500 £30,250 £37,500
UK excluding London average salary £25,000 £24,125 £25,000
% change year-on-year
+3.62% -3.50%
2nd Line Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hampshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hampshire
Permanent IT job ads with a match in the
Job Titles category
3538 3818 3759
As % of all permanent IT jobs located in Hampshire 95.06% 94.65% 95.29%
Number of salaries quoted 2923 3092 3222
Average salary £41,500 £40,000 £38,500
Average salary % change year-on-year
+3.75% +3.89%
90% offered a salary of more than £25,000 £24,000 £22,600
10% offered a salary of more than £57,500 £55,000 £60,000
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

2nd Line Support
Jobs Demand Trend in Hampshire

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Hampshire region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Hampshire

2nd Line Support
Salary Trend in Hampshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Hampshire region.

2nd Line Support Salary Trend in Hampshire

2nd Line Support
Salary Histogram in Hampshire

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the Hampshire region over the 3 months to 1 September 2015.

2nd Line Support Salary Histogram in Hampshire

2nd Line Support
Job Locations in Hampshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support within the Hampshire region over the 3 months to 1 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Farnborough -11 17 £25,000 -13.04% 2
Southampton -14 7 £21,000 -10.63%
Basingstoke +24 3 £24,500 -16.94%
Havant - 3 £34,103 -
Eastleigh - 2 £22,500 -
Aldershot - 1 £24,000 -
Andover - 1 £32,000 -
2nd Line Support
South East

2nd Line Support
Top 30 Related IT Skills in Hampshire

For the 6 months to 1 September 2015, IT jobs across the Hampshire region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 80 (86.96%) Windows
2 60 (65.22%) Microsoft
3 45 (48.91%) Active Directory
4 43 (46.74%) MS Exchange
5 28 (30.43%) Windows Server 2008
6 25 (27.17%) MS Office
7 24 (26.09%) Windows Server 2012
8 23 (25.00%) Exchange Server 2010
8 23 (25.00%) VMware
9 22 (23.91%) SQL
9 22 (23.91%) TCP/IP
9 22 (23.91%) Windows 8
10 17 (18.48%) VMware Infrastructure
10 17 (18.48%) ITIL
11 16 (17.39%) MS Excel
11 16 (17.39%) DNS
11 16 (17.39%) SAN
12 15 (16.30%) Windows XP
12 15 (16.30%) SQL Server
12 15 (16.30%) Windows 7
12 15 (16.30%) Exchange Server 2013
13 14 (15.22%) Linux
14 13 (14.13%) Oracle
14 13 (14.13%) HP
14 13 (14.13%) VPN
14 13 (14.13%) Windows Server 2003
14 13 (14.13%) SQL Server 2005
14 13 (14.13%) Oracle Database
14 13 (14.13%) SQL Server 2012
15 12 (13.04%) SLA

2nd Line Support
Top Related IT Skills in Hampshire by Category

For the 6 months to 1 September 2015, IT jobs across the Hampshire region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 43 (46.74%) MS Exchange
2 23 (25.00%) Exchange Server 2010
3 15 (16.30%) Exchange Server 2013
4 11 (11.96%) Exchange Server 2003
4 11 (11.96%) SharePoint
5 8 (8.70%) SharePoint Server
5 8 (8.70%) Lync
6 7 (7.61%) Exchange Server 2007
7 3 (3.26%) IIS
8 2 (2.17%) Blackberry Enterprise Server
Applications
1 25 (27.17%) MS Office
2 16 (17.39%) MS Excel
3 1 (1.09%) MS PowerPoint
Business Applications
1 3 (3.26%) Sage 200
2 2 (2.17%) Cognos Business Intelligence
Cloud Services
1 10 (10.87%) Office 365
2 1 (1.09%) SaaS
Communications & Networking
1 22 (23.91%) TCP/IP
2 16 (17.39%) DNS
2 16 (17.39%) SAN
3 13 (14.13%) VPN
4 11 (11.96%) SSL
4 11 (11.96%) DHCP
4 11 (11.96%) Firewall
5 10 (10.87%) IPsec
6 8 (8.70%) NAS
7 7 (7.61%) VoIP
8 6 (6.52%) VLAN
9 5 (5.43%) Internet
10 4 (4.35%) WAN
11 2 (2.17%) LAN
11 2 (2.17%) Telnet
11 2 (2.17%) Cisco ASA
11 2 (2.17%) Spanning Tree
12 1 (1.09%) Wireless
12 1 (1.09%) MPLS
12 1 (1.09%) OSPF
Database & Business Intelligence
1 15 (16.30%) SQL Server
2 13 (14.13%) SQL Server 2005
2 13 (14.13%) SQL Server 2012
2 13 (14.13%) Oracle Database
3 11 (11.96%) Oracle Database 10g
3 11 (11.96%) Oracle Database 11g
3 11 (11.96%) SQL Server 2008
3 11 (11.96%) Oracle9i Database
4 10 (10.87%) SQL Server Integration Services
4 10 (10.87%) Oracle ODI
4 10 (10.87%) Oracle Database 12c
5 6 (6.52%) Crystal Reports
6 5 (5.43%) QlikView
7 2 (2.17%) Data Warehouse
8 1 (1.09%) Relational Database
Development Applications
1 10 (10.87%) ERwin
General
1 3 (3.26%) Manufacturing
2 2 (2.17%) Telecoms
2 2 (2.17%) Finance
2 2 (2.17%) Marketing
3 1 (1.09%) German Language
3 1 (1.09%) Aerospace
3 1 (1.09%) Retail
Libraries, Frameworks & Software Standards
1 10 (10.87%) Middleware
1 10 (10.87%) Oracle Fusion
2 8 (8.70%) HTML
3 4 (4.35%) Oracle GoldenGate
4 2 (2.17%) .NET
5 1 (1.09%) COM
5 1 (1.09%) CSS
5 1 (1.09%) RSS
Miscellaneous
1 9 (9.78%) Analytical Skills
2 3 (3.26%) Thin Client
2 3 (3.26%) Blackberry
2 3 (3.26%) Fat Client
3 2 (2.17%) Management Information System
4 1 (1.09%) Video Conferencing
4 1 (1.09%) iPad
4 1 (1.09%) Data Centre
Operating Systems
1 80 (86.96%) Windows
2 28 (30.43%) Windows Server 2008
3 24 (26.09%) Windows Server 2012
4 22 (23.91%) Windows 8
5 15 (16.30%) Windows 7
5 15 (16.30%) Windows XP
6 14 (15.22%) Linux
7 13 (14.13%) Windows Server 2003
8 10 (10.87%) Windows 2000 Server
9 9 (9.78%) Windows Vista
10 6 (6.52%) CentOS
10 6 (6.52%) Red Hat Enterprise Linux
11 2 (2.17%) Apple iOS
12 1 (1.09%) Android
Processes & Methodologies
1 17 (18.48%) ITIL
2 11 (11.96%) Business Intelligence
3 10 (10.87%) CRM
4 8 (8.70%) Knowledge Management
4 8 (8.70%) Root Cause Analysis
5 5 (5.43%) CAFM
5 5 (5.43%) Performance Management
5 5 (5.43%) Service Management
6 3 (3.26%) Customer Engagement
7 2 (2.17%) Network Management
7 2 (2.17%) Continuous Improvement
7 2 (2.17%) Digital Marketing
7 2 (2.17%) Incident Management
7 2 (2.17%) Service Delivery
7 2 (2.17%) Change Management
7 2 (2.17%) Migration
7 2 (2.17%) Software Distribution
7 2 (2.17%) Software Licensing
8 1 (1.09%) Infrastructure Management
8 1 (1.09%) Mentoring
Programming Languages
1 22 (23.91%) SQL
2 11 (11.96%) T-SQL
3 6 (6.52%) COBOL
4 5 (5.43%) PowerShell
5 2 (2.17%) VBScript
5 2 (2.17%) VB
Qualifications
1 11 (11.96%) Microsoft Certification
2 7 (7.61%) CCNA
2 7 (7.61%) Cisco Certification
3 5 (5.43%) MCSA
4 4 (4.35%) Degree
4 4 (4.35%) Security Cleared
5 3 (3.26%) SC Cleared
5 3 (3.26%) MCSE
6 2 (2.17%) MCP
6 2 (2.17%) MCDST
6 2 (2.17%) CCENT
6 2 (2.17%) ITIL Foundation Certificate
7 1 (1.09%) MCTS
7 1 (1.09%) MCITP
7 1 (1.09%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 12 (13.04%) SLA
System Software
1 45 (48.91%) Active Directory
2 17 (18.48%) VMware Infrastructure
3 11 (11.96%) Hyper-V
3 11 (11.96%) Tivoli Workload Scheduler
4 9 (9.78%) vSphere
5 8 (8.70%) vCloud
6 5 (5.43%) Terminal Services
7 3 (3.26%) VMware ESXi
7 3 (3.26%) XenApp
8 2 (2.17%) VMware ESX
9 1 (1.09%) Microsoft Virtual Server
Systems Management
1 11 (11.96%) Tivoli
2 4 (4.35%) SCCM
3 3 (3.26%) SCOM
Vendors
1 60 (65.22%) Microsoft
2 23 (25.00%) VMware
3 13 (14.13%) HP
3 13 (14.13%) Oracle
4 11 (11.96%) Cognos
4 11 (11.96%) Citrix
4 11 (11.96%) ServiceNow
5 10 (10.87%) Cisco
6 2 (2.17%) Dell
6 2 (2.17%) SonicWALL
6 2 (2.17%) Apple
6 2 (2.17%) Symantec
6 2 (2.17%) ProCurve
7 1 (1.09%) Infoblox
7 1 (1.09%) Kaseya
7 1 (1.09%) Remedy
7 1 (1.09%) Polycom
7 1 (1.09%) Tandberg
7 1 (1.09%) Alcatel-Lucent
7 1 (1.09%) Sybase
Farnborough, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £20000 - £27000 per annum
Posted: 5 days ago
Winchester
Deerfoot IT
Salary: £20000 - £23000 per annum
Posted: 19 days ago