The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Hampshire region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 7 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
7 Jul 2015
Same period 2014 Same period 2013
Second Line Support
Rank 135 152 145
Rank change year-on-year
+17 -7
Permanent jobs requiring a 2nd Line Support 51 38 50
As % of all permanent IT jobs located in Hampshire 1.39% 0.97% 1.32%
As % of the Job Titles category 1.46% 1.03% 1.39%
Number of salaries quoted 49 32 47
Average salary £24,500 £25,000 £24,000
Average salary % change year-on-year
-2.00% +4.16%
90% offered a salary of more than £20,800 £22,500 £17,500
10% offered a salary of more than £36,150 £31,750 £31,600
UK excluding London average salary £25,000 £25,000 £25,000
2nd Line Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hampshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hampshire
Permanent IT job ads with a match in the
Job Titles category
3492 3693 3593
As % of all permanent IT jobs located in Hampshire 95.49% 94.50% 94.88%
Number of salaries quoted 2834 3084 3088
Average salary £40,000 £40,000 £38,000
Average salary % change year-on-year
- +5.26%
90% offered a salary of more than £24,000 £25,000 £23,500
10% offered a salary of more than £57,500 £57,500 £58,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

2nd Line Support
Jobs Demand Trend in Hampshire

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Hampshire region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Hampshire

2nd Line Support
Salary Trend in Hampshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Hampshire region.

2nd Line Support Salary Trend in Hampshire

2nd Line Support
Salary Histogram in Hampshire

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the Hampshire region over the 3 months to 7 July 2015.

2nd Line Support Salary Histogram in Hampshire

2nd Line Support
Job Locations in Hampshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support within the Hampshire region over the 3 months to 7 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Farnborough -14 21 £23,500 -14.54% 3
Basingstoke +22 8 £24,500 -8.41%
Southampton -4 8 £21,000 -10.63%
Portsmouth +23 2 £22,500 -13.46%
Petersfield - 2 £26,000 -
Winchester -13 1 £21,500 -6.52%
Aldershot - 1 £24,000 -
Eastleigh - 1 £22,500 -
2nd Line Support
South East

2nd Line Support
Top 30 Related IT Skills in Hampshire

For the 6 months to 7 July 2015, IT jobs across the Hampshire region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 89 (87.25%) Windows
2 80 (78.43%) Microsoft
3 56 (54.90%) Active Directory
4 52 (50.98%) MS Exchange
5 40 (39.22%) Windows Server 2008
6 35 (34.31%) Windows 8
6 35 (34.31%) Windows Server 2012
7 34 (33.33%) MS Office
8 30 (29.41%) Windows XP
9 28 (27.45%) VMware
10 26 (25.49%) MS Excel
11 24 (23.53%) Windows 7
12 23 (22.55%) VMware Infrastructure
13 22 (21.57%) Exchange Server 2010
14 20 (19.61%) TCP/IP
14 20 (19.61%) Microsoft Certification
14 20 (19.61%) SAN
15 19 (18.63%) Citrix
15 19 (18.63%) ITIL
16 18 (17.65%) Windows Server 2003
17 17 (16.67%) Exchange Server 2003
18 16 (15.69%) HP
18 16 (15.69%) SLA
18 16 (15.69%) Hyper-V
18 16 (15.69%) Windows 2000 Server
19 15 (14.71%) VPN
19 15 (14.71%) CRM
20 14 (13.73%) SQL
20 14 (13.73%) Cisco
21 13 (12.75%) HTML

2nd Line Support
Top Related IT Skills in Hampshire by Category

For the 6 months to 7 July 2015, IT jobs across the Hampshire region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 52 (50.98%) MS Exchange
2 22 (21.57%) Exchange Server 2010
3 17 (16.67%) Exchange Server 2003
4 13 (12.75%) Exchange Server 2013
5 10 (9.80%) SharePoint
6 9 (8.82%) Exchange Server 2007
7 8 (7.84%) Lync
8 7 (6.86%) SharePoint Server
9 2 (1.96%) IIS
9 2 (1.96%) Blackberry Enterprise Server
Applications
1 34 (33.33%) MS Office
2 26 (25.49%) MS Excel
3 2 (1.96%) MS PowerPoint
4 1 (0.98%) MS Visio
Business Applications
1 2 (1.96%) Sage 200
Cloud Services
1 8 (7.84%) Office 365
Communications & Networking
1 20 (19.61%) TCP/IP
1 20 (19.61%) SAN
2 15 (14.71%) VPN
3 13 (12.75%) DNS
4 12 (11.76%) SSL
4 12 (11.76%) Firewall
5 11 (10.78%) IPsec
6 9 (8.82%) DHCP
7 8 (7.84%) LAN
7 8 (7.84%) VoIP
7 8 (7.84%) NAS
8 7 (6.86%) VLAN
9 6 (5.88%) WAN
10 4 (3.92%) Internet
11 3 (2.94%) Ethernet
12 2 (1.96%) SMTP
12 2 (1.96%) Telnet
12 2 (1.96%) IPv4
12 2 (1.96%) Spanning Tree
12 2 (1.96%) Cisco ASA
Database & Business Intelligence
1 9 (8.82%) SQL Server
2 6 (5.88%) Crystal Reports
3 5 (4.90%) QlikView
4 3 (2.94%) SQL Server 2012
5 2 (1.96%) Oracle Database
5 2 (1.96%) SQL Server 2005
6 1 (0.98%) SQL Server 2008
6 1 (0.98%) Relational Database
Development Applications
1 1 (0.98%) Team Foundation Server
General
1 3 (2.94%) Manufacturing
2 2 (1.96%) Marketing
2 2 (1.96%) Telecoms
3 1 (0.98%) Finance
3 1 (0.98%) Aerospace
3 1 (0.98%) German Language
Libraries, Frameworks & Software Standards
1 13 (12.75%) HTML
2 2 (1.96%) .NET
2 2 (1.96%) CSS
3 1 (0.98%) XML
3 1 (0.98%) RSS
3 1 (0.98%) COM
Miscellaneous
1 6 (5.88%) Thin Client
1 6 (5.88%) Fat Client
2 4 (3.92%) Analytical Skills
3 3 (2.94%) Blackberry
4 1 (0.98%) Replication
4 1 (0.98%) PDA
4 1 (0.98%) Data Centre
4 1 (0.98%) Video Conferencing
4 1 (0.98%) iPad
4 1 (0.98%) EPoS
Operating Systems
1 89 (87.25%) Windows
2 40 (39.22%) Windows Server 2008
3 35 (34.31%) Windows 8
3 35 (34.31%) Windows Server 2012
4 30 (29.41%) Windows XP
5 24 (23.53%) Windows 7
6 18 (17.65%) Windows Server 2003
7 16 (15.69%) Windows 2000 Server
8 13 (12.75%) Windows Vista
8 13 (12.75%) Linux
9 6 (5.88%) CentOS
9 6 (5.88%) Red Hat Enterprise Linux
10 2 (1.96%) Android
10 2 (1.96%) Apple iOS
Processes & Methodologies
1 19 (18.63%) ITIL
2 15 (14.71%) CRM
3 5 (4.90%) CAFM
3 5 (4.90%) Root Cause Analysis
4 4 (3.92%) Incident Management
5 3 (2.94%) Service Delivery
6 2 (1.96%) Change Management
6 2 (1.96%) Migration
6 2 (1.96%) Network Management
6 2 (1.96%) Digital Marketing
6 2 (1.96%) Software Distribution
6 2 (1.96%) Software Licensing
7 1 (0.98%) Infrastructure Management
7 1 (0.98%) Service Desk Management
7 1 (0.98%) Mentoring
7 1 (0.98%) Time Management
7 1 (0.98%) Logistics
7 1 (0.98%) Workflow
7 1 (0.98%) Configuration Management
7 1 (0.98%) Service Management
Programming Languages
1 14 (13.73%) SQL
2 10 (9.80%) PowerShell
3 2 (1.96%) VBScript
4 1 (0.98%) VB
4 1 (0.98%) C#
Qualifications
1 20 (19.61%) Microsoft Certification
2 11 (10.78%) MCSA
3 8 (7.84%) MCSE
4 7 (6.86%) Degree
5 6 (5.88%) MCP
5 6 (5.88%) CCNA
5 6 (5.88%) Cisco Certification
6 5 (4.90%) MCTS
7 3 (2.94%) MCITP
7 3 (2.94%) ITIL Foundation Certificate
8 2 (1.96%) MCDST
8 2 (1.96%) Security Cleared
8 2 (1.96%) CCENT
9 1 (0.98%) SC Cleared
9 1 (0.98%) VMware Certified Professional (VCP)
9 1 (0.98%) CCNP
Quality Assurance & Compliance
1 16 (15.69%) SLA
System Software
1 56 (54.90%) Active Directory
2 23 (22.55%) VMware Infrastructure
3 16 (15.69%) Hyper-V
4 12 (11.76%) vSphere
5 8 (7.84%) vCloud
6 5 (4.90%) XenApp
6 5 (4.90%) Terminal Services
7 3 (2.94%) VMware ESX
7 3 (2.94%) VMware ESXi
8 2 (1.96%) XenDesktop
9 1 (0.98%) Microsoft Virtual Server
Systems Management
1 5 (4.90%) SCCM
2 3 (2.94%) SCOM
3 1 (0.98%) SCVMM
3 1 (0.98%) Backup Exec
Vendors
1 80 (78.43%) Microsoft
2 28 (27.45%) VMware
3 19 (18.63%) Citrix
4 16 (15.69%) HP
5 14 (13.73%) Cisco
6 3 (2.94%) ProCurve
7 2 (1.96%) Mitel
7 2 (1.96%) SonicWALL
7 2 (1.96%) Dell
7 2 (1.96%) Oracle
7 2 (1.96%) NetApp
7 2 (1.96%) Apple
7 2 (1.96%) Sage
7 2 (1.96%) Symantec
8 1 (0.98%) Remedy
8 1 (0.98%) Sybase
8 1 (0.98%) Polycom
8 1 (0.98%) Tandberg
8 1 (0.98%) Infoblox
8 1 (0.98%) Kaseya
Hampshire
iKonnect
Salary: £225 - £250 per annum
Posted: Yesterday
Farnborough, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £20000 - £27000 per annum
Posted: 5 days ago
Farnborough
Deerfoot IT
Salary: £25000 - £28000 per annum
Posted: 18 days ago
Farnborough
Austin Fraser Limited
Salary: £30000 - £40000.00 per annum + Excellent Benefits
Posted: 25 days ago