The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Hampshire region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 9 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
9 Feb 2016
Same period 2015 Same period 2014
Second Line Support
Rank 111 141 145
Rank change year-on-year
+30 +4
Permanent jobs requiring a 2nd Line Support 68 56 32
As % of all permanent IT jobs located in Hampshire 2.05% 1.44% 0.94%
As % of the Job Titles category 2.10% 1.47% 0.97%
Number of salaries quoted 61 49 23
Average salary £26,500 £25,000 £24,625
Average salary % change year-on-year
+6.00% +1.52%
90% offered a salary of more than £23,500 £19,000 £18,750
10% offered a salary of more than £30,000 £29,000 £33,750
UK excluding London average salary £25,266 £25,000 £24,000
% change year-on-year
+1.06% +4.16%
2nd Line Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hampshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hampshire
Permanent IT job ads with a match in the
Job Titles category
3239 3806 3299
As % of all permanent IT jobs located in Hampshire 97.47% 97.66% 96.60%
Number of salaries quoted 2866 3286 2753
Average salary £41,000 £40,000 £40,000
Average salary % change year-on-year
+2.50% -
90% offered a salary of more than £25,500 £24,000 £24,000
10% offered a salary of more than £60,000 £57,500 £55,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

2nd Line Support
Jobs Demand Trend in Hampshire

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Hampshire region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Hampshire

2nd Line Support
Salary Trend in Hampshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Hampshire region.

2nd Line Support Salary Trend in Hampshire

2nd Line Support
Salary Histogram in Hampshire

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the Hampshire region over the 3 months to 9 February 2016.

2nd Line Support Salary Histogram in Hampshire

2nd Line Support
Job Locations in Hampshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support within the Hampshire region over the 3 months to 9 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Farnborough -12 25 £26,500 +6.00% 2
Andover - 13 £26,500 - 1
Fareham +8 12 £25,500 +51.11%
Aldershot +9 5 £36,500 +62.22%
Basingstoke +4 3 - -
Portsmouth - 3 £24,000 - 1
Winchester - 3 £25,000 -
Gosport - 1 £24,500 -
Hook - 1 £22,250 -
2nd Line Support
South East

2nd Line Support
Top 30 Related IT Skills in Hampshire

For the 6 months to 9 February 2016, IT jobs across the Hampshire region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 132 (92.96%) Windows
2 76 (53.52%) Microsoft
3 56 (39.44%) Active Directory
4 55 (38.73%) MS Exchange
5 46 (32.39%) Windows Server
6 45 (31.69%) ITIL
7 38 (26.76%) Citrix
8 37 (26.06%) MS Excel
8 37 (26.06%) VMware
9 36 (25.35%) SQL
10 34 (23.94%) SQL Server
11 33 (23.24%) Windows Server 2008
12 32 (22.54%) T-SQL
12 32 (22.54%) Oracle
12 32 (22.54%) Microsoft Certification
13 31 (21.83%) Oracle Database 10g
13 31 (21.83%) Oracle Database
13 31 (21.83%) SQL Server 2008
14 30 (21.13%) Windows 8
15 29 (20.42%) SQL Server 2012
15 29 (20.42%) ServiceNow
15 29 (20.42%) Exchange Server 2010
15 29 (20.42%) Oracle Database 11g
15 29 (20.42%) SQL Server 2014
15 29 (20.42%) Business Intelligence
15 29 (20.42%) SLA
15 29 (20.42%) Cognos
15 29 (20.42%) Oracle9i Database
15 29 (20.42%) Tivoli
15 29 (20.42%) Tivoli Workload Scheduler

2nd Line Support
Top Related IT Skills in Hampshire by Category

For the 6 months to 9 February 2016, IT jobs across the Hampshire region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 55 (38.73%) MS Exchange
2 29 (20.42%) Exchange Server 2010
3 21 (14.79%) Exchange Server 2013
4 19 (13.38%) SharePoint
4 19 (13.38%) SharePoint Server
5 9 (6.34%) Exchange Server 2007
6 7 (4.93%) Exchange Server 2003
7 3 (2.11%) CMS
8 2 (1.41%) Blackberry Enterprise Server
8 2 (1.41%) IIS
Applications
1 37 (26.06%) MS Excel
2 10 (7.04%) MS Office
3 1 (0.70%) MS PowerPoint
3 1 (0.70%) S-PLUS
Business Applications
1 5 (3.52%) Cognos Business Intelligence
2 1 (0.70%) SAP Oil and Gas
Cloud Services
1 23 (16.20%) Office 365
2 6 (4.23%) Google Apps
2 6 (4.23%) SaaS
3 1 (0.70%) IaaS
3 1 (0.70%) PaaS
Communications & Networking
1 27 (19.01%) SAN
2 19 (13.38%) Firewall
3 12 (8.45%) Internet
4 11 (7.75%) TCP/IP
5 9 (6.34%) DHCP
5 9 (6.34%) DNS
6 7 (4.93%) Wireless
7 3 (2.11%) Remote Desktop
8 2 (1.41%) SDH
8 2 (1.41%) Wi-Fi
9 1 (0.70%) BGP
9 1 (0.70%) Cisco IOS
9 1 (0.70%) Junos
9 1 (0.70%) MPLS
9 1 (0.70%) NAS
9 1 (0.70%) Network Security
9 1 (0.70%) OSPF
9 1 (0.70%) VLAN
9 1 (0.70%) VoIP
Database & Business Intelligence
1 34 (23.94%) SQL Server
2 31 (21.83%) Oracle Database
2 31 (21.83%) Oracle Database 10g
2 31 (21.83%) SQL Server 2008
3 29 (20.42%) Oracle Database 11g
3 29 (20.42%) Oracle9i Database
3 29 (20.42%) SQL Server 2005
3 29 (20.42%) SQL Server 2012
3 29 (20.42%) SQL Server 2014
4 28 (19.72%) Oracle Database 12c
5 27 (19.01%) Oracle ODI
5 27 (19.01%) SQL Server Integration Services
6 2 (1.41%) Data Warehouse
Development Applications
1 27 (19.01%) ERwin
General
1 10 (7.04%) Telecoms
2 6 (4.23%) Manufacturing
3 3 (2.11%) Finance
4 2 (1.41%) Banking
4 2 (1.41%) Retail
5 1 (0.70%) Advertising
5 1 (0.70%) Electronics
5 1 (0.70%) Law
5 1 (0.70%) Marketing
Libraries, Frameworks & Software Standards
1 27 (19.01%) Middleware
1 27 (19.01%) Oracle Fusion
2 7 (4.93%) HTML
2 7 (4.93%) Oracle GoldenGate
Miscellaneous
1 16 (11.27%) Driving Licence
2 6 (4.23%) Management Information System
3 5 (3.52%) Analytical Skills
3 5 (3.52%) VCE vBlock
4 3 (2.11%) Fat Client
4 3 (2.11%) Thin Client
4 3 (2.11%) User Experience
5 2 (1.41%) Blackberry
6 1 (0.70%) Handset
6 1 (0.70%) iPhone
6 1 (0.70%) Replication
Operating Systems
1 132 (92.96%) Windows
2 46 (32.39%) Windows Server
3 33 (23.24%) Windows Server 2008
4 30 (21.13%) Windows 8
5 26 (18.31%) Windows Server 2012
6 25 (17.61%) Windows 7
7 14 (9.86%) Mac OS X
8 12 (8.45%) Windows Server 2003
8 12 (8.45%) Windows XP
9 11 (7.75%) Linux
10 7 (4.93%) Windows Vista
11 5 (3.52%) Unix
11 5 (3.52%) Windows 2000 Server
12 3 (2.11%) Apple iOS
13 1 (0.70%) Windows 2000
Processes & Methodologies
1 45 (31.69%) ITIL
2 29 (20.42%) Business Intelligence
3 24 (16.90%) Root Cause Analysis
4 19 (13.38%) Knowledge Management
5 16 (11.27%) Service Management
6 15 (10.56%) Mentoring
7 12 (8.45%) Performance Management
8 9 (6.34%) Ticket Management
9 6 (4.23%) Asset Management
9 6 (4.23%) Customer Engagement
9 6 (4.23%) ERP
9 6 (4.23%) High Availability
10 5 (3.52%) CRM
11 3 (2.11%) Change Management
11 3 (2.11%) Content Management
12 2 (1.41%) Configuration Management
12 2 (1.41%) Continuous Improvement
12 2 (1.41%) Fault Management
12 2 (1.41%) Service Delivery
13 1 (0.70%) Digital Marketing
Programming Languages
1 36 (25.35%) SQL
2 32 (22.54%) T-SQL
3 20 (14.08%) COBOL
4 3 (2.11%) JavaScript
Qualifications
1 32 (22.54%) Microsoft Certification
2 17 (11.97%) Cisco Certification
3 16 (11.27%) CCNA
4 14 (9.86%) MCSA
5 13 (9.15%) Security Cleared
6 10 (7.04%) SC Cleared
7 9 (6.34%) ITIL Foundation Certificate
7 9 (6.34%) VMware Certified Professional (VCP)
8 8 (5.63%) CCA
8 8 (5.63%) Citrix Certification
8 8 (5.63%) MCTS
9 5 (3.52%) MCSE
10 4 (2.82%) Degree
11 3 (2.11%) MCP
12 2 (1.41%) CCNP
12 2 (1.41%) DV Cleared
12 2 (1.41%) MCITP
13 1 (0.70%) HND
13 1 (0.70%) ITIL Certification
13 1 (0.70%) JNCIA
Quality Assurance & Compliance
1 29 (20.42%) SLA
System Software
1 56 (39.44%) Active Directory
2 29 (20.42%) Tivoli Workload Scheduler
3 22 (15.49%) VMware Infrastructure
4 21 (14.79%) Hyper-V
5 5 (3.52%) XenApp
6 3 (2.11%) VMware ESX
Systems Management
1 29 (20.42%) Tivoli
2 5 (3.52%) SCCM
3 1 (0.70%) Backup Exec
Vendors
1 76 (53.52%) Microsoft
2 38 (26.76%) Citrix
3 37 (26.06%) VMware
4 32 (22.54%) Oracle
5 29 (20.42%) Cognos
5 29 (20.42%) ServiceNow
6 24 (16.90%) Cisco
7 10 (7.04%) NetApp
8 9 (6.34%) HP
8 9 (6.34%) Juniper
9 8 (5.63%) EMC
10 6 (4.23%) Google
11 2 (1.41%) Ciena
11 2 (1.41%) Lumension
12 1 (0.70%) Apple
12 1 (0.70%) Remedy
12 1 (0.70%) SAP
12 1 (0.70%) Sybase
12 1 (0.70%) Symantec
Andover, Hampshire
Understanding Recruitment
Salary: £25000.00 - £28000.00 per annum + shift allowance, bens
Posted: 2 days ago
Farnborough, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £20000 - £27000 per annum
Posted: 5 days ago
Farnborough, Hampshire
Deerfoot IT Resources Ltd
Salary: £25000 - £28000 per annum
Posted: 6 days ago
Portsmouth, Hampshire
Senitor Associates
Salary: £26000 per annum
Posted: 6 days ago