The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Hampshire region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 28 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 May 2015
Same period 2014 Same period 2013
Second Line Support
Rank 137 159 136
Rank change year-on-year
+22 -23
Permanent jobs requiring a 2nd Line Support 49 31 48
As % of all permanent IT jobs located in Hampshire 1.33% 0.77% 1.35%
As % of the Job Titles category 1.39% 0.81% 1.41%
Number of salaries quoted 45 27 46
Average salary £24,500 £26,000 £25,000
Average salary % change year-on-year
-5.76% +4.00%
90% offered a salary of more than £21,000 £23,000 £17,000
10% offered a salary of more than £35,000 £32,200 £32,500
UK excluding London average salary £24,500 £24,500 £24,500
2nd Line Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hampshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hampshire
Permanent IT job ads with a match in the
Job Titles category
3522 3813 3395
As % of all permanent IT jobs located in Hampshire 95.86% 94.69% 95.42%
Number of salaries quoted 2895 3317 2841
Average salary £40,000 £40,000 £39,000
Average salary % change year-on-year
- +2.56%
90% offered a salary of more than £24,500 £25,000 £24,000
10% offered a salary of more than £57,500 £57,500 £58,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

2nd Line Support
Jobs Demand Trend in Hampshire

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Hampshire region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Hampshire

2nd Line Support
Salary Trend in Hampshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Hampshire region.

2nd Line Support Salary Trend in Hampshire

2nd Line Support
Salary Histogram in Hampshire

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the Hampshire region over the 3 months to 28 May 2015.

2nd Line Support Salary Histogram in Hampshire

2nd Line Support
Job Locations in Hampshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support within the Hampshire region over the 3 months to 28 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Farnborough -4 14 £23,500 -14.54% 4
Basingstoke +25 9 £24,750 -16.10%
Portsmouth +14 6 £22,500 -13.46% 1
Fareham +15 4 £24,500 -23.43%
Southampton -5 3 £21,000 -18.44%
Winchester -16 2 £21,500 -6.52%
Petersfield - 2 £26,000 -
Havant - 1 - -
2nd Line Support
South East

2nd Line Support
Top 30 Related IT Skills in Hampshire

For the 6 months to 28 May 2015, IT jobs across the Hampshire region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 87 (88.78%) Windows
2 73 (74.49%) Microsoft
3 49 (50.00%) Active Directory
4 44 (44.90%) MS Exchange
5 36 (36.73%) Windows Server 2012
6 34 (34.69%) Windows Server 2008
7 33 (33.67%) Windows 8
8 30 (30.61%) MS Office
9 29 (29.59%) Windows XP
10 27 (27.55%) VMware
10 27 (27.55%) Windows 7
11 25 (25.51%) MS Excel
12 24 (24.49%) ITIL
13 21 (21.43%) Microsoft Certification
14 20 (20.41%) VMware Infrastructure
15 18 (18.37%) Exchange Server 2003
15 18 (18.37%) Citrix
16 17 (17.35%) Cisco
16 17 (17.35%) TCP/IP
16 17 (17.35%) Windows Server 2003
17 16 (16.33%) Windows 2000 Server
17 16 (16.33%) Exchange Server 2010
18 15 (15.31%) Hyper-V
18 15 (15.31%) SLA
18 15 (15.31%) SAN
19 14 (14.29%) HTML
19 14 (14.29%) CRM
20 13 (13.27%) MCSA
20 13 (13.27%) SQL
20 13 (13.27%) HP

2nd Line Support
Top Related IT Skills in Hampshire by Category

For the 6 months to 28 May 2015, IT jobs across the Hampshire region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 44 (44.90%) MS Exchange
2 18 (18.37%) Exchange Server 2003
3 16 (16.33%) Exchange Server 2010
4 8 (8.16%) Exchange Server 2007
4 8 (8.16%) Exchange Server 2013
5 6 (6.12%) SharePoint
6 4 (4.08%) Lync
7 3 (3.06%) SharePoint Server
8 2 (2.04%) WebSphere
9 1 (1.02%) Blackberry Enterprise Server
9 1 (1.02%) IIS
Applications
1 30 (30.61%) MS Office
2 25 (25.51%) MS Excel
3 1 (1.02%) MS PowerPoint
3 1 (1.02%) MS Visio
Business Applications
1 2 (2.04%) BASE24
2 1 (1.02%) Sage 200
Cloud Services
1 4 (4.08%) Office 365
Communications & Networking
1 17 (17.35%) TCP/IP
2 15 (15.31%) SAN
3 12 (12.24%) VPN
4 11 (11.22%) DNS
4 11 (11.22%) Firewall
5 10 (10.20%) SSL
6 8 (8.16%) LAN
6 8 (8.16%) IPsec
7 7 (7.14%) DHCP
7 7 (7.14%) Internet
8 6 (6.12%) NAS
9 5 (5.10%) VLAN
9 5 (5.10%) VoIP
9 5 (5.10%) WAN
10 3 (3.06%) Ethernet
11 2 (2.04%) Telnet
11 2 (2.04%) SMTP
11 2 (2.04%) IPv4
12 1 (1.02%) Spanning Tree
12 1 (1.02%) Cisco ASA
Database & Business Intelligence
1 11 (11.22%) SQL Server
2 4 (4.08%) Crystal Reports
3 3 (3.06%) SQL Server 2012
3 3 (3.06%) QlikView
4 2 (2.04%) SQL Server 2005
4 2 (2.04%) Oracle Database
5 1 (1.02%) Relational Database
5 1 (1.02%) SQL Server 2008
Development Applications
1 1 (1.02%) Team Foundation Server
General
1 3 (3.06%) Manufacturing
1 3 (3.06%) Telecoms
2 2 (2.04%) Marketing
2 2 (2.04%) Back Office
3 1 (1.02%) Aerospace
Libraries, Frameworks & Software Standards
1 14 (14.29%) HTML
2 2 (2.04%) CSS
2 2 (2.04%) WebSphere MQ
3 1 (1.02%) .NET
3 1 (1.02%) XML
3 1 (1.02%) COM
3 1 (1.02%) RSS
Miscellaneous
1 7 (7.14%) Fat Client
1 7 (7.14%) Thin Client
2 6 (6.12%) Analytical Skills
3 3 (3.06%) EPoS
4 2 (2.04%) Client/Server
4 2 (2.04%) Blackberry
4 2 (2.04%) Management Information System
4 2 (2.04%) Clustering
5 1 (1.02%) Data Centre
5 1 (1.02%) iPad
5 1 (1.02%) Video Conferencing
5 1 (1.02%) Replication
5 1 (1.02%) PDA
Operating Systems
1 87 (88.78%) Windows
2 36 (36.73%) Windows Server 2012
3 34 (34.69%) Windows Server 2008
4 33 (33.67%) Windows 8
5 29 (29.59%) Windows XP
6 27 (27.55%) Windows 7
7 17 (17.35%) Windows Server 2003
8 16 (16.33%) Windows 2000 Server
9 13 (13.27%) Windows Vista
10 12 (12.24%) Linux
11 5 (5.10%) CentOS
11 5 (5.10%) Red Hat Enterprise Linux
12 2 (2.04%) UNIX
12 2 (2.04%) Android
12 2 (2.04%) Apple iOS
Processes & Methodologies
1 24 (24.49%) ITIL
2 14 (14.29%) CRM
3 5 (5.10%) Root Cause Analysis
4 4 (4.08%) Service Delivery
4 4 (4.08%) Change Management
5 3 (3.06%) CAFM
6 2 (2.04%) Digital Marketing
6 2 (2.04%) Incident Management
6 2 (2.04%) Problem Management
6 2 (2.04%) Workflow
6 2 (2.04%) Migration
6 2 (2.04%) Network Management
6 2 (2.04%) Line Management
6 2 (2.04%) Software Licensing
7 1 (1.02%) Mentoring
7 1 (1.02%) Service Desk Management
7 1 (1.02%) Infrastructure Management
7 1 (1.02%) Time Management
7 1 (1.02%) Service Management
7 1 (1.02%) Logistics
Programming Languages
1 13 (13.27%) SQL
2 12 (12.24%) PowerShell
3 2 (2.04%) VBScript
3 2 (2.04%) Perl
4 1 (1.02%) C#
Qualifications
1 21 (21.43%) Microsoft Certification
2 13 (13.27%) MCSA
3 10 (10.20%) MCP
4 8 (8.16%) Degree
5 7 (7.14%) MCSE
6 6 (6.12%) CCNA
6 6 (6.12%) Cisco Certification
7 5 (5.10%) MCTS
8 3 (3.06%) ITIL Foundation Certificate
8 3 (3.06%) MCITP
9 2 (2.04%) Security Cleared
10 1 (1.02%) CCENT
10 1 (1.02%) SC Cleared
10 1 (1.02%) VMware Certified Professional (VCP)
10 1 (1.02%) MCDST
10 1 (1.02%) CCNP
Quality Assurance & Compliance
1 15 (15.31%) SLA
2 2 (2.04%) ISO 8583
System Software
1 49 (50.00%) Active Directory
2 20 (20.41%) VMware Infrastructure
3 15 (15.31%) Hyper-V
4 11 (11.22%) vSphere
5 6 (6.12%) vCloud
6 5 (5.10%) XenApp
7 4 (4.08%) Terminal Services
8 2 (2.04%) VMware ESX
8 2 (2.04%) VMware ESXi
8 2 (2.04%) XenDesktop
9 1 (1.02%) Microsoft Virtual Server
Systems Management
1 5 (5.10%) SCCM
2 3 (3.06%) SCOM
3 2 (2.04%) Tivoli
3 2 (2.04%) Control-M
4 1 (1.02%) SCVMM
4 1 (1.02%) Backup Exec
Vendors
1 73 (74.49%) Microsoft
2 27 (27.55%) VMware
3 18 (18.37%) Citrix
4 17 (17.35%) Cisco
5 13 (13.27%) HP
6 3 (3.06%) ProCurve
7 2 (2.04%) Oracle
7 2 (2.04%) NetApp
7 2 (2.04%) Apple
7 2 (2.04%) Sage
7 2 (2.04%) Symantec
7 2 (2.04%) Dell
7 2 (2.04%) Mitel
7 2 (2.04%) SonicWALL
7 2 (2.04%) Ab Initio
8 1 (1.02%) Infoblox
8 1 (1.02%) Kaseya
8 1 (1.02%) Polycom
8 1 (1.02%) Tandberg
8 1 (1.02%) Alcatel-Lucent
Farnborough
Recruitment Genius
Salary: £18000 - £22000 per annum
Posted: Yesterday
Tadley, Hampshire
Polar Recruitment
Salary: £17000 - £26000 per annum + benefits
Posted: Yesterday
Farnborough, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £20000 - £27000 per annum
Posted: 2 days ago
Portsmouth, Hampshire
Millshill Recruitment Ltd
Salary: From £20,000 to £30,000 per annum + Training + Bens
Posted: 2 days ago
New Milton, Hampshire
Senitor Associates
Salary: £25000 per annum
Posted: 6 days ago
Hampshire
Harvey Nash plc
Salary: £35000 - £40000 per annum
Posted: 6 days ago
Farnborough
Deerfoot IT
Salary: £25000 - £28000 per annum
Posted: 7 days ago
Farnborough
Explore Group
Salary: £28000 per annum
Posted: 8 days ago