The statistics below represent IT jobs advertised across the Hampshire region that had 2nd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 20 January 2017 with a comparison to same period over 2 years.

3 months to
20 Jan 2017
Same period 2016 Same period 2015
Second Line Support
South East / Hampshire
Rank 131 122 148
Rank change year-on-year
-9 +26
Permanent jobs requiring a 2nd Line Support 37 58 49
As % of all permanent IT jobs located in Hampshire 1.22% 1.78% 1.29%
As % of the Job Titles category 1.26% 1.82% 1.32%
Number of salaries quoted 37 54 42
Median salary £25,000 £26,500 £25,000
Median salary % change year-on-year
-5.66% +6.00%
90% offered a salary of more than £21,500 £23,500 £18,500
10% offered a salary of more than £27,500 £36,050 £29,900
UK excluding London median salary £25,000 £25,375 £25,000
% change year-on-year
-1.47% +1.50%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hampshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hampshire
Permanent IT job ads with a match in the
Job Titles category
2928 3184 3724
As % of all permanent IT jobs located in Hampshire 96.89% 97.82% 97.69%
Number of salaries quoted 2452 2817 3206
Median salary £40,000 £42,500 £40,000
Median salary % change year-on-year
-5.88% +6.25%
90% offered a salary of more than £25,000 £26,250 £25,000
10% offered a salary of more than £60,000 £55,000 £60,000
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

2nd Line Support
Jobs Demand Trend in Hampshire

The demand trend of job ads across the Hampshire region that featured 2nd Line Support in the job title.

2nd Line Support Jobs Demand Trend in Hampshire

2nd Line Support
Salary Trend in Hampshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Hampshire region.

2nd Line Support Salary Trend in Hampshire

2nd Line Support
Job Locations in Hampshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support within the Hampshire region over the 3 months to 20 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Farnborough -12 17 £25,000 -13.04% 2
Basingstoke - 10 £25,000 -
Southampton - 4 £25,000 -
Fareham -7 2 £20,250 -19.80% 1
Alton - 2 £21,250 -
Portsmouth +1 1 £22,000 -14.56% 3
2nd Line Support
South East

2nd Line Support Skill Set
Top 30 Related IT Skills in Hampshire

For the 6 months to 20 January 2017, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Hampshire region featuring 2nd Line Support in the job title.

1 79 (90.80%) Windows
2 51 (58.62%) Active Directory
3 49 (56.32%) Microsoft
4 42 (48.28%) MS Exchange
5 31 (35.63%) Windows Server
6 27 (31.03%) MS Excel
7 25 (28.74%) Windows Server 2012
8 24 (27.59%) Windows 8
9 23 (26.44%) Windows XP
10 21 (24.14%) VMware
11 17 (19.54%) Exchange Server 2007
11 17 (19.54%) Citrix
11 17 (19.54%) MS Office
12 15 (17.24%) Exchange Server 2010
13 14 (16.09%) HTML
13 14 (16.09%) Linux
13 14 (16.09%) ITIL
13 14 (16.09%) Windows Server 2008
13 14 (16.09%) Windows 2000 Server
13 14 (16.09%) Finance
14 12 (13.79%) Hyper-V
14 12 (13.79%) Microsoft Certification
15 11 (12.64%) SAN
16 10 (11.49%) SLA
16 10 (11.49%) Cisco
16 10 (11.49%) Windows 7
16 10 (11.49%) Office 365
17 9 (10.34%) Driving Licence
17 9 (10.34%) Firewall
17 9 (10.34%) IIS

2nd Line Support Skill Set
Top Related IT Skills in Hampshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 42 (48.28%) MS Exchange
2 17 (19.54%) Exchange Server 2007
3 15 (17.24%) Exchange Server 2010
4 9 (10.34%) IIS
5 7 (8.05%) Exchange Server 2013
6 5 (5.75%) Apache
6 5 (5.75%) SharePoint
7 4 (4.60%) Exchange Server 2003
7 4 (4.60%) SharePoint Server
8 1 (1.15%) CMS
Applications
1 27 (31.03%) MS Excel
2 17 (19.54%) MS Office
Cloud Services
1 10 (11.49%) Office 365
2 6 (6.90%) Microsoft Azure
2 6 (6.90%) SaaS
3 5 (5.75%) Amazon AWS
Communications & Networking
1 11 (12.64%) SAN
2 9 (10.34%) Firewall
2 9 (10.34%) VoIP
3 8 (9.20%) LAN
4 7 (8.05%) DNS
4 7 (8.05%) TCP/IP
4 7 (8.05%) WAN
5 5 (5.75%) DHCP
5 5 (5.75%) HTTP
5 5 (5.75%) ICMP
5 5 (5.75%) Network Security
5 5 (5.75%) SMTP
5 5 (5.75%) Telnet
5 5 (5.75%) VLAN
5 5 (5.75%) VPN
6 2 (2.30%) Internet
6 2 (2.30%) Wi-Fi
6 2 (2.30%) WLAN
7 1 (1.15%) PBX
7 1 (1.15%) SSL
Database & Business Intelligence
1 8 (9.20%) SQL Server
General
1 14 (16.09%) Finance
2 8 (9.20%) Telecoms
3 7 (8.05%) Banking
4 1 (1.15%) International Banking
4 1 (1.15%) Law
4 1 (1.15%) Manufacturing
Libraries, Frameworks & Software Standards
1 14 (16.09%) HTML
2 3 (3.45%) Web Services
3 1 (1.15%) .NET
3 1 (1.15%) COM
3 1 (1.15%) LAMP
Miscellaneous
1 9 (10.34%) Driving Licence
2 5 (5.75%) Statistics
3 2 (2.30%) Data Centre
3 2 (2.30%) Physics
3 2 (2.30%) Public Cloud
4 1 (1.15%) Analytical Skills
4 1 (1.15%) Blackberry
4 1 (1.15%) User Experience
Operating Systems
1 79 (90.80%) Windows
2 31 (35.63%) Windows Server
3 25 (28.74%) Windows Server 2012
4 24 (27.59%) Windows 8
5 23 (26.44%) Windows XP
6 14 (16.09%) Linux
6 14 (16.09%) Windows 2000 Server
6 14 (16.09%) Windows Server 2008
7 10 (11.49%) Windows 7
8 7 (8.05%) Windows Vista
9 6 (6.90%) Mac OS X
9 6 (6.90%) Windows 10
10 5 (5.75%) Windows Server 2003
11 1 (1.15%) Android
11 1 (1.15%) Apple iOS
11 1 (1.15%) Unix
Processes & Methodologies
1 14 (16.09%) ITIL
2 7 (8.05%) CRM
3 5 (5.75%) Business Continuity
3 5 (5.75%) Data Security
3 5 (5.75%) Disaster Recovery
3 5 (5.75%) Mentoring
3 5 (5.75%) Root Cause Analysis
3 5 (5.75%) Security Patching
4 4 (4.60%) Migration
5 3 (3.45%) Service Management
6 2 (2.30%) Change Management
6 2 (2.30%) ITSM
6 2 (2.30%) Ticket Management
7 1 (1.15%) Content Management
7 1 (1.15%) Kalman Filter
7 1 (1.15%) Logistics
7 1 (1.15%) Mobile Device Management
7 1 (1.15%) Power Management
7 1 (1.15%) Service Delivery
7 1 (1.15%) Stakeholder Management
Programming Languages
1 8 (9.20%) SQL
2 6 (6.90%) T-SQL
3 3 (3.45%) PowerShell
4 1 (1.15%) JavaScript
Qualifications
1 12 (13.79%) Microsoft Certification
2 5 (5.75%) CCNA
2 5 (5.75%) Cisco Certification
2 5 (5.75%) MCSA
3 4 (4.60%) SC Cleared
3 4 (4.60%) Security Cleared
4 3 (3.45%) CCA
4 3 (3.45%) Citrix Certification
4 3 (3.45%) ITIL Foundation Certificate
4 3 (3.45%) MCP
4 3 (3.45%) VMware Certified Professional (VCP)
5 2 (2.30%) Degree
5 2 (2.30%) ITIL Certification
5 2 (2.30%) MCTS
6 1 (1.15%) A+ Certification
6 1 (1.15%) MCITP
Quality Assurance & Compliance
1 10 (11.49%) SLA
System Software
1 51 (58.62%) Active Directory
2 12 (13.79%) Hyper-V
3 8 (9.20%) VMware Infrastructure
4 3 (3.45%) Terminal Server
Systems Management
1 5 (5.75%) Norton AntiVirus
1 5 (5.75%) Tivoli
2 1 (1.15%) WSUS
Vendors
1 49 (56.32%) Microsoft
2 21 (24.14%) VMware
3 17 (19.54%) Citrix
4 10 (11.49%) Cisco
5 8 (9.20%) EMC
5 8 (9.20%) HP
6 5 (5.75%) Brocade
6 5 (5.75%) Extreme Networks
6 5 (5.75%) IBM
6 5 (5.75%) Sage
6 5 (5.75%) Symantec
6 5 (5.75%) Veeam
7 3 (3.45%) Dell
7 3 (3.45%) NetApp
8 2 (2.30%) Google
8 2 (2.30%) Oracle
9 1 (1.15%) Apple
Portsmouth, Hampshire
First Point
Salary: £28000.00 - £32000.00 per annum + Bonus + Benefits
Posted: 9 hours ago
Farnborough, Hampshire
X4 Group
Salary: £22k - 30k per year
Posted: 6 hours ago
Farnborough, Hampshire
Clearwater People Solutions
Salary: £25000 Per Annum benefits
Posted: Yesterday
Fareham, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £19500 - £21000 per annum + Benefits
Posted: 3 days ago
Portsmouth
Bluetown Online LTD
Posted: 7 days ago
Portsmouth
Bluetown Online LTD
Salary: £23000 - £25000 per annum
Posted: 17 days ago