The statistics below represent IT jobs advertised across the Hampshire region that had 2nd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 1 October 2016 with a comparison to same period over 2 years.

3 months to
1 Oct 2016
Same period 2015 Same period 2014
Second Line Support
Rank 119 138 138
Rank change year-on-year
+19 0
Permanent jobs requiring a 2nd Line Support 60 54 66
As % of all permanent IT jobs located in Hampshire 1.90% 1.48% 1.66%
As % of the Job Titles category 1.96% 1.52% 1.71%
Number of salaries quoted 59 51 62
Median salary £24,500 £30,000 £25,500
Median salary % change year-on-year
-18.33% +17.64%
90% offered a salary of more than £22,000 £22,700 £21,000
10% offered a salary of more than £29,600 £37,500 £32,500
UK excluding London median salary £26,000 £25,000 £25,000
% change year-on-year
+4.00% -
2nd Line Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hampshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hampshire
Permanent IT job ads with a match in the
Job Titles category
3067 3555 3870
As % of all permanent IT jobs located in Hampshire 97.15% 97.26% 97.07%
Number of salaries quoted 2698 3007 3215
Median salary £40,000 £40,000 £40,000
90% offered a salary of more than £25,000 £24,000 £24,500
10% offered a salary of more than £57,500 £60,000 £60,000
UK excluding London median salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

2nd Line Support
Jobs Demand Trend in Hampshire

The demand trend of job ads across the Hampshire region that featured 2nd Line Support in the job title.

2nd Line Support Jobs Demand Trend in Hampshire

2nd Line Support
Salary Trend in Hampshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Hampshire region.

2nd Line Support Salary Trend in Hampshire

2nd Line Support
Salary Histogram in Hampshire

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the Hampshire region over the 3 months to 1 October 2016.

2nd Line Support Salary Histogram in Hampshire

2nd Line Support
Job Locations in Hampshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support within the Hampshire region over the 3 months to 1 October 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Southampton +10 10 £22,750 +1.11%
Andover +6 7 £23,500 -26.56%
Fareham +5 6 £25,500 +29.11% 1
Farnborough -16 6 £23,750 -5.00% 1
Basingstoke -7 5 £24,000 -
Portsmouth +14 4 £30,000 +20.00%
Winchester +3 3 £22,500 -19.64%
2nd Line Support
South East

2nd Line Support Skill Set
Top 30 Related IT Skills in Hampshire

For the 6 months to 1 October 2016, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Hampshire region featuring 2nd Line Support in the job title.

1 100 (81.97%) Windows
2 72 (59.02%) Microsoft
3 52 (42.62%) Active Directory
4 51 (41.80%) MS Excel
5 46 (37.70%) MS Exchange
6 45 (36.89%) SLA
7 42 (34.43%) Microsoft Certification
8 40 (32.79%) Citrix
9 37 (30.33%) ITIL
10 35 (28.69%) VMware
11 31 (25.41%) Windows 7
12 30 (24.59%) Windows 8
13 28 (22.95%) Cisco
14 26 (21.31%) HP
14 26 (21.31%) EMC
14 26 (21.31%) VMware Infrastructure
14 26 (21.31%) Windows Server
15 24 (19.67%) SQL Server
15 24 (19.67%) Driving Licence
16 22 (18.03%) Mac OS X
17 21 (17.21%) Firewall
17 21 (17.21%) SQL
17 21 (17.21%) MCSA
17 21 (17.21%) Mentoring
18 20 (16.39%) Linux
18 20 (16.39%) CCNA
18 20 (16.39%) TCP/IP
18 20 (16.39%) Cisco Certification
19 18 (14.75%) LAN
20 17 (13.93%) CCA

2nd Line Support Skill Set
Top Related IT Skills in Hampshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 46 (37.70%) MS Exchange
2 14 (11.48%) Exchange Server 2010
3 12 (9.84%) Exchange Server 2007
3 12 (9.84%) IIS
4 9 (7.38%) Apache
4 9 (7.38%) Exchange Server 2013
5 5 (4.10%) Exchange Server 2003
6 1 (0.82%) Skype for Business
Applications
1 51 (41.80%) MS Excel
2 8 (6.56%) MS Office
Business Applications
1 3 (2.46%) Infor CloudSuite Industrial (formerly SyteLine)
Cloud Services
1 5 (4.10%) Amazon AWS
1 5 (4.10%) Microsoft Azure
1 5 (4.10%) SaaS
2 3 (2.46%) Office 365
Communications & Networking
1 21 (17.21%) Firewall
2 20 (16.39%) TCP/IP
3 18 (14.75%) LAN
4 15 (12.30%) WAN
5 12 (9.84%) DNS
5 12 (9.84%) VPN
6 11 (9.02%) SAN
7 10 (8.20%) DHCP
8 9 (7.38%) HTTP
8 9 (7.38%) ICMP
8 9 (7.38%) Network Security
8 9 (7.38%) SMTP
8 9 (7.38%) Telnet
8 9 (7.38%) VLAN
9 5 (4.10%) VoIP
10 2 (1.64%) Internet
11 1 (0.82%) Wireless
Database & Business Intelligence
1 24 (19.67%) SQL Server
2 2 (1.64%) SQL Server 2005
2 2 (1.64%) SQL Server 2012
General
1 10 (8.20%) Finance
2 7 (5.74%) Telecoms
3 6 (4.92%) Law
3 6 (4.92%) Manufacturing
4 5 (4.10%) Back Office
5 2 (1.64%) Retail
6 1 (0.82%) Banking
6 1 (0.82%) International Banking
6 1 (0.82%) Marketing
Libraries, Frameworks & Software Standards
1 8 (6.56%) Web Services
2 3 (2.46%) HTML
3 2 (1.64%) COM
4 1 (0.82%) .NET
4 1 (0.82%) X-Windows
Miscellaneous
1 24 (19.67%) Driving Licence
2 9 (7.38%) Statistics
3 6 (4.92%) EPoS
4 3 (2.46%) Data Centre
4 3 (2.46%) User Experience
5 2 (1.64%) Physics
5 2 (1.64%) Public Cloud
6 1 (0.82%) Analytical Skills
6 1 (0.82%) Clustering
Operating Systems
1 100 (81.97%) Windows
2 31 (25.41%) Windows 7
3 30 (24.59%) Windows 8
4 26 (21.31%) Windows Server
5 22 (18.03%) Mac OS X
6 20 (16.39%) Linux
7 15 (12.30%) Windows Server 2012
7 15 (12.30%) Windows XP
8 12 (9.84%) Windows Server 2008
9 9 (7.38%) Windows 10
10 7 (5.74%) Windows Server 2003
11 3 (2.46%) Windows 2000 Server
11 3 (2.46%) Windows Vista
12 1 (0.82%) Apple iOS
Processes & Methodologies
1 37 (30.33%) ITIL
2 21 (17.21%) Mentoring
3 16 (13.11%) Ticket Management
4 9 (7.38%) Business Continuity
4 9 (7.38%) Data Security
4 9 (7.38%) Disaster Recovery
4 9 (7.38%) Root Cause Analysis
4 9 (7.38%) Security Patching
5 6 (4.92%) ERP
6 5 (4.10%) Service Management
7 4 (3.28%) ITSM
8 3 (2.46%) CRM
8 3 (2.46%) Migration
8 3 (2.46%) Power Management
9 2 (1.64%) Incident Management
9 2 (1.64%) Time Management
10 1 (0.82%) Data Protection
10 1 (0.82%) DNA
10 1 (0.82%) Mobile Device Management
10 1 (0.82%) Stakeholder Management
Programming Languages
1 21 (17.21%) SQL
2 2 (1.64%) PowerShell
2 2 (1.64%) T-SQL
Qualifications
1 42 (34.43%) Microsoft Certification
2 21 (17.21%) MCSA
3 20 (16.39%) CCNA
3 20 (16.39%) Cisco Certification
4 17 (13.93%) CCA
4 17 (13.93%) Citrix Certification
4 17 (13.93%) ITIL Foundation Certificate
4 17 (13.93%) VMware Certified Professional (VCP)
5 16 (13.11%) MCTS
6 9 (7.38%) Security Cleared
7 7 (5.74%) SC Cleared
8 3 (2.46%) Degree
9 2 (1.64%) A+ Certification
9 2 (1.64%) MCP
10 1 (0.82%) ITIL Certification
10 1 (0.82%) MCITP
Quality Assurance & Compliance
1 45 (36.89%) SLA
System Software
1 52 (42.62%) Active Directory
2 26 (21.31%) VMware Infrastructure
3 9 (7.38%) Hyper-V
4 3 (2.46%) Terminal Server
5 1 (0.82%) VMware ESXi
Systems Management
1 9 (7.38%) Norton AntiVirus
1 9 (7.38%) Tivoli
Vendors
1 72 (59.02%) Microsoft
2 40 (32.79%) Citrix
3 35 (28.69%) VMware
4 28 (22.95%) Cisco
5 26 (21.31%) EMC
5 26 (21.31%) HP
6 17 (13.93%) NetApp
7 9 (7.38%) Brocade
7 9 (7.38%) Extreme Networks
7 9 (7.38%) IBM
7 9 (7.38%) Symantec
7 9 (7.38%) Veeam
8 4 (3.28%) Sage
9 3 (2.46%) Infor
9 3 (2.46%) Oracle
10 2 (1.64%) Google
10 2 (1.64%) SAP
11 1 (0.82%) Apple
Hampshire
Vantage Recruitment Solutions Ltd
Salary: From £30,000 to £35,000 per annum Benefits package (Including Bonus)
Posted: 2 days ago
Farnborough
Hays Specialist Recruitment Ltd
Salary: £18000.00 - £25000.00 per annum + benefits
Posted: 22 days ago