The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Hampshire region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 28 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Jan 2015
Same period 2014 Same period 2013
Second Line Support
Rank 142 133 165
Rank change year-on-year
-9 +32
Permanent jobs requiring a 2nd Line Support 53 31 31
As % of all permanent IT jobs located in Hampshire 1.40% 0.94% 0.72%
As % of the Job Titles category 1.48% 0.98% 0.76%
Number of salaries quoted 47 22 29
Average salary £25,000 £25,500 £26,000
Average salary % change year-on-year
-1.96% -1.92%
90% offered a salary of more than £18,800 £18,700 £22,500
10% offered a salary of more than £29,000 £32,500 £35,000
UK excluding London average salary £25,000 £25,000 £24,000
% change year-on-year
- +4.16%
2nd Line Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hampshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hampshire
Permanent IT job ads with a match in the
Job Titles category
3587 3160 4079
As % of all permanent IT jobs located in Hampshire 94.79% 95.79% 94.62%
Number of salaries quoted 3110 2626 3451
Average salary £40,000 £39,000 £40,000
Average salary % change year-on-year
+2.56% -2.50%
90% offered a salary of more than £24,500 £24,000 £25,000
10% offered a salary of more than £55,000 £55,000 £57,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

2nd Line Support
Jobs Demand Trend in Hampshire

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Hampshire region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Hampshire

2nd Line Support
Salary Trend in Hampshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Hampshire region.

2nd Line Support Salary Trend in Hampshire

2nd Line Support
Salary Histogram in Hampshire

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the Hampshire region over the 3 months to 28 January 2015.

2nd Line Support Salary Histogram in Hampshire

2nd Line Support
Job Locations in Hampshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support within the Hampshire region over the 3 months to 28 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Farnborough +16 14 £25,000 -28.57% 3
Southampton +1 14 £23,250 -6.06% 1
Fareham -3 10 £17,000 -26.08% 3
Basingstoke +4 8 £28,250 +4.62% 1
Aldershot - 2 £22,500 -
Petersfield - 2 £25,000 - 1
Ringwood - 1 £28,000 -
2nd Line Support
South East

2nd Line Support
Top 30 Related IT Skills in Hampshire

For the 6 months to 28 January 2015, IT jobs across the Hampshire region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 105 (95.45%) Windows
2 83 (75.45%) Microsoft
3 66 (60.00%) Active Directory
4 61 (55.45%) Windows XP
5 46 (41.82%) Windows 7
6 42 (38.18%) MS Office
7 40 (36.36%) Windows Server 2012
8 38 (34.55%) MS Exchange
8 38 (34.55%) MS Excel
9 35 (31.82%) Windows 8
10 29 (26.36%) ITIL
10 29 (26.36%) Windows Server 2008
11 27 (24.55%) VMware
12 22 (20.00%) VMware Infrastructure
12 22 (20.00%) Citrix
13 21 (19.09%) Windows Vista
14 20 (18.18%) CRM
15 19 (17.27%) Windows 2000 Server
16 18 (16.36%) Microsoft Certification
16 18 (16.36%) SLA
17 16 (14.55%) Backup Exec
18 15 (13.64%) Windows Mobile
18 15 (13.64%) SAN
18 15 (13.64%) vSphere
18 15 (13.64%) Exchange Server 2010
19 14 (12.73%) Root Cause Analysis
19 14 (12.73%) Hyper-V
19 14 (12.73%) VPN
19 14 (12.73%) Windows Server 2003
19 14 (12.73%) Exchange Server 2003

2nd Line Support
Top Related IT Skills in Hampshire by Category

For the 6 months to 28 January 2015, IT jobs across the Hampshire region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 38 (34.55%) MS Exchange
2 15 (13.64%) Exchange Server 2010
3 14 (12.73%) Exchange Server 2003
3 14 (12.73%) Exchange Server 2007
4 4 (3.64%) Exchange Server 2013
5 2 (1.82%) Lync
5 2 (1.82%) WebSphere
6 1 (0.91%) IIS
Applications
1 42 (38.18%) MS Office
2 38 (34.55%) MS Excel
3 2 (1.82%) MS PowerPoint
4 1 (0.91%) MS Visio
Business Applications
1 2 (1.82%) BASE24
2 1 (0.91%) Sage 200
Cloud Services
1 8 (7.27%) SaaS
1 8 (7.27%) PaaS
1 8 (7.27%) IaaS
2 4 (3.64%) Office 365
Communications & Networking
1 15 (13.64%) SAN
2 14 (12.73%) VPN
3 13 (11.82%) Firewall
4 9 (8.18%) IPsec
5 8 (7.27%) TCP/IP
5 8 (7.27%) NAS
6 6 (5.45%) LAN
7 5 (4.55%) Internet
8 4 (3.64%) DHCP
8 4 (3.64%) DNS
8 4 (3.64%) SSL
9 3 (2.73%) Ethernet
9 3 (2.73%) WAN
10 2 (1.82%) VoIP
10 2 (1.82%) IPv4
10 2 (1.82%) VLAN
10 2 (1.82%) Network Security
11 1 (0.91%) DVB
11 1 (0.91%) IMAP
11 1 (0.91%) ADSL
Database & Business Intelligence
1 12 (10.91%) SQL Server
2 2 (1.82%) SQL Server 2012
3 1 (0.91%) Informix
3 1 (0.91%) SQL Server 2005
3 1 (0.91%) SQL Server 2008
Development Applications
1 1 (0.91%) Team Foundation Server
General
1 4 (3.64%) Telecoms
2 2 (1.82%) Back Office
3 1 (0.91%) Manufacturing
Libraries, Frameworks & Software Standards
1 10 (9.09%) HTML
2 2 (1.82%) WebSphere MQ
3 1 (0.91%) .NET
3 1 (0.91%) CSS
3 1 (0.91%) XML
Miscellaneous
1 13 (11.82%) AS400
1 13 (11.82%) iSeries
2 7 (6.36%) Fat Client
2 7 (6.36%) Thin Client
3 3 (2.73%) Analytical Skills
4 2 (1.82%) Clustering
4 2 (1.82%) PDA
4 2 (1.82%) Client/Server
4 2 (1.82%) EPoS
4 2 (1.82%) Management Information System
5 1 (0.91%) Replication
5 1 (0.91%) MPEG
5 1 (0.91%) DTV
5 1 (0.91%) Computer Science
5 1 (0.91%) IPTV
Operating Systems
1 105 (95.45%) Windows
2 61 (55.45%) Windows XP
3 46 (41.82%) Windows 7
4 40 (36.36%) Windows Server 2012
5 35 (31.82%) Windows 8
6 29 (26.36%) Windows Server 2008
7 21 (19.09%) Windows Vista
8 19 (17.27%) Windows 2000 Server
9 15 (13.64%) Windows Mobile
10 14 (12.73%) Windows Server 2003
11 11 (10.00%) Linux
12 2 (1.82%) UNIX
12 2 (1.82%) Android
13 1 (0.91%) CentOS
13 1 (0.91%) Red Hat Enterprise Linux
13 1 (0.91%) Windows 2000
13 1 (0.91%) Windows NT
Processes & Methodologies
1 29 (26.36%) ITIL
2 20 (18.18%) CRM
3 14 (12.73%) Root Cause Analysis
4 13 (11.82%) Software Deployment
4 13 (11.82%) Asset Management
5 10 (9.09%) Incident Management
5 10 (9.09%) Change Management
6 5 (4.55%) Service Delivery
7 4 (3.64%) Workflow
8 3 (2.73%) Service Management
9 2 (1.82%) Software Distribution
9 2 (1.82%) Line Management
9 2 (1.82%) Problem Management
10 1 (0.91%) Service Desk Management
Programming Languages
1 10 (9.09%) PowerShell
2 9 (8.18%) SQL
3 2 (1.82%) Perl
4 1 (0.91%) C#
Qualifications
1 18 (16.36%) Microsoft Certification
2 12 (10.91%) MCSA
3 8 (7.27%) MCP
3 8 (7.27%) Security Cleared
4 6 (5.45%) MCTS
4 6 (5.45%) MCITP
4 6 (5.45%) Degree
4 6 (5.45%) MCSE
5 2 (1.82%) VMware Certified Professional (VCP)
6 1 (0.91%) A+ Certification
6 1 (0.91%) ITIL Certification
6 1 (0.91%) CCNP
6 1 (0.91%) CCNA
6 1 (0.91%) Cisco Certification
Quality Assurance & Compliance
1 18 (16.36%) SLA
2 2 (1.82%) ISO 8583
System Software
1 66 (60.00%) Active Directory
2 22 (20.00%) VMware Infrastructure
3 15 (13.64%) vSphere
4 14 (12.73%) Hyper-V
5 7 (6.36%) vCloud
6 2 (1.82%) Microsoft Virtual Server
6 2 (1.82%) XenDesktop
7 1 (0.91%) Terminal Services
7 1 (0.91%) VMware ESX
Systems Management
1 16 (14.55%) Backup Exec
2 14 (12.73%) SCCM
3 2 (1.82%) Tivoli
3 2 (1.82%) Control-M
4 1 (0.91%) SCVMM
Vendors
1 83 (75.45%) Microsoft
2 27 (24.55%) VMware
3 22 (20.00%) Citrix
4 9 (8.18%) Cisco
5 2 (1.82%) NetApp
5 2 (1.82%) Ab Initio
5 2 (1.82%) Mitel
5 2 (1.82%) Veeam
6 1 (0.91%) Oracle
6 1 (0.91%) HP
Farnborough, Hampshire
Lorien Resourcing
Salary: £18000 - £20000 per annum
Posted: Yesterday
Southampton
Spectrum IT
Salary: £25000 - £29000 per annum + benefits
Posted: Yesterday
Basingstoke
Capita - ITPS
Salary: £25000 - £30000 per annum + Benefits
Posted: 2 days ago
Fareham
Computer Futures
Salary: £30000 - £31000 per annum + competitive
Posted: 2 days ago
Fareham
Spectrum IT
Salary: £20000 - £23000 per annum
Posted: 5 days ago
Farnborough, Hampshire
Coal IT Services
Salary: From £20,000 to £30,000 per annum
Posted: 5 days ago
Petersfield, Hampshire
Circle Recruitment
Salary: £20000 - £30000 per annum
Posted: 6 days ago
Farnborough
Recruitment Genius
Salary: £22000 - £27000 per annum
Posted: 14 days ago
Hampshire
Greywood Associates Limited
Salary: £20000 - £30000 per annum
Posted: 15 days ago
Fareham, Hampshire
Vohkus
Salary: Up to £30,000 per annum depending on experience + benefits
Posted: 16 days ago