The first table below looks at the demand for the 2nd Line Support role in IT jobs advertised for the Hampshire region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 29 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Hampshire region.

Location
3 months to
29 Jul 2014
Same period 2013 Same period 2012
Second Line Support
Rank 143 150 158
Rank change year-on-year
+7 +8
Permanent jobs requiring a 2nd Line Support 50 47 34
As % of all permanent IT jobs located in Hampshire 1.27% 1.19% 0.86%
As % of the Job Titles category 1.35% 1.26% 0.90%
Number of salaries quoted 42 43 30
Average salary £25,000 £24,000 £30,000
Average salary % change year-on-year
+4.16% -20.00%
90% offered a salary of more than £20,300 £17,800 £22,400
10% offered a salary of more than £32,000 £34,600 £38,100
UK excluding London average salary £24,500 £25,000 £25,000
% change year-on-year
-2.00% -
Job Titles Category
Hampshire
Permanent IT job ads with a match in the
Job Titles category
3712 3742 3797
As % of all permanent IT jobs located in Hampshire 93.93% 94.78% 96.10%
Number of salaries quoted 3035 3209 3295
Average salary £40,000 £37,500 £40,000
Average salary % change year-on-year
+6.66% -6.25%
90% offered a salary of more than £24,500 £23,500 £25,000
10% offered a salary of more than £58,000 £55,000 £55,000
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
2nd Line Support
South East

2nd Line Support
Jobs Demand Trend in Hampshire

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Hampshire region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Hampshire

2nd Line Support
Salary Trend in Hampshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Hampshire region.

2nd Line Support Salary Trend in Hampshire

2nd Line Support
Salary Histogram in Hampshire

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the Hampshire region over the 3 months to 29 July 2014.

2nd Line Support Salary Histogram in Hampshire

2nd Line Support
Job Locations in Hampshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support within the Hampshire region over the 3 months to 29 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Southampton +18 20 £23,500 +9.30% 2
Farnborough +9 8 £30,000 +33.33% 1
Basingstoke -4 6 £29,500 -1.66% 1
Portsmouth -14 6 £26,000 +48.57%
Hook -3 4 - -
Winchester +8 2 £23,500 +16.04% 1
Fareham -21 1 - -
Alton - 1 £27,500 -
2nd Line Support
South East

2nd Line Support
Top 30 Related IT Skills in Hampshire

For the 6 months to 29 July 2014, IT jobs across the Hampshire region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 70 (86.42%) Windows
2 51 (62.96%) Active Directory
3 45 (55.56%) Microsoft
4 38 (46.91%) Windows XP
5 37 (45.68%) MS Excel
6 35 (43.21%) MS Exchange
7 26 (32.10%) Firewall
8 24 (29.63%) Windows Server 2008
9 23 (28.40%) VMware
10 22 (27.16%) Exchange Server 2010
11 21 (25.93%) Windows Vista
12 20 (24.69%) SLA
12 20 (24.69%) Cisco
13 18 (22.22%) Windows 7
13 18 (22.22%) Windows 8
14 17 (20.99%) TCP/IP
14 17 (20.99%) Citrix
14 17 (20.99%) Windows Server 2003
15 16 (19.75%) ITIL
15 16 (19.75%) VMware Infrastructure
16 14 (17.28%) XenApp
17 13 (16.05%) HP
18 12 (14.81%) SharePoint
19 11 (13.58%) SQL
20 10 (12.35%) Exchange Server 2007
20 10 (12.35%) MCSE
20 10 (12.35%) VPN
20 10 (12.35%) Microsoft Certification
21 9 (11.11%) CRM
21 9 (11.11%) Windows 2000 Server

2nd Line Support
Top Related IT Skills in Hampshire by Category

For the 6 months to 29 July 2014, IT jobs across the Hampshire region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 35 (43.21%) MS Exchange
2 22 (27.16%) Exchange Server 2010
3 12 (14.81%) SharePoint
4 10 (12.35%) Exchange Server 2007
5 9 (11.11%) Exchange Server 2013
6 4 (4.94%) WebSphere
6 4 (4.94%) K2 blackpearl
7 3 (3.70%) Exchange Server 2003
8 1 (1.23%) IIS
8 1 (1.23%) SharePoint 2013
8 1 (1.23%) Lync
Applications
1 37 (45.68%) MS Excel
2 6 (7.41%) MS Office
3 4 (4.94%) MS PowerPoint
Cloud Services
1 2 (2.47%) SaaS
1 2 (2.47%) PaaS
1 2 (2.47%) IaaS
Communications & Networking
1 26 (32.10%) Firewall
2 17 (20.99%) TCP/IP
3 10 (12.35%) VPN
4 9 (11.11%) IPsec
5 8 (9.88%) SAN
6 7 (8.64%) LAN
6 7 (8.64%) WAN
7 5 (6.17%) DHCP
7 5 (6.17%) DNS
8 4 (4.94%) NAS
9 3 (3.70%) VLAN
9 3 (3.70%) Network Security
9 3 (3.70%) SSL
10 2 (2.47%) VoIP
11 1 (1.23%) WLAN
11 1 (1.23%) SNMP
11 1 (1.23%) IP Telephony
11 1 (1.23%) Wireless
Database & Business Intelligence
1 4 (4.94%) SQL Server
1 4 (4.94%) Oracle Database
2 2 (2.47%) MySQL
2 2 (2.47%) SQL Server 2012
General
1 6 (7.41%) Telecoms
1 6 (7.41%) Finance
2 5 (6.17%) Retail
3 2 (2.47%) Italian Language
Miscellaneous
1 7 (8.64%) Clustering
2 4 (4.94%) Thin Client
2 4 (4.94%) Fat Client
3 3 (3.70%) PDA
4 1 (1.23%) Computer Science
4 1 (1.23%) PACS
Operating Systems
1 70 (86.42%) Windows
2 38 (46.91%) Windows XP
3 24 (29.63%) Windows Server 2008
4 21 (25.93%) Windows Vista
5 18 (22.22%) Windows 7
5 18 (22.22%) Windows 8
6 17 (20.99%) Windows Server 2003
7 9 (11.11%) Windows Server 2012
7 9 (11.11%) Windows 2000 Server
8 8 (9.88%) Linux
9 2 (2.47%) CentOS
9 2 (2.47%) Red Hat Enterprise Linux
10 1 (1.23%) Mac OS X
10 1 (1.23%) UNIX
Processes & Methodologies
1 16 (19.75%) ITIL
2 9 (11.11%) CRM
3 7 (8.64%) Service Management
4 5 (6.17%) Technical Architecture
5 4 (4.94%) Problem Management
5 4 (4.94%) Change Control
5 4 (4.94%) Risk Management
5 4 (4.94%) Knowledge Management
6 3 (3.70%) Load Balancing
7 2 (2.47%) Network Management
8 1 (1.23%) Root Cause Analysis
8 1 (1.23%) Software Deployment
8 1 (1.23%) Network Monitoring
8 1 (1.23%) Software Testing
8 1 (1.23%) Incident Management
8 1 (1.23%) Change Management
Programming Languages
1 11 (13.58%) SQL
2 5 (6.17%) PowerShell
3 4 (4.94%) VBScript
Qualifications
1 10 (12.35%) MCSE
1 10 (12.35%) Microsoft Certification
2 8 (9.88%) MCSA
2 8 (9.88%) Security Cleared
3 7 (8.64%) MCP
4 6 (7.41%) SC Cleared
4 6 (7.41%) CCNA
4 6 (7.41%) Cisco Certification
5 5 (6.17%) A+ Certification
5 5 (6.17%) DV Cleared
5 5 (6.17%) MCITP
6 3 (3.70%) ITIL Certification
7 2 (2.47%) MCDST
7 2 (2.47%) MCTS
8 1 (1.23%) Degree
Quality Assurance & Compliance
1 20 (24.69%) SLA
System Software
1 51 (62.96%) Active Directory
2 16 (19.75%) VMware Infrastructure
3 14 (17.28%) XenApp
4 9 (11.11%) XenDesktop
5 6 (7.41%) vSphere
6 5 (6.17%) Hyper-V
7 4 (4.94%) Microsoft App-V
8 1 (1.23%) Terminal Server
8 1 (1.23%) vCloud
Systems Management
1 7 (8.64%) Backup Exec
2 5 (6.17%) SCCM
3 4 (4.94%) OpenView
3 4 (4.94%) Tivoli
3 4 (4.94%) MOM
3 4 (4.94%) Systems Management Server (SMS)
3 4 (4.94%) OpenView Configuration Management
3 4 (4.94%) NetBackup
Vendors
1 45 (55.56%) Microsoft
2 23 (28.40%) VMware
3 20 (24.69%) Cisco
4 17 (20.99%) Citrix
5 13 (16.05%) HP
6 6 (7.41%) Symantec
7 5 (6.17%) Fujitsu
8 4 (4.94%) Lumension
8 4 (4.94%) Meridio
8 4 (4.94%) Veritas
8 4 (4.94%) IBM
8 4 (4.94%) Oracle
9 3 (3.70%) Remedy
10 2 (2.47%) Dell
10 2 (2.47%) Salesforce.com
11 1 (1.23%) Juniper
11 1 (1.23%) SAP
11 1 (1.23%) Apple
11 1 (1.23%) ServiceNow
Farnborough, Hampshire
Zorba Consulting Limited
Salary: From £30,000 to £38,000 per annum + benefits
Posted: Yesterday
Winchester, Hampshire
Hot Rec
Salary: £22k - 26k per year
Posted: 5 days ago
Basingstoke, Hampshire
Capita Resourcing - IT Resourcing
Salary: £30000 - £35000 per annum + Benefits
Posted: 5 days ago
Southampton, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £24000 - £27000 per annum + benefits
Posted: 6 days ago
Hampshire
Venn Group - UK
Salary: 30000 Per Annum
Posted: 27 days ago