The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Farnborough region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 27 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Nov 2014
Same period 2013 Same period 2012
Technical Support
Rank 31 37 42
Rank change year-on-year
+6 +5
Permanent jobs requiring a Technical Support 4 3 2
As % of all permanent IT jobs located in Farnborough 1.99% 1.49% 0.92%
As % of the Job Titles category 2.02% 1.52% 0.98%
Number of salaries quoted 4 3 2
Average salary £25,000 £60,000 £58,250
Average salary % change year-on-year
-58.33% +3.00%
90% offered a salary of more than £22,500 £30,000 £53,250
10% offered a salary of more than £27,500 £60,000 £63,250
UK excluding London average salary £30,000 £31,000 £29,000
% change year-on-year
-3.22% +6.89%
Technical Support
Hampshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Farnborough region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Farnborough
Permanent IT job ads with a match in the
Job Titles category
198 198 204
As % of all permanent IT jobs located in Farnborough 98.51% 98.51% 94.01%
Number of salaries quoted 169 178 180
Average salary £40,000 £40,000 £45,000
Average salary % change year-on-year
- -11.11%
90% offered a salary of more than £25,000 £25,000 £30,000
10% offered a salary of more than £67,500 £52,500 £60,000
UK excluding London average salary £40,000 £40,000 £38,240
% change year-on-year
- +4.60%

Technical Support
Jobs Demand Trend in Farnborough

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Farnborough region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Farnborough

Technical Support
Salary Trend in Farnborough

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Farnborough region.

Technical Support Salary Trend in Farnborough

Technical Support
Top 30 Related IT Skills in Farnborough

For the 6 months to 27 November 2014, IT jobs across the Farnborough region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 6 (85.71%) Windows
2 4 (57.14%) Windows XP
2 4 (57.14%) SC Cleared
2 4 (57.14%) Security Cleared
3 3 (42.86%) Linux
3 3 (42.86%) MS Excel
3 3 (42.86%) SLA
3 3 (42.86%) Microsoft
4 2 (28.57%) VMware
4 2 (28.57%) VMware ESX
4 2 (28.57%) Red Hat
4 2 (28.57%) Windows Server 2003
4 2 (28.57%) MS Exchange
4 2 (28.57%) AIX
4 2 (28.57%) ITIL
4 2 (28.57%) UNIX
4 2 (28.57%) VMware Infrastructure
4 2 (28.57%) Windows 2000 Server
4 2 (28.57%) vSphere
4 2 (28.57%) Degree
4 2 (28.57%) Windows Vista
4 2 (28.57%) Windows Server 2012
5 1 (14.29%) Analytical Skills
5 1 (14.29%) Exchange Server 2007
5 1 (14.29%) Exchange Server 2010
5 1 (14.29%) Windows 8
5 1 (14.29%) Windows Server 2008
5 1 (14.29%) CRM
5 1 (14.29%) Active Directory
5 1 (14.29%) Software Testing

Technical Support
Top Related IT Skills in Farnborough by Category

For the 6 months to 27 November 2014, IT jobs across the Farnborough region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (28.57%) MS Exchange
2 1 (14.29%) Exchange Server 2003
2 1 (14.29%) Exchange Server 2007
2 1 (14.29%) Exchange Server 2010
Applications
1 3 (42.86%) MS Excel
Miscellaneous
1 1 (14.29%) Analytical Skills
Operating Systems
1 6 (85.71%) Windows
2 4 (57.14%) Windows XP
3 3 (42.86%) Linux
4 2 (28.57%) UNIX
4 2 (28.57%) AIX
4 2 (28.57%) Windows Server 2003
4 2 (28.57%) Windows Vista
4 2 (28.57%) Windows 2000 Server
4 2 (28.57%) Windows Server 2012
5 1 (14.29%) Windows 8
5 1 (14.29%) Windows Server 2008
Processes & Methodologies
1 2 (28.57%) ITIL
2 1 (14.29%) CRM
2 1 (14.29%) Software Testing
Qualifications
1 4 (57.14%) SC Cleared
1 4 (57.14%) Security Cleared
2 2 (28.57%) Degree
Quality Assurance & Compliance
1 3 (42.86%) SLA
System Software
1 2 (28.57%) VMware ESX
1 2 (28.57%) VMware Infrastructure
1 2 (28.57%) vSphere
2 1 (14.29%) Active Directory
Vendors
1 3 (42.86%) Microsoft
2 2 (28.57%) Red Hat
2 2 (28.57%) VMware