The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Farnborough region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 4 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
4 Aug 2015
Same period 2014 Same period 2013
Technical Support
Rank 54 36 37
Rank change year-on-year
-18 +1
Permanent jobs requiring a Technical Support 4 3 2
As % of all permanent IT jobs located in Farnborough 1.08% 1.31% 1.20%
As % of the Job Titles category 1.15% 1.37% 1.23%
Number of salaries quoted 4 3 2
Average salary £30,250 £27,500 £20,500
Average salary % change year-on-year
+10.00% +34.14%
90% offered a salary of more than £21,650 £25,500 £14,900
10% offered a salary of more than £35,000 £37,100 £26,100
UK excluding London average salary £28,000 £30,000 £31,000
% change year-on-year
-6.66% -3.22%
Technical Support
Hampshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Farnborough region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Farnborough
Permanent IT job ads with a match in the
Job Titles category
349 219 162
As % of all permanent IT jobs located in Farnborough 94.58% 95.63% 97.59%
Number of salaries quoted 304 175 159
Average salary £40,000 £42,500 £40,000
Average salary % change year-on-year
-5.88% +6.25%
90% offered a salary of more than £25,000 £27,500 £25,000
10% offered a salary of more than £60,000 £52,500 £57,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support
Jobs Demand Trend in Farnborough

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Farnborough region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Farnborough

Technical Support
Salary Trend in Farnborough

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Farnborough region.

Technical Support Salary Trend in Farnborough

Technical Support
Salary Histogram in Farnborough

This chart provides a salary histogram for IT jobs citing Technical Support across the Farnborough region over the 3 months to 4 August 2015.

Technical Support Salary Histogram in Farnborough

Technical Support
Top 30 Related IT Skills in Farnborough

For the 6 months to 4 August 2015, IT jobs across the Farnborough region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 7 (70.00%) Windows
1 7 (70.00%) Microsoft
2 6 (60.00%) MS Exchange
3 5 (50.00%) Active Directory
3 5 (50.00%) ITIL
3 5 (50.00%) Windows Server 2012
4 4 (40.00%) Windows 8
5 3 (30.00%) Hyper-V
5 3 (30.00%) MS Office
5 3 (30.00%) MS Excel
5 3 (30.00%) Internet
5 3 (30.00%) Firewall
5 3 (30.00%) VMware
5 3 (30.00%) VMware Infrastructure
6 2 (20.00%) PowerShell
6 2 (20.00%) Windows Server 2008
6 2 (20.00%) Windows 2000 Server
6 2 (20.00%) SonicWALL
6 2 (20.00%) Time Management
6 2 (20.00%) Data Protection
6 2 (20.00%) Exchange Server 2003
6 2 (20.00%) Degree
6 2 (20.00%) Windows Vista
6 2 (20.00%) Finance
6 2 (20.00%) CRM
6 2 (20.00%) Windows XP
6 2 (20.00%) HTML
6 2 (20.00%) SQL Server
6 2 (20.00%) Crystal Reports
6 2 (20.00%) HP

Technical Support
Top Related IT Skills in Farnborough by Category

For the 6 months to 4 August 2015, IT jobs across the Farnborough region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (60.00%) MS Exchange
2 2 (20.00%) Exchange Server 2003
3 1 (10.00%) Exchange Server 2007
3 1 (10.00%) Exchange Server 2010
Applications
1 3 (30.00%) MS Office
1 3 (30.00%) MS Excel
Cloud Services
1 1 (10.00%) SaaS
Communications & Networking
1 3 (30.00%) Internet
1 3 (30.00%) Firewall
2 2 (20.00%) SAN
Database & Business Intelligence
1 2 (20.00%) SQL Server
1 2 (20.00%) Crystal Reports
General
1 2 (20.00%) Finance
Libraries, Frameworks & Software Standards
1 2 (20.00%) HTML
Operating Systems
1 7 (70.00%) Windows
2 5 (50.00%) Windows Server 2012
3 4 (40.00%) Windows 8
4 2 (20.00%) Windows XP
4 2 (20.00%) Windows Vista
4 2 (20.00%) Windows Server 2008
4 2 (20.00%) Windows 2000 Server
4 2 (20.00%) Windows 7
5 1 (10.00%) Windows Server 2003
Processes & Methodologies
1 5 (50.00%) ITIL
2 2 (20.00%) CRM
2 2 (20.00%) Service Delivery
2 2 (20.00%) Time Management
2 2 (20.00%) Data Protection
2 2 (20.00%) ITIL V3
3 1 (10.00%) Performance Management
3 1 (10.00%) Project Management
Programming Languages
1 2 (20.00%) PowerShell
Qualifications
1 2 (20.00%) Degree
2 1 (10.00%) SC Cleared
2 1 (10.00%) Security Cleared
2 1 (10.00%) MCSE
2 1 (10.00%) Microsoft Certification
Quality Assurance & Compliance
1 1 (10.00%) SLA
1 1 (10.00%) QA
System Software
1 5 (50.00%) Active Directory
2 3 (30.00%) VMware Infrastructure
2 3 (30.00%) Hyper-V
Vendors
1 7 (70.00%) Microsoft
2 3 (30.00%) VMware
3 2 (20.00%) SonicWALL
3 2 (20.00%) Veeam
3 2 (20.00%) HP
3 2 (20.00%) Dell
3 2 (20.00%) Citrix
3 2 (20.00%) Avaya