The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Farnborough region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 1 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 Sep 2015
Same period 2014 Same period 2013
Technical Support
Rank 48 34 34
Rank change year-on-year
-14 0
Permanent jobs requiring a Technical Support 8 4 2
As % of all permanent IT jobs located in Farnborough 2.48% 1.51% 1.22%
As % of the Job Titles category 2.60% 1.56% 1.25%
Number of salaries quoted 8 4 2
Average salary £35,000 £27,500 £20,500
Average salary % change year-on-year
+27.27% +34.14%
UK excluding London average salary £28,000 £30,000 £30,750
% change year-on-year
-6.66% -2.43%
Technical Support
Hampshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Farnborough region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Farnborough
Permanent IT job ads with a match in the
Job Titles category
308 256 160
As % of all permanent IT jobs located in Farnborough 95.36% 96.60% 97.56%
Number of salaries quoted 264 206 155
Average salary £40,000 £42,500 £42,500
Average salary % change year-on-year
-5.88% -
90% offered a salary of more than £25,000 £27,500 £23,500
10% offered a salary of more than £57,500 £53,750 £57,500
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

Technical Support
Jobs Demand Trend in Farnborough

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Farnborough region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Farnborough

Technical Support
Salary Trend in Farnborough

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Farnborough region.

Technical Support Salary Trend in Farnborough

Technical Support
Salary Histogram in Farnborough

This chart provides a salary histogram for IT jobs citing Technical Support across the Farnborough region over the 3 months to 1 September 2015.

Technical Support Salary Histogram in Farnborough

Technical Support
Top 30 Related IT Skills in Farnborough

For the 6 months to 1 September 2015, IT jobs across the Farnborough region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 10 (76.92%) ITIL
1 10 (76.92%) Microsoft
2 8 (61.54%) Windows
3 7 (53.85%) MS Exchange
4 6 (46.15%) MS Office
4 6 (46.15%) Active Directory
4 6 (46.15%) Internet
4 6 (46.15%) Firewall
4 6 (46.15%) VMware
4 6 (46.15%) VMware Infrastructure
4 6 (46.15%) Windows Server 2012
5 5 (38.46%) Windows 8
5 5 (38.46%) Windows Server 2008
5 5 (38.46%) SonicWALL
5 5 (38.46%) Time Management
5 5 (38.46%) Veeam
5 5 (38.46%) Windows 7
5 5 (38.46%) Degree
5 5 (38.46%) Finance
5 5 (38.46%) Service Delivery
5 5 (38.46%) Avaya
5 5 (38.46%) SAN
5 5 (38.46%) HP
5 5 (38.46%) Dell
6 3 (23.08%) SLA
7 2 (15.38%) SharePoint
7 2 (15.38%) Cisco
7 2 (15.38%) CCNA
7 2 (15.38%) Citrix
7 2 (15.38%) Cisco Certification

Technical Support
Top Related IT Skills in Farnborough by Category

For the 6 months to 1 September 2015, IT jobs across the Farnborough region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (53.85%) MS Exchange
2 2 (15.38%) Office Communications Server
2 2 (15.38%) Lync
2 2 (15.38%) SharePoint
3 1 (7.69%) Exchange Server 2010
3 1 (7.69%) Exchange Server 2007
Applications
1 6 (46.15%) MS Office
2 1 (7.69%) MS Excel
Cloud Services
1 1 (7.69%) SaaS
Communications & Networking
1 6 (46.15%) Internet
1 6 (46.15%) Firewall
2 5 (38.46%) SAN
3 2 (15.38%) DHCP
3 2 (15.38%) DNS
3 2 (15.38%) VLAN
3 2 (15.38%) WebEx
3 2 (15.38%) Telepresence
Database & Business Intelligence
1 2 (15.38%) Crystal Reports
General
1 5 (38.46%) Finance
Miscellaneous
1 2 (15.38%) Video Conferencing
Operating Systems
1 8 (61.54%) Windows
2 6 (46.15%) Windows Server 2012
3 5 (38.46%) Windows Server 2008
3 5 (38.46%) Windows 7
3 5 (38.46%) Windows 8
4 1 (7.69%) Windows Server 2003
Processes & Methodologies
1 10 (76.92%) ITIL
2 5 (38.46%) Service Delivery
2 5 (38.46%) Time Management
3 2 (15.38%) Data Protection
3 2 (15.38%) ITIL V3
4 1 (7.69%) Performance Management
4 1 (7.69%) Project Management
Qualifications
1 5 (38.46%) Degree
2 2 (15.38%) CCNA
2 2 (15.38%) Cisco Certification
3 1 (7.69%) Microsoft Certification
3 1 (7.69%) SC Cleared
3 1 (7.69%) Security Cleared
3 1 (7.69%) MCSE
Quality Assurance & Compliance
1 3 (23.08%) SLA
2 1 (7.69%) QA
System Software
1 6 (46.15%) Active Directory
1 6 (46.15%) VMware Infrastructure
2 1 (7.69%) Hyper-V
Vendors
1 10 (76.92%) Microsoft
2 6 (46.15%) VMware
3 5 (38.46%) SonicWALL
3 5 (38.46%) HP
3 5 (38.46%) Dell
3 5 (38.46%) Avaya
3 5 (38.46%) Veeam
4 2 (15.38%) Cisco
4 2 (15.38%) Citrix
4 2 (15.38%) Polycom
4 2 (15.38%) Tandberg