The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Gateshead region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 28 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2014
Same period 2013 Same period 2012
Second Line Support
Rank - - 10
Permanent jobs requiring a 2nd Line Support 0 0 9
As % of all permanent IT jobs located in Gateshead - - 14.52%
As % of the Job Titles category - - 15.00%
Number of salaries quoted 0 0 9
Average salary - - £27,000
UK excluding London average salary £24,000 £25,000 £24,500
% change year-on-year
-4.00% +2.04%
2nd Line Support
Tyne and Wear

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Gateshead region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Gateshead
Permanent IT job ads with a match in the
Job Titles category
38 23 60
As % of all permanent IT jobs located in Gateshead 95.00% 100.00% 96.77%
Number of salaries quoted 33 21 50
Average salary £36,500 £36,500 £30,000
Average salary % change year-on-year
- +21.66%
90% offered a salary of more than £27,500 £25,000 £25,000
10% offered a salary of more than £37,550 £52,500 £52,500
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

2nd Line Support
Jobs Demand Trend in Gateshead

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Gateshead region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Gateshead

2nd Line Support
Salary Trend in Gateshead

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Gateshead region.

2nd Line Support Salary Trend in Gateshead

2nd Line Support
Top 16 Related IT Skills in Gateshead

For the 6 months to 28 August 2014, IT jobs across the Gateshead region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 2 (100.00%) Active Directory
1 2 (100.00%) Citrix
1 2 (100.00%) SAN
1 2 (100.00%) Tivoli Storage Manager
1 2 (100.00%) VMware
1 2 (100.00%) Windows
2 1 (50.00%) Exchange Server 2010
2 1 (50.00%) SQL Server
2 1 (50.00%) UNIX
2 1 (50.00%) Linux
2 1 (50.00%) MS Excel
2 1 (50.00%) SharePoint
2 1 (50.00%) MS Exchange
2 1 (50.00%) Microsoft
2 1 (50.00%) Exchange Server 2003
2 1 (50.00%) Exchange Server 2007

2nd Line Support
Top Related IT Skills in Gateshead by Category

For the 6 months to 28 August 2014, IT jobs across the Gateshead region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (50.00%) Exchange Server 2010
1 1 (50.00%) SharePoint
1 1 (50.00%) MS Exchange
1 1 (50.00%) Exchange Server 2003
1 1 (50.00%) Exchange Server 2007
Applications
1 1 (50.00%) MS Excel
Communications & Networking
1 2 (100.00%) SAN
Database & Business Intelligence
1 1 (50.00%) SQL Server
Operating Systems
1 2 (100.00%) Windows
2 1 (50.00%) UNIX
2 1 (50.00%) Linux
System Software
1 2 (100.00%) Active Directory
Systems Management
1 2 (100.00%) Tivoli Storage Manager
Vendors
1 2 (100.00%) Citrix
1 2 (100.00%) VMware
2 1 (50.00%) Microsoft