Help Desk Technician Jobs in Gateshead

Help Desk Technician
Tyne and Wear > Gateshead

The median Help Desk Technician salary in Gateshead is £23,625 per year according to job vacancies posted during the 6 months to 30 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

 6 months to
30 Apr 2024		 Same period 2023 Same period 2022
Rank 11 - -
Rank change year-on-year - - -
Permanent jobs requiring a Help Desk Technician 3 0 0
As % of all permanent jobs advertised in Gateshead 6.98% - -
As % of the Job Titles category 7.14% - -
Number of salaries quoted 3 0 0
10th Percentile - - -
25th Percentile £22,938 - -
Median annual salary (50th Percentile) £23,625 - -
75th Percentile £31,531 - -
90th Percentile £35,863 - -
Tyne and Wear median annual salary £23,625 - -

All Permanent IT Job Vacancies
Gateshead

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Gateshead. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Gateshead with a recognized job title 42 27 23
% of permanent jobs with a recognized job title 97.67% 51.92% 95.83%
Number of salaries quoted 32 11 15
10th Percentile £21,194 £23,750 £15,000
25th Percentile £26,438 £26,500 £20,000
Median annual salary (50th Percentile) £34,000 £32,500 £23,000
Median % change year-on-year +4.62% +41.30% -48.89%
75th Percentile £45,625 £42,500 £33,500
90th Percentile £53,625 £77,500 £42,000
Tyne and Wear median annual salary £47,500 £52,500 £45,000
% change year-on-year -9.52% +16.67% -

Help Desk Technician
Salary Histogram in Gateshead

Salary distribution for jobs citing Help Desk Technician in Gateshead over the 6 months to 30 April 2024.

Salary histogram for Help Desk Technician in Gateshead

Help Desk Technician Skill Set
Top 17 Co-occurring Skills and Capabilities in Gateshead

For the 6 months to 30 April 2024, Help Desk Technician job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Gateshead region featuring Help Desk Technician in the job title.

1 3 (100.00%) Collaborative Working
1 3 (100.00%) Problem-Solving
1 3 (100.00%) Social Skills
1 3 (100.00%) Inclusion and Diversity
1 3 (100.00%) Customer Service
2 2 (66.67%) Computer Science
2 2 (66.67%) Issue Tracking
3 1 (33.33%) Escalation Management
3 1 (33.33%) Network Security
3 1 (33.33%) Azure
3 1 (33.33%) ITIL
3 1 (33.33%) CRM
3 1 (33.33%) SLA
3 1 (33.33%) Cisco
3 1 (33.33%) Microsoft
3 1 (33.33%) Project Management
3 1 (33.33%) Incident Management

Help Desk Technician Skill Set
Co-occurring Skills and Capabilities in Gateshead by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 1 (33.33%) Azure
Communications & Networking
1 1 (33.33%) Network Security
General
1 3 (100.00%) Inclusion and Diversity
1 3 (100.00%) Social Skills
Processes & Methodologies
1 3 (100.00%) Collaborative Working
1 3 (100.00%) Customer Service
1 3 (100.00%) Problem-Solving
2 2 (66.67%) Computer Science
2 2 (66.67%) Issue Tracking
3 1 (33.33%) CRM
3 1 (33.33%) Escalation Management
3 1 (33.33%) Incident Management
3 1 (33.33%) ITIL
3 1 (33.33%) Project Management
Quality Assurance & Compliance
1 1 (33.33%) SLA
Vendors
1 1 (33.33%) Cisco
1 1 (33.33%) Microsoft
5 Help Desk Technician jobs in England