The table below looks at the statistics for the Technical Support Analyst role in IT jobs advertised for the Glasgow region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Analyst in their job title over the 3 months to 27 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Mar 2015
Same period 2014 Same period 2013
Technical Support Analyst
Rank 97 111 92
Rank change year-on-year
+14 -19
Permanent jobs requiring a Technical Support Analyst 1 1 1
As % of all permanent IT jobs located in Glasgow 0.086% 0.074% 0.10%
As % of the Job Titles category 0.091% 0.076% 0.11%
Number of salaries quoted 1 0 1
Average salary £45,000 - £33,000
UK excluding London average salary £28,750 £25,000 £26,000
% change year-on-year
+15.00% -3.84%
Technical Support Analyst
Scotland

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Glasgow region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Glasgow
Permanent IT job ads with a match in the
Job Titles category
1103 1314 929
As % of all permanent IT jobs located in Glasgow 95.33% 96.83% 94.31%
Number of salaries quoted 725 864 498
Average salary £42,500 £41,250 £40,000
Average salary % change year-on-year
+3.03% +3.12%
90% offered a salary of more than £28,500 £27,750 £26,000
10% offered a salary of more than £60,000 £52,500 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support Analyst
Jobs Demand Trend in Glasgow

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support Analyst in the job title across the Glasgow region as a proportion of the total demand within the Job Titles category.

Technical Support Analyst Jobs Demand Trend in Glasgow

Technical Support Analyst
Salary Trend in Glasgow

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the Glasgow region.

Technical Support Analyst Salary Trend in Glasgow

Technical Support Analyst
Top 30 Related IT Skills in Glasgow

For the 6 months to 27 March 2015, IT jobs across the Glasgow region that cited Technical Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title.

1 2 (66.67%) Windows
1 2 (66.67%) MS Excel
2 1 (33.33%) E-Commerce
2 1 (33.33%) Client/Server
2 1 (33.33%) SOA
2 1 (33.33%) DNS
2 1 (33.33%) Cisco
2 1 (33.33%) Microsoft
2 1 (33.33%) Active Directory
2 1 (33.33%) Windows Server 2003
2 1 (33.33%) McAfee
2 1 (33.33%) Java
2 1 (33.33%) PHP
2 1 (33.33%) SQL
2 1 (33.33%) VBA
2 1 (33.33%) MySQL
2 1 (33.33%) SQL Server
2 1 (33.33%) MS Office
2 1 (33.33%) XML
2 1 (33.33%) UNIX
2 1 (33.33%) Content Management
2 1 (33.33%) Ethical Hacking
2 1 (33.33%) Intrusion Detection
2 1 (33.33%) Web Development
2 1 (33.33%) Business Desktop Deployment
2 1 (33.33%) SCCM
2 1 (33.33%) SCOM
2 1 (33.33%) Data Protection
2 1 (33.33%) Windows Server 2008
2 1 (33.33%) Product Management

Technical Support Analyst
Top Related IT Skills in Glasgow by Category

For the 6 months to 27 March 2015, IT jobs across the Glasgow region that cited Technical Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title. Up to 20 skills are shown per category.

Applications
1 2 (66.67%) MS Excel
2 1 (33.33%) MS Office
Communications & Networking
1 1 (33.33%) DNS
1 1 (33.33%) Firewall
1 1 (33.33%) Intrusion Detection
Database & Business Intelligence
1 1 (33.33%) MySQL
1 1 (33.33%) SQL Server
1 1 (33.33%) Relational Database
Libraries, Frameworks & Software Standards
1 1 (33.33%) XML
1 1 (33.33%) LAMP
Miscellaneous
1 1 (33.33%) Client/Server
1 1 (33.33%) Management Information System
Operating Systems
1 2 (66.67%) Windows
2 1 (33.33%) Linux
2 1 (33.33%) Windows Server 2003
2 1 (33.33%) Windows Server 2008
2 1 (33.33%) Windows Server 2012
2 1 (33.33%) UNIX
Processes & Methodologies
1 1 (33.33%) E-Commerce
1 1 (33.33%) SOA
1 1 (33.33%) Service Management
1 1 (33.33%) Information Security
1 1 (33.33%) Content Management
1 1 (33.33%) Ethical Hacking
1 1 (33.33%) Web Development
1 1 (33.33%) Data Protection
1 1 (33.33%) Product Management
1 1 (33.33%) Technical Analysis
1 1 (33.33%) Mentoring
Programming Languages
1 1 (33.33%) Java
1 1 (33.33%) PHP
1 1 (33.33%) SQL
1 1 (33.33%) VBA
System Software
1 1 (33.33%) Active Directory
Systems Management
1 1 (33.33%) Business Desktop Deployment
1 1 (33.33%) SCCM
1 1 (33.33%) SCOM
1 1 (33.33%) McAfee ePO
Vendors
1 1 (33.33%) Cisco
1 1 (33.33%) Microsoft
1 1 (33.33%) McAfee