The table below looks at the statistics for the Technical Support Analyst role in IT jobs advertised for the Scotland region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Analyst in their job title over the 3 months to 27 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Jan 2015
Same period 2014 Same period 2013
Technical Support Analyst
Rank 150 166 146
Rank change year-on-year
+16 -20
Permanent jobs requiring a Technical Support Analyst 3 1 3
As % of all permanent IT jobs located in Scotland 0.097% 0.030% 0.10%
As % of the Job Titles category 0.10% 0.032% 0.11%
Number of salaries quoted 1 0 1
Average salary £25,000 - £33,000
UK excluding London average salary £30,500 £28,000 £29,000
% change year-on-year
+8.92% -3.44%
Technical Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Scotland region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Scotland
Permanent IT job ads with a match in the
Job Titles category
2924 3149 2838
As % of all permanent IT jobs located in Scotland 94.11% 95.42% 96.24%
Number of salaries quoted 1920 2033 1970
Average salary £42,500 £42,000 £40,000
Average salary % change year-on-year
+1.19% +5.00%
90% offered a salary of more than £28,000 £28,000 £25,000
10% offered a salary of more than £60,000 £57,500 £60,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support Analyst
Jobs Demand Trend in Scotland

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support Analyst in the job title across the Scotland region as a proportion of the total demand within the Job Titles category.

Technical Support Analyst Jobs Demand Trend in Scotland

Technical Support Analyst
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the Scotland region.

Technical Support Analyst Salary Trend in Scotland

Technical Support Analyst
Job Locations in Scotland

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support Analyst within the Scotland region over the 3 months to 27 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Glasgow - 2 £25,000 -
Dundee - 1 - -
Technical Support Analyst
UK

Technical Support Analyst
Top 30 Related IT Skills in Scotland

For the 6 months to 27 January 2015, IT jobs across the Scotland region that cited Technical Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title.

1 2 (50.00%) Service Management
1 2 (50.00%) MS Office
1 2 (50.00%) Windows
1 2 (50.00%) MS Excel
2 1 (25.00%) E-Commerce
2 1 (25.00%) Client/Server
2 1 (25.00%) SLA
2 1 (25.00%) Cisco
2 1 (25.00%) Microsoft
2 1 (25.00%) Active Directory
2 1 (25.00%) Lotus
2 1 (25.00%) Windows Server 2003
2 1 (25.00%) McAfee
2 1 (25.00%) IBM Notes
2 1 (25.00%) ITIL
2 1 (25.00%) PHP
2 1 (25.00%) SQL
2 1 (25.00%) VBA
2 1 (25.00%) MySQL
2 1 (25.00%) SQL Server
2 1 (25.00%) Finance
2 1 (25.00%) LAMP
2 1 (25.00%) Content Management
2 1 (25.00%) Incident Management
2 1 (25.00%) Web Development
2 1 (25.00%) Business Desktop Deployment
2 1 (25.00%) SCCM
2 1 (25.00%) SCOM
2 1 (25.00%) Performance Management
2 1 (25.00%) Windows Server 2008

Technical Support Analyst
Top Related IT Skills in Scotland by Category

For the 6 months to 27 January 2015, IT jobs across the Scotland region that cited Technical Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (25.00%) IBM Notes
Applications
1 2 (50.00%) MS Office
1 2 (50.00%) MS Excel
Database & Business Intelligence
1 1 (25.00%) MySQL
1 1 (25.00%) SQL Server
General
1 1 (25.00%) Finance
Libraries, Frameworks & Software Standards
1 1 (25.00%) LAMP
Miscellaneous
1 1 (25.00%) Client/Server
1 1 (25.00%) Analytical Skills
Operating Systems
1 2 (50.00%) Windows
2 1 (25.00%) Windows Server 2003
2 1 (25.00%) Windows Server 2008
2 1 (25.00%) Windows Server 2012
Processes & Methodologies
1 2 (50.00%) Service Management
2 1 (25.00%) Content Management
2 1 (25.00%) Incident Management
2 1 (25.00%) Web Development
2 1 (25.00%) Performance Management
2 1 (25.00%) ITIL
2 1 (25.00%) E-Commerce
Programming Languages
1 1 (25.00%) PHP
1 1 (25.00%) SQL
1 1 (25.00%) VBA
Quality Assurance & Compliance
1 1 (25.00%) SLA
System Software
1 1 (25.00%) Active Directory
Systems Management
1 1 (25.00%) Business Desktop Deployment
1 1 (25.00%) SCCM
1 1 (25.00%) SCOM
1 1 (25.00%) McAfee ePO
Vendors
1 1 (25.00%) Cisco
1 1 (25.00%) Microsoft
1 1 (25.00%) Lotus
1 1 (25.00%) McAfee
Falkirk, Stirlingshire
Nigel Frank International Ltd
Salary: £35000 - £40000 per annum + plus bonus, pension, health, flexitime
Posted: 4 days ago