The statistics below represent IT jobs advertised across the Scotland region that had Technical Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 21 February 2017 with a comparison to same period over 2 years.

3 months to
21 Feb 2017
Same period 2016 Same period 2015
Technical Support Analyst
UK / Scotland
Rank 126 159 159
Rank change year-on-year
+33 0
Permanent jobs requiring a Technical Support Analyst 10 4 3
As % of all permanent IT jobs located in Scotland 0.44% 0.14% 0.096%
As % of the Job Titles category 0.45% 0.14% 0.10%
Number of salaries quoted 3 3 1
Median salary £25,000 £35,000 £45,000
Median salary % change year-on-year
-28.57% -22.22%
UK excluding London median salary £23,500 £28,000 £30,000
% change year-on-year
-16.07% -6.66%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Scotland region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Scotland
Permanent IT job ads with a match in the
Job Titles category
2208 2808 3000
As % of all permanent IT jobs located in Scotland 96.08% 95.74% 95.57%
Number of salaries quoted 1437 1821 1909
Median salary £42,500 £43,750 £42,500
Median salary % change year-on-year
-2.85% +2.94%
90% offered a salary of more than £28,000 £30,000 £28,500
10% offered a salary of more than £60,000 £60,000 £60,000
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

Technical Support Analyst
Jobs Demand Trend in Scotland

The demand trend of job ads across the Scotland region that featured Technical Support Analyst in the job title.

Technical Support Analyst Jobs Demand Trend in Scotland

Technical Support Analyst
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the Scotland region.

Technical Support Analyst Salary Trend in Scotland

Technical Support Analyst
Job Locations in Scotland

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support Analyst within the Scotland region over the 3 months to 21 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Glasgow +25 5 - - 1
Edinburgh - 3 £25,000 -
Inverclyde - 1 £38,000 -
Highlands - 1 - -
Technical Support Analyst
UK

Technical Support Analyst Skill Set
Top 30 Related IT Skills in Scotland

For the 6 months to 21 February 2017, Technical Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Scotland region featuring Technical Support Analyst in the job title.

1 8 (72.73%) Active Directory
1 8 (72.73%) MS Office
1 8 (72.73%) Windows
2 7 (63.64%) Windows 7
3 5 (45.45%) SCCM
3 5 (45.45%) Windows Server
4 4 (36.36%) Terminal Services
4 4 (36.36%) Windows Server 2008
4 4 (36.36%) Fat Client
4 4 (36.36%) Exchange Server 2010
4 4 (36.36%) Windows Server 2012
4 4 (36.36%) Analytical Skills
4 4 (36.36%) ITIL
4 4 (36.36%) MS Exchange
4 4 (36.36%) VPN
4 4 (36.36%) Thin Client
5 3 (27.27%) Apple
5 3 (27.27%) SharePoint
5 3 (27.27%) Malware Detection/Protection
5 3 (27.27%) Root Cause Analysis
5 3 (27.27%) Incident Management
5 3 (27.27%) Problem Management
6 2 (18.18%) JDE EnterpriseOne
6 2 (18.18%) Mentoring
6 2 (18.18%) Disclosure Scotland
6 2 (18.18%) SLA
6 2 (18.18%) JD Edwards
7 1 (9.09%) Record to Report
7 1 (9.09%) Virtual Servers
7 1 (9.09%) Unit4 Business World

Technical Support Analyst Skill Set
Top Related IT Skills in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (36.36%) Exchange Server 2010
1 4 (36.36%) MS Exchange
2 3 (27.27%) SharePoint
3 1 (9.09%) IBM Domino
Applications
1 8 (72.73%) MS Office
2 1 (9.09%) MS Excel
Business Applications
1 2 (18.18%) JDE EnterpriseOne
2 1 (9.09%) Unit4 Business World
Cloud Services
1 1 (9.09%) SaaS
Communications & Networking
1 4 (36.36%) VPN
2 1 (9.09%) LAN
2 1 (9.09%) NAS
2 1 (9.09%) SAN
2 1 (9.09%) TCP/IP
2 1 (9.09%) WAN
Database & Business Intelligence
1 1 (9.09%) DB2
1 1 (9.09%) SQL Server
General
1 1 (9.09%) Finance
Miscellaneous
1 4 (36.36%) Analytical Skills
1 4 (36.36%) Fat Client
1 4 (36.36%) Thin Client
2 1 (9.09%) Data Centre
Operating Systems
1 8 (72.73%) Windows
2 7 (63.64%) Windows 7
3 5 (45.45%) Windows Server
4 4 (36.36%) Windows Server 2008
4 4 (36.36%) Windows Server 2012
Processes & Methodologies
1 4 (36.36%) ITIL
2 3 (27.27%) Incident Management
2 3 (27.27%) Malware Detection/Protection
2 3 (27.27%) Problem Management
2 3 (27.27%) Root Cause Analysis
3 2 (18.18%) Mentoring
4 1 (9.09%) Configuration Management
4 1 (9.09%) ERP
4 1 (9.09%) Record to Report
4 1 (9.09%) Service Delivery
4 1 (9.09%) Workflow
Programming Languages
1 1 (9.09%) SQL
Qualifications
1 1 (9.09%) ITIL Certification
Quality Assurance & Compliance
1 2 (18.18%) Disclosure Scotland
1 2 (18.18%) SLA
System Software
1 8 (72.73%) Active Directory
2 4 (36.36%) Terminal Services
3 1 (9.09%) Terminal Server
3 1 (9.09%) Virtual Servers
3 1 (9.09%) VMware Infrastructure
Systems Management
1 5 (45.45%) SCCM
Vendors
1 3 (27.27%) Apple
2 2 (18.18%) JD Edwards
3 1 (9.09%) Citrix
3 1 (9.09%) Lotus
3 1 (9.09%) Microsoft
3 1 (9.09%) Oracle
3 1 (9.09%) VMware
Glasgow
Cathcart Associates
Salary: Benefits
Posted: 8 days ago