The first table below looks at the demand for the Technical Support Analyst role in IT jobs advertised for the Scotland region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Analyst in their job title over the 3 months to 22 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Scotland region.

Location
3 months to
22 May 2013
Same period 2012 Same period 2011
Technical Support Analyst
Rank 148 142 150
Rank change year-on-year
-6 +8
Permanent jobs requiring a Technical Support Analyst 6 11 6
As % of all permanent IT jobs located in Scotland 0.188% 0.314% 0.175%
As % of the Job Titles category 0.199% 0.333% 0.185%
Number of salaries quoted 3 10 6
Average salary £30,000 £27,000 £30,500
Average salary % change year-on-year
+11.11% -11.47%
90% offered a salary of more than £25,200 £23,500 £26,000
10% offered a salary of more than £32,000 £30,000 £32,500
UK excluding London average salary £27,250 £28,000 £29,000
% change year-on-year
-2.67% -3.44%
All Job Titles
Scotland
Permanent IT job ads with a match in the
Job Titles category
3021 3308 3235
As % of all permanent IT jobs located in Scotland 94.67% 94.51% 94.62%
Number of salaries quoted 1807 2408 2435
Average salary £40,000 £37,500 £40,000
Average salary % change year-on-year
+6.66% -6.25%
90% offered a salary of more than £27,000 £25,000 £27,500
10% offered a salary of more than £57,500 £55,000 £57,500
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
Technical Support Analyst
UK

Technical Support Analyst
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support Analyst across the Scotland region as a proportion of the total demand within the Job Titles category.

Scotland Technical Support Analyst Jobs Demand Trend

Technical Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the Scotland region.

Scotland Technical Support Analyst Salary Trend

Technical Support Analyst
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support Analyst within the Scotland region over the 3 months to 22 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Glasgow -15 5 £30,000 +11.11%
Aberdeenshire - 1 - -
Technical Support Analyst
UK

Technical Support Analyst
Top 30 Related IT Skills

For the 6 months to 22 May 2013, IT jobs across the Scotland region that cited Technical Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title.

1 6 (60.00%) Windows
2 4 (40.00%) SQL Server
2 4 (40.00%) Cisco
3 3 (30.00%) MS Excel
3 3 (30.00%) TCP/IP
3 3 (30.00%) EMC
3 3 (30.00%) Microsoft Certification
3 3 (30.00%) SAN
3 3 (30.00%) MCSE
3 3 (30.00%) MS Exchange
3 3 (30.00%) Firewall
3 3 (30.00%) Degree
3 3 (30.00%) Windows 7
3 3 (30.00%) Exchange Server 2010
4 2 (20.00%) Network Management
4 2 (20.00%) VMware ESXi
4 2 (20.00%) Fat Client
4 2 (20.00%) Windows Server 2008
4 2 (20.00%) WSUS
4 2 (20.00%) SQL Server 2005
4 2 (20.00%) Exchange Server 2003
4 2 (20.00%) SCCM
4 2 (20.00%) VMware Infrastructure
4 2 (20.00%) ITSM
4 2 (20.00%) Terminal Services
4 2 (20.00%) Windows Server 2003
4 2 (20.00%) SQL Server 2000
4 2 (20.00%) Systems Management Server (SMS)
4 2 (20.00%) NetIQ
4 2 (20.00%) McAfee

Technical Support Analyst
Top Related IT Skills by Category

For the 6 months to 22 May 2013, IT jobs across the Scotland region that cited Technical Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title. Up to 20 skills are shown per category.

Application Development
1 1 (10.00%) SAP Basis
Application Platforms
1 3 (30.00%) MS Exchange
1 3 (30.00%) Exchange Server 2010
2 2 (20.00%) Exchange Server 2003
3 1 (10.00%) Exchange Server 2007
Applications
1 3 (30.00%) MS Excel
Communications & Networking
1 3 (30.00%) TCP/IP
1 3 (30.00%) SAN
1 3 (30.00%) Firewall
2 2 (20.00%) LAN
2 2 (20.00%) VoIP
2 2 (20.00%) WLAN
3 1 (10.00%) NAS
Database & Business Intelligence
1 4 (40.00%) SQL Server
2 2 (20.00%) SQL Server 2005
2 2 (20.00%) SQL Server 2000
Development Applications
1 1 (10.00%) ChangeMan
General
1 1 (10.00%) Retail
1 1 (10.00%) Finance
1 1 (10.00%) Manufacturing
Miscellaneous
1 2 (20.00%) Fat Client
1 2 (20.00%) Thin Client
2 1 (10.00%) Foreign Exchange (FX)
2 1 (10.00%) CLARiiON
2 1 (10.00%) Symmetrix
2 1 (10.00%) Fixed Income
2 1 (10.00%) Mainframe
2 1 (10.00%) iPhone
2 1 (10.00%) Celerra
Operating Systems
1 6 (60.00%) Windows
2 3 (30.00%) Windows 7
3 2 (20.00%) Windows Server 2008
3 2 (20.00%) Windows Server 2003
3 2 (20.00%) UNIX
3 2 (20.00%) Windows XP
4 1 (10.00%) Linux
4 1 (10.00%) Windows 8
4 1 (10.00%) Windows Server 2012
Processes & Methodologies
1 2 (20.00%) Network Management
1 2 (20.00%) ITSM
1 2 (20.00%) Service Management
1 2 (20.00%) Document Management
1 2 (20.00%) ITIL
2 1 (10.00%) Change Management
Programming Languages
1 2 (20.00%) VBA
2 1 (10.00%) Java
2 1 (10.00%) SQL
Qualifications
1 3 (30.00%) Microsoft Certification
1 3 (30.00%) MCSE
1 3 (30.00%) Degree
2 2 (20.00%) VMware Certified Professional (VCP)
2 2 (20.00%) MCSA
2 2 (20.00%) MCP
2 2 (20.00%) Cisco Certification
2 2 (20.00%) CCNA
3 1 (10.00%) ITIL Certification
System Software
1 2 (20.00%) VMware ESXi
1 2 (20.00%) VMware Infrastructure
1 2 (20.00%) Terminal Services
1 2 (20.00%) VMware ESX
2 1 (10.00%) Active Directory
2 1 (10.00%) Terminal Server
Systems Management
1 2 (20.00%) WSUS
1 2 (20.00%) SCCM
1 2 (20.00%) Systems Management Server (SMS)
2 1 (10.00%) Backup Exec
Vendors
1 4 (40.00%) Cisco
2 3 (30.00%) EMC
3 2 (20.00%) NetIQ
3 2 (20.00%) McAfee
3 2 (20.00%) VMware
3 2 (20.00%) CommVault
3 2 (20.00%) Apple
3 2 (20.00%) Citrix
3 2 (20.00%) HP
4 1 (10.00%) Microsoft
4 1 (10.00%) Oracle
4 1 (10.00%) SAP
4 1 (10.00%) Symantec
4 1 (10.00%) Reuters
4 1 (10.00%) Bloomberg