The table below looks at the statistics for the Technical Support Analyst role in IT jobs advertised for the Scotland region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Analyst in their job title over the 3 months to 27 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Aug 2014
Same period 2013 Same period 2012
Technical Support Analyst
Rank 158 151 156
Rank change year-on-year
-7 +5
Permanent jobs requiring a Technical Support Analyst 3 4 5
As % of all permanent IT jobs located in Scotland 0.082% 0.13% 0.16%
As % of the Job Titles category 0.086% 0.14% 0.17%
Number of salaries quoted 2 3 4
Average salary £28,500 £18,500 £33,500
Average salary % change year-on-year
+54.05% -44.77%
90% offered a salary of more than £25,700 £18,500 £22,192
10% offered a salary of more than £31,300 £37,700 £42,100
UK excluding London average salary £28,500 £30,500 £28,250
% change year-on-year
-6.55% +7.96%
Technical Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Scotland region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Scotland
Permanent IT job ads with a match in the
Job Titles category
3487 2925 2990
As % of all permanent IT jobs located in Scotland 94.78% 94.60% 93.79%
Number of salaries quoted 2236 1923 2073
Average salary £40,000 £40,000 £40,000
90% offered a salary of more than £27,500 £28,500 £26,500
10% offered a salary of more than £57,500 £57,500 £55,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Technical Support Analyst
Jobs Demand Trend in Scotland

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support Analyst in the job title across the Scotland region as a proportion of the total demand within the Job Titles category.

Technical Support Analyst Jobs Demand Trend in Scotland

Technical Support Analyst
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the Scotland region.

Technical Support Analyst Salary Trend in Scotland

Technical Support Analyst
Job Locations in Scotland

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support Analyst within the Scotland region over the 3 months to 27 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Edinburgh -10 1 £25,000 -
Glasgow - 1 - -
Inverclyde - 1 £32,000 -
Technical Support Analyst
UK

Technical Support Analyst
Top 30 Related IT Skills in Scotland

For the 6 months to 27 August 2014, IT jobs across the Scotland region that cited Technical Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title.

1 5 (100.00%) Windows
2 3 (60.00%) ITIL
2 3 (60.00%) Lotus
3 2 (40.00%) Microsoft
3 2 (40.00%) Active Directory
3 2 (40.00%) IBM Notes
3 2 (40.00%) Incident Management
3 2 (40.00%) MS Office
4 1 (20.00%) VB6
4 1 (20.00%) Spring
4 1 (20.00%) Tapestry
4 1 (20.00%) WebSphere
4 1 (20.00%) Computer Science
4 1 (20.00%) Problem Management
4 1 (20.00%) SCCM
4 1 (20.00%) Performance Management
4 1 (20.00%) VMware Infrastructure
4 1 (20.00%) Windows Server 2008
4 1 (20.00%) NAS
4 1 (20.00%) Apple iOS
4 1 (20.00%) Mobile Device Management
4 1 (20.00%) Service Management
4 1 (20.00%) Service Delivery
4 1 (20.00%) Change Management
4 1 (20.00%) Finance
4 1 (20.00%) Hibernate
4 1 (20.00%) VMware
4 1 (20.00%) Lotus Domino
4 1 (20.00%) MS Excel
4 1 (20.00%) SSL

Technical Support Analyst
Top Related IT Skills in Scotland by Category

For the 6 months to 27 August 2014, IT jobs across the Scotland region that cited Technical Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (40.00%) IBM Notes
2 1 (20.00%) Lotus Domino
2 1 (20.00%) WebSphere
2 1 (20.00%) IIS
Applications
1 2 (40.00%) MS Office
2 1 (20.00%) MS Excel
Communications & Networking
1 1 (20.00%) SSL
1 1 (20.00%) SAN
1 1 (20.00%) NAS
Database & Business Intelligence
1 1 (20.00%) SQL Server
General
1 1 (20.00%) Finance
Libraries, Frameworks & Software Standards
1 1 (20.00%) .NET
1 1 (20.00%) Hibernate
1 1 (20.00%) Spring
1 1 (20.00%) Tapestry
Miscellaneous
1 1 (20.00%) Computer Science
Operating Systems
1 5 (100.00%) Windows
2 1 (20.00%) Windows Server 2003
2 1 (20.00%) Windows Server 2008
2 1 (20.00%) Apple iOS
Processes & Methodologies
1 3 (60.00%) ITIL
2 2 (40.00%) Incident Management
3 1 (20.00%) Problem Management
3 1 (20.00%) Performance Management
3 1 (20.00%) Mobile Device Management
3 1 (20.00%) Configuration Management
3 1 (20.00%) Service Management
3 1 (20.00%) Service Delivery
3 1 (20.00%) Change Management
Programming Languages
1 1 (20.00%) Java
1 1 (20.00%) VB
1 1 (20.00%) VB6
System Software
1 2 (40.00%) Active Directory
2 1 (20.00%) VMware Infrastructure
Systems Management
1 1 (20.00%) SCCM
Vendors
1 3 (60.00%) Lotus
2 2 (40.00%) Microsoft
3 1 (20.00%) Intel
3 1 (20.00%) Citrix
3 1 (20.00%) Apple
3 1 (20.00%) VMware