The table below looks at the statistics for the Technical Support Analyst role in IT jobs advertised for the Scotland region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Analyst in their job title over the 3 months to 21 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
21 Oct 2014
Same period 2013 Same period 2012
Technical Support Analyst
Rank 161 153 157
Rank change year-on-year
-8 +4
Permanent jobs requiring a Technical Support Analyst 1 7 3
As % of all permanent IT jobs located in Scotland 0.029% 0.22% 0.094%
As % of the Job Titles category 0.031% 0.23% 0.099%
Number of salaries quoted 1 6 2
Average salary £26,000 £36,750 £21,500
Average salary % change year-on-year
-29.25% +70.93%
UK excluding London average salary £25,000 £28,750 £27,500
% change year-on-year
-13.04% +4.54%
Technical Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Scotland region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Scotland
Permanent IT job ads with a match in the
Job Titles category
3247 3007 3040
As % of all permanent IT jobs located in Scotland 95.75% 94.89% 95.45%
Number of salaries quoted 2051 1931 2102
Average salary £40,000 £40,000 £40,000
90% offered a salary of more than £27,500 £27,500 £27,000
10% offered a salary of more than £60,000 £55,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Technical Support Analyst
Jobs Demand Trend in Scotland

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support Analyst in the job title across the Scotland region as a proportion of the total demand within the Job Titles category.

Technical Support Analyst Jobs Demand Trend in Scotland

Technical Support Analyst
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the Scotland region.

Technical Support Analyst Salary Trend in Scotland

Technical Support Analyst
Job Locations in Scotland

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support Analyst within the Scotland region over the 3 months to 21 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Stirling -26 1 £26,000 +40.54%
Technical Support Analyst
UK

Technical Support Analyst
Top 30 Related IT Skills in Scotland

For the 6 months to 21 October 2014, IT jobs across the Scotland region that cited Technical Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title.

1 5 (100.00%) Windows
2 4 (80.00%) Lotus
3 3 (60.00%) IBM Notes
3 3 (60.00%) Incident Management
3 3 (60.00%) MS Office
3 3 (60.00%) ITIL
4 2 (40.00%) Service Management
4 2 (40.00%) Performance Management
4 2 (40.00%) Active Directory
4 2 (40.00%) Finance
4 2 (40.00%) Analytical Skills
5 1 (20.00%) VMware
5 1 (20.00%) Intel
5 1 (20.00%) Citrix
5 1 (20.00%) SAN
5 1 (20.00%) Lotus Domino
5 1 (20.00%) MS Excel
5 1 (20.00%) Microsoft
5 1 (20.00%) Apple
5 1 (20.00%) Windows Server 2003
5 1 (20.00%) Configuration Management
5 1 (20.00%) VMware Infrastructure
5 1 (20.00%) Windows Server 2008
5 1 (20.00%) NAS
5 1 (20.00%) Apple iOS
5 1 (20.00%) Mobile Device Management
5 1 (20.00%) Service Delivery
5 1 (20.00%) Change Management
5 1 (20.00%) Computer Science
5 1 (20.00%) SCCM

Technical Support Analyst
Top Related IT Skills in Scotland by Category

For the 6 months to 21 October 2014, IT jobs across the Scotland region that cited Technical Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (60.00%) IBM Notes
2 1 (20.00%) Lotus Domino
Applications
1 3 (60.00%) MS Office
2 1 (20.00%) MS Excel
Communications & Networking
1 1 (20.00%) SAN
1 1 (20.00%) NAS
General
1 2 (40.00%) Finance
Miscellaneous
1 2 (40.00%) Analytical Skills
2 1 (20.00%) Computer Science
Operating Systems
1 5 (100.00%) Windows
2 1 (20.00%) Windows Server 2003
2 1 (20.00%) Windows Server 2008
2 1 (20.00%) Apple iOS
Processes & Methodologies
1 3 (60.00%) Incident Management
1 3 (60.00%) ITIL
2 2 (40.00%) Service Management
2 2 (40.00%) Performance Management
3 1 (20.00%) Configuration Management
3 1 (20.00%) Mobile Device Management
3 1 (20.00%) Service Delivery
3 1 (20.00%) Change Management
System Software
1 2 (40.00%) Active Directory
2 1 (20.00%) VMware Infrastructure
Systems Management
1 1 (20.00%) SCCM
Vendors
1 4 (80.00%) Lotus
2 1 (20.00%) VMware
2 1 (20.00%) Intel
2 1 (20.00%) Citrix
2 1 (20.00%) Microsoft
2 1 (20.00%) Apple