Scotland Technical Support Analyst Jobs

This section looks at the demand for the Technical Support Analyst role in IT jobs within the Scotland region compared to all other Job Titles we currently track. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Analyst in their job title over the 3 months to 25 July 2008 with a comparison to the same period last year.

Technical Support Analyst
Location Amersham Andover Aylesbury Basingstoke Bedfordshire Berkshire Birmingham Blandford Forum Bracknell Bradford Bridgend Brighton Bristol Bromley Buckinghamshire Burton-upon-Trent Bury St Edmunds Cambridge Cambridgeshire Canary Wharf Cardiff Cheshire Chester Chesterfield Chichester City of London Colchester Coventry Crawley Croydon Darlington Derby Derbyshire Devon Docklands, London Dorset Durham East Midlands East of England East Sussex Eastleigh Edinburgh England Epsom Essex Glasgow Gloucestershire Guildford Hammersmith Hampshire Harrow Hartlepool Havant Hemel Hempstead Hendon Herefordshire Hertford Hertfordshire High Wycombe Hounslow Isle of Man Kent Kidlington Kingston Upon Thames Lancashire Leatherhead Leeds Leighton Buzzard Lincolnshire London Luton Maidenhead Maidstone Manchester Merseyside Middlesex Milton Keynes New Malden Norfolk North East North West North Yorkshire Northampton Northamptonshire Norwich Nottingham Nottinghamshire Oxford Oxfordshire Preston Reading Redditch Redhill Renfrew Renfrewshire Rickmansworth Romford Rotherham Royston Ruislip Salford Scotland Sheffield Slough Somerset South East South Wales South West South Yorkshire St Albans St Helens Staffordshire Staines Suffolk Surrey Sussex UK Uxbridge Wales Walsall Warrington Warwickshire Watford Welling West Drayton West Midlands West Sussex West Yorkshire Widnes Windsor Wirral Wokingham Wolverhampton Worcester Worcestershire York Yorkshire	3 months to 25 Jul 2008	Same period last year
Rank	143	169
Rank change on same period last year	+26
Matching permanent IT job ads	11	16
As % of all UK permanent IT job ads sampled	0.006 %	0.007 %
As % of the category below	0.293 %	0.269 %
Salaries quoted	10	11
Average minimum salary	£22,525	£22,182
Average salary	£23,878	£23,455
% change on same period last year	+1.80 %
Average maximum salary	£25,230	£24,727
UK excluding London average salary	£26,523	£26,468
% change on same period last year	+0.20 %
Job Titles Scotland
Matching permanent IT job ads	3752	5942
As % of all UK permanent IT job ads sampled	1.981 %	2.433 %
Salaries quoted	2537	3719
Average minimum salary	£33,174	£33,294
Average salary	£36,476	£35,916
% change on same period last year	+1.55 %
Average maximum salary	£39,778	£38,539
UK excluding London average salary	£38,197	£39,483
% change on same period last year	-3.25 %
Technical Support Analyst UK

Technical Support Analyst
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of permanent IT jobs citing Technical Support Analyst across the Scotland region as a proportion of the total demand within the Job Titles category.

Technical Support Analyst
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the Scotland region.

Technical Support Analyst
Salary Histogram

The chart provides a salary histogram for IT jobs citing Technical Support Analyst across the Scotland region over the 3 months to 25 July 2008.

Technical Support Analyst
Job Locations

This section looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support Analyst within the Scotland region over the 3 months to 25 July 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

Location	Rank Change on Same Period Last Last	Matching Permanent IT Job Ads	Average Salary Last 3 Months	Average Salary % Change on Same Period Last Year
Glasgow	+18	9	£24,159	-
Renfrewshire	-	1	£21,500	-
Edinburgh	+14	1	£24,000	+5.66 %

Technical Support Analyst UK

Technical Support Analyst
Top 30 Related IT Skills

For the 6 months to 25 July 2008, IT jobs across the Scotland region that cited Technical Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title.

1 9 (39.13 %) Windows 2 8 (34.78 %) Active Directory 3 6 (26.09 %) MS Office 3 6 (26.09 %) Finance 4 5 (21.74 %) Firewall 4 5 (21.74 %) Microsoft Certification 4 5 (21.74 %) MCSE 4 5 (21.74 %) MS Excel 5 4 (17.39 %) Windows XP 5 4 (17.39 %) Windows 2000 5 4 (17.39 %) MCP 5 4 (17.39 %) Oracle 5 4 (17.39 %) LAN 5 4 (17.39 %) WAN 5 4 (17.39 %) DNS

6 3 (13.04 %) Citrix 6 3 (13.04 %) Cisco 6 3 (13.04 %) SQL Server 6 3 (13.04 %) Delphi 6 3 (13.04 %) SQL 6 3 (13.04 %) ITIL 6 3 (13.04 %) CheckPoint 6 3 (13.04 %) Avaya 6 3 (13.04 %) Exchange Server 2003 6 3 (13.04 %) Time Management 7 2 (8.696 %) Cisco PIX 7 2 (8.696 %) Validation 7 2 (8.696 %) Backup Exec 7 2 (8.696 %) Blue Coat 7 2 (8.696 %) ProxySG

Technical Support Analyst
Top Related IT Skills by Category

For the 6 months to 25 July 2008, IT jobs across the Scotland region that cited Technical Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms 1 3 (13.04 %) Exchange Server 2003 2 2 (8.696 %) MS Exchange	Applications 1 6 (26.09 %) MS Office 2 5 (21.74 %) MS Excel
Communications & Networking 1 5 (21.74 %) Firewall 2 4 (17.39 %) LAN 2 4 (17.39 %) WAN 2 4 (17.39 %) DNS 3 2 (8.696 %) NetScreen 3 2 (8.696 %) DHCP 3 2 (8.696 %) TCP/IP 3 2 (8.696 %) VPN 3 2 (8.696 %) Cisco PIX 4 1 (4.348 %) SMTP 4 1 (4.348 %) SMS	Database & Business Intelligence 1 3 (13.04 %) SQL Server 2 2 (8.696 %) Informix
General 1 6 (26.09 %) Finance 2 1 (4.348 %) Pensions	Miscellaneous 1 2 (8.696 %) Blackberry
Operating Systems 1 9 (39.13 %) Windows 2 4 (17.39 %) Windows 2000 2 4 (17.39 %) Windows XP 3 2 (8.696 %) UNIX 3 2 (8.696 %) Solaris 4 1 (4.348 %) Windows NT	Processes & Methodologies 1 3 (13.04 %) ITIL 1 3 (13.04 %) Time Management 2 2 (8.696 %) Validation 3 1 (4.348 %) Performance Management 3 1 (4.348 %) Configuration Management 3 1 (4.348 %) Service Management 3 1 (4.348 %) Disaster Recovery
Programming Languages 1 3 (13.04 %) Delphi 1 3 (13.04 %) SQL 2 1 (4.348 %) VB	Qualifications 1 5 (21.74 %) MCSE 1 5 (21.74 %) Microsoft Certification 2 4 (17.39 %) MCP 3 2 (8.696 %) CCNA 3 2 (8.696 %) Cisco Certification 4 1 (4.348 %) HNC 4 1 (4.348 %) HND 4 1 (4.348 %) CNA 4 1 (4.348 %) Novell Certification
Quality Assurance & Compliance 1 1 (4.348 %) SLA 1 1 (4.348 %) Sarbanes-Oxley	System Software 1 8 (34.78 %) Active Directory 2 2 (8.696 %) Backup Exec 2 2 (8.696 %) ProxySG 3 1 (4.348 %) Citrix Presentation Server 3 1 (4.348 %) Terminal Services
Systems Management 1 1 (4.348 %) CiscoWorks	Vendors 1 4 (17.39 %) Oracle 2 3 (13.04 %) Cisco 2 3 (13.04 %) Citrix 2 3 (13.04 %) Avaya 2 3 (13.04 %) CheckPoint 3 2 (8.696 %) Blue Coat 3 2 (8.696 %) Juniper 3 2 (8.696 %) Nokia 3 2 (8.696 %) Microsoft 3 2 (8.696 %) Sun 4 1 (4.348 %) Novell 4 1 (4.348 %) LANDesk