The statistics below represent IT jobs advertised across the Gloucester region that had 2nd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 20 January 2017 with a comparison to same period over 2 years.

3 months to
20 Jan 2017
Same period 2016 Same period 2015
Second Line Support
Gloucestershire / Gloucester
Rank 37 37 30
Rank change year-on-year
0 -7
Permanent jobs requiring a 2nd Line Support 18 1 4
As % of all permanent IT jobs located in Gloucester 5.29% 0.58% 2.27%
As % of the Job Titles category 5.37% 0.59% 2.31%
Number of salaries quoted 18 1 4
Median salary £22,000 £37,500 £22,500
Median salary % change year-on-year
-41.33% +66.66%
90% offered a salary of more than £20,500 £37,500 £21,450
10% offered a salary of more than £37,000 £37,500 £26,000
UK excluding London median salary £25,000 £25,375 £25,000
% change year-on-year
-1.47% +1.50%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Gloucester region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Gloucester
Permanent IT job ads with a match in the
Job Titles category
335 169 173
As % of all permanent IT jobs located in Gloucester 98.53% 97.69% 98.30%
Number of salaries quoted 314 120 145
Median salary £39,500 £40,000 £35,000
Median salary % change year-on-year
-1.25% +14.28%
90% offered a salary of more than £25,000 £19,000 £25,000
10% offered a salary of more than £54,000 £55,000 £70,000
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

2nd Line Support
Jobs Demand Trend in Gloucester

The demand trend of job ads across the Gloucester region that featured 2nd Line Support in the job title.

2nd Line Support Jobs Demand Trend in Gloucester

2nd Line Support
Salary Trend in Gloucester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Gloucester region.

2nd Line Support Salary Trend in Gloucester

2nd Line Support
Salary Histogram in Gloucester

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the Gloucester region over the 3 months to 20 January 2017.

2nd Line Support Salary Histogram in Gloucester

2nd Line Support Skill Set
Top 29 Related IT Skills in Gloucester

For the 6 months to 20 January 2017, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Gloucester region featuring 2nd Line Support in the job title.

1 26 (100.00%) Windows
2 25 (96.15%) Microsoft
2 25 (96.15%) MS Office
3 17 (65.38%) MS Excel
3 17 (65.38%) Windows 7
4 9 (34.62%) Active Directory
5 8 (30.77%) Windows Server
5 8 (30.77%) Virtual Desktop
5 8 (30.77%) SLA
5 8 (30.77%) Service Management
5 8 (30.77%) Service Delivery
5 8 (30.77%) ITIL
5 8 (30.77%) ITIL V3
5 8 (30.77%) Infrastructure Management
5 8 (30.77%) Problem Management
5 8 (30.77%) SCCM
5 8 (30.77%) DV Cleared
5 8 (30.77%) Security Cleared
6 1 (3.85%) Android
6 1 (3.85%) Apple iOS
6 1 (3.85%) Windows 10
6 1 (3.85%) Windows Server 2012
6 1 (3.85%) Firewall
6 1 (3.85%) Wireless
6 1 (3.85%) Citrix
6 1 (3.85%) Windows Server 2003
6 1 (3.85%) Windows XP
6 1 (3.85%) MS Exchange
6 1 (3.85%) ADSL

2nd Line Support Skill Set
Top Related IT Skills in Gloucester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (3.85%) MS Exchange
Applications
1 25 (96.15%) MS Office
2 17 (65.38%) MS Excel
Communications & Networking
1 1 (3.85%) ADSL
1 1 (3.85%) Firewall
1 1 (3.85%) Wireless
Operating Systems
1 26 (100.00%) Windows
2 17 (65.38%) Windows 7
3 8 (30.77%) Windows Server
4 1 (3.85%) Android
4 1 (3.85%) Apple iOS
4 1 (3.85%) Windows 10
4 1 (3.85%) Windows Server 2003
4 1 (3.85%) Windows Server 2012
4 1 (3.85%) Windows XP
Processes & Methodologies
1 8 (30.77%) Infrastructure Management
1 8 (30.77%) ITIL
1 8 (30.77%) ITIL V3
1 8 (30.77%) Problem Management
1 8 (30.77%) Service Delivery
1 8 (30.77%) Service Management
Qualifications
1 8 (30.77%) DV Cleared
1 8 (30.77%) Security Cleared
Quality Assurance & Compliance
1 8 (30.77%) SLA
System Software
1 9 (34.62%) Active Directory
2 8 (30.77%) Virtual Desktop
Systems Management
1 8 (30.77%) SCCM
Vendors
1 25 (96.15%) Microsoft
2 1 (3.85%) Citrix
Gloucester
Mint
Salary: £20000 - £22000 per annum + benefits
Posted: 11 days ago