The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Gloucester region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
Second Line Support
Rank 38 45 42
Rank change year-on-year
+7 -3
Permanent jobs requiring a 2nd Line Support 4 3 3
As % of all permanent IT jobs located in Gloucester 1.97% 1.05% 1.27%
As % of the Job Titles category 2.02% 1.06% 1.28%
Number of salaries quoted 4 3 3
Average salary £22,500 £26,000 £25,000
Average salary % change year-on-year
-13.46% +4.00%
90% offered a salary of more than £21,450 £24,000 £22,200
10% offered a salary of more than £26,000 £32,400 £31,000
UK excluding London average salary £25,000 £25,000 £24,500
% change year-on-year
- +2.04%
2nd Line Support
Gloucestershire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Gloucester region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Gloucester
Permanent IT job ads with a match in the
Job Titles category
198 284 234
As % of all permanent IT jobs located in Gloucester 97.54% 99.30% 99.15%
Number of salaries quoted 168 238 205
Average salary £40,000 £35,000 £42,000
Average salary % change year-on-year
+14.28% -16.66%
90% offered a salary of more than £21,500 £24,800 £27,500
10% offered a salary of more than £57,500 £48,000 £52,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

2nd Line Support
Jobs Demand Trend in Gloucester

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Gloucester region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Gloucester

2nd Line Support
Salary Trend in Gloucester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Gloucester region.

2nd Line Support Salary Trend in Gloucester

2nd Line Support
Top 22 Related IT Skills in Gloucester

For the 6 months to 19 December 2014, IT jobs across the Gloucester region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 3 (75.00%) MS Office
1 3 (75.00%) ITIL
2 2 (50.00%) ERP
2 2 (50.00%) MS Excel
2 2 (50.00%) Finance
3 1 (25.00%) Cisco
3 1 (25.00%) Microsoft
3 1 (25.00%) Citrix
3 1 (25.00%) Symantec
3 1 (25.00%) VMware
3 1 (25.00%) RDBMS
3 1 (25.00%) Relational Database
3 1 (25.00%) Service Management
3 1 (25.00%) Stakeholder Management
3 1 (25.00%) Linux
3 1 (25.00%) SQL
3 1 (25.00%) Microsoft Certification
3 1 (25.00%) ITIL Certification
3 1 (25.00%) Degree
3 1 (25.00%) Dynamics AX
3 1 (25.00%) VMware Infrastructure
3 1 (25.00%) Norton AntiVirus

2nd Line Support
Top Related IT Skills in Gloucester by Category

For the 6 months to 19 December 2014, IT jobs across the Gloucester region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Applications
1 3 (75.00%) MS Office
2 2 (50.00%) MS Excel
Business Applications
1 1 (25.00%) Dynamics AX
Database & Business Intelligence
1 1 (25.00%) RDBMS
1 1 (25.00%) Relational Database
General
1 2 (50.00%) Finance
Operating Systems
1 1 (25.00%) Linux
Processes & Methodologies
1 3 (75.00%) ITIL
2 2 (50.00%) ERP
3 1 (25.00%) Service Management
3 1 (25.00%) Stakeholder Management
Programming Languages
1 1 (25.00%) SQL
Qualifications
1 1 (25.00%) Microsoft Certification
1 1 (25.00%) ITIL Certification
1 1 (25.00%) Degree
System Software
1 1 (25.00%) VMware Infrastructure
Systems Management
1 1 (25.00%) Norton AntiVirus
Vendors
1 1 (25.00%) Cisco
1 1 (25.00%) Microsoft
1 1 (25.00%) Citrix
1 1 (25.00%) Symantec
1 1 (25.00%) VMware
Gloucester, Gloucestershire
Aximis (West) Limited
Salary: Up to £27K per annum
Posted: 5 days ago
Gloucester, Gloucestershire
G2 Recruitment Solutions Ltd.
Salary: £18k - 240k per year
Posted: 5 days ago