The table below looks at the statistics for the IT Support role in IT jobs advertised for the Gloucester region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 24 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Oct 2014
Same period 2013 Same period 2012
IT Support
Rank 35 40 49
Rank change year-on-year
+5 +9
Permanent jobs requiring an IT Support 2 1 2
As % of all permanent IT jobs located in Gloucester 1.16% 0.41% 0.75%
As % of the Job Titles category 1.18% 0.42% 0.76%
Number of salaries quoted 2 1 2
Average salary £24,500 £21,500 £27,625
Average salary % change year-on-year
+13.95% -22.17%
90% offered a salary of more than £22,500 £21,500 £22,725
10% offered a salary of more than £26,500 £21,500 £32,525
UK excluding London average salary £25,000 £23,000 £25,000
% change year-on-year
+8.69% -8.00%
IT Support
Gloucestershire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Gloucester region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Gloucester
Permanent IT job ads with a match in the
Job Titles category
169 237 262
As % of all permanent IT jobs located in Gloucester 98.26% 97.93% 98.50%
Number of salaries quoted 146 191 250
Average salary £40,000 £32,500 £40,000
Average salary % change year-on-year
+23.07% -18.75%
90% offered a salary of more than £27,035 £27,500 £27,500
10% offered a salary of more than £62,950 £52,650 £56,298
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

IT Support
Jobs Demand Trend in Gloucester

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the Gloucester region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in Gloucester

IT Support
Salary Trend in Gloucester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the Gloucester region.

IT Support Salary Trend in Gloucester

IT Support
Top 30 Related IT Skills in Gloucester

For the 6 months to 24 October 2014, IT jobs across the Gloucester region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 6 (100.00%) Windows
1 6 (100.00%) Active Directory
2 5 (83.33%) Microsoft
3 4 (66.67%) EPoS
4 3 (50.00%) MS Office
4 3 (50.00%) Blackberry
4 3 (50.00%) Windows 7
5 2 (33.33%) Windows Server 2008
5 2 (33.33%) VPN
5 2 (33.33%) MS Excel
6 1 (16.67%) Service Management
6 1 (16.67%) Firewall
6 1 (16.67%) ITSM
6 1 (16.67%) Management Information System
6 1 (16.67%) VMware
6 1 (16.67%) Information Security
6 1 (16.67%) SharePoint
6 1 (16.67%) FTP
6 1 (16.67%) TCP/IP
6 1 (16.67%) ITIL
6 1 (16.67%) MCP
6 1 (16.67%) C
6 1 (16.67%) SQL Server
6 1 (16.67%) Citrix
6 1 (16.67%) Microsoft Certification
6 1 (16.67%) IP Telephony
6 1 (16.67%) Mathematics
6 1 (16.67%) Problem Management
6 1 (16.67%) Spreadsheet
6 1 (16.67%) Hyper-V

IT Support
Top Related IT Skills in Gloucester by Category

For the 6 months to 24 October 2014, IT jobs across the Gloucester region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (16.67%) SharePoint
Applications
1 3 (50.00%) MS Office
2 2 (33.33%) MS Excel
3 1 (16.67%) Spreadsheet
Communications & Networking
1 2 (33.33%) VPN
2 1 (16.67%) Firewall
2 1 (16.67%) IP Telephony
2 1 (16.67%) FTP
2 1 (16.67%) TCP/IP
Database & Business Intelligence
1 1 (16.67%) SQL Server
Miscellaneous
1 4 (66.67%) EPoS
2 3 (50.00%) Blackberry
3 1 (16.67%) Management Information System
3 1 (16.67%) Mathematics
3 1 (16.67%) Analytical Skills
Operating Systems
1 6 (100.00%) Windows
2 3 (50.00%) Windows 7
3 2 (33.33%) Windows Server 2008
4 1 (16.67%) Windows Server 2012
Processes & Methodologies
1 1 (16.67%) ITIL
1 1 (16.67%) Service Management
1 1 (16.67%) ITSM
1 1 (16.67%) Information Security
1 1 (16.67%) Problem Management
1 1 (16.67%) Software Distribution
Programming Languages
1 1 (16.67%) C
Qualifications
1 1 (16.67%) MCP
1 1 (16.67%) Microsoft Certification
System Software
1 6 (100.00%) Active Directory
2 1 (16.67%) Hyper-V
Vendors
1 5 (83.33%) Microsoft
2 1 (16.67%) Citrix
2 1 (16.67%) VMware