IT Support Jobs in Gloucestershire

IT Support
South West > Gloucestershire

The median IT Support salary in Gloucestershire is £28,000 per year according to job vacancies posted during the 6 months to 28 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
28 Apr 2024
Same period 2023 Same period 2022
Rank 68 72 96
Rank change year-on-year +4 +24 +3
Permanent jobs requiring an IT Support 79 49 28
As % of all permanent jobs advertised in Gloucestershire 4.51% 3.90% 2.21%
As % of the Job Titles category 4.66% 4.60% 2.27%
Number of salaries quoted 63 28 28
10th Percentile £24,000 £26,150 £22,800
25th Percentile £25,625 £30,000 £24,509
Median annual salary (50th Percentile) £28,000 £36,000 £29,000
Median % change year-on-year -22.22% +24.14% +23.40%
75th Percentile £32,375 £45,000 £42,500
90th Percentile £51,750 £47,250 £53,250
South West median annual salary £28,000 £30,000 £28,500
% change year-on-year -6.67% +5.26% +14.00%

All Permanent IT Job Vacancies
Gloucestershire

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Gloucestershire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Gloucestershire with a recognized job title 1,694 1,065 1,236
% of permanent jobs with a recognized job title 96.74% 84.86% 97.55%
Number of salaries quoted 1,233 507 759
10th Percentile £27,500 £30,500 £28,750
25th Percentile £35,000 £37,500 £37,250
Median annual salary (50th Percentile) £50,000 £55,000 £50,000
Median % change year-on-year -9.09% +10.00% +1.01%
75th Percentile £61,250 £71,625 £62,827
90th Percentile £75,000 £82,500 £71,250
South West median annual salary £50,000 £52,500 £50,000
% change year-on-year -4.76% +5.00% +11.11%

IT Support
Job Vacancy Trend in Gloucestershire

Job postings that featured IT Support in the job title as a proportion of all IT jobs advertised in Gloucestershire.

Job vacancy trend for IT Support in Gloucestershire

IT Support
Salary Trend in Gloucestershire

3-month moving average salary quoted in jobs citing IT Support in Gloucestershire.

Salary trend for IT Support in Gloucestershire

IT Support
Salary Histogram in Gloucestershire

Salary distribution for jobs citing IT Support in Gloucestershire over the 6 months to 28 April 2024.

Salary histogram for IT Support in Gloucestershire

IT Support
Job Locations in Gloucestershire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the Gloucestershire region over the 6 months to 28 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Cheltenham +3 23 £29,000 -3.33% 2
Gloucester -7 14 £29,000 -35.56% 3
Tewkesbury -3 10 £31,250 -41.59% 2
Stroud - 9 £26,000 - 1
Wotton-under-Edge - 7 - -
Fairford - 1 £24,000 -
IT Support
South West

IT Support Skill Set
Top 30 Co-occurring Skills and Capabilities in Gloucestershire

For the 6 months to 28 April 2024, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Gloucestershire region featuring IT Support in the job title.

1 38 (48.10%) Windows
2 32 (40.51%) Social Skills
3 31 (39.24%) Customer Service
3 31 (39.24%) Microsoft 365
4 29 (36.71%) Microsoft
5 24 (30.38%) Firewall
6 22 (27.85%) Active Directory
7 18 (22.78%) Problem-Solving
8 17 (21.52%) ITIL
9 16 (20.25%) Azure
10 13 (16.46%) Windows Server
10 13 (16.46%) VPN
11 12 (15.19%) Driving Licence
12 11 (13.92%) Problem Management
12 11 (13.92%) Antivirus Management
12 11 (13.92%) SLA
12 11 (13.92%) Microsoft Office
13 10 (12.66%) DHCP
13 10 (12.66%) Wireless
13 10 (12.66%) Advertising
14 9 (11.39%) Windows 10
14 9 (11.39%) Degree
14 9 (11.39%) DV Cleared
14 9 (11.39%) Security Cleared
14 9 (11.39%) Customer Experience
14 9 (11.39%) Fault Analysis
14 9 (11.39%) Telecoms
14 9 (11.39%) DNS
14 9 (11.39%) B2B
14 9 (11.39%) Linux

IT Support Skill Set
Co-occurring Skills and Capabilities in Gloucestershire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (7.59%) Microsoft Exchange
2 5 (6.33%) SharePoint
Applications
1 11 (13.92%) Microsoft Office
Business Applications
1 2 (2.53%) Oracle Receivables
Cloud Services
1 31 (39.24%) Microsoft 365
2 16 (20.25%) Azure
3 2 (2.53%) Entra ID
4 1 (1.27%) WhatsApp
Communications & Networking
1 24 (30.38%) Firewall
2 13 (16.46%) VPN
3 10 (12.66%) DHCP
3 10 (12.66%) Wireless
4 9 (11.39%) DNS
5 8 (10.13%) TCP/IP
6 4 (5.06%) LAN
6 4 (5.06%) WAN
6 4 (5.06%) Wi-Fi
7 3 (3.80%) VoIP
8 2 (2.53%) Internet
8 2 (2.53%) IPv4
Database & Business Intelligence
1 2 (2.53%) Crystal Reports
1 2 (2.53%) Oracle Reports
Development Applications
1 2 (2.53%) Visual Studio
General
1 32 (40.51%) Social Skills
2 10 (12.66%) Advertising
3 9 (11.39%) Telecoms
4 8 (10.13%) Inclusion and Diversity
5 5 (6.33%) Analytical Skills
5 5 (6.33%) Manufacturing
6 4 (5.06%) Finance
7 3 (3.80%) Organisational Skills
8 1 (1.27%) Retail
Miscellaneous
1 12 (15.19%) Driving Licence
2 5 (6.33%) Self-Motivation
3 4 (5.06%) Replication
4 3 (3.80%) Smartphone
5 2 (2.53%) Augmented Reality
5 2 (2.53%) Virtual Reality
Operating Systems
1 38 (48.10%) Windows
2 13 (16.46%) Windows Server
3 9 (11.39%) Linux
3 9 (11.39%) Windows 10
4 6 (7.59%) Windows Server 2012
5 4 (5.06%) Windows 8
5 4 (5.06%) Windows Server 2016
6 2 (2.53%) Windows 2000
6 2 (2.53%) Windows 7
6 2 (2.53%) Windows Server 2008
6 2 (2.53%) Windows XP
Processes & Methodologies
1 31 (39.24%) Customer Service
2 18 (22.78%) Problem-Solving
3 17 (21.52%) ITIL
4 11 (13.92%) Antivirus Management
4 11 (13.92%) Problem Management
5 9 (11.39%) B2B
5 9 (11.39%) Customer Experience
5 9 (11.39%) Fault Analysis
6 7 (8.86%) PDCA
6 7 (8.86%) Service Delivery
7 6 (7.59%) Migration
8 5 (6.33%) Incident Management
8 5 (6.33%) Mathematics
8 5 (6.33%) Mobile Device Management
9 4 (5.06%) Agile
9 4 (5.06%) Co-Creation
10 3 (3.80%) Disaster Recovery
10 3 (3.80%) Mentoring
10 3 (3.80%) Proactive Monitoring
10 3 (3.80%) Security Operations
Programming Languages
1 4 (5.06%) SQL
2 3 (3.80%) PowerShell
Qualifications
1 9 (11.39%) Degree
1 9 (11.39%) DV Cleared
1 9 (11.39%) Security Cleared
2 8 (10.13%) Microsoft Certification
3 6 (7.59%) MCSE
4 4 (5.06%) SC Cleared
5 3 (3.80%) ITIL Certification
6 2 (2.53%) DBS Check
6 2 (2.53%) MCDST
6 2 (2.53%) MCITP
6 2 (2.53%) MCSA
7 1 (1.27%) CCNA
7 1 (1.27%) Cisco Certification
7 1 (1.27%) Network+ Certification
Quality Assurance & Compliance
1 11 (13.92%) SLA
2 4 (5.06%) ISO/IEC 27001
3 2 (2.53%) GDPR
4 1 (1.27%) Cyber Essentials
System Software
1 22 (27.85%) Active Directory
2 7 (8.86%) VMware Infrastructure
3 3 (3.80%) Hyper-V
4 2 (2.53%) Virtual Servers
Systems Management
1 4 (5.06%) WSUS
2 1 (1.27%) FortiGate
2 1 (1.27%) Microsoft Intune
Vendors
1 29 (36.71%) Microsoft
2 8 (10.13%) VMware
3 4 (5.06%) Sophos
3 4 (5.06%) Veeam
4 2 (2.53%) Citrix
4 2 (2.53%) Oracle
5 1 (1.27%) Acronis
5 1 (1.27%) Datto
5 1 (1.27%) Draytek