The table below looks at the statistics for the IT Support role in IT jobs advertised for the Gloucestershire region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 18 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
18 Sep 2014
Same period 2013 Same period 2012
IT Support
Rank 73 73 97
Rank change year-on-year
0 +24
Permanent jobs requiring an IT Support 10 3 9
As % of all permanent IT jobs located in Gloucestershire 1.22% 0.42% 0.73%
As % of the Job Titles category 1.28% 0.44% 0.75%
Number of salaries quoted 10 3 9
Average salary £23,750 £23,500 £22,500
Average salary % change year-on-year
+1.06% +4.44%
90% offered a salary of more than £17,800 £21,900 £20,000
10% offered a salary of more than £30,000 £23,500 £47,500
UK excluding London average salary £25,000 £23,500 £26,000
% change year-on-year
+6.38% -9.61%
IT Support
South West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Gloucestershire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Gloucestershire
Permanent IT job ads with a match in the
Job Titles category
783 684 1200
As % of all permanent IT jobs located in Gloucestershire 95.60% 95.80% 97.72%
Number of salaries quoted 674 610 1075
Average salary £36,000 £37,500 £35,500
Average salary % change year-on-year
-4.00% +5.63%
90% offered a salary of more than £23,500 £26,500 £22,000
10% offered a salary of more than £47,500 £50,000 £50,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

IT Support
Jobs Demand Trend in Gloucestershire

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the Gloucestershire region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in Gloucestershire

IT Support
Salary Trend in Gloucestershire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the Gloucestershire region.

IT Support Salary Trend in Gloucestershire

IT Support
Salary Histogram in Gloucestershire

This chart provides a salary histogram for IT jobs citing IT Support across the Gloucestershire region over the 3 months to 18 September 2014.

IT Support Salary Histogram in Gloucestershire

IT Support
Job Locations in Gloucestershire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support within the Gloucestershire region over the 3 months to 18 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cheltenham -10 2 £20,500 -12.76% 1
Gloucester +1 1 £22,000 +2.32%
Tewkesbury - 1 £18,000 -
IT Support
South West

IT Support
Top 30 Related IT Skills in Gloucestershire

For the 6 months to 18 September 2014, IT jobs across the Gloucestershire region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 22 (66.67%) Windows
2 20 (60.61%) Microsoft
3 19 (57.58%) Active Directory
4 17 (51.52%) MS Office
5 13 (39.39%) Windows Server 2008
5 13 (39.39%) Windows 7
6 10 (30.30%) MS Excel
7 9 (27.27%) SQL
8 8 (24.24%) Windows XP
9 7 (21.21%) Firewall
9 7 (21.21%) MS Exchange
9 7 (21.21%) TCP/IP
9 7 (21.21%) VPN
9 7 (21.21%) Internet
10 6 (18.18%) Citrix
10 6 (18.18%) WAN
10 6 (18.18%) DHCP
10 6 (18.18%) DNS
10 6 (18.18%) LAN
10 6 (18.18%) VMware
10 6 (18.18%) Degree
10 6 (18.18%) French Language
10 6 (18.18%) Time Management
11 5 (15.15%) HND
11 5 (15.15%) EPoS
12 4 (12.12%) German Language
12 4 (12.12%) Italian Language
12 4 (12.12%) Spanish Language
12 4 (12.12%) Advertising
13 3 (9.09%) VMware Infrastructure

IT Support
Top Related IT Skills in Gloucestershire by Category

For the 6 months to 18 September 2014, IT jobs across the Gloucestershire region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (21.21%) MS Exchange
2 1 (3.03%) Exchange Server 2007
2 1 (3.03%) Exchange Server 2010
Applications
1 17 (51.52%) MS Office
2 10 (30.30%) MS Excel
Cloud Services
1 1 (3.03%) SaaS
Communications & Networking
1 7 (21.21%) Firewall
1 7 (21.21%) TCP/IP
1 7 (21.21%) VPN
1 7 (21.21%) Internet
2 6 (18.18%) WAN
2 6 (18.18%) DHCP
2 6 (18.18%) DNS
2 6 (18.18%) LAN
3 2 (6.06%) VoIP
3 2 (6.06%) FTP
4 1 (3.03%) Structured Cabling
Database & Business Intelligence
1 2 (6.06%) SQL Server
2 1 (3.03%) Oracle Database
General
1 6 (18.18%) French Language
2 4 (12.12%) German Language
2 4 (12.12%) Italian Language
2 4 (12.12%) Spanish Language
2 4 (12.12%) Advertising
3 3 (9.09%) Finance
4 1 (3.03%) Marketing
Libraries, Frameworks & Software Standards
1 1 (3.03%) ASP.NET
1 1 (3.03%) .NET
Miscellaneous
1 5 (15.15%) EPoS
2 3 (9.09%) Analytical Skills
2 3 (9.09%) Blackberry
3 1 (3.03%) Mathematics
3 1 (3.03%) Computer Science
Operating Systems
1 22 (66.67%) Windows
2 13 (39.39%) Windows Server 2008
2 13 (39.39%) Windows 7
3 8 (24.24%) Windows XP
4 3 (9.09%) Windows Server 2012
5 2 (6.06%) Windows 8
6 1 (3.03%) Windows Server 2003
Processes & Methodologies
1 6 (18.18%) Time Management
2 2 (6.06%) Configuration Management
3 1 (3.03%) System Testing
3 1 (3.03%) People Management
3 1 (3.03%) Change Control
3 1 (3.03%) Software Deployment
3 1 (3.03%) ITIL
3 1 (3.03%) Service Management
3 1 (3.03%) Service Delivery
3 1 (3.03%) Software Engineering
Programming Languages
1 9 (27.27%) SQL
2 3 (9.09%) C#
3 1 (3.03%) C
3 1 (3.03%) C++
3 1 (3.03%) Java
3 1 (3.03%) PHP
3 1 (3.03%) VB.NET
Qualifications
1 6 (18.18%) Degree
2 5 (15.15%) HND
System Software
1 19 (57.58%) Active Directory
2 3 (9.09%) VMware Infrastructure
3 2 (6.06%) Hyper-V
3 2 (6.06%) XenApp
4 1 (3.03%) vSphere
Systems Management
1 2 (6.06%) SCCM
Vendors
1 20 (60.61%) Microsoft
2 6 (18.18%) Citrix
2 6 (18.18%) VMware
3 1 (3.03%) SolarWinds
3 1 (3.03%) HP
3 1 (3.03%) Sage
3 1 (3.03%) Oracle
Gloucestershire
ReThink Recruitment
Salary: £18000.00 - £25000.00 per annum + bonus + bens
Posted: 2 days ago
Cheltenham, Gloucestershire
Amsys
Salary: Up to £18,000 per annum +pension,life assurance and 50% staff discount
Posted: 23 days ago