The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the Gloucester region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Service Desk Analyst
Rank 38 - -
Rank change year-on-year
- 0
Permanent jobs requiring a Service Desk Analyst 1 0 0
As % of all permanent IT jobs located in Gloucester 0.50% - -
As % of the Job Titles category 0.51% - -
Number of salaries quoted 1 0 0
Average salary £23,500 - -
UK excluding London average salary £21,500 £21,500 £21,000
% change year-on-year
- +2.38%
Service Desk Analyst
Gloucestershire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Gloucester region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Gloucester
Permanent IT job ads with a match in the
Job Titles category
197 281 244
As % of all permanent IT jobs located in Gloucester 98.01% 99.29% 99.19%
Number of salaries quoted 166 233 215
Average salary £40,000 £35,000 £42,000
Average salary % change year-on-year
+14.28% -16.66%
90% offered a salary of more than £21,500 £25,000 £28,000
10% offered a salary of more than £58,000 £47,500 £51,200
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Desk Analyst
Jobs Demand Trend in Gloucester

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Gloucester region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Gloucester

Service Desk Analyst
Salary Trend in Gloucester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Gloucester region.

Service Desk Analyst Salary Trend in Gloucester

Service Desk Analyst
Top 9 Related IT Skills in Gloucester

For the 6 months to 24 December 2014, IT jobs across the Gloucester region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 1 (100.00%) MS Office
1 1 (100.00%) ITIL
1 1 (100.00%) Windows
1 1 (100.00%) Microsoft
1 1 (100.00%) Active Directory
1 1 (100.00%) Citrix
1 1 (100.00%) ITIL Certification
1 1 (100.00%) Windows Server 2008
1 1 (100.00%) XenApp

Service Desk Analyst
Top Related IT Skills in Gloucester by Category

For the 6 months to 24 December 2014, IT jobs across the Gloucester region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Applications
1 1 (100.00%) MS Office
Operating Systems
1 1 (100.00%) Windows
1 1 (100.00%) Windows Server 2008
Processes & Methodologies
1 1 (100.00%) ITIL
Qualifications
1 1 (100.00%) ITIL Certification
System Software
1 1 (100.00%) Active Directory
1 1 (100.00%) XenApp
Vendors
1 1 (100.00%) Microsoft
1 1 (100.00%) Citrix