The statistics below represent IT jobs advertised across the Gloucester region that had Service Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 24 February 2017 with a comparison to same period over 2 years.

3 months to
24 Feb 2017
Same period 2016 Same period 2015
Service Desk Analyst
Gloucestershire / Gloucester
Rank 40 32 -
Rank change year-on-year
-8 -
Permanent jobs requiring a Service Desk Analyst 2 3 0
As % of all permanent IT jobs located in Gloucester 0.78% 1.90% -
As % of the Job Titles category 0.79% 1.92% -
Number of salaries quoted 1 3 0
Median salary £20,250 £19,000 -
Median salary % change year-on-year
+6.57% -
UK excluding London median salary £22,500 £21,573 £21,750
% change year-on-year
+4.29% -0.81%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Gloucester region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Gloucester
Permanent IT job ads with a match in the
Job Titles category
252 156 192
As % of all permanent IT jobs located in Gloucester 97.67% 98.73% 96.97%
Number of salaries quoted 232 97 165
Median salary £40,000 £40,000 £35,000
Median salary % change year-on-year
- +14.28%
90% offered a salary of more than £25,000 £26,000 £25,500
10% offered a salary of more than £55,000 £55,000 £78,500
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

Service Desk Analyst
Jobs Demand Trend in Gloucester

The demand trend of job ads across the Gloucester region that featured Service Desk Analyst in the job title.

Service Desk Analyst Jobs Demand Trend in Gloucester

Service Desk Analyst
Salary Trend in Gloucester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Gloucester region.

Service Desk Analyst Salary Trend in Gloucester

Service Desk Analyst Skill Set
Top 12 Related IT Skills in Gloucester

For the 6 months to 24 February 2017, Service Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Gloucester region featuring Service Desk Analyst in the job title.

1 12 (92.31%) Security Cleared
2 11 (84.62%) Infrastructure Management
2 11 (84.62%) Problem Management
2 11 (84.62%) SC Cleared
2 11 (84.62%) DV Cleared
2 11 (84.62%) Service Delivery
3 2 (15.38%) Telecoms
3 2 (15.38%) MS Excel
3 2 (15.38%) MS Visio
3 2 (15.38%) MS Exchange
3 2 (15.38%) Microsoft
3 2 (15.38%) Active Directory

Service Desk Analyst Skill Set
Top Related IT Skills in Gloucester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (15.38%) MS Exchange
Applications
1 2 (15.38%) MS Excel
1 2 (15.38%) MS Visio
General
1 2 (15.38%) Telecoms
Processes & Methodologies
1 11 (84.62%) Infrastructure Management
1 11 (84.62%) Problem Management
1 11 (84.62%) Service Delivery
Qualifications
1 12 (92.31%) Security Cleared
2 11 (84.62%) DV Cleared
2 11 (84.62%) SC Cleared
System Software
1 2 (15.38%) Active Directory
Vendors
1 2 (15.38%) Microsoft