The statistics below represent IT jobs advertised across the Gloucester region that had Service Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 23 August 2016 with a comparison to same period over 2 years.

3 months to
23 Aug 2016
Same period 2015 Same period 2014
Service Desk Analyst
Rank 35 29 -
Rank change year-on-year
-6 -
Permanent jobs requiring a Service Desk Analyst 11 18 0
As % of all permanent IT jobs located in Gloucester 4.35% 6.52% -
As % of the Job Titles category 4.45% 6.82% -
Number of salaries quoted 11 18 0
Median salary £22,000 £25,500 -
Median salary % change year-on-year
-13.72% -
UK excluding London median salary £22,000 £22,000 £21,500
% change year-on-year
- +2.32%
Service Desk Analyst
Gloucestershire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Gloucester region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Gloucester
Permanent IT job ads with a match in the
Job Titles category
247 264 162
As % of all permanent IT jobs located in Gloucester 97.63% 95.65% 98.18%
Number of salaries quoted 235 241 136
Median salary £40,000 £40,000 £40,000
90% offered a salary of more than £20,850 £24,000 £22,500
10% offered a salary of more than £55,000 £51,000 £50,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Service Desk Analyst
Jobs Demand Trend in Gloucester

The demand trend of job ads across the Gloucester region that featured Service Desk Analyst in the job title.

Service Desk Analyst Jobs Demand Trend in Gloucester

Service Desk Analyst
Salary Trend in Gloucester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Gloucester region.

Service Desk Analyst Salary Trend in Gloucester

Service Desk Analyst
Salary Histogram in Gloucester

This chart provides a salary histogram for IT jobs citing Service Desk Analyst across the Gloucester region over the 3 months to 23 August 2016.

Service Desk Analyst Salary Histogram in Gloucester

Service Desk Analyst Skill Set
Top 21 Related IT Skills in Gloucester

For the 6 months to 23 August 2016, Service Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Gloucester region featuring Service Desk Analyst in the job title.

1 6 (54.55%) Service Delivery
1 6 (54.55%) Problem Management
1 6 (54.55%) DV Cleared
1 6 (54.55%) Security Cleared
1 6 (54.55%) Infrastructure Management
2 5 (45.45%) Ticket Management
2 5 (45.45%) Incident Management
2 5 (45.45%) SC Cleared
2 5 (45.45%) Change Management
2 5 (45.45%) SLA
3 4 (36.36%) CCNA
3 4 (36.36%) Cisco Certification
3 4 (36.36%) Microsoft Certification
3 4 (36.36%) Service Management
3 4 (36.36%) ITIL
3 4 (36.36%) MCP
3 4 (36.36%) MCSE
3 4 (36.36%) ITSM
3 4 (36.36%) Telecoms
3 4 (36.36%) ITIL V3
3 4 (36.36%) Analytical Skills

Service Desk Analyst Skill Set
Top Related IT Skills in Gloucester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

General
1 4 (36.36%) Telecoms
Miscellaneous
1 4 (36.36%) Analytical Skills
Processes & Methodologies
1 6 (54.55%) Infrastructure Management
1 6 (54.55%) Problem Management
1 6 (54.55%) Service Delivery
2 5 (45.45%) Change Management
2 5 (45.45%) Incident Management
2 5 (45.45%) Ticket Management
3 4 (36.36%) ITIL
3 4 (36.36%) ITIL V3
3 4 (36.36%) ITSM
3 4 (36.36%) Service Management
Qualifications
1 6 (54.55%) DV Cleared
1 6 (54.55%) Security Cleared
2 5 (45.45%) SC Cleared
3 4 (36.36%) CCNA
3 4 (36.36%) Cisco Certification
3 4 (36.36%) MCP
3 4 (36.36%) MCSE
3 4 (36.36%) Microsoft Certification
Quality Assurance & Compliance
1 5 (45.45%) SLA