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This section looks at the demand for the Service Desk Analyst role in IT jobs within the Gloucestershire region compared to all other Job Titles we currently track. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 25 July 2008 with a comparison to the same period last year.

 Service Desk Analyst
Location
3 months to 25 Jul 2008Same period last year
Rank10781
Rank change on same period last yearDown-26
Matching permanent IT job ads1815
As % of all UK permanent IT job ads sampled0.010 %0.006 %
As % of the category below0.916 %0.990 %
Salaries quoted1314
Average minimum salary£17,038£16,696
Average salary£19,529£17,095
% change on same period last year+14.23 %
Average maximum salary£22,019£17,493
UK excluding London average salary£20,093£20,470
% change on same period last year-1.84 %
Gloucestershire IT Job Market, Job TitlesJob Titles
Gloucestershire
Matching permanent IT job ads19651515
As % of all UK permanent IT job ads sampled1.037 %0.620 %
Salaries quoted17031322
Average minimum salary£33,523£30,390
Average salary£36,283£33,264
% change on same period last year+9.07 %
Average maximum salary£39,044£36,138
UK excluding London average salary£38,197£39,483
% change on same period last year-3.25 %
Service Desk Analyst South WestService Desk Analyst
South West

Service Desk Analyst
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of permanent IT jobs citing Service Desk Analyst across the Gloucestershire region as a proportion of the total demand within the Job Titles category.

Gloucestershire Service Desk Analyst Demand Trend

Service Desk Analyst
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Gloucestershire region.

Gloucestershire Service Desk Analyst Salary Trend

Service Desk Analyst
Salary Histogram

The chart provides a salary histogram for IT jobs citing Service Desk Analyst across the Gloucestershire region over the 3 months to 25 July 2008.

Gloucestershire Service Desk Analyst Salary Histogram

Service Desk Analyst
Job Locations

This section looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Analyst within the Gloucestershire region over the 3 months to 25 July 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

LocationRank Change
on Same Period
Last Last
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
GloucesterDown-149£18,089+7.14 %
Service Desk Analyst South WestService Desk Analyst
South West

Service Desk Analyst
Top 30 Related IT Skills

For the 6 months to 25 July 2008, IT jobs across the Gloucestershire region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

113 (41.94 %)ITIL
113 (41.94 %)Windows
211 (35.48 %)Security Cleared
310 (32.26 %)MS Excel
49 (29.03 %)Microsoft
58 (25.81 %)Service Management
66 (19.35 %)Configuration Management
66 (19.35 %)CMDB
66 (19.35 %)Problem Management
75 (16.13 %)MS Office
84 (12.90 %)Citrix
84 (12.90 %)DV Cleared
84 (12.90 %)assyst
93 (9.677 %)Internet
93 (9.677 %)Telecoms
93 (9.677 %)Active Directory
93 (9.677 %)HP
102 (6.452 %)ADSL
102 (6.452 %)Cisco
102 (6.452 %)IBM
102 (6.452 %)Finance
102 (6.452 %)Microsoft Certification
111 (3.226 %)Health
111 (3.226 %)Remedy
111 (3.226 %)Cisco Certification
111 (3.226 %)SLA
111 (3.226 %)CCNA
111 (3.226 %)C
111 (3.226 %)Windows NT
111 (3.226 %)Progress

Service Desk Analyst
Top Related IT Skills by Category

For the 6 months to 25 July 2008, IT jobs across the Gloucestershire region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Gloucestershire IT Job Market, ApplicationsApplications
110 (32.26 %)MS Excel
25 (16.13 %)MS Office
Gloucestershire IT Job Market, Business ApplicationsBusiness Applications
14 (12.90 %)assyst
Gloucestershire IT Job Market, Communications & NetworkingCommunications & Networking
13 (9.677 %)Internet
22 (6.452 %)ADSL
31 (3.226 %)Firewall
Gloucestershire IT Job Market, GeneralGeneral
13 (9.677 %)Telecoms
22 (6.452 %)Finance
31 (3.226 %)Health
Gloucestershire IT Job Market, MiscellaneousMiscellaneous
16 (19.35 %)CMDB
21 (3.226 %)Mathematics
Gloucestershire IT Job Market, Operating SystemsOperating Systems
113 (41.94 %)Windows
21 (3.226 %)Windows 2000
21 (3.226 %)Windows NT
Gloucestershire IT Job Market, Processes & MethodologiesProcesses & Methodologies
113 (41.94 %)ITIL
211 (35.48 %)Security Cleared
38 (25.81 %)Service Management
46 (19.35 %)Problem Management
46 (19.35 %)Configuration Management
54 (12.90 %)DV Cleared
Gloucestershire IT Job Market, Programming LanguagesProgramming Languages
11 (3.226 %)C
Gloucestershire IT Job Market, QualificationsQualifications
12 (6.452 %)Microsoft Certification
21 (3.226 %)MCSE
21 (3.226 %)MCSA
21 (3.226 %)CCNA
21 (3.226 %)Cisco Certification
Gloucestershire IT Job Market, Quality Assurance & ComplianceQuality Assurance & Compliance
11 (3.226 %)SLA
Gloucestershire IT Job Market, System SoftwareSystem Software
13 (9.677 %)Active Directory
Gloucestershire IT Job Market, VendorsVendors
19 (29.03 %)Microsoft
24 (12.90 %)Citrix
33 (9.677 %)HP
42 (6.452 %)Cisco
42 (6.452 %)IBM
51 (3.226 %)Remedy
51 (3.226 %)Progress
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