The statistics below represent IT jobs advertised across the Gloucestershire region that had Service Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 31 August 2016 with a comparison to same period over 2 years.

3 months to
31 Aug 2016
Same period 2015 Same period 2014
Service Desk Analyst
Rank 95 75 87
Rank change year-on-year
-20 +12
Permanent jobs requiring a Service Desk Analyst 14 29 3
As % of all permanent IT jobs located in Gloucestershire 1.32% 2.88% 0.36%
As % of the Job Titles category 1.36% 2.99% 0.38%
Number of salaries quoted 14 29 3
Median salary £22,000 £27,000 £25,500
Median salary % change year-on-year
-18.51% +5.88%
UK excluding London median salary £22,500 £22,000 £21,500
% change year-on-year
+2.27% +2.32%
Service Desk Analyst
South West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Gloucestershire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Gloucestershire
Permanent IT job ads with a match in the
Job Titles category
1027 970 797
As % of all permanent IT jobs located in Gloucestershire 97.07% 96.42% 96.72%
Number of salaries quoted 850 795 668
Median salary £42,500 £40,000 £36,500
Median salary % change year-on-year
+6.25% +9.58%
90% offered a salary of more than £24,500 £24,000 £23,500
10% offered a salary of more than £60,000 £46,000 £56,000
UK excluding London median salary £41,543 £40,000 £40,000
% change year-on-year
+3.85% -

Service Desk Analyst
Jobs Demand Trend in Gloucestershire

The demand trend of job ads across the Gloucestershire region that featured Service Desk Analyst in the job title.

Service Desk Analyst Jobs Demand Trend in Gloucestershire

Service Desk Analyst
Salary Trend in Gloucestershire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Gloucestershire region.

Service Desk Analyst Salary Trend in Gloucestershire

Service Desk Analyst
Salary Histogram in Gloucestershire

This chart provides a salary histogram for IT jobs citing Service Desk Analyst across the Gloucestershire region over the 3 months to 31 August 2016.

Service Desk Analyst Salary Histogram in Gloucestershire

Service Desk Analyst
Job Locations in Gloucestershire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Analyst within the Gloucestershire region over the 3 months to 31 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Gloucester -8 12 £22,000 -13.72%
Service Desk Analyst
South West

Service Desk Analyst Skill Set
Top 30 Related IT Skills in Gloucestershire

For the 6 months to 31 August 2016, Service Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Gloucestershire region featuring Service Desk Analyst in the job title.

1 11 (61.11%) DV Cleared
1 11 (61.11%) Security Cleared
2 8 (44.44%) Service Delivery
2 8 (44.44%) SLA
2 8 (44.44%) Incident Management
2 8 (44.44%) Problem Management
2 8 (44.44%) Infrastructure Management
3 7 (38.89%) ITIL
4 6 (33.33%) SC Cleared
5 5 (27.78%) Ticket Management
5 5 (27.78%) Active Directory
5 5 (27.78%) Change Management
6 4 (22.22%) ITSM
6 4 (22.22%) Service Management
6 4 (22.22%) CCNA
6 4 (22.22%) Telecoms
6 4 (22.22%) Cisco Certification
6 4 (22.22%) Microsoft Certification
6 4 (22.22%) MCP
6 4 (22.22%) MCSE
6 4 (22.22%) Analytical Skills
6 4 (22.22%) ITIL V3
7 3 (16.67%) SCOM
7 3 (16.67%) Remote Desktop
7 3 (16.67%) SharePoint
7 3 (16.67%) Password Management
8 2 (11.11%) Windows Server 2008
8 2 (11.11%) XenApp
8 2 (11.11%) Windows 7
8 2 (11.11%) LAN

Service Desk Analyst Skill Set
Top Related IT Skills in Gloucestershire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (16.67%) SharePoint
2 2 (11.11%) IIS
Applications
1 2 (11.11%) MS Office
Communications & Networking
1 3 (16.67%) Remote Desktop
2 2 (11.11%) DHCP
2 2 (11.11%) DNS
2 2 (11.11%) Internet
2 2 (11.11%) LAN
2 2 (11.11%) Structured Cabling
2 2 (11.11%) TCP/IP
2 2 (11.11%) WAN
General
1 4 (22.22%) Telecoms
Libraries, Frameworks & Software Standards
1 2 (11.11%) HTML
Miscellaneous
1 4 (22.22%) Analytical Skills
Operating Systems
1 2 (11.11%) Windows
1 2 (11.11%) Windows 7
1 2 (11.11%) Windows 8
1 2 (11.11%) Windows Server
1 2 (11.11%) Windows Server 2008
Processes & Methodologies
1 8 (44.44%) Incident Management
1 8 (44.44%) Infrastructure Management
1 8 (44.44%) Problem Management
1 8 (44.44%) Service Delivery
2 7 (38.89%) ITIL
3 5 (27.78%) Change Management
3 5 (27.78%) Ticket Management
4 4 (22.22%) ITIL V3
4 4 (22.22%) ITSM
4 4 (22.22%) Service Management
5 3 (16.67%) Password Management
Qualifications
1 11 (61.11%) DV Cleared
1 11 (61.11%) Security Cleared
2 6 (33.33%) SC Cleared
3 4 (22.22%) CCNA
3 4 (22.22%) Cisco Certification
3 4 (22.22%) MCP
3 4 (22.22%) MCSE
3 4 (22.22%) Microsoft Certification
Quality Assurance & Compliance
1 8 (44.44%) SLA
System Software
1 5 (27.78%) Active Directory
2 2 (11.11%) XenApp
Systems Management
1 3 (16.67%) SCOM
Vendors
1 2 (11.11%) Citrix
1 2 (11.11%) Microsoft
Gloucestershire
CGI
Salary: £25000 - £32000 per annum
Posted: 22 days ago