The first table below looks at the demand for the Service Desk Analyst role in IT jobs advertised for the Gloucestershire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 24 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Gloucestershire region.

Location
3 months to
24 May 2013
Same period 2012 Same period 2011
Service Desk Analyst
Rank 94 101 -
Rank change year-on-year
+7 -
Permanent jobs requiring a Service Desk Analyst 1 1 0
As % of all permanent IT jobs located in Gloucestershire 0.114% 0.080% -
As % of the Job Titles category 0.118% 0.083% -
Number of salaries quoted 1 1 0
Average salary £18,000 £25,000 -
Average salary % change year-on-year
-28.00% -
UK excluding London average salary £21,000 £21,500 £21,000
% change year-on-year
-2.32% +2.38%
All Job Titles
Gloucestershire
Permanent IT job ads with a match in the
Job Titles category
850 1203 1114
As % of all permanent IT jobs located in Gloucestershire 96.59% 96.55% 94.49%
Number of salaries quoted 764 1029 970
Average salary £35,000 £37,500 £36,000
Average salary % change year-on-year
-6.66% +4.16%
90% offered a salary of more than £25,000 £27,500 £25,000
10% offered a salary of more than £46,000 £50,000 £50,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
Service Desk Analyst
South West

Service Desk Analyst
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst across the Gloucestershire region as a proportion of the total demand within the Job Titles category.

Gloucestershire Service Desk Analyst Jobs Demand Trend

Service Desk Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Gloucestershire region.

Gloucestershire Service Desk Analyst Salary Trend

Service Desk Analyst
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Analyst within the Gloucestershire region over the 3 months to 24 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Cirencester - 1 £18,000 -
Service Desk Analyst
South West

Service Desk Analyst
Top 28 Related IT Skills

For the 6 months to 24 May 2013, IT jobs across the Gloucestershire region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 5 (100.00%) MS Excel
2 4 (80.00%) MS Office
2 4 (80.00%) ITIL
3 1 (20.00%) Windows
3 1 (20.00%) Firewall
3 1 (20.00%) Wireless
3 1 (20.00%) PDA
3 1 (20.00%) Exchange Server 2003
3 1 (20.00%) SonicWALL
3 1 (20.00%) MS Exchange
3 1 (20.00%) DHCP
3 1 (20.00%) Ethernet
3 1 (20.00%) TCP/IP
3 1 (20.00%) VPN
3 1 (20.00%) DNS
3 1 (20.00%) Cisco
3 1 (20.00%) Microsoft
3 1 (20.00%) Active Directory
3 1 (20.00%) HP
3 1 (20.00%) Dell
3 1 (20.00%) Citrix
3 1 (20.00%) MetaFrame
3 1 (20.00%) Microsoft Certification
3 1 (20.00%) Avaya
3 1 (20.00%) Apple
3 1 (20.00%) Terminal Services
3 1 (20.00%) Windows Server 2003
3 1 (20.00%) Blackberry

Service Desk Analyst
Top Related IT Skills by Category

For the 6 months to 24 May 2013, IT jobs across the Gloucestershire region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (20.00%) Exchange Server 2003
1 1 (20.00%) MS Exchange
Applications
1 5 (100.00%) MS Excel
2 4 (80.00%) MS Office
Communications & Networking
1 1 (20.00%) Firewall
1 1 (20.00%) Wireless
1 1 (20.00%) DHCP
1 1 (20.00%) Ethernet
1 1 (20.00%) TCP/IP
1 1 (20.00%) VPN
1 1 (20.00%) DNS
Miscellaneous
1 1 (20.00%) PDA
1 1 (20.00%) Blackberry
Operating Systems
1 1 (20.00%) Windows
1 1 (20.00%) Windows Server 2003
Processes & Methodologies
1 4 (80.00%) ITIL
Qualifications
1 1 (20.00%) Microsoft Certification
System Software
1 1 (20.00%) Active Directory
1 1 (20.00%) MetaFrame
1 1 (20.00%) Terminal Services
Vendors
1 1 (20.00%) SonicWALL
1 1 (20.00%) Cisco
1 1 (20.00%) Microsoft
1 1 (20.00%) HP
1 1 (20.00%) Dell
1 1 (20.00%) Citrix
1 1 (20.00%) Avaya
1 1 (20.00%) Apple