The table below looks at the statistics for SLA skills in IT jobs advertised for the Gloucester region. Included is a guide to the salaries offered in IT jobs that have cited SLA over the 3 months to 24 September 2016 with a comparison to the same period over the previous 2 years.

3 months to
24 Sep 2016
Same period 2015 Same period 2014
Service Level Agreement (SLA)
Rank 18 38 35
Rank change year-on-year
+20 -3
Permanent jobs citing SLA 32 12 1
As % of all permanent IT jobs located in Gloucester 10.77% 3.88% 0.72%
As % of the Quality Assurance & Compliance category 94.12% 48.00% 7.69%
Number of salaries quoted 29 6 1
Median salary £25,000 £37,500 £64,000
Median salary % change year-on-year
-33.33% -41.40%
UK excluding London median salary £35,500 £35,000 £32,500
% change year-on-year
+1.42% +7.69%
SLA
Gloucestershire

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the Gloucester region.

Quality Assurance & Compliance Category
Gloucester
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
34 25 13
As % of all permanent IT jobs located in Gloucester 11.45% 8.09% 9.42%
Number of salaries quoted 31 19 10
Median salary £25,000 £37,500 £65,000
Median salary % change year-on-year
-33.33% -42.30%
90% offered a salary of more than £21,000 £35,000 £40,000
10% offered a salary of more than £40,000 £67,500 £60,000
UK excluding London median salary £45,000 £42,500 £40,000
% change year-on-year
+5.88% +6.25%

SLA
Jobs Demand Trend in Gloucester

The demand trend of job ads across the Gloucester region citing SLA as a proportion of all IT jobs with a match in the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in Gloucester

SLA
Salary Trend in Gloucester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the Gloucester region.

SLA Salary Trend in Gloucester

SLA
Salary Histogram in Gloucester

This chart provides a salary histogram for IT jobs citing SLA across the Gloucester region over the 3 months to 24 September 2016.

SLA Salary Histogram in Gloucester

SLA
Top 30 Related IT Skills in Gloucester

For the 6 months to 24 September 2016, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Gloucester region with a requirement for SLA.

1 28 (62.22%) ITIL
2 26 (57.78%) DV Cleared
2 26 (57.78%) Security Cleared
3 22 (48.89%) Service Delivery
3 22 (48.89%) Infrastructure Management
4 16 (35.56%) ITIL V3
5 15 (33.33%) Problem Management
6 13 (28.89%) Service Management
7 10 (22.22%) Software Engineering
8 9 (20.00%) Management Information System
8 9 (20.00%) Windows
8 9 (20.00%) Microsoft
9 8 (17.78%) Change Management
9 8 (17.78%) VMware
10 7 (15.56%) SAN
10 7 (15.56%) Active Directory
11 6 (13.33%) Telecoms
11 6 (13.33%) VMware Infrastructure
11 6 (13.33%) Windows Server
12 5 (11.11%) Ticket Management
12 5 (11.11%) Windows Server 2008
12 5 (11.11%) SCCM
12 5 (11.11%) vSphere
12 5 (11.11%) Windows 7
12 5 (11.11%) Incident Management
12 5 (11.11%) Citrix
12 5 (11.11%) MS Exchange
13 4 (8.89%) MCSE
13 4 (8.89%) MCP
13 4 (8.89%) SQL Server

SLA
Top Related IT Skills in Gloucester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (11.11%) MS Exchange
2 2 (4.44%) Exchange Server 2010
2 2 (4.44%) IIS
3 1 (2.22%) Exchange Server 2007
3 1 (2.22%) Exchange Server 2013
Applications
1 4 (8.89%) MS Office
2 1 (2.22%) MS Excel
Business Applications
1 2 (4.44%) SAP Oil and Gas
2 1 (2.22%) Maximo
Cloud Services
1 3 (6.67%) Office 365
1 3 (6.67%) SaaS
Communications & Networking
1 7 (15.56%) SAN
2 4 (8.89%) DHCP
2 4 (8.89%) DNS
2 4 (8.89%) TCP/IP
3 3 (6.67%) FTP
3 3 (6.67%) HTTP
3 3 (6.67%) NAS
3 3 (6.67%) WAN
3 3 (6.67%) Wireshark
4 2 (4.44%) LAN
5 1 (2.22%) Internet
5 1 (2.22%) Remote Desktop
5 1 (2.22%) Structured Cabling
5 1 (2.22%) VLAN
5 1 (2.22%) VoIP
5 1 (2.22%) VPN
Database & Business Intelligence
1 4 (8.89%) SQL Server
2 1 (2.22%) SQL Server 2005
General
1 6 (13.33%) Telecoms
2 3 (6.67%) Retail
3 2 (4.44%) Electronics
3 2 (4.44%) Finance
3 2 (4.44%) Manufacturing
3 2 (4.44%) Marketing
Job Titles
1 13 (28.89%) Infrastructure Engineer
2 11 (24.44%) Service Level Manager
2 11 (24.44%) Service Manager
3 9 (20.00%) Analyst
4 5 (11.11%) Service Analyst
4 5 (11.11%) Service Desk Analyst
5 4 (8.89%) IT Support
6 3 (6.67%) 2nd/3rd Line Infrastructure Engineer
6 3 (6.67%) 3rd Line Infrastructure Engineer
6 3 (6.67%) Head of Delivery
6 3 (6.67%) Head of IT
6 3 (6.67%) Head of Service Delivery
6 3 (6.67%) Head of Support
6 3 (6.67%) Security Engineer
6 3 (6.67%) Storage Engineer
6 3 (6.67%) VMware Engineer
6 3 (6.67%) Windows Engineer
6 3 (6.67%) Windows Infrastructure Engineer
6 3 (6.67%) Wintel Engineer
6 3 (6.67%) Wintel Infrastructure Engineer
Libraries, Frameworks & Software Standards
1 1 (2.22%) HTML
1 1 (2.22%) X-Windows
Miscellaneous
1 9 (20.00%) Management Information System
2 4 (8.89%) Analytical Skills
3 3 (6.67%) Celerra
3 3 (6.67%) CLARiiON
3 3 (6.67%) EMC VNX
3 3 (6.67%) Wiki
4 1 (2.22%) Data Centre
4 1 (2.22%) Handset
4 1 (2.22%) Smartphone
Operating Systems
1 9 (20.00%) Windows
2 6 (13.33%) Windows Server
3 5 (11.11%) Windows 7
3 5 (11.11%) Windows Server 2008
4 4 (8.89%) Windows Server 2003
4 4 (8.89%) Windows Server 2012
5 3 (6.67%) Data ONTAP
5 3 (6.67%) Linux
5 3 (6.67%) Solaris
6 2 (4.44%) Unix
6 2 (4.44%) Windows 8
7 1 (2.22%) Windows 10
Processes & Methodologies
1 28 (62.22%) ITIL
2 22 (48.89%) Infrastructure Management
2 22 (48.89%) Service Delivery
3 16 (35.56%) ITIL V3
4 15 (33.33%) Problem Management
5 13 (28.89%) Service Management
6 10 (22.22%) Software Engineering
7 8 (17.78%) Change Management
8 5 (11.11%) Incident Management
8 5 (11.11%) Ticket Management
9 4 (8.89%) ITSM
10 3 (6.67%) Change Control
10 3 (6.67%) Cybersecurity
10 3 (6.67%) Fault Analysis
10 3 (6.67%) Infrastructure Monitoring
10 3 (6.67%) Malware Detection/Protection
10 3 (6.67%) Performance Tuning
10 3 (6.67%) Service Desk Management
10 3 (6.67%) SIEM
10 3 (6.67%) Storage Virtualisation
Programming Languages
1 3 (6.67%) SQL
2 2 (4.44%) Shell Script
3 1 (2.22%) C
Qualifications
1 26 (57.78%) DV Cleared
1 26 (57.78%) Security Cleared
2 4 (8.89%) CCNA
2 4 (8.89%) Cisco Certification
2 4 (8.89%) MCP
2 4 (8.89%) MCSE
2 4 (8.89%) Microsoft Certification
3 3 (6.67%) GIAC
3 3 (6.67%) SC Cleared
4 1 (2.22%) VCAP
4 1 (2.22%) VCDX
4 1 (2.22%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 1 (2.22%) QA
System Software
1 7 (15.56%) Active Directory
2 6 (13.33%) VMware Infrastructure
3 5 (11.11%) vSphere
4 3 (6.67%) EMC RecoverPoint
4 3 (6.67%) NFS
4 3 (6.67%) Terminal Services
4 3 (6.67%) VMware ESX
5 2 (4.44%) XenApp
6 1 (2.22%) KVM
6 1 (2.22%) Virtual Desktop
6 1 (2.22%) XenDesktop
Systems Management
1 5 (11.11%) SCCM
2 3 (6.67%) AirWatch
2 3 (6.67%) HP Data Protector
2 3 (6.67%) NetBackup
2 3 (6.67%) SCOM
2 3 (6.67%) SnapMirror
2 3 (6.67%) SnapVault
2 3 (6.67%) WSUS
3 2 (4.44%) Oracle RMAN
4 1 (2.22%) Backup Exec
Vendors
1 9 (20.00%) Microsoft
2 8 (17.78%) VMware
3 5 (11.11%) Citrix
4 4 (8.89%) Cisco
4 4 (8.89%) HP
5 3 (6.67%) 3PAR
5 3 (6.67%) AlienVault
5 3 (6.67%) ArcSight
5 3 (6.67%) Brocade
5 3 (6.67%) CommVault
5 3 (6.67%) EMC
5 3 (6.67%) Isilon
5 3 (6.67%) LogRhythm
5 3 (6.67%) Meru Networks
5 3 (6.67%) NetApp
6 2 (4.44%) IBM
6 2 (4.44%) Oracle
6 2 (4.44%) SAP
7 1 (2.22%) F5
7 1 (2.22%) Juniper
Gloucester, Gloucestershire
Sopra Steria Limited
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