The table below looks at the statistics for SLA skills in IT jobs advertised for the Gloucestershire region. Included is a guide to the salaries offered in IT jobs that have cited SLA over the 3 months to 25 February 2017 with a comparison to the same period over the previous 2 years.

3 months to
25 Feb 2017
Same period 2016 Same period 2015
Service Level Agreement (SLA)
South West / Gloucestershire
Rank 76 72 73
Rank change year-on-year
-4 +1
Permanent jobs citing SLA 30 23 23
As % of all permanent IT jobs located in Gloucestershire 3.38% 2.40% 2.30%
As % of the Quality Assurance & Compliance category 37.04% 21.70% 28.05%
Number of salaries quoted 30 23 22
Median salary £34,750 £37,500 £32,500
Median salary % change year-on-year
-7.33% +15.38%
90% offered a salary of more than £23,000 £25,500 £23,225
10% offered a salary of more than £40,000 £75,000 £35,000
UK excluding London median salary £31,500 £35,000 £35,000
% change year-on-year
-10.00% -

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the Gloucestershire region.

Quality Assurance & Compliance Category
Gloucestershire
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
81 106 82
As % of all permanent IT jobs located in Gloucestershire 9.12% 11.08% 8.21%
Number of salaries quoted 69 75 67
Median salary £40,000 £38,500 £41,000
Median salary % change year-on-year
+3.89% -6.09%
90% offered a salary of more than £29,250 £28,200 £27,500
10% offered a salary of more than £65,000 £65,000 £70,000
UK excluding London median salary £41,792 £44,000 £42,500
% change year-on-year
-5.01% +3.52%

SLA
Jobs Demand Trend in Gloucestershire

The demand trend of job ads across the Gloucestershire region citing SLA as a proportion of all IT jobs with a match in the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in Gloucestershire

SLA
Salary Trend in Gloucestershire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the Gloucestershire region.

SLA Salary Trend in Gloucestershire

SLA
Salary Histogram in Gloucestershire

This chart provides a salary histogram for IT jobs citing SLA across the Gloucestershire region over the 3 months to 25 February 2017.

SLA Salary Histogram in Gloucestershire

SLA
Job Locations in Gloucestershire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the Gloucestershire region over the 3 months to 25 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Gloucester +15 28 £37,000 -53.75%
Cheltenham +5 2 £32,500 -13.33%
SLA
South West

SLA
Top 30 Related IT Skills in Gloucestershire

For the 6 months to 25 February 2017, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Gloucestershire region with a requirement for SLA.

1 62 (74.70%) ITIL
2 61 (73.49%) Security Cleared
3 60 (72.29%) DV Cleared
4 58 (69.88%) Infrastructure Management
5 51 (61.45%) Service Delivery
6 39 (46.99%) Problem Management
7 38 (45.78%) ITIL V3
7 38 (45.78%) Service Management
8 29 (34.94%) Windows
9 25 (30.12%) Management Information System
10 23 (27.71%) MS Office
10 23 (27.71%) Active Directory
11 21 (25.30%) Microsoft
12 20 (24.10%) Software Engineering
12 20 (24.10%) Data Encryption
12 20 (24.10%) Customer Requirements
13 19 (22.89%) Windows Server
14 18 (21.69%) SCCM
15 17 (20.48%) Virtual Desktop
16 8 (9.64%) VMware
17 7 (8.43%) VMware Infrastructure
17 7 (8.43%) SQL
18 6 (7.23%) Unix
18 6 (7.23%) Telecoms
19 5 (6.02%) Finance
19 5 (6.02%) Wi-Fi
19 5 (6.02%) Oracle
19 5 (6.02%) MS Exchange
19 5 (6.02%) VPN
19 5 (6.02%) Windows 7

SLA
Top Related IT Skills in Gloucestershire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (6.02%) MS Exchange
2 1 (1.20%) Confluence
Applications
1 23 (27.71%) MS Office
Business Applications
1 1 (1.20%) Remedy ITSM
1 1 (1.20%) SAP Oil and Gas
Cloud Services
1 1 (1.20%) Office 365
Communications & Networking
1 5 (6.02%) VPN
1 5 (6.02%) Wi-Fi
2 4 (4.82%) SAN
3 2 (2.41%) FTP
3 2 (2.41%) HTTP
3 2 (2.41%) NAS
4 1 (1.20%) DHCP
4 1 (1.20%) DNS
4 1 (1.20%) TCP/IP
Database & Business Intelligence
1 2 (2.41%) SQL Server
Development Applications
1 1 (1.20%) JIRA
General
1 6 (7.23%) Telecoms
2 5 (6.02%) Finance
3 2 (2.41%) Advertising
4 1 (1.20%) Electronics
4 1 (1.20%) Manufacturing
4 1 (1.20%) Marketing
Job Titles
1 30 (36.14%) Infrastructure Engineer
2 26 (31.33%) Service Manager
3 21 (25.30%) Service Level Manager
4 12 (14.46%) Support Engineer
5 8 (9.64%) 2nd Line Engineer
5 8 (9.64%) 2nd Line Support
5 8 (9.64%) 2nd Line Support Engineer
6 5 (6.02%) NOC Technician
7 4 (4.82%) 3rd Line Engineer
7 4 (4.82%) Windows Engineer
8 3 (3.61%) 3rd Line Support Engineer
8 3 (3.61%) IT Support
8 3 (3.61%) Service Desk Manager
8 3 (3.61%) Service Desk Team Leader
8 3 (3.61%) Storage Engineer
8 3 (3.61%) Support Consultant
8 3 (3.61%) Team Leader
8 3 (3.61%) VMware Engineer
8 3 (3.61%) VMware Support Engineer
8 3 (3.61%) Windows Support Engineer
Libraries, Frameworks & Software Standards
1 3 (3.61%) HTML
Miscellaneous
1 25 (30.12%) Management Information System
2 2 (2.41%) Celerra
2 2 (2.41%) CLARiiON
2 2 (2.41%) EMC VNX
2 2 (2.41%) Wiki
3 1 (1.20%) Data Centre
3 1 (1.20%) Linux Command Line
Operating Systems
1 29 (34.94%) Windows
2 19 (22.89%) Windows Server
3 6 (7.23%) Unix
4 5 (6.02%) Windows 7
5 4 (4.82%) Windows 10
6 3 (3.61%) Linux
7 2 (2.41%) Data ONTAP
7 2 (2.41%) Solaris
8 1 (1.20%) Mac OS
8 1 (1.20%) Windows Server 2003
8 1 (1.20%) Windows Server 2008
8 1 (1.20%) Windows Server 2012
8 1 (1.20%) Windows Vista
Processes & Methodologies
1 62 (74.70%) ITIL
2 58 (69.88%) Infrastructure Management
3 51 (61.45%) Service Delivery
4 39 (46.99%) Problem Management
5 38 (45.78%) ITIL V3
5 38 (45.78%) Service Management
6 20 (24.10%) Customer Requirements
6 20 (24.10%) Data Encryption
6 20 (24.10%) Software Engineering
7 5 (6.02%) Ticket Management
8 4 (4.82%) Coaching
8 4 (4.82%) Incident Management
8 4 (4.82%) Line Management
8 4 (4.82%) Mobile Device Management
9 3 (3.61%) Project Management
10 2 (2.41%) People Management
10 2 (2.41%) Presales
10 2 (2.41%) Storage Virtualisation
10 2 (2.41%) Time Management
11 1 (1.20%) Fault Analysis
Programming Languages
1 7 (8.43%) SQL
2 3 (3.61%) PL/SQL
3 2 (2.41%) Shell Script
Qualifications
1 61 (73.49%) Security Cleared
2 60 (72.29%) DV Cleared
3 2 (2.41%) SC Cleared
Quality Assurance & Compliance
1 3 (3.61%) QA
System Software
1 23 (27.71%) Active Directory
2 17 (20.48%) Virtual Desktop
3 7 (8.43%) VMware Infrastructure
4 2 (2.41%) EMC RecoverPoint
4 2 (2.41%) NFS
5 1 (1.20%) Terminal Services
5 1 (1.20%) vSphere
Systems Management
1 18 (21.69%) SCCM
2 2 (2.41%) HP Data Protector
2 2 (2.41%) NetBackup
2 2 (2.41%) Oracle RMAN
2 2 (2.41%) SnapMirror
2 2 (2.41%) SnapVault
3 1 (1.20%) AirWatch
3 1 (1.20%) SCOM
3 1 (1.20%) WSUS
Vendors
1 21 (25.30%) Microsoft
2 8 (9.64%) VMware
3 5 (6.02%) Oracle
4 3 (3.61%) EMC
4 3 (3.61%) HP
4 3 (3.61%) NetApp
5 2 (2.41%) 3PAR
5 2 (2.41%) Brocade
5 2 (2.41%) Cisco
5 2 (2.41%) IBM
5 2 (2.41%) Isilon
6 1 (1.20%) BMC
6 1 (1.20%) Citrix
6 1 (1.20%) CommVault
6 1 (1.20%) Dell
6 1 (1.20%) Meru Networks
6 1 (1.20%) Remedy
6 1 (1.20%) SAP