The table below looks at the statistics for SLA skills in IT jobs advertised for the Gloucestershire region. Included is a guide to the salaries offered in IT jobs that have cited SLA over the 3 months to 29 June 2016 with a comparison to the same period over the previous 2 years.

3 months to
29 Jun 2016
Same period 2015 Same period 2014
Service Level Agreement (SLA)
Rank 67 67 61
Rank change year-on-year
0 -6
Permanent jobs citing SLA 29 33 32
As % of all permanent IT jobs located in Gloucestershire 2.96% 3.16% 3.33%
As % of the Quality Assurance & Compliance category 28.43% 34.38% 27.12%
Number of salaries quoted 26 29 16
Median salary £36,000 £35,000 £40,250
Median salary % change year-on-year
+2.85% -13.04%
90% offered a salary of more than £19,500 £30,000 £20,000
10% offered a salary of more than £67,500 £41,800 £51,000
UK excluding London median salary £34,000 £34,000 £34,000
SLA
South West

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the Gloucestershire region.

Quality Assurance & Compliance Category
Gloucestershire
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
102 96 118
As % of all permanent IT jobs located in Gloucestershire 10.41% 9.20% 12.27%
Number of salaries quoted 83 81 71
Median salary £55,000 £40,250 £48,000
Median salary % change year-on-year
+36.64% -16.14%
90% offered a salary of more than £29,000 £30,150 £29,250
10% offered a salary of more than £80,000 £70,000 £67,500
UK excluding London median salary £45,000 £42,500 £41,500
% change year-on-year
+5.88% +2.40%

SLA
Jobs Demand Trend in Gloucestershire

The demand trend of job ads across the Gloucestershire region citing SLA as a proportion of all IT jobs with a match in the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in Gloucestershire

SLA
Salary Trend in Gloucestershire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the Gloucestershire region.

SLA Salary Trend in Gloucestershire

SLA
Salary Histogram in Gloucestershire

This chart provides a salary histogram for IT jobs citing SLA across the Gloucestershire region over the 3 months to 29 June 2016.

SLA Salary Histogram in Gloucestershire

SLA
Job Locations in Gloucestershire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the Gloucestershire region over the 3 months to 29 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Gloucester -1 13 £55,000 +57.14% 2
Cheltenham -12 10 £19,500 -46.93%
Cirencester -2 1 £32,000 -5.88%
Stroud - 1 £19,000 -
SLA
South West

SLA
Top 30 Related IT Skills in Gloucestershire

For the 6 months to 29 June 2016, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Gloucestershire region with a requirement for SLA.

1 25 (46.30%) ITIL
2 17 (31.48%) VPN
3 16 (29.63%) Active Directory
3 16 (29.63%) Security Cleared
4 15 (27.78%) Windows
5 14 (25.93%) Microsoft
5 14 (25.93%) Telecoms
6 13 (24.07%) VMware
6 13 (24.07%) DNS
6 13 (24.07%) TCP/IP
7 12 (22.22%) SCOM
8 11 (20.37%) VMware Infrastructure
8 11 (20.37%) Remote Desktop
8 11 (20.37%) DHCP
8 11 (20.37%) Cisco
8 11 (20.37%) MS Office
9 9 (16.67%) SAP
9 9 (16.67%) VoIP
9 9 (16.67%) SharePoint
9 9 (16.67%) Service Delivery
9 9 (16.67%) Password Management
9 9 (16.67%) Incident Management
9 9 (16.67%) Fault Analysis
9 9 (16.67%) DV Cleared
10 8 (14.81%) Ticket Management
10 8 (14.81%) Management Information System
10 8 (14.81%) MPLS
10 8 (14.81%) CRM
10 8 (14.81%) Linux
11 7 (12.96%) MS Exchange

SLA
Top Related IT Skills in Gloucestershire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (16.67%) SharePoint
2 7 (12.96%) MS Exchange
3 2 (3.70%) Exchange Server 2010
3 2 (3.70%) IIS
4 1 (1.85%) Exchange Server 2007
4 1 (1.85%) Exchange Server 2013
4 1 (1.85%) Skype for Business
Applications
1 11 (20.37%) MS Office
Business Applications
1 5 (9.26%) SAP Oil and Gas
2 4 (7.41%) SAP IS-U
Cloud Services
1 5 (9.26%) SaaS
2 4 (7.41%) Office 365
Communications & Networking
1 17 (31.48%) VPN
2 13 (24.07%) DNS
2 13 (24.07%) TCP/IP
3 11 (20.37%) DHCP
3 11 (20.37%) Remote Desktop
4 9 (16.67%) VoIP
5 8 (14.81%) MPLS
6 7 (12.96%) Wi-Fi
7 6 (11.11%) BGP
7 6 (11.11%) Cisco ASA
7 6 (11.11%) Cisco Nexus
7 6 (11.11%) EIGRP
7 6 (11.11%) HSRP
7 6 (11.11%) OSPF
7 6 (11.11%) SSL
7 6 (11.11%) Unified Communications
7 6 (11.11%) VRRP
8 5 (9.26%) SAN
9 4 (7.41%) Wireshark
10 2 (3.70%) Firewall
Database & Business Intelligence
1 1 (1.85%) SQL Server
1 1 (1.85%) SQL Server 2005
Development Applications
1 2 (3.70%) Robot Framework
1 2 (3.70%) SoapUI
General
1 14 (25.93%) Telecoms
2 7 (12.96%) Finance
3 6 (11.11%) Retail
4 5 (9.26%) Electronics
4 5 (9.26%) Manufacturing
4 5 (9.26%) Marketing
Job Titles
1 18 (33.33%) Analyst
2 9 (16.67%) ITIL Service Analyst
2 9 (16.67%) ITIL Service Desk Analyst
2 9 (16.67%) Service Analyst
2 9 (16.67%) Service Desk Analyst
2 9 (16.67%) Support Engineer
3 8 (14.81%) Cisco Engineer
3 8 (14.81%) IT Support
4 7 (12.96%) NOC Technician
5 6 (11.11%) Cisco Support
5 6 (11.11%) Cisco Support Engineer
5 6 (11.11%) Cisco Voice Engineer
5 6 (11.11%) Head of Delivery
5 6 (11.11%) Head of IT
5 6 (11.11%) Head of Service Delivery
5 6 (11.11%) Head of Support
5 6 (11.11%) Voice Engineer
5 6 (11.11%) Voice Support Engineer
6 5 (9.26%) Security Analyst
7 4 (7.41%) ABAP Developer
Libraries, Frameworks & Software Standards
1 3 (5.56%) BAPI
1 3 (5.56%) SAP ALE
1 3 (5.56%) SAP Smart Forms
1 3 (5.56%) Web Services
2 2 (3.70%) SOAP
3 1 (1.85%) HTML
3 1 (1.85%) SAP PI
3 1 (1.85%) SAP XI
3 1 (1.85%) X-Windows
Miscellaneous
1 8 (14.81%) Management Information System
2 6 (11.11%) Data Centre
2 6 (11.11%) PKI
3 3 (5.56%) Analytical Skills
4 1 (1.85%) CMDB
4 1 (1.85%) Computer Science
4 1 (1.85%) Handset
4 1 (1.85%) Smartphone
4 1 (1.85%) Wiki
Operating Systems
1 15 (27.78%) Windows
2 8 (14.81%) Linux
3 7 (12.96%) Windows Server
4 6 (11.11%) Windows 7
5 5 (9.26%) Windows Server 2008
6 4 (7.41%) Windows Server 2003
6 4 (7.41%) Windows Server 2012
7 2 (3.70%) Windows 8
8 1 (1.85%) Mac OS X
8 1 (1.85%) Windows 10
Processes & Methodologies
1 25 (46.30%) ITIL
2 9 (16.67%) Fault Analysis
2 9 (16.67%) Incident Management
2 9 (16.67%) Password Management
2 9 (16.67%) Service Delivery
3 8 (14.81%) CRM
3 8 (14.81%) Ticket Management
4 6 (11.11%) Budgeting and Forecasting
4 6 (11.11%) Load Balancing
4 6 (11.11%) Service Desk Management
5 5 (9.26%) Business Intelligence
5 5 (9.26%) Cybersecurity
5 5 (9.26%) Digital Marketing
5 5 (9.26%) Malware Detection/Protection
5 5 (9.26%) Programme Management
5 5 (9.26%) SIEM
6 3 (5.56%) Change Control
6 3 (5.56%) Change Management
6 3 (5.56%) Infrastructure Monitoring
6 3 (5.56%) Performance Tuning
Programming Languages
1 4 (7.41%) ABAP
2 1 (1.85%) PowerShell
Qualifications
1 16 (29.63%) Security Cleared
2 9 (16.67%) DV Cleared
3 7 (12.96%) Cisco Certification
3 7 (12.96%) SC Cleared
4 6 (11.11%) CCNP
4 6 (11.11%) CCNP Voice
5 4 (7.41%) GIAC
6 3 (5.56%) Degree
7 2 (3.70%) ISEB
7 2 (3.70%) ISEB Practitioner
8 1 (1.85%) CCNA
8 1 (1.85%) MCSA
8 1 (1.85%) Microsoft Certification
8 1 (1.85%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 1 (1.85%) ISO 9001
1 1 (1.85%) ISO/IEC 27001
System Software
1 16 (29.63%) Active Directory
2 11 (20.37%) VMware Infrastructure
3 4 (7.41%) VMware ESX
3 4 (7.41%) vSphere
4 3 (5.56%) Terminal Services
5 2 (3.70%) XenApp
6 1 (1.85%) Virtual Machines
6 1 (1.85%) XenDesktop
Systems Management
1 12 (22.22%) SCOM
2 6 (11.11%) Cisco CUCM
2 6 (11.11%) Cisco IPCC
2 6 (11.11%) Cisco UCCE
2 6 (11.11%) Cisco UCCX
3 5 (9.26%) SCCM
4 3 (5.56%) AirWatch
4 3 (5.56%) WSUS
5 1 (1.85%) Backup Exec
5 1 (1.85%) Microsoft Intune
Vendors
1 14 (25.93%) Microsoft
2 13 (24.07%) VMware
3 11 (20.37%) Cisco
4 9 (16.67%) SAP
5 6 (11.11%) Citrix
6 5 (9.26%) AlienVault
6 5 (9.26%) ArcSight
6 5 (9.26%) LogRhythm
7 4 (7.41%) Meru Networks
8 3 (5.56%) CommVault
9 2 (3.70%) Barracuda Networks
10 1 (1.85%) Apple
10 1 (1.85%) Blue Coat
10 1 (1.85%) F5
10 1 (1.85%) Forcepoint
10 1 (1.85%) Huawei
10 1 (1.85%) IBM
10 1 (1.85%) IronPort
10 1 (1.85%) Riverbed
10 1 (1.85%) ServiceNow
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