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This section looks at the demand for the 3rd Line Support role in IT jobs within the Gloucestershire region compared to all other Job Titles we currently track. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 25 July 2008 with a comparison to the same period last year.

 Third Line Support
Location
3 months to 25 Jul 2008Same period last year
Rank10991
Rank change on same period last yearDown-18
Matching permanent IT job ads165
As % of all UK permanent IT job ads sampled0.008 %0.002 %
As % of the category below0.814 %0.330 %
Salaries quoted75
Average minimum salary£33,143£31,000
Average salary£34,643£33,000
% change on same period last year+4.97 %
Average maximum salary£36,143£35,000
UK excluding London average salary£32,785£31,891
% change on same period last year+2.80 %
Gloucestershire IT Job Market, Job TitlesJob Titles
Gloucestershire
Matching permanent IT job ads19651515
As % of all UK permanent IT job ads sampled1.037 %0.620 %
Salaries quoted17031322
Average minimum salary£33,523£30,390
Average salary£36,283£33,264
% change on same period last year+9.07 %
Average maximum salary£39,044£36,138
UK excluding London average salary£38,197£39,483
% change on same period last year-3.25 %
3rd Line Support South West3rd Line Support
South West

3rd Line Support
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of permanent IT jobs citing 3rd Line Support across the Gloucestershire region as a proportion of the total demand within the Job Titles category.

Gloucestershire 3rd Line Support Demand Trend

3rd Line Support
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the Gloucestershire region.

Gloucestershire 3rd Line Support Salary Trend

3rd Line Support
Salary Histogram

The chart provides a salary histogram for IT jobs citing 3rd Line Support across the Gloucestershire region over the 3 months to 25 July 2008.

Gloucestershire 3rd Line Support Salary Histogram

3rd Line Support
Job Locations

This section looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support within the Gloucestershire region over the 3 months to 25 July 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

LocationRank Change
on Same Period
Last Last
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
GloucesterDown-104£40,625+20.37 %
CirencesterNew entry-2£25,000-
CheltenhamNew entry-1--
3rd Line Support South West3rd Line Support
South West

3rd Line Support
Top 30 Related IT Skills

For the 6 months to 25 July 2008, IT jobs across the Gloucestershire region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

114 (63.64 %)Windows
210 (45.45 %)SQL Server
210 (45.45 %)Microsoft
39 (40.91 %)MS Exchange
39 (40.91 %)ITIL
48 (36.36 %)Service Management
48 (36.36 %)Electric
48 (36.36 %)HNC
48 (36.36 %)MS Excel
48 (36.36 %)Security Cleared
57 (31.82 %)VMware
66 (27.27 %)Active Directory
75 (22.73 %)Linux
75 (22.73 %)Windows 2000
75 (22.73 %)Internet
75 (22.73 %)SQL Server 2000
84 (18.18 %)VMware ESX
84 (18.18 %)Government
84 (18.18 %)SharePoint
84 (18.18 %)UNIX
84 (18.18 %)Solaris
84 (18.18 %)IIS
84 (18.18 %)HTTP
84 (18.18 %)DNS
84 (18.18 %)HTTPS
84 (18.18 %)VMware Infrastructure
84 (18.18 %)Exchange Server 2000
84 (18.18 %)Exchange Server 2003
84 (18.18 %)PKI
84 (18.18 %)Problem Management

3rd Line Support
Top Related IT Skills by Category

For the 6 months to 25 July 2008, IT jobs across the Gloucestershire region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Gloucestershire IT Job Market, Application DevelopmentApplication Development
12 (9.091 %)ASP
21 (4.545 %).NET
Gloucestershire IT Job Market, Application PlatformsApplication Platforms
19 (40.91 %)MS Exchange
24 (18.18 %)Exchange Server 2000
24 (18.18 %)Exchange Server 2003
24 (18.18 %)IIS
24 (18.18 %)SharePoint
32 (9.091 %)Exchange Server 2007
41 (4.545 %)Apache
Gloucestershire IT Job Market, ApplicationsApplications
18 (36.36 %)MS Excel
Gloucestershire IT Job Market, Communications & NetworkingCommunications & Networking
15 (22.73 %)Internet
24 (18.18 %)HTTP
24 (18.18 %)DNS
24 (18.18 %)HTTPS
33 (13.64 %)SMTP
33 (13.64 %)FTP
42 (9.091 %)VPN
42 (9.091 %)Firewall
42 (9.091 %)BIG-IP
42 (9.091 %)Cisco PIX
51 (4.545 %)SAN
51 (4.545 %)SMS
51 (4.545 %)WAN
Gloucestershire IT Job Market, Database & Business IntelligenceDatabase & Business Intelligence
110 (45.45 %)SQL Server
25 (22.73 %)SQL Server 2000
33 (13.64 %)MySQL
42 (9.091 %)SQL Server 2005
51 (4.545 %)SQL Server 7
Gloucestershire IT Job Market, GeneralGeneral
18 (36.36 %)Electric
24 (18.18 %)Government
31 (4.545 %)Health
31 (4.545 %)Pensions
31 (4.545 %)Marketing
Gloucestershire IT Job Market, MiscellaneousMiscellaneous
14 (18.18 %)PKI
21 (4.545 %)Biology
Gloucestershire IT Job Market, Operating SystemsOperating Systems
114 (63.64 %)Windows
25 (22.73 %)Linux
25 (22.73 %)Windows 2000
34 (18.18 %)Solaris
34 (18.18 %)UNIX
42 (9.091 %)Windows Server 2003
51 (4.545 %)Ubuntu
51 (4.545 %)Windows XP
Gloucestershire IT Job Market, Processes & MethodologiesProcesses & Methodologies
19 (40.91 %)ITIL
28 (36.36 %)Service Management
28 (36.36 %)Security Cleared
34 (18.18 %)Problem Management
42 (9.091 %)Service Delivery
51 (4.545 %)Incident Management
Gloucestershire IT Job Market, Programming LanguagesProgramming Languages
13 (13.64 %)PHP
21 (4.545 %)SQL
21 (4.545 %)C
21 (4.545 %)C#
21 (4.545 %)C++
21 (4.545 %)Java
21 (4.545 %)Perl
Gloucestershire IT Job Market, QualificationsQualifications
18 (36.36 %)HNC
22 (9.091 %)CCSP
22 (9.091 %)CCNP
22 (9.091 %)CCNA
22 (9.091 %)Cisco Certification
Gloucestershire IT Job Market, System SoftwareSystem Software
16 (27.27 %)Active Directory
24 (18.18 %)VMware ESX
24 (18.18 %)VMware Infrastructure
31 (4.545 %)MetaFrame
Gloucestershire IT Job Market, VendorsVendors
110 (45.45 %)Microsoft
27 (31.82 %)VMware
33 (13.64 %)Altiris
33 (13.64 %)HP
42 (9.091 %)Citrix
42 (9.091 %)Cisco
51 (4.545 %)Red Hat
51 (4.545 %)Dell
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