The table below looks at the statistics for the Desktop Support role in IT jobs advertised for the Gloucestershire region. Included is a guide to the average salaries offered in IT jobs that have cited Desktop Support in their job title over the 3 months to 30 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jul 2015
Same period 2014 Same period 2013
Desktop Support
Rank 94 83 81
Rank change year-on-year
-11 -2
Permanent jobs requiring a Desktop Support 5 6 4
As % of all permanent IT jobs located in Gloucestershire 0.53% 0.66% 0.49%
As % of the Job Titles category 0.56% 0.68% 0.51%
Number of salaries quoted 5 6 4
Average salary £21,000 £27,500 £24,250
Average salary % change year-on-year
-23.63% +13.40%
UK excluding London average salary £26,500 £25,000 £25,000
% change year-on-year
+6.00% -
Desktop Support
South West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Gloucestershire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Gloucestershire
Permanent IT job ads with a match in the
Job Titles category
896 881 790
As % of all permanent IT jobs located in Gloucestershire 95.02% 96.50% 95.99%
Number of salaries quoted 751 724 728
Average salary £41,000 £37,500 £35,000
Average salary % change year-on-year
+9.33% +7.14%
90% offered a salary of more than £25,000 £23,500 £25,000
10% offered a salary of more than £60,000 £50,000 £50,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Desktop Support
Jobs Demand Trend in Gloucestershire

This chart provides a 3-month moving total of permanent IT jobs citing Desktop Support in the job title across the Gloucestershire region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in Gloucestershire

Desktop Support
Salary Trend in Gloucestershire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support across the Gloucestershire region.

Desktop Support Salary Trend in Gloucestershire

Desktop Support
Job Locations in Gloucestershire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Desktop Support within the Gloucestershire region over the 3 months to 30 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Gloucester -2 5 £21,000 -8.69%
Desktop Support
South West

Desktop Support
Top 30 Related IT Skills in Gloucestershire

For the 6 months to 30 July 2015, IT jobs across the Gloucestershire region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title.

1 21 (91.30%) Windows
2 18 (78.26%) Windows Server 2008
3 17 (73.91%) Windows 7
4 15 (65.22%) Windows 8
5 14 (60.87%) Windows Server 2012
6 13 (56.52%) SCCM
7 12 (52.17%) ITIL
8 11 (47.83%) ITIL Certification
9 9 (39.13%) Windows Server 2003
9 9 (39.13%) Microsoft
10 8 (34.78%) Citrix
11 7 (30.43%) VMware
12 6 (26.09%) MS Office
13 4 (17.39%) VMware Infrastructure
13 4 (17.39%) Windows XP
14 3 (13.04%) MS Exchange
14 3 (13.04%) Active Directory
14 3 (13.04%) Windows 2000
14 3 (13.04%) Citrix Presentation Server
14 3 (13.04%) VMware Workstation
14 3 (13.04%) Exchange Server 2003
14 3 (13.04%) Windows Vista
15 2 (8.70%) Exchange Server 2007
15 2 (8.70%) Document Management
15 2 (8.70%) Kofax
15 2 (8.70%) MS Excel
15 2 (8.70%) SQL
15 2 (8.70%) SQL Server
15 2 (8.70%) Microsoft Certification
15 2 (8.70%) Exchange Server 2010

Desktop Support
Top Related IT Skills in Gloucestershire by Category

For the 6 months to 30 July 2015, IT jobs across the Gloucestershire region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (13.04%) MS Exchange
1 3 (13.04%) Exchange Server 2003
2 2 (8.70%) Exchange Server 2007
2 2 (8.70%) Exchange Server 2010
3 1 (4.35%) Lync
Applications
1 6 (26.09%) MS Office
2 2 (8.70%) MS Excel
Cloud Services
1 1 (4.35%) Cloud Computing
Communications & Networking
1 1 (4.35%) Bluetooth
1 1 (4.35%) VoIP
1 1 (4.35%) DHCP
1 1 (4.35%) DNS
1 1 (4.35%) 3G
1 1 (4.35%) Wi-Fi
Database & Business Intelligence
1 2 (8.70%) SQL Server
General
1 1 (4.35%) Back Office
1 1 (4.35%) Finance
1 1 (4.35%) Advertising
Miscellaneous
1 1 (4.35%) iPhone
1 1 (4.35%) Data Centre
Operating Systems
1 21 (91.30%) Windows
2 18 (78.26%) Windows Server 2008
3 17 (73.91%) Windows 7
4 15 (65.22%) Windows 8
5 14 (60.87%) Windows Server 2012
6 9 (39.13%) Windows Server 2003
7 4 (17.39%) Windows XP
8 3 (13.04%) Windows Vista
8 3 (13.04%) Windows 2000
Processes & Methodologies
1 12 (52.17%) ITIL
2 2 (8.70%) Document Management
3 1 (4.35%) ERP
3 1 (4.35%) Service Delivery
Programming Languages
1 2 (8.70%) SQL
Qualifications
1 11 (47.83%) ITIL Certification
2 2 (8.70%) Microsoft Certification
3 1 (4.35%) MCP
3 1 (4.35%) MCSE
System Software
1 4 (17.39%) VMware Infrastructure
2 3 (13.04%) Active Directory
2 3 (13.04%) VMware Workstation
2 3 (13.04%) Citrix Presentation Server
3 1 (4.35%) Hyper-V
Systems Management
1 13 (56.52%) SCCM
Vendors
1 9 (39.13%) Microsoft
2 8 (34.78%) Citrix
3 7 (30.43%) VMware
4 2 (8.70%) Kofax
5 1 (4.35%) Avaya
5 1 (4.35%) Apple