The table below looks at the statistics for the Desktop Support role in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited Desktop Support in their job title over the 3 months to 20 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
20 Nov 2014
Same period 2013 Same period 2012
Desktop Support
Rank 203 210 208
Rank change year-on-year
+7 -2
Permanent jobs requiring a Desktop Support 42 14 11
As % of all permanent IT jobs located in the South West 0.64% 0.25% 0.21%
As % of the Job Titles category 0.67% 0.26% 0.22%
Number of salaries quoted 29 14 8
Average salary £22,500 £25,750 £22,614
Average salary % change year-on-year
-12.62% +13.87%
UK excluding London average salary £24,500 £26,500 £25,000
% change year-on-year
-7.54% +6.00%
Desktop Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South West
Permanent IT job ads with a match in the
Job Titles category
6227 5299 5096
As % of all permanent IT jobs located in the South West 95.54% 95.63% 96.26%
Number of salaries quoted 5205 4606 4505
Average salary £37,500 £36,000 £35,000
Average salary % change year-on-year
+4.16% +2.85%
90% offered a salary of more than £23,000 £23,000 £22,614
10% offered a salary of more than £55,000 £50,000 £52,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Desktop Support
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing Desktop Support in the job title across the South West region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in the South West

Desktop Support
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support across the South West region.

Desktop Support Salary Trend in the South West

Desktop Support
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing Desktop Support across the South West region over the 3 months to 20 November 2014.

Desktop Support Salary Histogram in the South West

Desktop Support
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Desktop Support within the South West region over the 3 months to 20 November 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Gloucestershire -2 10 £22,000 +12.82% 1
Bristol +3 9 £20,000 -29.82% 2
Wiltshire -6 9 £26,000 +5.05% 2
Devon -12 9 £22,500 -10.00% 1
Cornwall - 2 - -
Somerset - 2 £23,000 - 2
Dorset -17 1 - - 1
Desktop Support
England

Desktop Support
Top 30 Related IT Skills in the South West

For the 6 months to 20 November 2014, IT jobs across the South West region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title.

1 40 (74.07%) Windows
2 20 (37.04%) Windows 7
3 19 (35.19%) Windows XP
4 18 (33.33%) Active Directory
5 14 (25.93%) MS Office
6 12 (22.22%) MS Excel
7 10 (18.52%) ITIL
8 9 (16.67%) Microsoft
9 8 (14.81%) Service Delivery
10 7 (12.96%) Mac OS X
10 7 (12.96%) TCP/IP
11 6 (11.11%) Cisco
11 6 (11.11%) Apple
11 6 (11.11%) Management Information System
11 6 (11.11%) VMware
12 5 (9.26%) VMware Infrastructure
12 5 (9.26%) IP Telephony
12 5 (9.26%) Asset Management
12 5 (9.26%) PDA
12 5 (9.26%) Incident Management
12 5 (9.26%) Cisco IPT
12 5 (9.26%) ServiceCenter
12 5 (9.26%) SCCM
12 5 (9.26%) Finance
12 5 (9.26%) Security Management
12 5 (9.26%) Blackberry
12 5 (9.26%) IBM
12 5 (9.26%) HP
12 5 (9.26%) PMI
12 5 (9.26%) PMI Certification

Desktop Support
Top Related IT Skills in the South West by Category

For the 6 months to 20 November 2014, IT jobs across the South West region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (7.41%) MS Exchange
2 2 (3.70%) Exchange Server 2007
2 2 (3.70%) Exchange Server 2010
3 1 (1.85%) Exchange Server 2013
3 1 (1.85%) IBM Notes
Applications
1 14 (25.93%) MS Office
2 12 (22.22%) MS Excel
3 4 (7.41%) MS Visio
3 4 (7.41%) MS PowerPoint
Business Applications
1 1 (1.85%) assyst
Cloud Services
1 2 (3.70%) Office 365
Communications & Networking
1 7 (12.96%) TCP/IP
2 5 (9.26%) VoIP
2 5 (9.26%) IP Telephony
2 5 (9.26%) Cisco IPT
3 3 (5.56%) LAN
3 3 (5.56%) DHCP
3 3 (5.56%) DNS
3 3 (5.56%) Internet
4 2 (3.70%) Firewall
4 2 (3.70%) WAN
5 1 (1.85%) Unified Communications
Development Applications
1 1 (1.85%) MSI
General
1 5 (9.26%) Finance
2 3 (5.56%) Banking
2 3 (5.56%) Retail
Libraries, Frameworks & Software Standards
1 1 (1.85%) Application Packaging
Miscellaneous
1 6 (11.11%) Management Information System
2 5 (9.26%) PMI
2 5 (9.26%) Blackberry
2 5 (9.26%) PDA
3 4 (7.41%) Data Protection Act
3 4 (7.41%) Smartphone
3 4 (7.41%) Analytical Skills
4 3 (5.56%) Clustering
4 3 (5.56%) Client/Server
5 1 (1.85%) Thin Client
5 1 (1.85%) CMDB
5 1 (1.85%) Fat Client
Operating Systems
1 40 (74.07%) Windows
2 20 (37.04%) Windows 7
3 19 (35.19%) Windows XP
4 7 (12.96%) Mac OS X
5 4 (7.41%) Windows Server 2008
5 4 (7.41%) Windows 8
6 3 (5.56%) Apple iOS
6 3 (5.56%) Windows Server 2003
7 2 (3.70%) Windows 2000
8 1 (1.85%) Windows 2000 Server
8 1 (1.85%) Mac OS
8 1 (1.85%) Windows Vista
Processes & Methodologies
1 10 (18.52%) ITIL
2 8 (14.81%) Service Delivery
3 5 (9.26%) Security Management
3 5 (9.26%) Asset Management
3 5 (9.26%) Incident Management
4 4 (7.41%) Data Protection
4 4 (7.41%) Stakeholder Management
5 2 (3.70%) Software Deployment
5 2 (3.70%) Service Management
6 1 (1.85%) Process Management
6 1 (1.85%) CRM
6 1 (1.85%) Configuration Management
6 1 (1.85%) Migration
6 1 (1.85%) Change Management
6 1 (1.85%) Problem Management
6 1 (1.85%) Time Management
Programming Languages
1 1 (1.85%) SQL
1 1 (1.85%) VBScript
1 1 (1.85%) VB
Qualifications
1 5 (9.26%) PMI Certification
1 5 (9.26%) MCP
2 4 (7.41%) Microsoft Certification
3 3 (5.56%) MCDST
4 1 (1.85%) SC Cleared
4 1 (1.85%) Security Cleared
4 1 (1.85%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 3 (5.56%) SLA
System Software
1 18 (33.33%) Active Directory
2 5 (9.26%) VMware Infrastructure
3 2 (3.70%) Hyper-V
3 2 (3.70%) XenApp
4 1 (1.85%) Terminal Services
4 1 (1.85%) Microsoft App-V
4 1 (1.85%) Citrix Presentation Server
Systems Management
1 5 (9.26%) ServiceCenter
1 5 (9.26%) SCCM
2 1 (1.85%) SCOM
2 1 (1.85%) Nagios
2 1 (1.85%) Backup Exec
2 1 (1.85%) WSUS
Vendors
1 9 (16.67%) Microsoft
2 6 (11.11%) Cisco
2 6 (11.11%) VMware
2 6 (11.11%) Apple
3 5 (9.26%) IBM
3 5 (9.26%) HP
4 4 (7.41%) Citrix
5 2 (3.70%) Adobe
6 1 (1.85%) CommVault
6 1 (1.85%) Siemens
6 1 (1.85%) Lotus
6 1 (1.85%) McAfee
6 1 (1.85%) Sophos
6 1 (1.85%) Oracle
6 1 (1.85%) Altiris
6 1 (1.85%) LANDesk
6 1 (1.85%) Bomgar
Swindon
Capita - ITIN
Salary: £24000.00 - £28000.00 per annum
Posted: Yesterday
Swindon
Capita - ITIN
Salary: £25000 - £30000 per annum + Benefits
Posted: 17 days ago