The first table below looks at the demand for the Desktop Support role in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited Desktop Support in their job title over the 3 months to 11 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the South West region.

Location
3 months to
11 Jul 2014
Same period 2013 Same period 2012
Desktop Support
Rank 192 204 201
Rank change year-on-year
+12 -3
Permanent jobs requiring a Desktop Support 31 9 15
As % of all permanent IT jobs located in the South West 0.51% 0.17% 0.27%
As % of the Job Titles category 0.53% 0.18% 0.28%
Number of salaries quoted 24 8 15
Average salary £23,000 £26,500 £22,000
Average salary % change year-on-year
-13.20% +20.45%
90% offered a salary of more than £21,633 £22,431 £18,600
10% offered a salary of more than £31,100 £35,000 £41,000
UK excluding London average salary £25,000 £26,000 £24,000
% change year-on-year
-3.84% +8.33%
Job Titles Category
South West
Permanent IT job ads with a match in the
Job Titles category
5800 5003 5295
As % of all permanent IT jobs located in the South West 95.79% 95.28% 96.64%
Number of salaries quoted 4785 4392 4649
Average salary £37,500 £35,000 £36,000
Average salary % change year-on-year
+7.14% -2.77%
90% offered a salary of more than £24,000 £24,000 £24,000
10% offered a salary of more than £55,000 £50,000 £50,000
UK excluding London average salary £40,000 £38,000 £38,500
% change year-on-year
+5.26% -1.29%
Desktop Support
England

Desktop Support
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing Desktop Support in the job title across the South West region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in the South West

Desktop Support
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support across the South West region.

Desktop Support Salary Trend in the South West

Desktop Support
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing Desktop Support across the South West region over the 3 months to 11 July 2014.

Desktop Support Salary Histogram in the South West

Desktop Support
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Desktop Support within the South West region over the 3 months to 11 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wiltshire -1 7 £23,750 -5.51%
Bristol +6 6 £28,500 -0.86% 1
Gloucestershire +5 6 £27,500 +10.00%
Somerset -21 5 £22,500 -35.71%
Cornwall - 3 £22,500 -
Devon - 3 £22,000 - 1
Dorset - 1 £20,427 -
Desktop Support
England

Desktop Support
Top 30 Related IT Skills in the South West

For the 6 months to 11 July 2014, IT jobs across the South West region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title.

1 47 (77.05%) Windows
2 28 (45.90%) MS Excel
3 26 (42.62%) Microsoft
4 25 (40.98%) Windows 7
5 22 (36.07%) Windows XP
6 19 (31.15%) MS Exchange
6 19 (31.15%) MS Office
7 18 (29.51%) Active Directory
8 14 (22.95%) Exchange Server 2007
9 11 (18.03%) Finance
9 11 (18.03%) Blackberry
9 11 (18.03%) Blackberry Enterprise Server
9 11 (18.03%) Windows 2000
9 11 (18.03%) MCP
10 10 (16.39%) MCSE
10 10 (16.39%) ITIL
10 10 (16.39%) Microsoft Certification
11 9 (14.75%) Systems Management Server (SMS)
11 9 (14.75%) LAN
11 9 (14.75%) Service Delivery
11 9 (14.75%) WSUS
11 9 (14.75%) Business Desktop Deployment
11 9 (14.75%) Exchange Server 2010
11 9 (14.75%) Windows 8
11 9 (14.75%) Problem Management
12 8 (13.11%) VMware Infrastructure
12 8 (13.11%) PDA
12 8 (13.11%) VMware
12 8 (13.11%) VPN
13 7 (11.48%) TCP/IP

Desktop Support
Top Related IT Skills in the South West by Category

For the 6 months to 11 July 2014, IT jobs across the South West region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 19 (31.15%) MS Exchange
2 14 (22.95%) Exchange Server 2007
3 11 (18.03%) Blackberry Enterprise Server
4 9 (14.75%) Exchange Server 2010
5 2 (3.28%) IBM Notes
6 1 (1.64%) Exchange Server 2013
6 1 (1.64%) Lync
Applications
1 28 (45.90%) MS Excel
2 19 (31.15%) MS Office
Business Applications
1 1 (1.64%) assyst
Cloud Services
1 1 (1.64%) Office 365
Communications & Networking
1 9 (14.75%) LAN
2 8 (13.11%) VPN
3 7 (11.48%) TCP/IP
4 6 (9.84%) VoIP
5 5 (8.20%) DHCP
5 5 (8.20%) DNS
6 4 (6.56%) Firewall
7 3 (4.92%) Internet
8 2 (3.28%) 3G
8 2 (3.28%) ADSL
8 2 (3.28%) WAN
8 2 (3.28%) Network Security
9 1 (1.64%) Nortel Meridian
Database & Business Intelligence
1 1 (1.64%) SQL Server
Development Applications
1 1 (1.64%) MSI
General
1 11 (18.03%) Finance
2 3 (4.92%) Telecoms
3 2 (3.28%) Electronics
3 2 (3.28%) Aerospace
3 2 (3.28%) Military
4 1 (1.64%) Marketing
4 1 (1.64%) Automotive
Miscellaneous
1 11 (18.03%) Blackberry
2 8 (13.11%) PDA
3 2 (3.28%) Management Information System
3 2 (3.28%) Smartphone
3 2 (3.28%) Video Conferencing
4 1 (1.64%) Thin Client
4 1 (1.64%) Mathematics
4 1 (1.64%) Fat Client
Operating Systems
1 47 (77.05%) Windows
2 25 (40.98%) Windows 7
3 22 (36.07%) Windows XP
4 11 (18.03%) Windows 2000
5 9 (14.75%) Windows 8
6 7 (11.48%) Windows Server 2008
7 4 (6.56%) Windows Server 2003
7 4 (6.56%) Windows Vista
8 1 (1.64%) Apple iOS
8 1 (1.64%) Mac OS X
Processes & Methodologies
1 10 (16.39%) ITIL
2 9 (14.75%) Service Delivery
2 9 (14.75%) Problem Management
3 3 (4.92%) Information Security
3 3 (4.92%) Service Management
4 2 (3.28%) Communications Security
4 2 (3.28%) Asset Management
4 2 (3.28%) Information Management
5 1 (1.64%) Digital Marketing
5 1 (1.64%) Migration
5 1 (1.64%) CRM
5 1 (1.64%) Software Deployment
Programming Languages
1 6 (9.84%) SQL
2 1 (1.64%) PowerShell
Qualifications
1 11 (18.03%) MCP
2 10 (16.39%) MCSE
2 10 (16.39%) Microsoft Certification
3 5 (8.20%) SC Cleared
3 5 (8.20%) Security Cleared
4 2 (3.28%) Degree
Quality Assurance & Compliance
1 3 (4.92%) SLA
System Software
1 18 (29.51%) Active Directory
2 8 (13.11%) VMware Infrastructure
3 2 (3.28%) Hyper-V
4 1 (1.64%) XenApp
4 1 (1.64%) Terminal Services
4 1 (1.64%) Microsoft App-V
4 1 (1.64%) Citrix Presentation Server
Systems Management
1 9 (14.75%) Systems Management Server (SMS)
1 9 (14.75%) WSUS
1 9 (14.75%) Business Desktop Deployment
2 4 (6.56%) SCCM
Vendors
1 26 (42.62%) Microsoft
2 8 (13.11%) VMware
3 4 (6.56%) Citrix
4 2 (3.28%) Lotus
5 1 (1.64%) McAfee
5 1 (1.64%) Nortel
5 1 (1.64%) Altiris
5 1 (1.64%) LANDesk
5 1 (1.64%) Cisco