The table below looks at the statistics for the Desktop Support role in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited Desktop Support in their job title over the 3 months to 4 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
4 Aug 2015
Same period 2014 Same period 2013
Desktop Support
Rank 230 214 209
Rank change year-on-year
-16 -5
Permanent jobs requiring a Desktop Support 17 20 6
As % of all permanent IT jobs located in the South West 0.29% 0.33% 0.12%
As % of the Job Titles category 0.30% 0.34% 0.12%
Number of salaries quoted 8 18 5
Average salary £22,500 £24,888 £22,270
Average salary % change year-on-year
-9.59% +11.75%
90% offered a salary of more than £21,000 £21,528 £19,200
10% offered a salary of more than £24,300 £32,150 £32,600
UK excluding London average salary £26,500 £25,000 £25,250
% change year-on-year
+6.00% -0.99%
Desktop Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South West
Permanent IT job ads with a match in the
Job Titles category
5617 5869 4949
As % of all permanent IT jobs located in the South West 96.12% 95.70% 95.12%
Number of salaries quoted 4782 4885 4270
Average salary £37,500 £37,500 £35,000
Average salary % change year-on-year
- +7.14%
90% offered a salary of more than £24,000 £24,000 £24,000
10% offered a salary of more than £55,000 £50,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Desktop Support
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing Desktop Support in the job title across the South West region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in the South West

Desktop Support
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support across the South West region.

Desktop Support Salary Trend in the South West

Desktop Support
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Desktop Support within the South West region over the 3 months to 4 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wiltshire -5 5 £24,000 +1.05%
Gloucestershire -8 4 £21,000 -23.63% 1
Somerset +8 3 - - 1
Dorset +5 3 - -
Bristol -18 2 £24,500 -15.51% 3
Desktop Support
England

Desktop Support
Top 30 Related IT Skills in the South West

For the 6 months to 4 August 2015, IT jobs across the South West region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title.

1 52 (89.66%) Windows
2 44 (75.86%) Windows 7
3 31 (53.45%) Active Directory
4 25 (43.10%) Microsoft
5 23 (39.66%) MS Office
5 23 (39.66%) Windows Server 2008
6 18 (31.03%) MS Excel
7 17 (29.31%) Windows Server 2012
8 16 (27.59%) SCCM
9 15 (25.86%) Windows 8
10 14 (24.14%) Windows Server 2003
11 12 (20.69%) ITIL
11 12 (20.69%) Analytical Skills
12 11 (18.97%) Security Patching
12 11 (18.97%) iPad
12 11 (18.97%) iPhone
12 11 (18.97%) MS Exchange
12 11 (18.97%) ITIL Certification
12 11 (18.97%) Incident Management
13 10 (17.24%) VMware
13 10 (17.24%) Citrix
14 9 (15.52%) Apple
14 9 (15.52%) Finance
15 8 (13.79%) Remedy
15 8 (13.79%) McAfee
15 8 (13.79%) Exchange Server 2003
15 8 (13.79%) WSUS
15 8 (13.79%) Avaya
15 8 (13.79%) DHCP
15 8 (13.79%) VPN

Desktop Support
Top Related IT Skills in the South West by Category

For the 6 months to 4 August 2015, IT jobs across the South West region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 11 (18.97%) MS Exchange
2 8 (13.79%) Exchange Server 2003
3 7 (12.07%) Lync
4 2 (3.45%) Exchange Server 2010
4 2 (3.45%) Exchange Server 2007
Applications
1 23 (39.66%) MS Office
2 18 (31.03%) MS Excel
Cloud Services
1 1 (1.72%) Cloud Computing
1 1 (1.72%) Office 365
Communications & Networking
1 8 (13.79%) VPN
1 8 (13.79%) DNS
1 8 (13.79%) DHCP
2 5 (8.62%) Ethernet
2 5 (8.62%) TCP/IP
2 5 (8.62%) Firewall
2 5 (8.62%) WAN
2 5 (8.62%) LAN
3 3 (5.17%) Internet
3 3 (5.17%) Cisco IOS
3 3 (5.17%) Network Security
4 2 (3.45%) WLAN
5 1 (1.72%) Bluetooth
5 1 (1.72%) VoIP
5 1 (1.72%) 3G
5 1 (1.72%) Wi-Fi
Database & Business Intelligence
1 2 (3.45%) SQL Server
General
1 9 (15.52%) Finance
2 3 (5.17%) Banking
2 3 (5.17%) Investment Banking
3 2 (3.45%) Marketing
4 1 (1.72%) French Language
4 1 (1.72%) Advertising
4 1 (1.72%) Back Office
Miscellaneous
1 12 (20.69%) Analytical Skills
2 11 (18.97%) iPhone
2 11 (18.97%) iPad
3 7 (12.07%) Blackberry
4 5 (8.62%) BYOD
5 1 (1.72%) Data Centre
5 1 (1.72%) Statistics
Operating Systems
1 52 (89.66%) Windows
2 44 (75.86%) Windows 7
3 23 (39.66%) Windows Server 2008
4 17 (29.31%) Windows Server 2012
5 15 (25.86%) Windows 8
6 14 (24.14%) Windows Server 2003
7 4 (6.90%) Windows Vista
7 4 (6.90%) Android
7 4 (6.90%) Windows XP
8 3 (5.17%) Windows Phone
8 3 (5.17%) Windows 2000
9 1 (1.72%) Mac OS
9 1 (1.72%) Apple iOS
Processes & Methodologies
1 12 (20.69%) ITIL
2 11 (18.97%) Incident Management
2 11 (18.97%) Security Patching
3 6 (10.34%) Asset Management
4 3 (5.17%) Time Management
4 3 (5.17%) Software Delivery
4 3 (5.17%) Service Delivery
4 3 (5.17%) Disaster Recovery
4 3 (5.17%) Knowledge Management
5 2 (3.45%) Document Management
6 1 (1.72%) Migration
6 1 (1.72%) CRM
6 1 (1.72%) ERP
Programming Languages
1 3 (5.17%) SQL
Qualifications
1 11 (18.97%) ITIL Certification
2 6 (10.34%) Microsoft Certification
3 5 (8.62%) MCSE
4 4 (6.90%) MCP
5 1 (1.72%) Network+ Certification
5 1 (1.72%) MCTS
5 1 (1.72%) MCSA
5 1 (1.72%) A+ Certification
Quality Assurance & Compliance
1 2 (3.45%) SLA
System Software
1 31 (53.45%) Active Directory
2 7 (12.07%) VMware Infrastructure
3 3 (5.17%) VMware Workstation
3 3 (5.17%) Citrix Presentation Server
4 1 (1.72%) Hyper-V
Systems Management
1 16 (27.59%) SCCM
2 8 (13.79%) WSUS
2 8 (13.79%) McAfee ePO
3 3 (5.17%) SCOM
Vendors
1 25 (43.10%) Microsoft
2 10 (17.24%) Citrix
2 10 (17.24%) VMware
3 9 (15.52%) Apple
4 8 (13.79%) Remedy
4 8 (13.79%) McAfee
4 8 (13.79%) Avaya
5 6 (10.34%) Reuters
5 6 (10.34%) Bloomberg
6 3 (5.17%) CA
6 3 (5.17%) Cisco
7 2 (3.45%) Kofax
Bristol, Avon
Polar Recruitment
Salary: £20000 - £23000 per annum + benefits
Posted: 6 days ago
Bristol
Computer Futures
Salary: £25000 - £27000 per annum + competitive
Posted: 15 days ago
Taunton
Computer Futures
Salary: £23000 - £25000 per annum + competitive
Posted: 17 days ago