The table below looks at the statistics for the Desktop Support role in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited Desktop Support in their job title over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
Desktop Support
Rank 216 217 217
Rank change year-on-year
+1 0
Permanent jobs requiring a Desktop Support 24 19 13
As % of all permanent IT jobs located in the South West 0.38% 0.32% 0.23%
As % of the Job Titles category 0.40% 0.34% 0.24%
Number of salaries quoted 21 18 11
Average salary £22,500 £27,500 £22,614
Average salary % change year-on-year
-18.18% +21.60%
UK excluding London average salary £25,000 £25,500 £24,500
% change year-on-year
-1.96% +4.08%
Desktop Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South West
Permanent IT job ads with a match in the
Job Titles category
6067 5640 5484
As % of all permanent IT jobs located in the South West 95.88% 95.21% 96.46%
Number of salaries quoted 5083 4797 4887
Average salary £37,500 £36,000 £36,000
Average salary % change year-on-year
+4.16% -
90% offered a salary of more than £24,000 £22,500 £23,000
10% offered a salary of more than £55,000 £50,000 £52,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Desktop Support
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing Desktop Support in the job title across the South West region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in the South West

Desktop Support
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support across the South West region.

Desktop Support Salary Trend in the South West

Desktop Support
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing Desktop Support across the South West region over the 3 months to 19 December 2014.

Desktop Support Salary Histogram in the South West

Desktop Support
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Desktop Support within the South West region over the 3 months to 19 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bristol +9 9 £20,000 -29.82%
Devon -3 3 £21,000 -16.00% 1
Wiltshire -9 3 £26,000 -23.52% 1
Gloucestershire -15 3 £30,000 +41.17%
Somerset - 3 £24,500 -
Cornwall - 2 - -
Dorset -7 1 - -
Desktop Support
England

Desktop Support
Top 30 Related IT Skills in the South West

For the 6 months to 19 December 2014, IT jobs across the South West region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title.

1 45 (77.59%) Windows
2 27 (46.55%) Windows 7
3 22 (37.93%) Active Directory
4 18 (31.03%) Windows XP
5 15 (25.86%) MS Office
6 13 (22.41%) Microsoft
6 13 (22.41%) ITIL
7 12 (20.69%) MS Excel
8 11 (18.97%) TCP/IP
9 8 (13.79%) Blackberry
9 8 (13.79%) Finance
10 7 (12.07%) MCP
10 7 (12.07%) Mac OS X
10 7 (12.07%) VMware
11 6 (10.34%) Apple
11 6 (10.34%) Cisco
11 6 (10.34%) Microsoft Certification
11 6 (10.34%) DNS
11 6 (10.34%) SLA
11 6 (10.34%) VMware Infrastructure
11 6 (10.34%) Management Information System
11 6 (10.34%) DHCP
12 5 (8.62%) PMI
12 5 (8.62%) ServiceCenter
12 5 (8.62%) IP Telephony
12 5 (8.62%) Cisco IPT
12 5 (8.62%) PMI Certification
12 5 (8.62%) MCDST
12 5 (8.62%) VoIP
12 5 (8.62%) IBM

Desktop Support
Top Related IT Skills in the South West by Category

For the 6 months to 19 December 2014, IT jobs across the South West region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (6.90%) MS Exchange
2 3 (5.17%) Blackberry Enterprise Server
3 2 (3.45%) Exchange Server 2007
3 2 (3.45%) Exchange Server 2013
4 1 (1.72%) IBM Notes
4 1 (1.72%) Exchange Server 2010
Applications
1 15 (25.86%) MS Office
2 12 (20.69%) MS Excel
3 4 (6.90%) MS Visio
3 4 (6.90%) MS PowerPoint
Business Applications
1 1 (1.72%) assyst
Cloud Services
1 3 (5.17%) Office 365
Communications & Networking
1 11 (18.97%) TCP/IP
2 6 (10.34%) DNS
2 6 (10.34%) DHCP
3 5 (8.62%) VoIP
3 5 (8.62%) IP Telephony
3 5 (8.62%) Cisco IPT
4 4 (6.90%) WAN
4 4 (6.90%) LAN
5 3 (5.17%) Internet
6 2 (3.45%) Firewall
7 1 (1.72%) Unified Communications
Development Applications
1 1 (1.72%) MSI
General
1 8 (13.79%) Finance
2 3 (5.17%) Banking
2 3 (5.17%) Retail
Libraries, Frameworks & Software Standards
1 1 (1.72%) Application Packaging
Miscellaneous
1 8 (13.79%) Blackberry
2 6 (10.34%) Management Information System
3 5 (8.62%) PMI
4 4 (6.90%) Smartphone
4 4 (6.90%) PDA
4 4 (6.90%) Data Protection Act
4 4 (6.90%) Analytical Skills
5 3 (5.17%) Client/Server
5 3 (5.17%) Clustering
6 1 (1.72%) Thin Client
6 1 (1.72%) CMDB
6 1 (1.72%) Fat Client
Operating Systems
1 45 (77.59%) Windows
2 27 (46.55%) Windows 7
3 18 (31.03%) Windows XP
4 7 (12.07%) Mac OS X
5 4 (6.90%) Windows Server 2008
5 4 (6.90%) Windows 8
6 3 (5.17%) Apple iOS
6 3 (5.17%) Windows Server 2003
7 2 (3.45%) Windows Vista
7 2 (3.45%) Windows 2000
8 1 (1.72%) Windows 2000 Server
8 1 (1.72%) Mac OS
Processes & Methodologies
1 13 (22.41%) ITIL
2 5 (8.62%) Service Delivery
2 5 (8.62%) Security Management
2 5 (8.62%) Asset Management
2 5 (8.62%) Incident Management
3 4 (6.90%) Data Protection
3 4 (6.90%) Stakeholder Management
4 2 (3.45%) Software Deployment
4 2 (3.45%) Service Management
5 1 (1.72%) Process Management
5 1 (1.72%) CRM
5 1 (1.72%) Configuration Management
5 1 (1.72%) Migration
5 1 (1.72%) Change Management
5 1 (1.72%) Problem Management
5 1 (1.72%) Time Management
Programming Languages
1 2 (3.45%) SQL
2 1 (1.72%) VBScript
2 1 (1.72%) VB
Qualifications
1 7 (12.07%) MCP
2 6 (10.34%) Microsoft Certification
3 5 (8.62%) PMI Certification
3 5 (8.62%) MCDST
4 1 (1.72%) MCITP
4 1 (1.72%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 6 (10.34%) SLA
System Software
1 22 (37.93%) Active Directory
2 6 (10.34%) VMware Infrastructure
3 3 (5.17%) Hyper-V
4 2 (3.45%) XenApp
5 1 (1.72%) Microsoft App-V
5 1 (1.72%) Citrix Presentation Server
Systems Management
1 5 (8.62%) ServiceCenter
2 3 (5.17%) SCCM
3 1 (1.72%) SCOM
3 1 (1.72%) Nagios
3 1 (1.72%) Backup Exec
3 1 (1.72%) WSUS
Vendors
1 13 (22.41%) Microsoft
2 7 (12.07%) VMware
3 6 (10.34%) Apple
3 6 (10.34%) Cisco
4 5 (8.62%) IBM
4 5 (8.62%) HP
5 4 (6.90%) Citrix
6 2 (3.45%) Adobe
7 1 (1.72%) CA
7 1 (1.72%) CommVault
7 1 (1.72%) Siemens
7 1 (1.72%) Lotus
7 1 (1.72%) McAfee
7 1 (1.72%) Sophos
7 1 (1.72%) Altiris
7 1 (1.72%) Bomgar
7 1 (1.72%) Oracle