The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 18 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
18 Dec 2014
Same period 2013 Same period 2012
Support Analyst
Rank 68 77 76
Rank change year-on-year
+9 -1
Permanent jobs requiring a Support Analyst 227 200 207
As % of all permanent IT jobs located in the South West 3.58% 3.37% 3.64%
As % of the Job Titles category 3.74% 3.54% 3.77%
Number of salaries quoted 217 186 165
Average salary £26,250 £28,000 £26,500
Average salary % change year-on-year
-6.25% +5.66%
90% offered a salary of more than £20,000 £20,000 £20,000
10% offered a salary of more than £35,300 £40,000 £36,500
UK excluding London average salary £27,500 £28,000 £28,000
% change year-on-year
-1.78% -
Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South West
Permanent IT job ads with a match in the
Job Titles category
6066 5649 5489
As % of all permanent IT jobs located in the South West 95.78% 95.21% 96.45%
Number of salaries quoted 5079 4819 4887
Average salary £37,500 £36,000 £36,000
Average salary % change year-on-year
+4.16% -
90% offered a salary of more than £23,500 £22,500 £23,000
10% offered a salary of more than £55,000 £50,000 £52,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the South West region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in the South West

Support Analyst
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the South West region.

Support Analyst Salary Trend in the South West

Support Analyst
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing Support Analyst across the South West region over the 3 months to 18 December 2014.

Support Analyst Salary Histogram in the South West

Support Analyst
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the South West region over the 3 months to 18 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Gloucestershire +22 75 £27,500 -8.33% 4
Bristol +16 54 £23,500 -16.07% 8
Wiltshire +13 36 £36,250 +61.11% 5
Somerset +8 26 £21,250 -1.16%
Dorset -44 22 £34,000 -5.55% 4
Cornwall - 6 £22,500 -
Devon -12 4 £22,500 +7.14%
Support Analyst
England

Support Analyst
Top 30 Related IT Skills in the South West

For the 6 months to 18 December 2014, IT jobs across the South West region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 192 (45.18%) Windows
2 159 (37.41%) SQL
3 115 (27.06%) SQL Server
4 112 (26.35%) Finance
5 103 (24.24%) Microsoft
6 85 (20.00%) MS Office
7 80 (18.82%) ITIL
8 77 (18.12%) MS Excel
9 62 (14.59%) Active Directory
10 58 (13.65%) SLA
11 56 (13.18%) ERP
12 53 (12.47%) Windows Server 2003
12 53 (12.47%) Analytical Skills
13 49 (11.53%) Windows Server 2008
13 49 (11.53%) Oracle
14 46 (10.82%) VMware
15 42 (9.88%) XML
16 41 (9.65%) .NET
17 40 (9.41%) MS Exchange
17 40 (9.41%) Windows 7
18 35 (8.24%) TCP/IP
18 35 (8.24%) Microsoft Certification
18 35 (8.24%) Degree
19 34 (8.00%) IIS
20 32 (7.53%) Service Delivery
20 32 (7.53%) Linux
21 31 (7.29%) Relational Database
22 30 (7.06%) UNIX
22 30 (7.06%) Java
23 27 (6.35%) Line Management

Support Analyst
Top Related IT Skills in the South West by Category

For the 6 months to 18 December 2014, IT jobs across the South West region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 40 (9.41%) MS Exchange
2 34 (8.00%) IIS
3 17 (4.00%) Exchange Server 2010
4 15 (3.53%) Apache
5 12 (2.82%) Exchange Server 2007
6 11 (2.59%) Exchange Server 2013
7 7 (1.65%) BizTalk Server
8 5 (1.18%) JBoss
9 4 (0.94%) IBM Notes
10 3 (0.71%) SAS
10 3 (0.71%) WebLogic
11 2 (0.47%) Tomcat
11 2 (0.47%) SharePoint
11 2 (0.47%) OpenROAD
11 2 (0.47%) Oracle Workflow
11 2 (0.47%) Exchange Server 2000
11 2 (0.47%) Exchange Server 2003
11 2 (0.47%) WebSphere
12 1 (0.24%) SharePoint 2010
12 1 (0.24%) Lync
Applications
1 85 (20.00%) MS Office
2 77 (18.12%) MS Excel
3 6 (1.41%) MS Visio
4 4 (0.94%) MS PowerPoint
5 1 (0.24%) Photoshop
Business Applications
1 16 (3.76%) SAP CRM
2 15 (3.53%) SAP ERP
3 14 (3.29%) SAP SM
4 8 (1.88%) Oracle EBS
5 4 (0.94%) Dynamics AX
6 3 (0.71%) ResourceLink
6 3 (0.71%) Oracle EBS R12
7 2 (0.47%) Oracle iProcurement
7 2 (0.47%) Oracle Payables
7 2 (0.47%) Oracle Cash Management
7 2 (0.47%) Oracle Assets
7 2 (0.47%) Oracle Internet Expenses
7 2 (0.47%) TIBCO iProcess
7 2 (0.47%) Oracle General Ledger
7 2 (0.47%) Summit
7 2 (0.47%) Oracle ERP
7 2 (0.47%) Oracle Financials
8 1 (0.24%) SAP SD
8 1 (0.24%) assyst
Cloud Services
1 9 (2.12%) SaaS
2 1 (0.24%) Google Apps
2 1 (0.24%) Office 365
Communications & Networking
1 35 (8.24%) TCP/IP
2 19 (4.47%) Firewall
3 17 (4.00%) DHCP
4 16 (3.76%) DNS
5 15 (3.53%) WAN
5 15 (3.53%) LAN
6 13 (3.06%) ADSL
7 8 (1.88%) VoIP
7 8 (1.88%) Internet
8 7 (1.65%) VPN
9 5 (1.18%) HTTP
9 5 (1.18%) SMTP
10 3 (0.71%) Intranet
11 2 (0.47%) Intrusion Detection
11 2 (0.47%) IMAP
11 2 (0.47%) FTP
11 2 (0.47%) Broadband
11 2 (0.47%) HTTPS
11 2 (0.47%) SSL
12 1 (0.24%) SAN
Database & Business Intelligence
1 115 (27.06%) SQL Server
2 31 (7.29%) Relational Database
3 18 (4.24%) SQL Server 2008
4 14 (3.29%) MySQL
5 13 (3.06%) SQL Server Reporting Services
6 12 (2.82%) SQL Server 2005
7 8 (1.88%) Oracle Reports
8 6 (1.41%) Crystal Reports
8 6 (1.41%) Oracle BI EE
9 5 (1.18%) Data Mining
9 5 (1.18%) RDBMS
10 3 (0.71%) SQL Server 2000
10 3 (0.71%) MS Access
10 3 (0.71%) Data Warehouse
11 2 (0.47%) Ingres
11 2 (0.47%) Oracle Discoverer
11 2 (0.47%) SQL Server Integration Services
11 2 (0.47%) Oracle Database
12 1 (0.24%) Oracle Database 11g
12 1 (0.24%) SQL Server Analysis Services
Development Applications
1 6 (1.41%) Subversion
2 3 (0.71%) Team Foundation Server
3 2 (0.47%) JMeter
3 2 (0.47%) Git (software)
3 2 (0.47%) Eclipse
3 2 (0.47%) JUnit
4 1 (0.24%) Visual Studio
4 1 (0.24%) VSS/SourceSafe
4 1 (0.24%) Oracle Forms
4 1 (0.24%) Toad
4 1 (0.24%) JDeveloper
4 1 (0.24%) Maven
4 1 (0.24%) Jenkins
General
1 112 (26.35%) Finance
2 19 (4.47%) Back Office
3 16 (3.76%) Front Office
4 11 (2.59%) Manufacturing
5 9 (2.12%) Aerospace
6 8 (1.88%) Retail
6 8 (1.88%) Advertising
7 7 (1.65%) Banking
8 6 (1.41%) Law
9 5 (1.18%) Financial Institution
10 2 (0.47%) Legal
10 2 (0.47%) Investment Banking
10 2 (0.47%) General Ledger
10 2 (0.47%) Local Government
10 2 (0.47%) International Banking
11 1 (0.24%) Private Banking
11 1 (0.24%) Marketing
11 1 (0.24%) German Language
11 1 (0.24%) Electronics
11 1 (0.24%) Telecoms
Libraries, Frameworks & Software Standards
1 42 (9.88%) XML
2 41 (9.65%) .NET
3 23 (5.41%) ASP.NET
4 15 (3.53%) HTML
4 15 (3.53%) Web Services
5 12 (2.82%) J2EE
6 10 (2.35%) CSS
6 10 (2.35%) .NET Framework
7 9 (2.12%) Middleware
8 7 (1.65%) Oracle Fusion
9 6 (1.41%) Software Packaging
10 5 (1.18%) HTML5
10 5 (1.18%) Spring
11 4 (0.94%) Java EE
11 4 (0.94%) WinForms
12 2 (0.47%) XSD
12 2 (0.47%) JSP
12 2 (0.47%) SOAP
12 2 (0.47%) Struts
12 2 (0.47%) jQuery
Miscellaneous
1 53 (12.47%) Analytical Skills
2 23 (5.41%) Mathematics
3 15 (3.53%) Enterprise Software
4 12 (2.82%) Xbox
4 12 (2.82%) Client/Server
4 12 (2.82%) Management Information System
5 9 (2.12%) AS400
6 8 (1.88%) Computer Science
6 8 (1.88%) LPAR
7 7 (1.65%) Physics
8 6 (1.41%) Video Conferencing
8 6 (1.41%) Data Structures
9 5 (1.18%) iSeries
10 4 (0.94%) Data Protection Act
10 4 (0.94%) Replication
11 3 (0.71%) Statistics
11 3 (0.71%) Algorithms
11 3 (0.71%) Visualisation
12 2 (0.47%) Fat Client
12 2 (0.47%) PMI
Operating Systems
1 192 (45.18%) Windows
2 53 (12.47%) Windows Server 2003
3 49 (11.53%) Windows Server 2008
4 40 (9.41%) Windows 7
5 32 (7.53%) Linux
6 30 (7.06%) UNIX
7 23 (5.41%) Windows XP
8 18 (4.24%) Windows Server 2012
8 18 (4.24%) Windows 2000 Server
9 11 (2.59%) Mac OS X
9 11 (2.59%) Windows Vista
10 7 (1.65%) Windows 8
11 3 (0.71%) Solaris
12 2 (0.47%) Windows 2000
13 1 (0.24%) Red Hat Enterprise Linux
13 1 (0.24%) Apple iOS
Processes & Methodologies
1 80 (18.82%) ITIL
2 56 (13.18%) ERP
3 32 (7.53%) Service Delivery
4 27 (6.35%) Line Management
5 23 (5.41%) CRM
6 22 (5.18%) Service Management
7 21 (4.94%) Business Intelligence
8 20 (4.71%) Incident Management
9 15 (3.53%) Data Protection
9 15 (3.53%) Problem Management
9 15 (3.53%) Security Management
10 14 (3.29%) Root Cause Analysis
11 13 (3.06%) Asset Management
12 11 (2.59%) Disaster Recovery
13 10 (2.35%) Technical Architecture
14 9 (2.12%) Time Management
14 9 (2.12%) Stakeholder Management
14 9 (2.12%) Configuration Management
15 7 (1.65%) Capacity Management
16 5 (1.18%) Change Control
Programming Languages
1 159 (37.41%) SQL
2 30 (7.06%) Java
3 23 (5.41%) T-SQL
4 15 (3.53%) JavaScript
4 15 (3.53%) C#
5 12 (2.82%) VBA
6 8 (1.88%) VB
7 7 (1.65%) Shell Script
7 7 (1.65%) PL/SQL
8 6 (1.41%) PowerShell
9 5 (1.18%) VBScript
9 5 (1.18%) COBOL
10 3 (0.71%) Delphi
10 3 (0.71%) PHP
10 3 (0.71%) R
10 3 (0.71%) VB6
11 2 (0.47%) AWK
11 2 (0.47%) C
11 2 (0.47%) Perl
11 2 (0.47%) VB.NET
Qualifications
1 35 (8.24%) Microsoft Certification
1 35 (8.24%) Degree
2 27 (6.35%) MCSA
3 19 (4.47%) MCSE
4 14 (3.29%) MCP
5 13 (3.06%) ITIL Certification
6 12 (2.82%) A+ Certification
6 12 (2.82%) Security Cleared
7 11 (2.59%) Network+ Certification
8 8 (1.88%) SC Cleared
9 6 (1.41%) MCDST
10 4 (0.94%) PhD
10 4 (0.94%) CCNA
10 4 (0.94%) Cisco Certification
11 3 (0.71%) HND
11 3 (0.71%) DV Cleared
12 2 (0.47%) PMI Certification
12 2 (0.47%) Siebel Certification
12 2 (0.47%) CIPD
13 1 (0.24%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 58 (13.65%) SLA
2 5 (1.18%) QA
3 3 (0.71%) ISO 9001
4 2 (0.47%) ISO/IEC 27001
5 1 (0.24%) ISO 14001
System Software
1 62 (14.59%) Active Directory
2 20 (4.71%) VMware Infrastructure
3 14 (3.29%) XenApp
4 9 (2.12%) vSphere
5 4 (0.94%) Hyper-V
5 4 (0.94%) Citrix Presentation Server
6 2 (0.47%) VMware ESX
6 2 (0.47%) Terminal Server
6 2 (0.47%) ISA Server
6 2 (0.47%) XenDesktop
7 1 (0.24%) vCloud
7 1 (0.24%) RACF
Systems Management
1 24 (5.65%) SCCM
2 10 (2.35%) WSUS
3 5 (1.18%) Casper Suite
3 5 (1.18%) Systems Management Server (SMS)
4 2 (0.47%) Norton AntiVirus
4 2 (0.47%) Tivoli
4 2 (0.47%) Cisco UCCX
4 2 (0.47%) Cisco CUCM
5 1 (0.24%) MOM
Vendors
1 103 (24.24%) Microsoft
2 49 (11.53%) Oracle
3 46 (10.82%) VMware
4 20 (4.71%) Citrix
5 19 (4.47%) SAP
6 13 (3.06%) Google
6 13 (3.06%) Syclo
7 12 (2.82%) Facebook
7 12 (2.82%) Sage
8 9 (2.12%) Cisco
9 8 (1.88%) IBM
9 8 (1.88%) Remedy
10 7 (1.65%) Siebel
10 7 (1.65%) Business Objects
11 4 (0.94%) Lotus
11 4 (0.94%) Sophos
12 3 (0.71%) Salesforce.com
12 3 (0.71%) Apple
12 3 (0.71%) Symantec
12 3 (0.71%) NetApp
Gloucestershire
Sanderson
Salary: £30000 - £40000 per annum + Excellent benefits package
Posted: 22 hours ago
Bristol
NFP Group Ltd
Salary: £25000 - £30000 per annum
Posted: Yesterday
Bristol, Avon
CPS Group UK
Salary: £22000.00 - £35000.00 per annum + Pension & Benefits
Posted: Yesterday
Bristol, Avon
ReThink Recruitment
Salary: £25000 - £35000.00 per annum + Pension, Medical, Bonus
Posted: Yesterday
Gloucestershire
Information Technology Services
Salary: £25k - 30k per year
Posted: 2 days ago
Gloucester, Gloucestershire
Information Technology Services
Salary: £30k - 35k per year
Posted: 2 days ago
Swindon, Wiltshire
Global Technology Solutions Ltd
Salary: £28000 - £32000 per annum + ben
Posted: 2 days ago
Poole, Dorset
Heat Recruitment
Salary: From £30,000 to £40,000 per annum
Posted: 2 days ago
Bournemouth
Spectrum IT
Salary: £30000 - £38000 per annum + Benefits
Posted: 2 days ago
Bournemouth
Spectrum IT
Salary: £30000 - £38000 per annum + Benefits
Posted: 2 days ago
Gloucester, Gloucestershire
Aximis (West) Limited
Salary: Up to £27K per annum
Posted: 2 days ago
Bristol, Avon
Novate IT Ltd
Salary: £30000 - £40000 per annum
Posted: 2 days ago
Bristol, Avon
Experis Ltd
Salary: £25000.00 - £27500.00 per annum
Posted: 2 days ago
Swindon
Computer Futures
Salary: £20000 - £25000 per annum + competitive
Posted: 2 days ago
Bristol, Avon
Redrock Consulting Ltd
Salary: £20000 - £25000 per annum + Good Package
Posted: 6 days ago
Bournemouth, Dorset
Connectus
Salary: £16000 - £19000 per annum
Posted: 6 days ago
Bristol
Abide financial
Salary: £28,000 - £35,000 dependent on experience
Posted: 7 days ago
Berkshire Wilts Oxon Newbury Swindon
Questor Resourcing
Salary: £22- 26k + bonus + benefits
Posted: 7 days ago