The statistics below represent IT jobs advertised across the South West region that had Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 8 December 2016 with a comparison to same period over 2 years.

3 months to
8 Dec 2016
Same period 2015 Same period 2014
Support Analyst
Rank 114 91 76
Rank change year-on-year
-23 -15
Permanent jobs requiring a Support Analyst 131 176 227
As % of all permanent IT jobs located in the South West 2.54% 3.08% 3.48%
As % of the Job Titles category 2.61% 3.17% 3.58%
Number of salaries quoted 112 154 217
Median salary £27,500 £27,500 £25,000
Median salary % change year-on-year
- +10.00%
90% offered a salary of more than £19,050 £20,000 £20,000
10% offered a salary of more than £37,500 £40,000 £37,500
UK excluding London median salary £28,500 £27,500 £27,500
% change year-on-year
+3.63% -
Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South West
Permanent IT job ads with a match in the
Job Titles category
5011 5544 6344
As % of all permanent IT jobs located in the South West 97.07% 97.01% 97.33%
Number of salaries quoted 4216 4686 5281
Median salary £40,000 £40,000 £37,500
Median salary % change year-on-year
- +6.66%
90% offered a salary of more than £25,000 £24,000 £23,500
10% offered a salary of more than £60,000 £55,500 £59,000
UK excluding London median salary £41,500 £41,000 £40,000
% change year-on-year
+1.21% +2.50%

Support Analyst
Jobs Demand Trend in the South West

The demand trend of job ads across the South West region that featured Support Analyst in the job title.

Support Analyst Jobs Demand Trend in the South West

Support Analyst
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the South West region.

Support Analyst Salary Trend in the South West

Support Analyst
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing Support Analyst across the South West region over the 3 months to 8 December 2016.

Support Analyst Salary Histogram in the South West

Support Analyst
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the South West region over the 3 months to 8 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bristol +9 34 £31,250 +13.63% 3
Wiltshire +20 32 £27,750 -2.63% 4
Dorset +9 16 £27,500 +7.84% 1
Gloucestershire -15 16 £30,000 -4.00% 4
Devon -1 14 £26,250 +34.61%
Somerset -14 14 £26,000 +0.97% 3
Cornwall - 2 £30,250 - 1
Avon - 2 £16,500 -
Support Analyst
England

Support Analyst Skill Set
Top 30 Related IT Skills in the South West

For the 6 months to 8 December 2016, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South West region featuring Support Analyst in the job title.

1 162 (54.00%) Windows
2 106 (35.33%) Microsoft
3 94 (31.33%) Active Directory
4 88 (29.33%) ITIL
5 79 (26.33%) SQL
6 75 (25.00%) MS Excel
7 73 (24.33%) SQL Server
8 70 (23.33%) Windows Server
9 60 (20.00%) MS Office
10 47 (15.67%) VMware
11 43 (14.33%) Windows 7
12 42 (14.00%) Finance
13 41 (13.67%) Linux
14 34 (11.33%) ERP
14 34 (11.33%) Service Delivery
15 33 (11.00%) MS Exchange
15 33 (11.00%) IIS
15 33 (11.00%) Analytical Skills
16 32 (10.67%) Java
17 31 (10.33%) Security Cleared
18 30 (10.00%) Apache
19 29 (9.67%) .NET
19 29 (9.67%) Windows Server 2008
19 29 (9.67%) Windows Server 2012
20 27 (9.00%) VMware Infrastructure
21 26 (8.67%) LAN
22 25 (8.33%) Oracle
23 24 (8.00%) C#
23 24 (8.00%) WAN
23 24 (8.00%) SLA

Support Analyst Skill Set
Top Related IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 33 (11.00%) IIS
1 33 (11.00%) MS Exchange
2 30 (10.00%) Apache
3 18 (6.00%) Tomcat
4 15 (5.00%) SharePoint
5 14 (4.67%) BizTalk Server
5 14 (4.67%) WebSphere
6 13 (4.33%) Jetty
7 12 (4.00%) Exchange Server 2013
8 10 (3.33%) Exchange Server 2010
9 9 (3.00%) JBoss
10 8 (2.67%) CMS
11 7 (2.33%) Alfresco
11 7 (2.33%) WebLogic
12 6 (2.00%) SharePoint 2010
13 5 (1.67%) Joomla!
14 4 (1.33%) Exchange Server 2007
14 4 (1.33%) Skype for Business
15 2 (0.67%) SAS
15 2 (0.67%) SharePoint 2013
Applications
1 75 (25.00%) MS Excel
2 60 (20.00%) MS Office
3 7 (2.33%) MS PowerPoint
4 5 (1.67%) MS Visio
5 3 (1.00%) MS Project
Business Applications
1 6 (2.00%) Dynamics CRM
2 5 (1.67%) SAP CRM
2 5 (1.67%) SAP ERP
3 3 (1.00%) SAP FI
3 3 (1.00%) SAP SD
4 2 (0.67%) Infor CloudSuite Industrial (formerly SyteLine)
4 2 (0.67%) SAP CO
4 2 (0.67%) SAP FI/CO
5 1 (0.33%) OpenText MBPM
5 1 (0.33%) Oracle EBS
5 1 (0.33%) Oracle Payroll
5 1 (0.33%) Visualfiles
Cloud Services
1 18 (6.00%) Office 365
2 9 (3.00%) Microsoft Azure
3 7 (2.33%) Cloud Computing
4 6 (2.00%) Amazon AWS
5 5 (1.67%) GitHub
6 1 (0.33%) Azure Active Directory
6 1 (0.33%) SaaS
6 1 (0.33%) SuccessFactors
Communications & Networking
1 26 (8.67%) LAN
2 24 (8.00%) WAN
3 18 (6.00%) Firewall
4 17 (5.67%) DNS
5 15 (5.00%) Intranet
5 15 (5.00%) Wireless
6 14 (4.67%) VoIP
7 12 (4.00%) DHCP
7 12 (4.00%) SAN
7 12 (4.00%) VPN
8 11 (3.67%) TCP/IP
9 10 (3.33%) Internet
10 5 (1.67%) iSCSI
10 5 (1.67%) VLAN
11 4 (1.33%) Network Security
12 3 (1.00%) HTTP
12 3 (1.00%) ICMP
12 3 (1.00%) NAS
12 3 (1.00%) SMTP
12 3 (1.00%) Wi-Fi
Database & Business Intelligence
1 73 (24.33%) SQL Server
2 20 (6.67%) SQL Server 2008
3 15 (5.00%) SQL Server 2012
4 12 (4.00%) SQL Server 2005
5 10 (3.33%) MS Access
6 9 (3.00%) Crystal Reports
7 8 (2.67%) MySQL
8 6 (2.00%) SQL Server Reporting Services
9 5 (1.67%) BusinessObjects
9 5 (1.67%) MongoDB
9 5 (1.67%) RDBMS
9 5 (1.67%) Relational Database
10 4 (1.33%) SQL Server 2014
11 2 (0.67%) Big Data
11 2 (0.67%) Oracle Database
11 2 (0.67%) QlikView
12 1 (0.33%) FileMaker
12 1 (0.33%) Oracle BI EE
12 1 (0.33%) Oracle Reports
12 1 (0.33%) SQL Server Integration Services
Development Applications
1 20 (6.67%) Visual Studio
2 12 (4.00%) Eclipse
3 6 (2.00%) Subversion
4 5 (1.67%) Jenkins
4 5 (1.67%) Maven
4 5 (1.67%) Oracle Forms
4 5 (1.67%) Team Foundation Server
5 4 (1.33%) JIRA
6 2 (0.67%) NCrunch
6 2 (0.67%) ReSharper
7 1 (0.33%) SQL Server Management Studio (SSMS)
General
1 42 (14.00%) Finance
2 9 (3.00%) Retail
3 8 (2.67%) Advertising
3 8 (2.67%) Back Office
4 5 (1.67%) Automotive
4 5 (1.67%) Banking
4 5 (1.67%) Front Office
4 5 (1.67%) Legal
5 3 (1.00%) Marketing
6 2 (0.67%) Law
7 1 (0.33%) Billing
Libraries, Frameworks & Software Standards
1 29 (9.67%) .NET
2 14 (4.67%) Web Services
3 11 (3.67%) ODBC
4 10 (3.33%) Spring
4 10 (3.33%) Spring MVC
5 9 (3.00%) HTML
6 6 (2.00%) ASP.NET
6 6 (2.00%) XML
7 5 (1.67%) Ajax
7 5 (1.67%) AngularJS
7 5 (1.67%) Classic ASP
7 5 (1.67%) Dojo
7 5 (1.67%) Ember.js
7 5 (1.67%) Hibernate
7 5 (1.67%) JPA
7 5 (1.67%) JSP
7 5 (1.67%) React
7 5 (1.67%) SOAP
7 5 (1.67%) Spring Web Flow
7 5 (1.67%) WSDL
Miscellaneous
1 33 (11.00%) Analytical Skills
2 15 (5.00%) Driving Licence
3 10 (3.33%) Computer Science
4 8 (2.67%) Fat Client
4 8 (2.67%) Thin Client
5 6 (2.00%) Mobile App
6 4 (1.33%) Blackberry
6 4 (1.33%) Management Information System
6 4 (1.33%) Mathematics
6 4 (1.33%) Replication
7 3 (1.00%) Credit Risk
7 3 (1.00%) Data Centre
7 3 (1.00%) Smartphone
7 3 (1.00%) SWIFT
8 2 (0.67%) Client/Server
8 2 (0.67%) Economics
8 2 (0.67%) Social Network
8 2 (0.67%) User Experience
9 1 (0.33%) Artificial Intelligence
9 1 (0.33%) EPoS
Operating Systems
1 162 (54.00%) Windows
2 70 (23.33%) Windows Server
3 43 (14.33%) Windows 7
4 41 (13.67%) Linux
5 29 (9.67%) Windows Server 2008
5 29 (9.67%) Windows Server 2012
6 20 (6.67%) Windows XP
7 19 (6.33%) Unix
8 16 (5.33%) Android
8 16 (5.33%) Windows 10
8 16 (5.33%) Windows 8
9 13 (4.33%) CentOS
9 13 (4.33%) Windows Server 2003
10 9 (3.00%) Apple iOS
11 7 (2.33%) Windows 2000
12 1 (0.33%) Mac OS X
Processes & Methodologies
1 88 (29.33%) ITIL
2 34 (11.33%) ERP
2 34 (11.33%) Service Delivery
3 21 (7.00%) Service Management
4 14 (4.67%) CRM
5 13 (4.33%) Agile Software Development
6 12 (4.00%) Incident Management
7 11 (3.67%) ITIL V3
8 10 (3.33%) Business Intelligence
8 10 (3.33%) Data Analysis
8 10 (3.33%) MVC
9 9 (3.00%) Network Monitoring
9 9 (3.00%) Presales
10 8 (2.67%) BCP
10 8 (2.67%) Business Continuity
10 8 (2.67%) Business Continuity Planning
10 8 (2.67%) Project Management
11 7 (2.33%) Change Management
11 7 (2.33%) Infrastructure Management
11 7 (2.33%) Virtual Environments
Programming Languages
1 79 (26.33%) SQL
2 32 (10.67%) Java
3 24 (8.00%) C#
4 21 (7.00%) PHP
5 16 (5.33%) PowerShell
6 14 (4.67%) VB
7 11 (3.67%) JavaScript
7 11 (3.67%) VBA
8 10 (3.33%) VBScript
9 5 (1.67%) C
9 5 (1.67%) Delphi
9 5 (1.67%) Pascal
9 5 (1.67%) Shell Script
9 5 (1.67%) T-SQL
10 2 (0.67%) Perl
10 2 (0.67%) PL/SQL
10 2 (0.67%) Python
11 1 (0.33%) FoxPro (VFP)
11 1 (0.33%) VB.NET
11 1 (0.33%) VB6
Qualifications
1 31 (10.33%) Security Cleared
2 19 (6.33%) Degree
3 16 (5.33%) SC Cleared
4 12 (4.00%) DV Cleared
4 12 (4.00%) VMware Certified Professional (VCP)
5 8 (2.67%) Microsoft Certification
6 7 (2.33%) CCNA
6 7 (2.33%) Cisco Certification
6 7 (2.33%) MCP
7 5 (1.67%) MCSA
8 4 (1.33%) ITIL Certification
8 4 (1.33%) MCSE
9 2 (0.67%) DBS Check
9 2 (0.67%) MCITP
10 1 (0.33%) A+ Certification
10 1 (0.33%) CompTIA Security+
10 1 (0.33%) MCTS
10 1 (0.33%) Network+ Certification
10 1 (0.33%) Security+ Certification
10 1 (0.33%) Siebel Certification
Quality Assurance & Compliance
1 24 (8.00%) SLA
2 1 (0.33%) ISO 9001
2 1 (0.33%) ISO/IEC 27001
2 1 (0.33%) QA
System Software
1 94 (31.33%) Active Directory
2 27 (9.00%) VMware Infrastructure
3 7 (2.33%) vSphere
4 6 (2.00%) Terminal Services
4 6 (2.00%) XenDesktop
5 5 (1.67%) Hyper-V
5 5 (1.67%) Virtual Desktop
5 5 (1.67%) XenApp
6 3 (1.00%) Virtual Servers
7 2 (0.67%) VMware ESXi
8 1 (0.33%) Terminal Server
8 1 (0.33%) VMware ESX
Systems Management
1 10 (3.33%) Nagios
2 8 (2.67%) SCOM
3 6 (2.00%) SCCM
4 5 (1.67%) NetBackup
5 4 (1.33%) Backup Exec
6 3 (1.00%) Norton AntiVirus
6 3 (1.00%) Tivoli
6 3 (1.00%) Tivoli Storage Manager
6 3 (1.00%) WhatsUp Gold
6 3 (1.00%) Zenoss
7 1 (0.33%) FortiGate
7 1 (0.33%) HP SIM
7 1 (0.33%) Microsoft Intune
7 1 (0.33%) SCOrch
7 1 (0.33%) WSUS
Vendors
1 106 (35.33%) Microsoft
2 47 (15.67%) VMware
3 25 (8.33%) Oracle
4 22 (7.33%) IBM
5 21 (7.00%) Citrix
6 18 (6.00%) SAP
7 17 (5.67%) Red Hat
8 16 (5.33%) Cisco
9 12 (4.00%) Avaya
10 11 (3.67%) HP
11 10 (3.33%) iManage
11 10 (3.33%) Veeam
12 9 (3.00%) Remedy
13 8 (2.67%) NICE Systems
13 8 (2.67%) Symantec
14 7 (2.33%) Sophos
15 6 (2.00%) Adobe
15 6 (2.00%) Brocade
16 5 (1.67%) Sage
17 4 (1.33%) NetApp
Cheltenham, Gloucestershire
Randstad Technologies
Salary: £35000 per annum
Posted: 4 hours ago
Chippenham, Wiltshire
Network ITR
Salary: £26000 - £32000 per annum, Benefits 25 days holiday + option to purcha
Posted: 2 days ago
Bristol, Avon
Redrock Consulting Ltd
Salary: £23000 - £28000 per annum
Posted: 2 days ago
Bristol, Avon
Activus
Salary: Unspecified Competitive plus Company Benefits
Posted: 3 days ago
Bristol, Avon
Redrock Consulting Ltd
Salary: £23000 - £28000 per annum + Benefits
Posted: 2 days ago
Poole, Dorset
Spectrum IT Recruitment (South) Ltd
Salary: £25000 - £30000 per annum + benefits
Posted: 3 days ago
Chard, Somerset
Proactive Appointments
Salary: £43000 per annum + Benefits
Posted: 3 days ago
Cheltenham, Gloucestershire
Talent Cluster
Salary: From £30,000 to £35,000 per annum
Posted: 3 days ago
Somerset
Computer People
Salary: £43000.00 per annum + Benefits
Posted: 5 days ago
Swindon
Ampersand Consulting
Salary: £30000 per annum + Fantastic Benefits
Posted: 9 days ago
Chard, Somerset
XIST4 IT Recruitment
Salary: £40-43,000 + Bens
Posted: 7 days ago
Cheltenham, Gloucestershire
People Source Consulting
Salary: £25000 - £30000 per annum
Posted: 6 days ago
Easy commute from Newbury, Swindon, South Oxon
Questor Resourcing
Salary: to £30k + VG Benefits upon experience
Posted: 20 days ago
St. Austell
Hays Specialist Recruitment Ltd
Salary: £20500.00 per annum + excellent package
Posted: 19 days ago
Wiltshire
Edward Carter Solutions
Salary: £35000 per annum + Bonus and Benefits
Posted: 20 days ago
Gloucestershire
People Source Consulting
Salary: £35000 - £40000 per annum
Posted: 23 days ago