The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 21 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
21 Nov 2014
Same period 2013 Same period 2012
Support Analyst
Rank 71 74 80
Rank change year-on-year
+3 +6
Permanent jobs requiring a Support Analyst 226 200 180
As % of all permanent IT jobs located in the South West 3.47% 3.54% 3.40%
As % of the Job Titles category 3.63% 3.71% 3.54%
Number of salaries quoted 218 181 140
Average salary £26,750 £28,000 £26,500
Average salary % change year-on-year
-4.46% +5.66%
90% offered a salary of more than £20,000 £20,000 £19,000
10% offered a salary of more than £37,500 £40,000 £35,000
UK excluding London average salary £27,500 £28,500 £28,000
% change year-on-year
-3.50% +1.78%
Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South West
Permanent IT job ads with a match in the
Job Titles category
6224 5398 5090
As % of all permanent IT jobs located in the South West 95.56% 95.64% 96.26%
Number of salaries quoted 5207 4693 4501
Average salary £37,500 £36,000 £35,000
Average salary % change year-on-year
+4.16% +2.85%
90% offered a salary of more than £23,000 £23,500 £22,614
10% offered a salary of more than £55,000 £50,000 £52,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the South West region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in the South West

Support Analyst
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the South West region.

Support Analyst Salary Trend in the South West

Support Analyst
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing Support Analyst across the South West region over the 3 months to 21 November 2014.

Support Analyst Salary Histogram in the South West

Support Analyst
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the South West region over the 3 months to 21 November 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Gloucestershire +15 72 £27,000 -15.62% 2
Bristol +13 53 £25,000 -10.71% 5
Wiltshire +10 38 £32,500 +44.44% 2
Somerset +9 35 £21,500 +7.50% 4
Cornwall +2 11 £22,500 +12.50%
Dorset -51 10 £32,000 -11.11% 10
Devon -20 3 £22,500 +3.44% 1
Support Analyst
England

Support Analyst
Top 30 Related IT Skills in the South West

For the 6 months to 21 November 2014, IT jobs across the South West region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 188 (43.32%) Windows
2 160 (36.87%) SQL
3 118 (27.19%) SQL Server
4 116 (26.73%) Finance
5 103 (23.73%) Microsoft
6 95 (21.89%) ITIL
7 76 (17.51%) MS Excel
7 76 (17.51%) MS Office
8 66 (15.21%) SLA
9 59 (13.59%) Windows Server 2003
9 59 (13.59%) Analytical Skills
10 57 (13.13%) Active Directory
11 55 (12.67%) Oracle
12 51 (11.75%) VMware
13 49 (11.29%) ERP
13 49 (11.29%) Windows 7
13 49 (11.29%) Windows Server 2008
14 48 (11.06%) XML
15 44 (10.14%) MS Exchange
16 41 (9.45%) Linux
17 39 (8.99%) Java
18 37 (8.53%) .NET
18 37 (8.53%) Degree
19 35 (8.06%) Relational Database
19 35 (8.06%) UNIX
19 35 (8.06%) Service Delivery
20 34 (7.83%) TCP/IP
21 30 (6.91%) Microsoft Certification
22 28 (6.45%) IIS
23 27 (6.22%) T-SQL

Support Analyst
Top Related IT Skills in the South West by Category

For the 6 months to 21 November 2014, IT jobs across the South West region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 44 (10.14%) MS Exchange
2 28 (6.45%) IIS
3 19 (4.38%) Apache
3 19 (4.38%) Exchange Server 2010
4 14 (3.23%) Exchange Server 2007
5 11 (2.53%) Exchange Server 2013
6 7 (1.61%) PegaRULES
6 7 (1.61%) BizTalk Server
7 6 (1.38%) JBoss
7 6 (1.38%) IBM Notes
7 6 (1.38%) SharePoint
8 4 (0.92%) WebLogic
9 3 (0.69%) SAS
9 3 (0.69%) WebSphere
10 2 (0.46%) OpenROAD
10 2 (0.46%) Oracle Workflow
10 2 (0.46%) Exchange Server 2000
10 2 (0.46%) Exchange Server 2003
10 2 (0.46%) Documentum
10 2 (0.46%) Tomcat
Applications
1 76 (17.51%) MS Office
1 76 (17.51%) MS Excel
2 6 (1.38%) MS Visio
3 4 (0.92%) MS PowerPoint
4 1 (0.23%) Photoshop
Business Applications
1 14 (3.23%) SAP CRM
2 13 (3.00%) SAP ERP
3 12 (2.76%) SAP SM
4 8 (1.84%) Oracle EBS
5 3 (0.69%) ResourceLink
5 3 (0.69%) Oracle EBS R12
6 2 (0.46%) Oracle iProcurement
6 2 (0.46%) Oracle Payables
6 2 (0.46%) Oracle Cash Management
6 2 (0.46%) Oracle Assets
6 2 (0.46%) Oracle Internet Expenses
6 2 (0.46%) Dynamics AX
6 2 (0.46%) TIBCO iProcess
6 2 (0.46%) Oracle General Ledger
6 2 (0.46%) Oracle ERP
6 2 (0.46%) Summit
6 2 (0.46%) Oracle Financials
7 1 (0.23%) SAP SD
7 1 (0.23%) assyst
7 1 (0.23%) Oracle Applications
Cloud Services
1 11 (2.53%) SaaS
2 1 (0.23%) Google Apps
2 1 (0.23%) Office 365
Communications & Networking
1 34 (7.83%) TCP/IP
2 23 (5.30%) Firewall
3 21 (4.84%) WAN
4 20 (4.61%) LAN
5 18 (4.15%) DNS
6 17 (3.92%) DHCP
7 13 (3.00%) ADSL
8 10 (2.30%) Internet
9 8 (1.84%) VoIP
10 7 (1.61%) VPN
11 4 (0.92%) SMTP
11 4 (0.92%) HTTP
12 3 (0.69%) SSL
12 3 (0.69%) SAN
12 3 (0.69%) Intranet
13 2 (0.46%) Intrusion Detection
13 2 (0.46%) IMAP
13 2 (0.46%) NAS
13 2 (0.46%) FTP
13 2 (0.46%) Broadband
Database & Business Intelligence
1 118 (27.19%) SQL Server
2 35 (8.06%) Relational Database
3 19 (4.38%) SQL Server 2008
4 17 (3.92%) MySQL
5 16 (3.69%) SQL Server 2005
6 13 (3.00%) SQL Server Reporting Services
7 10 (2.30%) RDBMS
8 8 (1.84%) Oracle Reports
9 7 (1.61%) Data Warehouse
10 6 (1.38%) Crystal Reports
10 6 (1.38%) Oracle BI EE
11 5 (1.15%) Data Mining
12 4 (0.92%) Oracle Database
13 3 (0.69%) Ingres
13 3 (0.69%) MS Access
13 3 (0.69%) SQL Server 2000
13 3 (0.69%) SQL Server Integration Services
13 3 (0.69%) Oracle Database 11g
14 2 (0.46%) Oracle Discoverer
15 1 (0.23%) SQL Server Analysis Services
Development Applications
1 6 (1.38%) Subversion
2 3 (0.69%) Team Foundation Server
3 2 (0.46%) JMeter
3 2 (0.46%) Git (software)
3 2 (0.46%) JUnit
3 2 (0.46%) Eclipse
3 2 (0.46%) Toad
4 1 (0.23%) JDeveloper
4 1 (0.23%) VSS/SourceSafe
4 1 (0.23%) Oracle Forms
4 1 (0.23%) Maven
4 1 (0.23%) Oracle APEX
4 1 (0.23%) Jenkins
General
1 116 (26.73%) Finance
2 17 (3.92%) Back Office
3 14 (3.23%) Front Office
4 11 (2.53%) Retail
5 10 (2.30%) Manufacturing
6 9 (2.07%) Aerospace
7 8 (1.84%) Banking
8 5 (1.15%) Advertising
8 5 (1.15%) Publishing
8 5 (1.15%) Financial Institution
9 3 (0.69%) Law
10 2 (0.46%) Legal
10 2 (0.46%) Investment Banking
10 2 (0.46%) General Ledger
10 2 (0.46%) Local Government
10 2 (0.46%) International Banking
10 2 (0.46%) Marketing
11 1 (0.23%) Electronics
11 1 (0.23%) Telecoms
Libraries, Frameworks & Software Standards
1 48 (11.06%) XML
2 37 (8.53%) .NET
3 17 (3.92%) J2EE
3 17 (3.92%) HTML
3 17 (3.92%) Web Services
4 15 (3.46%) CSS
5 14 (3.23%) ASP.NET
6 10 (2.30%) Middleware
6 10 (2.30%) .NET Framework
7 8 (1.84%) Spring
8 7 (1.61%) Oracle Fusion
9 6 (1.38%) HTML5
9 6 (1.38%) Software Packaging
10 4 (0.92%) Java EE
11 2 (0.46%) XSD
11 2 (0.46%) JSP
11 2 (0.46%) SOAP
11 2 (0.46%) Struts
11 2 (0.46%) jQuery
12 1 (0.23%) WPF
Miscellaneous
1 59 (13.59%) Analytical Skills
2 24 (5.53%) Mathematics
3 15 (3.46%) Enterprise Software
4 12 (2.76%) Xbox
4 12 (2.76%) Management Information System
5 9 (2.07%) AS400
5 9 (2.07%) Client/Server
6 8 (1.84%) Computer Science
6 8 (1.84%) LPAR
7 6 (1.38%) Video Conferencing
7 6 (1.38%) Replication
8 5 (1.15%) Physics
8 5 (1.15%) iSeries
9 4 (0.92%) Data Protection Act
9 4 (0.92%) IBM Mainframe
9 4 (0.92%) EPoS
9 4 (0.92%) Mainframe
10 3 (0.69%) Blackberry
10 3 (0.69%) Statistics
10 3 (0.69%) Visualisation
Operating Systems
1 188 (43.32%) Windows
2 59 (13.59%) Windows Server 2003
3 49 (11.29%) Windows Server 2008
3 49 (11.29%) Windows 7
4 41 (9.45%) Linux
5 35 (8.06%) UNIX
6 25 (5.76%) Windows XP
7 18 (4.15%) Windows Server 2012
8 16 (3.69%) Windows 2000 Server
9 11 (2.53%) Mac OS X
9 11 (2.53%) Windows Vista
10 7 (1.61%) Windows 8
11 3 (0.69%) Solaris
12 2 (0.46%) Windows 2000
12 2 (0.46%) Red Hat Enterprise Linux
13 1 (0.23%) Apple iOS
Processes & Methodologies
1 95 (21.89%) ITIL
2 49 (11.29%) ERP
3 35 (8.06%) Service Delivery
4 27 (6.22%) Line Management
5 23 (5.30%) Business Intelligence
6 21 (4.84%) CRM
6 21 (4.84%) Problem Management
6 21 (4.84%) Incident Management
7 19 (4.38%) Service Management
8 15 (3.46%) Disaster Recovery
9 13 (3.00%) Security Management
9 13 (3.00%) Asset Management
9 13 (3.00%) Data Protection
9 13 (3.00%) Root Cause Analysis
10 11 (2.53%) Release Management
11 9 (2.07%) Stakeholder Management
12 8 (1.84%) Technical Architecture
12 8 (1.84%) Change Control
13 7 (1.61%) Capacity Management
13 7 (1.61%) Configuration Management
Programming Languages
1 160 (36.87%) SQL
2 39 (8.99%) Java
3 27 (6.22%) T-SQL
4 21 (4.84%) JavaScript
5 11 (2.53%) PL/SQL
6 9 (2.07%) VBA
7 8 (1.84%) VB
7 8 (1.84%) Shell Script
8 7 (1.61%) PowerShell
9 6 (1.38%) C#
10 5 (1.15%) COBOL
10 5 (1.15%) VBScript
11 4 (0.92%) C
11 4 (0.92%) JCL
12 3 (0.69%) VB6
12 3 (0.69%) R
12 3 (0.69%) PHP
12 3 (0.69%) Delphi
13 2 (0.46%) Perl
13 2 (0.46%) VB.NET
Qualifications
1 37 (8.53%) Degree
2 30 (6.91%) Microsoft Certification
3 23 (5.30%) MCSA
4 15 (3.46%) MCP
4 15 (3.46%) ITIL Certification
5 14 (3.23%) MCSE
5 14 (3.23%) Security Cleared
6 13 (3.00%) A+ Certification
7 11 (2.53%) Network+ Certification
8 9 (2.07%) SC Cleared
9 8 (1.84%) Cisco Certification
10 7 (1.61%) CCNA
11 5 (1.15%) MCDST
12 4 (0.92%) HND
12 4 (0.92%) DV Cleared
13 3 (0.69%) CCNP
13 3 (0.69%) MCTS
14 2 (0.46%) CIPD
14 2 (0.46%) Siebel Certification
14 2 (0.46%) PhD
Quality Assurance & Compliance
1 66 (15.21%) SLA
2 6 (1.38%) QA
3 3 (0.69%) ISO 9001
4 2 (0.46%) ISO/IEC 27001
5 1 (0.23%) ISO 14001
System Software
1 57 (13.13%) Active Directory
2 24 (5.53%) VMware Infrastructure
3 9 (2.07%) XenApp
4 6 (1.38%) vSphere
5 4 (0.92%) Hyper-V
5 4 (0.92%) Citrix Presentation Server
6 3 (0.69%) Terminal Server
7 2 (0.46%) ISA Server
7 2 (0.46%) VMware ESX
7 2 (0.46%) vCloud
7 2 (0.46%) XenDesktop
8 1 (0.23%) RACF
Systems Management
1 21 (4.84%) SCCM
2 13 (3.00%) WSUS
3 6 (1.38%) Systems Management Server (SMS)
4 5 (1.15%) Casper Suite
5 2 (0.46%) Cisco UCCX
5 2 (0.46%) Cisco CUCM
5 2 (0.46%) Norton AntiVirus
5 2 (0.46%) Tivoli
Vendors
1 103 (23.73%) Microsoft
2 55 (12.67%) Oracle
3 51 (11.75%) VMware
4 16 (3.69%) SAP
4 16 (3.69%) Citrix
5 13 (3.00%) Cisco
5 13 (3.00%) Google
6 12 (2.76%) Facebook
7 11 (2.53%) Syclo
7 11 (2.53%) IBM
8 9 (2.07%) Sage
9 8 (1.84%) Remedy
10 7 (1.61%) Pega
10 7 (1.61%) Siebel
11 6 (1.38%) Business Objects
11 6 (1.38%) Lotus
12 5 (1.15%) NetApp
13 4 (0.92%) Sophos
14 3 (0.69%) Salesforce.com
14 3 (0.69%) Apple
Somerset
Tank Recruitment
Salary: £18 - £22 per annum
Posted: 2 days ago
Chippenham, Wiltshire
Randstad Technologies
Salary: £25000.00 - £35000.00 per annum + Benefits
Posted: 2 days ago
Bristol, Avon
Redrock Consulting Ltd
Salary: £20000 - £25000 per annum + Good Package
Posted: 2 days ago
Bristol, Avon
Lorien Resourcing
Posted: 3 days ago
Poole, UK
Lush
Salary: Competitive
Posted: 3 days ago
Bournemouth, Dorset
Ashdown IT
Posted: 3 days ago
Cheddar
Blue Town Online
Salary: £18k - 20k per year
Posted: 3 days ago
Bournemouth
Opus Recruitment Solutions Ltd
Salary: £0 - £25000 per annum
Posted: 4 days ago
Tewkesbury, Gloucestershire
Big Red Recruitment
Salary: £18000 - £20000 per annum
Posted: 4 days ago
Swindon
Computer Futures
Salary: £23000 - £25000 per annum + competitive
Posted: 4 days ago
Bournemouth
Spectrum IT
Salary: £30000 - £38000 per annum + Benefits
Posted: 4 days ago
Bournemouth, Dorset
Spectrum IT Recruitment (South) Ltd
Salary: £30000 - £38000 per annum + Benefits
Posted: 5 days ago
Bristol, Avon
Redrock Consulting Ltd
Salary: £20000 - £25000 per annum + Good Package
Posted: 6 days ago
Bournemouth
QMS - Quality Medical Solutions
Salary: £30k - 40k per year
Posted: 10 days ago
Yeovil
Hays IT - Uk Posting account
Salary: £17000.00 - £18000.00 per annum + Benefits
Posted: 17 days ago
Gloucestershire
Computer Futures
Salary: £35000 - £40000 per annum + competitive
Posted: 19 days ago
Poole
DP Connect
Salary: £20000 - £25000 per annum + pension, life insurance
Posted: 26 days ago