The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 26 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
26 Jan 2015
Same period 2014 Same period 2013
Support Analyst
Rank 75 80 80
Rank change year-on-year
+5 0
Permanent jobs requiring a Support Analyst 203 176 198
As % of all permanent IT jobs located in the South West 3.40% 3.18% 3.47%
As % of the Job Titles category 3.54% 3.33% 3.60%
Number of salaries quoted 193 158 148
Average salary £27,000 £28,250 £26,500
Average salary % change year-on-year
-4.42% +6.60%
90% offered a salary of more than £20,000 £20,000 £21,350
10% offered a salary of more than £35,700 £38,000 £36,500
UK excluding London average salary £27,850 £28,000 £28,500
% change year-on-year
-0.53% -1.75%
Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South West
Permanent IT job ads with a match in the
Job Titles category
5729 5287 5497
As % of all permanent IT jobs located in the South West 95.95% 95.48% 96.42%
Number of salaries quoted 4881 4476 4897
Average salary £37,500 £35,500 £36,000
Average salary % change year-on-year
+5.63% -1.38%
90% offered a salary of more than £24,000 £22,500 £23,500
10% offered a salary of more than £55,000 £50,000 £52,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the South West region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in the South West

Support Analyst
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the South West region.

Support Analyst Salary Trend in the South West

Support Analyst
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing Support Analyst across the South West region over the 3 months to 26 January 2015.

Support Analyst Salary Histogram in the South West

Support Analyst
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the South West region over the 3 months to 26 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bristol +18 70 £24,000 -8.13% 15
Gloucestershire +22 56 £30,000 +13.20% 1
Dorset -28 34 £34,000 -5.55% 4
Wiltshire +10 22 £36,000 +51.57% 2
Somerset -11 13 £20,000 -11.11%
Cornwall - 3 £22,500 - 1
Devon -9 1 £22,500 -8.16% 3
Support Analyst
England

Support Analyst
Top 30 Related IT Skills in the South West

For the 6 months to 26 January 2015, IT jobs across the South West region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 181 (42.69%) Windows
2 150 (35.38%) SQL
3 115 (27.12%) SQL Server
4 112 (26.42%) Microsoft
5 100 (23.58%) MS Office
6 94 (22.17%) Finance
7 84 (19.81%) ITIL
8 74 (17.45%) MS Excel
8 74 (17.45%) Active Directory
9 66 (15.57%) ERP
10 53 (12.50%) Oracle
11 51 (12.03%) .NET
12 47 (11.08%) Windows Server 2008
13 46 (10.85%) Microsoft Certification
14 45 (10.61%) VMware
14 45 (10.61%) Analytical Skills
15 40 (9.43%) Windows Server 2003
16 39 (9.20%) IIS
17 37 (8.73%) MCSA
17 37 (8.73%) TCP/IP
18 36 (8.49%) SLA
19 34 (8.02%) MS Exchange
20 32 (7.55%) ASP.NET
21 30 (7.08%) UNIX
21 30 (7.08%) Degree
22 29 (6.84%) MCSE
23 28 (6.60%) XML
24 27 (6.37%) C#
25 25 (5.90%) Linux
25 25 (5.90%) Citrix

Support Analyst
Top Related IT Skills in the South West by Category

For the 6 months to 26 January 2015, IT jobs across the South West region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 39 (9.20%) IIS
2 34 (8.02%) MS Exchange
3 16 (3.77%) Exchange Server 2010
4 13 (3.07%) Exchange Server 2007
5 12 (2.83%) Exchange Server 2013
6 11 (2.59%) Apache
7 7 (1.65%) BizTalk Server
8 5 (1.18%) JBoss
9 3 (0.71%) Oracle SOA Suite
9 3 (0.71%) WebLogic
10 2 (0.47%) Lync
10 2 (0.47%) IBM Notes
10 2 (0.47%) Tomcat
10 2 (0.47%) OpenROAD
10 2 (0.47%) Oracle Workflow
10 2 (0.47%) Exchange Server 2000
10 2 (0.47%) Exchange Server 2003
10 2 (0.47%) WebSphere
11 1 (0.24%) SharePoint
11 1 (0.24%) SharePoint 2010
Applications
1 100 (23.58%) MS Office
2 74 (17.45%) MS Excel
3 6 (1.42%) MS Visio
4 4 (0.94%) MS PowerPoint
5 1 (0.24%) Photoshop
Business Applications
1 16 (3.77%) SAP CRM
2 15 (3.54%) SAP ERP
3 14 (3.30%) SAP SM
4 11 (2.59%) Oracle EBS
5 6 (1.42%) Dynamics AX
6 4 (0.94%) Oracle EBS R12
7 3 (0.71%) Oracle Payables
7 3 (0.71%) ResourceLink
7 3 (0.71%) Oracle Cash Management
7 3 (0.71%) Oracle General Ledger
8 2 (0.47%) Oracle Assets
8 2 (0.47%) Oracle Internet Expenses
8 2 (0.47%) TIBCO iProcess
8 2 (0.47%) Oracle iProcurement
8 2 (0.47%) Oracle ERP
8 2 (0.47%) Oracle Financials
9 1 (0.24%) SAP SD
9 1 (0.24%) Teamcenter
9 1 (0.24%) Summit
9 1 (0.24%) assyst
Cloud Services
1 7 (1.65%) SaaS
2 1 (0.24%) Google Apps
2 1 (0.24%) Office 365
Communications & Networking
1 37 (8.73%) TCP/IP
2 22 (5.19%) Firewall
3 17 (4.01%) DNS
3 17 (4.01%) LAN
3 17 (4.01%) DHCP
4 15 (3.54%) WAN
5 12 (2.83%) ADSL
6 9 (2.12%) Internet
7 7 (1.65%) VPN
8 6 (1.42%) HTTP
8 6 (1.42%) SMTP
9 4 (0.94%) VoIP
10 3 (0.71%) SSL
10 3 (0.71%) Intranet
11 2 (0.47%) Intrusion Detection
11 2 (0.47%) IMAP
11 2 (0.47%) Wireshark
11 2 (0.47%) SAN
11 2 (0.47%) HTTPS
11 2 (0.47%) LDAP
Database & Business Intelligence
1 115 (27.12%) SQL Server
2 17 (4.01%) Relational Database
3 14 (3.30%) SQL Server Reporting Services
4 12 (2.83%) SQL Server 2008
5 8 (1.89%) MySQL
5 8 (1.89%) Oracle BI EE
5 8 (1.89%) Oracle Reports
6 6 (1.42%) Crystal Reports
7 5 (1.18%) Data Mining
7 5 (1.18%) SQL Server 2005
7 5 (1.18%) Oracle Database
8 4 (0.94%) Oracle Database 11g
9 3 (0.71%) Oracle Discoverer
9 3 (0.71%) Oracle Database 10g
10 2 (0.47%) BusinessObjects
10 2 (0.47%) RDBMS
10 2 (0.47%) SQL Server Integration Services
11 1 (0.24%) SQL Server Analysis Services
11 1 (0.24%) Xcelsius
11 1 (0.24%) SAP Data Services
Development Applications
1 6 (1.42%) Subversion
2 2 (0.47%) Git (software)
2 2 (0.47%) Team Foundation Server
2 2 (0.47%) JUnit
2 2 (0.47%) Eclipse
2 2 (0.47%) JMeter
3 1 (0.24%) JDeveloper
3 1 (0.24%) Visual Studio
3 1 (0.24%) Oracle Forms
3 1 (0.24%) Jenkins
3 1 (0.24%) Maven
3 1 (0.24%) MorphX
General
1 94 (22.17%) Finance
2 19 (4.48%) Back Office
3 16 (3.77%) Front Office
4 14 (3.30%) Manufacturing
5 9 (2.12%) Advertising
5 9 (2.12%) Aerospace
5 9 (2.12%) Law
6 7 (1.65%) Banking
6 7 (1.65%) Retail
7 5 (1.18%) Financial Institution
8 3 (0.71%) Automotive
8 3 (0.71%) Telecoms
9 2 (0.47%) German Language
9 2 (0.47%) Investment Banking
9 2 (0.47%) General Ledger
9 2 (0.47%) International Banking
9 2 (0.47%) Legal
10 1 (0.24%) Electronics
10 1 (0.24%) Private Banking
10 1 (0.24%) Publishing
Libraries, Frameworks & Software Standards
1 51 (12.03%) .NET
2 32 (7.55%) ASP.NET
3 28 (6.60%) XML
4 12 (2.83%) Web Services
5 11 (2.59%) HTML
5 11 (2.59%) Middleware
6 10 (2.36%) .NET Framework
7 9 (2.12%) Oracle Fusion
8 6 (1.42%) J2EE
9 5 (1.18%) CSS
9 5 (1.18%) XSD
10 4 (0.94%) XSLT
10 4 (0.94%) Java EE
10 4 (0.94%) WinForms
11 3 (0.71%) WSDL
11 3 (0.71%) Software Packaging
12 2 (0.47%) HTML5
12 2 (0.47%) jQuery
12 2 (0.47%) JSP
12 2 (0.47%) SOAP
Miscellaneous
1 45 (10.61%) Analytical Skills
2 21 (4.95%) Enterprise Software
3 18 (4.25%) Xbox
4 17 (4.01%) Mathematics
5 12 (2.83%) Client/Server
5 12 (2.83%) Management Information System
6 9 (2.12%) AS400
7 8 (1.89%) LPAR
8 6 (1.42%) Computer Science
9 5 (1.18%) Physics
9 5 (1.18%) Data Structures
9 5 (1.18%) iSeries
10 4 (0.94%) Data Protection Act
10 4 (0.94%) PMI
11 3 (0.71%) Replication
11 3 (0.71%) Video Conferencing
12 2 (0.47%) Fat Client
12 2 (0.47%) Handset
12 2 (0.47%) Thin Client
13 1 (0.24%) Blackberry
Operating Systems
1 181 (42.69%) Windows
2 47 (11.08%) Windows Server 2008
3 40 (9.43%) Windows Server 2003
4 30 (7.08%) UNIX
5 25 (5.90%) Windows 7
5 25 (5.90%) Linux
6 23 (5.42%) Windows XP
7 19 (4.48%) Windows Server 2012
8 17 (4.01%) Windows 2000 Server
9 13 (3.07%) Windows Vista
10 8 (1.89%) Windows 8
11 7 (1.65%) Mac OS X
12 3 (0.71%) Apple iOS
13 2 (0.47%) Windows Phone
13 2 (0.47%) Android
13 2 (0.47%) Windows 2000
13 2 (0.47%) Solaris
14 1 (0.24%) Red Hat Enterprise Linux
Processes & Methodologies
1 84 (19.81%) ITIL
2 66 (15.57%) ERP
3 24 (5.66%) CRM
4 22 (5.19%) Service Management
5 21 (4.95%) Business Intelligence
5 21 (4.95%) Incident Management
6 20 (4.72%) Service Delivery
7 15 (3.54%) Security Management
7 15 (3.54%) Line Management
8 14 (3.30%) Data Protection
8 14 (3.30%) Root Cause Analysis
9 13 (3.07%) Problem Management
10 11 (2.59%) Time Management
11 10 (2.36%) Asset Management
12 9 (2.12%) Stakeholder Management
12 9 (2.12%) Technical Architecture
13 8 (1.89%) Configuration Management
14 7 (1.65%) Disaster Recovery
14 7 (1.65%) Capacity Management
15 6 (1.42%) Technical Analysis
Programming Languages
1 150 (35.38%) SQL
2 27 (6.37%) C#
3 24 (5.66%) Java
4 12 (2.83%) VB
4 12 (2.83%) VBA
5 11 (2.59%) T-SQL
5 11 (2.59%) JavaScript
6 5 (1.18%) COBOL
6 5 (1.18%) VBScript
6 5 (1.18%) VB.NET
7 4 (0.94%) PowerShell
8 3 (0.71%) VB6
8 3 (0.71%) XPath
8 3 (0.71%) Shell Script
8 3 (0.71%) Delphi
8 3 (0.71%) C++
8 3 (0.71%) PHP
9 2 (0.47%) Perl
9 2 (0.47%) AWK
9 2 (0.47%) Python
Qualifications
1 46 (10.85%) Microsoft Certification
2 37 (8.73%) MCSA
3 30 (7.08%) Degree
4 29 (6.84%) MCSE
5 13 (3.07%) ITIL Certification
5 13 (3.07%) MCP
6 12 (2.83%) A+ Certification
6 12 (2.83%) Security Cleared
7 11 (2.59%) Network+ Certification
8 8 (1.89%) SC Cleared
9 6 (1.42%) MCDST
10 5 (1.18%) PhD
11 4 (0.94%) CCNA
11 4 (0.94%) Cisco Certification
11 4 (0.94%) PMI Certification
12 3 (0.71%) DV Cleared
12 3 (0.71%) HND
13 2 (0.47%) Siebel Certification
13 2 (0.47%) CIPD
14 1 (0.24%) MCTS
Quality Assurance & Compliance
1 36 (8.49%) SLA
2 5 (1.18%) QA
3 3 (0.71%) ISO 9001
4 2 (0.47%) ISO/IEC 27001
5 1 (0.24%) ISO 14001
System Software
1 74 (17.45%) Active Directory
2 20 (4.72%) XenApp
3 19 (4.48%) VMware Infrastructure
4 12 (2.83%) vSphere
5 4 (0.94%) Hyper-V
5 4 (0.94%) Citrix Presentation Server
6 3 (0.71%) XenDesktop
7 2 (0.47%) ISA Server
7 2 (0.47%) VMware ESX
8 1 (0.24%) vCloud
Systems Management
1 24 (5.66%) SCCM
2 6 (1.42%) WSUS
3 3 (0.71%) Systems Management Server (SMS)
4 2 (0.47%) Norton AntiVirus
4 2 (0.47%) MOM
4 2 (0.47%) Cisco UCCX
4 2 (0.47%) Cisco CUCM
4 2 (0.47%) Casper Suite
Vendors
1 112 (26.42%) Microsoft
2 53 (12.50%) Oracle
3 45 (10.61%) VMware
4 25 (5.90%) Citrix
5 21 (4.95%) SAP
6 19 (4.48%) Google
7 18 (4.25%) Facebook
8 15 (3.54%) Sage
9 13 (3.07%) Syclo
10 9 (2.12%) Remedy
10 9 (2.12%) Siebel
11 8 (1.89%) Business Objects
11 8 (1.89%) IBM
12 7 (1.65%) Cisco
13 5 (1.18%) Apple
14 4 (0.94%) Sophos
15 3 (0.71%) Salesforce.com
15 3 (0.71%) Symantec
16 2 (0.47%) ServiceNow
16 2 (0.47%) TIBCO
Exeter
People Source
Salary: £20000 - £24000 per annum
Posted: 1 hour ago
Bristol, Avon
CPS Group UK
Salary: £22000.00 - £35000.00 per annum + Pension & Benefits
Posted: 3 hours ago
Bristol, Avon
Redrock Consulting Ltd
Salary: £18000 - £28000 per annum + Bonus + Excellent Benefits
Posted: 3 hours ago
Bristol, Avon
Redrock Consulting Ltd
Salary: £17000.00 - £20000.00 per annum
Posted: 3 hours ago
Gloucestershire
Eutopia Solutions Ltd
Salary: £33000 - £43000 per annum + bonus + pension + healthcare
Posted: 2 days ago
Bristol, Avon
Edge Specialist Recruitment
Salary: Pension + paid overtime
Posted: 3 days ago
Bristol, Avon
Tank Recruitment
Salary: £18000 - £20000 per annum + pension, private medical insurance
Posted: 3 days ago
Bristol, Avon
Tank Recruitment
Posted: 3 days ago
Exeter, Devon
Edge Specialist Recruitment
Salary: £16000 - £20000 per annum + Bens
Posted: 3 days ago
Cornwall
Tank Recruitment
Salary: £22000 - £27000 per annum
Posted: 3 days ago
Bristol, Avon
Bond Dickinson
Salary: Competitive
Posted: 4 days ago
Dorset
ComputerWorld Personnel Ltd
Salary: £25000.0000 - £28000.0000 per annum
Posted: 4 days ago
Bristol, Avon
Experis Ltd
Salary: £40000 - £50000 per annum + benefits
Posted: 4 days ago
Bristol, Avon
Redrock Consulting Ltd
Salary: £20000 - £28000 per annum + Bonus + Benefits
Posted: 5 days ago
Bristol, Avon
Redrock Consulting Ltd
Salary: £28000 - £35000 per annum + Bonus + Benefits
Posted: 5 days ago
Honiton, Devon
CV Screen Ltd
Salary: £20k - 25k per year + Pension and Career Development
Posted: 6 days ago
Bournemouth
Spectrum IT
Salary: £30000 - £38000 per annum + Benefits
Posted: 6 days ago
Bristol, Avon
Redrock Consulting Ltd
Salary: £17000 - £28000 per annum + £1500 yearly allowance + Benefits
Posted: 6 days ago
Bristol, Avon
Experis Ltd
Salary: £25000.00 - £27500.00 per annum + benefits
Posted: 6 days ago
Wareham, Dorset, South West
Aster Group
Salary: Up to £25,000 pa
Posted: 7 days ago