The statistics below represent IT jobs advertised across the South West region that had Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 29 September 2016 with a comparison to same period over 2 years.

3 months to
29 Sep 2016
Same period 2015 Same period 2014
Support Analyst
Rank 98 100 88
Rank change year-on-year
+2 -12
Permanent jobs requiring a Support Analyst 173 165 203
As % of all permanent IT jobs located in the South West 3.06% 2.77% 3.28%
As % of the Job Titles category 3.17% 2.85% 3.38%
Number of salaries quoted 161 148 193
Median salary £27,500 £27,500 £25,000
Median salary % change year-on-year
- +10.00%
90% offered a salary of more than £20,500 £19,500 £20,000
10% offered a salary of more than £35,000 £40,000 £36,000
UK excluding London median salary £29,250 £28,000 £27,500
% change year-on-year
+4.46% +1.81%
Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South West
Permanent IT job ads with a match in the
Job Titles category
5461 5782 6008
As % of all permanent IT jobs located in the South West 96.55% 97.03% 97.03%
Number of salaries quoted 4635 4907 5035
Median salary £40,000 £38,000 £36,500
Median salary % change year-on-year
+5.26% +4.10%
90% offered a salary of more than £24,500 £24,000 £23,000
10% offered a salary of more than £55,000 £55,000 £57,500
UK excluding London median salary £42,091 £40,000 £40,000
% change year-on-year
+5.22% -

Support Analyst
Jobs Demand Trend in the South West

The demand trend of job ads across the South West region that featured Support Analyst in the job title.

Support Analyst Jobs Demand Trend in the South West

Support Analyst
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the South West region.

Support Analyst Salary Trend in the South West

Support Analyst
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing Support Analyst across the South West region over the 3 months to 29 September 2016.

Support Analyst Salary Histogram in the South West

Support Analyst
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the South West region over the 3 months to 29 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Gloucestershire +18 47 £25,500 -1.92% 1
Bristol +5 47 £28,000 -3.44% 8
Wiltshire +7 29 £29,500 +7.27% 2
Somerset -15 26 £24,500 -10.90% 2
Devon +6 14 £24,000 -
Dorset +4 9 £27,500 +17.02% 5
Cornwall -17 1 £40,000 +90.47% 1
Support Analyst
England

Support Analyst Skill Set
Top 30 Related IT Skills in the South West

For the 6 months to 29 September 2016, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South West region featuring Support Analyst in the job title.

1 170 (54.14%) Windows
2 108 (34.39%) Microsoft
3 98 (31.21%) ITIL
4 93 (29.62%) Active Directory
5 85 (27.07%) SQL
6 74 (23.57%) MS Excel
7 72 (22.93%) SQL Server
8 62 (19.75%) Windows Server
9 59 (18.79%) MS Office
10 56 (17.83%) Windows 7
11 55 (17.52%) VMware
12 46 (14.65%) Linux
13 44 (14.01%) Analytical Skills
14 43 (13.69%) Finance
15 41 (13.06%) Service Delivery
16 40 (12.74%) Java
17 38 (12.10%) IIS
18 36 (11.46%) Security Cleared
19 35 (11.15%) Unix
19 35 (11.15%) SLA
20 33 (10.51%) Oracle
21 32 (10.19%) MS Exchange
21 32 (10.19%) Degree
22 31 (9.87%) .NET
23 30 (9.55%) VMware Infrastructure
24 28 (8.92%) ERP
24 28 (8.92%) Apache
24 28 (8.92%) LAN
25 27 (8.60%) WAN
26 26 (8.28%) C#

Support Analyst Skill Set
Top Related IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 38 (12.10%) IIS
2 32 (10.19%) MS Exchange
3 28 (8.92%) Apache
4 20 (6.37%) Tomcat
5 19 (6.05%) WebSphere
6 16 (5.10%) SharePoint
7 14 (4.46%) BizTalk Server
8 12 (3.82%) Jetty
9 11 (3.50%) Exchange Server 2010
10 10 (3.18%) WebLogic
11 8 (2.55%) Exchange Server 2013
11 8 (2.55%) JBoss
12 7 (2.23%) CMS
13 6 (1.91%) Alfresco
13 6 (1.91%) OpenROAD
13 6 (1.91%) SharePoint 2010
13 6 (1.91%) Skype for Business
14 5 (1.59%) SAS
15 4 (1.27%) Blackberry Enterprise Server
15 4 (1.27%) Exchange Server 2007
Applications
1 74 (23.57%) MS Excel
2 59 (18.79%) MS Office
3 8 (2.55%) MS PowerPoint
4 5 (1.59%) MS Visio
5 3 (0.96%) MS Project
6 1 (0.32%) Spreadsheet
Business Applications
1 8 (2.55%) Dynamics CRM
2 3 (0.96%) Oracle EBS
2 3 (0.96%) Oracle Payroll
2 3 (0.96%) SAP SD
3 2 (0.64%) Oracle EBS R12
3 2 (0.64%) SAP Oil and Gas
4 1 (0.32%) Infor CloudSuite Industrial (formerly SyteLine)
4 1 (0.32%) LatentZero
4 1 (0.32%) Markit EDM
4 1 (0.32%) Oracle 11i
4 1 (0.32%) Oracle HRMS
4 1 (0.32%) Remedy ITSM
4 1 (0.32%) SAP CRM
4 1 (0.32%) thinkFolio
Cloud Services
1 26 (8.28%) Office 365
2 19 (6.05%) Microsoft Azure
3 10 (3.18%) Amazon AWS
4 7 (2.23%) Cloud Computing
5 5 (1.59%) SaaS
6 4 (1.27%) GitHub
Communications & Networking
1 28 (8.92%) LAN
2 27 (8.60%) WAN
3 23 (7.32%) Firewall
4 22 (7.01%) VoIP
4 22 (7.01%) VPN
5 20 (6.37%) DNS
6 18 (5.73%) DHCP
6 18 (5.73%) Intranet
7 14 (4.46%) TCP/IP
8 12 (3.82%) SAN
8 12 (3.82%) Wireless
9 8 (2.55%) Internet
9 8 (2.55%) VLAN
10 7 (2.23%) PBX
11 5 (1.59%) NAS
11 5 (1.59%) Network Security
11 5 (1.59%) Remote Desktop
12 4 (1.27%) SNMP
12 4 (1.27%) Wireshark
13 3 (0.96%) HTTP
Database & Business Intelligence
1 72 (22.93%) SQL Server
2 15 (4.78%) SQL Server 2008
3 10 (3.18%) Relational Database
3 10 (3.18%) SQL Server 2012
4 9 (2.87%) MS Access
4 9 (2.87%) MySQL
4 9 (2.87%) RDBMS
5 8 (2.55%) Crystal Reports
6 5 (1.59%) BusinessObjects
6 5 (1.59%) SQL Server Reporting Services
7 4 (1.27%) DTS
7 4 (1.27%) MongoDB
7 4 (1.27%) SQL Server 2014
8 3 (0.96%) Oracle Reports
9 2 (0.64%) Oracle BI EE
9 2 (0.64%) Oracle Database
10 1 (0.32%) Ingres
10 1 (0.32%) QlikView
10 1 (0.32%) SQL Server 2005
10 1 (0.32%) SQL Server Integration Services
Development Applications
1 11 (3.50%) Eclipse
2 10 (3.18%) Visual Studio
3 5 (1.59%) Team Foundation Server
4 4 (1.27%) Jenkins
4 4 (1.27%) Maven
4 4 (1.27%) Oracle Forms
4 4 (1.27%) Subversion
5 2 (0.64%) NCrunch
5 2 (0.64%) ReSharper
5 2 (0.64%) SQL Server Management Studio (SSMS)
General
1 43 (13.69%) Finance
2 15 (4.78%) Banking
3 10 (3.18%) Back Office
4 7 (2.23%) Retail
4 7 (2.23%) Telecoms
5 6 (1.91%) Advertising
5 6 (1.91%) Manufacturing
6 5 (1.59%) Automotive
6 5 (1.59%) Marketing
7 4 (1.27%) International Banking
8 2 (0.64%) Billing
8 2 (0.64%) Electronics
8 2 (0.64%) Legal
9 1 (0.32%) Spanish Language
Libraries, Frameworks & Software Standards
1 31 (9.87%) .NET
2 16 (5.10%) ODBC
3 15 (4.78%) Web Services
4 10 (3.18%) XML
5 9 (2.87%) ASP.NET
5 9 (2.87%) Spring
5 9 (2.87%) Spring MVC
6 8 (2.55%) Classic ASP
6 8 (2.55%) HTML
7 4 (1.27%) .NET Framework
7 4 (1.27%) Ajax
7 4 (1.27%) Dojo
7 4 (1.27%) Ember.js
7 4 (1.27%) Hibernate
7 4 (1.27%) JPA
7 4 (1.27%) JSP
7 4 (1.27%) React
7 4 (1.27%) SOAP
7 4 (1.27%) Spring Web Flow
7 4 (1.27%) WSDL
Miscellaneous
1 44 (14.01%) Analytical Skills
2 17 (5.41%) Driving Licence
3 13 (4.14%) Computer Science
4 10 (3.18%) Management Information System
5 9 (2.87%) Fat Client
5 9 (2.87%) Thin Client
6 8 (2.55%) Client/Server
6 8 (2.55%) Mathematics
7 7 (2.23%) Data Protection Act
8 6 (1.91%) Blackberry
8 6 (1.91%) Mobile App
9 5 (1.59%) Credit Risk
9 5 (1.59%) Data Centre
9 5 (1.59%) SWIFT
9 5 (1.59%) User Experience
10 4 (1.27%) Performance Metrics
10 4 (1.27%) Replication
11 2 (0.64%) Economics
11 2 (0.64%) Hybrid Cloud
11 2 (0.64%) Social Network
Operating Systems
1 170 (54.14%) Windows
2 62 (19.75%) Windows Server
3 56 (17.83%) Windows 7
4 46 (14.65%) Linux
5 35 (11.15%) Unix
6 24 (7.64%) Windows Server 2012
7 21 (6.69%) Windows Server 2008
8 19 (6.05%) Windows 8
9 18 (5.73%) Windows 10
10 16 (5.10%) Windows Server 2003
11 12 (3.82%) Android
11 12 (3.82%) CentOS
11 12 (3.82%) Windows XP
12 7 (2.23%) Windows 2000
13 4 (1.27%) Apple iOS
14 2 (0.64%) Mac OS
14 2 (0.64%) Mac OS X
15 1 (0.32%) Windows Vista
Processes & Methodologies
1 98 (31.21%) ITIL
2 41 (13.06%) Service Delivery
3 28 (8.92%) ERP
4 21 (6.69%) Service Management
5 20 (6.37%) Incident Management
6 16 (5.10%) Agile Software Development
6 16 (5.10%) CRM
7 15 (4.78%) Problem Management
8 14 (4.46%) Change Management
9 13 (4.14%) Business Intelligence
10 10 (3.18%) ITSM
10 10 (3.18%) Mentoring
10 10 (3.18%) Project Management
11 9 (2.87%) Data Analysis
11 9 (2.87%) MVC
11 9 (2.87%) Network Monitoring
12 8 (2.55%) Business Continuity
12 8 (2.55%) Data Protection
12 8 (2.55%) Infrastructure Management
12 8 (2.55%) ITIL V3
Programming Languages
1 85 (27.07%) SQL
2 40 (12.74%) Java
3 26 (8.28%) C#
4 21 (6.69%) PowerShell
5 19 (6.05%) PHP
6 13 (4.14%) T-SQL
7 12 (3.82%) VBA
8 11 (3.50%) VB
9 10 (3.18%) JavaScript
10 7 (2.23%) Shell Script
11 5 (1.59%) PL/SQL
12 4 (1.27%) Delphi
12 4 (1.27%) FoxPro (VFP)
12 4 (1.27%) Pascal
12 4 (1.27%) VB.NET
12 4 (1.27%) VB6
13 3 (0.96%) C
14 2 (0.64%) Perl
14 2 (0.64%) Python
15 1 (0.32%) VBScript
Qualifications
1 36 (11.46%) Security Cleared
2 32 (10.19%) Degree
3 23 (7.32%) SC Cleared
4 15 (4.78%) Microsoft Certification
5 12 (3.82%) DV Cleared
6 11 (3.50%) CCNA
6 11 (3.50%) Cisco Certification
6 11 (3.50%) VMware Certified Professional (VCP)
7 10 (3.18%) MCSA
8 9 (2.87%) MCP
9 7 (2.23%) MCSE
10 6 (1.91%) ITIL Certification
11 4 (1.27%) MCITP
12 2 (0.64%) A+ Certification
12 2 (0.64%) Citrix Certification
12 2 (0.64%) CompTIA Security+
12 2 (0.64%) MCTS
12 2 (0.64%) Network+ Certification
12 2 (0.64%) Security+ Certification
12 2 (0.64%) Siebel Certification
Quality Assurance & Compliance
1 35 (11.15%) SLA
2 5 (1.59%) QA
3 3 (0.96%) ISO 9001
4 2 (0.64%) ISO/IEC 27001
System Software
1 93 (29.62%) Active Directory
2 30 (9.55%) VMware Infrastructure
3 7 (2.23%) Hyper-V
3 7 (2.23%) vSphere
3 7 (2.23%) XenApp
4 4 (1.27%) Terminal Services
4 4 (1.27%) XenDesktop
5 3 (0.96%) Terminal Server
5 3 (0.96%) Virtual Desktop
5 3 (0.96%) Virtual Servers
6 2 (0.64%) VMware ESX
6 2 (0.64%) VMware ESXi
7 1 (0.32%) Virtual Machines
Systems Management
1 9 (2.87%) SCCM
2 8 (2.55%) Nagios
3 6 (1.91%) Backup Exec
4 5 (1.59%) NetBackup
4 5 (1.59%) Norton AntiVirus
5 4 (1.27%) SCOM
6 3 (0.96%) Tivoli
6 3 (0.96%) Tivoli Storage Manager
6 3 (0.96%) WhatsUp Gold
6 3 (0.96%) WSUS
6 3 (0.96%) Zenoss
7 2 (0.64%) Microsoft Intune
8 1 (0.32%) DameWare
8 1 (0.32%) FortiGate
8 1 (0.32%) HP SIM
8 1 (0.32%) Kibana
8 1 (0.32%) ZABBIX
Vendors
1 108 (34.39%) Microsoft
2 55 (17.52%) VMware
3 33 (10.51%) Oracle
4 23 (7.32%) Citrix
5 22 (7.01%) IBM
6 16 (5.10%) Cisco
6 16 (5.10%) Red Hat
6 16 (5.10%) Remedy
7 14 (4.46%) SAP
8 10 (3.18%) Avaya
8 10 (3.18%) Symantec
9 8 (2.55%) FrontRange
9 8 (2.55%) HP
9 8 (2.55%) iManage
10 7 (2.23%) NICE Systems
10 7 (2.23%) Sage
10 7 (2.23%) Veeam
10 7 (2.23%) WatchGuard
11 6 (1.91%) Adobe
11 6 (1.91%) CA
Bristol, Avon
Opus Recruitment Solutions Ltd
Salary: £23000 - £26000 per annum
Posted: 6 hours ago
Bristol, Avon
ComputerWorld Personnel Ltd
Salary: £28000 per annum + benefits
Posted: Yesterday
Bristol, Avon
Redrock Consulting Ltd
Salary: £25000 - £28000 per annum + Benefits
Posted: Yesterday
Poole, Dorset
Spectrum IT Recruitment (South) Ltd
Salary: £25000 - £30000 per annum + benefits
Posted: Yesterday
Bath, Avon
HAYS INFORMATION TECHNOLOGY
Salary: £18000 - £20000 per annum + Benefits
Posted: Yesterday
Bristol, Avon
Redrock Consulting Ltd
Salary: £23000 per annum
Posted: Yesterday
Bournemouth, Dorset
Circle Recruitment
Salary: benefits+bonus
Posted: 2 days ago
Bristol, Avon
Redrock Consulting Ltd
Salary: £35000 - £50000 per annum + Excellent Benefits
Posted: 2 days ago
Wiltshire
HAYS INFORMATION TECHNOLOGY
Salary: £55000.00 - £62000.00 per annum + benefits
Posted: 2 days ago
Bristol, Avon
Redrock Consulting Ltd
Salary: £18000 - £23000 per annum + Excellent Benefits
Posted: Yesterday
Bristol, Avon
Tria Recruitment
Salary: £30000 - £35000 per annum + benefits
Posted: 5 days ago
Cheltenham, Gloucestershire
Randstad Technologies
Salary: £30000.00 - £32000.00 per annum + Pension & Healthcare
Posted: 6 days ago
Bristol, Avon
Computershare Investor Services
Salary: Competitive Salary + Career Progresion + Training
Posted: 13 days ago
St. Ives
Recruitment Revolution Limited
Salary: £35,000 to £45,000 per annum DOE + Benefits
Posted: 10 days ago
Chippenham
Bluetown Online LTD
Salary: £25000 per annum
Posted: 17 days ago
Dorset
Spectrum IT
Salary: £35000 - £45000 per annum + Benefits + Car
Posted: 26 days ago
Bath
Hays Specialist Recruitment Ltd
Salary: £20000 - £27000 per annum + Excellent Benefits
Posted: 23 days ago