The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 28 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Apr 2015
Same period 2014 Same period 2013
Support Analyst
Rank 95 95 85
Rank change year-on-year
0 -10
Permanent jobs requiring a Support Analyst 175 158 155
As % of all permanent IT jobs located in the South West 2.83% 2.74% 2.88%
As % of the Job Titles category 2.95% 2.88% 2.98%
Number of salaries quoted 138 145 136
Average salary £27,000 £25,500 £28,250
Average salary % change year-on-year
+5.88% -9.73%
90% offered a salary of more than £20,000 £19,750 £19,500
10% offered a salary of more than £38,000 £41,750 £42,000
UK excluding London average salary £27,500 £27,500 £27,500
Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South West
Permanent IT job ads with a match in the
Job Titles category
5935 5488 5196
As % of all permanent IT jobs located in the South West 96.07% 95.26% 96.54%
Number of salaries quoted 4877 4609 4580
Average salary £37,500 £37,500 £35,000
Average salary % change year-on-year
- +7.14%
90% offered a salary of more than £23,500 £23,500 £23,500
10% offered a salary of more than £55,000 £50,000 £54,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Support Analyst
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the South West region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in the South West

Support Analyst
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the South West region.

Support Analyst Salary Trend in the South West

Support Analyst
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing Support Analyst across the South West region over the 3 months to 28 April 2015.

Support Analyst Salary Histogram in the South West

Support Analyst
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the South West region over the 3 months to 28 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bristol +13 54 £30,000 +3.44% 5
Wiltshire +34 52 £33,250 +30.39% 2
Gloucestershire -15 31 £30,000 +31.86% 2
Somerset -4 17 £22,500 -18.18% 2
Dorset -27 9 £22,500 -40.00% 3
Devon -12 8 £32,500 +51.33% 3
Cornwall -12 3 £22,000 +4.76%
Support Analyst
England

Support Analyst
Top 30 Related IT Skills in the South West

For the 6 months to 28 April 2015, IT jobs across the South West region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 177 (46.34%) Windows
2 123 (32.20%) SQL
3 109 (28.53%) Microsoft
4 95 (24.87%) Active Directory
4 95 (24.87%) MS Office
5 85 (22.25%) SQL Server
6 74 (19.37%) MS Excel
7 67 (17.54%) ITIL
8 63 (16.49%) Finance
9 56 (14.66%) Oracle
10 55 (14.40%) VMware
11 49 (12.83%) .NET
12 40 (10.47%) Windows 7
13 39 (10.21%) Analytical Skills
14 38 (9.95%) IIS
14 38 (9.95%) UNIX
14 38 (9.95%) Citrix
15 37 (9.69%) Microsoft Certification
16 36 (9.42%) TCP/IP
17 35 (9.16%) Windows Server 2008
18 34 (8.90%) ERP
18 34 (8.90%) MS Exchange
19 31 (8.12%) Java
20 30 (7.85%) C#
21 29 (7.59%) MCSA
22 28 (7.33%) Degree
23 27 (7.07%) MCSE
24 26 (6.81%) ASP.NET
25 25 (6.54%) Incident Management
25 25 (6.54%) DNS

Support Analyst
Top Related IT Skills in the South West by Category

For the 6 months to 28 April 2015, IT jobs across the South West region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 38 (9.95%) IIS
2 34 (8.90%) MS Exchange
3 15 (3.93%) Oracle SOA Suite
4 14 (3.66%) WorkSite
5 10 (2.62%) SharePoint
6 8 (2.09%) Exchange Server 2010
7 6 (1.57%) Exchange Server 2003
7 6 (1.57%) Tomcat
8 5 (1.31%) WebLogic
8 5 (1.31%) JBoss
8 5 (1.31%) WebSphere
8 5 (1.31%) Joomla!
9 3 (0.79%) Exchange Server 2007
9 3 (0.79%) SharePoint 2010
9 3 (0.79%) Exchange Server 2013
10 2 (0.52%) SharePoint 2013
10 2 (0.52%) Lync
11 1 (0.26%) IBM Notes
11 1 (0.26%) NetWeaver
11 1 (0.26%) Oracle Workflow
Applications
1 95 (24.87%) MS Office
2 74 (19.37%) MS Excel
3 2 (0.52%) MS Project
Business Applications
1 15 (3.93%) Oracle EBS
2 7 (1.83%) Dynamics AX
3 5 (1.31%) SAP ERP
3 5 (1.31%) SAP CRM
3 5 (1.31%) SAP SM
4 3 (0.79%) Oracle EBS R12
5 2 (0.52%) SAP SRM
5 2 (0.52%) Oracle General Ledger
5 2 (0.52%) Oracle Payables
5 2 (0.52%) Oracle Receivables
5 2 (0.52%) Oracle Cash Management
5 2 (0.52%) Aareon QL
6 1 (0.26%) Oracle Assets
6 1 (0.26%) Oracle Internet Expenses
6 1 (0.26%) Oracle iProcurement
6 1 (0.26%) Sage 1000
6 1 (0.26%) ResourceLink
6 1 (0.26%) SAP PP
6 1 (0.26%) Oracle Financials
6 1 (0.26%) PeopleSoft HRMS
Cloud Services
1 8 (2.09%) SaaS
2 4 (1.05%) Office 365
3 3 (0.79%) Amazon AWS
4 2 (0.52%) IaaS
Communications & Networking
1 36 (9.42%) TCP/IP
2 25 (6.54%) DNS
3 21 (5.50%) VPN
3 21 (5.50%) DHCP
4 19 (4.97%) Firewall
5 16 (4.19%) LAN
6 13 (3.40%) WAN
6 13 (3.40%) Internet
7 7 (1.83%) Wireless
8 5 (1.31%) Wireshark
8 5 (1.31%) Ethernet
8 5 (1.31%) HTTP
8 5 (1.31%) LDAP
9 4 (1.05%) SAN
10 3 (0.79%) Intranet
10 3 (0.79%) VoIP
10 3 (0.79%) iSCSI
11 2 (0.52%) ADSL
11 2 (0.52%) SMTP
11 2 (0.52%) Extranet
Database & Business Intelligence
1 85 (22.25%) SQL Server
2 17 (4.45%) Oracle Database
3 16 (4.19%) Oracle Database 11g
4 12 (3.14%) SQL Server Reporting Services
5 8 (2.09%) Oracle Database 10g
5 8 (2.09%) Relational Database
6 7 (1.83%) Oracle Database 12c
7 6 (1.57%) MS Access
7 6 (1.57%) Data Mining
8 5 (1.31%) SQL Server 2008
9 4 (1.05%) Oracle BI EE
10 3 (0.79%) BusinessObjects
10 3 (0.79%) Data Warehouse
10 3 (0.79%) Oracle Reports
11 2 (0.52%) MySQL
11 2 (0.52%) Crystal Reports
11 2 (0.52%) Oracle Discoverer
11 2 (0.52%) SAP BI
11 2 (0.52%) SQL Server Integration Services
11 2 (0.52%) QlikView
Development Applications
1 5 (1.31%) Oracle Forms
1 5 (1.31%) Subversion
1 5 (1.31%) Maven
1 5 (1.31%) Jenkins
2 2 (0.52%) Team Foundation Server
3 1 (0.26%) Visual Studio
3 1 (0.26%) MorphX
3 1 (0.26%) JDeveloper
General
1 63 (16.49%) Finance
2 20 (5.24%) Law
3 12 (3.14%) Advertising
4 9 (2.36%) Legal
4 9 (2.36%) Back Office
5 7 (1.83%) Manufacturing
6 6 (1.57%) Automotive
6 6 (1.57%) Front Office
6 6 (1.57%) Banking
7 5 (1.31%) German Language
8 3 (0.79%) Telecoms
9 2 (0.52%) Marketing
10 1 (0.26%) French Language
10 1 (0.26%) Games
10 1 (0.26%) Retail
10 1 (0.26%) General Ledger
10 1 (0.26%) Corporate Banking
10 1 (0.26%) Private Banking
10 1 (0.26%) Financial Institution
10 1 (0.26%) Electronics
Libraries, Frameworks & Software Standards
1 49 (12.83%) .NET
2 26 (6.81%) ASP.NET
3 21 (5.50%) XML
4 17 (4.45%) Middleware
4 17 (4.45%) Oracle Fusion
5 14 (3.66%) XSD
5 14 (3.66%) XSLT
6 13 (3.40%) WSDL
7 6 (1.57%) Web Services
7 6 (1.57%) HTML
8 5 (1.31%) JSP
8 5 (1.31%) J2EE
8 5 (1.31%) Ajax
9 4 (1.05%) WinForms
10 3 (0.79%) Spring
10 3 (0.79%) Struts
11 2 (0.52%) SOAP
11 2 (0.52%) .NET Framework
11 2 (0.52%) Application Packaging
12 1 (0.26%) Software Packaging
Miscellaneous
1 39 (10.21%) Analytical Skills
2 20 (5.24%) Enterprise Software
2 20 (5.24%) Xbox
3 15 (3.93%) Client/Server
4 7 (1.83%) Handset
4 7 (1.83%) Mathematics
4 7 (1.83%) Clustering
5 6 (1.57%) Video Conferencing
5 6 (1.57%) PMI
6 5 (1.31%) Thin Client
6 5 (1.31%) iPhone
6 5 (1.31%) iPad
6 5 (1.31%) Data Structures
6 5 (1.31%) BYOD
6 5 (1.31%) Fat Client
7 4 (1.05%) Physics
7 4 (1.05%) Computer Science
7 4 (1.05%) Replication
7 4 (1.05%) Management Information System
8 2 (0.52%) Blackberry
Operating Systems
1 177 (46.34%) Windows
2 40 (10.47%) Windows 7
3 38 (9.95%) UNIX
4 35 (9.16%) Windows Server 2008
5 23 (6.02%) Windows XP
6 21 (5.50%) Windows 8
7 20 (5.24%) Windows Server 2003
8 18 (4.71%) Linux
8 18 (4.71%) Windows Server 2012
9 8 (2.09%) Windows Vista
10 6 (1.57%) Windows 2000 Server
11 5 (1.31%) Android
12 3 (0.79%) Windows 2000
13 2 (0.52%) Windows Phone
13 2 (0.52%) Apple iOS
Processes & Methodologies
1 67 (17.54%) ITIL
2 34 (8.90%) ERP
3 25 (6.54%) Incident Management
4 22 (5.76%) Service Management
5 21 (5.50%) CRM
6 16 (4.19%) SOA
6 16 (4.19%) BPEL
7 15 (3.93%) Document Management
8 13 (3.40%) Business Intelligence
8 13 (3.40%) Service Delivery
9 12 (3.14%) Time Management
10 9 (2.36%) Change Control
10 9 (2.36%) Migration
11 8 (2.09%) Workflow
11 8 (2.09%) Project Management
12 7 (1.83%) Configuration Management
12 7 (1.83%) ITSM
12 7 (1.83%) Technical Architecture
12 7 (1.83%) Root Cause Analysis
12 7 (1.83%) Technical Analysis
Programming Languages
1 123 (32.20%) SQL
2 31 (8.12%) Java
3 30 (7.85%) C#
4 13 (3.40%) XPath
5 10 (2.62%) VBA
6 9 (2.36%) JavaScript
7 8 (2.09%) VB.NET
8 7 (1.83%) VB
8 7 (1.83%) PHP
9 5 (1.31%) Delphi
9 5 (1.31%) Pascal
9 5 (1.31%) PowerShell
10 3 (0.79%) T-SQL
11 2 (0.52%) C++
11 2 (0.52%) PL/SQL
11 2 (0.52%) X++
12 1 (0.26%) VBScript
12 1 (0.26%) Shell Script
12 1 (0.26%) VB6
12 1 (0.26%) XQuery
Qualifications
1 37 (9.69%) Microsoft Certification
2 29 (7.59%) MCSA
3 28 (7.33%) Degree
4 27 (7.07%) MCSE
5 9 (2.36%) ITIL Certification
6 6 (1.57%) PMI Certification
7 5 (1.31%) SC Cleared
7 5 (1.31%) Security Cleared
7 5 (1.31%) MCP
8 4 (1.05%) PhD
9 3 (0.79%) Citrix Certification
9 3 (0.79%) VMware Certified Professional (VCP)
9 3 (0.79%) MCDST
9 3 (0.79%) MCITP
10 2 (0.52%) MCTS
10 2 (0.52%) Network+ Certification
10 2 (0.52%) AAT
10 2 (0.52%) A+ Certification
11 1 (0.26%) Cisco Certification
11 1 (0.26%) CCNA
Quality Assurance & Compliance
1 23 (6.02%) SLA
2 3 (0.79%) ISO 9001
3 1 (0.26%) QA
System Software
1 95 (24.87%) Active Directory
2 22 (5.76%) XenApp
3 20 (5.24%) VMware Infrastructure
4 15 (3.93%) vSphere
5 5 (1.31%) Citrix Presentation Server
6 4 (1.05%) Hyper-V
6 4 (1.05%) XenDesktop
6 4 (1.05%) VMware ESX
7 3 (0.79%) BitLocker
8 2 (0.52%) VMware Workstation
9 1 (0.26%) ISA Server
9 1 (0.26%) Postfix
9 1 (0.26%) vCloud
Systems Management
1 20 (5.24%) SCCM
2 5 (1.31%) WSUS
2 5 (1.31%) MOM
2 5 (1.31%) Systems Management Server (SMS)
3 4 (1.05%) McAfee ePO
4 1 (0.26%) Norton AntiVirus
4 1 (0.26%) NetBackup
4 1 (0.26%) Backup Exec
Vendors
1 109 (28.53%) Microsoft
2 56 (14.66%) Oracle
3 55 (14.40%) VMware
4 38 (9.95%) Citrix
5 20 (5.24%) Google
5 20 (5.24%) Facebook
6 16 (4.19%) Sage
7 15 (3.93%) SAP
8 14 (3.66%) Siebel
8 14 (3.66%) Business Objects
9 10 (2.62%) HP
10 9 (2.36%) Apple
10 9 (2.36%) Remedy
10 9 (2.36%) Cisco
10 9 (2.36%) Avaya
11 8 (2.09%) Hummingbird
11 8 (2.09%) OpenText
11 8 (2.09%) Meridio
12 7 (1.83%) IBM
13 6 (1.57%) McAfee
Dorset
Nigel Frank International Limited - Newcastle
Salary: £40000 - £45000 per annum + Benefits Package
Posted: Yesterday
Poole, Dorset
Stafford-Sharp Associates
Salary: From £16,000 to £22,000 per annum
Posted: 3 days ago
Bristol, Avon
Redrock Consulting Ltd
Salary: £18000 - £23000 per annum + Benefits
Posted: 4 days ago
Bath, Avon
Sanderson
Salary: £20000.00 - £27000.00 per annum + benefits
Posted: 4 days ago
Taunton, Somerset
Searchability
Salary: £18000 - £19000 per annum
Posted: 5 days ago
Bournemouth, Dorset
Redrock Consulting Ltd
Salary: £20000 - £25000 per annum + Excellent Benefits
Posted: 5 days ago
Exeter, Devon
Met Office
Posted: 5 days ago
Exeter, South West
Met Office
Salary: £21,264 up to £23,790 per annum for exceptional candidates
Posted: 6 days ago
Swindon, Wiltshire
Redrock Consulting Ltd
Salary: £18000 - £25000 per annum + + Bonus + Shift
Posted: 6 days ago
Bristol, Avon
Redrock Consulting Ltd
Salary: £18000 - £23000 per annum + Excellent Benefits
Posted: 6 days ago
Bristol, Avon
Redrock Consulting Ltd
Salary: £20000 - £25000 per annum + Good Package
Posted: 6 days ago
Bristol, Avon
Information Technology Services
Salary: £22k - 24k per year + £1,500 training allowance
Posted: 6 days ago
Bristol, Avon
Redrock Consulting Ltd
Salary: £22000 - £25000 per annum + Excellent Benefits
Posted: 6 days ago
Gloucester
Huxley Banking & Financial Services
Salary: £30000 - £42000 per annum + Package
Posted: 11 days ago
Cirencester
Capita - ITIN
Salary: £20000 - £22000 per annum
Posted: 26 days ago