The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 22 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Aug 2014
Same period 2013 Same period 2012
Support Analyst
Rank 70 86 84
Rank change year-on-year
+16 -2
Permanent jobs requiring a Support Analyst 211 144 167
As % of all permanent IT jobs located in the South West 3.40% 2.78% 2.96%
As % of the Job Titles category 3.58% 2.93% 3.08%
Number of salaries quoted 189 132 154
Average salary £25,000 £29,000 £25,000
Average salary % change year-on-year
-13.79% +16.00%
90% offered a salary of more than £19,200 £19,500 £20,000
10% offered a salary of more than £40,000 £41,450 £36,350
UK excluding London average salary £27,500 £27,500 £29,000
% change year-on-year
- -5.17%
Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South West
Permanent IT job ads with a match in the
Job Titles category
5900 4912 5429
As % of all permanent IT jobs located in the South West 95.16% 94.92% 96.33%
Number of salaries quoted 4875 4224 4806
Average salary £37,500 £35,000 £36,500
Average salary % change year-on-year
+7.14% -4.10%
90% offered a salary of more than £24,000 £24,000 £24,000
10% offered a salary of more than £55,000 £50,000 £50,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Support Analyst
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the South West region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in the South West

Support Analyst
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the South West region.

Support Analyst Salary Trend in the South West

Support Analyst
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing Support Analyst across the South West region over the 3 months to 22 August 2014.

Support Analyst Salary Histogram in the South West

Support Analyst
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the South West region over the 3 months to 22 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Somerset -1 57 £24,000 +6.66% 5
Bristol +5 49 £27,500 -8.33% 4
Gloucestershire +14 36 £27,750 -20.71% 2
Wiltshire +13 34 £24,500 -10.90% 5
Dorset +3 26 £40,000 +11.11% 2
Devon -23 5 £18,250 -29.12%
Cornwall 0 3 £25,000 +25.00% 2
Support Analyst
England

Support Analyst
Top 30 Related IT Skills in the South West

For the 6 months to 22 August 2014, IT jobs across the South West region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 178 (47.47%) Windows
2 159 (42.40%) SQL
3 116 (30.93%) SQL Server
4 106 (28.27%) Microsoft
5 99 (26.40%) Finance
6 85 (22.67%) MS Excel
7 70 (18.67%) ITIL
8 69 (18.40%) MS Office
8 69 (18.40%) SLA
9 66 (17.60%) Oracle
10 61 (16.27%) Windows 7
11 60 (16.00%) Active Directory
12 51 (13.60%) VMware
12 51 (13.60%) Windows Server 2003
13 46 (12.27%) MS Exchange
14 44 (11.73%) Windows Server 2008
15 42 (11.20%) Relational Database
15 42 (11.20%) XML
15 42 (11.20%) Service Delivery
16 41 (10.93%) Degree
17 35 (9.33%) Linux
18 34 (9.07%) Windows XP
18 34 (9.07%) Java
19 32 (8.53%) UNIX
20 27 (7.20%) VMware Infrastructure
21 26 (6.93%) .NET
21 26 (6.93%) Problem Management
22 25 (6.67%) LAN
22 25 (6.67%) TCP/IP
23 24 (6.40%) T-SQL

Support Analyst
Top Related IT Skills in the South West by Category

For the 6 months to 22 August 2014, IT jobs across the South West region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 46 (12.27%) MS Exchange
2 20 (5.33%) IIS
3 18 (4.80%) Exchange Server 2010
4 17 (4.53%) Exchange Server 2007
5 13 (3.47%) Apache
6 8 (2.13%) SharePoint
7 7 (1.87%) PegaRULES
8 6 (1.60%) IBM Notes
9 5 (1.33%) WebSphere
9 5 (1.33%) Blackberry Enterprise Server
10 4 (1.07%) WebLogic
10 4 (1.07%) Documentum
11 3 (0.80%) SAS
12 2 (0.53%) Tomcat
12 2 (0.53%) BizTalk Server
12 2 (0.53%) OpenROAD
12 2 (0.53%) WorkSite
12 2 (0.53%) Exchange Server 2013
13 1 (0.27%) Exchange Server 2000
13 1 (0.27%) Exchange Server 2003
Applications
1 85 (22.67%) MS Excel
2 69 (18.40%) MS Office
3 4 (1.07%) AutoCAD
4 2 (0.53%) MS PowerPoint
5 1 (0.27%) MS Visio
5 1 (0.27%) MS Project
Business Applications
1 6 (1.60%) Oracle ERP
2 4 (1.07%) Oracle EBS
2 4 (1.07%) Teamcenter
2 4 (1.07%) Oracle EBS R12
3 3 (0.80%) Oracle Payables
3 3 (0.80%) ResourceLink
3 3 (0.80%) Oracle General Ledger
4 2 (0.53%) Oracle Financials
4 2 (0.53%) Oracle Applications
4 2 (0.53%) Remedy ITSM
4 2 (0.53%) Oracle iProcurement
4 2 (0.53%) Oracle Cash Management
4 2 (0.53%) Oracle Assets
4 2 (0.53%) Oracle Internet Expenses
5 1 (0.27%) Oracle Receivables
5 1 (0.27%) TRIRIGA
5 1 (0.27%) Dynamics AX
5 1 (0.27%) assyst
5 1 (0.27%) SAP CRM
5 1 (0.27%) Summit
Cloud Services
1 12 (3.20%) SaaS
2 3 (0.80%) Office 365
3 1 (0.27%) Google Apps
Communications & Networking
1 25 (6.67%) LAN
1 25 (6.67%) TCP/IP
2 24 (6.40%) Firewall
3 19 (5.07%) DNS
4 17 (4.53%) WAN
5 16 (4.27%) DHCP
6 11 (2.93%) Internet
7 10 (2.67%) VoIP
8 8 (2.13%) VPN
9 6 (1.60%) ADSL
10 4 (1.07%) SAN
10 4 (1.07%) Structured Cabling
11 3 (0.80%) Network Security
11 3 (0.80%) Wireless
11 3 (0.80%) LDAP
12 2 (0.53%) SMTP
12 2 (0.53%) SNMP
12 2 (0.53%) Ethernet
12 2 (0.53%) HTTP
12 2 (0.53%) Intranet
Database & Business Intelligence
1 116 (30.93%) SQL Server
2 42 (11.20%) Relational Database
3 20 (5.33%) SQL Server 2008
4 18 (4.80%) SQL Server 2005
5 16 (4.27%) SQL Server Reporting Services
5 16 (4.27%) MySQL
6 14 (3.73%) RDBMS
6 14 (3.73%) SQL Server Integration Services
6 14 (3.73%) Oracle Database
7 11 (2.93%) Oracle Database 11g
7 11 (2.93%) Oracle Reports
8 10 (2.67%) Crystal Reports
9 9 (2.40%) Data Warehouse
10 4 (1.07%) Ingres
11 3 (0.80%) SQL Server 2000
11 3 (0.80%) Oracle Discoverer
11 3 (0.80%) Oracle Database 10g
11 3 (0.80%) Data Mining
11 3 (0.80%) MS Access
11 3 (0.80%) Oracle9i Database
Development Applications
1 11 (2.93%) Toad
2 6 (1.60%) MSI
3 3 (0.80%) LSMW
3 3 (0.80%) Oracle Forms
4 2 (0.53%) Oracle APEX
4 2 (0.53%) Maven
5 1 (0.27%) Team Foundation Server
5 1 (0.27%) VSS/SourceSafe
General
1 99 (26.40%) Finance
2 9 (2.40%) Law
3 6 (1.60%) Legal
3 6 (1.60%) Telecoms
3 6 (1.60%) Banking
3 6 (1.60%) Retail
4 4 (1.07%) Back Office
4 4 (1.07%) Publishing
4 4 (1.07%) Billing
4 4 (1.07%) Marketing
5 3 (0.80%) Local Government
5 3 (0.80%) Advertising
6 2 (0.53%) Aerospace
6 2 (0.53%) Electronics
6 2 (0.53%) General Ledger
6 2 (0.53%) French Language
6 2 (0.53%) German Language
6 2 (0.53%) Italian Language
6 2 (0.53%) Spanish Language
6 2 (0.53%) International Banking
Libraries, Frameworks & Software Standards
1 42 (11.20%) XML
2 26 (6.93%) .NET
3 16 (4.27%) HTML
4 11 (2.93%) J2EE
5 10 (2.67%) CSS
5 10 (2.67%) Web Services
6 9 (2.40%) ASP.NET
7 8 (2.13%) Spring
8 5 (1.33%) Software Packaging
8 5 (1.33%) EDI
9 4 (1.07%) HTML5
10 3 (0.80%) SAP Smart Forms
10 3 (0.80%) Middleware
11 2 (0.53%) FreeMarker
11 2 (0.53%) .NET Framework
12 1 (0.27%) Java EE
12 1 (0.27%) Oracle Fusion
Miscellaneous
1 19 (5.07%) Mathematics
2 9 (2.40%) Enterprise Software
2 9 (2.40%) Xbox
2 9 (2.40%) Blackberry
3 8 (2.13%) Computer Science
4 7 (1.87%) Management Information System
4 7 (1.87%) Client/Server
5 6 (1.60%) AS400
5 6 (1.60%) Mainframe
5 6 (1.60%) Replication
5 6 (1.60%) Digital Media
5 6 (1.60%) LPAR
5 6 (1.60%) IBM Mainframe
6 5 (1.33%) Video Conferencing
6 5 (1.33%) EPoS
7 4 (1.07%) GIS
8 3 (0.80%) Statistics
8 3 (0.80%) Physics
8 3 (0.80%) iSeries
8 3 (0.80%) Visualisation
Operating Systems
1 178 (47.47%) Windows
2 61 (16.27%) Windows 7
3 51 (13.60%) Windows Server 2003
4 44 (11.73%) Windows Server 2008
5 35 (9.33%) Linux
6 34 (9.07%) Windows XP
7 32 (8.53%) UNIX
8 9 (2.40%) Mac OS X
9 8 (2.13%) Windows 8
9 8 (2.13%) Windows 2000 Server
10 7 (1.87%) Windows Server 2012
11 6 (1.60%) Windows Vista
12 5 (1.33%) Windows 2000
13 4 (1.07%) Solaris
14 3 (0.80%) Red Hat Enterprise Linux
15 1 (0.27%) Ubuntu
15 1 (0.27%) Mac OS
15 1 (0.27%) Debian
Processes & Methodologies
1 70 (18.67%) ITIL
2 42 (11.20%) Service Delivery
3 26 (6.93%) Problem Management
4 19 (5.07%) Root Cause Analysis
5 17 (4.53%) Service Management
6 15 (4.00%) ITSM
6 15 (4.00%) Disaster Recovery
7 12 (3.20%) Release Management
7 12 (3.20%) Incident Management
8 11 (2.93%) ERP
9 10 (2.67%) Asset Management
9 10 (2.67%) Workflow
10 8 (2.13%) Business Intelligence
10 8 (2.13%) Change Control
11 7 (1.87%) CRM
12 6 (1.60%) UML
12 6 (1.60%) Change Management
12 6 (1.60%) CAD
12 6 (1.60%) Market Research
13 5 (1.33%) Data Analysis
Programming Languages
1 159 (42.40%) SQL
2 34 (9.07%) Java
3 24 (6.40%) T-SQL
4 19 (5.07%) PL/SQL
5 14 (3.73%) JavaScript
6 12 (3.20%) C#
7 9 (2.40%) PowerShell
8 6 (1.60%) Shell Script
8 6 (1.60%) JCL
9 5 (1.33%) Python
9 5 (1.33%) C
10 4 (1.07%) PHP
10 4 (1.07%) VB.NET
11 3 (0.80%) R
11 3 (0.80%) VB
11 3 (0.80%) COBOL
12 2 (0.53%) C++
13 1 (0.27%) Bash Shell
13 1 (0.27%) REXX
13 1 (0.27%) Perl
Qualifications
1 41 (10.93%) Degree
2 20 (5.33%) Security Cleared
3 19 (5.07%) Microsoft Certification
4 17 (4.53%) MCP
5 15 (4.00%) MCSE
6 13 (3.47%) SC Cleared
7 12 (3.20%) ITIL Certification
8 9 (2.40%) HND
8 9 (2.40%) MCSA
9 8 (2.13%) Cisco Certification
10 7 (1.87%) CCNA
11 4 (1.07%) A+ Certification
11 4 (1.07%) ITIL Foundation Certificate
12 3 (0.80%) MCTS
12 3 (0.80%) DV Cleared
12 3 (0.80%) CCNP
13 2 (0.53%) Network+ Certification
13 2 (0.53%) CIPD
13 2 (0.53%) MCDST
14 1 (0.27%) MCSM
Quality Assurance & Compliance
1 69 (18.40%) SLA
2 8 (2.13%) QA
3 3 (0.80%) ISO 9001
4 2 (0.53%) ISO/IEC 27001
System Software
1 60 (16.00%) Active Directory
2 27 (7.20%) VMware Infrastructure
3 4 (1.07%) Terminal Server
3 4 (1.07%) Hyper-V
3 4 (1.07%) XenApp
4 3 (0.80%) vSphere
5 1 (0.27%) vCloud
5 1 (0.27%) VMware ESX
5 1 (0.27%) Samba
5 1 (0.27%) ISA Server
5 1 (0.27%) RACF
5 1 (0.27%) NFS
Systems Management
1 21 (5.60%) Systems Management Server (SMS)
1 21 (5.60%) SCCM
2 16 (4.27%) WSUS
3 4 (1.07%) Business Desktop Deployment
4 2 (0.53%) Tivoli
4 2 (0.53%) Norton AntiVirus
4 2 (0.53%) WMI
4 2 (0.53%) Cisco UCCX
4 2 (0.53%) Cisco CUCM
5 1 (0.27%) SCOM
5 1 (0.27%) Backup Exec
5 1 (0.27%) Nagios
5 1 (0.27%) ARCserve
Vendors
1 106 (28.27%) Microsoft
2 66 (17.60%) Oracle
3 51 (13.60%) VMware
4 18 (4.80%) Citrix
5 12 (3.20%) Cisco
6 10 (2.67%) IBM
6 10 (2.67%) Google
7 9 (2.40%) Facebook
8 7 (1.87%) LANDesk
8 7 (1.87%) Pega
8 7 (1.87%) Altiris
9 6 (1.60%) Lotus
9 6 (1.60%) Red Hat
10 5 (1.33%) Teradata
10 5 (1.33%) NetApp
10 5 (1.33%) SAP
11 4 (1.07%) Sybase
11 4 (1.07%) JBoss
11 4 (1.07%) Siemens
11 4 (1.07%) Primavera
Chippenham, Wiltshire
The People Network
Salary: £25000 - £40000 per annum + Superb Benefits
Posted: 15 hours ago
Bath, Avon
Resource Management
Salary: £18000 - £23000 per annum + bonus + benefits
Posted: 15 hours ago
Bath, Avon
Resource Management
Salary: £25000 - £30000 per annum + bonus + benefits
Posted: 15 hours ago
Cheltenham, Gloucestershire
Novate IT Ltd
Salary: £25000 to £28500 per annum - benefits
Posted: 18 hours ago
Bath, Avon
Resource Management
Salary: £26000 - £35000 per annum + bonus + benefits
Posted: Yesterday
Cornwall
networx
Salary: From £21,500 to £24,000 per annum
Posted: Yesterday
Bath, Avon
Sanderson
Salary: £15000 - £20000 per annum + benefits
Posted: 2 days ago
Chippenham, Wiltshire
Redrock Consulting Ltd
Salary: £19000 - £24000 per annum + benefits
Posted: 2 days ago
Chippenham, Wiltshire
Redrock Consulting Ltd
Salary: £21000 - £24000 per annum + Good Benefits Package
Posted: 3 days ago
Bristol, Avon
Redrock Consulting Ltd
Salary: £18000 - £21000 per annum + Excellent Benefits Package
Posted: 3 days ago
Bristol, Avon
Redrock Consulting Ltd
Salary: £20000 - £25000 per annum + Good Package
Posted: 3 days ago
Chippenham, Wiltshire
Redrock Consulting Ltd
Salary: £20000 - £24000 per annum + Excellent benefits package
Posted: 3 days ago
Bristol, Avon
Redrock Consulting Ltd
Salary: £18000 - £23000 per annum + excellent benefits
Posted: 3 days ago
Swindon, Wiltshire
Redrock Consulting Ltd
Salary: £18000 - £25000 per annum + benefits and shift allowance
Posted: 3 days ago
Bristol, Avon
Redrock Consulting Ltd
Salary: £20000 - £25000 per annum + plus Excellent Benefits Package!!
Posted: 6 days ago
Cheltenham
Required IT
Salary: £28,500
Posted: 9 days ago
Frome
Recruitment Genius
Salary: £25000 - £32000 per annum
Posted: 10 days ago
Poole
Hays IT - Uk Posting account
Salary: £20000.00 - £25000.00 per annum
Posted: 16 days ago
St. Austell
Hays IT - Uk Posting account
Salary: £18500.00 - £20000.00 per annum + excellent benefits
Posted: 23 days ago
South West
Shell
Posted: 23 days ago