The statistics below represent IT jobs advertised across the South West region that had Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 1 July 2016 with a comparison to same period over 2 years.

3 months to
1 Jul 2016
Same period 2015 Same period 2014
Support Analyst
Rank 109 99 87
Rank change year-on-year
-10 -12
Permanent jobs requiring a Support Analyst 143 179 183
As % of all permanent IT jobs located in the South West 2.77% 2.97% 2.96%
As % of the Job Titles category 2.84% 3.06% 3.02%
Number of salaries quoted 126 134 168
Median salary £27,250 £29,750 £25,000
Median salary % change year-on-year
-8.40% +19.00%
90% offered a salary of more than £20,500 £20,000 £20,000
10% offered a salary of more than £35,000 £42,500 £40,000
UK excluding London median salary £27,500 £27,500 £27,500
Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South West
Permanent IT job ads with a match in the
Job Titles category
5040 5843 6050
As % of all permanent IT jobs located in the South West 97.54% 97.01% 97.71%
Number of salaries quoted 4272 4906 4963
Median salary £40,000 £37,500 £37,500
Median salary % change year-on-year
+6.66% -
90% offered a salary of more than £25,000 £23,500 £23,500
10% offered a salary of more than £55,000 £55,000 £55,150
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Support Analyst
Jobs Demand Trend in the South West

The demand trend of job ads across the South West region that featured Support Analyst in the job title.

Support Analyst Jobs Demand Trend in the South West

Support Analyst
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the South West region.

Support Analyst Salary Trend in the South West

Support Analyst
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing Support Analyst across the South West region over the 3 months to 1 July 2016.

Support Analyst Salary Histogram in the South West

Support Analyst
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the South West region over the 3 months to 1 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bristol +25 45 £26,000 +1.96% 10
Wiltshire +9 32 £31,000 -13.28% 1
Gloucestershire -18 20 £23,500 -27.69% 3
Somerset -28 17 £25,548 -1.73% 2
Dorset +18 13 £27,500 +34.96% 3
Devon +1 9 £27,500 -15.38% 1
Cornwall +1 6 £20,500 +28.12%
Support Analyst
England

Support Analyst Skill Set
Top 30 Related IT Skills in the South West

For the 6 months to 1 July 2016, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South West region featuring Support Analyst in the job title.

1 136 (42.50%) Windows
2 104 (32.50%) SQL
2 104 (32.50%) Microsoft
3 95 (29.69%) Active Directory
4 84 (26.25%) MS Office
5 80 (25.00%) Analytical Skills
6 78 (24.38%) SQL Server
6 78 (24.38%) ITIL
7 72 (22.50%) Degree
8 70 (21.88%) Finance
9 55 (17.19%) VMware
10 54 (16.88%) SLA
11 45 (14.06%) IIS
12 42 (13.13%) MS Excel
13 41 (12.81%) Service Delivery
13 41 (12.81%) Windows Server
14 40 (12.50%) Banking
14 40 (12.50%) Windows 7
15 34 (10.63%) SQL Server 2008
16 33 (10.31%) MS Exchange
17 32 (10.00%) Unix
18 31 (9.69%) Change Management
18 31 (9.69%) Firewall
18 31 (9.69%) VMware Infrastructure
19 30 (9.38%) Security Cleared
20 29 (9.06%) Oracle
21 27 (8.44%) Windows Server 2012
21 27 (8.44%) Network Management
21 27 (8.44%) Wireshark
21 27 (8.44%) Data Analysis

Support Analyst Skill Set
Top Related IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 45 (14.06%) IIS
2 33 (10.31%) MS Exchange
3 19 (5.94%) Exchange Server 2010
4 12 (3.75%) BizTalk Server
5 11 (3.44%) WebSphere
6 10 (3.13%) SharePoint
7 8 (2.50%) WebLogic
8 7 (2.19%) Apache
8 7 (2.19%) Exchange Server 2007
8 7 (2.19%) Skype for Business
8 7 (2.19%) Tomcat
9 5 (1.56%) OpenROAD
10 4 (1.25%) Exchange Server 2013
11 3 (0.94%) Blackberry Enterprise Server
11 3 (0.94%) SAS
12 2 (0.63%) Alfresco
13 1 (0.31%) Exchange Server 2003
13 1 (0.31%) GroupWise
13 1 (0.31%) Joomla!
13 1 (0.31%) SharePoint 2013
Applications
1 84 (26.25%) MS Office
2 42 (13.13%) MS Excel
3 6 (1.88%) MS PowerPoint
4 4 (1.25%) Acrobat
5 1 (0.31%) MS Visio
5 1 (0.31%) Spreadsheet
Business Applications
1 11 (3.44%) Dynamics CRM
2 6 (1.88%) Oracle EBS
3 5 (1.56%) Salesforce.com CRM
3 5 (1.56%) SAP Oil and Gas
4 4 (1.25%) Oracle EBS R12
5 3 (0.94%) OPENHousing
5 3 (0.94%) Oracle Financials
5 3 (0.94%) SAP CO
5 3 (0.94%) SAP FI
5 3 (0.94%) SAP FI/CO
6 2 (0.63%) Oracle Applications
6 2 (0.63%) Oracle ASCP
6 2 (0.63%) Oracle iProcurement
6 2 (0.63%) Oracle Payroll
6 2 (0.63%) Oracle Procure-to-Pay
6 2 (0.63%) Oracle SCM
6 2 (0.63%) SAP IS-U
7 1 (0.31%) Demantra
7 1 (0.31%) Markit EDM
7 1 (0.31%) Oracle General Ledger
Cloud Services
1 26 (8.13%) Office 365
2 19 (5.94%) Microsoft Azure
3 9 (2.81%) Amazon AWS
4 6 (1.88%) SaaS
5 4 (1.25%) Adobe Creative Cloud
6 1 (0.31%) GitHub
Communications & Networking
1 31 (9.69%) Firewall
2 27 (8.44%) SNMP
2 27 (8.44%) Wireshark
3 20 (6.25%) LAN
3 20 (6.25%) VPN
4 19 (5.94%) WAN
5 18 (5.63%) VoIP
6 17 (5.31%) TCP/IP
7 14 (4.38%) PBX
8 12 (3.75%) DHCP
8 12 (3.75%) DNS
9 11 (3.44%) Intranet
10 8 (2.50%) Internet
11 7 (2.19%) SAN
12 6 (1.88%) Wireless
13 4 (1.25%) Remote Desktop
13 4 (1.25%) VLAN
14 3 (0.94%) Wi-Fi
15 2 (0.63%) IP Telephony
15 2 (0.63%) OSPF
Database & Business Intelligence
1 78 (24.38%) SQL Server
2 34 (10.63%) SQL Server 2008
3 23 (7.19%) Relational Database
4 16 (5.00%) SQL Server 2012
5 8 (2.50%) MySQL
5 8 (2.50%) RDBMS
6 7 (2.19%) BusinessObjects
7 6 (1.88%) Crystal Reports
7 6 (1.88%) MS Access
8 5 (1.56%) Oracle Reports
9 4 (1.25%) Oracle BI EE
9 4 (1.25%) Oracle Database
10 3 (0.94%) DTS
10 3 (0.94%) SQL Server Reporting Services
11 1 (0.31%) Data Mining
11 1 (0.31%) FileMaker
11 1 (0.31%) Ingres
11 1 (0.31%) MongoDB
11 1 (0.31%) SQL Server 2000
11 1 (0.31%) SQL Server Integration Services
Development Applications
1 5 (1.56%) SQL Server Management Studio (SSMS)
2 3 (0.94%) Jenkins
2 3 (0.94%) Maven
2 3 (0.94%) Oracle Forms
2 3 (0.94%) Subversion
3 2 (0.63%) Talend Open Studio
4 1 (0.31%) ClearQuest
4 1 (0.31%) InstallShield
4 1 (0.31%) MSI
4 1 (0.31%) Team Foundation Server
4 1 (0.31%) Visual Studio
4 1 (0.31%) VSS/SourceSafe
General
1 70 (21.88%) Finance
2 40 (12.50%) Banking
3 11 (3.44%) Telecoms
4 10 (3.13%) Back Office
4 10 (3.13%) Investment Banking
4 10 (3.13%) Manufacturing
5 9 (2.81%) Marketing
6 5 (1.56%) Electronics
7 4 (1.25%) Advertising
7 4 (1.25%) International Banking
7 4 (1.25%) Retail
8 3 (0.94%) Billing
8 3 (0.94%) Local Government
9 1 (0.31%) Legal
9 1 (0.31%) Music Industry
9 1 (0.31%) Spanish Language
Libraries, Frameworks & Software Standards
1 13 (4.06%) .NET
1 13 (4.06%) ODBC
1 13 (4.06%) XML
2 11 (3.44%) HTML
3 9 (2.81%) Web Services
4 8 (2.50%) ASP.NET
5 5 (1.56%) CSS
5 5 (1.56%) JSP
5 5 (1.56%) Spring
5 5 (1.56%) Spring MVC
6 4 (1.25%) Apache Flex
6 4 (1.25%) Flash
6 4 (1.25%) J2EE
7 3 (0.94%) .NET Framework
7 3 (0.94%) Ajax
7 3 (0.94%) Classic ASP
7 3 (0.94%) Entity Framework
7 3 (0.94%) JSON
8 2 (0.63%) HTML5
8 2 (0.63%) XSL
Miscellaneous
1 80 (25.00%) Analytical Skills
2 22 (6.88%) Mathematics
3 21 (6.56%) Credit Risk
3 21 (6.56%) SWIFT
4 18 (5.63%) Computer Science
5 15 (4.69%) Management Information System
6 14 (4.38%) Data Protection Act
7 12 (3.75%) Driving Licence
8 11 (3.44%) Data Centre
9 10 (3.13%) Hedge funds
9 10 (3.13%) Replication
10 9 (2.81%) Client/Server
11 8 (2.50%) User Experience
12 5 (1.56%) Blackberry
13 3 (0.94%) CMDB
13 3 (0.94%) Enterprise Software
13 3 (0.94%) Fat Client
13 3 (0.94%) iPad
13 3 (0.94%) Performance Metrics
13 3 (0.94%) Thin Client
Operating Systems
1 136 (42.50%) Windows
2 41 (12.81%) Windows Server
3 40 (12.50%) Windows 7
4 32 (10.00%) Unix
5 27 (8.44%) Windows Server 2012
6 25 (7.81%) Linux
7 22 (6.88%) Windows 10
8 21 (6.56%) Windows 8
9 19 (5.94%) Windows Server 2008
10 16 (5.00%) Windows Server 2003
11 6 (1.88%) Android
11 6 (1.88%) Windows XP
12 5 (1.56%) Mac OS
12 5 (1.56%) Mac OS X
13 4 (1.25%) Apple iOS
14 2 (0.63%) Solaris
15 1 (0.31%) Windows 2000 Server
15 1 (0.31%) Windows Vista
Processes & Methodologies
1 78 (24.38%) ITIL
2 41 (12.81%) Service Delivery
3 31 (9.69%) Change Management
4 27 (8.44%) Data Analysis
4 27 (8.44%) Network Management
5 24 (7.50%) User Acceptance Testing
6 22 (6.88%) Problem Management
6 22 (6.88%) Time Management
7 21 (6.56%) Wealth Management
8 20 (6.25%) CRM
9 19 (5.94%) ITSM
10 18 (5.63%) Data Protection
10 18 (5.63%) Project Management
11 16 (5.00%) Asset Management
11 16 (5.00%) ERP
12 14 (4.38%) Capacity Planning
12 14 (4.38%) Incident Management
13 13 (4.06%) Agile Software Development
13 13 (4.06%) Business Intelligence
13 13 (4.06%) Mentoring
Programming Languages
1 104 (32.50%) SQL
2 27 (8.44%) Java
3 19 (5.94%) PowerShell
3 19 (5.94%) VB
4 16 (5.00%) C
5 11 (3.44%) T-SQL
6 9 (2.81%) JavaScript
7 7 (2.19%) C#
7 7 (2.19%) PHP
7 7 (2.19%) VBA
8 4 (1.25%) PL/SQL
8 4 (1.25%) VB.NET
9 3 (0.94%) Delphi
9 3 (0.94%) FoxPro (VFP)
9 3 (0.94%) Pascal
9 3 (0.94%) Python
9 3 (0.94%) VB6
10 2 (0.63%) C++
10 2 (0.63%) Shell Script
10 2 (0.63%) VC++
Qualifications
1 72 (22.50%) Degree
2 30 (9.38%) Security Cleared
3 25 (7.81%) SC Cleared
4 20 (6.25%) Microsoft Certification
5 13 (4.06%) MCSA
6 11 (3.44%) ISTQB
6 11 (3.44%) ISTQB Foundation Certification
7 10 (3.13%) MCSE
8 9 (2.81%) ITIL Certification
9 8 (2.50%) MCP
10 7 (2.19%) CCNA
10 7 (2.19%) Cisco Certification
11 6 (1.88%) A+ Certification
11 6 (1.88%) Network+ Certification
12 4 (1.25%) VMware Certified Professional (VCP)
13 3 (0.94%) Citrix Certification
13 3 (0.94%) MCITP
13 3 (0.94%) MCTS
14 2 (0.63%) DV Cleared
14 2 (0.63%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 54 (16.88%) SLA
2 5 (1.56%) QA
3 3 (0.94%) ISO 9001
4 2 (0.63%) ISO/IEC 27001
System Software
1 95 (29.69%) Active Directory
2 31 (9.69%) VMware Infrastructure
3 18 (5.63%) XenApp
4 10 (3.13%) Virtual Servers
5 9 (2.81%) vSphere
6 6 (1.88%) XenDesktop
7 5 (1.56%) Hyper-V
8 3 (0.94%) Terminal Server
8 3 (0.94%) Virtual Desktop
9 2 (0.63%) Forefront TMG
9 2 (0.63%) Microsoft Virtual Server
9 2 (0.63%) VMware ESX
10 1 (0.31%) Citrix Presentation Server
10 1 (0.31%) Microsoft App-V
10 1 (0.31%) Terminal Services
10 1 (0.31%) Virtual Machines
10 1 (0.31%) XenServer
Systems Management
1 12 (3.75%) SCCM
2 10 (3.13%) Norton AntiVirus
3 3 (0.94%) Backup Exec
3 3 (0.94%) NetBackup
3 3 (0.94%) WSUS
4 2 (0.63%) Microsoft Intune
5 1 (0.31%) DameWare
5 1 (0.31%) Kibana
5 1 (0.31%) Nagios
5 1 (0.31%) ThinApp
5 1 (0.31%) ZABBIX
Vendors
1 104 (32.50%) Microsoft
2 55 (17.19%) VMware
3 29 (9.06%) Oracle
4 26 (8.13%) Citrix
5 21 (6.56%) Bloomberg
5 21 (6.56%) Reuters
6 18 (5.63%) Remedy
7 16 (5.00%) SAP
8 14 (4.38%) WatchGuard
9 11 (3.44%) Cisco
9 11 (3.44%) Salesforce.com
10 10 (3.13%) Symantec
11 9 (2.81%) IBM
12 8 (2.50%) EMC
12 8 (2.50%) HP
13 7 (2.19%) FrontRange
14 6 (1.88%) Juniper
15 5 (1.56%) Apple
15 5 (1.56%) CA
15 5 (1.56%) Informatica
Bristol, Avon
Redrock Consulting Ltd
Salary: £30000 - £40000 per annum + Good Package
Posted: 17 hours ago
Bristol, Avon
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Salary: £20000 - £30000 per annum + Good Package
Posted: 17 hours ago
Gloucestershire
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Salary: £20000 - £30000 per annum
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Bristol, Avon
Sanderson
Salary: £20000 - £25000 per annum + Benefits
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Exeter, Devon
Redrock Consulting Ltd
Salary: £25000.00 - £30000 per annum
Posted: 3 days ago
Bristol, Somerset
Juice Resource Solutions Limited
Posted: Yesterday
Bristol, Avon
Haybrook IT Resourcing Ltd
Salary: From £35,000 to £45,000 per annum
Posted: 2 days ago
Bristol, Avon
Redrock Consulting Ltd
Salary: £20000 - £40000 per annum + Good Package
Posted: 3 days ago
Bristol, Avon
Redrock Consulting Ltd
Salary: £32000 per annum
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Bournemouth
greywood
Salary: £20000 - £25000 per annum + bens
Posted: 7 days ago
Cheltenham, Gloucestershire
ReThink Recruitment
Salary: £38000.00 - £50000.00 per annum + On-call, Bens
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Bristol
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Salary: £18000 - £22000 per annum + Benefits
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Salary: £25000 - £30000 per annum + Benefits
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Bristol, Avon
In Practice Systems Ltd
Salary: Unspecified Competitve plus Company Benefits
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Frome
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