The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 2 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Mar 2015
Same period 2014 Same period 2013
Support Analyst
Rank 79 95 94
Rank change year-on-year
+16 -1
Permanent jobs requiring a Support Analyst 190 151 142
As % of all permanent IT jobs located in the South West 3.18% 2.82% 2.62%
As % of the Job Titles category 3.31% 2.96% 2.72%
Number of salaries quoted 171 132 112
Average salary £27,000 £28,500 £26,500
Average salary % change year-on-year
-5.26% +7.54%
90% offered a salary of more than £21,400 £19,500 £21,500
10% offered a salary of more than £38,000 £40,000 £41,100
UK excluding London average salary £27,500 £28,000 £28,000
% change year-on-year
-1.78% -
Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South West
Permanent IT job ads with a match in the
Job Titles category
5747 5108 5217
As % of all permanent IT jobs located in the South West 96.25% 95.49% 96.25%
Number of salaries quoted 4845 4343 4629
Average salary £37,500 £36,000 £35,000
Average salary % change year-on-year
+4.16% +2.85%
90% offered a salary of more than £24,000 £23,000 £23,500
10% offered a salary of more than £55,000 £50,000 £52,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the South West region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in the South West

Support Analyst
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the South West region.

Support Analyst Salary Trend in the South West

Support Analyst
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing Support Analyst across the South West region over the 3 months to 2 March 2015.

Support Analyst Salary Histogram in the South West

Support Analyst
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the South West region over the 3 months to 2 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bristol +22 72 £25,000 -16.66% 7
Gloucestershire +16 39 £30,000 +20.00% 6
Wiltshire +27 34 £30,000 +25.00% 5
Dorset -16 30 £34,000 -5.55% 2
Somerset -16 10 £21,250 -26.08% 2
Cornwall -8 2 £21,750 -3.33%
Devon -5 1 £22,500 +15.97% 1
Support Analyst
England

Support Analyst
Top 30 Related IT Skills in the South West

For the 6 months to 2 March 2015, IT jobs across the South West region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 174 (42.23%) Windows
2 136 (33.01%) SQL
3 112 (27.18%) Microsoft
4 108 (26.21%) MS Office
5 101 (24.51%) SQL Server
6 85 (20.63%) ITIL
7 80 (19.42%) Finance
8 78 (18.93%) Active Directory
9 68 (16.50%) MS Excel
10 66 (16.02%) ERP
11 53 (12.86%) .NET
12 49 (11.89%) VMware
13 47 (11.41%) Analytical Skills
13 47 (11.41%) Oracle
14 43 (10.44%) Microsoft Certification
15 41 (9.95%) IIS
16 40 (9.71%) Windows Server 2008
17 33 (8.01%) UNIX
17 33 (8.01%) TCP/IP
18 32 (7.77%) MCSA
19 30 (7.28%) ASP.NET
19 30 (7.28%) Windows Server 2003
20 29 (7.04%) Citrix
21 28 (6.80%) C#
22 27 (6.55%) MS Exchange
22 27 (6.55%) Degree
23 26 (6.31%) MCSE
24 25 (6.07%) XML
24 25 (6.07%) Service Management
24 25 (6.07%) Windows 7

Support Analyst
Top Related IT Skills in the South West by Category

For the 6 months to 2 March 2015, IT jobs across the South West region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 41 (9.95%) IIS
2 27 (6.55%) MS Exchange
3 11 (2.67%) Exchange Server 2010
4 9 (2.18%) Exchange Server 2007
4 9 (2.18%) Exchange Server 2013
5 7 (1.70%) JBoss
5 7 (1.70%) Apache
6 5 (1.21%) Tomcat
6 5 (1.21%) BizTalk Server
7 3 (0.73%) SharePoint
7 3 (0.73%) SharePoint 2010
7 3 (0.73%) Oracle SOA Suite
7 3 (0.73%) WebSphere
7 3 (0.73%) Joomla!
7 3 (0.73%) WebLogic
8 2 (0.49%) WorkSite
8 2 (0.49%) Exchange Server 2000
8 2 (0.49%) Exchange Server 2003
8 2 (0.49%) SharePoint 2013
8 2 (0.49%) Lync
Applications
1 108 (26.21%) MS Office
2 68 (16.50%) MS Excel
3 6 (1.46%) MS Visio
4 4 (0.97%) MS PowerPoint
5 2 (0.49%) MS Project
6 1 (0.24%) Photoshop
Business Applications
1 16 (3.88%) SAP CRM
2 15 (3.64%) SAP ERP
3 14 (3.40%) SAP SM
4 9 (2.18%) Oracle EBS
5 7 (1.70%) Dynamics AX
6 2 (0.49%) SAP SRM
6 2 (0.49%) Oracle ERP
6 2 (0.49%) TIBCO iProcess
6 2 (0.49%) Oracle EBS R12
7 1 (0.24%) Oracle Payables
7 1 (0.24%) Oracle Receivables
7 1 (0.24%) Oracle Cash Management
7 1 (0.24%) Oracle General Ledger
7 1 (0.24%) Sage 1000
7 1 (0.24%) SAP PP
7 1 (0.24%) Teamcenter
7 1 (0.24%) Summit
7 1 (0.24%) SAP SD
Cloud Services
1 8 (1.94%) SaaS
2 3 (0.73%) Office 365
3 2 (0.49%) IaaS
4 1 (0.24%) Amazon AWS
Communications & Networking
1 33 (8.01%) TCP/IP
2 21 (5.10%) Firewall
3 18 (4.37%) LAN
4 17 (4.13%) Internet
5 15 (3.64%) WAN
5 15 (3.64%) DHCP
6 14 (3.40%) DNS
7 10 (2.43%) VPN
8 8 (1.94%) ADSL
9 7 (1.70%) HTTP
10 5 (1.21%) LDAP
10 5 (1.21%) Wireshark
11 4 (0.97%) SMTP
12 3 (0.73%) SSL
12 3 (0.73%) Intranet
12 3 (0.73%) Extranet
13 2 (0.49%) MPLS
13 2 (0.49%) Wireless
13 2 (0.49%) IMAP
13 2 (0.49%) SAN
Database & Business Intelligence
1 101 (24.51%) SQL Server
2 17 (4.13%) SQL Server Reporting Services
3 10 (2.43%) SQL Server 2008
3 10 (2.43%) Relational Database
4 8 (1.94%) Oracle BI EE
5 6 (1.46%) Crystal Reports
6 5 (1.21%) Oracle Reports
6 5 (1.21%) Data Mining
6 5 (1.21%) MySQL
7 4 (0.97%) Oracle Database 11g
7 4 (0.97%) Oracle Database
8 3 (0.73%) SQL Server 2005
8 3 (0.73%) Oracle Database 10g
8 3 (0.73%) MS Access
9 2 (0.49%) BusinessObjects
10 1 (0.24%) Oracle Discoverer
10 1 (0.24%) SQL Server Integration Services
10 1 (0.24%) QlikView
10 1 (0.24%) SQL Server Analysis Services
10 1 (0.24%) Xcelsius
Development Applications
1 7 (1.70%) Subversion
2 3 (0.73%) Maven
2 3 (0.73%) Oracle Forms
2 3 (0.73%) Jenkins
3 2 (0.49%) JMeter
3 2 (0.49%) Eclipse
3 2 (0.49%) JUnit
3 2 (0.49%) Git (software)
3 2 (0.49%) Team Foundation Server
4 1 (0.24%) MorphX
4 1 (0.24%) Visual Studio
4 1 (0.24%) JDeveloper
General
1 80 (19.42%) Finance
2 16 (3.88%) Front Office
2 16 (3.88%) Back Office
3 15 (3.64%) Manufacturing
4 11 (2.67%) Law
5 10 (2.43%) Advertising
6 8 (1.94%) Aerospace
7 7 (1.70%) Retail
8 6 (1.46%) Automotive
9 5 (1.21%) Financial Institution
9 5 (1.21%) German Language
10 4 (0.97%) Banking
10 4 (0.97%) Legal
11 3 (0.73%) Telecoms
12 2 (0.49%) Investment Banking
13 1 (0.24%) Private Banking
13 1 (0.24%) Publishing
13 1 (0.24%) Electronics
Libraries, Frameworks & Software Standards
1 53 (12.86%) .NET
2 30 (7.28%) ASP.NET
3 25 (6.07%) XML
4 11 (2.67%) Middleware
4 11 (2.67%) HTML
5 9 (2.18%) Web Services
5 9 (2.18%) Oracle Fusion
6 8 (1.94%) .NET Framework
7 7 (1.70%) J2EE
8 5 (1.21%) CSS
8 5 (1.21%) XSD
9 4 (0.97%) XSLT
9 4 (0.97%) WinForms
9 4 (0.97%) JSP
10 3 (0.73%) Struts
10 3 (0.73%) WSDL
10 3 (0.73%) Ajax
11 2 (0.49%) HTML5
11 2 (0.49%) Java EE
11 2 (0.49%) Application Packaging
Miscellaneous
1 47 (11.41%) Analytical Skills
2 22 (5.34%) Enterprise Software
3 20 (4.85%) Xbox
4 15 (3.64%) Client/Server
5 14 (3.40%) Mathematics
6 8 (1.94%) Management Information System
7 6 (1.46%) Computer Science
8 5 (1.21%) Physics
8 5 (1.21%) Data Structures
9 4 (0.97%) PMI
9 4 (0.97%) Data Protection Act
10 3 (0.73%) Blackberry
11 2 (0.49%) Thin Client
11 2 (0.49%) AS400
11 2 (0.49%) Handset
11 2 (0.49%) Replication
11 2 (0.49%) Clustering
11 2 (0.49%) Fat Client
11 2 (0.49%) Video Conferencing
12 1 (0.24%) iSeries
Operating Systems
1 174 (42.23%) Windows
2 40 (9.71%) Windows Server 2008
3 33 (8.01%) UNIX
4 30 (7.28%) Windows Server 2003
5 25 (6.07%) Windows 7
6 24 (5.83%) Windows XP
7 21 (5.10%) Linux
8 16 (3.88%) Windows Server 2012
9 11 (2.67%) Windows Vista
10 10 (2.43%) Windows 2000 Server
10 10 (2.43%) Windows 8
11 5 (1.21%) Mac OS X
12 3 (0.73%) Android
12 3 (0.73%) Apple iOS
13 2 (0.49%) Windows Phone
13 2 (0.49%) Windows 2000
Processes & Methodologies
1 85 (20.63%) ITIL
2 66 (16.02%) ERP
3 25 (6.07%) Service Management
4 24 (5.83%) CRM
5 22 (5.34%) Business Intelligence
5 22 (5.34%) Incident Management
6 16 (3.88%) Service Delivery
7 15 (3.64%) Security Management
8 14 (3.40%) Data Protection
9 12 (2.91%) Time Management
10 10 (2.43%) Technical Architecture
10 10 (2.43%) Root Cause Analysis
11 9 (2.18%) Stakeholder Management
12 8 (1.94%) Workflow
12 8 (1.94%) Continuous Improvement
12 8 (1.94%) Change Control
13 7 (1.70%) Capacity Management
13 7 (1.70%) Problem Management
13 7 (1.70%) Configuration Management
13 7 (1.70%) Coaching
Programming Languages
1 136 (33.01%) SQL
2 28 (6.80%) C#
3 24 (5.83%) Java
4 14 (3.40%) JavaScript
4 14 (3.40%) VBA
5 9 (2.18%) VB
6 6 (1.46%) VB.NET
6 6 (1.46%) T-SQL
7 5 (1.21%) Delphi
7 5 (1.21%) PowerShell
8 4 (0.97%) VBScript
9 3 (0.73%) PHP
9 3 (0.73%) C++
9 3 (0.73%) Pascal
9 3 (0.73%) Shell Script
9 3 (0.73%) VB6
9 3 (0.73%) XPath
10 2 (0.49%) X++
10 2 (0.49%) AWK
10 2 (0.49%) Perl
Qualifications
1 43 (10.44%) Microsoft Certification
2 32 (7.77%) MCSA
3 27 (6.55%) Degree
4 26 (6.31%) MCSE
5 14 (3.40%) ITIL Certification
6 9 (2.18%) Security Cleared
7 8 (1.94%) Network+ Certification
7 8 (1.94%) A+ Certification
7 8 (1.94%) MCP
8 6 (1.46%) SC Cleared
9 5 (1.21%) PhD
9 5 (1.21%) VCP4
10 4 (0.97%) PMI Certification
10 4 (0.97%) MCDST
11 3 (0.73%) DV Cleared
12 2 (0.49%) MCTS
12 2 (0.49%) Siebel Certification
13 1 (0.24%) Citrix Certification
13 1 (0.24%) HND
13 1 (0.24%) MCITP
Quality Assurance & Compliance
1 22 (5.34%) SLA
2 3 (0.73%) QA
3 1 (0.24%) ISO 9001
3 1 (0.24%) ISO 14001
System Software
1 78 (18.93%) Active Directory
2 22 (5.34%) XenApp
3 21 (5.10%) VMware Infrastructure
4 12 (2.91%) vSphere
5 4 (0.97%) Hyper-V
5 4 (0.97%) Citrix Presentation Server
6 3 (0.73%) VMware ESX
6 3 (0.73%) XenDesktop
7 2 (0.49%) ISA Server
8 1 (0.24%) vCloud
Systems Management
1 20 (4.85%) SCCM
2 5 (1.21%) MOM
2 5 (1.21%) Systems Management Server (SMS)
3 3 (0.73%) WSUS
Vendors
1 112 (27.18%) Microsoft
2 49 (11.89%) VMware
3 47 (11.41%) Oracle
4 29 (7.04%) Citrix
5 24 (5.83%) SAP
6 20 (4.85%) Google
6 20 (4.85%) Facebook
7 19 (4.61%) Sage
8 16 (3.88%) Business Objects
9 13 (3.16%) Syclo
10 9 (2.18%) Siebel
10 9 (2.18%) Cisco
10 9 (2.18%) Remedy
11 6 (1.46%) Apple
11 6 (1.46%) IBM
12 3 (0.73%) Compuware
12 3 (0.73%) Salesforce.com
12 3 (0.73%) Kofax
12 3 (0.73%) BancTec
12 3 (0.73%) Symantec
Bristol, Avon
Redrock Consulting Ltd
Salary: £28000 - £35000 per annum + On Call + Bonus + Benefits
Posted: 21 hours ago
Bristol, Avon
Experis Ltd
Salary: £20000.00 - £28000 per annum + benefits
Posted: 3 days ago
Swindon, Wiltshire
Sanderson
Salary: £30000 - £40000 per annum + Fantastic Pension & Package
Posted: 4 days ago
Cirencester
Capita - ITIN
Salary: £20000 - £22000 per annum
Posted: 4 days ago
Salisbury, Wiltshire
Redrock Consulting Ltd
Salary: £18000 - £22000 per annum + Excellent Benefits
Posted: 5 days ago
Bath
Lewis Paige
Salary: £17000 - £20000 per annum
Posted: 5 days ago
Bristol, Avon
Information Technology Services
Salary: £22k - 24k per year + £1,500 training allowance
Posted: 6 days ago
Bristol, Avon
Latcom Ltd
Salary: From £23,000 to £25,000 per annum
Posted: 6 days ago
Malmesbury, Wiltshire
Roc Search
Posted: 6 days ago
Gloucester
Huxley Banking & Financial Services
Salary: £30000 - £40000 per annum + package
Posted: 6 days ago
Bristol, Avon
Bond Dickinson
Salary: Competitive
Posted: 6 days ago
Gloucestershire
Huxley Banking & Financial Services
Salary: £30000 - £40000 per annum + Package
Posted: 7 days ago
Gloucester
Huxley Banking & Financial Services
Salary: £30000 - £40000 per annum + package
Posted: 10 days ago
Exeter, Devon
Eight Technology
Salary: From £18,000 to £22,000 per annum
Posted: 10 days ago
Gloucester
Huxley Banking & Financial Services
Salary: £30000 - £40000 per annum + package
Posted: 10 days ago
Gloucestershire
Huxley Banking & Financial Services
Salary: £30000 - £40000 per annum + package
Posted: 11 days ago
Salisbury
Hays IT - Uk Posting account
Salary: £240.00 - £270.00 per day
Posted: 17 days ago
Bristol
Hays IT - Uk Posting account
Salary: £30000.00 - £35000.00 per annum
Posted: 17 days ago
Dorchester
Hays IT - Uk Posting account
Salary: £23000.00 per annum
Posted: 24 days ago
Frome
Recruitment Genius
Salary: £17000 - £23000 per annum
Posted: 26 days ago