The statistics below represent IT jobs advertised across the South West region that had Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 23 February 2017 with a comparison to same period over 2 years.

3 months to
23 Feb 2017
Same period 2016 Same period 2015
Support Analyst
England / South West
Rank 124 80 84
Rank change year-on-year
-44 +4
Permanent jobs requiring a Support Analyst 123 204 193
As % of all permanent IT jobs located in the South West 2.42% 3.52% 3.24%
As % of the Job Titles category 2.51% 3.62% 3.32%
Number of salaries quoted 113 162 175
Median salary £25,000 £29,000 £27,500
Median salary % change year-on-year
-13.79% +5.45%
90% offered a salary of more than £19,100 £22,500 £21,000
10% offered a salary of more than £37,500 £37,500 £38,000
UK excluding London median salary £27,500 £28,900 £27,500
% change year-on-year
-4.84% +5.09%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South West
Permanent IT job ads with a match in the
Job Titles category
4905 5628 5819
As % of all permanent IT jobs located in the South West 96.52% 97.12% 97.81%
Number of salaries quoted 4073 4686 4933
Median salary £40,000 £38,500 £37,500
Median salary % change year-on-year
+3.89% +2.66%
90% offered a salary of more than £25,000 £24,500 £24,000
10% offered a salary of more than £60,805 £55,000 £57,500
UK excluding London median salary £41,500 £42,000 £40,000
% change year-on-year
-1.19% +5.00%

Support Analyst
Jobs Demand Trend in the South West

The demand trend of job ads across the South West region that featured Support Analyst in the job title.

Support Analyst Jobs Demand Trend in the South West

Support Analyst
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the South West region.

Support Analyst Salary Trend in the South West

Support Analyst
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing Support Analyst across the South West region over the 3 months to 23 February 2017.

Support Analyst Salary Histogram in the South West

Support Analyst
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the South West region over the 3 months to 23 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wiltshire +7 56 £25,000 -13.79% 4
Bristol -1 25 £26,500 -3.63% 5
Somerset -14 13 £19,000 -45.71% 2
Dorset +4 12 £27,500 -26.66%
Devon 0 6 £25,000 +4.16% 1
Gloucestershire -14 5 £25,000 -23.07% 1
Cornwall -3 2 £30,250 +77.94%
Avon - 2 £16,500 -
Support Analyst
England

Support Analyst Skill Set
Top 30 Related IT Skills in the South West

For the 6 months to 23 February 2017, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South West region featuring Support Analyst in the job title.

1 124 (46.97%) Windows
2 99 (37.50%) Active Directory
3 89 (33.71%) Microsoft
4 79 (29.92%) SQL
5 78 (29.55%) ITIL
6 55 (20.83%) SQL Server
6 55 (20.83%) MS Office
7 50 (18.94%) Finance
8 49 (18.56%) Windows Server
9 44 (16.67%) MS Excel
9 44 (16.67%) MS Exchange
10 38 (14.39%) ERP
11 36 (13.64%) Analytical Skills
12 35 (13.26%) Citrix
13 34 (12.88%) Service Management
14 32 (12.12%) Linux
15 31 (11.74%) Windows Server 2008
16 30 (11.36%) SLA
17 29 (10.98%) Service Delivery
18 27 (10.23%) VMware
19 26 (9.85%) TCP/IP
20 25 (9.47%) LAN
21 24 (9.09%) Oracle
21 24 (9.09%) Windows Server 2012
22 22 (8.33%) WAN
23 21 (7.95%) Java
24 20 (7.58%) Windows XP
24 20 (7.58%) VMware Infrastructure
24 20 (7.58%) Office 365
25 19 (7.20%) Security Cleared

Support Analyst Skill Set
Top Related IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 44 (16.67%) MS Exchange
2 19 (7.20%) Apache
3 18 (6.82%) IIS
4 11 (4.17%) Tomcat
5 10 (3.79%) Exchange Server 2013
5 10 (3.79%) Jetty
5 10 (3.79%) SharePoint
6 9 (3.41%) JBoss
6 9 (3.41%) WebLogic
6 9 (3.41%) WebSphere
7 8 (3.03%) Alfresco
7 8 (3.03%) CMS
7 8 (3.03%) Joomla!
8 7 (2.65%) Exchange Server 2010
9 4 (1.52%) BizTalk Server
9 4 (1.52%) SharePoint 2010
10 3 (1.14%) Exchange Server 2007
10 3 (1.14%) IBM Domino
11 2 (0.76%) Exchange Server 2003
11 2 (0.76%) Skype for Business
Applications
1 55 (20.83%) MS Office
2 44 (16.67%) MS Excel
3 2 (0.76%) MS PowerPoint
3 2 (0.76%) MS Project
3 2 (0.76%) MS Visio
Business Applications
1 7 (2.65%) SAP CRM
1 7 (2.65%) SAP ERP
2 3 (1.14%) Dynamics CRM
2 3 (1.14%) SAP FI
3 2 (0.76%) Infor CloudSuite Industrial (formerly SyteLine)
3 2 (0.76%) Oracle EBS
3 2 (0.76%) SAP CO
3 2 (0.76%) SAP FI/CO
3 2 (0.76%) Unit4 Business World
4 1 (0.38%) NetSuite
4 1 (0.38%) OpenText MBPM
4 1 (0.38%) Oracle EBS R12
4 1 (0.38%) Oracle iProcurement
4 1 (0.38%) Oracle Payables
4 1 (0.38%) Oracle Payroll
4 1 (0.38%) Oracle Receivables
4 1 (0.38%) Sage 200
4 1 (0.38%) SAP Business One
4 1 (0.38%) SAP Oil and Gas
4 1 (0.38%) Visualfiles
Cloud Services
1 20 (7.58%) Office 365
2 8 (3.03%) GitHub
3 5 (1.89%) Microsoft Azure
4 4 (1.52%) Cloud Computing
5 3 (1.14%) SaaS
6 2 (0.76%) Amazon AWS
7 1 (0.38%) Azure Active Directory
7 1 (0.38%) OneDrive
7 1 (0.38%) SuccessFactors
Communications & Networking
1 26 (9.85%) TCP/IP
2 25 (9.47%) LAN
3 22 (8.33%) WAN
4 16 (6.06%) Wi-Fi
5 12 (4.55%) Firewall
5 12 (4.55%) VoIP
6 11 (4.17%) DNS
7 10 (3.79%) Wireless
8 9 (3.41%) Remote Desktop
9 7 (2.65%) Internet
9 7 (2.65%) SAN
10 5 (1.89%) DHCP
10 5 (1.89%) Intranet
10 5 (1.89%) VPN
11 3 (1.14%) Cisco Wireless
11 3 (1.14%) ISDN
11 3 (1.14%) PABX
11 3 (1.14%) WLAN
12 2 (0.76%) Skype
12 2 (0.76%) Structured Cabling
Database & Business Intelligence
1 55 (20.83%) SQL Server
2 16 (6.06%) SQL Server 2008
3 13 (4.92%) SQL Server 2005
3 13 (4.92%) SQL Server 2012
4 8 (3.03%) MongoDB
4 8 (3.03%) MS Access
4 8 (3.03%) SQL Server Reporting Services
5 5 (1.89%) Crystal Reports
6 4 (1.52%) Relational Database
7 3 (1.14%) Ingres
7 3 (1.14%) RDBMS
7 3 (1.14%) SQL Server 2014
8 2 (0.76%) Big Data
8 2 (0.76%) BusinessObjects
8 2 (0.76%) MySQL
8 2 (0.76%) SQL Server 2000
9 1 (0.38%) Oracle BI EE
9 1 (0.38%) Oracle Database
9 1 (0.38%) QlikView
9 1 (0.38%) SQL Server Integration Services
Development Applications
1 19 (7.20%) Visual Studio
2 9 (3.41%) Eclipse
2 9 (3.41%) Jenkins
2 9 (3.41%) Maven
2 9 (3.41%) Subversion
3 8 (3.03%) Oracle Forms
4 7 (2.65%) JIRA
5 2 (0.76%) NCrunch
5 2 (0.76%) ReSharper
6 1 (0.38%) JUnit
6 1 (0.38%) Team Foundation Server
General
1 50 (18.94%) Finance
2 12 (4.55%) Advertising
3 8 (3.03%) Back Office
4 7 (2.65%) Front Office
5 6 (2.27%) Retail
6 4 (1.52%) Law
6 4 (1.52%) Legal
6 4 (1.52%) Marketing
7 2 (0.76%) Banking
8 1 (0.38%) Aerospace
8 1 (0.38%) Electronics
8 1 (0.38%) Investment Banking
8 1 (0.38%) Manufacturing
8 1 (0.38%) Telecoms
Libraries, Frameworks & Software Standards
1 19 (7.20%) .NET
2 12 (4.55%) HTML
2 12 (4.55%) XML
3 11 (4.17%) ODBC
4 9 (3.41%) Web Services
5 8 (3.03%) Ajax
5 8 (3.03%) AngularJS
5 8 (3.03%) Backbone.js
5 8 (3.03%) Dojo
5 8 (3.03%) Ember.js
5 8 (3.03%) Hibernate
5 8 (3.03%) JPA
5 8 (3.03%) JSP
5 8 (3.03%) React
5 8 (3.03%) SOAP
5 8 (3.03%) Spring
5 8 (3.03%) Spring MVC
5 8 (3.03%) Spring Web Flow
5 8 (3.03%) WSDL
6 3 (1.14%) ASP.NET
Miscellaneous
1 36 (13.64%) Analytical Skills
2 9 (3.41%) Driving Licence
3 7 (2.65%) Fat Client
3 7 (2.65%) Thin Client
4 6 (2.27%) Computer Science
5 5 (1.89%) Replication
5 5 (1.89%) Smartphone
6 4 (1.52%) Linux Command Line
7 3 (1.14%) Data Centre
7 3 (1.14%) Management Information System
7 3 (1.14%) User Experience
8 2 (0.76%) Blackberry
8 2 (0.76%) CCTV
8 2 (0.76%) EPoS
8 2 (0.76%) PDA
8 2 (0.76%) Social Network
9 1 (0.38%) CMDB
9 1 (0.38%) Equities
9 1 (0.38%) Fixed Income
9 1 (0.38%) Robotics
Operating Systems
1 124 (46.97%) Windows
2 49 (18.56%) Windows Server
3 32 (12.12%) Linux
4 31 (11.74%) Windows Server 2008
5 24 (9.09%) Windows Server 2012
6 20 (7.58%) Windows XP
7 16 (6.06%) Unix
8 15 (5.68%) Windows 7
9 14 (5.30%) Windows 8
10 13 (4.92%) Android
10 13 (4.92%) Apple iOS
10 13 (4.92%) Windows 10
11 11 (4.17%) Windows Server 2003
12 10 (3.79%) CentOS
13 4 (1.52%) Windows 2000
14 1 (0.38%) Mac OS
Processes & Methodologies
1 78 (29.55%) ITIL
2 38 (14.39%) ERP
3 34 (12.88%) Service Management
4 29 (10.98%) Service Delivery
5 14 (5.30%) CRM
5 14 (5.30%) Trend Analysis
6 12 (4.55%) Coaching
7 9 (3.41%) Business Intelligence
7 9 (3.41%) Data Analysis
7 9 (3.41%) Incident Management
7 9 (3.41%) MVC
7 9 (3.41%) Time Management
8 8 (3.03%) Android Development
8 8 (3.03%) BCP
8 8 (3.03%) Business Continuity
8 8 (3.03%) Business Continuity Planning
8 8 (3.03%) iOS Development
8 8 (3.03%) ITIL V3
8 8 (3.03%) Open Source
8 8 (3.03%) Release Management
Programming Languages
1 79 (29.92%) SQL
2 21 (7.95%) Java
3 18 (6.82%) C#
3 18 (6.82%) PHP
4 17 (6.44%) VB
5 14 (5.30%) PowerShell
5 14 (5.30%) VBA
6 13 (4.92%) VBScript
7 10 (3.79%) JavaScript
8 8 (3.03%) Delphi
8 8 (3.03%) Pascal
9 5 (1.89%) T-SQL
10 4 (1.52%) C
10 4 (1.52%) Shell Script
11 2 (0.76%) C++
11 2 (0.76%) VB.NET
12 1 (0.38%) FoxPro (VFP)
12 1 (0.38%) PL/SQL
12 1 (0.38%) VB6
Qualifications
1 19 (7.20%) Security Cleared
2 15 (5.68%) Degree
3 14 (5.30%) ITIL Certification
3 14 (5.30%) SC Cleared
4 5 (1.89%) DV Cleared
4 5 (1.89%) Microsoft Certification
5 3 (1.14%) DBS Check
5 3 (1.14%) VMware Certified Professional (VCP)
6 2 (0.76%) MCSE
7 1 (0.38%) CCNA
7 1 (0.38%) Cisco Certification
7 1 (0.38%) ISEB
7 1 (0.38%) ISTQB
7 1 (0.38%) MCITP
7 1 (0.38%) MCP
7 1 (0.38%) MCSA
Quality Assurance & Compliance
1 30 (11.36%) SLA
2 3 (1.14%) ISO 9001
3 1 (0.38%) Data Quality
3 1 (0.38%) ISO/IEC 27001
3 1 (0.38%) QA
System Software
1 99 (37.50%) Active Directory
2 20 (7.58%) VMware Infrastructure
3 8 (3.03%) vSphere
4 5 (1.89%) XenApp
5 4 (1.52%) Hyper-V
5 4 (1.52%) Terminal Services
6 3 (1.14%) Virtual Desktop
6 3 (1.14%) Virtual Servers
6 3 (1.14%) VMware ESXi
6 3 (1.14%) XenDesktop
7 2 (0.76%) Forefront TMG
7 2 (0.76%) ISA Server
7 2 (0.76%) XenServer
8 1 (0.38%) Terminal Server
Systems Management
1 11 (4.17%) Nagios
2 8 (3.03%) SCOM
3 5 (1.89%) SCCM
4 4 (1.52%) NetBackup
5 2 (0.76%) Malwarebytes
6 1 (0.38%) Backup Exec
6 1 (0.38%) FortiGate
6 1 (0.38%) HP Data Protector
6 1 (0.38%) HP SIM
6 1 (0.38%) SCOrch
6 1 (0.38%) Tivoli Storage Manager
6 1 (0.38%) WhatsUp Gold
6 1 (0.38%) WSUS
6 1 (0.38%) Zenoss
Vendors
1 89 (33.71%) Microsoft
2 35 (13.26%) Citrix
3 27 (10.23%) VMware
4 24 (9.09%) Oracle
5 15 (5.68%) SAP
6 14 (5.30%) IBM
7 13 (4.92%) Cisco
8 11 (4.17%) HP
8 11 (4.17%) Red Hat
9 10 (3.79%) Avaya
9 10 (3.79%) Symantec
10 9 (3.41%) Veeam
11 8 (3.03%) NICE Systems
12 7 (2.65%) Sophos
13 4 (1.52%) 3PAR
13 4 (1.52%) Adobe
13 4 (1.52%) arcserve
13 4 (1.52%) Dell
13 4 (1.52%) iManage
13 4 (1.52%) Juniper
Bristol, Somerset
Jiyu Consulting
Posted: 17 hours ago
Bath, Avon
Redrock Consulting Ltd
Salary: £20000 - £24000 per annum + benefits and shift allowance
Posted: Yesterday
Exeter
itecopeople
Salary: £20000 - £27000 per annum + Sal neg on experience and Benefits
Posted: Yesterday
Bath, Avon
Optima Connections
Salary: From £15,000 to £20,000 per annum + Benefits
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Swindon, Wiltshire
Redrock Consulting Ltd
Salary: £18000 - £20000 per annum + Shift allowance and Good Benefits
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Bristol, Avon
Redrock Consulting Ltd
Salary: £23000 - £30000 per annum + Benefits
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Swindon, Wiltshire
Redrock Consulting Ltd
Salary: £20000 - £24000 per annum + benefits and shift allowance
Posted: 2 days ago
Cheltenham
Hays Specialist Recruitment Ltd
Salary: £20000.00 - £25000.00 per annum + Benefits
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Bristol
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Salary: £18000 - £21000 per annum + benefits
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Bristol, Avon
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Salary: £25000 - £35000 per annum
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Bristol
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Salary: £20000 - £25000 per annum + competitive bonus package
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Swindon
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Salary: £22000.00 - £28000.00 per annum + Benefits
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