The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Support Analyst
Rank 79 75 91
Rank change year-on-year
-4 +16
Permanent jobs requiring a Support Analyst 202 166 162
As % of all permanent IT jobs located in the South West 3.25% 3.26% 2.83%
As % of the Job Titles category 3.42% 3.43% 2.94%
Number of salaries quoted 189 150 139
Average salary £25,000 £27,750 £23,750
Average salary % change year-on-year
-9.90% +16.84%
90% offered a salary of more than £20,000 £19,500 £20,000
10% offered a salary of more than £36,600 £41,000 £36,000
UK excluding London average salary £27,250 £28,000 £28,500
% change year-on-year
-2.67% -1.75%
Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South West
Permanent IT job ads with a match in the
Job Titles category
5915 4834 5506
As % of all permanent IT jobs located in the South West 95.11% 95.01% 96.19%
Number of salaries quoted 4943 4184 4878
Average salary £36,000 £35,000 £35,500
Average salary % change year-on-year
+2.85% -1.40%
90% offered a salary of more than £23,000 £24,000 £23,000
10% offered a salary of more than £55,000 £50,000 £50,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Support Analyst
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the South West region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in the South West

Support Analyst
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the South West region.

Support Analyst Salary Trend in the South West

Support Analyst
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing Support Analyst across the South West region over the 3 months to 19 September 2014.

Support Analyst Salary Histogram in the South West

Support Analyst
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the South West region over the 3 months to 19 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Somerset +1 57 £24,000 +6.66% 2
Bristol +1 53 £27,500 -1.78% 8
Gloucestershire +4 37 £28,500 -18.57% 3
Wiltshire +16 32 £25,000 -9.09% 9
Dorset -15 10 £19,000 -36.66%
Cornwall +8 9 £22,750 +13.75%
Devon -28 4 £18,250 -37.06% 2
Support Analyst
England

Support Analyst
Top 30 Related IT Skills in the South West

For the 6 months to 19 September 2014, IT jobs across the South West region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 179 (46.74%) Windows
2 159 (41.51%) SQL
3 119 (31.07%) SQL Server
4 99 (25.85%) Microsoft
5 95 (24.80%) Finance
6 84 (21.93%) MS Excel
7 76 (19.84%) ITIL
8 69 (18.02%) Analytical Skills
9 68 (17.75%) SLA
10 67 (17.49%) MS Office
11 58 (15.14%) Oracle
12 54 (14.10%) Windows 7
12 54 (14.10%) VMware
13 53 (13.84%) Active Directory
13 53 (13.84%) Windows Server 2003
14 48 (12.53%) MS Exchange
15 46 (12.01%) Windows Server 2008
16 43 (11.23%) Degree
17 42 (10.97%) Service Delivery
18 41 (10.70%) Linux
18 41 (10.70%) XML
19 40 (10.44%) Relational Database
20 37 (9.66%) UNIX
21 33 (8.62%) Java
22 29 (7.57%) .NET
23 28 (7.31%) Windows XP
23 28 (7.31%) TCP/IP
24 27 (7.05%) VMware Infrastructure
24 27 (7.05%) T-SQL
25 26 (6.79%) Firewall

Support Analyst
Top Related IT Skills in the South West by Category

For the 6 months to 19 September 2014, IT jobs across the South West region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 48 (12.53%) MS Exchange
2 21 (5.48%) IIS
3 20 (5.22%) Exchange Server 2010
4 18 (4.70%) Apache
5 15 (3.92%) Exchange Server 2007
6 8 (2.09%) SharePoint
7 7 (1.83%) PegaRULES
8 6 (1.57%) BizTalk Server
8 6 (1.57%) IBM Notes
8 6 (1.57%) Exchange Server 2013
9 5 (1.31%) WebSphere
9 5 (1.31%) WebLogic
10 4 (1.04%) Documentum
11 3 (0.78%) SAS
12 2 (0.52%) Exchange Server 2000
12 2 (0.52%) Exchange Server 2003
12 2 (0.52%) OpenROAD
13 1 (0.26%) Blackberry Enterprise Server
13 1 (0.26%) Oracle Workflow
13 1 (0.26%) CICS
Applications
1 84 (21.93%) MS Excel
2 67 (17.49%) MS Office
3 6 (1.57%) MS PowerPoint
4 4 (1.04%) MS Visio
5 3 (0.78%) AutoCAD
6 1 (0.26%) Photoshop
Business Applications
1 4 (1.04%) Oracle ERP
2 3 (0.78%) Oracle EBS
2 3 (0.78%) Teamcenter
2 3 (0.78%) ResourceLink
2 3 (0.78%) Oracle EBS R12
3 2 (0.52%) Oracle iProcurement
3 2 (0.52%) Oracle General Ledger
3 2 (0.52%) Oracle Payables
3 2 (0.52%) Oracle Cash Management
3 2 (0.52%) Oracle Assets
3 2 (0.52%) Oracle Internet Expenses
3 2 (0.52%) Oracle Financials
4 1 (0.26%) Oracle Applications
4 1 (0.26%) Summit
4 1 (0.26%) assyst
4 1 (0.26%) Dynamics AX
4 1 (0.26%) TRIRIGA
Cloud Services
1 13 (3.39%) SaaS
2 3 (0.78%) Office 365
3 1 (0.26%) Google Apps
Communications & Networking
1 28 (7.31%) TCP/IP
2 26 (6.79%) Firewall
3 25 (6.53%) LAN
4 21 (5.48%) WAN
5 20 (5.22%) DNS
6 17 (4.44%) DHCP
7 14 (3.66%) Internet
8 8 (2.09%) VoIP
8 8 (2.09%) ADSL
8 8 (2.09%) VPN
9 4 (1.04%) HTTP
9 4 (1.04%) SAN
9 4 (1.04%) SMTP
9 4 (1.04%) Structured Cabling
10 3 (0.78%) SSL
10 3 (0.78%) Network Security
10 3 (0.78%) Wireless
11 2 (0.52%) Intrusion Detection
11 2 (0.52%) IMAP
11 2 (0.52%) Ethernet
Database & Business Intelligence
1 119 (31.07%) SQL Server
2 40 (10.44%) Relational Database
3 18 (4.70%) MySQL
4 17 (4.44%) SQL Server 2008
5 16 (4.18%) SQL Server Reporting Services
6 15 (3.92%) SQL Server 2005
7 14 (3.66%) RDBMS
8 10 (2.61%) SQL Server Integration Services
9 9 (2.35%) Oracle Database
9 9 (2.35%) Data Warehouse
10 8 (2.09%) Crystal Reports
10 8 (2.09%) Oracle Reports
10 8 (2.09%) Oracle Database 11g
11 4 (1.04%) Ingres
12 3 (0.78%) Data Mining
12 3 (0.78%) Oracle Discoverer
12 3 (0.78%) MS Access
12 3 (0.78%) SQL Server 2000
13 2 (0.52%) SQLPlus
13 2 (0.52%) Oracle OWB
Development Applications
1 6 (1.57%) Toad
2 4 (1.04%) Subversion
3 3 (0.78%) MSI
4 2 (0.52%) LSMW
4 2 (0.52%) Maven
4 2 (0.52%) Oracle APEX
5 1 (0.26%) Team Foundation Server
5 1 (0.26%) Jenkins
5 1 (0.26%) VSS/SourceSafe
5 1 (0.26%) Oracle Forms
General
1 95 (24.80%) Finance
2 7 (1.83%) Banking
3 6 (1.57%) Retail
4 5 (1.31%) Aerospace
4 5 (1.31%) Telecoms
5 4 (1.04%) Law
5 4 (1.04%) Legal
5 4 (1.04%) Back Office
5 4 (1.04%) Advertising
5 4 (1.04%) Publishing
5 4 (1.04%) Marketing
6 3 (0.78%) Local Government
7 2 (0.52%) International Banking
7 2 (0.52%) French Language
7 2 (0.52%) German Language
7 2 (0.52%) Italian Language
7 2 (0.52%) Spanish Language
7 2 (0.52%) Billing
7 2 (0.52%) General Ledger
7 2 (0.52%) Electronics
Libraries, Frameworks & Software Standards
1 41 (10.70%) XML
2 29 (7.57%) .NET
3 20 (5.22%) HTML
4 15 (3.92%) J2EE
5 14 (3.66%) Web Services
6 13 (3.39%) ASP.NET
7 10 (2.61%) CSS
8 8 (2.09%) Spring
9 6 (1.57%) .NET Framework
10 5 (1.31%) Software Packaging
11 4 (1.04%) HTML5
11 4 (1.04%) Java EE
12 3 (0.78%) EDI
12 3 (0.78%) Middleware
13 2 (0.52%) SAP Smart Forms
13 2 (0.52%) FreeMarker
14 1 (0.26%) Oracle Fusion
14 1 (0.26%) JSP
Miscellaneous
1 69 (18.02%) Analytical Skills
2 22 (5.74%) Mathematics
3 14 (3.66%) Enterprise Software
4 11 (2.87%) Xbox
5 8 (2.09%) LPAR
5 8 (2.09%) Management Information System
5 8 (2.09%) AS400
6 7 (1.83%) Client/Server
6 7 (1.83%) Computer Science
7 6 (1.57%) IBM Mainframe
7 6 (1.57%) Mainframe
7 6 (1.57%) Replication
8 5 (1.31%) EPoS
8 5 (1.31%) Video Conferencing
8 5 (1.31%) Blackberry
8 5 (1.31%) iSeries
9 4 (1.04%) Data Protection Act
9 4 (1.04%) Digital Media
10 3 (0.78%) Visualisation
10 3 (0.78%) Statistics
Operating Systems
1 179 (46.74%) Windows
2 54 (14.10%) Windows 7
3 53 (13.84%) Windows Server 2003
4 46 (12.01%) Windows Server 2008
5 41 (10.70%) Linux
6 37 (9.66%) UNIX
7 28 (7.31%) Windows XP
8 14 (3.66%) Mac OS X
9 11 (2.87%) Windows Server 2012
10 10 (2.61%) Windows 2000 Server
11 8 (2.09%) Windows Vista
12 7 (1.83%) Windows 8
13 4 (1.04%) Solaris
14 3 (0.78%) Red Hat Enterprise Linux
15 2 (0.52%) Windows 2000
16 1 (0.26%) Debian
16 1 (0.26%) Ubuntu
16 1 (0.26%) Mac OS
16 1 (0.26%) Apple iOS
Processes & Methodologies
1 76 (19.84%) ITIL
2 42 (10.97%) Service Delivery
3 24 (6.27%) Problem Management
4 23 (6.01%) Line Management
5 18 (4.70%) Root Cause Analysis
6 17 (4.44%) Disaster Recovery
7 16 (4.18%) ERP
8 12 (3.13%) Service Management
8 12 (3.13%) Release Management
9 11 (2.87%) Incident Management
10 10 (2.61%) Asset Management
11 9 (2.35%) Workflow
11 9 (2.35%) ITSM
12 8 (2.09%) Business Intelligence
12 8 (2.09%) Change Control
13 7 (1.83%) Mentoring
14 6 (1.57%) Capacity Management
14 6 (1.57%) Data Protection
14 6 (1.57%) Time Management
14 6 (1.57%) UML
Programming Languages
1 159 (41.51%) SQL
2 33 (8.62%) Java
3 27 (7.05%) T-SQL
4 14 (3.66%) JavaScript
4 14 (3.66%) PL/SQL
5 12 (3.13%) C#
6 11 (2.87%) PowerShell
7 6 (1.57%) Shell Script
7 6 (1.57%) JCL
8 5 (1.31%) Python
8 5 (1.31%) COBOL
8 5 (1.31%) C
8 5 (1.31%) PHP
9 3 (0.78%) Delphi
9 3 (0.78%) VB
9 3 (0.78%) VB.NET
9 3 (0.78%) VBA
9 3 (0.78%) R
10 2 (0.52%) C++
11 1 (0.26%) Perl
Qualifications
1 43 (11.23%) Degree
2 19 (4.96%) Security Cleared
3 16 (4.18%) Microsoft Certification
4 13 (3.39%) MCP
4 13 (3.39%) MCSA
4 13 (3.39%) ITIL Certification
4 13 (3.39%) SC Cleared
5 9 (2.35%) HND
6 8 (2.09%) MCSE
6 8 (2.09%) A+ Certification
6 8 (2.09%) Cisco Certification
7 7 (1.83%) CCNA
8 6 (1.57%) Network+ Certification
9 4 (1.04%) DV Cleared
10 3 (0.78%) MCTS
10 3 (0.78%) CCNP
11 2 (0.52%) MCDST
11 2 (0.52%) CIPD
11 2 (0.52%) ITIL Foundation Certificate
12 1 (0.26%) BC Cleared
Quality Assurance & Compliance
1 68 (17.75%) SLA
2 6 (1.57%) QA
3 3 (0.78%) ISO 9001
4 2 (0.52%) ISO/IEC 27001
System Software
1 53 (13.84%) Active Directory
2 27 (7.05%) VMware Infrastructure
3 5 (1.31%) XenApp
4 4 (1.04%) vSphere
4 4 (1.04%) Hyper-V
4 4 (1.04%) Terminal Server
5 2 (0.52%) ISA Server
5 2 (0.52%) VMware ESX
6 1 (0.26%) Citrix Presentation Server
6 1 (0.26%) RACF
6 1 (0.26%) Samba
6 1 (0.26%) vCloud
6 1 (0.26%) XenDesktop
6 1 (0.26%) NFS
Systems Management
1 22 (5.74%) SCCM
2 14 (3.66%) WSUS
2 14 (3.66%) Systems Management Server (SMS)
3 2 (0.52%) Norton AntiVirus
3 2 (0.52%) Tivoli
3 2 (0.52%) Cisco UCCX
3 2 (0.52%) Cisco CUCM
4 1 (0.26%) SCOM
4 1 (0.26%) Backup Exec
4 1 (0.26%) Nagios
4 1 (0.26%) ARCserve
Vendors
1 99 (25.85%) Microsoft
2 58 (15.14%) Oracle
3 54 (14.10%) VMware
4 16 (4.18%) Citrix
5 12 (3.13%) IBM
5 12 (3.13%) Google
6 11 (2.87%) Cisco
6 11 (2.87%) Facebook
7 7 (1.83%) Pega
8 6 (1.57%) JBoss
8 6 (1.57%) Lotus
8 6 (1.57%) Apple
9 5 (1.31%) Teradata
9 5 (1.31%) Red Hat
9 5 (1.31%) NetApp
10 4 (1.04%) Sybase
10 4 (1.04%) Altiris
10 4 (1.04%) Primavera
11 3 (0.78%) Sophos
11 3 (0.78%) Autodesk
Bath, Somerset
Resource Solutions Group - Ascentric
Salary: bonus + benefits
Posted: 12 hours ago
Bath, Avon
Resource Management
Salary: £20000 - £25000 per annum + bonus + benefits
Posted: 2 days ago
Bristol, Avon
Redrock Consulting Ltd
Salary: £24000 - £28000 per annum + excellent benefits
Posted: 2 days ago
Bristol, Avon
Redrock Consulting Ltd
Salary: £24000 - £28000 per annum + Good Benefits Package
Posted: 2 days ago
Gloucestershire
TLP Consultancy Ltd.
Salary: £25000 - £29000 per annum + Superb Benefits
Posted: 2 days ago
Bristol, Avon
Redrock Consulting Ltd
Salary: £22000 - £25000 per annum + Excellent Benefits
Posted: 2 days ago
Chippenham, Wiltshire
Redrock Consulting Ltd
Salary: £18000 per annum + benefits
Posted: 3 days ago
Gloucestershire
ReThink Recruitment
Salary: £25000 - £35000 per annum
Posted: 3 days ago
Wiltshire
Spring Technology
Salary: £18000.00 - £25000.00 per annum
Posted: 3 days ago
Swindon, Wiltshire
Tank Recruitment
Salary: £21000 - £25000 per annum
Posted: 3 days ago
Bristol, Avon
Redrock Consulting Ltd
Salary: £22000 - £25000 per annum + Excellent Benefits
Posted: 3 days ago
Exeter, Devon
Ashdown IT
Salary: £20000 - £22000 per annum
Posted: 4 days ago
Bristol, Avon
Broady Limited
Salary: From £19,000 to £21,000 per annum + benefits
Posted: 5 days ago
Chippenham, Wiltshire
Redrock Consulting Ltd
Salary: £18000 per annum + benefits
Posted: 5 days ago
Bristol, Avon
Tank Recruitment
Salary: £25000 - £32000 per annum
Posted: 5 days ago
Chippenham, Wiltshire
Redrock Consulting Ltd
Salary: £15000 - £18000 per annum + Good Benefits Package
Posted: 5 days ago
Swindon, Wiltshire
Redrock Consulting Ltd
Salary: £18000 - £25000 per annum + benefits and shift allowance
Posted: 5 days ago
Whimple, Devon
Technorecruit
Posted: 10 days ago
Swindon, Wiltshire
Yoh Company
Salary: £20000 - £50000 per annum
Posted: 17 days ago
Swindon, Wiltshire
Prolinx
Salary: From £20,000 to £24,000 per annum Depending on Experience
Posted: 17 days ago