The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
Support Analyst
Rank 93 76 88
Rank change year-on-year
-17 +12
Permanent jobs requiring a Support Analyst 177 205 144
As % of all permanent IT jobs located in the South West 2.96% 3.37% 2.84%
As % of the Job Titles category 3.08% 3.54% 2.99%
Number of salaries quoted 150 184 134
Average salary £27,500 £25,000 £29,000
Average salary % change year-on-year
+10.00% -13.79%
90% offered a salary of more than £20,050 £19,650 £19,500
10% offered a salary of more than £40,000 £40,000 £41,000
UK excluding London average salary £28,000 £27,500 £27,500
% change year-on-year
+1.81% -
Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South West
Permanent IT job ads with a match in the
Job Titles category
5751 5796 4821
As % of all permanent IT jobs located in the South West 96.17% 95.27% 95.18%
Number of salaries quoted 4841 4792 4152
Average salary £38,000 £37,000 £35,000
Average salary % change year-on-year
+2.70% +5.71%
90% offered a salary of more than £24,000 £23,916 £24,000
10% offered a salary of more than £55,648 £50,000 £55,000
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

Support Analyst
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the South West region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in the South West

Support Analyst
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the South West region.

Support Analyst Salary Trend in the South West

Support Analyst
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing Support Analyst across the South West region over the 3 months to 28 August 2015.

Support Analyst Salary Histogram in the South West

Support Analyst
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the South West region over the 3 months to 28 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bristol -20 45 £27,500 - 8
Somerset -8 38 £26,000 +8.33% 2
Gloucestershire -17 33 £29,750 +5.30% 2
Wiltshire -3 32 £27,000 +8.00% 9
Dorset -7 15 £25,000 -37.50% 5
Devon -1 10 £30,000 +64.38% 1
Cornwall -9 1 £21,000 -16.00%
Support Analyst
England

Support Analyst
Top 30 Related IT Skills in the South West

For the 6 months to 28 August 2015, IT jobs across the South West region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 183 (51.99%) Windows
2 125 (35.51%) SQL
3 115 (32.67%) Microsoft
4 86 (24.43%) MS Excel
5 76 (21.59%) SQL Server
5 76 (21.59%) Finance
6 73 (20.74%) MS Office
7 71 (20.17%) ITIL
8 68 (19.32%) VMware
9 60 (17.05%) Active Directory
10 54 (15.34%) SLA
10 54 (15.34%) Oracle
11 51 (14.49%) MS Exchange
12 46 (13.07%) Windows 7
13 39 (11.08%) Windows Server 2008
14 34 (9.66%) vSphere
15 32 (9.09%) LAN
15 32 (9.09%) Windows Server 2003
15 32 (9.09%) .NET
15 32 (9.09%) Java
15 32 (9.09%) Degree
16 31 (8.81%) UNIX
17 29 (8.24%) Citrix
17 29 (8.24%) Analytical Skills
18 27 (7.67%) SCCM
18 27 (7.67%) Firewall
19 26 (7.39%) WAN
19 26 (7.39%) Incident Management
20 25 (7.10%) VMware Infrastructure
20 25 (7.10%) TCP/IP

Support Analyst
Top Related IT Skills in the South West by Category

For the 6 months to 28 August 2015, IT jobs across the South West region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 51 (14.49%) MS Exchange
2 25 (7.10%) SharePoint
3 13 (3.69%) Oracle SOA Suite
3 13 (3.69%) IIS
4 12 (3.41%) WorkSite
4 12 (3.41%) Exchange Server 2010
5 9 (2.56%) Lync
6 8 (2.27%) Exchange Server 2007
7 7 (1.99%) Tomcat
8 6 (1.70%) JBoss
9 5 (1.42%) SAS
9 5 (1.42%) NetWeaver
9 5 (1.42%) Exchange Server 2003
10 4 (1.14%) WebSphere
10 4 (1.14%) WebLogic
11 2 (0.57%) Joomla!
11 2 (0.57%) SharePoint 2010
12 1 (0.28%) Exchange Server 2013
12 1 (0.28%) BizTalk Server
12 1 (0.28%) CMS
Applications
1 86 (24.43%) MS Excel
2 73 (20.74%) MS Office
3 4 (1.14%) MS PowerPoint
4 3 (0.85%) Spreadsheet
Business Applications
1 12 (3.41%) Oracle EBS
2 7 (1.99%) SAP CRM
3 5 (1.42%) Dynamics CRM
3 5 (1.42%) SAP SD
4 4 (1.14%) Oracle General Ledger
5 3 (0.85%) Changepoint
6 2 (0.57%) Oracle Applications
6 2 (0.57%) Oracle EBS R12
6 2 (0.57%) Oracle Financials
7 1 (0.28%) PeopleSoft HRMS
7 1 (0.28%) Oracle SCM
7 1 (0.28%) SAP Oil and Gas
7 1 (0.28%) Academy Housing
7 1 (0.28%) arcHouse
7 1 (0.28%) Oracle iProcurement
7 1 (0.28%) Oracle Payables
7 1 (0.28%) Oracle Receivables
7 1 (0.28%) Oracle Cash Management
7 1 (0.28%) Oracle Assets
7 1 (0.28%) Oracle Internet Expenses
Cloud Services
1 9 (2.56%) Office 365
2 8 (2.27%) SaaS
3 2 (0.57%) Microsoft Azure
3 2 (0.57%) Amazon AWS
Communications & Networking
1 32 (9.09%) LAN
2 27 (7.67%) Firewall
3 26 (7.39%) WAN
4 25 (7.10%) TCP/IP
5 24 (6.82%) DNS
6 22 (6.25%) SAN
7 19 (5.40%) DHCP
8 16 (4.55%) Wireless
9 15 (4.26%) VPN
10 13 (3.69%) Internet
11 8 (2.27%) WLAN
12 5 (1.42%) iSCSI
12 5 (1.42%) MPLS
12 5 (1.42%) Ethernet
13 4 (1.14%) VoIP
14 1 (0.28%) ADSL
14 1 (0.28%) Broadband
14 1 (0.28%) FTP
14 1 (0.28%) SNMP
14 1 (0.28%) Wi-Fi
Database & Business Intelligence
1 76 (21.59%) SQL Server
2 18 (5.11%) SQL Server Reporting Services
3 14 (3.98%) Oracle Database
4 13 (3.69%) Oracle Database 11g
5 12 (3.41%) Relational Database
6 9 (2.56%) BusinessObjects
7 7 (1.99%) SQL Server Integration Services
7 7 (1.99%) Oracle Database 12c
8 6 (1.70%) Oracle Database 10g
9 4 (1.14%) Oracle Reports
10 3 (0.85%) MS Access
10 3 (0.85%) Data Warehouse
10 3 (0.85%) Data Mining
10 3 (0.85%) RDBMS
10 3 (0.85%) DB2
11 2 (0.57%) Crystal Reports
11 2 (0.57%) SAP BI
12 1 (0.28%) QlikView
12 1 (0.28%) Oracle BI EE
12 1 (0.28%) SAP Data Services
Development Applications
1 9 (2.56%) Visual Studio
2 4 (1.14%) Yeoman
3 2 (0.57%) Oracle Forms
3 2 (0.57%) Subversion
3 2 (0.57%) Maven
3 2 (0.57%) Jenkins
General
1 76 (21.59%) Finance
2 14 (3.98%) Law
3 10 (2.84%) Legal
4 8 (2.27%) Banking
5 6 (1.70%) Advertising
5 6 (1.70%) Back Office
6 5 (1.42%) Games
6 5 (1.42%) Marketing
7 4 (1.14%) French Language
7 4 (1.14%) General Ledger
8 3 (0.85%) Telecoms
8 3 (0.85%) German Language
8 3 (0.85%) Spanish Language
8 3 (0.85%) Retail
8 3 (0.85%) Manufacturing
9 2 (0.57%) Military
10 1 (0.28%) Electronics
10 1 (0.28%) Pharmaceutical
10 1 (0.28%) Financial Institution
10 1 (0.28%) Front Office
Libraries, Frameworks & Software Standards
1 32 (9.09%) .NET
2 24 (6.82%) XML
3 13 (3.69%) Middleware
3 13 (3.69%) Oracle Fusion
4 11 (3.13%) WSDL
4 11 (3.13%) XSLT
5 10 (2.84%) Web Services
6 9 (2.56%) XSD
7 6 (1.70%) HTML
7 6 (1.70%) ASP.NET
8 5 (1.42%) SAP Basis
8 5 (1.42%) SAP PI
9 3 (0.85%) FIX Protocol
10 2 (0.57%) X-Windows
10 2 (0.57%) Spring
10 2 (0.57%) Tapestry
10 2 (0.57%) Ajax
10 2 (0.57%) ODBC
10 2 (0.57%) J2EE
10 2 (0.57%) CSS
Miscellaneous
1 29 (8.24%) Analytical Skills
2 16 (4.55%) Management Information System
3 12 (3.41%) Computer Science
3 12 (3.41%) iPhone
3 12 (3.41%) iPad
4 10 (2.84%) Enterprise Software
5 8 (2.27%) Replication
6 5 (1.42%) AS400
6 5 (1.42%) Handset
6 5 (1.42%) Thin Client
6 5 (1.42%) Fat Client
6 5 (1.42%) Video Conferencing
6 5 (1.42%) Clustering
6 5 (1.42%) Xbox
6 5 (1.42%) iSeries
6 5 (1.42%) LPAR
6 5 (1.42%) BYOD
7 4 (1.14%) Client/Server
8 3 (0.85%) PMI
8 3 (0.85%) Blackberry
Operating Systems
1 183 (51.99%) Windows
2 46 (13.07%) Windows 7
3 39 (11.08%) Windows Server 2008
4 32 (9.09%) Windows Server 2003
5 31 (8.81%) UNIX
6 24 (6.82%) Linux
6 24 (6.82%) Windows Server 2012
7 20 (5.68%) Windows 8
8 15 (4.26%) Windows 2000 Server
9 11 (3.13%) Windows XP
10 4 (1.14%) Windows Vista
10 4 (1.14%) Android
11 3 (0.85%) Windows Phone
12 2 (0.57%) Windows 2000
13 1 (0.28%) CentOS
Processes & Methodologies
1 71 (20.17%) ITIL
2 26 (7.39%) Incident Management
3 25 (7.10%) CRM
4 22 (6.25%) Service Delivery
5 20 (5.68%) Project Management
6 19 (5.40%) Business Intelligence
7 15 (4.26%) Service Management
7 15 (4.26%) ERP
8 14 (3.98%) Change Management
8 14 (3.98%) Release Management
9 13 (3.69%) Process Management
9 13 (3.69%) SOA
9 13 (3.69%) BPEL
10 12 (3.41%) Migration
11 11 (3.13%) Line Management
11 11 (3.13%) Security Patching
12 9 (2.56%) Customer Engagement
12 9 (2.56%) Document Management
13 8 (2.27%) Asset Management
13 8 (2.27%) Data Analysis
Programming Languages
1 125 (35.51%) SQL
2 32 (9.09%) Java
3 11 (3.13%) T-SQL
3 11 (3.13%) XPath
4 8 (2.27%) C#
5 7 (1.99%) COBOL
6 6 (1.70%) JavaScript
6 6 (1.70%) PL/SQL
6 6 (1.70%) VB.NET
7 5 (1.42%) ABAP
7 5 (1.42%) PHP
7 5 (1.42%) PowerShell
8 4 (1.14%) VBA
9 3 (0.85%) Perl
10 2 (0.57%) Delphi
10 2 (0.57%) VBScript
10 2 (0.57%) Pascal
11 1 (0.28%) Bash Shell
11 1 (0.28%) VB
Qualifications
1 32 (9.09%) Degree
2 21 (5.97%) Microsoft Certification
3 19 (5.40%) MCSA
4 18 (5.11%) MCSE
5 17 (4.83%) VMware Certified Professional (VCP)
6 14 (3.98%) MCITP
6 14 (3.98%) SC Cleared
6 14 (3.98%) Security Cleared
7 13 (3.69%) ITIL Certification
8 4 (1.14%) CCNA
8 4 (1.14%) Cisco Certification
8 4 (1.14%) ITIL Foundation Certificate
9 3 (0.85%) PMI Certification
10 2 (0.57%) Citrix Certification
10 2 (0.57%) MCP
11 1 (0.28%) Network+ Certification
11 1 (0.28%) A+ Certification
11 1 (0.28%) MCDST
11 1 (0.28%) AAT
Quality Assurance & Compliance
1 54 (15.34%) SLA
2 11 (3.13%) ISO 9001
3 2 (0.57%) ISO/IEC 27001
3 2 (0.57%) QA
System Software
1 60 (17.05%) Active Directory
2 34 (9.66%) vSphere
3 25 (7.10%) VMware Infrastructure
4 12 (3.41%) Hyper-V
4 12 (3.41%) XenApp
5 7 (1.99%) XenDesktop
6 5 (1.42%) Terminal Services
7 4 (1.14%) VMware Workstation
7 4 (1.14%) Citrix Presentation Server
8 2 (0.57%) BitLocker
8 2 (0.57%) Microsoft App-V
8 2 (0.57%) VMware ESX
9 1 (0.28%) Postfix
9 1 (0.28%) iptables
Systems Management
1 27 (7.67%) SCCM
2 21 (5.97%) WSUS
3 19 (5.40%) SCOM
4 17 (4.83%) NetBackup
5 13 (3.69%) Backup Exec
5 13 (3.69%) Norton AntiVirus
6 8 (2.27%) McAfee ePO
7 3 (0.85%) Control-M
8 2 (0.57%) OpenView
8 2 (0.57%) Zenoss
8 2 (0.57%) WhatsUp Gold
8 2 (0.57%) HP SIM
9 1 (0.28%) Windows Intune
9 1 (0.28%) SCSM
9 1 (0.28%) Nagios
9 1 (0.28%) CA Single Sign-On
Vendors
1 115 (32.67%) Microsoft
2 68 (19.32%) VMware
3 54 (15.34%) Oracle
4 29 (8.24%) Citrix
5 16 (4.55%) Remedy
6 15 (4.26%) Symantec
7 14 (3.98%) HP
8 13 (3.69%) Sophos
9 12 (3.41%) Apple
9 12 (3.41%) SAP
10 10 (2.84%) Siebel
10 10 (2.84%) IBM
11 9 (2.56%) McAfee
11 9 (2.56%) Sybase
12 8 (2.27%) Sage
12 8 (2.27%) Avaya
12 8 (2.27%) Bomgar
13 7 (1.99%) Veeam
13 7 (1.99%) Hummingbird
13 7 (1.99%) OpenText
Cheltenham, Gloucestershire
Redrock Consulting Ltd
Salary: £25000 - £30000 per annum + Benefits
Posted: 18 hours ago
Wiltshire
Redrock Consulting Ltd
Salary: £20000 - £25000 per annum + Excellent Benefits
Posted: 19 hours ago
Wiltshire
Redrock Consulting Ltd
Salary: £25000 - £34000 per annum + Excellent Benefits
Posted: 19 hours ago
Bristol, Avon
Redrock Consulting Ltd
Salary: £21000 - £26000 per annum + Good Package
Posted: Yesterday
Bath, Avon
People Source Consulting
Salary: £25000 - £28000 per annum + bonus, pension, health care etc
Posted: Yesterday
Exeter, Devon
Global Technology Solutions Ltd
Salary: £19000 - £20000 per annum + Benefits+Training
Posted: Yesterday
Swindon, Wiltshire
Redrock Consulting Ltd
Salary: £18000 - £25000 per annum + Bonus + Shift Allowance
Posted: 2 days ago
Bournemouth, Dorset
Redrock Consulting Ltd
Salary: £20000 - £25000 per annum + Excellent Benefits
Posted: 2 days ago
Poole, Dorset
Spectrum IT Recruitment (South) Ltd
Salary: £20000 - £30000 per annum + Benefits
Posted: 3 days ago
Bristol, Avon
Redrock Consulting Ltd
Salary: £30000 - £40000 per annum + Good Benefits
Posted: 3 days ago
Bournemouth, Dorset
HAYS INFORMATION TECHNOLOGY
Salary: £22000.00 - £28000 per annum + OTE £28,000
Posted: 3 days ago
Bristol, Avon
Sanderson
Salary: £30000.00 - £35000.00 per annum + benefits
Posted: 4 days ago
Bath, Avon
Sanderson
Salary: £20000.00 - £30000.00 per annum + benefits
Posted: 4 days ago
Chippenham, Wiltshire
Redrock Consulting Ltd
Salary: £17000 - £18000 per annum + Good Benefits
Posted: 4 days ago
Swindon, Wiltshire
Redrock Consulting Ltd
Salary: £18000 - £25000 per annum + benefits and shift allowance
Posted: 4 days ago
Bristol, Avon
Redrock Consulting Ltd
Salary: £18000 - £25000 per annum + Excellent benefits
Posted: 4 days ago
Bristol, Avon
Redrock Consulting Ltd
Salary: £20000 - £26000 per annum + Good Package
Posted: 5 days ago
Swindon
National Tust
Posted: 11 days ago
Heelis, Swindon, Wiltshire, South West
National Trust
Salary: £30,000 - £35,000
Posted: 11 days ago
Swindon
National Trust
Posted: 15 days ago