The statistics below represent IT jobs advertised across the South West region that had Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 24 August 2016 with a comparison to same period over 2 years.

3 months to
24 Aug 2016
Same period 2015 Same period 2014
Support Analyst
Rank 110 97 81
Rank change year-on-year
-13 -16
Permanent jobs requiring a Support Analyst 160 179 206
As % of all permanent IT jobs located in the South West 2.88% 3.01% 3.38%
As % of the Job Titles category 2.97% 3.10% 3.48%
Number of salaries quoted 142 151 183
Median salary £27,500 £27,500 £25,000
Median salary % change year-on-year
- +10.00%
90% offered a salary of more than £20,500 £20,500 £20,000
10% offered a salary of more than £35,000 £42,500 £40,000
UK excluding London median salary £28,500 £28,500 £27,500
% change year-on-year
- +3.63%
Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South West
Permanent IT job ads with a match in the
Job Titles category
5379 5773 5928
As % of all permanent IT jobs located in the South West 96.73% 97.09% 97.20%
Number of salaries quoted 4545 4878 4888
Median salary £40,000 £37,500 £37,500
Median salary % change year-on-year
+6.66% -
90% offered a salary of more than £25,000 £24,000 £24,000
10% offered a salary of more than £55,000 £54,500 £57,500
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Support Analyst
Jobs Demand Trend in the South West

The demand trend of job ads across the South West region that featured Support Analyst in the job title.

Support Analyst Jobs Demand Trend in the South West

Support Analyst
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the South West region.

Support Analyst Salary Trend in the South West

Support Analyst
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing Support Analyst across the South West region over the 3 months to 24 August 2016.

Support Analyst Salary Histogram in the South West

Support Analyst
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the South West region over the 3 months to 24 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bristol +29 50 £28,000 +1.81% 8
Wiltshire +8 34 £32,000 +24.27% 5
Gloucestershire -8 32 £21,500 -32.81% 1
Somerset -26 19 £24,000 -7.69% 5
Devon +12 15 £27,500 -8.33% 2
Dorset +10 9 £27,500 +10.00% 1
Support Analyst
England

Support Analyst Skill Set
Top 30 Related IT Skills in the South West

For the 6 months to 24 August 2016, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South West region featuring Support Analyst in the job title.

1 159 (53.36%) Windows
2 102 (34.23%) Microsoft
3 90 (30.20%) Active Directory
4 88 (29.53%) SQL
5 81 (27.18%) ITIL
6 72 (24.16%) MS Office
7 67 (22.48%) SQL Server
8 60 (20.13%) MS Excel
9 57 (19.13%) Windows 7
10 54 (18.12%) Analytical Skills
10 54 (18.12%) VMware
11 53 (17.79%) Windows Server
12 44 (14.77%) Degree
13 42 (14.09%) Finance
14 39 (13.09%) SLA
15 38 (12.75%) IIS
16 37 (12.42%) Linux
17 35 (11.74%) Unix
17 35 (11.74%) Security Cleared
18 33 (11.07%) Oracle
19 31 (10.40%) Java
19 31 (10.40%) MS Exchange
20 29 (9.73%) Service Delivery
20 29 (9.73%) Firewall
21 27 (9.06%) VMware Infrastructure
22 26 (8.72%) Office 365
23 25 (8.39%) LAN
24 24 (8.05%) WAN
24 24 (8.05%) VPN
24 24 (8.05%) SC Cleared

Support Analyst Skill Set
Top Related IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 38 (12.75%) IIS
2 31 (10.40%) MS Exchange
3 18 (6.04%) Apache
4 16 (5.37%) WebSphere
5 14 (4.70%) BizTalk Server
6 13 (4.36%) Tomcat
7 12 (4.03%) Exchange Server 2010
8 11 (3.69%) SharePoint
9 10 (3.36%) WebLogic
10 6 (2.01%) Exchange Server 2007
10 6 (2.01%) OpenROAD
10 6 (2.01%) Skype for Business
11 5 (1.68%) Exchange Server 2013
11 5 (1.68%) JBoss
12 4 (1.34%) Alfresco
12 4 (1.34%) Blackberry Enterprise Server
13 3 (1.01%) Jetty
13 3 (1.01%) SAS
14 2 (0.67%) Exchange Server 2003
14 2 (0.67%) Joomla!
Applications
1 72 (24.16%) MS Office
2 60 (20.13%) MS Excel
3 8 (2.68%) MS PowerPoint
4 3 (1.01%) MS Visio
5 1 (0.34%) MS Project
5 1 (0.34%) Spreadsheet
Business Applications
1 9 (3.02%) Dynamics CRM
2 5 (1.68%) SAP Oil and Gas
3 3 (1.01%) Oracle EBS
3 3 (1.01%) Oracle EBS R12
3 3 (1.01%) SAP SD
4 2 (0.67%) Oracle Payroll
4 2 (0.67%) Salesforce.com CRM
5 1 (0.34%) Demantra
5 1 (0.34%) LatentZero
5 1 (0.34%) Markit EDM
5 1 (0.34%) Oracle 11i
5 1 (0.34%) Oracle Applications
5 1 (0.34%) Oracle ASCP
5 1 (0.34%) Oracle HRMS
5 1 (0.34%) Oracle iProcurement
5 1 (0.34%) Oracle Procure-to-Pay
5 1 (0.34%) Oracle SCM
5 1 (0.34%) Remedy ITSM
5 1 (0.34%) SAP CRM
5 1 (0.34%) thinkFolio
Cloud Services
1 26 (8.72%) Office 365
2 20 (6.71%) Microsoft Azure
3 8 (2.68%) Amazon AWS
4 6 (2.01%) SaaS
5 3 (1.01%) Cloud Computing
6 2 (0.67%) GitHub
Communications & Networking
1 29 (9.73%) Firewall
2 25 (8.39%) LAN
3 24 (8.05%) VPN
3 24 (8.05%) WAN
4 20 (6.71%) DHCP
4 20 (6.71%) DNS
5 17 (5.70%) VoIP
6 16 (5.37%) Intranet
7 15 (5.03%) SNMP
7 15 (5.03%) Wireshark
8 14 (4.70%) TCP/IP
9 11 (3.69%) PBX
10 10 (3.36%) SAN
11 9 (3.02%) Wireless
12 7 (2.35%) VLAN
13 5 (1.68%) Internet
13 5 (1.68%) Network Security
13 5 (1.68%) Remote Desktop
14 4 (1.34%) NAS
15 3 (1.01%) iSCSI
Database & Business Intelligence
1 67 (22.48%) SQL Server
2 17 (5.70%) SQL Server 2008
3 15 (5.03%) Relational Database
4 9 (3.02%) RDBMS
4 9 (3.02%) SQL Server 2012
5 8 (2.68%) MS Access
5 8 (2.68%) MySQL
6 7 (2.35%) BusinessObjects
7 6 (2.01%) Crystal Reports
8 4 (1.34%) SQL Server Reporting Services
9 3 (1.01%) DTS
9 3 (1.01%) Oracle Database
9 3 (1.01%) Oracle Reports
10 2 (0.67%) MongoDB
10 2 (0.67%) Oracle BI EE
10 2 (0.67%) SQL Server 2014
11 1 (0.34%) Data Mining
11 1 (0.34%) Ingres
11 1 (0.34%) QlikView
11 1 (0.34%) SQL Server Integration Services
Development Applications
1 4 (1.34%) Oracle Forms
1 4 (1.34%) Team Foundation Server
2 3 (1.01%) Eclipse
2 3 (1.01%) Jenkins
2 3 (1.01%) Maven
2 3 (1.01%) SQL Server Management Studio (SSMS)
2 3 (1.01%) Subversion
3 2 (0.67%) Visual Studio
General
1 42 (14.09%) Finance
2 20 (6.71%) Banking
3 11 (3.69%) Telecoms
4 10 (3.36%) Back Office
4 10 (3.36%) Manufacturing
5 8 (2.68%) Marketing
6 7 (2.35%) Retail
7 5 (1.68%) Advertising
7 5 (1.68%) Automotive
7 5 (1.68%) Electronics
8 4 (1.34%) International Banking
9 2 (0.67%) Billing
9 2 (0.67%) Legal
10 1 (0.34%) Music Industry
10 1 (0.34%) Spanish Language
Libraries, Frameworks & Software Standards
1 20 (6.71%) .NET
2 13 (4.36%) ODBC
3 12 (4.03%) Web Services
4 11 (3.69%) XML
5 10 (3.36%) ASP.NET
5 10 (3.36%) HTML
6 7 (2.35%) Classic ASP
6 7 (2.35%) Spring
6 7 (2.35%) Spring MVC
7 5 (1.68%) JSP
8 4 (1.34%) CSS
9 3 (1.01%) .NET Framework
9 3 (1.01%) Ajax
9 3 (1.01%) Entity Framework
9 3 (1.01%) J2EE
9 3 (1.01%) JSON
10 2 (0.67%) AngularJS
10 2 (0.67%) Ember.js
10 2 (0.67%) HTML5
10 2 (0.67%) React
Miscellaneous
1 54 (18.12%) Analytical Skills
2 16 (5.37%) Driving Licence
3 15 (5.03%) Computer Science
4 13 (4.36%) Management Information System
5 12 (4.03%) Mathematics
6 11 (3.69%) Data Protection Act
7 10 (3.36%) Credit Risk
7 10 (3.36%) SWIFT
8 9 (3.02%) Client/Server
9 6 (2.01%) Blackberry
10 5 (1.68%) Fat Client
10 5 (1.68%) Mobile App
10 5 (1.68%) Thin Client
10 5 (1.68%) User Experience
11 4 (1.34%) Data Centre
11 4 (1.34%) Replication
12 3 (1.01%) Performance Metrics
13 2 (0.67%) Digital Media
13 2 (0.67%) Enterprise Software
13 2 (0.67%) Hybrid Cloud
Operating Systems
1 159 (53.36%) Windows
2 57 (19.13%) Windows 7
3 53 (17.79%) Windows Server
4 37 (12.42%) Linux
5 35 (11.74%) Unix
6 21 (7.05%) Windows Server 2012
7 20 (6.71%) Windows 8
8 17 (5.70%) Windows 10
9 16 (5.37%) Windows Server 2003
10 13 (4.36%) Windows Server 2008
11 10 (3.36%) Android
12 7 (2.35%) Windows XP
13 5 (1.68%) Mac OS
14 3 (1.01%) CentOS
14 3 (1.01%) Windows 2000
15 2 (0.67%) Apple iOS
15 2 (0.67%) Mac OS X
16 1 (0.34%) Solaris
16 1 (0.34%) Windows Vista
Processes & Methodologies
1 81 (27.18%) ITIL
2 29 (9.73%) Service Delivery
3 20 (6.71%) ERP
4 18 (6.04%) Agile Software Development
4 18 (6.04%) Change Management
4 18 (6.04%) CRM
5 17 (5.70%) Incident Management
6 16 (5.37%) Problem Management
7 15 (5.03%) Network Management
8 14 (4.70%) ITSM
8 14 (4.70%) Mentoring
9 13 (4.36%) Data Protection
10 12 (4.03%) Business Intelligence
11 11 (3.69%) Capacity Planning
11 11 (3.69%) Data Analysis
11 11 (3.69%) Service Management
11 11 (3.69%) Time Management
11 11 (3.69%) User Acceptance Testing
12 10 (3.36%) Project Management
12 10 (3.36%) Wealth Management
Programming Languages
1 88 (29.53%) SQL
2 31 (10.40%) Java
3 19 (6.38%) PowerShell
4 14 (4.70%) C#
5 13 (4.36%) PHP
6 11 (3.69%) VBA
7 10 (3.36%) JavaScript
7 10 (3.36%) T-SQL
7 10 (3.36%) VB
8 5 (1.68%) C
8 5 (1.68%) Shell Script
9 4 (1.34%) Delphi
9 4 (1.34%) Pascal
9 4 (1.34%) PL/SQL
10 3 (1.01%) FoxPro (VFP)
10 3 (1.01%) VB.NET
10 3 (1.01%) VB6
11 2 (0.67%) Perl
11 2 (0.67%) Python
12 1 (0.34%) VC++
Qualifications
1 44 (14.77%) Degree
2 35 (11.74%) Security Cleared
3 24 (8.05%) SC Cleared
4 13 (4.36%) Microsoft Certification
5 11 (3.69%) CCNA
5 11 (3.69%) Cisco Certification
6 10 (3.36%) VMware Certified Professional (VCP)
7 9 (3.02%) MCP
7 9 (3.02%) MCSA
8 7 (2.35%) DV Cleared
9 5 (1.68%) ITIL Certification
9 5 (1.68%) MCSE
10 3 (1.01%) A+ Certification
10 3 (1.01%) ISTQB
10 3 (1.01%) ISTQB Foundation Certification
10 3 (1.01%) MCITP
10 3 (1.01%) Network+ Certification
11 2 (0.67%) MCTS
11 2 (0.67%) Security+ Certification
11 2 (0.67%) Siebel Certification
Quality Assurance & Compliance
1 39 (13.09%) SLA
2 4 (1.34%) QA
3 3 (1.01%) ISO 9001
4 2 (0.67%) ISO/IEC 27001
System Software
1 90 (30.20%) Active Directory
2 27 (9.06%) VMware Infrastructure
3 8 (2.68%) XenApp
4 6 (2.01%) vSphere
5 5 (1.68%) Hyper-V
5 5 (1.68%) XenDesktop
6 3 (1.01%) Terminal Server
6 3 (1.01%) Terminal Services
6 3 (1.01%) Virtual Desktop
7 2 (0.67%) Virtual Servers
7 2 (0.67%) VMware ESX
8 1 (0.34%) Microsoft App-V
8 1 (0.34%) Microsoft Virtual Server
8 1 (0.34%) Virtual Machines
8 1 (0.34%) XenServer
Systems Management
1 9 (3.02%) SCCM
2 6 (2.01%) Norton AntiVirus
3 5 (1.68%) Backup Exec
4 4 (1.34%) Nagios
4 4 (1.34%) NetBackup
5 3 (1.01%) Tivoli
6 2 (0.67%) Microsoft Intune
6 2 (0.67%) SCOM
6 2 (0.67%) Tivoli Storage Manager
6 2 (0.67%) WhatsUp Gold
6 2 (0.67%) WSUS
6 2 (0.67%) Zenoss
7 1 (0.34%) DameWare
7 1 (0.34%) Kibana
7 1 (0.34%) ThinApp
7 1 (0.34%) ZABBIX
Vendors
1 102 (34.23%) Microsoft
2 54 (18.12%) VMware
3 33 (11.07%) Oracle
4 20 (6.71%) Remedy
5 19 (6.38%) Citrix
6 17 (5.70%) IBM
7 15 (5.03%) SAP
8 14 (4.70%) Cisco
9 11 (3.69%) WatchGuard
10 10 (3.36%) Bloomberg
10 10 (3.36%) Reuters
11 8 (2.68%) FrontRange
11 8 (2.68%) iManage
11 8 (2.68%) Salesforce.com
11 8 (2.68%) Symantec
12 6 (2.01%) CA
12 6 (2.01%) HP
12 6 (2.01%) Red Hat
12 6 (2.01%) Sybase
13 5 (1.68%) Apple
Devon
Redrock Consulting Ltd
Salary: £20000 - £23000 per annum
Posted: 17 hours ago
Bristol, Avon
Ashdown IT
Salary: £25000 - £30000 per annum + car + benefits
Posted: 15 hours ago
Bristol, Avon
Haybrook IT Resourcing Ltd
Salary: Up to £35,000 per annum + benefits + career progression
Posted: 10 hours ago
Bristol, Avon
Haybrook IT Resourcing Ltd
Salary: Up to £40,000 per annum + benefits + progression
Posted: 10 hours ago
Exeter, Devon
Redrock Consulting Ltd
Salary: £20000.00 - £30000.00 per annum
Posted: 2 days ago
Bath
Mint
Salary: £20000 - £27000 per annum + excellent benefits
Posted: Yesterday
Wiltshire
Redrock Consulting Ltd
Salary: £24000 - £240000 per annum
Posted: 2 days ago
South West
Redrock Consulting Ltd
Salary: £18000 - £24000 per annum + benefits and shift allowance
Posted: Yesterday
Bath, Avon
Harvey Nash plc
Salary: £20000 - £25000 per annum + Fantastic Pension + Training
Posted: Yesterday
Swindon, Wiltshire
ReThink Recruitment
Salary: £45000.00 - £52000.00 per annum + Benefits
Posted: 16 hours ago
Wiltshire
Coburg Banks IT
Salary: £18000 - £22000 per annum + Benefits
Posted: 5 days ago
Bristol, Avon
Redrock Consulting Ltd
Salary: £35000 - £50000 per annum + Excellent Benefits
Posted: 2 days ago
Bath, Avon
Optima Connections
Salary: From £20,000 to £25,000 per annum + Benefits
Posted: 2 days ago
Bath, Avon
Harvey Nash plc
Salary: £22000 - £27000 per annum + Fantastic Benefits Package
Posted: 5 days ago
Easy commute from Swindon, Newbury, Oxon
Questor Resourcing
Salary: To £25k + bonus + benefits
Posted: 16 days ago
Bristol
CPS Group Limited
Salary: £20000 - £35000 per annum + pension, bonus,
Posted: 14 days ago
Gloucester, Gloucestershire
Big Red Recruitment
Salary: £16000 - £20000 per annum + Holiday, pension, training
Posted: 6 days ago
Bath
Michael Page Technology
Salary: £25000 - £30000 per annum
Posted: 12 days ago
Bristol, Avon
Sanderson
Salary: £26000 - £28000 per annum
Posted: 22 days ago
West Berkshire: Easy commute from Swindon,...
Questor Resourcing
Salary: £20 - 25k + good benefits
Posted: 16 days ago
Bristol
Computer Futures
Salary: £35000 - £40000 per annum + competitive
Posted: 23 days ago
Bournemouth
JP Morgan
Posted: 20 days ago
Bristol, Avon
Computershare Investor Services
Salary: From £40,000 to £50,000 per annum + Progression Opportunities
Posted: 26 days ago