The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
Support Analyst
Rank 90 92 79
Rank change year-on-year
+2 -13
Permanent jobs requiring a Support Analyst 174 164 166
As % of all permanent IT jobs located in the South West 3.00% 2.80% 3.14%
As % of the Job Titles category 3.13% 2.93% 3.25%
Number of salaries quoted 137 153 145
Average salary £28,500 £25,000 £28,500
Average salary % change year-on-year
+14.00% -12.28%
90% offered a salary of more than £19,975 £20,575 £19,500
10% offered a salary of more than £40,000 £39,700 £42,100
UK excluding London average salary £27,000 £27,500 £27,500
% change year-on-year
-1.81% -
Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South West
Permanent IT job ads with a match in the
Job Titles category
5557 5598 5102
As % of all permanent IT jobs located in the South West 95.81% 95.43% 96.56%
Number of salaries quoted 4651 4691 4493
Average salary £37,500 £37,500 £35,579
Average salary % change year-on-year
- +5.40%
90% offered a salary of more than £23,500 £23,500 £24,000
10% offered a salary of more than £55,000 £50,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Support Analyst
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the South West region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in the South West

Support Analyst
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the South West region.

Support Analyst Salary Trend in the South West

Support Analyst
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing Support Analyst across the South West region over the 3 months to 22 May 2015.

Support Analyst Salary Histogram in the South West

Support Analyst
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the South West region over the 3 months to 22 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bristol +12 53 £26,750 -6.14% 11
Wiltshire +18 44 £35,000 +44.32% 5
Somerset +13 33 £24,750 -5.71% 7
Gloucestershire -21 23 £30,000 +29.03% 6
Devon -11 11 £33,000 +43.79% 2
Dorset -4 7 £19,750 -47.33% 4
Cornwall -12 3 £22,000 +4.76%
Support Analyst
England

Support Analyst
Top 30 Related IT Skills in the South West

For the 6 months to 22 May 2015, IT jobs across the South West region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 168 (46.41%) Windows
2 117 (32.32%) SQL
3 106 (29.28%) Microsoft
4 89 (24.59%) Active Directory
4 89 (24.59%) MS Office
5 86 (23.76%) SQL Server
6 81 (22.38%) MS Excel
7 65 (17.96%) ITIL
8 62 (17.13%) VMware
9 52 (14.36%) Oracle
10 44 (12.15%) .NET
11 41 (11.33%) UNIX
11 41 (11.33%) Finance
11 41 (11.33%) Windows 7
12 39 (10.77%) Analytical Skills
13 37 (10.22%) Citrix
14 35 (9.67%) IIS
15 34 (9.39%) MS Exchange
16 30 (8.29%) Java
16 30 (8.29%) TCP/IP
17 29 (8.01%) Microsoft Certification
17 29 (8.01%) ERP
17 29 (8.01%) Windows Server 2008
17 29 (8.01%) Degree
17 29 (8.01%) SCCM
18 26 (7.18%) C#
18 26 (7.18%) Incident Management
19 25 (6.91%) vSphere
20 24 (6.63%) MCSA
20 24 (6.63%) SLA

Support Analyst
Top Related IT Skills in the South West by Category

For the 6 months to 22 May 2015, IT jobs across the South West region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 35 (9.67%) IIS
2 34 (9.39%) MS Exchange
3 15 (4.14%) Oracle SOA Suite
4 14 (3.87%) SharePoint
4 14 (3.87%) WorkSite
5 10 (2.76%) Tomcat
6 6 (1.66%) Exchange Server 2010
6 6 (1.66%) Exchange Server 2003
7 5 (1.38%) Joomla!
7 5 (1.38%) WebSphere
7 5 (1.38%) JBoss
7 5 (1.38%) WebLogic
8 3 (0.83%) Lync
8 3 (0.83%) SharePoint 2010
9 2 (0.55%) SharePoint 2013
10 1 (0.28%) Exchange Server 2000
10 1 (0.28%) Exchange Server 2007
10 1 (0.28%) Exchange Server 2013
10 1 (0.28%) IBM Notes
Applications
1 89 (24.59%) MS Office
2 81 (22.38%) MS Excel
3 2 (0.55%) MS Project
Business Applications
1 14 (3.87%) Oracle EBS
2 5 (1.38%) Dynamics CRM
2 5 (1.38%) Dynamics AX
3 2 (0.55%) SAP CRM
3 2 (0.55%) SAP SM
3 2 (0.55%) Aareon QL
3 2 (0.55%) Oracle Payables
3 2 (0.55%) Oracle Receivables
3 2 (0.55%) Oracle Cash Management
3 2 (0.55%) Oracle General Ledger
3 2 (0.55%) Oracle EBS R12
3 2 (0.55%) SAP ERP
3 2 (0.55%) SAP SRM
4 1 (0.28%) ResourceLink
4 1 (0.28%) Sage 1000
4 1 (0.28%) Oracle iProcurement
4 1 (0.28%) Oracle Assets
4 1 (0.28%) Oracle Internet Expenses
4 1 (0.28%) Oracle Financials
4 1 (0.28%) PeopleSoft HRMS
Cloud Services
1 12 (3.31%) SaaS
2 5 (1.38%) Office 365
3 3 (0.83%) Amazon AWS
4 2 (0.55%) IaaS
5 1 (0.28%) Microsoft Azure
Communications & Networking
1 30 (8.29%) TCP/IP
2 23 (6.35%) DNS
3 21 (5.80%) LAN
4 19 (5.25%) VPN
4 19 (5.25%) DHCP
5 17 (4.70%) Firewall
5 17 (4.70%) Internet
6 13 (3.59%) Wireless
6 13 (3.59%) WAN
6 13 (3.59%) SAN
7 5 (1.38%) Wireshark
7 5 (1.38%) Ethernet
7 5 (1.38%) HTTP
7 5 (1.38%) LDAP
7 5 (1.38%) WLAN
8 4 (1.10%) VoIP
8 4 (1.10%) iSCSI
9 3 (0.83%) Intranet
10 2 (0.55%) SMTP
10 2 (0.55%) MPLS
Database & Business Intelligence
1 86 (23.76%) SQL Server
2 16 (4.42%) Oracle Database
3 15 (4.14%) Oracle Database 11g
4 13 (3.59%) SQL Server Reporting Services
5 9 (2.49%) Relational Database
6 8 (2.21%) Oracle Database 10g
7 7 (1.93%) Oracle Database 12c
8 6 (1.66%) Data Mining
8 6 (1.66%) MS Access
9 5 (1.38%) SQL Server 2008
10 3 (0.83%) SQL Server Integration Services
10 3 (0.83%) Oracle BI EE
10 3 (0.83%) Data Warehouse
10 3 (0.83%) BusinessObjects
11 2 (0.55%) Oracle Discoverer
11 2 (0.55%) SAP BI
11 2 (0.55%) SAP Data Services
11 2 (0.55%) QlikView
12 1 (0.28%) SQL Server Analysis Services
12 1 (0.28%) Xcelsius
Development Applications
1 5 (1.38%) Jenkins
1 5 (1.38%) Oracle Forms
1 5 (1.38%) Subversion
1 5 (1.38%) Maven
2 1 (0.28%) MorphX
2 1 (0.28%) Visual Studio
General
1 41 (11.33%) Finance
2 20 (5.52%) Law
3 11 (3.04%) Advertising
4 8 (2.21%) Legal
5 7 (1.93%) Banking
6 6 (1.66%) Automotive
6 6 (1.66%) Back Office
7 5 (1.38%) German Language
7 5 (1.38%) Games
7 5 (1.38%) Manufacturing
8 3 (0.83%) Telecoms
8 3 (0.83%) Front Office
9 2 (0.55%) Marketing
10 1 (0.28%) Corporate Banking
10 1 (0.28%) Private Banking
10 1 (0.28%) French Language
10 1 (0.28%) General Ledger
10 1 (0.28%) Retail
10 1 (0.28%) Financial Institution
Libraries, Frameworks & Software Standards
1 44 (12.15%) .NET
2 20 (5.52%) ASP.NET
3 19 (5.25%) XML
4 15 (4.14%) Oracle Fusion
4 15 (4.14%) Middleware
5 13 (3.59%) WSDL
5 13 (3.59%) XSLT
6 12 (3.31%) XSD
7 6 (1.66%) HTML
8 5 (1.38%) Ajax
8 5 (1.38%) J2EE
8 5 (1.38%) JSP
9 4 (1.10%) Web Services
10 3 (0.83%) Struts
10 3 (0.83%) Spring
10 3 (0.83%) WinForms
11 2 (0.55%) X-Windows
11 2 (0.55%) Application Packaging
12 1 (0.28%) COM
12 1 (0.28%) CSS
Miscellaneous
1 39 (10.77%) Analytical Skills
2 22 (6.08%) Enterprise Software
3 21 (5.80%) Xbox
4 9 (2.49%) Client/Server
5 8 (2.21%) Computer Science
5 8 (2.21%) iPhone
5 8 (2.21%) iPad
6 7 (1.93%) Handset
6 7 (1.93%) Replication
6 7 (1.93%) Clustering
7 6 (1.66%) Management Information System
7 6 (1.66%) PMI
7 6 (1.66%) Video Conferencing
8 5 (1.38%) Fat Client
8 5 (1.38%) BYOD
8 5 (1.38%) Thin Client
9 4 (1.10%) Mathematics
10 3 (0.83%) Physics
10 3 (0.83%) Data Structures
11 2 (0.55%) Blackberry
Operating Systems
1 168 (46.41%) Windows
2 41 (11.33%) UNIX
2 41 (11.33%) Windows 7
3 29 (8.01%) Windows Server 2008
4 22 (6.08%) Linux
5 21 (5.80%) Windows 8
6 20 (5.52%) Windows XP
7 16 (4.42%) Windows Server 2012
8 14 (3.87%) Windows Server 2003
9 6 (1.66%) Android
9 6 (1.66%) Windows Vista
10 3 (0.83%) Windows 2000 Server
10 3 (0.83%) Windows 2000
11 2 (0.55%) Windows Phone
11 2 (0.55%) Apple iOS
12 1 (0.28%) CentOS
Processes & Methodologies
1 65 (17.96%) ITIL
2 29 (8.01%) ERP
3 26 (7.18%) Incident Management
4 21 (5.80%) CRM
5 19 (5.25%) Service Management
6 15 (4.14%) BPEL
6 15 (4.14%) Service Delivery
6 15 (4.14%) SOA
7 14 (3.87%) Document Management
8 10 (2.76%) Business Intelligence
8 10 (2.76%) Project Management
8 10 (2.76%) Time Management
9 8 (2.21%) ITSM
9 8 (2.21%) Migration
10 7 (1.93%) Change Control
10 7 (1.93%) Workflow
11 6 (1.66%) Root Cause Analysis
11 6 (1.66%) Technical Analysis
11 6 (1.66%) Continuous Improvement
11 6 (1.66%) Release Management
Programming Languages
1 117 (32.32%) SQL
2 30 (8.29%) Java
3 26 (7.18%) C#
4 13 (3.59%) XPath
5 9 (2.49%) VBA
6 8 (2.21%) JavaScript
6 8 (2.21%) PHP
7 7 (1.93%) VB.NET
8 6 (1.66%) PowerShell
9 5 (1.38%) Pascal
9 5 (1.38%) Delphi
9 5 (1.38%) VB
10 4 (1.10%) T-SQL
11 3 (0.83%) PL/SQL
12 2 (0.55%) C++
13 1 (0.28%) X++
13 1 (0.28%) Bash Shell
13 1 (0.28%) COBOL
13 1 (0.28%) VBScript
Qualifications
1 29 (8.01%) Microsoft Certification
1 29 (8.01%) Degree
2 24 (6.63%) MCSA
3 23 (6.35%) MCSE
4 9 (2.49%) ITIL Certification
5 6 (1.66%) VMware Certified Professional (VCP)
5 6 (1.66%) PMI Certification
6 5 (1.38%) MCITP
6 5 (1.38%) SC Cleared
6 5 (1.38%) Security Cleared
7 3 (0.83%) PhD
7 3 (0.83%) Citrix Certification
8 2 (0.55%) Cisco Certification
8 2 (0.55%) CCNA
8 2 (0.55%) MCP
8 2 (0.55%) AAT
8 2 (0.55%) MCTS
9 1 (0.28%) MCDST
Quality Assurance & Compliance
1 24 (6.63%) SLA
2 6 (1.66%) ISO 9001
3 2 (0.55%) ISO/IEC 27001
4 1 (0.28%) QA
System Software
1 89 (24.59%) Active Directory
2 25 (6.91%) vSphere
3 24 (6.63%) VMware Infrastructure
4 20 (5.52%) XenApp
5 6 (1.66%) XenDesktop
6 5 (1.38%) Hyper-V
7 4 (1.10%) VMware ESX
8 3 (0.83%) Citrix Presentation Server
9 2 (0.55%) VMware Workstation
10 1 (0.28%) Postfix
10 1 (0.28%) iptables
10 1 (0.28%) BitLocker
10 1 (0.28%) ISA Server
10 1 (0.28%) Microsoft App-V
Systems Management
1 29 (8.01%) SCCM
2 10 (2.76%) WSUS
3 8 (2.21%) SCOM
4 7 (1.93%) McAfee ePO
5 6 (1.66%) NetBackup
6 5 (1.38%) MOM
6 5 (1.38%) Systems Management Server (SMS)
7 3 (0.83%) Norton AntiVirus
7 3 (0.83%) Backup Exec
8 1 (0.28%) WhatsUp Gold
8 1 (0.28%) Zenoss
8 1 (0.28%) SCSM
8 1 (0.28%) Windows Intune
8 1 (0.28%) Nagios
Vendors
1 106 (29.28%) Microsoft
2 62 (17.13%) VMware
3 52 (14.36%) Oracle
4 37 (10.22%) Citrix
5 21 (5.80%) Facebook
5 21 (5.80%) Google
6 19 (5.25%) Sage
7 15 (4.14%) Business Objects
8 13 (3.59%) Apple
8 13 (3.59%) HP
9 12 (3.31%) Siebel
10 11 (3.04%) SAP
11 10 (2.76%) Remedy
12 9 (2.49%) McAfee
12 9 (2.49%) Avaya
13 8 (2.21%) Hummingbird
13 8 (2.21%) OpenText
13 8 (2.21%) Meridio
13 8 (2.21%) Cisco
14 7 (1.93%) IBM
Chard, Somerset
XIST4 IT Recruitment Ltd
Salary: Bens
Posted: Yesterday
Poole, Dorset
Stafford-Sharp Associates
Salary: From £16,000 to £22,000 per annum
Posted: Yesterday
Wellington, Somerset
Searchability
Salary: £18900 - £20000 per annum + Benefits
Posted: 2 days ago
Honiton, Devon
Ashdown IT
Salary: £18000 - £20000 per annum
Posted: 2 days ago
Wiltshire
HAYS INFORMATION TECHNOLOGY
Salary: £40000.00 - £45000.00 per annum + benefits
Posted: 2 days ago
Salisbury, Wiltshire
HAYS INFORMATION TECHNOLOGY
Salary: £34000.00 - £42000.00 per annum + benefits
Posted: 2 days ago
Somerset
Logic Engagements Ltd
Salary: £35000 - £45000 per annum + Benefits
Posted: 2 days ago
Bristol, Avon
Redrock Consulting Ltd
Salary: £22000 - £25000 per annum + Good Package
Posted: 2 days ago
Bristol, Avon
Sanderson
Salary: £23000.00 - £28000.00 per annum
Posted: 2 days ago
Bristol, Avon
Redrock Consulting Ltd
Salary: £20000 - £25000 per annum + Excellent Benefits
Posted: 4 days ago
Bristol, Avon
Redrock Consulting Ltd
Salary: £20000 - £25000 per annum + Flexible benefits/Pension scheme/Training
Posted: 4 days ago
Swindon, Wiltshire
Redrock Consulting Ltd
Salary: £18000 - £25000 per annum + + Bonus + Shift Allowance
Posted: 4 days ago
Bristol, Avon
Redrock Consulting Ltd
Salary: £18000 - £25000 per annum + Good Package
Posted: 4 days ago
Bristol, Avon
Redrock Consulting Ltd
Salary: £22000 - £25000 per annum + Excellent Benefits
Posted: 4 days ago
Bristol, Avon
Harvey Nash plc
Salary: £22000 - £27000 per annum + Benefits
Posted: 5 days ago
Gloucestershire
Information Technology Services
Salary: £30k - 35k per year
Posted: 5 days ago
Fairford, Gloucestershire
Randstad Technologies
Salary: £30000.00 - £35000.00 per annum + Pension, Bonus etc
Posted: 5 days ago
Bristol, Avon
Robert Half
Salary: £18000 - £23500 per annum
Posted: 5 days ago
Bristol, Avon
Bluetownonline
Salary: £27000 per annum
Posted: 6 days ago
Chard, Somerset
Xist4 IT Recruitment
Salary: £40-45,000 + Bens
Posted: 6 days ago