The first table below looks at the demand for the Support Analyst role in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the South West region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Support Analyst
Rank 82 77 120
Rank change year-on-year
-5 +43
Permanent jobs requiring a Support Analyst 167 171 107
As % of all permanent IT jobs located in the South West 2.88% 3.18% 1.89%
As % of the Job Titles category 3.02% 3.29% 1.99%
Number of salaries quoted 150 148 100
Average salary £26,000 £28,500 £25,000
Average salary % change year-on-year
-8.77% +14.00%
90% offered a salary of more than £19,500 £19,500 £19,900
10% offered a salary of more than £42,500 £41,800 £36,600
UK excluding London average salary £27,500 £27,500 £28,000
% change year-on-year
- -1.78%
Job Titles Category
South West
Permanent IT job ads with a match in the
Job Titles category
5532 5200 5378
As % of all permanent IT jobs located in the South West 95.36% 96.64% 95.02%
Number of salaries quoted 4661 4586 4654
Average salary £37,500 £35,000 £36,000
Average salary % change year-on-year
+7.14% -2.77%
90% offered a salary of more than £23,000 £23,500 £24,000
10% offered a salary of more than £54,000 £50,000 £50,000
UK excluding London average salary £40,000 £38,325 £38,000
% change year-on-year
+4.37% +0.85%
Support Analyst
England

Support Analyst
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the South West region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in the South West

Support Analyst
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the South West region.

Support Analyst Salary Trend in the South West

Support Analyst
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing Support Analyst across the South West region over the 3 months to 18 April 2014.

Support Analyst Salary Histogram in the South West

Support Analyst
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the South West region over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Bristol +7 42 £29,500 +25.53% 4
Somerset -1 31 £28,750 +26.37% 1
Gloucestershire +8 26 £22,000 -33.33% 3
Dorset +2 20 £37,500 +36.36% 1
Wiltshire -31 20 £25,500 -20.93% 3
Devon +6 19 £20,000 +2.56%
Cornwall +8 4 £21,750 -
Support Analyst
England

Support Analyst
Top 30 Related IT Skills in the South West

For the 6 months to 18 April 2014, IT jobs across the South West region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 145 (42.65%) SQL
2 120 (35.29%) Windows
3 119 (35.00%) Oracle
4 118 (34.71%) Finance
5 84 (24.71%) SQL Server
5 84 (24.71%) ITIL
6 79 (23.24%) Microsoft
7 74 (21.76%) SLA
8 73 (21.47%) MS Office
9 67 (19.71%) MS Excel
10 60 (17.65%) Root Cause Analysis
11 59 (17.35%) UNIX
12 52 (15.29%) Active Directory
13 47 (13.82%) PL/SQL
14 42 (12.35%) Oracle Database
15 41 (12.06%) ITIL Certification
16 37 (10.88%) Service Delivery
17 36 (10.59%) VB
18 34 (10.00%) MS Exchange
18 34 (10.00%) SQL Server Reporting Services
18 34 (10.00%) Windows 7
19 33 (9.71%) Windows Server 2008
19 33 (9.71%) VB6
19 33 (9.71%) SQL Server Integration Services
20 32 (9.41%) Relational Database
21 31 (9.12%) Service Management
22 30 (8.82%) ITSM
23 28 (8.24%) Windows XP
23 28 (8.24%) Oracle Reports
24 26 (7.65%) Incident Management

Support Analyst
Top Related IT Skills in the South West by Category

For the 6 months to 18 April 2014, IT jobs across the South West region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 34 (10.00%) MS Exchange
2 11 (3.24%) Exchange Server 2007
2 11 (3.24%) Exchange Server 2010
3 9 (2.65%) WebLogic
4 8 (2.35%) SharePoint
4 8 (2.35%) WebSphere
5 6 (1.76%) Blackberry Enterprise Server
5 6 (1.76%) WorkSite
6 5 (1.47%) Lync
6 5 (1.47%) Apache
7 4 (1.18%) IIS
8 3 (0.88%) SharePoint 2013
8 3 (0.88%) Exchange Server 2003
9 2 (0.59%) CMS
9 2 (0.59%) Tomcat
10 1 (0.29%) Zimbra
10 1 (0.29%) Joomla!
10 1 (0.29%) WordPress
10 1 (0.29%) IBM Notes
10 1 (0.29%) Lotus Domino
Applications
1 73 (21.47%) MS Office
2 67 (19.71%) MS Excel
3 4 (1.18%) FastStats
4 3 (0.88%) MS Project
4 3 (0.88%) AutoCAD
5 2 (0.59%) MS PowerPoint
6 1 (0.29%) MS Visio
Business Applications
1 12 (3.53%) Oracle EBS
1 12 (3.53%) Oracle EBS R12
2 11 (3.24%) Oracle ERP
3 8 (2.35%) Oracle Payables
3 8 (2.35%) Oracle Receivables
3 8 (2.35%) Oracle General Ledger
4 7 (2.06%) Oracle iProcurement
4 7 (2.06%) Oracle Cash Management
4 7 (2.06%) Oracle Assets
4 7 (2.06%) Oracle Internet Expenses
4 7 (2.06%) Oracle Applications
5 3 (0.88%) SAP LE
5 3 (0.88%) SAP IS-U
5 3 (0.88%) SAP MM
5 3 (0.88%) SAP WM
5 3 (0.88%) SAP SD
5 3 (0.88%) Teamcenter
6 2 (0.59%) Oracle Financials
6 2 (0.59%) Remedy ITSM
7 1 (0.29%) TRIRIGA
Cloud Services
1 2 (0.59%) Office 365
2 1 (0.29%) Google Apps
2 1 (0.29%) Amazon EC2
Communications & Networking
1 18 (5.29%) LAN
2 14 (4.12%) TCP/IP
3 13 (3.82%) Firewall
4 11 (3.24%) WAN
5 9 (2.65%) VPN
6 7 (2.06%) Internet
7 6 (1.76%) DHCP
7 6 (1.76%) Ethernet
8 5 (1.47%) DNS
8 5 (1.47%) Wireless
9 4 (1.18%) VoIP
10 3 (0.88%) LDAP
11 2 (0.59%) IP Telephony
11 2 (0.59%) SAN
11 2 (0.59%) SNMP
11 2 (0.59%) ADSL
12 1 (0.29%) Fibre Channel
12 1 (0.29%) iSCSI
12 1 (0.29%) Network Security
12 1 (0.29%) HTTP
Database & Business Intelligence
1 84 (24.71%) SQL Server
2 42 (12.35%) Oracle Database
3 34 (10.00%) SQL Server Reporting Services
4 33 (9.71%) SQL Server Integration Services
5 32 (9.41%) Relational Database
6 28 (8.24%) Oracle Reports
7 22 (6.47%) Oracle Database 11g
8 15 (4.41%) Crystal Reports
9 9 (2.65%) SQL Server 2008
9 9 (2.65%) Oracle Discoverer
10 8 (2.35%) SQL Server 2005
11 6 (1.76%) Oracle Database 10g
11 6 (1.76%) Oracle9i Database
12 5 (1.47%) Data Warehouse
12 5 (1.47%) Oracle OWB
13 4 (1.18%) QlikView
14 3 (0.88%) MySQL
14 3 (0.88%) Ingres
14 3 (0.88%) SQLPlus
15 2 (0.59%) SAP BW
Development Applications
1 14 (4.12%) Oracle Forms
2 13 (3.82%) Toad
3 11 (3.24%) MSI
4 8 (2.35%) LSMW
5 1 (0.29%) Maven
General
1 118 (34.71%) Finance
2 18 (5.29%) Law
3 15 (4.41%) Telecoms
4 14 (4.12%) Legal
5 9 (2.65%) Advertising
5 9 (2.65%) Billing
6 8 (2.35%) Marketing
7 7 (2.06%) Retail
8 6 (1.76%) Manufacturing
9 5 (1.47%) Automotive
10 3 (0.88%) Local Government
11 2 (0.59%) Banking
12 1 (0.29%) French Language
12 1 (0.29%) German Language
12 1 (0.29%) Italian Language
12 1 (0.29%) Spanish Language
12 1 (0.29%) Electronics
12 1 (0.29%) Aerospace
12 1 (0.29%) Financial Institution
12 1 (0.29%) Military
Libraries, Frameworks & Software Standards
1 24 (7.06%) XML
2 15 (4.41%) .NET
3 10 (2.94%) ASP.NET
4 8 (2.35%) SAP Smart Forms
5 6 (1.76%) Middleware
5 6 (1.76%) CSS
6 4 (1.18%) EDI
6 4 (1.18%) HTML
6 4 (1.18%) FreeMarker
7 3 (0.88%) .NET Framework
Miscellaneous
1 12 (3.53%) Blackberry
2 11 (3.24%) Digital Media
3 10 (2.94%) Computer Science
4 9 (2.65%) Management Information System
5 6 (1.76%) Mathematics
6 5 (1.47%) Data Extraction
6 5 (1.47%) GIS
7 4 (1.18%) Client/Server
7 4 (1.18%) PKI
8 2 (0.59%) Video Conferencing
8 2 (0.59%) Open Source
9 1 (0.29%) Xbox
9 1 (0.29%) Hedge funds
9 1 (0.29%) Telematics
9 1 (0.29%) CMDB
9 1 (0.29%) Fat Client
9 1 (0.29%) Thin Client
9 1 (0.29%) AS400
9 1 (0.29%) Handset
9 1 (0.29%) PDA
Operating Systems
1 120 (35.29%) Windows
2 59 (17.35%) UNIX
3 34 (10.00%) Windows 7
4 33 (9.71%) Windows Server 2008
5 28 (8.24%) Windows XP
6 23 (6.76%) Windows Server 2003
7 20 (5.88%) Linux
8 9 (2.65%) Mac OS X
9 8 (2.35%) Windows 8
10 7 (2.06%) Windows Server 2012
11 4 (1.18%) Windows 2000
11 4 (1.18%) Red Hat Enterprise Linux
12 3 (0.88%) Apple iOS
12 3 (0.88%) Windows Vista
13 2 (0.59%) Android
14 1 (0.29%) Mac OS
14 1 (0.29%) Windows 2000 Server
14 1 (0.29%) Mac OS X Server
14 1 (0.29%) Solaris
14 1 (0.29%) Debian
Processes & Methodologies
1 84 (24.71%) ITIL
2 60 (17.65%) Root Cause Analysis
3 37 (10.88%) Service Delivery
4 31 (9.12%) Service Management
5 30 (8.82%) ITSM
6 26 (7.65%) Incident Management
6 26 (7.65%) Problem Management
7 22 (6.47%) Workflow
8 18 (5.29%) CRM
8 18 (5.29%) ERP
9 14 (4.12%) ITIL V3
10 13 (3.82%) Market Research
11 10 (2.94%) User Acceptance Testing
12 9 (2.65%) Time Management
13 8 (2.35%) Data Modelling
14 7 (2.06%) Cash Management
15 6 (1.76%) Data Analysis
15 6 (1.76%) Disaster Recovery
15 6 (1.76%) Business Intelligence
15 6 (1.76%) Change Control
Programming Languages
1 145 (42.65%) SQL
2 47 (13.82%) PL/SQL
3 36 (10.59%) VB
4 33 (9.71%) VB6
5 14 (4.12%) Java
6 13 (3.82%) C#
7 10 (2.94%) JavaScript
7 10 (2.94%) VB.NET
8 7 (2.06%) PowerShell
9 4 (1.18%) T-SQL
10 3 (0.88%) Python
11 2 (0.59%) Shell Script
11 2 (0.59%) PHP
11 2 (0.59%) Bash Shell
12 1 (0.29%) Perl
Qualifications
1 41 (12.06%) ITIL Certification
2 22 (6.47%) Degree
3 14 (4.12%) Security Cleared
4 11 (3.24%) Microsoft Certification
5 9 (2.65%) MCP
5 9 (2.65%) MCSE
6 5 (1.47%) SC Cleared
6 5 (1.47%) DV Cleared
7 2 (0.59%) Postgraduate
7 2 (0.59%) HND
8 1 (0.29%) BC Cleared
8 1 (0.29%) PRINCE2 Certification
8 1 (0.29%) Cisco Certification
Quality Assurance & Compliance
1 74 (21.76%) SLA
2 6 (1.76%) ISO 9001
3 3 (0.88%) QA
System Software
1 52 (15.29%) Active Directory
2 16 (4.71%) VMware Infrastructure
3 3 (0.88%) ISA Server
3 3 (0.88%) Terminal Server
4 2 (0.59%) Terminal Services
4 2 (0.59%) vSphere
5 1 (0.29%) XenApp
5 1 (0.29%) XenDesktop
5 1 (0.29%) Citrix Presentation Server
5 1 (0.29%) NFS
5 1 (0.29%) Samba
Systems Management
1 17 (5.00%) Systems Management Server (SMS)
2 4 (1.18%) SCCM
2 4 (1.18%) WSUS
2 4 (1.18%) Business Desktop Deployment
3 2 (0.59%) WMI
4 1 (0.29%) Symantec Enterprise Vault
4 1 (0.29%) SCOM
4 1 (0.29%) OpenView
4 1 (0.29%) OVSD
Vendors
1 119 (35.00%) Oracle
2 79 (23.24%) Microsoft
3 23 (6.76%) VMware
4 20 (5.88%) Citrix
5 18 (5.29%) SAP
6 12 (3.53%) LANDesk
7 11 (3.24%) Altiris
8 7 (2.06%) Cisco
8 7 (2.06%) HP
9 6 (1.76%) Red Hat
10 4 (1.18%) Saba
10 4 (1.18%) Unica
10 4 (1.18%) Neolane
11 3 (0.88%) Autodesk
11 3 (0.88%) Apple
11 3 (0.88%) Siemens
11 3 (0.88%) Hummingbird
11 3 (0.88%) Open Text
11 3 (0.88%) Meridio
12 2 (0.59%) Avaya
Wiltshire
Randstad Technologies
Salary: £25000.00 - £32000.00 per annum + benefits
Posted: 3 days ago
Cheltenham, Gloucestershire
Evolution Recruitment Solutions
Salary: 20,000 - 28,000
Posted: 3 days ago
Bristol, Avon
Citrus Global Ltd
Salary: From £35,000 to £52,500 per annum + 10% Bonus, Medical, Pension, Flexi
Posted: 4 days ago
Swindon, Wiltshire
Redrock Consulting Ltd
Salary: £18000 - £25000 per annum + benefits and shift allowance
Posted: 4 days ago
Bristol, Avon
Redrock Consulting Ltd
Salary: £25000 - £28000 per annum + Excellent Benefits
Posted: 5 days ago
Based in Malvern, Worcestershire (WR14) -...
Guru Careers
Salary: £25 - 30k DOE
Posted: 5 days ago
Swindon, Wiltshire
Redrock Consulting Ltd
Salary: £18000 - £22000 per annum + benefits
Posted: 5 days ago
Bournemouth, Dorset
Lawrence Harvey Enterprise
Salary: £35000.00 - £40000.00 per annum
Posted: 5 days ago
Bath, Avon
People Source Consulting
Salary: £25000 - £30000 per annum + bonus, pension, health care etc
Posted: 6 days ago
Bristol, Avon
Redrock Consulting Ltd
Salary: £20000 - £26000 per annum + Good Package
Posted: 6 days ago
Bristol
CPS Group
Salary: £25000 - £32000 per annum
Posted: 9 days ago
Cheltenham
Novate IT Ltd
Salary: £24000 - £26000 per annum + benefits
Posted: 9 days ago