The table below looks at the statistics for the 1st Line Support role in IT jobs advertised for the Guildford region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support in their job title over the 3 months to 22 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Sep 2014
Same period 2013 Same period 2012
First Line Support
Rank 68 75 75
Rank change year-on-year
+7 0
Permanent jobs requiring a 1st Line Support 6 5 10
As % of all permanent IT jobs located in Guildford 0.99% 0.65% 1.30%
As % of the Job Titles category 1.02% 0.68% 1.38%
Number of salaries quoted 6 3 8
Average salary £19,000 £18,489 £17,000
Average salary % change year-on-year
+2.76% +8.75%
90% offered a salary of more than £18,750 £17,298 £16,700
10% offered a salary of more than £21,200 £20,098 £18,000
UK excluding London average salary £20,000 £19,500 £19,500
% change year-on-year
+2.56% -
1st Line Support
Surrey

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Guildford region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Guildford
Permanent IT job ads with a match in the
Job Titles category
587 737 724
As % of all permanent IT jobs located in Guildford 96.55% 95.71% 94.39%
Number of salaries quoted 519 646 672
Average salary £42,500 £42,500 £37,500
Average salary % change year-on-year
- +13.33%
90% offered a salary of more than £26,000 £25,000 £25,000
10% offered a salary of more than £60,000 £55,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

1st Line Support
Jobs Demand Trend in Guildford

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support in the job title across the Guildford region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in Guildford

1st Line Support
Salary Trend in Guildford

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Guildford region.

1st Line Support Salary Trend in Guildford

1st Line Support
Top 30 Related IT Skills in Guildford

For the 6 months to 22 September 2014, IT jobs across the Guildford region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title.

1 10 (58.82%) Windows
2 9 (52.94%) Microsoft
2 9 (52.94%) Active Directory
3 6 (35.29%) MS Office
3 6 (35.29%) ITIL
3 6 (35.29%) Windows Server 2003
3 6 (35.29%) Windows Server 2008
4 5 (29.41%) Document Management
5 4 (23.53%) Windows 7
5 4 (23.53%) Windows Server 2012
6 3 (17.65%) Exchange Server 2013
6 3 (17.65%) Kalman Filter
6 3 (17.65%) Line Management
6 3 (17.65%) Analytical Skills
6 3 (17.65%) Exchange Server 2010
6 3 (17.65%) SQL Server
6 3 (17.65%) SCCM
6 3 (17.65%) Law
6 3 (17.65%) Exchange Server 2003
6 3 (17.65%) Service Delivery
6 3 (17.65%) Firewall
6 3 (17.65%) C
6 3 (17.65%) MS Excel
6 3 (17.65%) MS Exchange
6 3 (17.65%) LAN
6 3 (17.65%) WAN
6 3 (17.65%) VPN
6 3 (17.65%) SLA
7 2 (11.76%) IBM Notes
7 2 (11.76%) Interwoven

1st Line Support
Top Related IT Skills in Guildford by Category

For the 6 months to 22 September 2014, IT jobs across the Guildford region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (17.65%) Exchange Server 2013
1 3 (17.65%) Exchange Server 2010
1 3 (17.65%) Exchange Server 2003
1 3 (17.65%) MS Exchange
2 2 (11.76%) IBM Notes
Applications
1 6 (35.29%) MS Office
2 3 (17.65%) MS Excel
Communications & Networking
1 3 (17.65%) Firewall
1 3 (17.65%) LAN
1 3 (17.65%) WAN
1 3 (17.65%) VPN
2 2 (11.76%) TCP/IP
Database & Business Intelligence
1 3 (17.65%) SQL Server
General
1 3 (17.65%) Law
2 2 (11.76%) Legal
3 1 (5.88%) Marketing
Libraries, Frameworks & Software Standards
1 1 (5.88%) HTML
Miscellaneous
1 3 (17.65%) Analytical Skills
Operating Systems
1 10 (58.82%) Windows
2 6 (35.29%) Windows Server 2003
2 6 (35.29%) Windows Server 2008
3 4 (23.53%) Windows 7
3 4 (23.53%) Windows Server 2012
4 1 (5.88%) Windows Vista
Processes & Methodologies
1 6 (35.29%) ITIL
2 5 (29.41%) Document Management
3 3 (17.65%) Kalman Filter
3 3 (17.65%) Line Management
3 3 (17.65%) Service Delivery
4 2 (11.76%) Incident Management
5 1 (5.88%) Email Marketing
Programming Languages
1 3 (17.65%) C
2 1 (5.88%) SQL
Quality Assurance & Compliance
1 3 (17.65%) SLA
System Software
1 9 (52.94%) Active Directory
Systems Management
1 3 (17.65%) SCCM
2 2 (11.76%) DameWare
Vendors
1 9 (52.94%) Microsoft
2 2 (11.76%) Interwoven
2 2 (11.76%) Lotus