The table below looks at the statistics for the 1st Line Support role in IT jobs advertised for the Guildford region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support in their job title over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
First Line Support
Rank 67 71 83
Rank change year-on-year
+4 +12
Permanent jobs requiring a 1st Line Support 9 5 5
As % of all permanent IT jobs located in Guildford 1.39% 0.76% 0.57%
As % of the Job Titles category 1.41% 0.79% 0.59%
Number of salaries quoted 9 5 4
Average salary £23,500 £19,000 £17,745
Average salary % change year-on-year
+23.68% +7.07%
90% offered a salary of more than £18,000 £17,800 £17,000
10% offered a salary of more than £25,100 £19,000 £19,897
UK excluding London average salary £20,500 £20,000 £19,500
% change year-on-year
+2.50% +2.56%
1st Line Support
Surrey

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Guildford region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Guildford
Permanent IT job ads with a match in the
Job Titles category
638 634 841
As % of all permanent IT jobs located in Guildford 98.76% 96.65% 96.22%
Number of salaries quoted 572 554 691
Average salary £40,000 £43,000 £42,500
Average salary % change year-on-year
-6.97% +1.17%
90% offered a salary of more than £26,000 £26,000 £25,000
10% offered a salary of more than £57,500 £55,000 £58,000
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

1st Line Support
Jobs Demand Trend in Guildford

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support in the job title across the Guildford region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in Guildford

1st Line Support
Salary Trend in Guildford

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Guildford region.

1st Line Support Salary Trend in Guildford

1st Line Support
Top 30 Related IT Skills in Guildford

For the 6 months to 28 August 2015, IT jobs across the Guildford region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title.

1 16 (76.19%) Windows
2 11 (52.38%) Active Directory
3 9 (42.86%) Microsoft
4 8 (38.10%) Law
4 8 (38.10%) Windows XP
5 6 (28.57%) MS Excel
5 6 (28.57%) MS Office
6 5 (23.81%) Linux
7 4 (19.05%) Adobe
7 4 (19.05%) Tivoli
7 4 (19.05%) Tivoli Storage Manager
7 4 (19.05%) Citrix
7 4 (19.05%) SAN
7 4 (19.05%) Windows Server 2003
7 4 (19.05%) LAN
7 4 (19.05%) WAN
7 4 (19.05%) IBM
7 4 (19.05%) Windows Server 2008
7 4 (19.05%) Windows 7
7 4 (19.05%) VMware
7 4 (19.05%) Windows 8
7 4 (19.05%) Kalman Filter
7 4 (19.05%) Adobe Creative Suite
8 3 (14.29%) WorkSite
9 2 (9.52%) Internet
9 2 (9.52%) ITIL
10 1 (4.76%) UNIX
10 1 (4.76%) CRM
10 1 (4.76%) MS Exchange
10 1 (4.76%) WLAN

1st Line Support
Top Related IT Skills in Guildford by Category

For the 6 months to 28 August 2015, IT jobs across the Guildford region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (14.29%) WorkSite
2 1 (4.76%) Exchange Server 2010
2 1 (4.76%) Exchange Server 2013
2 1 (4.76%) MS Exchange
Applications
1 6 (28.57%) MS Office
1 6 (28.57%) MS Excel
2 4 (19.05%) Adobe Creative Suite
Business Applications
1 1 (4.76%) Dynamics CRM
Communications & Networking
1 4 (19.05%) LAN
1 4 (19.05%) WAN
1 4 (19.05%) SAN
2 2 (9.52%) Internet
3 1 (4.76%) WLAN
General
1 8 (38.10%) Law
2 1 (4.76%) Games
2 1 (4.76%) Finance
Miscellaneous
1 1 (4.76%) Management Information System
1 1 (4.76%) iPad
Operating Systems
1 16 (76.19%) Windows
2 8 (38.10%) Windows XP
3 5 (23.81%) Linux
4 4 (19.05%) Windows Server 2003
4 4 (19.05%) Windows Server 2008
4 4 (19.05%) Windows 7
4 4 (19.05%) Windows 8
5 1 (4.76%) UNIX
Processes & Methodologies
1 4 (19.05%) Kalman Filter
2 2 (9.52%) ITIL
3 1 (4.76%) CRM
3 1 (4.76%) Incident Management
3 1 (4.76%) User Acceptance Testing
3 1 (4.76%) Time Management
Qualifications
1 1 (4.76%) Degree
System Software
1 11 (52.38%) Active Directory
2 1 (4.76%) XenApp
Systems Management
1 4 (19.05%) Tivoli
1 4 (19.05%) Tivoli Storage Manager
2 1 (4.76%) Norton AntiVirus
2 1 (4.76%) Backup Exec
Vendors
1 9 (42.86%) Microsoft
2 4 (19.05%) Adobe
2 4 (19.05%) Citrix
2 4 (19.05%) IBM
2 4 (19.05%) VMware
3 1 (4.76%) Symantec
Guildford, Surrey
@ITS
Salary: From £18,000 to £20,000 per annum + Bens
Posted: 3 days ago