The first table below looks at the demand for the 1st Line Support role in IT jobs advertised for the Guildford region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support in their job title over the 3 months to 19 June 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Guildford region.

Location
3 months to
19 Jun 2013
Same period 2012 Same period 2011
First Line Support
Rank 79 71 55
Rank change year-on-year
-8 -16
Permanent jobs requiring a 1st Line Support 7 8 2
As % of all permanent IT jobs located in Guildford 0.790% 1.158% 0.391%
As % of the Job Titles category 0.806% 1.196% 0.403%
Number of salaries quoted 5 7 2
Average salary £17,000 £17,000 £19,750
Average salary % change year-on-year
- -13.92%
UK excluding London average salary £19,250 £19,000 £20,000
% change year-on-year
+1.31% -5.00%
All Job Titles
Guildford
Permanent IT job ads with a match in the
Job Titles category
869 669 496
As % of all permanent IT jobs located in Guildford 98.08% 96.82% 97.06%
Number of salaries quoted 742 635 472
Average salary £41,000 £40,000 £37,500
Average salary % change year-on-year
+2.50% +6.66%
90% offered a salary of more than £25,500 £27,500 £25,000
10% offered a salary of more than £60,000 £50,000 £55,000
UK excluding London average salary £38,000 £38,500 £37,500
% change year-on-year
-1.29% +2.66%
1st Line Support
Surrey

1st Line Support
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support across the Guildford region as a proportion of the total demand within the Job Titles category.

Guildford 1st Line Support Jobs Demand Trend

1st Line Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Guildford region.

Guildford 1st Line Support Salary Trend

1st Line Support
Top 25 Related IT Skills

For the 6 months to 19 June 2013, IT jobs across the Guildford region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title.

1 6 (42.86%) Windows
2 4 (28.57%) Microsoft
3 3 (21.43%) MS Excel
4 2 (14.29%) Windows XP
4 2 (14.29%) SQL Server
4 2 (14.29%) MS Office
4 2 (14.29%) ITIL
4 2 (14.29%) Active Directory
4 2 (14.29%) Microsoft Certification
4 2 (14.29%) EPoS
4 2 (14.29%) Internet
4 2 (14.29%) TCP/IP
4 2 (14.29%) ITSM
4 2 (14.29%) Management Information System
4 2 (14.29%) Device Driver
4 2 (14.29%) Retail
4 2 (14.29%) Incident Management
4 2 (14.29%) Degree
4 2 (14.29%) Windows Vista
4 2 (14.29%) Continuous Improvement
5 1 (7.143%) Exchange Server 2010
5 1 (7.143%) IBM
5 1 (7.143%) .NET
5 1 (7.143%) COM
5 1 (7.143%) MS Exchange

1st Line Support
Top Related IT Skills by Category

For the 6 months to 19 June 2013, IT jobs across the Guildford region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Development
1 1 (7.143%) .NET
1 1 (7.143%) COM
Application Platforms
1 1 (7.143%) Exchange Server 2010
1 1 (7.143%) MS Exchange
Applications
1 3 (21.43%) MS Excel
2 2 (14.29%) MS Office
Communications & Networking
1 2 (14.29%) Internet
1 2 (14.29%) TCP/IP
Database & Business Intelligence
1 2 (14.29%) SQL Server
General
1 2 (14.29%) Retail
Miscellaneous
1 2 (14.29%) EPoS
1 2 (14.29%) Management Information System
1 2 (14.29%) Device Driver
Operating Systems
1 6 (42.86%) Windows
2 2 (14.29%) Windows XP
2 2 (14.29%) Windows Vista
Processes & Methodologies
1 2 (14.29%) ITIL
1 2 (14.29%) ITSM
1 2 (14.29%) Incident Management
1 2 (14.29%) Continuous Improvement
Qualifications
1 2 (14.29%) Microsoft Certification
1 2 (14.29%) Degree
System Software
1 2 (14.29%) Active Directory
Vendors
1 4 (28.57%) Microsoft
2 1 (7.143%) IBM
Guildford, Surrey
configuring PCs, printers, - An intermediate level of ability in supporting Microsoft Office and Internet Explorer - i.e... Desirable skills: - Educated to degree or similar level qualification in an...
Atos
Posted: 27 May 2013