The first table below looks at the demand for the 1st Line Support role in IT jobs advertised for the Guildford region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support in their job title over the 3 months to 17 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Guildford region.

Location
3 months to
17 Apr 2014
Same period 2013 Same period 2012
First Line Support
Rank 81 80 74
Rank change year-on-year
-1 -6
Permanent jobs requiring a 1st Line Support 8 8 9
As % of all permanent IT jobs located in Guildford 0.88% 0.91% 1.12%
As % of the Job Titles category 0.92% 0.93% 1.17%
Number of salaries quoted 7 7 8
Average salary £18,000 £17,000 £20,000
Average salary % change year-on-year
+5.88% -15.00%
90% offered a salary of more than £17,500 £16,000 £16,700
10% offered a salary of more than £19,000 £20,600 £23,325
UK excluding London average salary £20,000 £19,750 £19,000
% change year-on-year
+1.26% +3.94%
Job Titles Category
Guildford
Permanent IT job ads with a match in the
Job Titles category
871 864 770
As % of all permanent IT jobs located in Guildford 95.82% 98.18% 96.13%
Number of salaries quoted 738 706 728
Average salary £45,000 £37,500 £40,000
Average salary % change year-on-year
+20.00% -6.25%
90% offered a salary of more than £25,000 £22,500 £27,500
10% offered a salary of more than £60,000 £60,000 £55,000
UK excluding London average salary £40,000 £38,500 £38,000
% change year-on-year
+3.89% +1.31%
1st Line Support
Surrey

1st Line Support
Jobs Demand Trend in Guildford

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support in the job title across the Guildford region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in Guildford

1st Line Support
Salary Trend in Guildford

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Guildford region.

1st Line Support Salary Trend in Guildford

1st Line Support
Top 29 Related IT Skills in Guildford

For the 6 months to 17 April 2014, IT jobs across the Guildford region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title.

1 12 (100.00%) Windows
2 9 (75.00%) Active Directory
3 7 (58.33%) Windows 7
4 6 (50.00%) Microsoft
5 5 (41.67%) Document Management
6 4 (33.33%) TCP/IP
7 3 (25.00%) IBM Notes
7 3 (25.00%) C
7 3 (25.00%) MS Office
7 3 (25.00%) Windows XP
7 3 (25.00%) Lotus
7 3 (25.00%) Windows Server 2003
7 3 (25.00%) Law
7 3 (25.00%) Legal
7 3 (25.00%) Windows Server 2008
8 2 (16.67%) VMware
8 2 (16.67%) DameWare
8 2 (16.67%) Incident Management
8 2 (16.67%) Blackberry
8 2 (16.67%) Blackberry Enterprise Server
8 2 (16.67%) Interwoven
8 2 (16.67%) ITIL
8 2 (16.67%) VPN
8 2 (16.67%) SLA
8 2 (16.67%) IBM
9 1 (8.33%) MS Excel
9 1 (8.33%) Internet
9 1 (8.33%) Time Management
9 1 (8.33%) MS PowerPoint

1st Line Support
Top Related IT Skills in Guildford by Category

For the 6 months to 17 April 2014, IT jobs across the Guildford region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (25.00%) IBM Notes
2 2 (16.67%) Blackberry Enterprise Server
Applications
1 3 (25.00%) MS Office
2 1 (8.33%) MS Excel
2 1 (8.33%) MS PowerPoint
Communications & Networking
1 4 (33.33%) TCP/IP
2 2 (16.67%) VPN
3 1 (8.33%) Internet
General
1 3 (25.00%) Law
1 3 (25.00%) Legal
Miscellaneous
1 2 (16.67%) Blackberry
Operating Systems
1 12 (100.00%) Windows
2 7 (58.33%) Windows 7
3 3 (25.00%) Windows XP
3 3 (25.00%) Windows Server 2003
3 3 (25.00%) Windows Server 2008
Processes & Methodologies
1 5 (41.67%) Document Management
2 2 (16.67%) Incident Management
2 2 (16.67%) ITIL
3 1 (8.33%) Time Management
Programming Languages
1 3 (25.00%) C
Quality Assurance & Compliance
1 2 (16.67%) SLA
System Software
1 9 (75.00%) Active Directory
Systems Management
1 2 (16.67%) DameWare
Vendors
1 6 (50.00%) Microsoft
2 3 (25.00%) Lotus
3 2 (16.67%) VMware
3 2 (16.67%) Interwoven
3 2 (16.67%) IBM