The statistics below represent IT jobs advertised across the Surrey region that had 1st Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 29 June 2016 with a comparison to same period over 2 years.

3 months to
29 Jun 2016
Same period 2015 Same period 2014
First Line Support
Rank 163 173 161
Rank change year-on-year
+10 -12
Permanent jobs requiring a 1st Line Support 37 46 71
As % of all permanent IT jobs located in Surrey 1.01% 0.99% 1.36%
As % of the Job Titles category 1.04% 1.01% 1.40%
Number of salaries quoted 28 41 71
Median salary £22,500 £20,500 £22,000
Median salary % change year-on-year
+9.75% -6.81%
90% offered a salary of more than £18,000 £18,000 £17,000
10% offered a salary of more than £28,000 £25,500 £26,000
UK excluding London median salary £20,000 £20,000 £20,500
% change year-on-year
- -2.43%
1st Line Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Surrey region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Surrey
Permanent IT job ads with a match in the
Job Titles category
3558 4557 5069
As % of all permanent IT jobs located in Surrey 97.05% 98.25% 97.16%
Number of salaries quoted 3059 3841 4220
Median salary £45,000 £45,000 £45,000
90% offered a salary of more than £27,500 £25,000 £25,000
10% offered a salary of more than £65,000 £60,000 £65,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

1st Line Support
Jobs Demand Trend in Surrey

The demand trend of job ads across the Surrey region that featured 1st Line Support in the job title.

1st Line Support Jobs Demand Trend in Surrey

1st Line Support
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Surrey region.

1st Line Support Salary Trend in Surrey

1st Line Support
Salary Histogram in Surrey

This chart provides a salary histogram for IT jobs citing 1st Line Support across the Surrey region over the 3 months to 29 June 2016.

1st Line Support Salary Histogram in Surrey

1st Line Support
Job Locations in Surrey

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support within the Surrey region over the 3 months to 29 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Guildford +10 9 £19,000 -11.62% 1
Woking -8 3 £28,000 +40.00%
Epsom -2 2 £23,250 +3.33% 1
Leatherhead - 2 £22,500 -
Godalming -4 1 £21,500 +19.44%
Reigate - 1 £32,500 -
Staines - 1 £20,000 -
Farnham - 1 £19,000 -
1st Line Support
South East

1st Line Support Skill Set
Top 30 Related IT Skills in Surrey

For the 6 months to 29 June 2016, 1st Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Surrey region featuring 1st Line Support in the job title.

1 84 (79.25%) Windows
2 62 (58.49%) Microsoft
3 60 (56.60%) MS Excel
4 57 (53.77%) Active Directory
5 49 (46.23%) Windows 7
6 35 (33.02%) SLA
6 35 (33.02%) MS Exchange
6 35 (33.02%) Windows Server
7 33 (31.13%) MS Office
8 26 (24.53%) VMware
9 25 (23.58%) Windows 8
10 24 (22.64%) ITIL
11 23 (21.70%) Windows XP
12 22 (20.75%) HP
13 21 (19.81%) Windows Server 2008
14 20 (18.87%) VMware Infrastructure
15 18 (16.98%) TCP/IP
16 17 (16.04%) Hyper-V
17 16 (15.09%) DNS
18 15 (14.15%) Cisco
19 14 (13.21%) Exchange Server 2007
20 13 (12.26%) SolarWinds
21 12 (11.32%) Exchange Server 2010
22 11 (10.38%) Windows Server 2012
22 11 (10.38%) Android
22 11 (10.38%) Cisco Certification
22 11 (10.38%) Microsoft Certification
22 11 (10.38%) VoIP
23 10 (9.43%) Linux
23 10 (9.43%) CCNA

1st Line Support Skill Set
Top Related IT Skills in Surrey by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 35 (33.02%) MS Exchange
2 14 (13.21%) Exchange Server 2007
3 12 (11.32%) Exchange Server 2010
4 9 (8.49%) Exchange Server 2003
5 6 (5.66%) Skype for Business
6 4 (3.77%) IIS
7 3 (2.83%) Exchange Server 2013
8 2 (1.89%) SharePoint
Applications
1 60 (56.60%) MS Excel
2 33 (31.13%) MS Office
3 2 (1.89%) MS PowerPoint
3 2 (1.89%) MS Visio
Business Applications
1 2 (1.89%) Dynamics CRM
2 1 (0.94%) Remedy ITSM
2 1 (0.94%) SAP Oil and Gas
Cloud Services
1 10 (9.43%) Office 365
Communications & Networking
1 18 (16.98%) TCP/IP
2 16 (15.09%) DNS
3 11 (10.38%) VoIP
4 10 (9.43%) Firewall
5 9 (8.49%) SSL
6 6 (5.66%) SAN
7 3 (2.83%) LAN
7 3 (2.83%) Skype
7 3 (2.83%) WAN
7 3 (2.83%) Wi-Fi
7 3 (2.83%) Wireless
8 2 (1.89%) DHCP
8 2 (1.89%) Internet
9 1 (0.94%) Extranet
9 1 (0.94%) GPRS
9 1 (0.94%) HTTPS
9 1 (0.94%) POP3
9 1 (0.94%) PSTN
9 1 (0.94%) SMTP
Database & Business Intelligence
1 5 (4.72%) SQL Server
2 1 (0.94%) Oracle Database
2 1 (0.94%) Oracle Database 12c
2 1 (0.94%) RDBMS
2 1 (0.94%) Relational Database
General
1 7 (6.60%) Finance
2 3 (2.83%) Law
3 1 (0.94%) Back Office
3 1 (0.94%) Electronics
3 1 (0.94%) Manufacturing
3 1 (0.94%) Marketing
3 1 (0.94%) Retail
3 1 (0.94%) Telecoms
Libraries, Frameworks & Software Standards
1 2 (1.89%) .NET
Miscellaneous
1 9 (8.49%) Blackberry
2 2 (1.89%) Computer Science
2 2 (1.89%) iPhone
2 2 (1.89%) Management Information System
3 1 (0.94%) Analytical Skills
3 1 (0.94%) Driving Licence
3 1 (0.94%) EPoS
3 1 (0.94%) Fat Client
3 1 (0.94%) Thin Client
Operating Systems
1 84 (79.25%) Windows
2 49 (46.23%) Windows 7
3 35 (33.02%) Windows Server
4 25 (23.58%) Windows 8
5 23 (21.70%) Windows XP
6 21 (19.81%) Windows Server 2008
7 11 (10.38%) Android
7 11 (10.38%) Windows Server 2012
8 10 (9.43%) Apple iOS
8 10 (9.43%) Linux
8 10 (9.43%) Windows Server 2003
8 10 (9.43%) Windows Vista
9 9 (8.49%) Windows 10
10 2 (1.89%) Mac OS
10 2 (1.89%) Mac OS X
11 1 (0.94%) VMS
Processes & Methodologies
1 24 (22.64%) ITIL
2 10 (9.43%) Kalman Filter
2 10 (9.43%) Network Monitoring
2 10 (9.43%) Web Filtering
3 8 (7.55%) ITSM
4 7 (6.60%) Service Management
5 4 (3.77%) Software Testing
6 3 (2.83%) CRM
6 3 (2.83%) Mentoring
7 2 (1.89%) Business Continuity
7 2 (1.89%) High Availability
7 2 (1.89%) Open Source
7 2 (1.89%) Software Distribution
8 1 (0.94%) B2B
8 1 (0.94%) Business Intelligence
8 1 (0.94%) Disaster Recovery
8 1 (0.94%) E-Commerce
8 1 (0.94%) Logistics
8 1 (0.94%) Process Management
8 1 (0.94%) Programme Management
Programming Languages
1 7 (6.60%) SQL
2 5 (4.72%) C
3 4 (3.77%) C#
3 4 (3.77%) VB
4 1 (0.94%) PL/SQL
Qualifications
1 11 (10.38%) Cisco Certification
1 11 (10.38%) Microsoft Certification
2 10 (9.43%) CCNA
2 10 (9.43%) Network+ Certification
3 8 (7.55%) MCDST
4 7 (6.60%) MCP
5 4 (3.77%) Degree
6 2 (1.89%) HNC
6 2 (1.89%) MCSE
6 2 (1.89%) MCTS
7 1 (0.94%) VMware Certified Professional (VCP)
7 1 (0.94%) VTSP
Quality Assurance & Compliance
1 35 (33.02%) SLA
System Software
1 57 (53.77%) Active Directory
2 20 (18.87%) VMware Infrastructure
3 17 (16.04%) Hyper-V
4 2 (1.89%) VMware ESX
4 2 (1.89%) VMware ESXi
Systems Management
1 10 (9.43%) Backup Exec
2 3 (2.83%) SCCM
2 3 (2.83%) SCSM
2 3 (2.83%) SCVMM
2 3 (2.83%) Tivoli
2 3 (2.83%) Tivoli Storage Manager
3 2 (1.89%) Microsoft Data Protection Manager
3 2 (1.89%) SCOM
4 1 (0.94%) Nagios
Vendors
1 62 (58.49%) Microsoft
2 26 (24.53%) VMware
3 22 (20.75%) HP
4 15 (14.15%) Cisco
5 13 (12.26%) SolarWinds
6 10 (9.43%) Extreme Networks
6 10 (9.43%) Sophos
7 9 (8.49%) Dell
7 9 (8.49%) SonicWALL
7 9 (8.49%) Symantec
8 3 (2.83%) Canon
8 3 (2.83%) CommVault
8 3 (2.83%) IBM
9 2 (1.89%) Adobe
9 2 (1.89%) Apple
10 1 (0.94%) Citrix
10 1 (0.94%) Oracle
10 1 (0.94%) Remedy
10 1 (0.94%) SAP
Epsom, Surrey
Executive Recruitment Services (ERS)
Salary: £20000 - £24000 per annum
Posted: 3 hours ago
Guildford, Surrey
People Source Consulting
Salary: £35000 - £40000 per annum + on call bonus + benefits
Posted: 6 hours ago