The statistics below represent IT jobs advertised across the Surrey region that had 1st Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 28 July 2016 with a comparison to same period over 2 years.

3 months to
28 Jul 2016
Same period 2015 Same period 2014
First Line Support
Rank 156 170 163
Rank change year-on-year
+14 -7
Permanent jobs requiring a 1st Line Support 34 46 64
As % of all permanent IT jobs located in Surrey 0.95% 1.01% 1.24%
As % of the Job Titles category 0.98% 1.03% 1.27%
Number of salaries quoted 25 45 59
Median salary £22,500 £22,000 £22,000
Median salary % change year-on-year
+2.27% -
90% offered a salary of more than £18,000 £18,000 £17,000
10% offered a salary of more than £35,500 £25,000 £28,500
UK excluding London median salary £20,000 £20,500 £20,000
% change year-on-year
-2.43% +2.50%
1st Line Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Surrey region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Surrey
Permanent IT job ads with a match in the
Job Titles category
3471 4481 5032
As % of all permanent IT jobs located in Surrey 97.06% 98.18% 97.80%
Number of salaries quoted 2971 3838 4156
Median salary £47,500 £45,000 £45,000
Median salary % change year-on-year
+5.55% -
90% offered a salary of more than £28,000 £26,000 £26,500
10% offered a salary of more than £65,000 £60,000 £65,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

1st Line Support
Jobs Demand Trend in Surrey

The demand trend of job ads across the Surrey region that featured 1st Line Support in the job title.

1st Line Support Jobs Demand Trend in Surrey

1st Line Support
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Surrey region.

1st Line Support Salary Trend in Surrey

1st Line Support
Salary Histogram in Surrey

This chart provides a salary histogram for IT jobs citing 1st Line Support across the Surrey region over the 3 months to 28 July 2016.

1st Line Support Salary Histogram in Surrey

1st Line Support
Job Locations in Surrey

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support within the Surrey region over the 3 months to 28 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Guildford +14 9 £26,000 +15.55% 2
Leatherhead - 3 £19,000 -
Woking -18 2 £25,000 +25.00%
Farnham - 2 £19,000 -
Reigate +9 1 £32,500 +56.62%
Dorking +4 1 £22,000 -
Godalming +1 1 £21,500 +19.44%
Epsom -5 1 £24,000 +1.05% 1
1st Line Support
South East

1st Line Support Skill Set
Top 30 Related IT Skills in Surrey

For the 6 months to 28 July 2016, 1st Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Surrey region featuring 1st Line Support in the job title.

1 67 (72.04%) Windows
2 51 (54.84%) Active Directory
3 47 (50.54%) MS Excel
4 46 (49.46%) Microsoft
5 36 (38.71%) Windows 7
6 28 (30.11%) SLA
7 27 (29.03%) ITIL
8 25 (26.88%) Windows Server
8 25 (26.88%) MS Office
9 24 (25.81%) MS Exchange
10 22 (23.66%) Windows 8
11 19 (20.43%) VMware
11 19 (20.43%) Cisco
12 18 (19.35%) HP
13 15 (16.13%) Windows Server 2008
13 15 (16.13%) SolarWinds
13 15 (16.13%) VoIP
14 14 (15.05%) TCP/IP
15 13 (13.98%) Windows XP
15 13 (13.98%) Linux
15 13 (13.98%) Cisco Certification
15 13 (13.98%) VMware Infrastructure
16 12 (12.90%) Network Monitoring
16 12 (12.90%) Kalman Filter
16 12 (12.90%) Web Filtering
16 12 (12.90%) Extreme Networks
16 12 (12.90%) CCNA
16 12 (12.90%) Sophos
16 12 (12.90%) Network+ Certification
17 11 (11.83%) Windows Server 2012

1st Line Support Skill Set
Top Related IT Skills in Surrey by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 24 (25.81%) MS Exchange
2 6 (6.45%) Exchange Server 2007
2 6 (6.45%) Exchange Server 2010
3 4 (4.30%) IIS
3 4 (4.30%) Skype for Business
4 3 (3.23%) Exchange Server 2003
4 3 (3.23%) Exchange Server 2013
Applications
1 47 (50.54%) MS Excel
2 25 (26.88%) MS Office
Business Applications
1 3 (3.23%) SAP Oil and Gas
2 1 (1.08%) Remedy ITSM
Cloud Services
1 8 (8.60%) Office 365
Communications & Networking
1 15 (16.13%) VoIP
2 14 (15.05%) TCP/IP
3 8 (8.60%) DNS
4 6 (6.45%) Firewall
4 6 (6.45%) SAN
5 3 (3.23%) LAN
5 3 (3.23%) Skype
5 3 (3.23%) SSL
5 3 (3.23%) WAN
5 3 (3.23%) Wi-Fi
5 3 (3.23%) Wireless
6 2 (2.15%) DHCP
6 2 (2.15%) HTTPS
6 2 (2.15%) Internet
7 1 (1.08%) Extranet
7 1 (1.08%) GPRS
7 1 (1.08%) POP3
7 1 (1.08%) PSTN
7 1 (1.08%) SMTP
Database & Business Intelligence
1 5 (5.38%) SQL Server
2 1 (1.08%) Oracle Database
2 1 (1.08%) Oracle Database 12c
2 1 (1.08%) RDBMS
2 1 (1.08%) Relational Database
General
1 8 (8.60%) Finance
2 4 (4.30%) Law
3 3 (3.23%) Electronics
3 3 (3.23%) Manufacturing
3 3 (3.23%) Marketing
3 3 (3.23%) Telecoms
4 1 (1.08%) Back Office
4 1 (1.08%) Retail
Libraries, Frameworks & Software Standards
1 2 (2.15%) CSS
1 2 (2.15%) HTML
1 2 (2.15%) XML
1 2 (2.15%) XSLT
Miscellaneous
1 3 (3.23%) Blackberry
2 2 (2.15%) iPhone
2 2 (2.15%) Management Information System
3 1 (1.08%) EPoS
3 1 (1.08%) Fat Client
3 1 (1.08%) Thin Client
Operating Systems
1 67 (72.04%) Windows
2 36 (38.71%) Windows 7
3 25 (26.88%) Windows Server
4 22 (23.66%) Windows 8
5 15 (16.13%) Windows Server 2008
6 13 (13.98%) Linux
6 13 (13.98%) Windows XP
7 11 (11.83%) Windows Server 2012
8 9 (9.68%) Windows 10
9 8 (8.60%) Android
9 8 (8.60%) Apple iOS
10 4 (4.30%) Windows Server 2003
10 4 (4.30%) Windows Vista
11 3 (3.23%) VMS
12 2 (2.15%) Mac OS
12 2 (2.15%) Mac OS X
Processes & Methodologies
1 27 (29.03%) ITIL
2 12 (12.90%) Kalman Filter
2 12 (12.90%) Network Monitoring
2 12 (12.90%) Web Filtering
3 6 (6.45%) ITSM
4 5 (5.38%) Service Management
5 4 (4.30%) Software Testing
6 3 (3.23%) Business Intelligence
6 3 (3.23%) Digital Marketing
6 3 (3.23%) Programme Management
6 3 (3.23%) Server Building
7 2 (2.15%) Open Source
7 2 (2.15%) Software Distribution
7 2 (2.15%) Time Management
8 1 (1.08%) B2B
8 1 (1.08%) CRM
8 1 (1.08%) Disaster Recovery
8 1 (1.08%) Logistics
8 1 (1.08%) Mentoring
8 1 (1.08%) Process Management
Programming Languages
1 5 (5.38%) C
1 5 (5.38%) SQL
2 4 (4.30%) C#
2 4 (4.30%) VB
3 2 (2.15%) JavaScript
4 1 (1.08%) PL/SQL
Qualifications
1 13 (13.98%) Cisco Certification
2 12 (12.90%) CCNA
2 12 (12.90%) Network+ Certification
3 7 (7.53%) Microsoft Certification
4 6 (6.45%) MCDST
4 6 (6.45%) MCP
5 4 (4.30%) Degree
6 1 (1.08%) VMware Certified Professional (VCP)
6 1 (1.08%) VTSP
Quality Assurance & Compliance
1 28 (30.11%) SLA
System Software
1 51 (54.84%) Active Directory
2 13 (13.98%) VMware Infrastructure
3 9 (9.68%) Hyper-V
4 2 (2.15%) VMware ESXi
5 1 (1.08%) VMware ESX
Systems Management
1 4 (4.30%) Backup Exec
1 4 (4.30%) Tivoli
1 4 (4.30%) Tivoli Storage Manager
2 3 (3.23%) Nagios
2 3 (3.23%) SCCM
2 3 (3.23%) SCSM
2 3 (3.23%) SCVMM
Vendors
1 46 (49.46%) Microsoft
2 19 (20.43%) Cisco
2 19 (20.43%) VMware
3 18 (19.35%) HP
4 15 (16.13%) SolarWinds
5 12 (12.90%) Extreme Networks
5 12 (12.90%) Sophos
6 4 (4.30%) IBM
7 3 (3.23%) Canon
7 3 (3.23%) CommVault
7 3 (3.23%) Dell
7 3 (3.23%) SAP
7 3 (3.23%) SonicWALL
7 3 (3.23%) Symantec
8 2 (2.15%) Apple
9 1 (1.08%) Citrix
9 1 (1.08%) Oracle
9 1 (1.08%) Remedy
Epsom, Surrey
Executive Recruitment Services (ERS)
Salary: £20000 - £24000 per annum
Posted: 2 days ago
Guildford, Surrey
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Salary: £24000 - £26000 per annum + Benefits
Posted: 2 days ago
Camberley, Surrey
Peopleworks
Salary: From £25,000 to £27,000 per annum £25,000 to £27,000 Negotiable + G'Te
Posted: 6 days ago
Guildford
People Source Consulting
Salary: £35000 - £40000 per annum + on call bonus + benefits
Posted: 8 days ago