The statistics below represent IT jobs advertised across the Surrey region that had 1st Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 20 February 2017 with a comparison to same period over 2 years.

3 months to
20 Feb 2017
Same period 2016 Same period 2015
First Line Support
South East / Surrey
Rank 117 151 130
Rank change year-on-year
+34 -21
Permanent jobs requiring a 1st Line Support 42 55 85
As % of all permanent IT jobs located in Surrey 1.57% 1.41% 1.89%
As % of the Job Titles category 1.62% 1.46% 1.92%
Number of salaries quoted 41 55 80
Median salary £22,500 £21,000 £21,500
Median salary % change year-on-year
+7.14% -2.32%
90% offered a salary of more than £17,000 £17,500 £19,000
10% offered a salary of more than £25,000 £23,200 £22,675
UK excluding London median salary £21,000 £20,500 £20,000
% change year-on-year
+2.43% +2.50%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Surrey region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Surrey
Permanent IT job ads with a match in the
Job Titles category
2586 3778 4418
As % of all permanent IT jobs located in Surrey 96.53% 97.15% 98.03%
Number of salaries quoted 2155 3296 3706
Median salary £45,000 £45,000 £42,500
Median salary % change year-on-year
- +5.88%
90% offered a salary of more than £23,000 £25,000 £25,000
10% offered a salary of more than £65,000 £63,750 £62,500
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

1st Line Support
Jobs Demand Trend in Surrey

The demand trend of job ads across the Surrey region that featured 1st Line Support in the job title.

1st Line Support Jobs Demand Trend in Surrey

1st Line Support
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Surrey region.

1st Line Support Salary Trend in Surrey

1st Line Support
Job Locations in Surrey

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support within the Surrey region over the 3 months to 20 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reigate +35 13 £17,000 - 1
Epsom - 9 £24,000 - 1
Guildford +22 7 £21,000 +2.43%
Godalming +12 3 £20,500 +2.50%
Camberley +16 2 £25,500 +15.90%
Redhill +8 2 £25,000 +42.04%
Leatherhead -2 1 £23,500 -2.08%
1st Line Support
South East

1st Line Support Skill Set
Top 30 Related IT Skills in Surrey

For the 6 months to 20 February 2017, 1st Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Surrey region featuring 1st Line Support in the job title.

1 55 (67.90%) Windows
2 39 (48.15%) Active Directory
3 35 (43.21%) Microsoft
4 26 (32.10%) ITIL
5 23 (28.40%) MS Excel
6 19 (23.46%) SLA
7 18 (22.22%) MS Exchange
8 17 (20.99%) MS Office
8 17 (20.99%) Windows 7
9 13 (16.05%) Windows 8
10 12 (14.81%) Office 365
10 12 (14.81%) Service Management
11 11 (13.58%) Citrix
11 11 (13.58%) Windows 10
12 10 (12.35%) ITSM
13 9 (11.11%) SCCM
13 9 (11.11%) Analytical Skills
14 8 (9.88%) ITIL V3
14 8 (9.88%) SharePoint 2010
14 8 (9.88%) VMware
14 8 (9.88%) Exchange Server 2007
14 8 (9.88%) Workflow
14 8 (9.88%) Workflow Management
14 8 (9.88%) SharePoint
15 7 (8.64%) TCP/IP
16 6 (7.41%) Degree
16 6 (7.41%) VMware Infrastructure
17 5 (6.17%) Line Management
17 5 (6.17%) Windows Server
17 5 (6.17%) Microsoft Certification

1st Line Support Skill Set
Top Related IT Skills in Surrey by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 18 (22.22%) MS Exchange
2 8 (9.88%) Exchange Server 2007
2 8 (9.88%) SharePoint
2 8 (9.88%) SharePoint 2010
Applications
1 23 (28.40%) MS Excel
2 17 (20.99%) MS Office
3 2 (2.47%) MS PowerPoint
Cloud Services
1 12 (14.81%) Office 365
Communications & Networking
1 7 (8.64%) TCP/IP
2 2 (2.47%) ADSL
2 2 (2.47%) Ethernet
2 2 (2.47%) VoIP
2 2 (2.47%) VPN
3 1 (1.23%) 3G
3 1 (1.23%) 4G
3 1 (1.23%) FTP
3 1 (1.23%) Internet
3 1 (1.23%) LAN
3 1 (1.23%) WAN
General
1 5 (6.17%) Games
2 4 (4.94%) Finance
3 2 (2.47%) Telecoms
4 1 (1.23%) Electronics
4 1 (1.23%) Korean Language
Libraries, Frameworks & Software Standards
1 3 (3.70%) CSS
1 3 (3.70%) HTML
1 3 (3.70%) XML
1 3 (3.70%) XSLT
Miscellaneous
1 9 (11.11%) Analytical Skills
2 3 (3.70%) Fat Client
2 3 (3.70%) Thin Client
3 2 (2.47%) Driving Licence
4 1 (1.23%) Computer Science
4 1 (1.23%) Internet of Things
4 1 (1.23%) iPad
4 1 (1.23%) Machine to Machine
4 1 (1.23%) Mobile App
4 1 (1.23%) Smartphone
4 1 (1.23%) User Experience
Operating Systems
1 55 (67.90%) Windows
2 17 (20.99%) Windows 7
3 13 (16.05%) Windows 8
4 11 (13.58%) Windows 10
5 5 (6.17%) Linux
5 5 (6.17%) Windows Server
6 2 (2.47%) Android
6 2 (2.47%) Apple iOS
6 2 (2.47%) Mac OS X
7 1 (1.23%) Windows Phone
7 1 (1.23%) Windows XP
Processes & Methodologies
1 26 (32.10%) ITIL
2 12 (14.81%) Service Management
3 10 (12.35%) ITSM
4 8 (9.88%) ITIL V3
4 8 (9.88%) Workflow
4 8 (9.88%) Workflow Management
5 5 (6.17%) Line Management
6 3 (3.70%) CRM
6 3 (3.70%) Ticket Management
6 3 (3.70%) Time Management
7 2 (2.47%) Asset Management
7 2 (2.47%) Incident Management
7 2 (2.47%) Process Management
7 2 (2.47%) Service Delivery
7 2 (2.47%) Software Engineering
8 1 (1.23%) Continuous Improvement
8 1 (1.23%) Software Deployment
8 1 (1.23%) Statistics
Programming Languages
1 5 (6.17%) SQL
2 3 (3.70%) JavaScript
Qualifications
1 6 (7.41%) Degree
2 5 (6.17%) Microsoft Certification
3 3 (3.70%) CCNA
3 3 (3.70%) Cisco Certification
4 2 (2.47%) MCSE
4 2 (2.47%) Network+ Certification
5 1 (1.23%) MCITP
5 1 (1.23%) MCP
Quality Assurance & Compliance
1 19 (23.46%) SLA
System Software
1 39 (48.15%) Active Directory
2 6 (7.41%) VMware Infrastructure
3 1 (1.23%) BitLocker
Systems Management
1 9 (11.11%) SCCM
Vendors
1 35 (43.21%) Microsoft
2 11 (13.58%) Citrix
3 8 (9.88%) VMware
4 3 (3.70%) Splunk
5 2 (2.47%) BMC
5 2 (2.47%) Cisco
5 2 (2.47%) HP
Reigate
Volt
Salary: £24000 - £29000 per annum + benefits
Posted: 3 days ago
Woking, Surrey
Elliot
Salary: Up to £22,000 per annum plus company pension & benefits.
Posted: 5 days ago
Epsom, Surrey
Ashdown IT
Salary: £22000 - £25000 per annum
Posted: 5 days ago
Weybridge, Surrey
Stott & May
Salary: £23000 - £27000 per annum
Posted: 3 days ago