The table below looks at the statistics for the 1st Line Support role in IT jobs advertised for the Surrey region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support in their job title over the 3 months to 29 April 2016 with a comparison to the same period in the previous 2 years.

3 months to
29 Apr 2016
Same period 2015 Same period 2014
First Line Support
Rank 157 137 149
Rank change year-on-year
-20 +12
Permanent jobs requiring a 1st Line Support 58 75 78
As % of all permanent IT jobs located in Surrey 1.37% 1.62% 1.48%
As % of the Job Titles category 1.40% 1.67% 1.53%
Number of salaries quoted 54 65 71
Average salary £21,500 £21,750 £21,500
Average salary % change year-on-year
-1.14% +1.16%
90% offered a salary of more than £17,500 £19,050 £19,000
10% offered a salary of more than £26,900 £25,500 £23,500
UK excluding London average salary £20,500 £20,000 £20,000
% change year-on-year
+2.50% -
1st Line Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Surrey region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Surrey
Permanent IT job ads with a match in the
Job Titles category
4138 4478 5105
As % of all permanent IT jobs located in Surrey 97.57% 97.01% 96.83%
Number of salaries quoted 3528 3727 4179
Average salary £45,000 £45,000 £45,000
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £62,500 £60,000 £65,000
UK excluding London average salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

1st Line Support
Jobs Demand Trend in Surrey

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support in the job title across the Surrey region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in Surrey

1st Line Support
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Surrey region.

1st Line Support Salary Trend in Surrey

1st Line Support
Salary Histogram in Surrey

This chart provides a salary histogram for IT jobs citing 1st Line Support across the Surrey region over the 3 months to 29 April 2016.

1st Line Support Salary Histogram in Surrey

1st Line Support
Job Locations in Surrey

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support within the Surrey region over the 3 months to 29 April 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Guildford -6 11 £20,000 -4.76% 1
Camberley - 7 £21,500 - 1
Leatherhead +25 5 £23,750 +10.46%
Reigate -13 5 £17,000 -21.83%
Egham +32 4 £21,500 -
Redhill +2 3 £22,163 +1.89%
Woking -2 3 £28,000 +40.00%
Epsom -5 2 £22,500 +11.11%
Godalming -7 1 £20,000 -3.61%
Staines - 1 £20,000 -
1st Line Support
South East

1st Line Support
Top 30 Related IT Skills in Surrey

For the 6 months to 29 April 2016, IT jobs across the Surrey region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title.

1 97 (85.09%) Windows
2 81 (71.05%) Microsoft
3 62 (54.39%) MS Excel
4 59 (51.75%) Active Directory
4 59 (51.75%) Windows 7
5 49 (42.98%) Windows Server
6 43 (37.72%) MS Office
7 40 (35.09%) MS Exchange
8 34 (29.82%) Windows XP
9 32 (28.07%) SLA
10 30 (26.32%) Windows 8
11 27 (23.68%) VMware
12 25 (21.93%) DNS
12 25 (21.93%) VMware Infrastructure
12 25 (21.93%) Windows Server 2008
13 24 (21.05%) Hyper-V
14 22 (19.30%) Microsoft Certification
15 21 (18.42%) TCP/IP
16 19 (16.67%) Exchange Server 2007
17 18 (15.79%) ITIL
17 18 (15.79%) Office 365
18 17 (14.91%) Windows Vista
19 16 (14.04%) Windows Server 2003
19 16 (14.04%) HP
19 16 (14.04%) Android
20 15 (13.16%) Apple iOS
21 14 (12.28%) Exchange Server 2010
22 13 (11.40%) Blackberry
22 13 (11.40%) MCDST
23 12 (10.53%) Firewall

1st Line Support
Top Related IT Skills in Surrey by Category

For the 6 months to 29 April 2016, IT jobs across the Surrey region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 40 (35.09%) MS Exchange
2 19 (16.67%) Exchange Server 2007
3 14 (12.28%) Exchange Server 2010
4 11 (9.65%) Exchange Server 2003
4 11 (9.65%) Skype for Business
5 8 (7.02%) SharePoint
6 3 (2.63%) Exchange Server 2013
6 3 (2.63%) IIS
Applications
1 62 (54.39%) MS Excel
2 43 (37.72%) MS Office
3 5 (4.39%) MS PowerPoint
3 5 (4.39%) MS Visio
Business Applications
1 8 (7.02%) Dynamics CRM
Cloud Services
1 18 (15.79%) Office 365
Communications & Networking
1 25 (21.93%) DNS
2 21 (18.42%) TCP/IP
3 12 (10.53%) Firewall
4 11 (9.65%) SSL
5 3 (2.63%) DHCP
5 3 (2.63%) Internet
5 3 (2.63%) LAN
5 3 (2.63%) Skype
5 3 (2.63%) VPN
5 3 (2.63%) WAN
5 3 (2.63%) Wi-Fi
5 3 (2.63%) Wireless
6 2 (1.75%) SAN
6 2 (1.75%) VoIP
7 1 (0.88%) Broadband
7 1 (0.88%) GPRS
7 1 (0.88%) POP3
7 1 (0.88%) PSTN
7 1 (0.88%) SMTP
Database & Business Intelligence
1 4 (3.51%) SQL Server
General
1 6 (5.26%) Finance
2 1 (0.88%) Back Office
2 1 (0.88%) Games
2 1 (0.88%) Retail
Libraries, Frameworks & Software Standards
1 6 (5.26%) .NET
Miscellaneous
1 13 (11.40%) Blackberry
2 8 (7.02%) Computer Science
3 4 (3.51%) Driving Licence
4 2 (1.75%) iPhone
4 2 (1.75%) Management Information System
5 1 (0.88%) Analytical Skills
5 1 (0.88%) AS400
5 1 (0.88%) EPoS
5 1 (0.88%) iSeries
5 1 (0.88%) Mathematics
Operating Systems
1 97 (85.09%) Windows
2 59 (51.75%) Windows 7
3 49 (42.98%) Windows Server
4 34 (29.82%) Windows XP
5 30 (26.32%) Windows 8
6 25 (21.93%) Windows Server 2008
7 17 (14.91%) Windows Vista
8 16 (14.04%) Android
8 16 (14.04%) Windows Server 2003
9 15 (13.16%) Apple iOS
10 12 (10.53%) Windows Server 2012
11 8 (7.02%) Windows 10
12 4 (3.51%) Linux
13 2 (1.75%) Mac OS
13 2 (1.75%) Mac OS X
Processes & Methodologies
1 18 (15.79%) ITIL
2 9 (7.89%) CRM
3 8 (7.02%) High Availability
4 7 (6.14%) ITSM
4 7 (6.14%) Service Management
5 5 (4.39%) Business Continuity
6 4 (3.51%) Mentoring
7 3 (2.63%) Project Management
7 3 (2.63%) Software Testing
8 2 (1.75%) Kalman Filter
8 2 (1.75%) Network Monitoring
8 2 (1.75%) Open Source
8 2 (1.75%) Software Distribution
8 2 (1.75%) Web Filtering
9 1 (0.88%) E-Commerce
9 1 (0.88%) Logistics
9 1 (0.88%) Service Delivery
9 1 (0.88%) Wealth Management
Programming Languages
1 9 (7.89%) SQL
2 3 (2.63%) C
2 3 (2.63%) C#
2 3 (2.63%) VB
Qualifications
1 22 (19.30%) Microsoft Certification
2 13 (11.40%) MCDST
3 9 (7.89%) Degree
4 8 (7.02%) HNC
4 8 (7.02%) MCSE
4 8 (7.02%) MCTS
5 5 (4.39%) MCP
6 2 (1.75%) CCNA
6 2 (1.75%) Cisco Certification
6 2 (1.75%) Network+ Certification
Quality Assurance & Compliance
1 32 (28.07%) SLA
System Software
1 59 (51.75%) Active Directory
2 25 (21.93%) VMware Infrastructure
3 24 (21.05%) Hyper-V
4 2 (1.75%) VMware ESX
4 2 (1.75%) VMware ESXi
5 1 (0.88%) XenApp
5 1 (0.88%) XenDesktop
Systems Management
1 11 (9.65%) Backup Exec
2 8 (7.02%) Microsoft Data Protection Manager
2 8 (7.02%) SCOM
3 3 (2.63%) SCCM
3 3 (2.63%) SCSM
3 3 (2.63%) SCVMM
Vendors
1 81 (71.05%) Microsoft
2 27 (23.68%) VMware
3 16 (14.04%) HP
4 11 (9.65%) Dell
4 11 (9.65%) SonicWALL
4 11 (9.65%) Symantec
5 5 (4.39%) Adobe
5 5 (4.39%) Cisco
5 5 (4.39%) SolarWinds
6 3 (2.63%) Canon
6 3 (2.63%) CommVault
7 2 (1.75%) Apple
7 2 (1.75%) Extreme Networks
7 2 (1.75%) Sophos
8 1 (0.88%) Citrix
Guildford, Surrey
Spectrum IT Recruitment (South) Ltd
Salary: £16000 - £20000 per annum + training & benefits
Posted: Yesterday
Camberley, Surrey
Peopleworks
Salary: From £25,000 to £27,000 per annum £25,000 to £27,000 Negotiable + G'Te
Posted: 2 days ago
Richmond, Surrey
First Point
Salary: £20000.00 - £27500.00 per annum + Bonus + Benefits
Posted: 6 days ago
Surrey
Hays London City Cheapside
Salary: £20000.00 - £23000.00 per annum
Posted: 10 days ago