The table below looks at the statistics for the 1st Line Support role in IT jobs advertised for the Surrey region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support in their job title over the 3 months to 4 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
4 Aug 2015
Same period 2014 Same period 2013
First Line Support
Rank 169 159 171
Rank change year-on-year
-10 +12
Permanent jobs requiring a 1st Line Support 45 60 43
As % of all permanent IT jobs located in Surrey 0.99% 1.19% 0.86%
As % of the Job Titles category 1.03% 1.25% 0.90%
Number of salaries quoted 45 55 41
Average salary £21,000 £21,500 £20,500
Average salary % change year-on-year
-2.32% +4.87%
90% offered a salary of more than £18,000 £17,000 £17,000
10% offered a salary of more than £24,550 £28,500 £23,500
UK excluding London average salary £20,500 £20,000 £19,500
% change year-on-year
+2.50% +2.56%
1st Line Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Surrey region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Surrey
Permanent IT job ads with a match in the
Job Titles category
4376 4813 4797
As % of all permanent IT jobs located in Surrey 96.18% 95.74% 95.81%
Number of salaries quoted 3767 3977 3847
Average salary £45,000 £45,000 £41,500
Average salary % change year-on-year
- +8.43%
90% offered a salary of more than £25,500 £26,500 £25,500
10% offered a salary of more than £65,000 £60,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

1st Line Support
Jobs Demand Trend in Surrey

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support in the job title across the Surrey region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in Surrey

1st Line Support
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Surrey region.

1st Line Support Salary Trend in Surrey

1st Line Support
Job Locations in Surrey

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support within the Surrey region over the 3 months to 4 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Woking +18 10 £20,000 +21.21%
Guildford +12 10 £22,000 +29.41% 1
Camberley +10 10 £23,500 +34.28% 1
Dorking +11 3 £22,000 -2.22%
Redhill -7 3 £20,750 -3.48% 1
Reigate +17 2 £20,750 -7.77%
Epsom +5 2 £23,750 +18.75% 1
Leatherhead -3 1 £20,000 +2.56%
Weybridge - 1 £20,000 -
Godalming - 1 £18,000 -
1st Line Support
South East

1st Line Support
Top 30 Related IT Skills in Surrey

For the 6 months to 4 August 2015, IT jobs across the Surrey region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title.

1 72 (68.57%) Windows
2 66 (62.86%) Active Directory
3 52 (49.52%) Microsoft
4 36 (34.29%) MS Office
5 32 (30.48%) MS Excel
6 26 (24.76%) Windows 7
7 23 (21.90%) WAN
7 23 (21.90%) Citrix
8 21 (20.00%) LAN
8 21 (20.00%) ITIL
8 21 (20.00%) VMware
9 18 (17.14%) MS Exchange
9 18 (17.14%) SLA
10 15 (14.29%) TCP/IP
11 12 (11.43%) Windows XP
12 11 (10.48%) Law
12 11 (10.48%) Windows 8
13 10 (9.52%) Firewall
13 10 (9.52%) Apple
13 10 (9.52%) Internet
14 9 (8.57%) Windows Server 2003
14 9 (8.57%) Incident Management
14 9 (8.57%) VMware Infrastructure
14 9 (8.57%) Windows Server 2008
15 8 (7.62%) Mac OS X
15 8 (7.62%) Apple iOS
15 8 (7.62%) ITIL Foundation Certificate
16 7 (6.67%) Kalman Filter
16 7 (6.67%) Analytical Skills
17 6 (5.71%) Finance

1st Line Support
Top Related IT Skills in Surrey by Category

For the 6 months to 4 August 2015, IT jobs across the Surrey region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 18 (17.14%) MS Exchange
2 5 (4.76%) WorkSite
3 4 (3.81%) Blackberry Enterprise Server
4 2 (1.90%) SharePoint
5 1 (0.95%) Exchange Server 2010
5 1 (0.95%) Exchange Server 2013
Applications
1 36 (34.29%) MS Office
2 32 (30.48%) MS Excel
3 4 (3.81%) Adobe Creative Suite
Business Applications
1 1 (0.95%) Dynamics CRM
Communications & Networking
1 23 (21.90%) WAN
2 21 (20.00%) LAN
3 15 (14.29%) TCP/IP
4 10 (9.52%) Internet
4 10 (9.52%) Firewall
5 5 (4.76%) DNS
5 5 (4.76%) DHCP
6 4 (3.81%) SAN
7 3 (2.86%) FTP
8 1 (0.95%) VoIP
8 1 (0.95%) WLAN
8 1 (0.95%) Broadband
General
1 11 (10.48%) Law
2 6 (5.71%) Finance
3 2 (1.90%) Legal
3 2 (1.90%) Marketing
4 1 (0.95%) Dutch Language
4 1 (0.95%) French Language
4 1 (0.95%) German Language
4 1 (0.95%) Games
4 1 (0.95%) Retail
Libraries, Frameworks & Software Standards
1 3 (2.86%) HTML
Miscellaneous
1 7 (6.67%) Analytical Skills
2 3 (2.86%) Thin Client
2 3 (2.86%) Fat Client
2 3 (2.86%) FMCG
3 2 (1.90%) Blackberry
4 1 (0.95%) Management Information System
Operating Systems
1 72 (68.57%) Windows
2 26 (24.76%) Windows 7
3 12 (11.43%) Windows XP
4 11 (10.48%) Windows 8
5 9 (8.57%) Windows Server 2003
5 9 (8.57%) Windows Server 2008
6 8 (7.62%) Apple iOS
6 8 (7.62%) Mac OS X
7 6 (5.71%) Linux
8 3 (2.86%) UNIX
Processes & Methodologies
1 21 (20.00%) ITIL
2 9 (8.57%) Incident Management
3 7 (6.67%) Kalman Filter
4 6 (5.71%) Problem Management
5 5 (4.76%) Service Delivery
6 2 (1.90%) Service Management
6 2 (1.90%) Time Management
7 1 (0.95%) User Acceptance Testing
7 1 (0.95%) Document Management
7 1 (0.95%) CRM
Programming Languages
1 4 (3.81%) SQL
2 1 (0.95%) C
Qualifications
1 8 (7.62%) ITIL Foundation Certificate
2 3 (2.86%) Degree
3 2 (1.90%) A+ Certification
3 2 (1.90%) Network+ Certification
3 2 (1.90%) ACTC
Quality Assurance & Compliance
1 18 (17.14%) SLA
System Software
1 66 (62.86%) Active Directory
2 9 (8.57%) VMware Infrastructure
3 4 (3.81%) XenApp
4 3 (2.86%) Terminal Services
Systems Management
1 4 (3.81%) Tivoli
1 4 (3.81%) Tivoli Storage Manager
1 4 (3.81%) Norton AntiVirus
1 4 (3.81%) Backup Exec
2 2 (1.90%) SCCM
Vendors
1 52 (49.52%) Microsoft
2 23 (21.90%) Citrix
3 21 (20.00%) VMware
4 10 (9.52%) Apple
5 4 (3.81%) Symantec
5 4 (3.81%) Adobe
5 4 (3.81%) IBM
5 4 (3.81%) MobileIron
6 3 (2.86%) Veeam
7 2 (1.90%) Nimsoft
Camberley, Surrey
Peopleworks
Salary: From £22,000 to £27,000 per annum £22,000 to £27,000 Negotiable + Bonu
Posted: 4 days ago
Redhill, Surrey
Evolution Recruitment Solutions
Salary: Circa 25000-30000
Posted: 6 days ago
Guildford
First Point
Salary: £22000 - £27000 per annum
Posted: 18 days ago