The table below looks at the statistics for the 1st Line Support role in IT jobs advertised for the Surrey region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support in their job title over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
First Line Support
Rank 162 152 178
Rank change year-on-year
-10 +26
Permanent jobs requiring a 1st Line Support 52 66 33
As % of all permanent IT jobs located in Surrey 1.17% 1.35% 0.68%
As % of the Job Titles category 1.23% 1.42% 0.72%
Number of salaries quoted 52 59 31
Average salary £20,750 £21,500 £20,500
Average salary % change year-on-year
-3.48% +4.87%
90% offered a salary of more than £19,000 £17,500 £19,000
10% offered a salary of more than £24,500 £28,500 £23,500
UK excluding London average salary £20,500 £20,000 £19,500
% change year-on-year
+2.50% +2.56%
1st Line Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Surrey region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Surrey
Permanent IT job ads with a match in the
Job Titles category
4216 4650 4603
As % of all permanent IT jobs located in Surrey 95.15% 95.35% 95.48%
Number of salaries quoted 3651 3818 3664
Average salary £42,500 £45,000 £42,500
Average salary % change year-on-year
-5.55% +5.88%
90% offered a salary of more than £25,000 £26,000 £26,000
10% offered a salary of more than £65,000 £60,000 £62,500
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

1st Line Support
Jobs Demand Trend in Surrey

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support in the job title across the Surrey region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in Surrey

1st Line Support
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Surrey region.

1st Line Support Salary Trend in Surrey

1st Line Support
Job Locations in Surrey

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support within the Surrey region over the 3 months to 28 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Camberley +12 10 £23,500 +38.23% 1
Guildford +4 9 £23,500 +23.68% 2
Woking +4 8 £20,000 +14.28%
Reigate +22 7 £20,750 -7.77%
Redhill -6 7 £20,750 -3.48%
Dorking +11 4 £22,000 -2.22%
Leatherhead -8 3 £21,000 +7.69%
Weybridge +6 1 £20,000 +2.56%
Epsom +3 1 £22,500 +2.27%
1st Line Support
South East

1st Line Support
Top 30 Related IT Skills in Surrey

For the 6 months to 28 August 2015, IT jobs across the Surrey region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title.

1 60 (60.61%) Windows
2 54 (54.55%) Active Directory
3 48 (48.48%) Microsoft
4 30 (30.30%) MS Office
5 28 (28.28%) MS Excel
6 23 (23.23%) SLA
7 21 (21.21%) WAN
8 19 (19.19%) LAN
9 18 (18.18%) VMware
10 17 (17.17%) ITIL
11 16 (16.16%) Windows 7
12 14 (14.14%) MS Exchange
12 14 (14.14%) Citrix
13 11 (11.11%) TCP/IP
13 11 (11.11%) Windows XP
14 9 (9.09%) Internet
15 8 (8.08%) Firewall
15 8 (8.08%) Apple
15 8 (8.08%) Law
15 8 (8.08%) Incident Management
15 8 (8.08%) Windows 8
15 8 (8.08%) Analytical Skills
16 7 (7.07%) ITIL Foundation Certificate
16 7 (7.07%) Service Delivery
17 6 (6.06%) Mac OS X
17 6 (6.06%) Linux
17 6 (6.06%) VMware Infrastructure
17 6 (6.06%) Apple iOS
17 6 (6.06%) Problem Management
18 5 (5.05%) Finance

1st Line Support
Top Related IT Skills in Surrey by Category

For the 6 months to 28 August 2015, IT jobs across the Surrey region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 14 (14.14%) MS Exchange
2 4 (4.04%) Blackberry Enterprise Server
3 3 (3.03%) WorkSite
4 2 (2.02%) SharePoint
5 1 (1.01%) Exchange Server 2010
5 1 (1.01%) Exchange Server 2013
Applications
1 30 (30.30%) MS Office
2 28 (28.28%) MS Excel
3 4 (4.04%) Adobe Creative Suite
Business Applications
1 1 (1.01%) Dynamics CRM
1 1 (1.01%) Remedy ITSM
Communications & Networking
1 21 (21.21%) WAN
2 19 (19.19%) LAN
3 11 (11.11%) TCP/IP
4 9 (9.09%) Internet
5 8 (8.08%) Firewall
6 4 (4.04%) SAN
7 3 (3.03%) DNS
7 3 (3.03%) DHCP
8 2 (2.02%) FTP
9 1 (1.01%) VoIP
9 1 (1.01%) WLAN
9 1 (1.01%) Broadband
General
1 8 (8.08%) Law
2 5 (5.05%) Finance
3 2 (2.02%) Marketing
4 1 (1.01%) Dutch Language
4 1 (1.01%) French Language
4 1 (1.01%) German Language
4 1 (1.01%) Games
4 1 (1.01%) Retail
Libraries, Frameworks & Software Standards
1 3 (3.03%) HTML
Miscellaneous
1 8 (8.08%) Analytical Skills
2 3 (3.03%) FMCG
3 1 (1.01%) iPad
3 1 (1.01%) Blackberry
3 1 (1.01%) Management Information System
Operating Systems
1 60 (60.61%) Windows
2 16 (16.16%) Windows 7
3 11 (11.11%) Windows XP
4 8 (8.08%) Windows 8
5 6 (6.06%) Mac OS X
5 6 (6.06%) Apple iOS
5 6 (6.06%) Linux
6 4 (4.04%) Windows Server 2003
6 4 (4.04%) Windows Server 2008
7 3 (3.03%) UNIX
Processes & Methodologies
1 17 (17.17%) ITIL
2 8 (8.08%) Incident Management
3 7 (7.07%) Service Delivery
4 6 (6.06%) Problem Management
5 4 (4.04%) Kalman Filter
6 2 (2.02%) Time Management
7 1 (1.01%) User Acceptance Testing
7 1 (1.01%) ITSM
7 1 (1.01%) CRM
7 1 (1.01%) Service Management
Programming Languages
1 4 (4.04%) SQL
Qualifications
1 7 (7.07%) ITIL Foundation Certificate
2 3 (3.03%) Degree
3 2 (2.02%) Cisco Certification
4 1 (1.01%) A+ Certification
4 1 (1.01%) Network+ Certification
Quality Assurance & Compliance
1 23 (23.23%) SLA
System Software
1 54 (54.55%) Active Directory
2 6 (6.06%) VMware Infrastructure
3 1 (1.01%) XenApp
Systems Management
1 4 (4.04%) Tivoli
1 4 (4.04%) Tivoli Storage Manager
2 1 (1.01%) Norton AntiVirus
2 1 (1.01%) Backup Exec
2 1 (1.01%) SCCM
Vendors
1 48 (48.48%) Microsoft
2 18 (18.18%) VMware
3 14 (14.14%) Citrix
4 8 (8.08%) Apple
5 4 (4.04%) MobileIron
5 4 (4.04%) Adobe
5 4 (4.04%) IBM
6 2 (2.02%) Cisco
6 2 (2.02%) Remedy
7 1 (1.01%) Symantec
Camberley, Surrey
Peopleworks
Salary: From £22,000 to £27,000 per annum £22,000 to £27,000 Negotiable + Bonu
Posted: 2 days ago
Shepperton
Recruitment Genius
Salary: £19000 - £23000 per annum
Posted: 2 days ago
Guildford, Surrey
@ITS
Salary: From £18,000 to £20,000 per annum + Bens
Posted: 5 days ago