The table below looks at the statistics for the 1st Line Support role in IT jobs advertised for the Surrey region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support in their job title over the 3 months to 27 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Mar 2015
Same period 2014 Same period 2013
First Line Support
Rank 127 152 156
Rank change year-on-year
+25 +4
Permanent jobs requiring a 1st Line Support 76 54 56
As % of all permanent IT jobs located in Surrey 1.69% 1.12% 1.11%
As % of the Job Titles category 1.77% 1.17% 1.16%
Number of salaries quoted 70 46 55
Average salary £21,750 £21,250 £22,500
Average salary % change year-on-year
+2.35% -5.55%
90% offered a salary of more than £19,850 £18,500 £17,000
10% offered a salary of more than £25,000 £26,500 £23,000
UK excluding London average salary £20,000 £20,000 £20,000
1st Line Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Surrey region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Surrey
Permanent IT job ads with a match in the
Job Titles category
4298 4612 4836
As % of all permanent IT jobs located in Surrey 95.41% 95.49% 95.99%
Number of salaries quoted 3572 3714 3822
Average salary £45,000 £45,000 £41,500
Average salary % change year-on-year
- +8.43%
90% offered a salary of more than £25,000 £26,000 £25,000
10% offered a salary of more than £65,000 £60,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

1st Line Support
Jobs Demand Trend in Surrey

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support in the job title across the Surrey region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in Surrey

1st Line Support
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Surrey region.

1st Line Support Salary Trend in Surrey

1st Line Support
Salary Histogram in Surrey

This chart provides a salary histogram for IT jobs citing 1st Line Support across the Surrey region over the 3 months to 27 March 2015.

1st Line Support Salary Histogram in Surrey

1st Line Support
Job Locations in Surrey

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support within the Surrey region over the 3 months to 27 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Guildford +16 18 £21,000 +10.52% 1
Woking +8 17 £21,000 -1.17%
Reigate - 9 £21,750 -
Redhill - 8 £21,750 -
Epsom +7 6 £20,375 -5.23% 1
Dorking -6 6 £21,500 -4.44%
Godalming +8 4 £23,750 +15.85%
Cobham - 3 - -
Horley - 2 £20,000 -
Leatherhead - 2 £21,500 -
Sunbury-on-Thames - 1 £13,000 -
Thames Ditton - 1 £25,000 -
1st Line Support
South East

1st Line Support
Top 30 Related IT Skills in Surrey

For the 6 months to 27 March 2015, IT jobs across the Surrey region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title.

1 97 (61.78%) Windows
2 88 (56.05%) Microsoft
3 72 (45.86%) Active Directory
4 70 (44.59%) MS Office
5 64 (40.76%) MS Excel
6 59 (37.58%) Citrix
7 46 (29.30%) Windows 7
8 44 (28.03%) ITIL
9 33 (21.02%) Internet
10 31 (19.75%) WAN
11 29 (18.47%) MS Exchange
12 28 (17.83%) TCP/IP
13 27 (17.20%) LAN
14 24 (15.29%) Incident Management
15 23 (14.65%) Windows XP
16 22 (14.01%) Service Management
17 21 (13.38%) XenApp
17 21 (13.38%) DNS
18 20 (12.74%) DHCP
18 20 (12.74%) HP
18 20 (12.74%) Windows Server 2008
19 18 (11.46%) VMware
19 18 (11.46%) A+ Certification
19 18 (11.46%) Windows Server 2003
20 17 (10.83%) SharePoint
20 17 (10.83%) Analytical Skills
21 16 (10.19%) Blackberry
21 16 (10.19%) Network+ Certification
21 16 (10.19%) VMware Infrastructure
22 15 (9.55%) Legal

1st Line Support
Top Related IT Skills in Surrey by Category

For the 6 months to 27 March 2015, IT jobs across the Surrey region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 29 (18.47%) MS Exchange
2 17 (10.83%) SharePoint
3 10 (6.37%) WorkSite
4 3 (1.91%) Blackberry Enterprise Server
5 1 (0.64%) Exchange Server 2003
5 1 (0.64%) Exchange Server 2007
Applications
1 70 (44.59%) MS Office
2 64 (40.76%) MS Excel
3 12 (7.64%) MS PowerPoint
Business Applications
1 1 (0.64%) SalesLogix
1 1 (0.64%) Dynamics AX
Cloud Services
1 3 (1.91%) Office 365
2 1 (0.64%) IaaS
2 1 (0.64%) SaaS
2 1 (0.64%) PaaS
2 1 (0.64%) Google Apps
Communications & Networking
1 33 (21.02%) Internet
2 31 (19.75%) WAN
3 28 (17.83%) TCP/IP
4 27 (17.20%) LAN
5 21 (13.38%) DNS
6 20 (12.74%) DHCP
7 12 (7.64%) Broadband
8 11 (7.01%) VoIP
9 9 (5.73%) Firewall
10 8 (5.10%) VPN
11 4 (2.55%) FTP
12 3 (1.91%) SAN
13 1 (0.64%) Wireless
13 1 (0.64%) IMAP
13 1 (0.64%) POP3
13 1 (0.64%) SMTP
Database & Business Intelligence
1 1 (0.64%) SQL Server
General
1 15 (9.55%) Legal
2 14 (8.92%) Law
3 8 (5.10%) Finance
4 7 (4.46%) Advertising
5 4 (2.55%) Marketing
6 1 (0.64%) Retail
Libraries, Frameworks & Software Standards
1 3 (1.91%) HTML
2 1 (0.64%) MAPI
Miscellaneous
1 17 (10.83%) Analytical Skills
2 16 (10.19%) Blackberry
3 9 (5.73%) Thin Client
3 9 (5.73%) Fat Client
4 5 (3.18%) Mobile Computing
5 2 (1.27%) EPoS
6 1 (0.64%) Management Information System
Operating Systems
1 97 (61.78%) Windows
2 46 (29.30%) Windows 7
3 23 (14.65%) Windows XP
4 20 (12.74%) Windows Server 2008
5 18 (11.46%) Windows Server 2003
6 13 (8.28%) Windows 8
7 11 (7.01%) Mac OS
8 7 (4.46%) Mac OS X
9 6 (3.82%) Linux
9 6 (3.82%) Apple iOS
10 4 (2.55%) Windows Server 2012
11 1 (0.64%) UNIX
11 1 (0.64%) Windows 2000 Server
Processes & Methodologies
1 44 (28.03%) ITIL
2 24 (15.29%) Incident Management
3 22 (14.01%) Service Management
4 15 (9.55%) CRM
5 11 (7.01%) Project Planning
6 10 (6.37%) Kalman Filter
7 7 (4.46%) ITSM
7 7 (4.46%) Service Delivery
8 5 (3.18%) Line Management
9 1 (0.64%) Mentoring
9 1 (0.64%) Agile Software Development
9 1 (0.64%) Document Management
9 1 (0.64%) Time Management
9 1 (0.64%) Change Management
9 1 (0.64%) Process Management
9 1 (0.64%) E-Commerce
9 1 (0.64%) Project Management
Programming Languages
1 3 (1.91%) SQL
2 1 (0.64%) C
Qualifications
1 18 (11.46%) A+ Certification
2 16 (10.19%) Network+ Certification
3 15 (9.55%) ITIL Foundation Certificate
4 14 (8.92%) MCP
5 11 (7.01%) Microsoft Certification
6 7 (4.46%) Degree
7 5 (3.18%) HND
8 3 (1.91%) ACTC
9 1 (0.64%) SAP Certification
9 1 (0.64%) CCNA
9 1 (0.64%) Cisco Certification
Quality Assurance & Compliance
1 8 (5.10%) SLA
2 1 (0.64%) ISO/IEC 27001
2 1 (0.64%) ISO 9001
System Software
1 72 (45.86%) Active Directory
2 21 (13.38%) XenApp
3 16 (10.19%) VMware Infrastructure
4 11 (7.01%) Citrix Presentation Server
4 11 (7.01%) XenDesktop
5 10 (6.37%) Terminal Services
6 1 (0.64%) VirtualBox
6 1 (0.64%) KVM
Systems Management
1 14 (8.92%) SCCM
2 10 (6.37%) Backup Exec
3 9 (5.73%) Norton AntiVirus
4 2 (1.27%) Tivoli
4 2 (1.27%) Tivoli Storage Manager
Vendors
1 88 (56.05%) Microsoft
2 59 (37.58%) Citrix
3 20 (12.74%) HP
4 18 (11.46%) VMware
5 13 (8.28%) Apple
5 13 (8.28%) Cisco
6 11 (7.01%) Sun
7 9 (5.73%) Symantec
7 9 (5.73%) Veeam
8 2 (1.27%) Nimsoft
8 2 (1.27%) IBM
9 1 (0.64%) Dell
9 1 (0.64%) Epicor
9 1 (0.64%) SAP
9 1 (0.64%) Sage
9 1 (0.64%) Google
9 1 (0.64%) NETGEAR
9 1 (0.64%) Kaspersky
9 1 (0.64%) MobileIron
Camberley, Surrey
Peopleworks
Salary: From £25,000 to £30,000 per annum £25,000 to £30,000 Negotiable + Bonu
Posted: 5 days ago
Epsom
Hays IT - Uk Posting account
Salary: £18000.00 - £23000.00 per annum + Benefits - Career Generation
Posted: 16 days ago
Guildford
NFP Group Ltd
Salary: £22000 - £27000 per annum
Posted: 21 days ago