The table below looks at the statistics for the 1st Line Support role in IT jobs advertised for the Surrey region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support in their job title over the 3 months to 7 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
7 Jul 2015
Same period 2014 Same period 2013
First Line Support
Rank 178 163 176
Rank change year-on-year
-15 +13
Permanent jobs requiring a 1st Line Support 39 67 45
As % of all permanent IT jobs located in Surrey 0.84% 1.28% 0.86%
As % of the Job Titles category 0.87% 1.34% 0.90%
Number of salaries quoted 37 66 42
Average salary £20,500 £22,000 £20,750
Average salary % change year-on-year
-6.81% +6.02%
90% offered a salary of more than £18,000 £17,000 £17,000
10% offered a salary of more than £24,500 £27,000 £25,750
UK excluding London average salary £20,500 £20,250 £19,500
% change year-on-year
+1.23% +3.84%
1st Line Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Surrey region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Surrey
Permanent IT job ads with a match in the
Job Titles category
4474 5006 5024
As % of all permanent IT jobs located in Surrey 96.44% 95.66% 95.75%
Number of salaries quoted 3781 4158 4101
Average salary £45,000 £45,000 £42,000
Average salary % change year-on-year
- +7.14%
90% offered a salary of more than £25,000 £26,500 £26,500
10% offered a salary of more than £65,000 £60,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

1st Line Support
Jobs Demand Trend in Surrey

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support in the job title across the Surrey region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in Surrey

1st Line Support
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Surrey region.

1st Line Support Salary Trend in Surrey

1st Line Support
Job Locations in Surrey

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support within the Surrey region over the 3 months to 7 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Woking +22 10 £20,000 +21.21%
Guildford +14 10 £21,000 +21.73% 1
Camberley +2 7 £23,500 +4.44%
Godalming - 3 £18,000 -
Epsom +7 2 £23,750 +21.79%
Dorking +6 1 £22,000 +12.82%
Egham - 1 - -
Sunbury-on-Thames - 1 £16,000 -
Cobham - 1 - -
1st Line Support
South East

1st Line Support
Top 30 Related IT Skills in Surrey

For the 6 months to 7 July 2015, IT jobs across the Surrey region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title.

1 79 (69.91%) Windows
2 71 (62.83%) Active Directory
3 54 (47.79%) Microsoft
4 38 (33.63%) MS Office
5 34 (30.09%) MS Excel
6 33 (29.20%) Citrix
7 31 (27.43%) Windows 7
8 26 (23.01%) WAN
9 24 (21.24%) LAN
10 22 (19.47%) MS Exchange
11 21 (18.58%) ITIL
12 19 (16.81%) VMware
13 18 (15.93%) TCP/IP
13 18 (15.93%) SLA
14 13 (11.50%) Windows Server 2008
14 13 (11.50%) Law
14 13 (11.50%) Windows XP
15 12 (10.62%) Firewall
15 12 (10.62%) Apple
15 12 (10.62%) Windows Server 2003
16 11 (9.73%) Internet
16 11 (9.73%) Windows 8
17 10 (8.85%) VMware Infrastructure
17 10 (8.85%) Incident Management
17 10 (8.85%) Mac OS X
17 10 (8.85%) DNS
17 10 (8.85%) DHCP
18 9 (7.96%) Apple iOS
18 9 (7.96%) ITIL Foundation Certificate
19 8 (7.08%) Kalman Filter

1st Line Support
Top Related IT Skills in Surrey by Category

For the 6 months to 7 July 2015, IT jobs across the Surrey region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 22 (19.47%) MS Exchange
2 8 (7.08%) WorkSite
3 5 (4.42%) Blackberry Enterprise Server
4 2 (1.77%) SharePoint
5 1 (0.88%) Exchange Server 2007
5 1 (0.88%) Exchange Server 2010
5 1 (0.88%) Exchange Server 2013
Applications
1 38 (33.63%) MS Office
2 34 (30.09%) MS Excel
3 3 (2.65%) Adobe Creative Suite
4 2 (1.77%) MS PowerPoint
Business Applications
1 1 (0.88%) Dynamics CRM
Cloud Services
1 1 (0.88%) Google Apps
1 1 (0.88%) Office 365
Communications & Networking
1 26 (23.01%) WAN
2 24 (21.24%) LAN
3 18 (15.93%) TCP/IP
4 12 (10.62%) Firewall
5 11 (9.73%) Internet
6 10 (8.85%) DNS
6 10 (8.85%) DHCP
7 4 (3.54%) FTP
8 3 (2.65%) SAN
9 2 (1.77%) VoIP
10 1 (0.88%) WLAN
10 1 (0.88%) POP3
10 1 (0.88%) SMTP
10 1 (0.88%) VPN
10 1 (0.88%) Broadband
10 1 (0.88%) Wireless
10 1 (0.88%) IMAP
General
1 13 (11.50%) Law
2 6 (5.31%) Finance
3 4 (3.54%) Marketing
4 2 (1.77%) Legal
5 1 (0.88%) Games
5 1 (0.88%) Retail
5 1 (0.88%) Dutch Language
5 1 (0.88%) French Language
5 1 (0.88%) German Language
Libraries, Frameworks & Software Standards
1 3 (2.65%) HTML
2 1 (0.88%) MAPI
Miscellaneous
1 8 (7.08%) Analytical Skills
2 6 (5.31%) Blackberry
3 5 (4.42%) Thin Client
3 5 (4.42%) Fat Client
4 2 (1.77%) FMCG
5 1 (0.88%) Data Centre
5 1 (0.88%) EPoS
5 1 (0.88%) Management Information System
Operating Systems
1 79 (69.91%) Windows
2 31 (27.43%) Windows 7
3 13 (11.50%) Windows XP
3 13 (11.50%) Windows Server 2008
4 12 (10.62%) Windows Server 2003
5 11 (9.73%) Windows 8
6 10 (8.85%) Mac OS X
7 9 (7.96%) Apple iOS
8 6 (5.31%) Linux
9 2 (1.77%) UNIX
9 2 (1.77%) Mac OS
Processes & Methodologies
1 21 (18.58%) ITIL
2 10 (8.85%) Incident Management
3 8 (7.08%) Kalman Filter
4 6 (5.31%) Problem Management
5 5 (4.42%) Service Management
5 5 (4.42%) Service Delivery
6 2 (1.77%) Project Planning
7 1 (0.88%) User Acceptance Testing
7 1 (0.88%) Time Management
7 1 (0.88%) Document Management
7 1 (0.88%) CRM
7 1 (0.88%) Line Management
Programming Languages
1 3 (2.65%) SQL
2 1 (0.88%) C
Qualifications
1 9 (7.96%) ITIL Foundation Certificate
2 5 (4.42%) A+ Certification
3 3 (2.65%) Network+ Certification
3 3 (2.65%) ACTC
3 3 (2.65%) Degree
4 2 (1.77%) MCP
Quality Assurance & Compliance
1 18 (15.93%) SLA
System Software
1 71 (62.83%) Active Directory
2 10 (8.85%) VMware Infrastructure
3 8 (7.08%) XenApp
4 5 (4.42%) Terminal Services
5 2 (1.77%) Citrix Presentation Server
5 2 (1.77%) XenDesktop
6 1 (0.88%) VirtualBox
6 1 (0.88%) KVM
Systems Management
1 7 (6.19%) Backup Exec
2 6 (5.31%) Norton AntiVirus
3 5 (4.42%) SCCM
4 2 (1.77%) Tivoli
4 2 (1.77%) Tivoli Storage Manager
Vendors
1 54 (47.79%) Microsoft
2 33 (29.20%) Citrix
3 19 (16.81%) VMware
4 12 (10.62%) Apple
5 6 (5.31%) Symantec
6 5 (4.42%) Veeam
7 4 (3.54%) MobileIron
8 3 (2.65%) Adobe
8 3 (2.65%) HP
9 2 (1.77%) IBM
9 2 (1.77%) Nimsoft
10 1 (0.88%) Google
10 1 (0.88%) NETGEAR
10 1 (0.88%) Kaspersky
10 1 (0.88%) Cisco
10 1 (0.88%) Dell
Guildford, Surrey
First Point
Salary: £22000 - £27000 per annum
Posted: 13 hours ago
West Byfleet, Surrey
Bowerford Associates Ltd
Salary: From £20,000 to £22,000 per annum Great Benefits
Posted: 4 days ago