The first table below looks at the demand for Service Desk Management skills in IT jobs advertised for the Hampshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Management over the 3 months to 31 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Hampshire region.

Location
3 months to
31 Jul 2014
Same period 2013 Same period 2012
Service Desk Management
Rank 192 174 189
Rank change year-on-year
-18 +15
Permanent jobs citing Service Desk Management 5 18 2
As % of all permanent IT jobs located in Hampshire 0.13% 0.46% 0.050%
As % of the Processes & Methodologies category 0.16% 0.59% 0.065%
Number of salaries quoted 4 18 2
Average salary £24,000 £37,500 £35,000
Average salary % change year-on-year
-36.00% +7.14%
UK excluding London average salary £37,500 £37,500 £36,250
% change year-on-year
- +3.44%
Processes & Methodologies Category
Hampshire
Permanent IT job ads with a match in the
Processes & Methodologies category
3076 3028 3093
As % of all permanent IT jobs located in Hampshire 77.81% 76.58% 77.48%
Number of salaries quoted 2461 2564 2646
Average salary £42,500 £41,000 £41,000
Average salary % change year-on-year
+3.65% -
90% offered a salary of more than £27,500 £27,500 £28,000
10% offered a salary of more than £60,500 £62,500 £67,000
UK excluding London average salary £42,500 £40,500 £40,000
% change year-on-year
+4.93% +1.25%
Service Desk Management
South East

Service Desk Management
Jobs Demand Trend in Hampshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Management across the Hampshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Desk Management Jobs Demand Trend in Hampshire

Service Desk Management
Salary Trend in Hampshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Management across the Hampshire region.

Service Desk Management Salary Trend in Hampshire

Service Desk Management
Job Locations in Hampshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Management within the Hampshire region over the 3 months to 31 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Southampton -7 4 £24,000 -36.00%
Service Desk Management
South East

Service Desk Management
Top 16 Related IT Skills in Hampshire

For the 6 months to 31 July 2014, IT jobs across the Hampshire region citing Service Desk Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Desk Management.

1 5 (100.00%) ITIL
2 4 (80.00%) MCP
2 4 (80.00%) Windows
2 4 (80.00%) MS Excel
2 4 (80.00%) SLA
2 4 (80.00%) Microsoft
2 4 (80.00%) A+ Certification
2 4 (80.00%) Configuration Management
2 4 (80.00%) Change Management
2 4 (80.00%) Incident Management
2 4 (80.00%) Problem Management
2 4 (80.00%) MS Office
3 1 (20.00%) Stakeholder Management
3 1 (20.00%) Retail
3 1 (20.00%) Service Delivery
3 1 (20.00%) ITIL Certification

Service Desk Management
Top Related IT Skills in Hampshire by Category

For the 6 months to 31 July 2014, IT jobs across the Hampshire region citing Service Desk Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Desk Management. Up to 20 skills are shown per category.

Applications
1 4 (80.00%) MS Excel
1 4 (80.00%) MS Office
General
1 1 (20.00%) Retail
Job Titles
1 4 (80.00%) Analyst
1 4 (80.00%) Service Analyst
1 4 (80.00%) Service Desk Analyst
2 1 (20.00%) Support Manager
2 1 (20.00%) Applications Support Manager
2 1 (20.00%) Applications Manager
2 1 (20.00%) Applications Support
Operating Systems
1 4 (80.00%) Windows
Processes & Methodologies
1 5 (100.00%) ITIL
2 4 (80.00%) Configuration Management
2 4 (80.00%) Change Management
2 4 (80.00%) Incident Management
2 4 (80.00%) Problem Management
3 1 (20.00%) Stakeholder Management
3 1 (20.00%) Service Delivery
Qualifications
1 4 (80.00%) MCP
1 4 (80.00%) A+ Certification
2 1 (20.00%) ITIL Certification
Quality Assurance & Compliance
1 4 (80.00%) SLA
Vendors
1 4 (80.00%) Microsoft