The table below looks at the statistics for Service Desk Management skills in IT jobs advertised for the Hampshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Management over the 3 months to 22 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Oct 2014
Same period 2013 Same period 2012
Service Desk Management
Rank - 188 187
Permanent jobs citing Service Desk Management 0 3 11
As % of all permanent IT jobs located in Hampshire - 0.084% 0.26%
As % of the Processes & Methodologies category - 0.11% 0.33%
Number of salaries quoted 0 3 11
Average salary - £37,500 £35,000
Average salary % change year-on-year
- +7.14%
UK excluding London average salary £28,750 £37,000 £40,000
% change year-on-year
-22.29% -7.50%
Service Desk Management
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Hampshire region.

Processes & Methodologies Category
Hampshire
Permanent IT job ads with a match in the
Processes & Methodologies category
3063 2853 3290
As % of all permanent IT jobs located in Hampshire 81.35% 79.47% 78.52%
Number of salaries quoted 2578 2399 2803
Average salary £42,500 £42,500 £42,500
90% offered a salary of more than £30,000 £26,000 £30,000
10% offered a salary of more than £62,500 £58,500 £65,000
UK excluding London average salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

Service Desk Management
Jobs Demand Trend in Hampshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Management across the Hampshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Desk Management Jobs Demand Trend in Hampshire

Service Desk Management
Salary Trend in Hampshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Management across the Hampshire region.

Service Desk Management Salary Trend in Hampshire

Service Desk Management
Top 18 Related IT Skills in Hampshire

For the 6 months to 22 October 2014, IT jobs across the Hampshire region citing Service Desk Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Desk Management.

1 5 (100.00%) ITIL
2 4 (80.00%) MCP
2 4 (80.00%) Windows
2 4 (80.00%) MS Excel
2 4 (80.00%) SLA
2 4 (80.00%) Microsoft
2 4 (80.00%) A+ Certification
2 4 (80.00%) Configuration Management
2 4 (80.00%) Incident Management
2 4 (80.00%) Problem Management
2 4 (80.00%) Mentoring
2 4 (80.00%) Analytical Skills
2 4 (80.00%) Change Management
2 4 (80.00%) MS Office
3 1 (20.00%) Stakeholder Management
3 1 (20.00%) Retail
3 1 (20.00%) Service Delivery
3 1 (20.00%) ITIL Certification

Service Desk Management
Top Related IT Skills in Hampshire by Category

For the 6 months to 22 October 2014, IT jobs across the Hampshire region citing Service Desk Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Desk Management. Up to 20 skills are shown per category.

Applications
1 4 (80.00%) MS Excel
1 4 (80.00%) MS Office
General
1 1 (20.00%) Retail
Job Titles
1 4 (80.00%) Analyst
1 4 (80.00%) Service Analyst
1 4 (80.00%) Service Desk Analyst
2 1 (20.00%) Support Manager
2 1 (20.00%) Applications Support Manager
2 1 (20.00%) Applications Manager
2 1 (20.00%) Applications Support
Miscellaneous
1 4 (80.00%) Analytical Skills
Operating Systems
1 4 (80.00%) Windows
Processes & Methodologies
1 5 (100.00%) ITIL
2 4 (80.00%) Configuration Management
2 4 (80.00%) Incident Management
2 4 (80.00%) Problem Management
2 4 (80.00%) Mentoring
2 4 (80.00%) Change Management
3 1 (20.00%) Stakeholder Management
3 1 (20.00%) Service Delivery
Qualifications
1 4 (80.00%) MCP
1 4 (80.00%) A+ Certification
2 1 (20.00%) ITIL Certification
Quality Assurance & Compliance
1 4 (80.00%) SLA
Vendors
1 4 (80.00%) Microsoft