Service Desk Management Jobs in the South East

Service Desk Management
England > South East

The following table provides summary statistics for permanent job vacancies advertised in the South East with a requirement for Service Desk Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Desk Management over the 6 months to 3 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
3 May 2024
Same period 2023 Same period 2022
Rank 387 383 470
Rank change year-on-year -4 +87 -85
Permanent jobs citing Service Desk Management 6 20 11
As % of all permanent jobs advertised in the South East 0.036% 0.13% 0.055%
As % of the Processes & Methodologies category 0.042% 0.14% 0.059%
Number of salaries quoted 5 20 8
10th Percentile - - £36,850
25th Percentile £41,250 £25,500 £49,375
Median annual salary (50th Percentile) £54,000 £37,500 £56,250
Median % change year-on-year +44.00% -33.33% +18.42%
75th Percentile £61,250 £46,563 £67,500
90th Percentile - £55,000 £68,250
England median annual salary £48,250 £42,500 £37,500
% change year-on-year +13.53% +13.33% -16.20%

All Process and Methodology Skills
South East

Service Desk Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the South East with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 14,155 14,128 18,757
As % of all permanent jobs advertised in the South East 84.77% 94.49% 94.44%
Number of salaries quoted 9,933 8,194 12,068
10th Percentile £27,500 £30,500 £31,250
25th Percentile £36,250 £41,250 £41,704
Median annual salary (50th Percentile) £50,000 £55,000 £55,000
Median % change year-on-year -9.09% - +10.00%
75th Percentile £65,000 £72,500 £70,000
90th Percentile £77,500 £86,250 £82,500
England median annual salary £55,000 £62,500 £60,000
% change year-on-year -12.00% +4.17% +9.09%

Service Desk Management
Job Vacancy Trend in the South East

Job postings citing Service Desk Management as a proportion of all IT jobs advertised in the South East.

Job vacancy trend for Service Desk Management in the South East

Service Desk Management
Salary Trend in the South East

3-month moving average salary quoted in jobs citing Service Desk Management in the South East.

Salary trend for Service Desk Management in the South East

Service Desk Management
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Management within the South East region over the 6 months to 3 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Thames Valley +17 2 £57,500 +43.75%
Surrey +1 2 £47,500 -13.64%
Oxfordshire - 2 £57,500 -
Hampshire -31 1 - - 1
Kent - 1 £54,000 -
Service Desk Management
England

Service Desk Management
Co-occurring Skills and Capabilities in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Communications & Networking
1 1 (16.67%) Firewall
Database & Business Intelligence
1 1 (16.67%) Oracle Reports
General
1 2 (33.33%) Finance
1 2 (33.33%) Retail
2 1 (16.67%) Social Skills
Job Titles
1 5 (83.33%) Service Manager
2 3 (50.00%) Service Desk Manager
3 2 (33.33%) Delivery Manager
3 2 (33.33%) Service Delivery Manager
4 1 (16.67%) Analyst
4 1 (16.67%) Service Analyst
4 1 (16.67%) Service Desk Analyst
4 1 (16.67%) Technical Manager
4 1 (16.67%) Technical Services Manager
Miscellaneous
1 1 (16.67%) PMI
Operating Systems
1 2 (33.33%) Windows
2 1 (16.67%) Linux
2 1 (16.67%) Unix
2 1 (16.67%) Windows Server
Processes & Methodologies
1 4 (66.67%) Service Management
2 3 (50.00%) Customer Service
2 3 (50.00%) ITIL
2 3 (50.00%) Service Delivery
3 2 (33.33%) Change Advisory Board
3 2 (33.33%) Coaching
3 2 (33.33%) Incident Management
4 1 (16.67%) Budgeting
4 1 (16.67%) Budgeting and Forecasting
4 1 (16.67%) Network Monitoring
4 1 (16.67%) PRINCE2
4 1 (16.67%) Programme Management
4 1 (16.67%) Project Management
4 1 (16.67%) Strategic Thinking
4 1 (16.67%) Systems Engineering
Qualifications
1 1 (16.67%) PMI Certification
1 1 (16.67%) PMP
Quality Assurance & Compliance
1 2 (33.33%) GDPR
1 2 (33.33%) SLA
2 1 (16.67%) ISO/IEC 27001
System Software
1 1 (16.67%) Active Directory
Systems Management
1 1 (16.67%) IBM BigFix
1 1 (16.67%) Tivoli
Vendors
1 1 (16.67%) Oracle
1 1 (16.67%) Remedy
1 1 (16.67%) ServiceNow