The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Harrogate region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 11 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
11 Feb 2016
Same period 2015 Same period 2014
Technical Support
Rank 25 - 55
Rank change year-on-year
- 0
Permanent jobs requiring a Technical Support 20 0 1
As % of all permanent IT jobs located in Harrogate 6.19% - 0.30%
As % of the Job Titles category 6.37% - 0.30%
Number of salaries quoted 19 0 1
Average salary £25,000 - £32,000
UK excluding London average salary £30,000 £32,000 £30,000
% change year-on-year
-6.25% +6.66%
Technical Support
North Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Harrogate region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Harrogate
Permanent IT job ads with a match in the
Job Titles category
314 341 331
As % of all permanent IT jobs located in Harrogate 97.21% 98.84% 97.93%
Number of salaries quoted 287 323 299
Average salary £35,000 £35,000 £37,500
Average salary % change year-on-year
- -6.66%
90% offered a salary of more than £22,500 £25,000 £24,000
10% offered a salary of more than £50,000 £50,000 £50,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Technical Support
Jobs Demand Trend in Harrogate

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Harrogate region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Harrogate

Technical Support
Salary Trend in Harrogate

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Harrogate region.

Technical Support Salary Trend in Harrogate

Technical Support
Salary Histogram in Harrogate

This chart provides a salary histogram for IT jobs citing Technical Support across the Harrogate region over the 3 months to 11 February 2016.

Technical Support Salary Histogram in Harrogate

Technical Support
Top 30 Related IT Skills in Harrogate

For the 6 months to 11 February 2016, IT jobs across the Harrogate region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 51 (98.08%) Windows
2 33 (63.46%) ITIL
3 31 (59.62%) Windows Server
4 29 (55.77%) VMware
5 28 (53.85%) Active Directory
6 26 (50.00%) Microsoft
7 25 (48.08%) SQL
8 17 (32.69%) MS Office
9 14 (26.92%) CCNA
9 14 (26.92%) Cisco Certification
10 13 (25.00%) VMware Infrastructure
11 11 (21.15%) TCP/IP
11 11 (21.15%) French Language
12 10 (19.23%) MS Excel
13 9 (17.31%) Citrix
14 8 (15.38%) Unix
14 8 (15.38%) SLA
14 8 (15.38%) VoIP
14 8 (15.38%) Service Delivery
15 7 (13.46%) Firewall
15 7 (13.46%) ISDN
15 7 (13.46%) PSTN
15 7 (13.46%) Stakeholder Engagement
16 5 (9.62%) Polycom
16 5 (9.62%) XenApp
16 5 (9.62%) XenServer
16 5 (9.62%) Windows 7
16 5 (9.62%) NetScaler
16 5 (9.62%) Change Control
16 5 (9.62%) Cisco

Technical Support
Top Related IT Skills in Harrogate by Category

For the 6 months to 11 February 2016, IT jobs across the Harrogate region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (3.85%) Exchange Server 2003
1 2 (3.85%) MS Exchange
Applications
1 17 (32.69%) MS Office
2 10 (19.23%) MS Excel
Communications & Networking
1 11 (21.15%) TCP/IP
2 8 (15.38%) VoIP
3 7 (13.46%) Firewall
3 7 (13.46%) ISDN
3 7 (13.46%) PSTN
4 5 (9.62%) NetScaler
5 4 (7.69%) Broadband
5 4 (7.69%) Internet
6 3 (5.77%) DHCP
6 3 (5.77%) DNS
General
1 11 (21.15%) French Language
Miscellaneous
1 4 (7.69%) Analytical Skills
1 4 (7.69%) Data Centre
1 4 (7.69%) Handset
1 4 (7.69%) Management Information System
2 2 (3.85%) Replication
Operating Systems
1 51 (98.08%) Windows
2 31 (59.62%) Windows Server
3 8 (15.38%) Unix
4 5 (9.62%) Windows 7
5 3 (5.77%) Windows 8
5 3 (5.77%) Windows Server 2008
6 2 (3.85%) Windows Server 2003
6 2 (3.85%) Windows XP
Processes & Methodologies
1 33 (63.46%) ITIL
2 8 (15.38%) Service Delivery
3 7 (13.46%) Stakeholder Engagement
4 5 (9.62%) Change Control
5 4 (7.69%) Service Management
5 4 (7.69%) Time Management
Programming Languages
1 25 (48.08%) SQL
Qualifications
1 14 (26.92%) CCNA
1 14 (26.92%) Cisco Certification
2 5 (9.62%) Microsoft Certification
3 4 (7.69%) Degree
3 4 (7.69%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 8 (15.38%) SLA
System Software
1 28 (53.85%) Active Directory
2 13 (25.00%) VMware Infrastructure
3 5 (9.62%) XenApp
3 5 (9.62%) XenServer
4 4 (7.69%) vSphere
5 2 (3.85%) Terminal Server
Systems Management
1 4 (7.69%) OpenView
Vendors
1 29 (55.77%) VMware
2 26 (50.00%) Microsoft
3 9 (17.31%) Citrix
4 5 (9.62%) Cisco
4 5 (9.62%) Polycom
5 4 (7.69%) BroadSoft
5 4 (7.69%) BT
5 4 (7.69%) HP
Harrogate, North Yorkshire
4it Recruitment Ltd
Salary: From £20,000 to £30,000 per annum plus additional benefits
Posted: Yesterday