The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Harrogate region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 20 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
20 Aug 2014
Same period 2013 Same period 2012
Technical Support
Rank 45 32 26
Rank change year-on-year
-13 -6
Permanent jobs requiring a Technical Support 3 1 9
As % of all permanent IT jobs located in Harrogate 0.90% 0.56% 4.17%
As % of the Job Titles category 0.92% 0.59% 4.23%
Number of salaries quoted 3 1 9
Average salary £32,000 £20,000 £29,000
Average salary % change year-on-year
+60.00% -31.03%
UK excluding London average salary £30,000 £31,000 £30,000
% change year-on-year
-3.22% +3.33%
Technical Support
North Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Harrogate region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Harrogate
Permanent IT job ads with a match in the
Job Titles category
326 170 213
As % of all permanent IT jobs located in Harrogate 97.60% 96.05% 98.61%
Number of salaries quoted 275 150 174
Average salary £40,000 £40,500 £35,000
Average salary % change year-on-year
-1.23% +15.71%
90% offered a salary of more than £25,000 £20,000 £22,500
10% offered a salary of more than £50,000 £45,000 £48,500
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Technical Support
Jobs Demand Trend in Harrogate

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Harrogate region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Harrogate

Technical Support
Salary Trend in Harrogate

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Harrogate region.

Technical Support Salary Trend in Harrogate

Technical Support
Top 25 Related IT Skills in Harrogate

For the 6 months to 20 August 2014, IT jobs across the Harrogate region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 16 (100.00%) Citrix
2 14 (87.50%) Windows Server 2008
2 14 (87.50%) Windows
2 14 (87.50%) Microsoft
3 11 (68.75%) TCP/IP
4 9 (56.25%) MS Office
4 9 (56.25%) Windows Server 2003
5 8 (50.00%) Legal
5 8 (50.00%) MS Excel
6 7 (43.75%) LAN
6 7 (43.75%) Active Directory
7 6 (37.50%) Finance
7 6 (37.50%) VMware
7 6 (37.50%) Cisco Certification
7 6 (37.50%) VMware Infrastructure
8 5 (31.25%) Windows 7
8 5 (31.25%) Network Management
9 4 (25.00%) Microsoft Certification
9 4 (25.00%) CCNA
9 4 (25.00%) Windows XP
9 4 (25.00%) MCSE
10 2 (12.50%) SharePoint Server
10 2 (12.50%) ATM
10 2 (12.50%) Cisco
11 1 (6.25%) ITIL

Technical Support
Top Related IT Skills in Harrogate by Category

For the 6 months to 20 August 2014, IT jobs across the Harrogate region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (12.50%) SharePoint Server
Applications
1 9 (56.25%) MS Office
2 8 (50.00%) MS Excel
Communications & Networking
1 11 (68.75%) TCP/IP
2 7 (43.75%) LAN
3 2 (12.50%) ATM
General
1 8 (50.00%) Legal
2 6 (37.50%) Finance
Operating Systems
1 14 (87.50%) Windows
1 14 (87.50%) Windows Server 2008
2 9 (56.25%) Windows Server 2003
3 5 (31.25%) Windows 7
4 4 (25.00%) Windows XP
Processes & Methodologies
1 5 (31.25%) Network Management
2 1 (6.25%) ITIL
Qualifications
1 6 (37.50%) Cisco Certification
2 4 (25.00%) Microsoft Certification
2 4 (25.00%) MCSE
2 4 (25.00%) CCNA
System Software
1 7 (43.75%) Active Directory
2 6 (37.50%) VMware Infrastructure
Vendors
1 16 (100.00%) Citrix
2 14 (87.50%) Microsoft
3 6 (37.50%) VMware
4 2 (12.50%) Cisco