The statistics below represent IT jobs advertised across the North Yorkshire region that had Technical Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 19 February 2017 with a comparison to same period over 2 years.

3 months to
19 Feb 2017
Same period 2016 Same period 2015
Technical Support
Yorkshire / North Yorkshire
Rank 66 67 102
Rank change year-on-year
+1 +35
Permanent jobs requiring a Technical Support 9 18 3
As % of all permanent IT jobs located in North Yorkshire 1.21% 2.06% 0.27%
As % of the Job Titles category 1.25% 2.09% 0.28%
Number of salaries quoted 9 17 3
Median salary £21,500 £25,000 £22,500
Median salary % change year-on-year
-14.00% +11.11%
UK excluding London median salary £27,000 £29,750 £31,500
% change year-on-year
-9.24% -5.55%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North Yorkshire
Permanent IT job ads with a match in the
Job Titles category
720 861 1088
As % of all permanent IT jobs located in North Yorkshire 97.17% 98.63% 98.82%
Number of salaries quoted 594 774 926
Median salary £40,000 £37,500 £40,000
Median salary % change year-on-year
+6.66% -6.25%
90% offered a salary of more than £22,500 £24,000 £24,000
10% offered a salary of more than £50,000 £52,500 £50,000
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

Technical Support
Jobs Demand Trend in North Yorkshire

The demand trend of job ads across the North Yorkshire region that featured Technical Support in the job title.

Technical Support Jobs Demand Trend in North Yorkshire

Technical Support
Salary Trend in North Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the North Yorkshire region.

Technical Support Salary Trend in North Yorkshire

Technical Support
Salary Histogram in North Yorkshire

This chart provides a salary histogram for IT jobs citing Technical Support across the North Yorkshire region over the 3 months to 19 February 2017.

Technical Support Salary Histogram in North Yorkshire

Technical Support
Job Locations in North Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support within the North Yorkshire region over the 3 months to 19 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Harrogate -2 7 £21,500 -14.00%
York -7 2 £43,000 +43.33%
Technical Support
Yorkshire

Technical Support Skill Set
Top 30 Related IT Skills in North Yorkshire

For the 6 months to 19 February 2017, Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North Yorkshire region featuring Technical Support in the job title.

1 10 (58.82%) VMware
1 10 (58.82%) Windows
2 9 (52.94%) SAN
2 9 (52.94%) Active Directory
2 9 (52.94%) Citrix
2 9 (52.94%) Windows Server 2008
2 9 (52.94%) XenApp
3 7 (41.18%) XenServer
3 7 (41.18%) VMware ESXi
3 7 (41.18%) Service Delivery
3 7 (41.18%) OpenView
3 7 (41.18%) HP
3 7 (41.18%) ITIL
3 7 (41.18%) TCP/IP
3 7 (41.18%) DNS
3 7 (41.18%) SLA
3 7 (41.18%) vSphere
3 7 (41.18%) NAS
3 7 (41.18%) Windows Server 2012
4 6 (35.29%) Cisco
5 5 (29.41%) ADSL
5 5 (29.41%) DHCP
6 4 (23.53%) Microsoft
6 4 (23.53%) SQL Server
6 4 (23.53%) Windows Server 2003
7 3 (17.65%) Windows Server
7 3 (17.65%) Office 365
7 3 (17.65%) MS Excel
8 2 (11.76%) Exchange Server 2010
8 2 (11.76%) Exchange Server 2003

Technical Support Skill Set
Top Related IT Skills in North Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (11.76%) Exchange Server 2003
1 2 (11.76%) Exchange Server 2007
1 2 (11.76%) Exchange Server 2010
1 2 (11.76%) Exchange Server 2013
1 2 (11.76%) IIS
1 2 (11.76%) MS Exchange
Applications
1 3 (17.65%) MS Excel
Cloud Services
1 3 (17.65%) Office 365
Communications & Networking
1 9 (52.94%) SAN
2 7 (41.18%) DNS
2 7 (41.18%) NAS
2 7 (41.18%) TCP/IP
3 5 (29.41%) ADSL
3 5 (29.41%) DHCP
4 2 (11.76%) LAN
4 2 (11.76%) LDAP
4 2 (11.76%) WAN
5 1 (5.88%) VoIP
Database & Business Intelligence
1 4 (23.53%) SQL Server
General
1 1 (5.88%) Electronics
1 1 (5.88%) Finance
Miscellaneous
1 2 (11.76%) Analytical Skills
2 1 (5.88%) Data Centre
2 1 (5.88%) Mainframe
2 1 (5.88%) Management Information System
Operating Systems
1 10 (58.82%) Windows
2 9 (52.94%) Windows Server 2008
3 7 (41.18%) Windows Server 2012
4 4 (23.53%) Windows Server 2003
5 3 (17.65%) Windows Server
6 2 (11.76%) Linux
6 2 (11.76%) Unix
6 2 (11.76%) Windows 2000
7 1 (5.88%) MVS
Processes & Methodologies
1 7 (41.18%) ITIL
1 7 (41.18%) Service Delivery
2 1 (5.88%) BCP
2 1 (5.88%) Incident Management
2 1 (5.88%) Performance Monitoring
2 1 (5.88%) Service Management
2 1 (5.88%) Stakeholder Management
2 1 (5.88%) Supplier Management
2 1 (5.88%) Time Management
2 1 (5.88%) Workflow
Programming Languages
1 2 (11.76%) SQL
Qualifications
1 2 (11.76%) Citrix Certification
1 2 (11.76%) MCP
1 2 (11.76%) Microsoft Certification
Quality Assurance & Compliance
1 7 (41.18%) SLA
2 1 (5.88%) ISO/IEC 27001
System Software
1 9 (52.94%) Active Directory
1 9 (52.94%) XenApp
2 7 (41.18%) VMware ESXi
2 7 (41.18%) vSphere
2 7 (41.18%) XenServer
3 2 (11.76%) VMware Infrastructure
Systems Management
1 7 (41.18%) OpenView
Vendors
1 10 (58.82%) VMware
2 9 (52.94%) Citrix
3 7 (41.18%) HP
4 6 (35.29%) Cisco
5 4 (23.53%) Microsoft
6 2 (11.76%) EMC
6 2 (11.76%) Isilon
6 2 (11.76%) NetApp
7 1 (5.88%) BT
7 1 (5.88%) Nimsoft
7 1 (5.88%) Openreach