The table below looks at the statistics for the Technical Support role in IT jobs advertised for the North Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 31 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Aug 2015
Same period 2014 Same period 2013
Technical Support
Rank 62 86 66
Rank change year-on-year
+24 -20
Permanent jobs requiring a Technical Support 31 6 17
As % of all permanent IT jobs located in North Yorkshire 3.28% 0.55% 2.35%
As % of the Job Titles category 3.37% 0.56% 2.49%
Number of salaries quoted 30 5 17
Average salary £23,750 £32,500 £27,000
Average salary % change year-on-year
-26.92% +20.37%
90% offered a salary of more than £22,500 £29,300 £21,500
10% offered a salary of more than £37,000 £43,300 £29,200
UK excluding London average salary £28,000 £30,000 £31,000
% change year-on-year
-6.66% -3.22%
Technical Support
Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North Yorkshire
Permanent IT job ads with a match in the
Job Titles category
919 1076 682
As % of all permanent IT jobs located in North Yorkshire 97.15% 98.09% 94.33%
Number of salaries quoted 855 919 494
Average salary £37,500 £37,500 £32,500
Average salary % change year-on-year
- +15.38%
90% offered a salary of more than £24,000 £24,000 £20,000
10% offered a salary of more than £55,000 £47,500 £50,000
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

Technical Support
Jobs Demand Trend in North Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the North Yorkshire region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in North Yorkshire

Technical Support
Salary Trend in North Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the North Yorkshire region.

Technical Support Salary Trend in North Yorkshire

Technical Support
Salary Histogram in North Yorkshire

This chart provides a salary histogram for IT jobs citing Technical Support across the North Yorkshire region over the 3 months to 31 August 2015.

Technical Support Salary Histogram in North Yorkshire

Technical Support
Job Locations in North Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the North Yorkshire region over the 3 months to 31 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Harrogate +14 26 £22,500 -39.18% 2
Scarborough - 2 £22,000 -
Technical Support
Yorkshire

Technical Support
Top 30 Related IT Skills in North Yorkshire

For the 6 months to 31 August 2015, IT jobs across the North Yorkshire region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 47 (83.93%) Windows
2 46 (82.14%) VMware
3 43 (76.79%) SQL
4 36 (64.29%) Active Directory
5 29 (51.79%) Microsoft
6 25 (44.64%) VMware Infrastructure
7 23 (41.07%) Citrix
7 23 (41.07%) MS Office
7 23 (41.07%) ITIL
8 22 (39.29%) Cisco Certification
8 22 (39.29%) CCNA
8 22 (39.29%) XenApp
8 22 (39.29%) XenServer
9 18 (32.14%) IIS
10 17 (30.36%) NetScaler
11 16 (28.57%) GlassFish
11 16 (28.57%) Java
11 16 (28.57%) UNIX
11 16 (28.57%) Linux
11 16 (28.57%) Tomcat
12 15 (26.79%) TCP/IP
13 14 (25.00%) SQL Server
14 13 (23.21%) SAN
15 12 (21.43%) WebSphere
16 10 (17.86%) HP
16 10 (17.86%) Oracle
16 10 (17.86%) MS Exchange
17 9 (16.07%) Apache
18 8 (14.29%) Red Hat
18 8 (14.29%) Windows Server 2012

Technical Support
Top Related IT Skills in North Yorkshire by Category

For the 6 months to 31 August 2015, IT jobs across the North Yorkshire region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 18 (32.14%) IIS
2 16 (28.57%) Tomcat
2 16 (28.57%) GlassFish
3 12 (21.43%) WebSphere
4 10 (17.86%) MS Exchange
5 9 (16.07%) Apache
6 5 (8.93%) Exchange Server 2003
6 5 (8.93%) Exchange Server 2007
6 5 (8.93%) Exchange Server 2010
6 5 (8.93%) Exchange Server 2013
Applications
1 23 (41.07%) MS Office
2 5 (8.93%) MS Excel
3 3 (5.36%) MS PowerPoint
Cloud Services
1 1 (1.79%) Office 365
Communications & Networking
1 17 (30.36%) NetScaler
2 15 (26.79%) TCP/IP
3 13 (23.21%) SAN
4 6 (10.71%) LAN
5 5 (8.93%) LDAP
5 5 (8.93%) NAS
6 3 (5.36%) WAN
7 2 (3.57%) SMTP
7 2 (3.57%) DHCP
7 2 (3.57%) SNMP
7 2 (3.57%) Fibre Channel
7 2 (3.57%) iSCSI
7 2 (3.57%) DNS
8 1 (1.79%) Firewall
8 1 (1.79%) VoIP
8 1 (1.79%) VPN
Database & Business Intelligence
1 14 (25.00%) SQL Server
2 7 (12.50%) DB2
General
1 7 (12.50%) Finance
1 7 (12.50%) Dutch Language
2 2 (3.57%) French Language
Libraries, Frameworks & Software Standards
1 4 (7.14%) Middleware
Miscellaneous
1 7 (12.50%) Client/Server
1 7 (12.50%) iSeries
2 4 (7.14%) AS400
3 1 (1.79%) Replication
Operating Systems
1 47 (83.93%) Windows
2 16 (28.57%) Linux
2 16 (28.57%) UNIX
3 8 (14.29%) Windows Server 2012
4 7 (12.50%) Windows Server 2008
4 7 (12.50%) Windows Server 2003
5 6 (10.71%) Red Hat Enterprise Linux
6 5 (8.93%) Windows 2000
6 5 (8.93%) HPUX
7 4 (7.14%) Solaris
7 4 (7.14%) AIX
7 4 (7.14%) Windows 7
7 4 (7.14%) CentOS
8 1 (1.79%) Windows 8
8 1 (1.79%) Windows XP
8 1 (1.79%) Android
Processes & Methodologies
1 23 (41.07%) ITIL
2 5 (8.93%) BCP
3 4 (7.14%) Project Management
4 1 (1.79%) Mobile Device Management
Programming Languages
1 43 (76.79%) SQL
2 16 (28.57%) Java
3 1 (1.79%) PowerShell
Qualifications
1 22 (39.29%) CCNA
1 22 (39.29%) Cisco Certification
2 4 (7.14%) HND
3 3 (5.36%) MCP
4 2 (3.57%) HNC
5 1 (1.79%) MCSE
5 1 (1.79%) Microsoft Certification
5 1 (1.79%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 4 (7.14%) SLA
System Software
1 36 (64.29%) Active Directory
2 25 (44.64%) VMware Infrastructure
3 22 (39.29%) XenApp
3 22 (39.29%) XenServer
4 8 (14.29%) vSphere
5 5 (8.93%) VMware ESXi
5 5 (8.93%) vCloud
6 4 (7.14%) Hyper-V
Systems Management
1 5 (8.93%) OpenView
2 2 (3.57%) Backup Exec
3 1 (1.79%) Norton AntiVirus
Vendors
1 46 (82.14%) VMware
2 29 (51.79%) Microsoft
3 23 (41.07%) Citrix
4 10 (17.86%) HP
4 10 (17.86%) Oracle
5 8 (14.29%) Red Hat
6 7 (12.50%) Cisco
7 6 (10.71%) Veeam
8 5 (8.93%) Isilon
8 5 (8.93%) Nimsoft
8 5 (8.93%) BT
8 5 (8.93%) Zerto
8 5 (8.93%) IBM
8 5 (8.93%) EMC
8 5 (8.93%) NetApp
9 1 (1.79%) CheckPoint
9 1 (1.79%) Symantec
9 1 (1.79%) Spiceworks
Harrogate, North Yorkshire
4it Recruitment Ltd
Salary: From £20,000 to £25,000 per annum plus additional benefits
Posted: 4 days ago
North Yorkshire
Nigel Frank International Limited - Newcastle
Salary: £45000 - £55000 per annum
Posted: 5 days ago
Harrogate, North Yorkshire
4it Recruitment Ltd
Salary: From £32,000 to £37,000 per annum
Posted: 6 days ago