The table below looks at the statistics for the Technical Support role in IT jobs advertised for the North Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 30 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Oct 2014
Same period 2013 Same period 2012
Technical Support
Rank 86 58 76
Rank change year-on-year
-28 +18
Permanent jobs requiring a Technical Support 5 14 11
As % of all permanent IT jobs located in North Yorkshire 0.45% 1.97% 1.15%
As % of the Job Titles category 0.47% 2.09% 1.19%
Number of salaries quoted 5 14 11
Average salary £32,500 £29,000 £29,000
Average salary % change year-on-year
+12.06% -
90% offered a salary of more than £26,200 £21,500 £26,500
10% offered a salary of more than £41,500 £32,000 £30,000
UK excluding London average salary £30,000 £31,000 £29,000
% change year-on-year
-3.22% +6.89%
Technical Support
Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North Yorkshire
Permanent IT job ads with a match in the
Job Titles category
1070 671 921
As % of all permanent IT jobs located in North Yorkshire 96.92% 94.24% 96.04%
Number of salaries quoted 948 469 719
Average salary £35,000 £36,500 £33,500
Average salary % change year-on-year
-4.10% +8.95%
90% offered a salary of more than £24,000 £24,000 £25,000
10% offered a salary of more than £50,000 £52,000 £47,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support
Jobs Demand Trend in North Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the North Yorkshire region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in North Yorkshire

Technical Support
Salary Trend in North Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the North Yorkshire region.

Technical Support Salary Trend in North Yorkshire

Technical Support
Salary Histogram in North Yorkshire

This chart provides a salary histogram for IT jobs citing Technical Support across the North Yorkshire region over the 3 months to 30 October 2014.

Technical Support Salary Histogram in North Yorkshire

Technical Support
Job Locations in North Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the North Yorkshire region over the 3 months to 30 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
York 0 1 £47,500 +120.93% 1
Harrogate -15 1 £22,000 -31.25%
Technical Support
Yorkshire

Technical Support
Top 30 Related IT Skills in North Yorkshire

For the 6 months to 30 October 2014, IT jobs across the North Yorkshire region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 12 (85.71%) Windows
2 8 (57.14%) Windows Server 2008
3 7 (50.00%) LAN
3 7 (50.00%) TCP/IP
3 7 (50.00%) MS Office
3 7 (50.00%) Active Directory
3 7 (50.00%) VMware
4 6 (42.86%) MS Excel
4 6 (42.86%) Microsoft
4 6 (42.86%) Citrix
5 5 (35.71%) Windows Server 2003
6 4 (28.57%) Legal
6 4 (28.57%) VMware Infrastructure
7 3 (21.43%) Windows Server 2012
7 3 (21.43%) Performance Monitoring
7 3 (21.43%) WSUS
7 3 (21.43%) SCCM
7 3 (21.43%) VMware ESX
7 3 (21.43%) Clustering
7 3 (21.43%) Service Management
7 3 (21.43%) Change Management
7 3 (21.43%) DNS
7 3 (21.43%) Capacity Planning
7 3 (21.43%) Network Management
8 2 (14.29%) CCNA
8 2 (14.29%) Cisco Certification
8 2 (14.29%) Microsoft Certification
8 2 (14.29%) NetApp
8 2 (14.29%) Windows XP
8 2 (14.29%) VPN

Technical Support
Top Related IT Skills in North Yorkshire by Category

For the 6 months to 30 October 2014, IT jobs across the North Yorkshire region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (7.14%) WebSphere Application Server
1 1 (7.14%) WebSphere
Applications
1 7 (50.00%) MS Office
2 6 (42.86%) MS Excel
3 1 (7.14%) MS PowerPoint
Cloud Services
1 1 (7.14%) IBM SmartCloud
Communications & Networking
1 7 (50.00%) LAN
1 7 (50.00%) TCP/IP
2 3 (21.43%) DNS
3 2 (14.29%) VPN
3 2 (14.29%) WAN
4 1 (7.14%) Structured Cabling
General
1 4 (28.57%) Legal
2 2 (14.29%) Finance
Libraries, Frameworks & Software Standards
1 1 (7.14%) XML
1 1 (7.14%) WebSphere MQ
Miscellaneous
1 3 (21.43%) Clustering
2 2 (14.29%) FMCG
Operating Systems
1 12 (85.71%) Windows
2 8 (57.14%) Windows Server 2008
3 5 (35.71%) Windows Server 2003
4 3 (21.43%) Windows Server 2012
5 2 (14.29%) Windows 7
5 2 (14.29%) Windows XP
6 1 (7.14%) UNIX
6 1 (7.14%) AIX
Processes & Methodologies
1 3 (21.43%) Service Management
1 3 (21.43%) Change Management
1 3 (21.43%) Capacity Planning
1 3 (21.43%) Network Management
1 3 (21.43%) Performance Monitoring
2 1 (7.14%) ITIL
2 1 (7.14%) B2B
Programming Languages
1 1 (7.14%) C
1 1 (7.14%) Java
1 1 (7.14%) JavaScript
1 1 (7.14%) Perl
1 1 (7.14%) Shell Script
Qualifications
1 2 (14.29%) MCSE
1 2 (14.29%) CCNA
1 2 (14.29%) Cisco Certification
1 2 (14.29%) Microsoft Certification
2 1 (7.14%) MCITP
2 1 (7.14%) MCP
System Software
1 7 (50.00%) Active Directory
2 4 (28.57%) VMware Infrastructure
3 3 (21.43%) VMware ESX
Systems Management
1 3 (21.43%) WSUS
1 3 (21.43%) SCCM
2 1 (7.14%) Control-M
Vendors
1 7 (50.00%) VMware
2 6 (42.86%) Microsoft
2 6 (42.86%) Citrix
3 2 (14.29%) NetApp
4 1 (7.14%) Red Hat
4 1 (7.14%) HP
4 1 (7.14%) IBM
York
Searchability
Salary: £30000 - £40000 per annum
Posted: Yesterday