The statistics below represent IT jobs advertised across the Hemel Hempstead region that had 2nd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 29 July 2016 with a comparison to same period over 2 years.

3 months to
29 Jul 2016
Same period 2015 Same period 2014
Second Line Support
Rank 32 53 49
Rank change year-on-year
+21 -4
Permanent jobs requiring a 2nd Line Support 5 4 3
As % of all permanent IT jobs located in Hemel Hempstead 1.91% 1.17% 0.85%
As % of the Job Titles category 1.92% 1.21% 0.93%
Number of salaries quoted 5 3 3
Median salary £30,000 £27,000 £22,000
Median salary % change year-on-year
+11.11% +22.72%
UK excluding London median salary £26,000 £25,000 £24,750
% change year-on-year
+4.00% +1.01%
2nd Line Support
Hertfordshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hemel Hempstead region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hemel Hempstead
Permanent IT job ads with a match in the
Job Titles category
260 330 324
As % of all permanent IT jobs located in Hemel Hempstead 99.24% 96.77% 92.31%
Number of salaries quoted 206 296 297
Median salary £40,000 £42,500 £47,500
Median salary % change year-on-year
-5.88% -10.52%
90% offered a salary of more than £27,500 £25,000 £25,000
10% offered a salary of more than £65,000 £75,000 £75,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

2nd Line Support
Jobs Demand Trend in Hemel Hempstead

The demand trend of job ads across the Hemel Hempstead region that featured 2nd Line Support in the job title.

2nd Line Support Jobs Demand Trend in Hemel Hempstead

2nd Line Support
Salary Trend in Hemel Hempstead

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Hemel Hempstead region.

2nd Line Support Salary Trend in Hemel Hempstead

2nd Line Support Skill Set
Top 26 Related IT Skills in Hemel Hempstead

For the 6 months to 29 July 2016, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Hemel Hempstead region featuring 2nd Line Support in the job title.

1 8 (40.00%) SLA
1 8 (40.00%) Microsoft
2 6 (30.00%) Cisco
2 6 (30.00%) Avaya
2 6 (30.00%) Service Delivery
2 6 (30.00%) Security Cleared
3 5 (25.00%) Windows Server
3 5 (25.00%) Telecoms
3 5 (25.00%) CCNA
3 5 (25.00%) Active Directory
3 5 (25.00%) Cisco Certification
3 5 (25.00%) Windows
4 4 (20.00%) Hyper-V
5 3 (15.00%) VMware
5 3 (15.00%) Firewall
5 3 (15.00%) Retail
5 3 (15.00%) SQL
5 3 (15.00%) VMware Infrastructure
6 2 (10.00%) Windows Server 2008
6 2 (10.00%) Incident Management
6 2 (10.00%) Driving Licence
6 2 (10.00%) MS Excel
6 2 (10.00%) LAN
6 2 (10.00%) WAN
6 2 (10.00%) TCP/IP
6 2 (10.00%) DNS

2nd Line Support Skill Set
Top Related IT Skills in Hemel Hempstead by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 2 (10.00%) MS Excel
Communications & Networking
1 3 (15.00%) Firewall
2 2 (10.00%) DNS
2 2 (10.00%) LAN
2 2 (10.00%) TCP/IP
2 2 (10.00%) WAN
General
1 5 (25.00%) Telecoms
2 3 (15.00%) Retail
Miscellaneous
1 2 (10.00%) Driving Licence
Operating Systems
1 5 (25.00%) Windows
1 5 (25.00%) Windows Server
2 2 (10.00%) Windows Server 2008
Processes & Methodologies
1 6 (30.00%) Service Delivery
2 2 (10.00%) Incident Management
Programming Languages
1 3 (15.00%) SQL
Qualifications
1 6 (30.00%) Security Cleared
2 5 (25.00%) CCNA
2 5 (25.00%) Cisco Certification
Quality Assurance & Compliance
1 8 (40.00%) SLA
System Software
1 5 (25.00%) Active Directory
2 4 (20.00%) Hyper-V
3 3 (15.00%) VMware Infrastructure
Vendors
1 8 (40.00%) Microsoft
2 6 (30.00%) Avaya
2 6 (30.00%) Cisco
3 3 (15.00%) VMware