The statistics below represent IT jobs advertised across the Hemel Hempstead region that had 2nd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 7 December 2016 with a comparison to same period over 2 years.

3 months to
7 Dec 2016
Same period 2015 Same period 2014
Second Line Support
Rank 31 40 31
Rank change year-on-year
+9 -9
Permanent jobs requiring a 2nd Line Support 8 9 9
As % of all permanent IT jobs located in Hemel Hempstead 3.43% 2.99% 3.85%
As % of the Job Titles category 3.45% 3.03% 4.07%
Number of salaries quoted 8 9 9
Median salary £30,000 £28,000 £22,500
Median salary % change year-on-year
+7.14% +24.44%
UK excluding London median salary £25,000 £25,000 £25,000
2nd Line Support
Hertfordshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hemel Hempstead region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hemel Hempstead
Permanent IT job ads with a match in the
Job Titles category
232 297 221
As % of all permanent IT jobs located in Hemel Hempstead 99.57% 98.67% 94.44%
Number of salaries quoted 222 268 200
Median salary £37,500 £40,000 £45,000
Median salary % change year-on-year
-6.25% -11.11%
90% offered a salary of more than £22,000 £25,000 £22,500
10% offered a salary of more than £65,000 £67,500 £57,500
UK excluding London median salary £42,000 £41,000 £40,000
% change year-on-year
+2.43% +2.50%

2nd Line Support
Jobs Demand Trend in Hemel Hempstead

The demand trend of job ads across the Hemel Hempstead region that featured 2nd Line Support in the job title.

2nd Line Support Jobs Demand Trend in Hemel Hempstead

2nd Line Support
Salary Trend in Hemel Hempstead

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Hemel Hempstead region.

2nd Line Support Salary Trend in Hemel Hempstead

2nd Line Support Skill Set
Top 30 Related IT Skills in Hemel Hempstead

For the 6 months to 7 December 2016, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Hemel Hempstead region featuring 2nd Line Support in the job title.

1 10 (62.50%) Windows
1 10 (62.50%) Cisco
2 9 (56.25%) SQL
3 8 (50.00%) HTML
3 8 (50.00%) ITIL
4 7 (43.75%) CSS
4 7 (43.75%) CCNA
4 7 (43.75%) Cisco Certification
4 7 (43.75%) JavaScript
4 7 (43.75%) SLA
4 7 (43.75%) jQuery
4 7 (43.75%) HTML5
5 6 (37.50%) Windows Server 2012
5 6 (37.50%) Windows Server 2008
5 6 (37.50%) Microsoft
6 5 (31.25%) Active Directory
6 5 (31.25%) TCP/IP
6 5 (31.25%) Firewall
6 5 (31.25%) Windows Server
7 4 (25.00%) Telecoms
7 4 (25.00%) Change Management
7 4 (25.00%) Service Management
7 4 (25.00%) Cisco UCCE
7 4 (25.00%) Windows 7
8 3 (18.75%) IP Telephony
8 3 (18.75%) SC Cleared
8 3 (18.75%) Security Cleared
8 3 (18.75%) VMware Infrastructure
8 3 (18.75%) VMware
8 3 (18.75%) DNS

2nd Line Support Skill Set
Top Related IT Skills in Hemel Hempstead by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 3 (18.75%) MS Office
2 2 (12.50%) MS Excel
Cloud Services
1 3 (18.75%) Office 365
Communications & Networking
1 5 (31.25%) Firewall
1 5 (31.25%) TCP/IP
2 3 (18.75%) DHCP
2 3 (18.75%) DNS
2 3 (18.75%) IP Telephony
2 3 (18.75%) LAN
2 3 (18.75%) WAN
3 2 (12.50%) VoIP
4 1 (6.25%) VLAN
4 1 (6.25%) VPN
4 1 (6.25%) WLAN
Database & Business Intelligence
1 1 (6.25%) SQL Server
General
1 4 (25.00%) Telecoms
2 1 (6.25%) Retail
Libraries, Frameworks & Software Standards
1 8 (50.00%) HTML
2 7 (43.75%) CSS
2 7 (43.75%) HTML5
2 7 (43.75%) jQuery
3 1 (6.25%) .NET
3 1 (6.25%) XML
Miscellaneous
1 2 (12.50%) Driving Licence
Operating Systems
1 10 (62.50%) Windows
2 6 (37.50%) Windows Server 2008
2 6 (37.50%) Windows Server 2012
3 5 (31.25%) Windows Server
4 4 (25.00%) Windows 7
5 3 (18.75%) Linux
5 3 (18.75%) Windows 8
5 3 (18.75%) Windows XP
6 1 (6.25%) Apple iOS
Processes & Methodologies
1 8 (50.00%) ITIL
2 4 (25.00%) Change Management
2 4 (25.00%) Service Management
3 1 (6.25%) E-Commerce
3 1 (6.25%) Line Management
3 1 (6.25%) Service Delivery
3 1 (6.25%) Stakeholder Management
Programming Languages
1 9 (56.25%) SQL
2 7 (43.75%) JavaScript
3 1 (6.25%) C#
3 1 (6.25%) C++
3 1 (6.25%) Java
3 1 (6.25%) PowerShell
Qualifications
1 7 (43.75%) CCNA
1 7 (43.75%) Cisco Certification
2 3 (18.75%) SC Cleared
2 3 (18.75%) Security Cleared
Quality Assurance & Compliance
1 7 (43.75%) SLA
System Software
1 5 (31.25%) Active Directory
2 3 (18.75%) VMware Infrastructure
Systems Management
1 4 (25.00%) Cisco UCCE
2 1 (6.25%) SCCM
Vendors
1 10 (62.50%) Cisco
2 6 (37.50%) Microsoft
3 3 (18.75%) VMware
4 1 (6.25%) Apple
4 1 (6.25%) CheckPoint
4 1 (6.25%) Citrix
Hemel Hempstead, Hertfordshire
Artemis Recruitment Ltd
Salary: Up to £30,000 per annum
Posted: 3 days ago