The statistics below represent IT jobs advertised across the Hemel Hempstead region that had 2nd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 27 August 2016 with a comparison to same period over 2 years.

3 months to
27 Aug 2016
Same period 2015 Same period 2014
Second Line Support
Rank 36 46 50
Rank change year-on-year
+10 +4
Permanent jobs requiring a 2nd Line Support 7 1 2
As % of all permanent IT jobs located in Hemel Hempstead 2.81% 0.32% 0.57%
As % of the Job Titles category 2.82% 0.33% 0.61%
Number of salaries quoted 7 0 2
Median salary £30,000 - £22,500
UK excluding London median salary £26,000 £25,000 £24,500
% change year-on-year
+4.00% +2.04%
2nd Line Support
Hertfordshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hemel Hempstead region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hemel Hempstead
Permanent IT job ads with a match in the
Job Titles category
248 304 330
As % of all permanent IT jobs located in Hemel Hempstead 99.60% 96.82% 93.75%
Number of salaries quoted 227 271 289
Median salary £37,500 £45,000 £50,000
Median salary % change year-on-year
-16.66% -10.00%
90% offered a salary of more than £30,000 £25,000 £24,000
10% offered a salary of more than £65,000 £75,000 £62,500
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

2nd Line Support
Jobs Demand Trend in Hemel Hempstead

The demand trend of job ads across the Hemel Hempstead region that featured 2nd Line Support in the job title.

2nd Line Support Jobs Demand Trend in Hemel Hempstead

2nd Line Support
Salary Trend in Hemel Hempstead

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Hemel Hempstead region.

2nd Line Support Salary Trend in Hemel Hempstead

2nd Line Support Skill Set
Top 30 Related IT Skills in Hemel Hempstead

For the 6 months to 27 August 2016, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Hemel Hempstead region featuring 2nd Line Support in the job title.

1 7 (46.67%) SQL
2 6 (40.00%) SLA
2 6 (40.00%) Cisco
3 5 (33.33%) CCNA
3 5 (33.33%) Windows
3 5 (33.33%) HTML
3 5 (33.33%) Cisco Certification
3 5 (33.33%) Telecoms
3 5 (33.33%) Security Cleared
4 4 (26.67%) jQuery
4 4 (26.67%) Hyper-V
4 4 (26.67%) HTML5
4 4 (26.67%) CSS
4 4 (26.67%) JavaScript
4 4 (26.67%) ITIL
4 4 (26.67%) Microsoft
5 3 (20.00%) Active Directory
5 3 (20.00%) Service Management
5 3 (20.00%) Retail
5 3 (20.00%) Firewall
5 3 (20.00%) VMware
5 3 (20.00%) Cisco UCCE
5 3 (20.00%) VMware Infrastructure
5 3 (20.00%) Windows Server
5 3 (20.00%) SC Cleared
6 2 (13.33%) Driving Licence
6 2 (13.33%) Service Delivery
6 2 (13.33%) Change Management
6 2 (13.33%) Avaya
7 1 (6.67%) Windows XP

2nd Line Support Skill Set
Top Related IT Skills in Hemel Hempstead by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Communications & Networking
1 3 (20.00%) Firewall
Database & Business Intelligence
1 1 (6.67%) SQL Server
General
1 5 (33.33%) Telecoms
2 3 (20.00%) Retail
Libraries, Frameworks & Software Standards
1 5 (33.33%) HTML
2 4 (26.67%) CSS
2 4 (26.67%) HTML5
2 4 (26.67%) jQuery
3 1 (6.67%) .NET
3 1 (6.67%) XML
Miscellaneous
1 2 (13.33%) Driving Licence
Operating Systems
1 5 (33.33%) Windows
2 3 (20.00%) Windows Server
3 1 (6.67%) Windows 7
3 1 (6.67%) Windows 8
3 1 (6.67%) Windows XP
Processes & Methodologies
1 4 (26.67%) ITIL
2 3 (20.00%) Service Management
3 2 (13.33%) Change Management
3 2 (13.33%) Service Delivery
Programming Languages
1 7 (46.67%) SQL
2 4 (26.67%) JavaScript
3 1 (6.67%) C#
3 1 (6.67%) C++
3 1 (6.67%) Java
Qualifications
1 5 (33.33%) CCNA
1 5 (33.33%) Cisco Certification
1 5 (33.33%) Security Cleared
2 3 (20.00%) SC Cleared
Quality Assurance & Compliance
1 6 (40.00%) SLA
System Software
1 4 (26.67%) Hyper-V
2 3 (20.00%) Active Directory
2 3 (20.00%) VMware Infrastructure
Systems Management
1 3 (20.00%) Cisco UCCE
Vendors
1 6 (40.00%) Cisco
2 4 (26.67%) Microsoft
3 3 (20.00%) VMware
4 2 (13.33%) Avaya