The table below looks at the statistics for the 3rd Line Technical Support role in IT jobs advertised for the Hertfordshire region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Technical Support in their job title over the 3 months to 30 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Sep 2014
Same period 2013 Same period 2012
Third Line Technical Support
Rank 139 131 -
Rank change year-on-year
-8 -
Permanent jobs requiring a 3rd Line Technical Support 5 2 0
As % of all permanent IT jobs located in Hertfordshire 0.22% 0.10% -
As % of the Job Titles category 0.22% 0.11% -
Number of salaries quoted 0 2 0
Average salary - £39,250 -
UK excluding London average salary £30,000 £31,000 £32,000
% change year-on-year
-3.22% -3.12%
3rd Line Technical Support
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hertfordshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hertfordshire
Permanent IT job ads with a match in the
Job Titles category
2241 1887 2892
As % of all permanent IT jobs located in Hertfordshire 96.47% 95.30% 96.46%
Number of salaries quoted 1855 1563 2288
Average salary £45,000 £40,000 £42,500
Average salary % change year-on-year
+12.50% -5.88%
90% offered a salary of more than £25,500 £23,500 £25,000
10% offered a salary of more than £65,000 £60,000 £62,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

3rd Line Technical Support
Jobs Demand Trend in Hertfordshire

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Technical Support in the job title across the Hertfordshire region as a proportion of the total demand within the Job Titles category.

3rd Line Technical Support Jobs Demand Trend in Hertfordshire

3rd Line Technical Support
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Technical Support across the Hertfordshire region.

3rd Line Technical Support Salary Trend in Hertfordshire

3rd Line Technical Support
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Technical Support within the Hertfordshire region over the 3 months to 30 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Watford - 5 - -
3rd Line Technical Support
East of England

3rd Line Technical Support
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 30 September 2014, IT jobs across the Hertfordshire region that cited 3rd Line Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Technical Support in their job title.

1 6 (100.00%) ITIL
1 6 (100.00%) Windows
1 6 (100.00%) Linux
1 6 (100.00%) E-Commerce
1 6 (100.00%) MS Exchange
1 6 (100.00%) ISDN
1 6 (100.00%) LAN
1 6 (100.00%) PBX
1 6 (100.00%) VoIP
1 6 (100.00%) WAN
1 6 (100.00%) DHCP
1 6 (100.00%) VPN
1 6 (100.00%) DNS
1 6 (100.00%) Microsoft
1 6 (100.00%) Active Directory
1 6 (100.00%) Terminal Services
1 6 (100.00%) CheckPoint
1 6 (100.00%) Windows Server 2003
1 6 (100.00%) MPLS
1 6 (100.00%) Firewall
1 6 (100.00%) Finance
1 6 (100.00%) Manufacturing
1 6 (100.00%) VMware
1 6 (100.00%) VMware ESX
1 6 (100.00%) Retail
1 6 (100.00%) VLAN
1 6 (100.00%) Degree
1 6 (100.00%) Mathematics
1 6 (100.00%) Exchange Server 2007
1 6 (100.00%) VMware Infrastructure

3rd Line Technical Support
Top Related IT Skills in Hertfordshire by Category

For the 6 months to 30 September 2014, IT jobs across the Hertfordshire region that cited 3rd Line Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (100.00%) MS Exchange
1 6 (100.00%) Exchange Server 2007
1 6 (100.00%) Lync
Cloud Services
1 6 (100.00%) PaaS
Communications & Networking
1 6 (100.00%) ISDN
1 6 (100.00%) LAN
1 6 (100.00%) PBX
1 6 (100.00%) VoIP
1 6 (100.00%) WAN
1 6 (100.00%) DHCP
1 6 (100.00%) VPN
1 6 (100.00%) DNS
1 6 (100.00%) MPLS
1 6 (100.00%) Firewall
1 6 (100.00%) VLAN
General
1 6 (100.00%) Finance
1 6 (100.00%) Manufacturing
1 6 (100.00%) Retail
Libraries, Frameworks & Software Standards
1 1 (16.67%) COM
Miscellaneous
1 6 (100.00%) Mathematics
Operating Systems
1 6 (100.00%) Windows
1 6 (100.00%) Linux
1 6 (100.00%) Windows Server 2003
1 6 (100.00%) Windows Server 2008
1 6 (100.00%) Red Hat Enterprise Linux
1 6 (100.00%) Windows Server 2012
Processes & Methodologies
1 6 (100.00%) ITIL
1 6 (100.00%) E-Commerce
1 6 (100.00%) Mentoring
1 6 (100.00%) Coaching
Programming Languages
1 6 (100.00%) C
Qualifications
1 6 (100.00%) Degree
System Software
1 6 (100.00%) Active Directory
1 6 (100.00%) Terminal Services
1 6 (100.00%) VMware ESX
1 6 (100.00%) VMware Infrastructure
Vendors
1 6 (100.00%) Microsoft
1 6 (100.00%) CheckPoint
1 6 (100.00%) VMware