The table below looks at the statistics for the 3rd Line Technical Support role in IT jobs advertised for the Hertfordshire region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Technical Support in their job title over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
Third Line Technical Support
Rank - - 146
Permanent jobs requiring a 3rd Line Technical Support 0 0 2
As % of all permanent IT jobs located in Hertfordshire - - 0.081%
As % of the Job Titles category - - 0.086%
Number of salaries quoted 0 0 2
Average salary - - £27,500
UK excluding London average salary £36,000 £35,000 £31,000
% change year-on-year
+2.85% +12.90%
3rd Line Technical Support
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hertfordshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hertfordshire
Permanent IT job ads with a match in the
Job Titles category
2145 2411 2324
As % of all permanent IT jobs located in Hertfordshire 95.55% 95.52% 94.63%
Number of salaries quoted 1721 1951 1897
Average salary £45,000 £41,000 £42,500
Average salary % change year-on-year
+9.75% -3.52%
90% offered a salary of more than £26,000 £27,000 £26,000
10% offered a salary of more than £60,000 £60,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

3rd Line Technical Support
Jobs Demand Trend in Hertfordshire

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Technical Support in the job title across the Hertfordshire region as a proportion of the total demand within the Job Titles category.

3rd Line Technical Support Jobs Demand Trend in Hertfordshire

3rd Line Technical Support
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Technical Support across the Hertfordshire region.

3rd Line Technical Support Salary Trend in Hertfordshire

3rd Line Technical Support
Top 17 Related IT Skills in Hertfordshire

For the 6 months to 22 May 2015, IT jobs across the Hertfordshire region that cited 3rd Line Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Technical Support in their job title.

1 2 (100.00%) TCP/IP
1 2 (100.00%) Active Directory
1 2 (100.00%) Windows
2 1 (50.00%) LAN
2 1 (50.00%) WAN
2 1 (50.00%) SQL Server
2 1 (50.00%) VMware
2 1 (50.00%) Application Packaging
2 1 (50.00%) Windows Server 2008
2 1 (50.00%) Windows 7
2 1 (50.00%) Windows 8
2 1 (50.00%) Windows Server 2012
2 1 (50.00%) Citrix
2 1 (50.00%) ZENworks
2 1 (50.00%) VPN
2 1 (50.00%) Cisco
2 1 (50.00%) Microsoft

3rd Line Technical Support
Top Related IT Skills in Hertfordshire by Category

For the 6 months to 22 May 2015, IT jobs across the Hertfordshire region that cited 3rd Line Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Technical Support in their job title. Up to 20 skills are shown per category.

Communications & Networking
1 2 (100.00%) TCP/IP
2 1 (50.00%) LAN
2 1 (50.00%) WAN
2 1 (50.00%) VPN
Database & Business Intelligence
1 1 (50.00%) SQL Server
Libraries, Frameworks & Software Standards
1 1 (50.00%) Application Packaging
Operating Systems
1 2 (100.00%) Windows
2 1 (50.00%) Windows Server 2008
2 1 (50.00%) Windows 7
2 1 (50.00%) Windows 8
2 1 (50.00%) Windows Server 2012
System Software
1 2 (100.00%) Active Directory
Systems Management
1 1 (50.00%) ZENworks
Vendors
1 1 (50.00%) VMware
1 1 (50.00%) Citrix
1 1 (50.00%) Cisco
1 1 (50.00%) Microsoft