The first table below looks at the demand for the 3rd Line Technical Support role in IT jobs advertised for the Hertfordshire region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Technical Support in their job title over the 3 months to 21 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Hertfordshire region.

Location
3 months to
21 May 2013
Same period 2012 Same period 2011
Third Line Technical Support
Rank 141 - -
Rank change year-on-year
- 0
Permanent jobs requiring a 3rd Line Technical Support 2 0 0
As % of all permanent IT jobs located in Hertfordshire 0.081% - -
As % of the Job Titles category 0.087% - -
Number of salaries quoted 2 0 0
Average salary £27,500 - -
UK excluding London average salary £31,000 £35,000 £32,500
% change year-on-year
-11.42% +7.69%
All Job Titles
Hertfordshire
Permanent IT job ads with a match in the
Job Titles category
2309 2427 3085
As % of all permanent IT jobs located in Hertfordshire 93.94% 96.35% 93.60%
Number of salaries quoted 1883 1979 2498
Average salary £42,500 £42,500 £41,000
Average salary % change year-on-year
- +3.65%
90% offered a salary of more than £26,000 £25,000 £27,500
10% offered a salary of more than £60,000 £59,550 £59,320
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
3rd Line Technical Support
East of England

3rd Line Technical Support
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Technical Support across the Hertfordshire region as a proportion of the total demand within the Job Titles category.

Hertfordshire 3rd Line Technical Support Jobs Demand Trend

3rd Line Technical Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Technical Support across the Hertfordshire region.

Hertfordshire 3rd Line Technical Support Salary Trend

3rd Line Technical Support
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Technical Support within the Hertfordshire region over the 3 months to 21 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Rickmansworth - 2 £27,500 -
3rd Line Technical Support
East of England

3rd Line Technical Support
Top 30 Related IT Skills

For the 6 months to 21 May 2013, IT jobs across the Hertfordshire region that cited 3rd Line Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Technical Support in their job title.

1 4 (100.00%) Windows
2 3 (75.00%) VMware Infrastructure
2 3 (75.00%) Windows Server 2008
2 3 (75.00%) Cisco Certification
2 3 (75.00%) Microsoft Certification
2 3 (75.00%) Windows Server 2003
2 3 (75.00%) VMware
3 2 (50.00%) Cisco
3 2 (50.00%) Microsoft
3 2 (50.00%) Linux
3 2 (50.00%) MS Office
3 2 (50.00%) LAN
3 2 (50.00%) MS Excel
3 2 (50.00%) TCP/IP
3 2 (50.00%) Network Management
3 2 (50.00%) Citrix
3 2 (50.00%) Legal
4 1 (25.00%) Android
4 1 (25.00%) iPhone
4 1 (25.00%) Disaster Recovery
4 1 (25.00%) Finance
4 1 (25.00%) VMware ESXi
4 1 (25.00%) Exchange Server 2010
4 1 (25.00%) PABX
4 1 (25.00%) High Availability
4 1 (25.00%) Software Deployment
4 1 (25.00%) Kaseya
4 1 (25.00%) Asterisk PBX
4 1 (25.00%) SaaS
4 1 (25.00%) VPN

3rd Line Technical Support
Top Related IT Skills by Category

For the 6 months to 21 May 2013, IT jobs across the Hertfordshire region that cited 3rd Line Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Technical Support in their job title. Up to 20 skills are shown per category.

Application Development
1 1 (25.00%) Web Services
Application Platforms
1 1 (25.00%) Exchange Server 2010
1 1 (25.00%) MS Exchange
1 1 (25.00%) IIS
1 1 (25.00%) Exchange Server 2003
1 1 (25.00%) Exchange Server 2007
Applications
1 2 (50.00%) MS Office
1 2 (50.00%) MS Excel
Communications & Networking
1 2 (50.00%) LAN
1 2 (50.00%) TCP/IP
2 1 (25.00%) PABX
2 1 (25.00%) Asterisk PBX
2 1 (25.00%) VPN
2 1 (25.00%) DNS
2 1 (25.00%) VoIP
2 1 (25.00%) WLAN
2 1 (25.00%) WAN
2 1 (25.00%) DHCP
2 1 (25.00%) SAN
2 1 (25.00%) VLAN
Database & Business Intelligence
1 1 (25.00%) MySQL
General
1 2 (50.00%) Legal
2 1 (25.00%) Finance
Miscellaneous
1 1 (25.00%) iPhone
1 1 (25.00%) SaaS
1 1 (25.00%) Blackberry
1 1 (25.00%) Statistics
1 1 (25.00%) Blog
1 1 (25.00%) Video Conferencing
Operating Systems
1 4 (100.00%) Windows
2 3 (75.00%) Windows Server 2008
2 3 (75.00%) Windows Server 2003
3 2 (50.00%) Linux
4 1 (25.00%) Android
Processes & Methodologies
1 2 (50.00%) Network Management
2 1 (25.00%) Disaster Recovery
2 1 (25.00%) High Availability
2 1 (25.00%) Software Deployment
2 1 (25.00%) Incident Management
Programming Languages
1 1 (25.00%) Java
1 1 (25.00%) Python
Qualifications
1 3 (75.00%) Cisco Certification
1 3 (75.00%) Microsoft Certification
2 1 (25.00%) MCSE
2 1 (25.00%) CCNA
2 1 (25.00%) MCITP
System Software
1 3 (75.00%) VMware Infrastructure
2 1 (25.00%) VMware ESXi
2 1 (25.00%) Active Directory
2 1 (25.00%) VMware Workstation
Systems Management
1 1 (25.00%) SCCM
1 1 (25.00%) SCOM
Vendors
1 3 (75.00%) VMware
2 2 (50.00%) Cisco
2 2 (50.00%) Microsoft
2 2 (50.00%) Citrix
3 1 (25.00%) Kaseya