The table below looks at the prevalence of the term IVR in IT jobs advertised for the Hertfordshire region. Included is a guide to the average salaries offered in IT jobs that have cited IVR over the 3 months to 26 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
26 Nov 2014
Same period 2013 Same period 2012
Interactive Voice Response (IVR)
Rank 132 133 167
Rank change year-on-year
+1 +34
Permanent jobs citing IVR 12 1 2
As % of all permanent IT jobs located in Hertfordshire 0.50% 0.052% 0.064%
As % of the Miscellaneous category 1.49% 0.13% 0.20%
Number of salaries quoted 11 1 2
Average salary £50,000 £44,000 £34,500
Average salary % change year-on-year
+13.63% +27.53%
UK excluding London average salary £42,500 £50,000 £42,500
% change year-on-year
-15.00% +17.64%
IVR
East of England

The following table is for comparison with the above and provides statistics for the entire Miscellaneous category in permanent jobs advertised in the Hertfordshire region.

Miscellaneous Category
Hertfordshire
Permanent IT job ads with a match in the
Miscellaneous category
808 753 1008
As % of all permanent IT jobs located in Hertfordshire 33.74% 39.34% 32.51%
Number of salaries quoted 682 562 844
Average salary £47,500 £40,000 £42,500
Average salary % change year-on-year
+18.75% -5.88%
90% offered a salary of more than £27,436 £23,500 £26,000
10% offered a salary of more than £70,000 £60,000 £57,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

IVR
Jobs Demand Trend in Hertfordshire

This chart provides a 3-month moving total of permanent IT jobs citing IVR across the Hertfordshire region as a proportion of the total demand within the Miscellaneous category.

IVR Jobs Demand Trend in Hertfordshire

IVR
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IVR across the Hertfordshire region.

IVR Salary Trend in Hertfordshire

IVR
Salary Histogram in Hertfordshire

This chart provides a salary histogram for IT jobs citing IVR across the Hertfordshire region over the 3 months to 26 November 2014.

IVR Salary Histogram in Hertfordshire

IVR
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IVR within the Hertfordshire region over the 3 months to 26 November 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Watford -12 3 £50,000 +13.63%
Hemel Hempstead - 2 £35,000 -
Welwyn Garden City - 1 - -
IVR
East of England

IVR
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 26 November 2014, IT jobs across the Hertfordshire region citing IVR also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited IVR.

1 26 (86.67%) Web Services
1 26 (86.67%) PCI DSS
2 23 (76.67%) Data Security
3 21 (70.00%) Internet
3 21 (70.00%) Retail
4 20 (66.67%) Project Planning
4 20 (66.67%) Requirements Analysis
4 20 (66.67%) Retail Banking
4 20 (66.67%) SMS
4 20 (66.67%) CCA
4 20 (66.67%) Banking
5 19 (63.33%) SWIFT
5 19 (63.33%) Sarbanes-Oxley
5 19 (63.33%) Cryptography
5 19 (63.33%) APACS
5 19 (63.33%) ISO 8583
6 8 (26.67%) JavaScript
7 7 (23.33%) French Language
8 6 (20.00%) TDD
8 6 (20.00%) Android
8 6 (20.00%) CCXML
8 6 (20.00%) HTML
8 6 (20.00%) PHP
8 6 (20.00%) MySQL
8 6 (20.00%) XML
8 6 (20.00%) CSS
8 6 (20.00%) Linux
8 6 (20.00%) Avaya
8 6 (20.00%) CTI
8 6 (20.00%) VoIP

IVR
Top Related IT Skills in Hertfordshire by Category

For the 6 months to 26 November 2014, IT jobs across the Hertfordshire region citing IVR also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited IVR. Up to 20 skills are shown per category.

Application Platforms
1 6 (20.00%) Node.js
2 1 (3.33%) IIS
Applications
1 1 (3.33%) MS Office
1 1 (3.33%) MS Excel
Cloud Services
1 6 (20.00%) SaaS
1 6 (20.00%) PaaS
Communications & Networking
1 21 (70.00%) Internet
2 20 (66.67%) SMS
3 6 (20.00%) VoIP
3 6 (20.00%) CTI
4 1 (3.33%) TCP/IP
Database & Business Intelligence
1 6 (20.00%) MySQL
1 6 (20.00%) NoSQL
General
1 21 (70.00%) Retail
2 20 (66.67%) Retail Banking
2 20 (66.67%) Banking
3 7 (23.33%) French Language
4 4 (13.33%) Telecoms
5 1 (3.33%) Finance
Job Titles
1 23 (76.67%) Analyst
2 21 (70.00%) Business Analyst
3 19 (63.33%) Payments Business Analyst
4 6 (20.00%) PHP Developer
4 6 (20.00%) Developer
5 1 (3.33%) Business Systems Analyst
5 1 (3.33%) Systems Analyst
5 1 (3.33%) Lead Business Analyst
5 1 (3.33%) Operations Engineer
5 1 (3.33%) PHP Symfony Developer
5 1 (3.33%) PHP Zend Developer
Libraries, Frameworks & Software Standards
1 26 (86.67%) Web Services
2 6 (20.00%) XML
2 6 (20.00%) CCXML
2 6 (20.00%) HTML5
2 6 (20.00%) REST
2 6 (20.00%) WebSockets
2 6 (20.00%) Backbone.js
2 6 (20.00%) Sass
2 6 (20.00%) LESS
2 6 (20.00%) AngularJS
2 6 (20.00%) HTML
2 6 (20.00%) CSS
3 4 (13.33%) SOAP
3 4 (13.33%) Laravel
3 4 (13.33%) VXML
3 4 (13.33%) Symfony
3 4 (13.33%) Zend Framework
4 2 (6.67%) Twitter Bootstrap
Miscellaneous
1 19 (63.33%) APACS
1 19 (63.33%) Cryptography
1 19 (63.33%) SWIFT
2 6 (20.00%) User Experience
3 1 (3.33%) Management Information System
3 1 (3.33%) Mobile App
Operating Systems
1 6 (20.00%) Linux
1 6 (20.00%) Android
1 6 (20.00%) Apple iOS
2 1 (3.33%) Windows Server 2012
2 1 (3.33%) Windows
2 1 (3.33%) Windows Server 2008
2 1 (3.33%) Windows Server 2003
Processes & Methodologies
1 23 (76.67%) Data Security
2 20 (66.67%) Requirements Analysis
2 20 (66.67%) Project Planning
3 6 (20.00%) TDD
4 2 (6.67%) Speech Recognition
4 2 (6.67%) MVC
5 1 (3.33%) Stakeholder Management
5 1 (3.33%) Scrum
5 1 (3.33%) Agile Software Development
5 1 (3.33%) Systems Analysis
5 1 (3.33%) Business Analysis
5 1 (3.33%) Requirements Engineering
5 1 (3.33%) Continuous Improvement
5 1 (3.33%) Line Management
5 1 (3.33%) Mentoring
5 1 (3.33%) UML
5 1 (3.33%) E-Commerce
5 1 (3.33%) Disaster Recovery
Programming Languages
1 8 (26.67%) JavaScript
2 6 (20.00%) PHP
3 2 (6.67%) Python
3 2 (6.67%) Perl
3 2 (6.67%) C#
3 2 (6.67%) Java
4 1 (3.33%) SQL
Qualifications
1 20 (66.67%) CCA
2 2 (6.67%) Degree
3 1 (3.33%) ISEB
Quality Assurance & Compliance
1 26 (86.67%) PCI DSS
2 19 (63.33%) Sarbanes-Oxley
2 19 (63.33%) ISO 8583
3 1 (3.33%) ISO/IEC 27001
System Software
1 1 (3.33%) Active Directory
1 1 (3.33%) VMware Infrastructure
1 1 (3.33%) Hyper-V
Vendors
1 6 (20.00%) Avaya
2 4 (13.33%) Zend
3 1 (3.33%) Microsoft
3 1 (3.33%) Novell
3 1 (3.33%) VMware