The first table below looks at the prevalence of the term IVR in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited IVR over the 3 months to 17 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all terms in our Miscellaneous category for the East of England region.

Location
3 months to
17 May 2013
Same period 2012 Same period 2011
Interactive Voice Response (IVR)
Rank 257 256 251
Rank change year-on-year
-1 -5
Permanent jobs citing IVR 12 16 10
As % of all permanent IT jobs located in the East of England 0.145% 0.184% 0.105%
As % of the Miscellaneous category 0.489% 0.615% 0.334%
Number of salaries quoted 8 16 10
Average salary £45,000 £34,000 £42,500
Average salary % change year-on-year
+32.35% -20.00%
90% offered a salary of more than £32,500 £30,500 £40,000
10% offered a salary of more than £55,300 £50,000 £43,750
UK excluding London average salary £45,000 £40,000 £42,500
% change year-on-year
+12.50% -5.88%
All of the Miscellaneous Category
East of England
Permanent IT job ads with a match in the
Miscellaneous category
2455 2600 2993
As % of all permanent IT jobs located in the East of England 29.69% 29.90% 31.54%
Number of salaries quoted 2130 2074 2553
Average salary £38,500 £40,000 £37,500
Average salary % change year-on-year
-3.75% +6.66%
90% offered a salary of more than £25,000 £27,500 £26,500
10% offered a salary of more than £57,500 £55,000 £55,000
UK excluding London average salary £38,815 £40,000 £37,500
% change year-on-year
-2.96% +6.66%
IVR
England

IVR
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing IVR across the East of England region as a proportion of the total demand within the Miscellaneous category.

East of England IVR Jobs Demand Trend

IVR
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IVR across the East of England region.

East of England IVR Salary Trend

IVR
Salary Histogram

This chart provides a salary histogram for IT jobs citing IVR across the East of England region over the 3 months to 17 May 2013.

East of England IVR Salary Histogram

IVR
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IVR within the East of England region over the 3 months to 17 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Bedfordshire - 5 £45,000 -
Cambridgeshire +2 4 - -
Hertfordshire 0 3 £32,500 -7.14%
IVR
England

IVR
Top 30 Related IT Skills

For the 6 months to 17 May 2013, IT jobs across the East of England region citing IVR also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited IVR.

1 12 (66.67%) MS Excel
1 12 (66.67%) WFM
2 11 (61.11%) Cisco
3 8 (44.44%) SLA
3 8 (44.44%) MS Visio
3 8 (44.44%) MS Project
3 8 (44.44%) MS Office
3 8 (44.44%) MS PowerPoint
3 8 (44.44%) Polycom
3 8 (44.44%) Video Conferencing
3 8 (44.44%) Cisco UCCE
3 8 (44.44%) BCP
3 8 (44.44%) Finance
3 8 (44.44%) IP Telephony
3 8 (44.44%) Cisco CUCM
4 7 (38.89%) Avaya
5 5 (27.78%) Genesys
5 5 (27.78%) CMS
6 4 (22.22%) Telecoms
6 4 (22.22%) Microsoft
6 4 (22.22%) PBX
7 3 (16.67%) VoIP
7 3 (16.67%) Internet
7 3 (16.67%) SQL
7 3 (16.67%) Workflow
7 3 (16.67%) Cisco IPCC
7 3 (16.67%) Cisco ASA
7 3 (16.67%) Cisco IPT
8 2 (11.11%) Degree
8 2 (11.11%) Ajax

IVR
Top Related IT Skills by Category

For the 6 months to 17 May 2013, IT jobs across the East of England region citing IVR also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited IVR. Up to 20 skills are shown per category.

Application Development
1 2 (11.11%) HTML
1 2 (11.11%) .NET
1 2 (11.11%) MFC
1 2 (11.11%) COM
1 2 (11.11%) DCOM
1 2 (11.11%) CSS
1 2 (11.11%) SOAP
1 2 (11.11%) Web Services
1 2 (11.11%) XML
1 2 (11.11%) XSLT
1 2 (11.11%) WSDL
1 2 (11.11%) VXML
1 2 (11.11%) Ajax
1 2 (11.11%) jQuery
1 2 (11.11%) REST
Application Platforms
1 5 (27.78%) CMS
2 2 (11.11%) Apache
Applications
1 12 (66.67%) MS Excel
2 8 (44.44%) MS Visio
2 8 (44.44%) MS PowerPoint
2 8 (44.44%) MS Project
2 8 (44.44%) MS Office
Communications & Networking
1 8 (44.44%) IP Telephony
2 4 (22.22%) PBX
3 3 (16.67%) VoIP
3 3 (16.67%) Internet
3 3 (16.67%) Cisco IPT
3 3 (16.67%) Cisco ASA
4 2 (11.11%) LAN
4 2 (11.11%) WAN
Database & Business Intelligence
1 2 (11.11%) MySQL
1 2 (11.11%) SQL Server
2 1 (5.556%) OLAP
2 1 (5.556%) OLTP
2 1 (5.556%) RDBMS
Development Applications
1 2 (11.11%) Visual Studio
1 2 (11.11%) Subversion
General
1 8 (44.44%) Finance
2 4 (22.22%) Telecoms
Job Titles
1 8 (44.44%) Technical Specialist
2 3 (16.67%) Analyst
3 2 (11.11%) Database Analyst
3 2 (11.11%) Software Engineer
3 2 (11.11%) Senior Software Engineer
3 2 (11.11%) Senior Technical Specialist
3 2 (11.11%) Voice Engineer
4 1 (5.556%) MI Analyst
4 1 (5.556%) Telephony Engineer
Miscellaneous
1 8 (44.44%) Video Conferencing
2 2 (11.11%) Open Source
2 2 (11.11%) Management Information System
2 2 (11.11%) Speech Recognition
2 2 (11.11%) Computer Science
Operating Systems
1 2 (11.11%) Windows
1 2 (11.11%) Windows XP
1 2 (11.11%) Windows Server 2003
1 2 (11.11%) Windows Server 2008
Processes & Methodologies
1 12 (66.67%) WFM
2 8 (44.44%) BCP
3 3 (16.67%) Workflow
4 2 (11.11%) Data Analysis
4 2 (11.11%) Business Analysis
4 2 (11.11%) Project Management
4 2 (11.11%) OO
4 2 (11.11%) Data Modelling
4 2 (11.11%) OOD
4 2 (11.11%) Customer Engagement
4 2 (11.11%) Capacity Planning
4 2 (11.11%) Analytics
5 1 (5.556%) Workforce Management Optimization
Programming Languages
1 3 (16.67%) SQL
2 2 (11.11%) C#
2 2 (11.11%) C++
2 2 (11.11%) JavaScript
2 2 (11.11%) PHP
Qualifications
1 2 (11.11%) PhD
1 2 (11.11%) Degree
Quality Assurance & Compliance
1 8 (44.44%) SLA
Systems Management
1 8 (44.44%) Cisco UCCE
1 8 (44.44%) Cisco CUCM
2 3 (16.67%) Cisco IPCC
Vendors
1 11 (61.11%) Cisco
2 8 (44.44%) Polycom
3 7 (38.89%) Avaya
4 5 (27.78%) Genesys
5 4 (22.22%) Microsoft
6 1 (5.556%) Business Objects