The table below looks at the statistics for the Support Manager role in IT jobs advertised for the Hertfordshire region. Included is a guide to the average salaries offered in IT jobs that have cited Support Manager in their job title over the 3 months to 12 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
12 Feb 2016
Same period 2015 Same period 2014
Support Manager
Rank 126 122 124
Rank change year-on-year
-4 +2
Permanent jobs requiring a Support Manager 13 21 15
As % of all permanent IT jobs located in Hertfordshire 0.60% 1.04% 0.74%
As % of the Job Titles category 0.61% 1.08% 0.76%
Number of salaries quoted 11 14 4
Average salary £33,000 £50,000 £48,750
Average salary % change year-on-year
-34.00% +2.56%
90% offered a salary of more than £32,500 £37,500 £41,850
10% offered a salary of more than £45,000 £60,000 £56,000
UK excluding London average salary £40,000 £45,000 £42,500
% change year-on-year
-11.11% +5.88%
Support Manager
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hertfordshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hertfordshire
Permanent IT job ads with a match in the
Job Titles category
2120 1952 1970
As % of all permanent IT jobs located in Hertfordshire 97.52% 96.73% 97.43%
Number of salaries quoted 1806 1564 1489
Average salary £45,000 £45,000 £39,500
Average salary % change year-on-year
- +13.92%
90% offered a salary of more than £28,500 £26,000 £25,000
10% offered a salary of more than £65,000 £55,000 £65,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Support Manager
Jobs Demand Trend in Hertfordshire

This chart provides a 3-month moving total of permanent IT jobs citing Support Manager in the job title across the Hertfordshire region as a proportion of the total demand within the Job Titles category.

Support Manager Jobs Demand Trend in Hertfordshire

Support Manager
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Manager across the Hertfordshire region.

Support Manager Salary Trend in Hertfordshire

Support Manager
Salary Histogram in Hertfordshire

This chart provides a salary histogram for IT jobs citing Support Manager across the Hertfordshire region over the 3 months to 12 February 2016.

Support Manager Salary Histogram in Hertfordshire

Support Manager
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Manager within the Hertfordshire region over the 3 months to 12 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Watford +6 8 £32,500 -35.00%
Hertford -6 2 £42,500 +13.33%
Support Manager
East of England

Support Manager
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 12 February 2016, IT jobs across the Hertfordshire region that cited Support Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Manager in their job title.

1 10 (43.48%) Finance
2 8 (34.78%) Telecoms
3 6 (26.09%) Project Management
3 6 (26.09%) Microsoft
4 5 (21.74%) ISO 9001
4 5 (21.74%) MS Office
4 5 (21.74%) MS Excel
4 5 (21.74%) Quality Management
4 5 (21.74%) Workflow
4 5 (21.74%) MS PowerPoint
4 5 (21.74%) Security Cleared
4 5 (21.74%) Line Management
4 5 (21.74%) Presales
5 4 (17.39%) People Management
5 4 (17.39%) Mathematics
5 4 (17.39%) Service Delivery
6 3 (13.04%) SLA
6 3 (13.04%) SQL Server
6 3 (13.04%) Performance Management
6 3 (13.04%) Mentoring
7 2 (8.70%) Coaching
7 2 (8.70%) ITIL V3
7 2 (8.70%) Enterprise Software
7 2 (8.70%) Resource Management
7 2 (8.70%) Data Analysis
7 2 (8.70%) MS Exchange
7 2 (8.70%) Cisco
7 2 (8.70%) SAP
7 2 (8.70%) ITIL
7 2 (8.70%) C

Support Manager
Top Related IT Skills in Hertfordshire by Category

For the 6 months to 12 February 2016, IT jobs across the Hertfordshire region that cited Support Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (8.70%) MS Exchange
Applications
1 5 (21.74%) MS Excel
1 5 (21.74%) MS Office
1 5 (21.74%) MS PowerPoint
Business Applications
1 1 (4.35%) SAP Business One
1 1 (4.35%) SAP CO
1 1 (4.35%) SAP FI
1 1 (4.35%) SAP FI/CO
Communications & Networking
1 1 (4.35%) Cisco ASA
1 1 (4.35%) Firewall
1 1 (4.35%) SAN
1 1 (4.35%) Wireless
Database & Business Intelligence
1 3 (13.04%) SQL Server
General
1 10 (43.48%) Finance
2 8 (34.78%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (4.35%) EDI
Miscellaneous
1 4 (17.39%) Mathematics
2 2 (8.70%) Enterprise Software
3 1 (4.35%) Data Centre
3 1 (4.35%) Driving Licence
3 1 (4.35%) e-Learning
3 1 (4.35%) Management Information System
Operating Systems
1 1 (4.35%) Windows
1 1 (4.35%) Windows Server
Processes & Methodologies
1 6 (26.09%) Project Management
2 5 (21.74%) Line Management
2 5 (21.74%) Presales
2 5 (21.74%) Quality Management
2 5 (21.74%) Workflow
3 4 (17.39%) People Management
3 4 (17.39%) Service Delivery
4 3 (13.04%) Mentoring
4 3 (13.04%) Performance Management
5 2 (8.70%) Coaching
5 2 (8.70%) Data Analysis
5 2 (8.70%) ITIL
5 2 (8.70%) ITIL V3
5 2 (8.70%) Resource Management
6 1 (4.35%) Budget Control
6 1 (4.35%) Incident Management
6 1 (4.35%) Trend Analysis
Programming Languages
1 2 (8.70%) C
2 1 (4.35%) SQL
Qualifications
1 5 (21.74%) Security Cleared
2 1 (4.35%) CCNA
2 1 (4.35%) Cisco Certification
Quality Assurance & Compliance
1 5 (21.74%) ISO 9001
2 3 (13.04%) SLA
System Software
1 1 (4.35%) VMware ESX
Vendors
1 6 (26.09%) Microsoft
2 2 (8.70%) Cisco
2 2 (8.70%) SAP
3 1 (4.35%) VMware