The table below looks at the statistics for the Support Manager role in IT jobs advertised for the Hertfordshire region. Included is a guide to the average salaries offered in IT jobs that have cited Support Manager in their job title over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Support Manager
Rank 128 122 125
Rank change year-on-year
-6 +3
Permanent jobs requiring a Support Manager 14 11 44
As % of all permanent IT jobs located in Hertfordshire 0.61% 0.55% 1.51%
As % of the Job Titles category 0.63% 0.57% 1.57%
Number of salaries quoted 14 5 28
Average salary £42,500 £30,000 £50,000
Average salary % change year-on-year
+41.66% -40.00%
90% offered a salary of more than £33,250 £30,000 £42,500
10% offered a salary of more than £60,000 £39,800 £58,250
UK excluding London average salary £42,492 £42,500 £45,000
% change year-on-year
-0.01% -5.55%
Support Manager
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hertfordshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hertfordshire
Permanent IT job ads with a match in the
Job Titles category
2221 1915 2808
As % of all permanent IT jobs located in Hertfordshire 96.86% 95.27% 96.43%
Number of salaries quoted 1833 1580 2211
Average salary £45,000 £40,000 £42,500
Average salary % change year-on-year
+12.50% -5.88%
90% offered a salary of more than £26,000 £24,000 £25,000
10% offered a salary of more than £66,000 £60,000 £62,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Support Manager
Jobs Demand Trend in Hertfordshire

This chart provides a 3-month moving total of permanent IT jobs citing Support Manager in the job title across the Hertfordshire region as a proportion of the total demand within the Job Titles category.

Support Manager Jobs Demand Trend in Hertfordshire

Support Manager
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Manager across the Hertfordshire region.

Support Manager Salary Trend in Hertfordshire

Support Manager
Salary Histogram in Hertfordshire

This chart provides a salary histogram for IT jobs citing Support Manager across the Hertfordshire region over the 3 months to 19 September 2014.

Support Manager Salary Histogram in Hertfordshire

Support Manager
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Manager within the Hertfordshire region over the 3 months to 19 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Welwyn Garden City +13 6 £60,000 +100.00% 1
Stevenage +2 3 £35,000 -6.66%
St Albans -11 1 £40,000 +33.33%
Watford -13 1 £31,500 +5.00%
Support Manager
East of England

Support Manager
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 19 September 2014, IT jobs across the Hertfordshire region that cited Support Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Manager in their job title.

1 21 (58.33%) ITIL
2 17 (47.22%) Windows
3 13 (36.11%) Finance
4 12 (33.33%) Windows XP
5 11 (30.56%) Service Management
6 10 (27.78%) VMware
6 10 (27.78%) SQL
6 10 (27.78%) SQL Server
6 10 (27.78%) Retail
7 8 (22.22%) E-Commerce
7 8 (22.22%) Project Management
8 7 (19.44%) Change Management
8 7 (19.44%) Microsoft
8 7 (19.44%) Problem Management
9 6 (16.67%) Release Management
9 6 (16.67%) Continuous Improvement
9 6 (16.67%) Manufacturing
10 5 (13.89%) VMware ESX
10 5 (13.89%) Oracle EBS
10 5 (13.89%) Oracle
10 5 (13.89%) Dell
10 5 (13.89%) Oracle Discoverer
10 5 (13.89%) Oracle Financials
10 5 (13.89%) Oracle 11i
10 5 (13.89%) Oracle Financial Analyzer
10 5 (13.89%) Oracle EBS R12
10 5 (13.89%) Oracle iProcurement
11 4 (11.11%) Active Directory
12 3 (8.33%) SAN
12 3 (8.33%) Remedy

Support Manager
Top Related IT Skills in Hertfordshire by Category

For the 6 months to 19 September 2014, IT jobs across the Hertfordshire region that cited Support Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (2.78%) MS Exchange
1 1 (2.78%) Blackberry Enterprise Server
1 1 (2.78%) Exchange Server 2010
Applications
1 1 (2.78%) Photoshop
1 1 (2.78%) MS Office
1 1 (2.78%) MS Excel
Business Applications
1 5 (13.89%) Oracle Financials
1 5 (13.89%) Oracle 11i
1 5 (13.89%) Oracle EBS
1 5 (13.89%) Oracle Financial Analyzer
1 5 (13.89%) Oracle EBS R12
1 5 (13.89%) Oracle iProcurement
2 1 (2.78%) Dynamics CRM
2 1 (2.78%) Dynamics AX
Cloud Services
1 1 (2.78%) SaaS
Communications & Networking
1 3 (8.33%) SAN
2 1 (2.78%) Intranet
2 1 (2.78%) Internet
2 1 (2.78%) LAN
2 1 (2.78%) VoIP
2 1 (2.78%) WAN
Database & Business Intelligence
1 10 (27.78%) SQL Server
2 5 (13.89%) Oracle Discoverer
3 1 (2.78%) Data Warehouse
General
1 13 (36.11%) Finance
2 10 (27.78%) Retail
3 6 (16.67%) Manufacturing
4 1 (2.78%) Advertising
4 1 (2.78%) Publishing
4 1 (2.78%) Banking
4 1 (2.78%) Marketing
4 1 (2.78%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 1 (2.78%) HTML
1 1 (2.78%) .NET
1 1 (2.78%) CSS
1 1 (2.78%) Web Services
Miscellaneous
1 3 (8.33%) EqualLogic
2 1 (2.78%) Enterprise Software
2 1 (2.78%) Analytical Skills
2 1 (2.78%) Client/Server
2 1 (2.78%) Mainframe
2 1 (2.78%) Management Information System
2 1 (2.78%) Biotechnology
2 1 (2.78%) FMCG
Operating Systems
1 17 (47.22%) Windows
2 12 (33.33%) Windows XP
3 3 (8.33%) Windows 7
4 1 (2.78%) Windows Server 2008
Processes & Methodologies
1 21 (58.33%) ITIL
2 11 (30.56%) Service Management
3 8 (22.22%) Project Management
3 8 (22.22%) E-Commerce
4 7 (19.44%) Problem Management
4 7 (19.44%) Change Management
5 6 (16.67%) Release Management
5 6 (16.67%) Continuous Improvement
6 2 (5.56%) PRINCE2
6 2 (5.56%) CRM
6 2 (5.56%) Stakeholder Management
6 2 (5.56%) Business Continuity
7 1 (2.78%) Software Testing
7 1 (2.78%) Business Development
7 1 (2.78%) Resource Management
7 1 (2.78%) ERP
7 1 (2.78%) Six Sigma
7 1 (2.78%) Infrastructure Management
7 1 (2.78%) Performance Monitoring
7 1 (2.78%) Line Management
Programming Languages
1 10 (27.78%) SQL
2 1 (2.78%) VB
2 1 (2.78%) VB6
2 1 (2.78%) JavaScript
Qualifications
1 2 (5.56%) MCP
1 2 (5.56%) ITIL Certification
1 2 (5.56%) MBCS
2 1 (2.78%) MCSE
2 1 (2.78%) Microsoft Certification
Quality Assurance & Compliance
1 2 (5.56%) SLA
2 1 (2.78%) ISO/IEC 27001
2 1 (2.78%) QA
System Software
1 5 (13.89%) VMware ESX
2 4 (11.11%) Active Directory
3 2 (5.56%) Hyper-V
Vendors
1 10 (27.78%) VMware
2 7 (19.44%) Microsoft
3 5 (13.89%) Dell
3 5 (13.89%) Oracle
4 3 (8.33%) Remedy
5 1 (2.78%) SAP
5 1 (2.78%) BMC
5 1 (2.78%) Quark
Welwyn Garden City, Hertfordshire
Understanding Recruitment
Salary: £55000 - £65000 per annum + benefits
Posted: 4 days ago