The first table below looks at the demand for the Support Manager role in IT jobs advertised for the Hertfordshire region. Included is a guide to the average salaries offered in IT jobs that have cited Support Manager in their job title over the 3 months to 24 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Hertfordshire region.

Location
3 months to
24 May 2013
Same period 2012 Same period 2011
Support Manager
Rank 128 148 156
Rank change year-on-year
+20 +8
Permanent jobs requiring a Support Manager 12 2 10
As % of all permanent IT jobs located in Hertfordshire 0.487% 0.079% 0.296%
As % of the Job Titles category 0.519% 0.082% 0.318%
Number of salaries quoted 6 1 10
Average salary £31,250 £50,000 £45,000
Average salary % change year-on-year
-37.50% +11.11%
90% offered a salary of more than £27,500 £50,000 £37,000
10% offered a salary of more than £45,000 £50,000 £50,500
UK excluding London average salary £43,750 £45,500 £41,500
% change year-on-year
-3.84% +9.63%
All Job Titles
Hertfordshire
Permanent IT job ads with a match in the
Job Titles category
2312 2427 3148
As % of all permanent IT jobs located in Hertfordshire 93.79% 96.35% 93.33%
Number of salaries quoted 1877 1966 2555
Average salary £42,500 £42,500 £41,000
Average salary % change year-on-year
- +3.65%
90% offered a salary of more than £26,000 £25,000 £27,500
10% offered a salary of more than £60,000 £60,000 £59,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
Support Manager
East of England

Support Manager
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Support Manager across the Hertfordshire region as a proportion of the total demand within the Job Titles category.

Hertfordshire Support Manager Jobs Demand Trend

Support Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Manager across the Hertfordshire region.

Hertfordshire Support Manager Salary Trend

Support Manager
Salary Histogram

This chart provides a salary histogram for IT jobs citing Support Manager across the Hertfordshire region over the 3 months to 24 May 2013.

Hertfordshire Support Manager Salary Histogram

Support Manager
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Manager within the Hertfordshire region over the 3 months to 24 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Watford - 5 - -
Letchworth - 3 £45,000 -
Borehamwood - 1 £32,500 -
Hemel Hempstead - 1 £30,000 -
Support Manager
East of England

Support Manager
Top 30 Related IT Skills

For the 6 months to 24 May 2013, IT jobs across the Hertfordshire region that cited Support Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Manager in their job title.

1 22 (95.65%) ITIL
2 12 (52.17%) Windows
3 9 (39.13%) SQL
3 9 (39.13%) TCP/IP
3 9 (39.13%) Microsoft Certification
3 9 (39.13%) Finance
4 8 (34.78%) DHCP
4 8 (34.78%) DNS
4 8 (34.78%) Active Directory
4 8 (34.78%) MCP
4 8 (34.78%) Problem Management
5 7 (30.43%) Retail
5 7 (30.43%) Windows 7
5 7 (30.43%) E-Commerce
5 7 (30.43%) Windows XP
5 7 (30.43%) Manufacturing
5 7 (30.43%) Service Management
6 6 (26.09%) Windows Server 2003
6 6 (26.09%) Linux
6 6 (26.09%) Windows Server 2008
7 5 (21.74%) Release Management
7 5 (21.74%) Continuous Improvement
7 5 (21.74%) MCSE
7 5 (21.74%) Microsoft
7 5 (21.74%) SLA
7 5 (21.74%) Project Management
7 5 (21.74%) Citrix
7 5 (21.74%) Change Management
7 5 (21.74%) VMware
8 4 (17.39%) CCNA

Support Manager
Top Related IT Skills by Category

For the 6 months to 24 May 2013, IT jobs across the Hertfordshire region that cited Support Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Manager in their job title. Up to 20 skills are shown per category.

Application Development
1 2 (8.696%) Middleware
1 2 (8.696%) J2EE
Application Platforms
1 4 (17.39%) MS Exchange
2 2 (8.696%) WebLogic
Applications
1 1 (4.348%) MS Excel
Business Applications
1 2 (8.696%) BASE24
Communications & Networking
1 9 (39.13%) TCP/IP
2 8 (34.78%) DHCP
2 8 (34.78%) DNS
3 4 (17.39%) 3G
3 4 (17.39%) Bluetooth
3 4 (17.39%) GPRS
3 4 (17.39%) LAN
3 4 (17.39%) WAN
4 2 (8.696%) HTTP
5 1 (4.348%) VPN
5 1 (4.348%) Wi-Fi
5 1 (4.348%) Wireless
Database & Business Intelligence
1 2 (8.696%) Oracle 10g
1 2 (8.696%) DB2
1 2 (8.696%) Oracle 11g
General
1 9 (39.13%) Finance
2 7 (30.43%) Retail
2 7 (30.43%) Manufacturing
3 3 (13.04%) Legal
Miscellaneous
1 4 (17.39%) Blackberry
2 1 (4.348%) Management Information System
Operating Systems
1 12 (52.17%) Windows
2 7 (30.43%) Windows 7
2 7 (30.43%) Windows XP
3 6 (26.09%) Windows Server 2003
3 6 (26.09%) Linux
3 6 (26.09%) Windows Server 2008
4 2 (8.696%) UNIX
4 2 (8.696%) Solaris
Processes & Methodologies
1 22 (95.65%) ITIL
2 8 (34.78%) Problem Management
3 7 (30.43%) E-Commerce
3 7 (30.43%) Service Management
4 5 (21.74%) Release Management
4 5 (21.74%) Continuous Improvement
4 5 (21.74%) Project Management
4 5 (21.74%) Change Management
5 3 (13.04%) PRINCE2
6 2 (8.696%) Incident Management
6 2 (8.696%) Time Management
6 2 (8.696%) Capacity Management
6 2 (8.696%) Performance Improvement
7 1 (4.348%) ISMS
7 1 (4.348%) Six Sigma
7 1 (4.348%) Information Security Management
7 1 (4.348%) Security Management
7 1 (4.348%) Information Security
Programming Languages
1 9 (39.13%) SQL
2 4 (17.39%) Java
3 2 (8.696%) PL/SQL
Qualifications
1 9 (39.13%) Microsoft Certification
2 8 (34.78%) MCP
3 5 (21.74%) MCSE
4 4 (17.39%) CCNA
4 4 (17.39%) Cisco Certification
5 3 (13.04%) CCA
5 3 (13.04%) Citrix Certification
6 2 (8.696%) MCITP
6 2 (8.696%) Degree
7 1 (4.348%) Six Sigma Green Belt
7 1 (4.348%) MCSA
7 1 (4.348%) ITIL Certification
Quality Assurance & Compliance
1 5 (21.74%) SLA
System Software
1 8 (34.78%) Active Directory
2 4 (17.39%) VMware Infrastructure
Systems Management
1 2 (8.696%) ServiceCenter
Vendors
1 5 (21.74%) Microsoft
1 5 (21.74%) Citrix
1 5 (21.74%) VMware
2 4 (17.39%) Oracle
3 3 (13.04%) Cisco
4 2 (8.696%) IBM
4 2 (8.696%) HP
5 1 (4.348%) SolarWinds