The first table below looks at the demand for the Support Manager role in IT jobs advertised for the Hertfordshire region. Included is a guide to the average salaries offered in IT jobs that have cited Support Manager in their job title over the 3 months to 24 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Hertfordshire region.

Location
3 months to
24 Apr 2014
Same period 2013 Same period 2012
Support Manager
Rank 125 134 143
Rank change year-on-year
+9 +9
Permanent jobs requiring a Support Manager 19 17 5
As % of all permanent IT jobs located in Hertfordshire 0.77% 0.65% 0.19%
As % of the Job Titles category 0.79% 0.69% 0.20%
Number of salaries quoted 16 11 2
Average salary £45,000 £32,500 £61,250
Average salary % change year-on-year
+38.46% -46.93%
90% offered a salary of more than £30,500 £27,500 £52,250
10% offered a salary of more than £71,250 £79,000 £70,250
UK excluding London average salary £43,500 £45,000 £47,589
% change year-on-year
-3.33% -5.44%
Job Titles Category
Hertfordshire
Permanent IT job ads with a match in the
Job Titles category
2394 2480 2491
As % of all permanent IT jobs located in Hertfordshire 96.42% 95.27% 95.55%
Number of salaries quoted 1917 2074 2038
Average salary £40,000 £42,500 £43,500
Average salary % change year-on-year
-5.88% -2.29%
90% offered a salary of more than £26,000 £26,000 £25,500
10% offered a salary of more than £60,000 £60,000 £60,000
UK excluding London average salary £40,000 £38,000 £38,000
% change year-on-year
+5.26% -
Support Manager
East of England

Support Manager
Jobs Demand Trend in Hertfordshire

This chart provides a 3-month moving total of permanent IT jobs citing Support Manager in the job title across the Hertfordshire region as a proportion of the total demand within the Job Titles category.

Support Manager Jobs Demand Trend in Hertfordshire

Support Manager
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Manager across the Hertfordshire region.

Support Manager Salary Trend in Hertfordshire

Support Manager
Salary Histogram in Hertfordshire

This chart provides a salary histogram for IT jobs citing Support Manager across the Hertfordshire region over the 3 months to 24 April 2014.

Support Manager Salary Histogram in Hertfordshire

Support Manager
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Manager within the Hertfordshire region over the 3 months to 24 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Watford -13 6 £67,500 -
St Albans - 5 £35,000 -
Stevenage - 2 £32,500 -
Support Manager
East of England

Support Manager
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 24 April 2014, IT jobs across the Hertfordshire region that cited Support Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Manager in their job title.

1 14 (43.75%) ITIL
2 11 (34.38%) Problem Management
3 10 (31.25%) Change Management
4 9 (28.13%) Service Management
4 9 (28.13%) Service Delivery
5 8 (25.00%) Microsoft
5 8 (25.00%) Active Directory
6 7 (21.88%) CheckPoint
6 7 (21.88%) Windows
6 7 (21.88%) Firewall
6 7 (21.88%) Management Information System
6 7 (21.88%) VMware
6 7 (21.88%) Information Security
7 6 (18.75%) Cisco
7 6 (18.75%) Finance
7 6 (18.75%) Retail
7 6 (18.75%) Linux
7 6 (18.75%) CRM
7 6 (18.75%) HP
7 6 (18.75%) ProCurve
8 5 (15.63%) SAP
9 4 (12.50%) Supplier Management
9 4 (12.50%) ERP
9 4 (12.50%) SQL Server
9 4 (12.50%) Project Management
9 4 (12.50%) Dynamics CRM
9 4 (12.50%) Dynamics AX
9 4 (12.50%) Stakeholder Management
10 3 (9.38%) Marketing
10 3 (9.38%) E-Commerce

Support Manager
Top Related IT Skills in Hertfordshire by Category

For the 6 months to 24 April 2014, IT jobs across the Hertfordshire region that cited Support Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (3.13%) Blackberry Enterprise Server
Applications
1 1 (3.13%) MS Excel
Business Applications
1 4 (12.50%) Dynamics CRM
1 4 (12.50%) Dynamics AX
Communications & Networking
1 7 (21.88%) Firewall
2 2 (6.25%) LAN
2 2 (6.25%) VoIP
2 2 (6.25%) WAN
3 1 (3.13%) SAN
3 1 (3.13%) VPN
Database & Business Intelligence
1 4 (12.50%) SQL Server
General
1 6 (18.75%) Finance
1 6 (18.75%) Retail
2 3 (9.38%) Marketing
3 2 (6.25%) Advertising
3 2 (6.25%) Pharmaceutical
4 1 (3.13%) Manufacturing
Libraries, Frameworks & Software Standards
1 1 (3.13%) XML
1 1 (3.13%) HTML
1 1 (3.13%) .NET
Miscellaneous
1 7 (21.88%) Management Information System
2 2 (6.25%) Biotechnology
Operating Systems
1 7 (21.88%) Windows
2 6 (18.75%) Linux
3 2 (6.25%) Windows XP
4 1 (3.13%) Windows Server 2008
Processes & Methodologies
1 14 (43.75%) ITIL
2 11 (34.38%) Problem Management
3 10 (31.25%) Change Management
4 9 (28.13%) Service Management
4 9 (28.13%) Service Delivery
5 7 (21.88%) Information Security
6 6 (18.75%) CRM
7 4 (12.50%) Supplier Management
7 4 (12.50%) ERP
7 4 (12.50%) Project Management
7 4 (12.50%) Stakeholder Management
8 3 (9.38%) E-Commerce
9 2 (6.25%) Software Testing
9 2 (6.25%) PRINCE2
9 2 (6.25%) Root Cause Analysis
10 1 (3.13%) Portfolio Management
10 1 (3.13%) Continuous Improvement
10 1 (3.13%) Release Management
10 1 (3.13%) Time Management
10 1 (3.13%) Programme Management
Programming Languages
1 1 (3.13%) SQL
1 1 (3.13%) VB
1 1 (3.13%) VB6
Quality Assurance & Compliance
1 2 (6.25%) SLA
2 1 (3.13%) ISO/IEC 27001
System Software
1 8 (25.00%) Active Directory
2 1 (3.13%) Hyper-V
Vendors
1 8 (25.00%) Microsoft
2 7 (21.88%) CheckPoint
2 7 (21.88%) VMware
3 6 (18.75%) Cisco
3 6 (18.75%) HP
3 6 (18.75%) ProCurve
4 5 (15.63%) SAP
5 1 (3.13%) Twitter
5 1 (3.13%) Avaya