The statistics below represent IT jobs advertised across the Hertfordshire region that had Support Manager featuring in the job title. Included is a guide to the salaries offered over the 3 months to 23 January 2017 with a comparison to same period over 2 years.

3 months to
23 Jan 2017
Same period 2016 Same period 2015
Support Manager
East of England / Hertfordshire
Rank 112 123 121
Rank change year-on-year
+11 -2
Permanent jobs requiring a Support Manager 15 15 22
As % of all permanent IT jobs located in Hertfordshire 0.74% 0.74% 1.07%
As % of the Job Titles category 0.76% 0.75% 1.11%
Number of salaries quoted 15 13 14
Median salary £47,500 £33,000 £52,500
Median salary % change year-on-year
+43.93% -37.14%
90% offered a salary of more than £29,600 £32,500 £37,500
10% offered a salary of more than £55,000 £49,000 £60,000
UK excluding London median salary £40,000 £40,000 £45,000
% change year-on-year
- -11.11%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hertfordshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hertfordshire
Permanent IT job ads with a match in the
Job Titles category
1977 1989 1990
As % of all permanent IT jobs located in Hertfordshire 97.10% 97.64% 96.70%
Number of salaries quoted 1648 1705 1592
Median salary £45,000 £45,000 £45,000
90% offered a salary of more than £25,000 £28,000 £27,000
10% offered a salary of more than £65,000 £64,700 £65,000
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

Support Manager
Jobs Demand Trend in Hertfordshire

The demand trend of job ads across the Hertfordshire region that featured Support Manager in the job title.

Support Manager Jobs Demand Trend in Hertfordshire

Support Manager
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Manager across the Hertfordshire region.

Support Manager Salary Trend in Hertfordshire

Support Manager
Salary Histogram in Hertfordshire

This chart provides a salary histogram for IT jobs citing Support Manager across the Hertfordshire region over the 3 months to 23 January 2017.

Support Manager Salary Histogram in Hertfordshire

Support Manager
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Manager within the Hertfordshire region over the 3 months to 23 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Watford -10 2 £67,500 +107.69%
Hemel Hempstead - 1 £35,000 -
Support Manager
East of England

Support Manager Skill Set
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 23 January 2017, Support Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Hertfordshire region featuring Support Manager in the job title.

1 18 (50.00%) ITIL
2 16 (44.44%) MS Office
2 16 (44.44%) Active Directory
3 11 (30.56%) Service Delivery
4 7 (19.44%) Incident Management
5 5 (13.89%) Document Management
5 5 (13.89%) WAN
5 5 (13.89%) Windows
5 5 (13.89%) ITIL V3
5 5 (13.89%) Case Management
5 5 (13.89%) Ticket Management
6 4 (11.11%) Analytical Skills
6 4 (11.11%) Oracle
6 4 (11.11%) Citrix
6 4 (11.11%) ITIL Certification
6 4 (11.11%) Configuration Management
6 4 (11.11%) Microsoft
7 3 (8.33%) Service Management
7 3 (8.33%) ITSM
7 3 (8.33%) SharePoint
7 3 (8.33%) ERP
7 3 (8.33%) Retail
7 3 (8.33%) ServiceNow
8 2 (5.56%) Record to Report
8 2 (5.56%) Procure-to-Pay
8 2 (5.56%) Ansible
8 2 (5.56%) DevOps
8 2 (5.56%) Jenkins
8 2 (5.56%) Process Improvement
8 2 (5.56%) Amazon AWS

Support Manager Skill Set
Top Related IT Skills in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (8.33%) SharePoint
Applications
1 16 (44.44%) MS Office
Business Applications
1 1 (2.78%) Oracle Retail
Cloud Services
1 2 (5.56%) Amazon AWS
Communications & Networking
1 5 (13.89%) WAN
2 2 (5.56%) PPP
Database & Business Intelligence
1 2 (5.56%) SQL Server
2 1 (2.78%) Oracle Reports
Development Applications
1 2 (5.56%) Jenkins
General
1 3 (8.33%) Retail
2 2 (5.56%) Billing
2 2 (5.56%) Finance
Miscellaneous
1 4 (11.11%) Analytical Skills
2 2 (5.56%) CMDB
3 1 (2.78%) Driving Licence
Operating Systems
1 5 (13.89%) Windows
2 2 (5.56%) Linux
2 2 (5.56%) Unix
Processes & Methodologies
1 18 (50.00%) ITIL
2 11 (30.56%) Service Delivery
3 7 (19.44%) Incident Management
4 5 (13.89%) Case Management
4 5 (13.89%) Document Management
4 5 (13.89%) ITIL V3
4 5 (13.89%) Ticket Management
5 4 (11.11%) Configuration Management
6 3 (8.33%) ERP
6 3 (8.33%) ITSM
6 3 (8.33%) Service Management
7 2 (5.56%) Agile Software Development
7 2 (5.56%) CRM
7 2 (5.56%) DevOps
7 2 (5.56%) Migration
7 2 (5.56%) PRINCE2
7 2 (5.56%) Problem Management
7 2 (5.56%) Process Improvement
7 2 (5.56%) Procure-to-Pay
7 2 (5.56%) Record to Report
Programming Languages
1 2 (5.56%) SQL
Qualifications
1 4 (11.11%) ITIL Certification
2 2 (5.56%) Degree
Quality Assurance & Compliance
1 2 (5.56%) SLA
2 1 (2.78%) ISO/IEC 27001
System Software
1 16 (44.44%) Active Directory
Systems Management
1 2 (5.56%) Ansible
Vendors
1 4 (11.11%) Citrix
1 4 (11.11%) Microsoft
1 4 (11.11%) Oracle
2 3 (8.33%) ServiceNow