The table below looks at the statistics for the Support Manager role in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited Support Manager in their job title over the 3 months to 24 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Oct 2014
Same period 2013 Same period 2012
Support Manager
Rank 226 179 202
Rank change year-on-year
-47 +23
Permanent jobs requiring a Support Manager 34 64 84
As % of all permanent IT jobs located in the East of England 0.43% 0.91% 0.92%
As % of the Job Titles category 0.46% 0.95% 0.95%
Number of salaries quoted 25 41 64
Average salary £55,000 £32,500 £45,500
Average salary % change year-on-year
+69.23% -28.57%
90% offered a salary of more than £34,500 £28,500 £35,750
10% offered a salary of more than £63,750 £51,500 £57,500
UK excluding London average salary £41,500 £42,500 £42,500
% change year-on-year
-2.35% -
Support Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
7466 6769 8805
As % of all permanent IT jobs located in the East of England 95.34% 95.85% 96.51%
Number of salaries quoted 6076 5690 7552
Average salary £42,500 £40,000 £39,500
Average salary % change year-on-year
+6.25% +1.26%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £60,000 £54,500 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Manager
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing Support Manager in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

Support Manager Jobs Demand Trend in the East of England

Support Manager
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Manager across the East of England region.

Support Manager Salary Trend in the East of England

Support Manager
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing Support Manager across the East of England region over the 3 months to 24 October 2014.

Support Manager Salary Histogram in the East of England

Support Manager
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Manager within the East of England region over the 3 months to 24 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire -18 21 £60,000 +100.00%
Cambridgeshire -12 9 £50,000 +53.84%
Essex -13 2 £50,750 +6.84%
Bedfordshire - 2 £63,750 - 3
Norfolk - 1 £65,000 -
Support Manager
England

Support Manager
Top 30 Related IT Skills in the East of England

For the 6 months to 24 October 2014, IT jobs across the East of England region that cited Support Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Manager in their job title.

1 42 (55.26%) ITIL
2 30 (39.47%) SQL
3 26 (34.21%) Finance
4 24 (31.58%) Windows
5 22 (28.95%) E-Commerce
6 19 (25.00%) Service Management
7 16 (21.05%) Oracle
8 15 (19.74%) Retail
9 13 (17.11%) VMware
10 12 (15.79%) Windows XP
10 12 (15.79%) Project Management
11 11 (14.47%) Microsoft
11 11 (14.47%) SQL Server
11 11 (14.47%) Change Management
12 10 (13.16%) Problem Management
12 10 (13.16%) Remedy
13 9 (11.84%) Oracle Discoverer
13 9 (11.84%) Oracle Financials
13 9 (11.84%) Oracle 11i
13 9 (11.84%) Oracle Financial Analyzer
13 9 (11.84%) Oracle EBS
13 9 (11.84%) Oracle EBS R12
13 9 (11.84%) Oracle iProcurement
14 8 (10.53%) SLA
14 8 (10.53%) Active Directory
15 7 (9.21%) Manufacturing
15 7 (9.21%) Release Management
16 6 (7.89%) Continuous Improvement
16 6 (7.89%) Relational Database
16 6 (7.89%) Analytical Skills

Support Manager
Top Related IT Skills in the East of England by Category

For the 6 months to 24 October 2014, IT jobs across the East of England region that cited Support Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (3.95%) Apache Solr
2 2 (2.63%) MS Exchange
3 1 (1.32%) SharePoint
3 1 (1.32%) Exchange Server 2010
Applications
1 4 (5.26%) MS Excel
2 3 (3.95%) MS Office
3 1 (1.32%) Photoshop
Business Applications
1 9 (11.84%) Oracle Financials
1 9 (11.84%) Oracle 11i
1 9 (11.84%) Oracle EBS
1 9 (11.84%) Oracle Financial Analyzer
1 9 (11.84%) Oracle EBS R12
1 9 (11.84%) Oracle iProcurement
2 1 (1.32%) Dynamics CRM
2 1 (1.32%) Dynamics AX
Cloud Services
1 1 (1.32%) SaaS
Communications & Networking
1 3 (3.95%) HTTP
1 3 (3.95%) SAN
1 3 (3.95%) Wi-Fi
1 3 (3.95%) Wireless
1 3 (3.95%) LTE
2 1 (1.32%) LAN
2 1 (1.32%) Intranet
2 1 (1.32%) Internet
2 1 (1.32%) TCP/IP
Database & Business Intelligence
1 11 (14.47%) SQL Server
2 9 (11.84%) Oracle Discoverer
3 6 (7.89%) RDBMS
3 6 (7.89%) Relational Database
4 3 (3.95%) DB2
5 2 (2.63%) Oracle Reports
5 2 (2.63%) Oracle Database 10g
5 2 (2.63%) SQL Server 2005
5 2 (2.63%) Oracle Database 11g
5 2 (2.63%) SQL Server 2008
5 2 (2.63%) Oracle Database
6 1 (1.32%) Data Warehouse
General
1 26 (34.21%) Finance
2 15 (19.74%) Retail
3 7 (9.21%) Manufacturing
4 5 (6.58%) Marketing
5 4 (5.26%) Telecoms
6 1 (1.32%) Publishing
6 1 (1.32%) Banking
Libraries, Frameworks & Software Standards
1 5 (6.58%) J2EE
1 5 (6.58%) Web Services
2 4 (5.26%) .NET
3 2 (2.63%) HTML
3 2 (2.63%) CSS
Miscellaneous
1 6 (7.89%) Analytical Skills
2 3 (3.95%) EqualLogic
3 2 (2.63%) Statistics
3 2 (2.63%) iSeries
4 1 (1.32%) FMCG
4 1 (1.32%) Enterprise Software
4 1 (1.32%) Client/Server
4 1 (1.32%) NHS
4 1 (1.32%) Mainframe
4 1 (1.32%) Management Information System
Operating Systems
1 24 (31.58%) Windows
2 12 (15.79%) Windows XP
3 5 (6.58%) Windows 7
4 4 (5.26%) Linux
5 3 (3.95%) UNIX
6 2 (2.63%) Red Hat Enterprise Linux
7 1 (1.32%) Windows 8
Processes & Methodologies
1 42 (55.26%) ITIL
2 22 (28.95%) E-Commerce
3 19 (25.00%) Service Management
4 12 (15.79%) Project Management
5 11 (14.47%) Change Management
6 10 (13.16%) Problem Management
7 7 (9.21%) Release Management
8 6 (7.89%) Continuous Improvement
9 5 (6.58%) Time Management
9 5 (6.58%) PRINCE2
10 4 (5.26%) Service Delivery
10 4 (5.26%) ITIL V3
11 3 (3.95%) Performance Monitoring
11 3 (3.95%) Capacity Management
11 3 (3.95%) Business Continuity
11 3 (3.95%) Incident Management
12 2 (2.63%) Stakeholder Management
12 2 (2.63%) BCP
12 2 (2.63%) ERP
12 2 (2.63%) Change Control
Programming Languages
1 30 (39.47%) SQL
2 5 (6.58%) Java
3 3 (3.95%) PL/SQL
4 2 (2.63%) COBOL
4 2 (2.63%) JavaScript
Qualifications
1 5 (6.58%) ITIL Certification
2 2 (2.63%) MCP
2 2 (2.63%) MBCS
3 1 (1.32%) MCSE
3 1 (1.32%) Microsoft Certification
3 1 (1.32%) PMP
3 1 (1.32%) PMI Certification
Quality Assurance & Compliance
1 8 (10.53%) SLA
2 1 (1.32%) Sarbanes-Oxley
2 1 (1.32%) QA
System Software
1 8 (10.53%) Active Directory
2 5 (6.58%) VMware ESX
3 1 (1.32%) Hyper-V
Vendors
1 16 (21.05%) Oracle
2 13 (17.11%) VMware
3 11 (14.47%) Microsoft
4 10 (13.16%) Remedy
5 5 (6.58%) Dell
6 3 (3.95%) Sun
6 3 (3.95%) IBM
7 2 (2.63%) SAP
8 1 (1.32%) Cisco
8 1 (1.32%) Citrix
8 1 (1.32%) Avaya
8 1 (1.32%) BMC
8 1 (1.32%) Quark
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