The table below looks at the statistics for the Support Manager role in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited Support Manager in their job title over the 3 months to 11 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
11 Feb 2016
Same period 2015 Same period 2014
Support Manager
Rank 227 225 228
Rank change year-on-year
-2 +3
Permanent jobs requiring a Support Manager 37 38 26
As % of all permanent IT jobs located in the East of England 0.53% 0.52% 0.38%
As % of the Job Titles category 0.54% 0.54% 0.39%
Number of salaries quoted 33 27 13
Average salary £35,000 £40,000 £50,000
Average salary % change year-on-year
-12.50% -20.00%
90% offered a salary of more than £32,500 £33,700 £32,500
10% offered a salary of more than £70,000 £58,500 £80,000
UK excluding London average salary £40,000 £45,000 £42,500
% change year-on-year
-11.11% +5.88%
Support Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
6789 7083 6613
As % of all permanent IT jobs located in the East of England 96.64% 96.68% 97.59%
Number of salaries quoted 5559 5746 5341
Average salary £43,500 £42,500 £40,000
Average salary % change year-on-year
+2.35% +6.25%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £62,500 £55,000 £62,500
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Support Manager
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing Support Manager in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

Support Manager Jobs Demand Trend in the East of England

Support Manager
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Manager across the East of England region.

Support Manager Salary Trend in the East of England

Support Manager
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing Support Manager across the East of England region over the 3 months to 11 February 2016.

Support Manager Salary Histogram in the East of England

Support Manager
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Manager within the East of England region over the 3 months to 11 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Essex +9 18 £55,000 +62.96%
Hertfordshire -4 13 £33,000 -34.00%
Suffolk -10 3 £36,500 -
Norfolk - 2 £33,500 -
Bedfordshire -3 1 £39,000 -15.21%
Support Manager
England

Support Manager
Top 30 Related IT Skills in the East of England

For the 6 months to 11 February 2016, IT jobs across the East of England region that cited Support Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Manager in their job title.

1 30 (36.14%) Microsoft
2 26 (31.33%) ITIL
3 24 (28.92%) SQL
3 24 (28.92%) Windows
4 17 (20.48%) MS Office
4 17 (20.48%) Microsoft Certification
5 16 (19.28%) Incident Management
5 16 (19.28%) SLA
6 15 (18.07%) MS Excel
6 15 (18.07%) Windows Server
7 14 (16.87%) Finance
8 13 (15.66%) Active Directory
9 12 (14.46%) Service Delivery
9 12 (14.46%) Client/Server
9 12 (14.46%) Line Management
10 10 (12.05%) Degree
10 10 (12.05%) AS400
10 10 (12.05%) MCSE
10 10 (12.05%) COBOL
10 10 (12.05%) Mentoring
11 9 (10.84%) Coaching
11 9 (10.84%) Change Control
11 9 (10.84%) VoIP
11 9 (10.84%) High Availability
11 9 (10.84%) Data Analysis
12 8 (9.64%) Office 365
12 8 (9.64%) Telecoms
12 8 (9.64%) SAP
12 8 (9.64%) People Management
13 7 (8.43%) Skype

Support Manager
Top Related IT Skills in the East of England by Category

For the 6 months to 11 February 2016, IT jobs across the East of England region that cited Support Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (8.43%) Skype for Business
2 5 (6.02%) IIS
3 2 (2.41%) MS Exchange
Applications
1 17 (20.48%) MS Office
2 15 (18.07%) MS Excel
3 5 (6.02%) MS PowerPoint
Business Applications
1 3 (3.61%) Dynamics AX
1 3 (3.61%) Dynamics NAV
2 2 (2.41%) SAP CO
2 2 (2.41%) SAP ERP
2 2 (2.41%) SAP FI
2 2 (2.41%) SAP FI/CO
3 1 (1.20%) SAP Business One
3 1 (1.20%) SAP MM
3 1 (1.20%) SAP SD
Cloud Services
1 8 (9.64%) Office 365
Communications & Networking
1 9 (10.84%) VoIP
2 7 (8.43%) Firewall
2 7 (8.43%) LAN
2 7 (8.43%) Skype
2 7 (8.43%) WAN
3 2 (2.41%) PBX
4 1 (1.20%) ATM
4 1 (1.20%) Cisco ASA
4 1 (1.20%) DHCP
4 1 (1.20%) DNS
4 1 (1.20%) SAN
4 1 (1.20%) TCP/IP
4 1 (1.20%) Wireless
Database & Business Intelligence
1 3 (3.61%) Crystal Reports
1 3 (3.61%) SQL Server
General
1 14 (16.87%) Finance
2 8 (9.64%) Telecoms
3 4 (4.82%) Law
3 4 (4.82%) Legal
Libraries, Frameworks & Software Standards
1 1 (1.20%) CSS
1 1 (1.20%) EDI
Miscellaneous
1 12 (14.46%) Client/Server
2 10 (12.05%) AS400
3 7 (8.43%) Analytical Skills
4 6 (7.23%) Data Centre
5 5 (6.02%) Driving Licence
6 4 (4.82%) Blackberry
6 4 (4.82%) Mathematics
7 2 (2.41%) Enterprise Software
8 1 (1.20%) e-Learning
8 1 (1.20%) Management Information System
Operating Systems
1 24 (28.92%) Windows
2 15 (18.07%) Windows Server
3 7 (8.43%) Windows Server 2012
4 6 (7.23%) Windows Server 2003
4 6 (7.23%) Windows Server 2008
5 5 (6.02%) Windows 7
6 4 (4.82%) Linux
Processes & Methodologies
1 26 (31.33%) ITIL
2 16 (19.28%) Incident Management
3 12 (14.46%) Line Management
3 12 (14.46%) Service Delivery
4 10 (12.05%) Mentoring
5 9 (10.84%) Change Control
5 9 (10.84%) Coaching
5 9 (10.84%) Data Analysis
5 9 (10.84%) High Availability
6 8 (9.64%) People Management
7 7 (8.43%) Agile Software Development
7 7 (8.43%) CRM
7 7 (8.43%) Performance Management
7 7 (8.43%) Service Desk Management
7 7 (8.43%) Waterfall
8 6 (7.23%) Business Continuity
8 6 (7.23%) Disaster Recovery
8 6 (7.23%) ERP
8 6 (7.23%) Network Monitoring
8 6 (7.23%) Project Management
Programming Languages
1 24 (28.92%) SQL
2 10 (12.05%) COBOL
3 7 (8.43%) C
Qualifications
1 17 (20.48%) Microsoft Certification
2 10 (12.05%) Degree
2 10 (12.05%) MCSE
3 7 (8.43%) CCNA
3 7 (8.43%) Cisco Certification
4 5 (6.02%) Security Cleared
5 3 (3.61%) DBS Check
5 3 (3.61%) ITIL Foundation Certificate
6 2 (2.41%) ITIL Certification
Quality Assurance & Compliance
1 16 (19.28%) SLA
2 5 (6.02%) ISO 9001
System Software
1 13 (15.66%) Active Directory
2 7 (8.43%) Hyper-V
3 1 (1.20%) VMware ESX
Systems Management
1 6 (7.23%) SCCM
Vendors
1 30 (36.14%) Microsoft
2 8 (9.64%) SAP
3 4 (4.82%) VMware
4 3 (3.61%) Intel
5 2 (2.41%) Cisco
5 2 (2.41%) Citrix