The statistics below represent IT jobs advertised across the East of England region that had Support Manager featuring in the job title. Included is a guide to the salaries offered over the 3 months to 18 January 2017 with a comparison to same period over 2 years.

3 months to
18 Jan 2017
Same period 2016 Same period 2015
Support Manager
England / East of England
Rank 206 223 231
Rank change year-on-year
+17 +8
Permanent jobs requiring a Support Manager 34 45 39
As % of all permanent IT jobs located in the East of England 0.58% 0.65% 0.55%
As % of the Job Titles category 0.60% 0.67% 0.57%
Number of salaries quoted 26 43 29
Median salary £45,000 £34,000 £45,000
Median salary % change year-on-year
+32.35% -24.44%
90% offered a salary of more than £33,000 £32,500 £34,100
10% offered a salary of more than £53,750 £68,000 £60,000
UK excluding London median salary £40,000 £41,500 £45,000
% change year-on-year
-3.61% -7.77%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
5684 6679 6894
As % of all permanent IT jobs located in the East of England 96.96% 96.98% 96.55%
Number of salaries quoted 4679 5530 5592
Median salary £45,000 £44,500 £42,500
Median salary % change year-on-year
+1.12% +4.70%
90% offered a salary of more than £27,000 £25,000 £25,000
10% offered a salary of more than £65,000 £60,000 £62,500
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

Support Manager
Jobs Demand Trend in the East of England

The demand trend of job ads across the East of England region that featured Support Manager in the job title.

Support Manager Jobs Demand Trend in the East of England

Support Manager
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Manager across the East of England region.

Support Manager Salary Trend in the East of England

Support Manager
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing Support Manager across the East of England region over the 3 months to 18 January 2017.

Support Manager Salary Histogram in the East of England

Support Manager
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Manager within the East of England region over the 3 months to 18 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire +11 15 £47,500 +43.93%
Essex +8 9 £33,000 -40.00%
Cambridgeshire - 7 £45,000 - 7
Norfolk -17 2 £45,000 +34.32%
Suffolk +4 1 £65,000 +52.94%
Support Manager
England

Support Manager Skill Set
Top 30 Related IT Skills in the East of England

For the 6 months to 18 January 2017, Support Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East of England region featuring Support Manager in the job title.

1 37 (44.05%) Windows
2 31 (36.90%) SQL
2 31 (36.90%) MS Office
3 28 (33.33%) Finance
4 27 (32.14%) Active Directory
5 24 (28.57%) ITIL
6 17 (20.24%) Business Intelligence
7 15 (17.86%) Service Delivery
7 15 (17.86%) Linux
7 15 (17.86%) Windows Server
8 14 (16.67%) SQL Server
8 14 (16.67%) VB
9 13 (15.48%) MS Exchange
10 12 (14.29%) SharePoint
10 12 (14.29%) Degree
11 11 (13.10%) Analytics
11 11 (13.10%) Crystal Reports
11 11 (13.10%) Microsoft
11 11 (13.10%) VMware
12 10 (11.90%) Risk Management
12 10 (11.90%) Firewall
12 10 (11.90%) SQL Server Reporting Services
12 10 (11.90%) Business Analytics
12 10 (11.90%) Conflict Management
13 9 (10.71%) ITIL V3
13 9 (10.71%) Hyper-V
13 9 (10.71%) Retail
13 9 (10.71%) Cisco
13 9 (10.71%) Citrix
14 8 (9.52%) WAN

Support Manager Skill Set
Top Related IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 13 (15.48%) MS Exchange
2 12 (14.29%) SharePoint
3 3 (3.57%) Blackberry Enterprise Server
3 3 (3.57%) Exchange Server 2007
4 2 (2.38%) Exchange Server 2010
5 1 (1.19%) Confluence
5 1 (1.19%) Exchange Server 2013
Applications
1 31 (36.90%) MS Office
2 1 (1.19%) MS PowerPoint
Business Applications
1 1 (1.19%) Oracle EBS
1 1 (1.19%) Oracle Retail
1 1 (1.19%) SAP Oil and Gas
Cloud Services
1 7 (8.33%) Amazon AWS
2 6 (7.14%) Office 365
Communications & Networking
1 10 (11.90%) Firewall
2 8 (9.52%) WAN
3 7 (8.33%) SAN
3 7 (8.33%) VoIP
4 5 (5.95%) DNS
4 5 (5.95%) Remote Desktop
4 5 (5.95%) SNMP
4 5 (5.95%) TCP/IP
5 3 (3.57%) VPN
6 2 (2.38%) LAN
6 2 (2.38%) PPP
6 2 (2.38%) Wireless
7 1 (1.19%) MPLS
Database & Business Intelligence
1 14 (16.67%) SQL Server
2 11 (13.10%) Crystal Reports
3 10 (11.90%) SQL Server Reporting Services
4 6 (7.14%) SQL Server 2008
5 5 (5.95%) MySQL
6 4 (4.76%) Data Warehouse
6 4 (4.76%) DTS
6 4 (4.76%) ProClarity
6 4 (4.76%) SQL Server 2005
6 4 (4.76%) SQL Server Integration Services
6 4 (4.76%) SQLPlus
7 2 (2.38%) Data Mining
7 2 (2.38%) SQL Server 2012
8 1 (1.19%) Big Data
8 1 (1.19%) BusinessObjects
8 1 (1.19%) Oracle Reports
Development Applications
1 2 (2.38%) Jenkins
2 1 (1.19%) JIRA
2 1 (1.19%) Team Foundation Server
General
1 28 (33.33%) Finance
2 9 (10.71%) Retail
3 6 (7.14%) Manufacturing
4 3 (3.57%) Billing
5 2 (2.38%) Electronics
5 2 (2.38%) Telecoms
6 1 (1.19%) Back Office
6 1 (1.19%) Front Office
6 1 (1.19%) Marketing
Libraries, Frameworks & Software Standards
1 5 (5.95%) .NET
1 5 (5.95%) EDI
1 5 (5.95%) Web Services
2 1 (1.19%) .NET Framework
2 1 (1.19%) AngularJS
2 1 (1.19%) ASP.NET
2 1 (1.19%) ASP.NET MVC
2 1 (1.19%) ASP.NET MVC 3
2 1 (1.19%) CSS
2 1 (1.19%) Entity Framework
2 1 (1.19%) HTML
2 1 (1.19%) jQuery
2 1 (1.19%) Kendo UI
2 1 (1.19%) KnockoutJS
2 1 (1.19%) Natural Language Processing
2 1 (1.19%) RequireJS
Miscellaneous
1 5 (5.95%) Analytical Skills
2 2 (2.38%) CMDB
2 2 (2.38%) Computer Science
2 2 (2.38%) Data Centre
2 2 (2.38%) Enterprise Software
2 2 (2.38%) HP Storage
2 2 (2.38%) Life Science
2 2 (2.38%) Management Information System
3 1 (1.19%) Driving Licence
3 1 (1.19%) User Experience
3 1 (1.19%) Virtual Team
Operating Systems
1 37 (44.05%) Windows
2 15 (17.86%) Linux
2 15 (17.86%) Windows Server
3 6 (7.14%) Unix
4 5 (5.95%) Mac OS X
4 5 (5.95%) Ubuntu
4 5 (5.95%) Windows 7
4 5 (5.95%) Windows 8
4 5 (5.95%) Windows Server 2008
5 2 (2.38%) Windows Server 2012
Processes & Methodologies
1 24 (28.57%) ITIL
2 17 (20.24%) Business Intelligence
3 15 (17.86%) Service Delivery
4 11 (13.10%) Analytics
5 10 (11.90%) Business Analytics
5 10 (11.90%) Conflict Management
5 10 (11.90%) Risk Management
6 9 (10.71%) ITIL V3
7 7 (8.33%) Case Management
8 6 (7.14%) Data Protection
8 6 (7.14%) Document Management
8 6 (7.14%) Incident Management
8 6 (7.14%) Line Management
8 6 (7.14%) Problem Management
8 6 (7.14%) Root Cause Analysis
8 6 (7.14%) Ticket Management
9 5 (5.95%) Agile Software Development
9 5 (5.95%) Infrastructure Management
9 5 (5.95%) Operations Management
9 5 (5.95%) Service Management
Programming Languages
1 31 (36.90%) SQL
2 14 (16.67%) VB
3 5 (5.95%) C#
4 4 (4.76%) Python
4 4 (4.76%) T-SQL
5 1 (1.19%) JavaScript
Qualifications
1 12 (14.29%) Degree
2 5 (5.95%) ITIL Certification
3 1 (1.19%) Postgraduate
Quality Assurance & Compliance
1 6 (7.14%) SLA
2 1 (1.19%) ISO/IEC 27001
System Software
1 27 (32.14%) Active Directory
2 9 (10.71%) Hyper-V
3 8 (9.52%) VMware Infrastructure
4 5 (5.95%) VMware ESX
4 5 (5.95%) VMware ESXi
5 2 (2.38%) Virtual Servers
5 2 (2.38%) vSphere
Systems Management
1 5 (5.95%) Backup Exec
1 5 (5.95%) Nagios
2 3 (3.57%) SCCM
3 2 (2.38%) Ansible
4 1 (1.19%) SCOM
Vendors
1 11 (13.10%) Microsoft
1 11 (13.10%) VMware
2 9 (10.71%) Cisco
2 9 (10.71%) Citrix
3 5 (5.95%) Oracle
3 5 (5.95%) Sophos
3 5 (5.95%) WatchGuard
4 4 (4.76%) MicroStrategy
5 3 (3.57%) Intel Security
5 3 (3.57%) ServiceNow
6 2 (2.38%) Apple
6 2 (2.38%) HP
7 1 (1.19%) arcserve
7 1 (1.19%) Cognos
7 1 (1.19%) SAP
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