The table below looks at the statistics for the Support Manager role in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited Support Manager in their job title over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Support Manager
Rank 243 193 209
Rank change year-on-year
-50 +16
Permanent jobs requiring a Support Manager 23 49 82
As % of all permanent IT jobs located in the East of England 0.30% 0.69% 0.91%
As % of the Job Titles category 0.31% 0.72% 0.94%
Number of salaries quoted 20 36 65
Average salary £40,000 £32,500 £50,000
Average salary % change year-on-year
+23.07% -35.00%
90% offered a salary of more than £31,000 £30,000 £40,000
10% offered a salary of more than £61,500 £45,000 £57,500
UK excluding London average salary £42,492 £42,500 £45,000
% change year-on-year
-0.01% -5.55%
Support Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
7307 6818 8753
As % of all permanent IT jobs located in the East of England 96.35% 95.52% 96.72%
Number of salaries quoted 5952 5868 7455
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £25,000 £25,000 £24,500
10% offered a salary of more than £60,000 £55,000 £57,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Support Manager
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing Support Manager in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

Support Manager Jobs Demand Trend in the East of England

Support Manager
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Manager across the East of England region.

Support Manager Salary Trend in the East of England

Support Manager
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing Support Manager across the East of England region over the 3 months to 19 September 2014.

Support Manager Salary Histogram in the East of England

Support Manager
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Manager within the East of England region over the 3 months to 19 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire -6 14 £42,500 +41.66% 1
Essex +1 6 £56,750 +26.11%
Cambridgeshire -21 2 £32,500 -
Bedfordshire -19 1 - - 1
Support Manager
England

Support Manager
Top 30 Related IT Skills in the East of England

For the 6 months to 19 September 2014, IT jobs across the East of England region that cited Support Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Manager in their job title.

1 30 (42.86%) ITIL
2 24 (34.29%) SQL
3 22 (31.43%) Windows
4 20 (28.57%) Finance
5 16 (22.86%) E-Commerce
6 14 (20.00%) Project Management
6 14 (20.00%) SQL Server
7 13 (18.57%) VMware
8 12 (17.14%) Service Management
8 12 (17.14%) Windows XP
9 11 (15.71%) Oracle
9 11 (15.71%) Microsoft
10 10 (14.29%) Retail
10 10 (14.29%) Release Management
11 8 (11.43%) Change Management
11 8 (11.43%) Relational Database
12 7 (10.00%) Continuous Improvement
12 7 (10.00%) Problem Management
12 7 (10.00%) Active Directory
12 7 (10.00%) PRINCE2
12 7 (10.00%) .NET
13 6 (8.57%) RDBMS
13 6 (8.57%) SLA
13 6 (8.57%) Service Delivery
13 6 (8.57%) Manufacturing
14 5 (7.14%) Oracle iProcurement
14 5 (7.14%) Oracle EBS R12
14 5 (7.14%) Oracle Financial Analyzer
14 5 (7.14%) Analytical Skills
14 5 (7.14%) VMware ESX

Support Manager
Top Related IT Skills in the East of England by Category

For the 6 months to 19 September 2014, IT jobs across the East of England region that cited Support Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (4.29%) MS Exchange
1 3 (4.29%) IIS
2 2 (2.86%) Documentum
3 1 (1.43%) Blackberry Enterprise Server
3 1 (1.43%) Exchange Server 2010
3 1 (1.43%) SharePoint
Applications
1 4 (5.71%) MS Excel
2 2 (2.86%) MS Office
3 1 (1.43%) Photoshop
Business Applications
1 5 (7.14%) Oracle Financials
1 5 (7.14%) Oracle 11i
1 5 (7.14%) Oracle EBS
1 5 (7.14%) Oracle Financial Analyzer
1 5 (7.14%) Oracle EBS R12
1 5 (7.14%) Oracle iProcurement
2 1 (1.43%) Dynamics CRM
2 1 (1.43%) Dynamics AX
2 1 (1.43%) Pegasus Opera
Cloud Services
1 1 (1.43%) SaaS
Communications & Networking
1 3 (4.29%) SAN
1 3 (4.29%) Wi-Fi
1 3 (4.29%) Wireless
1 3 (4.29%) LTE
2 1 (1.43%) Network Security
2 1 (1.43%) Intranet
2 1 (1.43%) Internet
2 1 (1.43%) LAN
2 1 (1.43%) VoIP
2 1 (1.43%) WAN
2 1 (1.43%) TCP/IP
Database & Business Intelligence
1 14 (20.00%) SQL Server
2 8 (11.43%) Relational Database
3 6 (8.57%) RDBMS
4 5 (7.14%) Oracle Discoverer
5 2 (2.86%) Oracle Reports
5 2 (2.86%) Oracle Database 10g
5 2 (2.86%) SQL Server 2005
5 2 (2.86%) Oracle Database 11g
5 2 (2.86%) SQL Server 2008
5 2 (2.86%) Oracle Database
6 1 (1.43%) Data Warehouse
General
1 20 (28.57%) Finance
2 10 (14.29%) Retail
3 6 (8.57%) Manufacturing
4 5 (7.14%) Telecoms
5 3 (4.29%) Marketing
6 2 (2.86%) Publishing
7 1 (1.43%) Banking
7 1 (1.43%) Advertising
7 1 (1.43%) Pharmaceutical
7 1 (1.43%) Legal
Libraries, Frameworks & Software Standards
1 7 (10.00%) .NET
2 4 (5.71%) J2EE
3 1 (1.43%) CSS
3 1 (1.43%) Web Services
3 1 (1.43%) HTML
Miscellaneous
1 5 (7.14%) Analytical Skills
2 3 (4.29%) EqualLogic
3 2 (2.86%) iSeries
4 1 (1.43%) Enterprise Software
4 1 (1.43%) Client/Server
4 1 (1.43%) NHS
4 1 (1.43%) Mainframe
4 1 (1.43%) Management Information System
4 1 (1.43%) Replication
4 1 (1.43%) Statistics
4 1 (1.43%) Data Protection Act
4 1 (1.43%) Biotechnology
4 1 (1.43%) FMCG
Operating Systems
1 22 (31.43%) Windows
2 12 (17.14%) Windows XP
3 3 (4.29%) Windows 7
4 2 (2.86%) Red Hat Enterprise Linux
5 1 (1.43%) Windows Server 2008
5 1 (1.43%) Linux
Processes & Methodologies
1 30 (42.86%) ITIL
2 16 (22.86%) E-Commerce
3 14 (20.00%) Project Management
4 12 (17.14%) Service Management
5 10 (14.29%) Release Management
6 8 (11.43%) Change Management
7 7 (10.00%) PRINCE2
7 7 (10.00%) Continuous Improvement
7 7 (10.00%) Problem Management
8 6 (8.57%) Service Delivery
9 5 (7.14%) Business Continuity
10 4 (5.71%) Software Testing
10 4 (5.71%) Coaching
11 3 (4.29%) Mentoring
11 3 (4.29%) Business Continuity Planning
11 3 (4.29%) Performance Monitoring
11 3 (4.29%) Capacity Management
11 3 (4.29%) ERP
12 2 (2.86%) CRM
12 2 (2.86%) Incident Management
Programming Languages
1 24 (34.29%) SQL
2 4 (5.71%) Java
3 2 (2.86%) C#
3 2 (2.86%) COBOL
4 1 (1.43%) JavaScript
4 1 (1.43%) VB
4 1 (1.43%) FoxPro (VFP)
4 1 (1.43%) VB6
Qualifications
1 4 (5.71%) ITIL Certification
2 2 (2.86%) PMP
2 2 (2.86%) PMI Certification
2 2 (2.86%) MBCS
2 2 (2.86%) Degree
2 2 (2.86%) MCP
3 1 (1.43%) MCSE
3 1 (1.43%) Microsoft Certification
Quality Assurance & Compliance
1 6 (8.57%) SLA
2 1 (1.43%) Sarbanes-Oxley
2 1 (1.43%) ISO/IEC 27001
2 1 (1.43%) QA
System Software
1 7 (10.00%) Active Directory
2 5 (7.14%) VMware ESX
3 2 (2.86%) Hyper-V
4 1 (1.43%) VMware Infrastructure
Vendors
1 13 (18.57%) VMware
2 11 (15.71%) Oracle
2 11 (15.71%) Microsoft
3 5 (7.14%) Dell
4 3 (4.29%) Remedy
5 2 (2.86%) SAP
5 2 (2.86%) EMC
5 2 (2.86%) Avaya
6 1 (1.43%) BMC
6 1 (1.43%) Pegasus
6 1 (1.43%) Sage
6 1 (1.43%) Quark
6 1 (1.43%) Cisco
Bedfordshire
HAYS INFORMATION TECHNOLOGY
Salary: £60000.00 - £65000.00 per annum
Posted: 2 days ago
Welwyn Garden City, Hertfordshire
Understanding Recruitment
Salary: £55000 - £65000 per annum + benefits
Posted: 5 days ago