The table below looks at the statistics for the Support Manager role in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited Support Manager in their job title over the 3 months to 31 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Oct 2014
Same period 2013 Same period 2012
Support Manager
Rank 231 182 198
Rank change year-on-year
-49 +16
Permanent jobs requiring a Support Manager 36 63 86
As % of all permanent IT jobs located in the East of England 0.46% 0.89% 0.96%
As % of the Job Titles category 0.49% 0.93% 0.99%
Number of salaries quoted 26 40 64
Average salary £50,000 £32,500 £45,000
Average salary % change year-on-year
+53.84% -27.77%
90% offered a salary of more than £35,100 £28,250 £35,000
10% offered a salary of more than £61,000 £51,750 £57,500
UK excluding London average salary £41,500 £42,000 £42,500
% change year-on-year
-1.19% -1.17%
Support Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
7392 6780 8685
As % of all permanent IT jobs located in the East of England 95.10% 95.88% 96.48%
Number of salaries quoted 6012 5666 7471
Average salary £42,500 £40,000 £39,000
Average salary % change year-on-year
+6.25% +2.56%
90% offered a salary of more than £25,000 £25,000 £24,500
10% offered a salary of more than £60,000 £55,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Manager
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing Support Manager in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

Support Manager Jobs Demand Trend in the East of England

Support Manager
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Manager across the East of England region.

Support Manager Salary Trend in the East of England

Support Manager
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing Support Manager across the East of England region over the 3 months to 31 October 2014.

Support Manager Salary Histogram in the East of England

Support Manager
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Manager within the East of England region over the 3 months to 31 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire -15 23 £60,000 +100.00% 1
Cambridgeshire -21 9 £50,000 +53.84% 1
Bedfordshire - 3 £62,500 - 2
Essex -13 1 £26,500 -47.00%
Norfolk - 1 £65,000 -
Support Manager
England

Support Manager
Top 30 Related IT Skills in the East of England

For the 6 months to 31 October 2014, IT jobs across the East of England region that cited Support Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Manager in their job title.

1 43 (54.43%) ITIL
2 32 (40.51%) SQL
3 28 (35.44%) Finance
4 25 (31.65%) Windows
5 23 (29.11%) E-Commerce
6 19 (24.05%) Service Management
7 17 (21.52%) Oracle
8 16 (20.25%) Retail
9 13 (16.46%) VMware
10 12 (15.19%) Change Management
10 12 (15.19%) Windows XP
10 12 (15.19%) Project Management
11 11 (13.92%) Microsoft
11 11 (13.92%) SQL Server
11 11 (13.92%) Problem Management
12 10 (12.66%) Oracle Financial Analyzer
12 10 (12.66%) Oracle EBS R12
12 10 (12.66%) Oracle iProcurement
12 10 (12.66%) Oracle Financials
12 10 (12.66%) Oracle 11i
12 10 (12.66%) Oracle Discoverer
12 10 (12.66%) Remedy
12 10 (12.66%) Oracle EBS
13 9 (11.39%) SLA
14 8 (10.13%) Active Directory
15 7 (8.86%) Manufacturing
15 7 (8.86%) Release Management
15 7 (8.86%) Continuous Improvement
16 6 (7.59%) Relational Database
16 6 (7.59%) Analytical Skills

Support Manager
Top Related IT Skills in the East of England by Category

For the 6 months to 31 October 2014, IT jobs across the East of England region that cited Support Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (5.06%) Apache Solr
2 2 (2.53%) MS Exchange
3 1 (1.27%) SharePoint
3 1 (1.27%) Exchange Server 2010
Applications
1 4 (5.06%) MS Excel
2 3 (3.80%) MS Office
3 1 (1.27%) Photoshop
Business Applications
1 10 (12.66%) Oracle EBS
1 10 (12.66%) Oracle Financials
1 10 (12.66%) Oracle 11i
1 10 (12.66%) Oracle Financial Analyzer
1 10 (12.66%) Oracle EBS R12
1 10 (12.66%) Oracle iProcurement
2 1 (1.27%) SAP FI
2 1 (1.27%) SAP FI/CO
2 1 (1.27%) SAP CO
2 1 (1.27%) Dynamics CRM
2 1 (1.27%) Dynamics AX
Cloud Services
1 1 (1.27%) SaaS
Communications & Networking
1 4 (5.06%) HTTP
2 3 (3.80%) SAN
2 3 (3.80%) Wi-Fi
2 3 (3.80%) Wireless
2 3 (3.80%) LTE
3 1 (1.27%) LAN
3 1 (1.27%) Intranet
3 1 (1.27%) Internet
3 1 (1.27%) TCP/IP
Database & Business Intelligence
1 11 (13.92%) SQL Server
2 10 (12.66%) Oracle Discoverer
3 6 (7.59%) RDBMS
3 6 (7.59%) Relational Database
4 4 (5.06%) DB2
5 2 (2.53%) Oracle Reports
5 2 (2.53%) Oracle Database 10g
5 2 (2.53%) SQL Server 2005
5 2 (2.53%) Oracle Database 11g
5 2 (2.53%) SQL Server 2008
5 2 (2.53%) Oracle Database
6 1 (1.27%) Data Warehouse
General
1 28 (35.44%) Finance
2 16 (20.25%) Retail
3 7 (8.86%) Manufacturing
4 5 (6.33%) Marketing
5 4 (5.06%) Telecoms
6 1 (1.27%) Publishing
6 1 (1.27%) Banking
Libraries, Frameworks & Software Standards
1 6 (7.59%) J2EE
2 5 (6.33%) Web Services
3 4 (5.06%) .NET
4 2 (2.53%) HTML
4 2 (2.53%) CSS
Miscellaneous
1 6 (7.59%) Analytical Skills
2 3 (3.80%) EqualLogic
3 2 (2.53%) Statistics
3 2 (2.53%) iSeries
4 1 (1.27%) FMCG
4 1 (1.27%) Enterprise Software
4 1 (1.27%) Client/Server
4 1 (1.27%) NHS
4 1 (1.27%) Mainframe
4 1 (1.27%) Management Information System
Operating Systems
1 25 (31.65%) Windows
2 12 (15.19%) Windows XP
3 5 (6.33%) Linux
3 5 (6.33%) Windows 7
4 4 (5.06%) UNIX
5 2 (2.53%) Red Hat Enterprise Linux
6 1 (1.27%) Windows 8
Processes & Methodologies
1 43 (54.43%) ITIL
2 23 (29.11%) E-Commerce
3 19 (24.05%) Service Management
4 12 (15.19%) Project Management
4 12 (15.19%) Change Management
5 11 (13.92%) Problem Management
6 7 (8.86%) Release Management
6 7 (8.86%) Continuous Improvement
7 6 (7.59%) Time Management
8 5 (6.33%) PRINCE2
9 4 (5.06%) Service Delivery
9 4 (5.06%) ITIL V3
10 3 (3.80%) Performance Monitoring
10 3 (3.80%) Capacity Management
10 3 (3.80%) Business Continuity
10 3 (3.80%) Incident Management
11 2 (2.53%) Stakeholder Management
11 2 (2.53%) BCP
11 2 (2.53%) ERP
11 2 (2.53%) Change Control
Programming Languages
1 32 (40.51%) SQL
2 6 (7.59%) Java
3 4 (5.06%) PL/SQL
4 2 (2.53%) COBOL
4 2 (2.53%) JavaScript
Qualifications
1 5 (6.33%) ITIL Certification
2 2 (2.53%) MCP
2 2 (2.53%) MBCS
3 1 (1.27%) MCSE
3 1 (1.27%) Microsoft Certification
3 1 (1.27%) PMP
3 1 (1.27%) PMI Certification
Quality Assurance & Compliance
1 9 (11.39%) SLA
2 1 (1.27%) Sarbanes-Oxley
2 1 (1.27%) QA
System Software
1 8 (10.13%) Active Directory
2 5 (6.33%) VMware ESX
3 1 (1.27%) Hyper-V
Vendors
1 17 (21.52%) Oracle
2 13 (16.46%) VMware
3 11 (13.92%) Microsoft
4 10 (12.66%) Remedy
5 5 (6.33%) Dell
6 4 (5.06%) Sun
6 4 (5.06%) IBM
7 3 (3.80%) SAP
8 1 (1.27%) Cisco
8 1 (1.27%) Citrix
8 1 (1.27%) Avaya
8 1 (1.27%) BMC
8 1 (1.27%) Quark
Peterborough, Cambridgeshire
The One Group
Salary: £24k - 30k per year
Posted: 2 days ago
Welwyn Garden City, Hertfordshire
Understanding Recruitment
Salary: £55000 - £65000 per annum + benefits
Posted: 4 days ago
Bedfordshire
Creative Personnel
Salary: DOE
Posted: 8 days ago