The first table below looks at the demand for the Support Manager role in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited Support Manager in their job title over the 3 months to 24 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the East of England region.

Location
3 months to
24 May 2013
Same period 2012 Same period 2011
Support Manager
Rank 240 230 231
Rank change year-on-year
-10 +1
Permanent jobs requiring a Support Manager 24 37 47
As % of all permanent IT jobs located in the East of England 0.290% 0.425% 0.493%
As % of the Job Titles category 0.305% 0.440% 0.520%
Number of salaries quoted 16 33 40
Average salary £31,250 £42,500 £38,750
Average salary % change year-on-year
-26.47% +9.67%
90% offered a salary of more than £27,500 £27,500 £32,500
10% offered a salary of more than £67,500 £60,000 £55,000
UK excluding London average salary £43,750 £45,500 £41,500
% change year-on-year
-3.84% +9.63%
All Job Titles
East of England
Permanent IT job ads with a match in the
Job Titles category
7877 8413 9032
As % of all permanent IT jobs located in the East of England 95.31% 96.70% 94.67%
Number of salaries quoted 6859 7048 7738
Average salary £39,500 £40,000 £37,500
Average salary % change year-on-year
-1.25% +6.66%
90% offered a salary of more than £26,000 £25,000 £25,000
10% offered a salary of more than £55,000 £55,000 £55,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
Support Manager
England

Support Manager
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Support Manager across the East of England region as a proportion of the total demand within the Job Titles category.

East of England Support Manager Jobs Demand Trend

Support Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Manager across the East of England region.

East of England Support Manager Salary Trend

Support Manager
Salary Histogram

This chart provides a salary histogram for IT jobs citing Support Manager across the East of England region over the 3 months to 24 May 2013.

East of England Support Manager Salary Histogram

Support Manager
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Manager within the East of England region over the 3 months to 24 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Hertfordshire +20 12 £31,250 -37.50%
Essex +11 8 £30,000 -30.02%
Bedfordshire -12 3 £52,500 -4.54%
Cambridgeshire +2 1 £30,000 -
Support Manager
England

Support Manager
Top 30 Related IT Skills

For the 6 months to 24 May 2013, IT jobs across the East of England region that cited Support Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Manager in their job title.

1 28 (50.00%) ITIL
2 26 (46.43%) Windows
3 18 (32.14%) TCP/IP
4 17 (30.36%) Microsoft
5 16 (28.57%) Active Directory
5 16 (28.57%) SQL
6 14 (25.00%) Finance
6 14 (25.00%) SLA
7 12 (21.43%) Microsoft Certification
7 12 (21.43%) VMware
8 10 (17.86%) Change Management
8 10 (17.86%) Linux
8 10 (17.86%) Windows 7
9 9 (16.07%) .NET
9 9 (16.07%) PRINCE2
9 9 (16.07%) DNS
9 9 (16.07%) Service Management
9 9 (16.07%) Project Management
9 9 (16.07%) Knowledge Management
10 8 (14.29%) Manufacturing
10 8 (14.29%) DHCP
10 8 (14.29%) MCP
10 8 (14.29%) E-Commerce
10 8 (14.29%) Problem Management
11 7 (12.50%) VMware Infrastructure
11 7 (12.50%) Windows Server 2008
11 7 (12.50%) Windows XP
11 7 (12.50%) Java
11 7 (12.50%) Oracle
11 7 (12.50%) HP

Support Manager
Top Related IT Skills by Category

For the 6 months to 24 May 2013, IT jobs across the East of England region that cited Support Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Manager in their job title. Up to 20 skills are shown per category.

Application Development
1 9 (16.07%) .NET
2 5 (8.929%) Web Services
3 4 (7.143%) Middleware
4 2 (3.571%) J2EE
Application Platforms
1 5 (8.929%) MS Exchange
2 4 (7.143%) WebLogic
3 3 (5.357%) SharePoint
4 1 (1.786%) Apache
4 1 (1.786%) Tomcat
4 1 (1.786%) IIS
Applications
1 3 (5.357%) Office 365
2 2 (3.571%) MS Excel
Business Applications
1 4 (7.143%) Dynamics CRM
1 4 (7.143%) BASE24
2 2 (3.571%) VisionPLUS
2 2 (3.571%) PRMS
3 1 (1.786%) Line 500
Communications & Networking
1 18 (32.14%) TCP/IP
2 9 (16.07%) DNS
3 8 (14.29%) DHCP
4 5 (8.929%) WAN
4 5 (8.929%) LAN
4 5 (8.929%) VPN
4 5 (8.929%) Firewall
5 4 (7.143%) VoIP
5 4 (7.143%) SAN
5 4 (7.143%) 3G
5 4 (7.143%) Bluetooth
5 4 (7.143%) GPRS
5 4 (7.143%) Network Security
6 3 (5.357%) ADSL
6 3 (5.357%) Internet
7 2 (3.571%) FTP
7 2 (3.571%) HTTP
8 1 (1.786%) Wi-Fi
8 1 (1.786%) Wireless
Database & Business Intelligence
1 4 (7.143%) Oracle 10g
1 4 (7.143%) MySQL
1 4 (7.143%) Oracle 11g
2 3 (5.357%) SQL Server
3 2 (3.571%) DB2
4 1 (1.786%) SQL Server 2012
4 1 (1.786%) SQL Server 2008
4 1 (1.786%) RDBMS
4 1 (1.786%) SQL Server 2005
General
1 14 (25.00%) Finance
2 8 (14.29%) Manufacturing
3 7 (12.50%) Retail
4 4 (7.143%) Pharmaceutical
5 3 (5.357%) Legal
6 1 (1.786%) Banking
Miscellaneous
1 4 (7.143%) Blackberry
2 2 (3.571%) VSAM
2 2 (3.571%) Mainframe
2 2 (3.571%) iSeries
2 2 (3.571%) IBM Mainframe
2 2 (3.571%) Computer Science
3 1 (1.786%) FMCG
3 1 (1.786%) SaaS
3 1 (1.786%) Management Information System
Operating Systems
1 26 (46.43%) Windows
2 10 (17.86%) Linux
2 10 (17.86%) Windows 7
3 7 (12.50%) Windows Server 2008
3 7 (12.50%) Windows XP
4 6 (10.71%) Windows Server 2003
5 4 (7.143%) Solaris
5 4 (7.143%) Windows 8
6 2 (3.571%) UNIX
7 1 (1.786%) Red Hat Enterprise Linux
Processes & Methodologies
1 28 (50.00%) ITIL
2 10 (17.86%) Change Management
3 9 (16.07%) PRINCE2
3 9 (16.07%) Service Management
3 9 (16.07%) Project Management
3 9 (16.07%) Knowledge Management
4 8 (14.29%) E-Commerce
4 8 (14.29%) Problem Management
5 6 (10.71%) Service Delivery
5 6 (10.71%) CRM
6 5 (8.929%) Continuous Improvement
6 5 (8.929%) Change Control
6 5 (8.929%) Release Management
6 5 (8.929%) User Acceptance Testing
7 4 (7.143%) Incident Management
7 4 (7.143%) Scrum
7 4 (7.143%) Performance Improvement
7 4 (7.143%) Capacity Management
8 3 (5.357%) ERP
8 3 (5.357%) Migration
Programming Languages
1 16 (28.57%) SQL
2 7 (12.50%) Java
3 4 (7.143%) PHP
4 2 (3.571%) PL/SQL
Qualifications
1 12 (21.43%) Microsoft Certification
2 8 (14.29%) MCP
3 6 (10.71%) Degree
4 5 (8.929%) MCSE
5 4 (7.143%) Cisco Certification
5 4 (7.143%) CCNA
6 3 (5.357%) CCA
6 3 (5.357%) Citrix Certification
6 3 (5.357%) ITIL Certification
7 2 (3.571%) MCITP
8 1 (1.786%) Six Sigma Green Belt
8 1 (1.786%) MCSA
Quality Assurance & Compliance
1 14 (25.00%) SLA
System Software
1 16 (28.57%) Active Directory
2 7 (12.50%) VMware Infrastructure
Systems Management
1 4 (7.143%) ServiceCenter
2 2 (3.571%) Control-M
2 2 (3.571%) CA Endevor
Vendors
1 17 (30.36%) Microsoft
2 12 (21.43%) VMware
3 7 (12.50%) Oracle
3 7 (12.50%) HP
4 5 (8.929%) SAP
4 5 (8.929%) Citrix
5 4 (7.143%) IBM
5 4 (7.143%) Dell
5 4 (7.143%) Avaya
5 4 (7.143%) Apple
6 3 (5.357%) Reuters
6 3 (5.357%) Bloomberg
6 3 (5.357%) Cisco
7 2 (3.571%) CA
8 1 (1.786%) SolarWinds
8 1 (1.786%) JBoss
8 1 (1.786%) Sage