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This section looks at the demand for the Support Manager role in IT jobs within the East of England region compared to all other Job Titles we currently track. Included is a guide to the average salaries offered in IT job ads that have cited Support Manager in their job title over the 3 months to 18 July 2008 with a comparison to the same period last year.

 Support Manager
Location
3 months to 18 Jul 2008Same period last year
Rank206198
Rank change on same period last yearDown-8
Matching permanent IT job ads7787
As % of all UK permanent IT job ads sampled0.040 %0.036 %
As % of the category below0.635 %0.687 %
Salaries quoted7371
Average minimum salary£46,547£40,803
Average salary£48,247£43,817
% change on same period last year+10.10 %
Average maximum salary£49,947£46,831
UK excluding London average salary£42,763£42,021
% change on same period last year+1.76 %
Job Titles East of EnglandJob Titles
East of England
Matching permanent IT job ads1212412663
As % of all UK permanent IT job ads sampled6.330 %5.224 %
Salaries quoted1014410744
Average minimum salary£34,807£34,731
Average salary£37,909£37,657
% change on same period last year+0.66 %
Average maximum salary£41,011£40,584
UK excluding London average salary£38,227£39,513
% change on same period last year-3.25 %
Support Manager EnglandSupport Manager
England

Support Manager
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of permanent IT jobs citing Support Manager across the East of England region as a proportion of the total demand within the Job Titles category.

East of England Support Manager Demand Trend

Support Manager
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Manager across the East of England region.

East of England Support Manager Salary Trend

Support Manager
Salary Histogram

The chart provides a salary histogram for IT jobs citing Support Manager across the East of England region over the 3 months to 18 July 2008.

East of England Support Manager Salary Histogram

Support Manager
Job Locations

This section looks at the demand and provides a guide to the average salaries quoted in IT job ads citing Support Manager within the East of England region over the 3 months to 18 July 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

LocationRank Change
on Same Period
Last Last
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
HertfordshireUp+1942£51,675+5.30 %
CambridgeshireUp+523£47,524+30.20 %
BedfordshireDown-184£61,125+38.72 %
SuffolkDown-34£28,750-
EssexUp+13£36,667+18.91 %
NorfolkDown-263£28,000-34.92 %
Support Manager EnglandSupport Manager
England

Support Manager
Top 30 Related IT Skills

For the 6 months to 18 July 2008, IT jobs across the East of England region that cited Support Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Manager in their job title.

142 (28.97 %)ITIL
235 (24.14 %)Finance
334 (23.45 %)Microsoft
431 (21.38 %)SLA
529 (20.00 %)Oracle
628 (19.31 %)SQL
725 (17.24 %).NET
824 (16.55 %)Change Management
923 (15.86 %)Project Management
923 (15.86 %)UNIX
1022 (15.17 %)Windows
1022 (15.17 %)SQL Server
1119 (13.10 %)XML
1215 (10.34 %)VBA
1314 (9.655 %)J2EE
1314 (9.655 %)WebLogic
1314 (9.655 %)MS Excel
1314 (9.655 %)Telecoms
1413 (8.966 %)BizTalk Server
1413 (8.966 %)Active Directory
1413 (8.966 %)VB
1413 (8.966 %)C#
1512 (8.276 %)WebServices
1512 (8.276 %)ASP.NET
1512 (8.276 %)Middleware
1512 (8.276 %)Health
1512 (8.276 %)Matrix Management
1611 (7.586 %)Degree
1611 (7.586 %)VB6
1611 (7.586 %)SQL Server Reporting Services

Support Manager
Top Related IT Skills by Category

For the 6 months to 18 July 2008, IT jobs across the East of England region that cited Support Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Manager in their job title. Up to 20 skills are shown per category.

Application Development
125 (17.24 %).NET
219 (13.10 %)XML
314 (9.655 %)J2EE
412 (8.276 %)ASP.NET
412 (8.276 %)Middleware
412 (8.276 %)WebServices
57 (4.828 %)XSD
66 (4.138 %)Spring
72 (1.379 %)Hibernate
72 (1.379 %)Struts
Application Platforms
114 (9.655 %)WebLogic
213 (8.966 %)BizTalk Server
36 (4.138 %)Lotus Notes
44 (2.759 %)MS Exchange
53 (2.069 %)SharePoint
53 (2.069 %)Exchange Server 5.5
53 (2.069 %)Exchange Server 2000
53 (2.069 %)Exchange Server 2003
53 (2.069 %)SharePoint Portal Server
62 (1.379 %)Mule
71 (0.690 %)Apache
71 (0.690 %)IIS
Applications
114 (9.655 %)MS Excel
25 (3.448 %)MS Office
31 (0.690 %)MS Visio
31 (0.690 %)AutoCAD
Business Applications
16 (4.138 %)Bond Adapt
21 (0.690 %)Great Plains
21 (0.690 %)Navision
Communications & Networking
19 (6.207 %)WAN
28 (5.517 %)TCP/IP
37 (4.828 %)Firewall
46 (4.138 %)SAN
55 (3.448 %)Internet
55 (3.448 %)VPN
55 (3.448 %)LAN
64 (2.759 %)VoIP
73 (2.069 %)Broadband
82 (1.379 %)DHCP
82 (1.379 %)Cisco PIX
91 (0.690 %)Ethernet
91 (0.690 %)PBX
91 (0.690 %)OSPF
91 (0.690 %)BGP
91 (0.690 %)EIGRP
91 (0.690 %)Intranet
91 (0.690 %)IP Telephony
91 (0.690 %)Cisco IPT
Database & Business Intelligence
122 (15.17 %)SQL Server
211 (7.586 %)SQL Server Reporting Services
36 (4.138 %)Oracle 8/8i
43 (2.069 %)RDBMS
52 (1.379 %)Crystal Reports
61 (0.690 %)Oracle 9i
61 (0.690 %)MS Access
61 (0.690 %)Oracle 10g
General
135 (24.14 %)Finance
214 (9.655 %)Telecoms
312 (8.276 %)Health
49 (6.207 %)Banking
57 (4.828 %)Pensions
63 (2.069 %)Retail
63 (2.069 %)Legal
63 (2.069 %)Back Office
63 (2.069 %)Government
72 (1.379 %)Education
72 (1.379 %)Pharmaceutical
72 (1.379 %)Manufacturing
72 (1.379 %)Insurance
72 (1.379 %)Marketing
81 (0.690 %)Front Office
81 (0.690 %)Aerospace
Miscellaneous
15 (3.448 %)Statistics
24 (2.759 %)Client/Server
33 (2.069 %)IPTV
42 (1.379 %)Data Protection Act
42 (1.379 %)Computer Science
42 (1.379 %)French Language
42 (1.379 %)German Language
51 (0.690 %)N-Tier
51 (0.690 %)Clustering
Operating Systems
123 (15.86 %)UNIX
222 (15.17 %)Windows
38 (5.517 %)Solaris
38 (5.517 %)Windows 2000
47 (4.828 %)Windows NT
55 (3.448 %)Windows Server 2003
63 (2.069 %)Linux
Processes & Methodologies
142 (28.97 %)ITIL
224 (16.55 %)Change Management
323 (15.86 %)Project Management
412 (8.276 %)Matrix Management
510 (6.897 %)Service Delivery
67 (4.828 %)Resource Management
76 (4.138 %)Release Management
85 (3.448 %)ERP
85 (3.448 %)Stakeholder Management
94 (2.759 %)CRM
103 (2.069 %)Disaster Recovery
103 (2.069 %)Migration
103 (2.069 %)Incident Management
103 (2.069 %)Performance Management
112 (1.379 %)Data Protection
112 (1.379 %)Software Testing
112 (1.379 %)Automated Testing
112 (1.379 %)Configuration Management
121 (0.690 %)Service Management
121 (0.690 %)Data Modelling
Programming Languages
128 (19.31 %)SQL
215 (10.34 %)VBA
313 (8.966 %)VB
313 (8.966 %)C#
411 (7.586 %)VB6
57 (4.828 %)PL/SQL
66 (4.138 %)Java
72 (1.379 %)C
72 (1.379 %)PowerHouse
81 (0.690 %)PHP
81 (0.690 %)Delphi
Qualifications
111 (7.586 %)Degree
23 (2.069 %)ITIL Certification
32 (1.379 %)ISEB
41 (0.690 %)Cisco Certification
41 (0.690 %)PRINCE2 Certification
41 (0.690 %)CCVP
41 (0.690 %)CCIE
Quality Assurance & Compliance
131 (21.38 %)SLA
24 (2.759 %)QA
System Software
113 (8.966 %)Active Directory
21 (0.690 %)Oracle RAC
Vendors
134 (23.45 %)Microsoft
229 (20.00 %)Oracle
39 (6.207 %)Cisco
47 (4.828 %)BEA
56 (4.138 %)Lotus
56 (4.138 %)VMware
65 (3.448 %)SAP
65 (3.448 %)Siebel
73 (2.069 %)IBM
73 (2.069 %)CheckPoint
82 (1.379 %)McAfee Security
82 (1.379 %)Citrix
91 (0.690 %)Exchequer
91 (0.690 %)JD Edwards
91 (0.690 %)Sage
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