The first table below looks at the demand for the 1st Line Support role in IT jobs advertised for the High Wycombe region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support in their job title over the 3 months to 17 June 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the High Wycombe region.

Location
3 months to
17 Jun 2013
Same period 2012 Same period 2011
First Line Support
Rank 36 42 -
Rank change year-on-year
+6 -
Permanent jobs requiring a 1st Line Support 2 3 0
As % of all permanent IT jobs located in High Wycombe 1.000% 1.136% -
As % of the Job Titles category 1.031% 1.195% -
Number of salaries quoted 2 3 0
Average salary £20,500 £22,500 -
Average salary % change year-on-year
-8.88% -
UK excluding London average salary £19,000 £19,500 £20,000
% change year-on-year
-2.56% -2.50%
All Job Titles
High Wycombe
Permanent IT job ads with a match in the
Job Titles category
194 251 146
As % of all permanent IT jobs located in High Wycombe 97.00% 95.08% 96.05%
Number of salaries quoted 182 225 135
Average salary £39,000 £39,000 £35,000
Average salary % change year-on-year
- +11.42%
90% offered a salary of more than £24,000 £22,000 £23,000
10% offered a salary of more than £55,000 £50,000 £60,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
1st Line Support
Buckinghamshire

1st Line Support
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support across the High Wycombe region as a proportion of the total demand within the Job Titles category.

High Wycombe 1st Line Support Jobs Demand Trend

1st Line Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the High Wycombe region.

High Wycombe 1st Line Support Salary Trend

1st Line Support
Top 28 Related IT Skills

For the 6 months to 17 June 2013, IT jobs across the High Wycombe region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title.

1 2 (40.00%) Windows 7
1 2 (40.00%) Exchange Server 2003
1 2 (40.00%) Firewall
1 2 (40.00%) Migration
1 2 (40.00%) Backup Exec
1 2 (40.00%) Dell
1 2 (40.00%) Microsoft Certification
1 2 (40.00%) Windows XP
1 2 (40.00%) MS Exchange
1 2 (40.00%) Windows
1 2 (40.00%) TCP/IP
1 2 (40.00%) VPN
1 2 (40.00%) Microsoft
1 2 (40.00%) Active Directory
2 1 (20.00%) OpenView
2 1 (20.00%) CCNA
2 1 (20.00%) Cisco
2 1 (20.00%) Linux
2 1 (20.00%) LAN
2 1 (20.00%) WAN
2 1 (20.00%) SNMP
2 1 (20.00%) C
2 1 (20.00%) Java
2 1 (20.00%) HNC
2 1 (20.00%) UNIX
2 1 (20.00%) Cisco Certification
2 1 (20.00%) Network Security
2 1 (20.00%) Network Management

1st Line Support
Top Related IT Skills by Category

For the 6 months to 17 June 2013, IT jobs across the High Wycombe region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (40.00%) MS Exchange
1 2 (40.00%) Exchange Server 2003
Communications & Networking
1 2 (40.00%) TCP/IP
1 2 (40.00%) VPN
1 2 (40.00%) Firewall
2 1 (20.00%) Network Security
2 1 (20.00%) LAN
2 1 (20.00%) WAN
2 1 (20.00%) SNMP
Operating Systems
1 2 (40.00%) Windows
1 2 (40.00%) Windows XP
1 2 (40.00%) Windows 7
2 1 (20.00%) Linux
2 1 (20.00%) UNIX
Processes & Methodologies
1 2 (40.00%) Migration
2 1 (20.00%) Network Management
Programming Languages
1 1 (20.00%) C
1 1 (20.00%) Java
Qualifications
1 2 (40.00%) Microsoft Certification
2 1 (20.00%) HNC
2 1 (20.00%) CCNA
2 1 (20.00%) Cisco Certification
System Software
1 2 (40.00%) Active Directory
Systems Management
1 2 (40.00%) Backup Exec
2 1 (20.00%) OpenView
Vendors
1 2 (40.00%) Microsoft
1 2 (40.00%) Dell
2 1 (20.00%) Cisco