The statistics below represent IT jobs advertised across the Buckinghamshire region that had 1st Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 3 December 2016 with a comparison to same period over 2 years.

3 months to
3 Dec 2016
Same period 2015 Same period 2014
First Line Support
Rank 111 134 100
Rank change year-on-year
+23 -34
Permanent jobs requiring a 1st Line Support 15 8 34
As % of all permanent IT jobs located in Buckinghamshire 0.97% 0.38% 1.60%
As % of the Job Titles category 0.99% 0.39% 1.64%
Number of salaries quoted 11 7 34
Median salary £20,000 £21,500 £19,750
Median salary % change year-on-year
-6.97% +8.86%
90% offered a salary of more than £18,500 £21,500 £18,750
10% offered a salary of more than £23,000 £26,900 £25,450
UK excluding London median salary £21,000 £20,500 £19,750
% change year-on-year
+2.43% +3.79%
1st Line Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Buckinghamshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Buckinghamshire
Permanent IT job ads with a match in the
Job Titles category
1508 2049 2077
As % of all permanent IT jobs located in Buckinghamshire 97.99% 96.74% 97.60%
Number of salaries quoted 1298 1613 1621
Median salary £42,500 £40,000 £40,000
Median salary % change year-on-year
+6.25% -
90% offered a salary of more than £25,000 £26,000 £23,500
10% offered a salary of more than £60,000 £60,000 £60,000
UK excluding London median salary £42,500 £40,500 £40,000
% change year-on-year
+4.93% +1.25%

1st Line Support
Jobs Demand Trend in Buckinghamshire

The demand trend of job ads across the Buckinghamshire region that featured 1st Line Support in the job title.

1st Line Support Jobs Demand Trend in Buckinghamshire

1st Line Support
Salary Trend in Buckinghamshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Buckinghamshire region.

1st Line Support Salary Trend in Buckinghamshire

1st Line Support
Salary Histogram in Buckinghamshire

This chart provides a salary histogram for IT jobs citing 1st Line Support across the Buckinghamshire region over the 3 months to 3 December 2016.

1st Line Support Salary Histogram in Buckinghamshire

1st Line Support
Job Locations in Buckinghamshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support within the Buckinghamshire region over the 3 months to 3 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Milton Keynes +16 7 £18,500 -13.95%
High Wycombe +11 4 £22,250 -16.03%
1st Line Support
South East

1st Line Support Skill Set
Top 30 Related IT Skills in Buckinghamshire

For the 6 months to 3 December 2016, 1st Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Buckinghamshire region featuring 1st Line Support in the job title.

1 35 (79.55%) Windows
2 18 (40.91%) MS Office
2 18 (40.91%) SLA
3 13 (29.55%) Microsoft
3 13 (29.55%) Active Directory
4 12 (27.27%) Windows XP
5 11 (25.00%) Cisco
6 10 (22.73%) Linux
6 10 (22.73%) MS Excel
6 10 (22.73%) MySQL
6 10 (22.73%) Windows 8
7 9 (20.45%) Degree
7 9 (20.45%) Computer Science
7 9 (20.45%) HND
8 7 (15.91%) ITIL
9 6 (13.64%) CCNA
9 6 (13.64%) Cisco Certification
10 4 (9.09%) Service Delivery
11 3 (6.82%) SAN
11 3 (6.82%) SQL
11 3 (6.82%) LAN
11 3 (6.82%) Citrix
11 3 (6.82%) CCNP
11 3 (6.82%) ITIL V3
11 3 (6.82%) Cisco CUCM
11 3 (6.82%) PowerShell
11 3 (6.82%) Cisco ASA
11 3 (6.82%) XenApp
11 3 (6.82%) Windows 7
11 3 (6.82%) IP Telephony

1st Line Support Skill Set
Top Related IT Skills in Buckinghamshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 18 (40.91%) MS Office
2 10 (22.73%) MS Excel
Communications & Networking
1 3 (6.82%) Cisco ASA
1 3 (6.82%) Cisco IPT
1 3 (6.82%) IP Telephony
1 3 (6.82%) LAN
1 3 (6.82%) SAN
1 3 (6.82%) Wireless
2 1 (2.27%) VoIP
Database & Business Intelligence
1 10 (22.73%) MySQL
General
1 2 (4.55%) German Language
2 1 (2.27%) Retail
Miscellaneous
1 9 (20.45%) Computer Science
2 3 (6.82%) Data Centre
3 2 (4.55%) EPoS
Operating Systems
1 35 (79.55%) Windows
2 12 (27.27%) Windows XP
3 10 (22.73%) Linux
3 10 (22.73%) Windows 8
4 3 (6.82%) Windows 7
5 2 (4.55%) Windows Vista
6 1 (2.27%) Windows Server
Processes & Methodologies
1 7 (15.91%) ITIL
2 4 (9.09%) Service Delivery
3 3 (6.82%) ITIL V3
4 2 (4.55%) ITSM
4 2 (4.55%) Network Monitoring
4 2 (4.55%) Service Management
5 1 (2.27%) Agile Software Development
5 1 (2.27%) Virtual Environments
Programming Languages
1 3 (6.82%) PowerShell
1 3 (6.82%) SQL
2 1 (2.27%) C
Qualifications
1 9 (20.45%) Degree
1 9 (20.45%) HND
2 6 (13.64%) CCNA
2 6 (13.64%) Cisco Certification
3 3 (6.82%) CCNP
4 2 (4.55%) SC Cleared
4 2 (4.55%) Security Cleared
5 1 (2.27%) ITIL Certification
Quality Assurance & Compliance
1 18 (40.91%) SLA
System Software
1 13 (29.55%) Active Directory
2 3 (6.82%) XenApp
Systems Management
1 3 (6.82%) Cisco CUCM
Vendors
1 13 (29.55%) Microsoft
2 11 (25.00%) Cisco
3 3 (6.82%) Citrix