The first table below looks at the demand for the 1st Line Support role in IT jobs advertised for the Buckinghamshire region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support in their job title over the 3 months to 10 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Buckinghamshire region.

Location
3 months to
10 Jul 2014
Same period 2013 Same period 2012
First Line Support
Rank 111 116 116
Rank change year-on-year
+5 0
Permanent jobs requiring a 1st Line Support 15 7 18
As % of all permanent IT jobs located in Buckinghamshire 0.68% 0.35% 0.95%
As % of the Job Titles category 0.73% 0.36% 0.99%
Number of salaries quoted 15 6 10
Average salary £20,250 £18,000 £19,000
Average salary % change year-on-year
+12.50% -5.26%
90% offered a salary of more than £17,375 £17,500 £17,450
10% offered a salary of more than £22,500 £21,250 £21,825
UK excluding London average salary £20,000 £19,500 £19,000
% change year-on-year
+2.56% +2.63%
Job Titles Category
Buckinghamshire
Permanent IT job ads with a match in the
Job Titles category
2064 1945 1821
As % of all permanent IT jobs located in Buckinghamshire 94.07% 96.10% 96.04%
Number of salaries quoted 1581 1640 1546
Average salary £40,000 £40,000 £37,500
Average salary % change year-on-year
- +6.66%
90% offered a salary of more than £25,000 £24,750 £24,000
10% offered a salary of more than £57,500 £55,000 £60,000
UK excluding London average salary £40,000 £38,472 £38,500
% change year-on-year
+3.97% -0.07%
1st Line Support
South East

1st Line Support
Jobs Demand Trend in Buckinghamshire

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support in the job title across the Buckinghamshire region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in Buckinghamshire

1st Line Support
Salary Trend in Buckinghamshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Buckinghamshire region.

1st Line Support Salary Trend in Buckinghamshire

1st Line Support
Job Locations in Buckinghamshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support within the Buckinghamshire region over the 3 months to 10 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Milton Keynes +13 9 £20,000 +2.56% 1
High Wycombe -9 4 £19,375 +7.63%
Marlow - 1 £22,000 -
Beaconsfield - 1 £21,000 -
Buckingham - 1 £18,000 -
1st Line Support
South East

1st Line Support
Top 30 Related IT Skills in Buckinghamshire

For the 6 months to 10 July 2014, IT jobs across the Buckinghamshire region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title.

1 18 (40.00%) Windows
1 18 (40.00%) MS Excel
2 17 (37.78%) Microsoft
3 14 (31.11%) SQL
4 13 (28.89%) Windows Server 2008
5 12 (26.67%) Windows XP
5 12 (26.67%) SLA
5 12 (26.67%) Windows 7
6 11 (24.44%) SQL Server
6 11 (24.44%) MS Office
7 10 (22.22%) Active Directory
8 9 (20.00%) Windows Server 2003
8 9 (20.00%) Incident Management
9 7 (15.56%) Service Management
9 7 (15.56%) TCP/IP
10 6 (13.33%) Firewall
11 5 (11.11%) VMware
12 4 (8.89%) SQL Server 2000
12 4 (8.89%) VPN
12 4 (8.89%) CRM
12 4 (8.89%) Finance
12 4 (8.89%) Retail
12 4 (8.89%) SalesLogix
12 4 (8.89%) SQL Server 2005
12 4 (8.89%) Dynamics CRM
12 4 (8.89%) SQL Server 2008
12 4 (8.89%) VMware Server
12 4 (8.89%) SQL Server 2012
12 4 (8.89%) Windows Server 2012
13 3 (6.67%) Exchange Server 2010

1st Line Support
Top Related IT Skills in Buckinghamshire by Category

For the 6 months to 10 July 2014, IT jobs across the Buckinghamshire region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (6.67%) MS Exchange
1 3 (6.67%) Exchange Server 2007
1 3 (6.67%) Exchange Server 2010
2 1 (2.22%) SharePoint
Applications
1 18 (40.00%) MS Excel
2 11 (24.44%) MS Office
3 1 (2.22%) MS PowerPoint
Business Applications
1 4 (8.89%) SalesLogix
1 4 (8.89%) Dynamics CRM
Cloud Services
1 2 (4.44%) SaaS
Communications & Networking
1 7 (15.56%) TCP/IP
2 6 (13.33%) Firewall
3 4 (8.89%) VPN
4 2 (4.44%) HTTP
4 2 (4.44%) Internet
5 1 (2.22%) SAN
5 1 (2.22%) IP Telephony
5 1 (2.22%) Cisco IPT
Database & Business Intelligence
1 11 (24.44%) SQL Server
2 4 (8.89%) SQL Server 2000
2 4 (8.89%) SQL Server 2005
2 4 (8.89%) SQL Server 2008
2 4 (8.89%) SQL Server 2012
General
1 4 (8.89%) Retail
1 4 (8.89%) Finance
2 1 (2.22%) Law
2 1 (2.22%) Legal
2 1 (2.22%) Telecoms
2 1 (2.22%) French Language
2 1 (2.22%) German Language
2 1 (2.22%) Spanish Language
Libraries, Frameworks & Software Standards
1 1 (2.22%) .NET
Miscellaneous
1 3 (6.67%) EPoS
2 2 (4.44%) Firmware
2 2 (4.44%) Mobile App
3 1 (2.22%) Computer Science
Operating Systems
1 18 (40.00%) Windows
2 13 (28.89%) Windows Server 2008
3 12 (26.67%) Windows 7
3 12 (26.67%) Windows XP
4 9 (20.00%) Windows Server 2003
5 4 (8.89%) Windows Server 2012
6 3 (6.67%) Windows Vista
7 2 (4.44%) Windows 8
Processes & Methodologies
1 9 (20.00%) Incident Management
2 7 (15.56%) Service Management
3 4 (8.89%) CRM
4 3 (6.67%) ITIL
5 2 (4.44%) Data Entry
Programming Languages
1 14 (31.11%) SQL
2 1 (2.22%) PowerShell
2 1 (2.22%) C
Qualifications
1 2 (4.44%) SC Cleared
1 2 (4.44%) Security Cleared
2 1 (2.22%) HND
2 1 (2.22%) Degree
Quality Assurance & Compliance
1 12 (26.67%) SLA
System Software
1 10 (22.22%) Active Directory
2 4 (8.89%) VMware Server
3 1 (2.22%) VMware Infrastructure
3 1 (2.22%) XenApp
3 1 (2.22%) vSphere
3 1 (2.22%) VMware ESXi
Vendors
1 17 (37.78%) Microsoft
2 5 (11.11%) VMware
3 1 (2.22%) Cisco
3 1 (2.22%) Citrix
3 1 (2.22%) NetIQ