The table below looks at the statistics for the 1st Line Support role in IT jobs advertised for the Buckinghamshire region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support in their job title over the 3 months to 31 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Mar 2015
Same period 2014 Same period 2013
First Line Support
Rank 120 103 118
Rank change year-on-year
-17 +15
Permanent jobs requiring a 1st Line Support 13 28 11
As % of all permanent IT jobs located in Buckinghamshire 0.63% 1.28% 0.58%
As % of the Job Titles category 0.67% 1.38% 0.59%
Number of salaries quoted 12 18 11
Average salary £21,000 £21,000 £20,413
Average salary % change year-on-year
- +2.87%
90% offered a salary of more than £18,700 £18,700 £18,200
10% offered a salary of more than £32,000 £22,950 £29,000
UK excluding London average salary £20,000 £20,000 £20,000
1st Line Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Buckinghamshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Buckinghamshire
Permanent IT job ads with a match in the
Job Titles category
1948 2024 1853
As % of all permanent IT jobs located in Buckinghamshire 94.47% 92.84% 96.96%
Number of salaries quoted 1497 1555 1672
Average salary £40,500 £40,000 £40,000
Average salary % change year-on-year
+1.25% -
90% offered a salary of more than £27,500 £26,500 £25,500
10% offered a salary of more than £62,500 £55,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

1st Line Support
Jobs Demand Trend in Buckinghamshire

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support in the job title across the Buckinghamshire region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in Buckinghamshire

1st Line Support
Salary Trend in Buckinghamshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Buckinghamshire region.

1st Line Support Salary Trend in Buckinghamshire

1st Line Support
Salary Histogram in Buckinghamshire

This chart provides a salary histogram for IT jobs citing 1st Line Support across the Buckinghamshire region over the 3 months to 31 March 2015.

1st Line Support Salary Histogram in Buckinghamshire

1st Line Support
Job Locations in Buckinghamshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support within the Buckinghamshire region over the 3 months to 31 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Milton Keynes +3 7 £18,700 -0.26% 1
Marlow - 4 £32,000 -
High Wycombe -21 2 £21,750 +3.57%
1st Line Support
South East

1st Line Support
Top 30 Related IT Skills in Buckinghamshire

For the 6 months to 31 March 2015, IT jobs across the Buckinghamshire region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title.

1 21 (61.76%) Windows
2 15 (44.12%) MS Excel
3 13 (38.24%) SLA
4 12 (35.29%) Microsoft
5 11 (32.35%) SQL
6 9 (26.47%) ITIL
6 9 (26.47%) Windows XP
7 8 (23.53%) MS Exchange
7 8 (23.53%) SQL Server
7 8 (23.53%) MS Office
7 8 (23.53%) Windows Server 2008
8 7 (20.59%) Firewall
9 6 (17.65%) Exchange Server 2007
9 6 (17.65%) HND
9 6 (17.65%) Exchange Server 2010
9 6 (17.65%) Windows 7
10 5 (14.71%) Windows 8
10 5 (14.71%) Active Directory
10 5 (14.71%) Degree
10 5 (14.71%) Computer Science
10 5 (14.71%) Incident Management
11 4 (11.76%) Service Management
11 4 (11.76%) Management Information System
11 4 (11.76%) User Experience
12 3 (8.82%) Analytical Skills
12 3 (8.82%) Telecoms
12 3 (8.82%) Data Protection
12 3 (8.82%) Windows Vista
12 3 (8.82%) DNS
12 3 (8.82%) SharePoint

1st Line Support
Top Related IT Skills in Buckinghamshire by Category

For the 6 months to 31 March 2015, IT jobs across the Buckinghamshire region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (23.53%) MS Exchange
2 6 (17.65%) Exchange Server 2007
2 6 (17.65%) Exchange Server 2010
3 3 (8.82%) SharePoint
Applications
1 15 (44.12%) MS Excel
2 8 (23.53%) MS Office
Communications & Networking
1 7 (20.59%) Firewall
2 3 (8.82%) DNS
3 2 (5.88%) TCP/IP
4 1 (2.94%) VPN
4 1 (2.94%) LAN
4 1 (2.94%) WAN
4 1 (2.94%) Extranet
4 1 (2.94%) Wi-Fi
4 1 (2.94%) Wireless
Database & Business Intelligence
1 8 (23.53%) SQL Server
2 1 (2.94%) SQL Server 2000
2 1 (2.94%) SQL Server 2005
2 1 (2.94%) SQL Server 2008
2 1 (2.94%) SQL Server 2012
Development Applications
1 1 (2.94%) SQL Server Management Studio (SSMS)
General
1 3 (8.82%) Telecoms
2 1 (2.94%) Retail
2 1 (2.94%) Marketing
Libraries, Frameworks & Software Standards
1 1 (2.94%) .NET
1 1 (2.94%) ADO.NET
1 1 (2.94%) ASP.NET
1 1 (2.94%) WCF
1 1 (2.94%) ASP.NET MVC
1 1 (2.94%) ASP.NET Web Forms
Miscellaneous
1 5 (14.71%) Computer Science
2 4 (11.76%) User Experience
2 4 (11.76%) Management Information System
3 3 (8.82%) Analytical Skills
4 1 (2.94%) EPoS
Operating Systems
1 21 (61.76%) Windows
2 9 (26.47%) Windows XP
3 8 (23.53%) Windows Server 2008
4 6 (17.65%) Windows 7
5 5 (14.71%) Windows 8
6 3 (8.82%) Linux
6 3 (8.82%) Windows Vista
7 2 (5.88%) Windows Server 2003
8 1 (2.94%) Windows Server 2012
Processes & Methodologies
1 9 (26.47%) ITIL
2 5 (14.71%) Incident Management
3 4 (11.76%) Service Management
4 3 (8.82%) Data Protection
5 1 (2.94%) Time Management
5 1 (2.94%) MVC
5 1 (2.94%) Logistics
Programming Languages
1 11 (32.35%) SQL
2 1 (2.94%) T-SQL
2 1 (2.94%) C#
Qualifications
1 6 (17.65%) HND
2 5 (14.71%) Degree
3 2 (5.88%) Microsoft Certification
4 1 (2.94%) MCSA
Quality Assurance & Compliance
1 13 (38.24%) SLA
System Software
1 5 (14.71%) Active Directory
2 1 (2.94%) VMware Server
Systems Management
1 1 (2.94%) Backup Exec
Vendors
1 12 (35.29%) Microsoft
2 1 (2.94%) McAfee
2 1 (2.94%) VMware
2 1 (2.94%) Computacenter
Milton Keynes, Buckinghamshire
Big Red Recruitment
Salary: £18000 - £25000 per annum + Great Benefits
Posted: 5 days ago