The table below looks at the statistics for the 1st Line Support role in IT jobs advertised for the Buckinghamshire region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support in their job title over the 3 months to 29 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Jul 2015
Same period 2014 Same period 2013
First Line Support
Rank 125 119 122
Rank change year-on-year
-6 +3
Permanent jobs requiring a 1st Line Support 15 17 7
As % of all permanent IT jobs located in Buckinghamshire 0.65% 0.80% 0.35%
As % of the Job Titles category 0.69% 0.85% 0.36%
Number of salaries quoted 12 17 6
Average salary £20,000 £18,000 £18,000
Average salary % change year-on-year
+11.11% -
90% offered a salary of more than £17,500 £17,475 £17,000
10% offered a salary of more than £21,400 £22,500 £21,250
UK excluding London average salary £20,500 £20,000 £19,500
% change year-on-year
+2.50% +2.56%
1st Line Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Buckinghamshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Buckinghamshire
Permanent IT job ads with a match in the
Job Titles category
2168 2008 1922
As % of all permanent IT jobs located in Buckinghamshire 93.89% 94.18% 96.20%
Number of salaries quoted 1812 1535 1611
Average salary £42,500 £39,000 £40,000
Average salary % change year-on-year
+8.97% -2.50%
90% offered a salary of more than £27,500 £25,000 £24,750
10% offered a salary of more than £60,000 £60,000 £57,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

1st Line Support
Jobs Demand Trend in Buckinghamshire

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support in the job title across the Buckinghamshire region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in Buckinghamshire

1st Line Support
Salary Trend in Buckinghamshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Buckinghamshire region.

1st Line Support Salary Trend in Buckinghamshire

1st Line Support
Job Locations in Buckinghamshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support within the Buckinghamshire region over the 3 months to 29 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Milton Keynes -1 13 £20,000 +11.11%
High Wycombe -4 1 £20,500 -4.65%
Aylesbury - 1 £26,036 - 1
1st Line Support
South East

1st Line Support
Top 30 Related IT Skills in Buckinghamshire

For the 6 months to 29 July 2015, IT jobs across the Buckinghamshire region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title.

1 18 (64.29%) Windows
2 15 (53.57%) SLA
3 12 (42.86%) Microsoft
3 12 (42.86%) MS Excel
3 12 (42.86%) Windows XP
4 9 (32.14%) ITIL
4 9 (32.14%) Windows 7
5 7 (25.00%) MS Office
6 6 (21.43%) Windows Vista
7 5 (17.86%) Active Directory
7 5 (17.86%) Linux
7 5 (17.86%) SQL
7 5 (17.86%) Windows Server 2008
7 5 (17.86%) Windows 8
8 4 (14.29%) User Experience
8 4 (14.29%) Microsoft Certification
9 3 (10.71%) Management Information System
9 3 (10.71%) Retail
9 3 (10.71%) EPoS
9 3 (10.71%) Mac OS X
9 3 (10.71%) MCP
9 3 (10.71%) MS Exchange
9 3 (10.71%) Analytical Skills
9 3 (10.71%) Incident Management
10 2 (7.14%) Windows Server 2012
10 2 (7.14%) Smartphone
10 2 (7.14%) ITIL Foundation Certificate
10 2 (7.14%) SQL Server
10 2 (7.14%) Apple
10 2 (7.14%) MS PowerPoint

1st Line Support
Top Related IT Skills in Buckinghamshire by Category

For the 6 months to 29 July 2015, IT jobs across the Buckinghamshire region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (10.71%) MS Exchange
Applications
1 12 (42.86%) MS Excel
2 7 (25.00%) MS Office
3 2 (7.14%) MS PowerPoint
Cloud Services
1 1 (3.57%) Office 365
Communications & Networking
1 2 (7.14%) DNS
2 1 (3.57%) Extranet
2 1 (3.57%) Firewall
2 1 (3.57%) Wireless
2 1 (3.57%) Network Security
2 1 (3.57%) TCP/IP
2 1 (3.57%) VPN
Database & Business Intelligence
1 2 (7.14%) SQL Server
2 1 (3.57%) SQL Server 2000
2 1 (3.57%) SQL Server 2005
2 1 (3.57%) SQL Server 2008
2 1 (3.57%) SQL Server 2012
Development Applications
1 1 (3.57%) SQL Server Management Studio (SSMS)
General
1 3 (10.71%) Retail
2 2 (7.14%) Telecoms
3 1 (3.57%) Marketing
Libraries, Frameworks & Software Standards
1 1 (3.57%) .NET
1 1 (3.57%) ADO.NET
1 1 (3.57%) ASP.NET
1 1 (3.57%) WCF
1 1 (3.57%) ASP.NET MVC
1 1 (3.57%) ASP.NET Web Forms
Miscellaneous
1 4 (14.29%) User Experience
2 3 (10.71%) Analytical Skills
2 3 (10.71%) EPoS
2 3 (10.71%) Management Information System
3 2 (7.14%) Smartphone
4 1 (3.57%) Computer Science
Operating Systems
1 18 (64.29%) Windows
2 12 (42.86%) Windows XP
3 9 (32.14%) Windows 7
4 6 (21.43%) Windows Vista
5 5 (17.86%) Windows Server 2008
5 5 (17.86%) Windows 8
5 5 (17.86%) Linux
6 3 (10.71%) Mac OS X
7 2 (7.14%) Windows Server 2012
8 1 (3.57%) Windows Server 2003
Processes & Methodologies
1 9 (32.14%) ITIL
2 3 (10.71%) Incident Management
3 2 (7.14%) Service Management
4 1 (3.57%) MVC
4 1 (3.57%) Information Security
4 1 (3.57%) Logistics
4 1 (3.57%) Time Management
Programming Languages
1 5 (17.86%) SQL
2 1 (3.57%) T-SQL
2 1 (3.57%) C#
Qualifications
1 4 (14.29%) Microsoft Certification
2 3 (10.71%) MCP
3 2 (7.14%) ITIL Foundation Certificate
4 1 (3.57%) A+ Certification
4 1 (3.57%) Degree
4 1 (3.57%) HNC
4 1 (3.57%) HND
4 1 (3.57%) MCSA
Quality Assurance & Compliance
1 15 (53.57%) SLA
System Software
1 5 (17.86%) Active Directory
2 1 (3.57%) VMware Server
Vendors
1 12 (42.86%) Microsoft
2 2 (7.14%) Apple
2 2 (7.14%) Computacenter
3 1 (3.57%) VMware
Buckingham, Buckinghamshire
Oscar Associates (UK) Ltd
Salary: £18000 - £22000 per annum
Posted: 4 days ago
Aylesbury
Networx Recruitment
Salary: £26,036 per annum
Posted: 13 days ago