The statistics below represent IT jobs advertised across the Buckinghamshire region that had 1st Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 30 July 2016 with a comparison to same period over 2 years.

3 months to
30 Jul 2016
Same period 2015 Same period 2014
First Line Support
Rank 99 124 119
Rank change year-on-year
+25 -5
Permanent jobs requiring a 1st Line Support 17 16 16
As % of all permanent IT jobs located in Buckinghamshire 1.12% 0.69% 0.76%
As % of the Job Titles category 1.14% 0.73% 0.79%
Number of salaries quoted 12 13 16
Median salary £20,000 £20,000 £18,000
Median salary % change year-on-year
- +11.11%
90% offered a salary of more than £19,000 £17,500 £17,450
10% offered a salary of more than £23,000 £25,129 £22,500
UK excluding London median salary £20,000 £20,500 £20,125
% change year-on-year
-2.43% +1.86%
1st Line Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Buckinghamshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Buckinghamshire
Permanent IT job ads with a match in the
Job Titles category
1486 2201 2037
As % of all permanent IT jobs located in Buckinghamshire 97.70% 95.36% 96.40%
Number of salaries quoted 1222 1834 1547
Median salary £42,500 £41,500 £39,000
Median salary % change year-on-year
+2.40% +6.41%
90% offered a salary of more than £23,000 £27,500 £25,000
10% offered a salary of more than £55,000 £55,000 £60,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

1st Line Support
Jobs Demand Trend in Buckinghamshire

The demand trend of job ads across the Buckinghamshire region that featured 1st Line Support in the job title.

1st Line Support Jobs Demand Trend in Buckinghamshire

1st Line Support
Salary Trend in Buckinghamshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Buckinghamshire region.

1st Line Support Salary Trend in Buckinghamshire

1st Line Support
Job Locations in Buckinghamshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support within the Buckinghamshire region over the 3 months to 30 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Milton Keynes +15 9 £20,000 - 4
High Wycombe +7 3 £18,500 -9.75% 2
1st Line Support
South East

1st Line Support Skill Set
Top 30 Related IT Skills in Buckinghamshire

For the 6 months to 30 July 2016, 1st Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Buckinghamshire region featuring 1st Line Support in the job title.

1 15 (57.69%) Windows
2 10 (38.46%) SLA
3 9 (34.62%) Active Directory
4 8 (30.77%) MS Office
4 8 (30.77%) SC Cleared
4 8 (30.77%) Security Cleared
5 6 (23.08%) Microsoft
6 5 (19.23%) Cisco
7 4 (15.38%) Coaching
7 4 (15.38%) Analytical Skills
7 4 (15.38%) Incident Management
7 4 (15.38%) Knowledge Management
7 4 (15.38%) Windows Vista
7 4 (15.38%) Problem Management
7 4 (15.38%) Data Entry
7 4 (15.38%) MS Excel
7 4 (15.38%) ITIL
8 3 (11.54%) HND
8 3 (11.54%) SQL
8 3 (11.54%) MySQL
8 3 (11.54%) Windows XP
8 3 (11.54%) Windows 7
8 3 (11.54%) Computer Science
8 3 (11.54%) Degree
8 3 (11.54%) Windows 8
9 2 (7.69%) ITIL V3
9 2 (7.69%) Data Centre
9 2 (7.69%) IP Telephony
9 2 (7.69%) Cisco IPT
9 2 (7.69%) PowerShell

1st Line Support Skill Set
Top Related IT Skills in Buckinghamshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 8 (30.77%) MS Office
2 4 (15.38%) MS Excel
Business Applications
1 1 (3.85%) Dynamics NAV
Communications & Networking
1 2 (7.69%) Cisco IPT
1 2 (7.69%) IP Telephony
1 2 (7.69%) SAN
2 1 (3.85%) Cisco ASA
2 1 (3.85%) LAN
2 1 (3.85%) Network Security
2 1 (3.85%) Wireless
Database & Business Intelligence
1 3 (11.54%) MySQL
2 1 (3.85%) SQL Server
Miscellaneous
1 4 (15.38%) Analytical Skills
2 3 (11.54%) Computer Science
3 2 (7.69%) Data Centre
4 1 (3.85%) Digital Media
Operating Systems
1 15 (57.69%) Windows
2 4 (15.38%) Windows Vista
3 3 (11.54%) Windows 7
3 3 (11.54%) Windows 8
3 3 (11.54%) Windows XP
4 2 (7.69%) Linux
5 1 (3.85%) Windows Server 2008
5 1 (3.85%) Windows Server 2012
Processes & Methodologies
1 4 (15.38%) Coaching
1 4 (15.38%) Data Entry
1 4 (15.38%) Incident Management
1 4 (15.38%) ITIL
1 4 (15.38%) Knowledge Management
1 4 (15.38%) Problem Management
2 2 (7.69%) CRM
2 2 (7.69%) ITIL V3
3 1 (3.85%) ERP
3 1 (3.85%) Fault Management
3 1 (3.85%) ITSM
3 1 (3.85%) Network Monitoring
3 1 (3.85%) Service Delivery
3 1 (3.85%) Service Management
3 1 (3.85%) Web Development
Programming Languages
1 3 (11.54%) SQL
2 2 (7.69%) PowerShell
3 1 (3.85%) Java
3 1 (3.85%) JavaScript
3 1 (3.85%) PHP
Qualifications
1 8 (30.77%) SC Cleared
1 8 (30.77%) Security Cleared
2 3 (11.54%) Degree
2 3 (11.54%) HND
3 2 (7.69%) CCNA
3 2 (7.69%) Cisco Certification
4 1 (3.85%) CCNP
Quality Assurance & Compliance
1 10 (38.46%) SLA
System Software
1 9 (34.62%) Active Directory
2 2 (7.69%) XenApp
Systems Management
1 1 (3.85%) Backup Exec
1 1 (3.85%) Cisco CUCM
Vendors
1 6 (23.08%) Microsoft
2 5 (19.23%) Cisco
3 2 (7.69%) Citrix
4 1 (3.85%) Symantec
High Wycombe, Buckinghamshire
83Zero
Salary: Up to £23,000 per annum
Posted: Yesterday
Milton Keynes, Buckinghamshire
Tria Recruitment
Salary: £23000 - £28000 per annum + Benefits
Posted: Yesterday
Milton Keynes, Buckinghamshire
Global Technology Solutions Ltd
Salary: £21000 - £24000 per annum
Posted: Yesterday
High Wycombe
Hays West And Wales
Salary: £18000.00 - £24000.00 per annum + Benefits
Posted: 19 days ago
Milton Keynes
Bluetown Online LTD
Salary: £17000 - £24500 per annum
Posted: 19 days ago