The table below looks at the statistics for the 1st Line Support role in IT jobs advertised for the Buckinghamshire region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support in their job title over the 3 months to 22 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Aug 2014
Same period 2013 Same period 2012
First Line Support
Rank 104 119 111
Rank change year-on-year
+15 -8
Permanent jobs requiring a 1st Line Support 26 9 17
As % of all permanent IT jobs located in Buckinghamshire 1.25% 0.48% 0.93%
As % of the Job Titles category 1.32% 0.50% 0.96%
Number of salaries quoted 26 8 14
Average salary £20,500 £18,250 £19,000
Average salary % change year-on-year
+12.32% -3.94%
90% offered a salary of more than £17,900 £16,850 £17,575
10% offered a salary of more than £26,300 £19,650 £21,675
UK excluding London average salary £20,000 £19,500 £19,500
% change year-on-year
+2.56% -
1st Line Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Buckinghamshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Buckinghamshire
Permanent IT job ads with a match in the
Job Titles category
1970 1793 1772
As % of all permanent IT jobs located in Buckinghamshire 94.62% 95.99% 96.46%
Number of salaries quoted 1484 1486 1494
Average salary £40,000 £40,000 £37,500
Average salary % change year-on-year
- +6.66%
90% offered a salary of more than £25,000 £25,000 £24,000
10% offered a salary of more than £57,500 £52,500 £60,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

1st Line Support
Jobs Demand Trend in Buckinghamshire

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support in the job title across the Buckinghamshire region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in Buckinghamshire

1st Line Support
Salary Trend in Buckinghamshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Buckinghamshire region.

1st Line Support Salary Trend in Buckinghamshire

1st Line Support
Job Locations in Buckinghamshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support within the Buckinghamshire region over the 3 months to 22 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Milton Keynes -4 17 £22,500 +21.62% 2
High Wycombe -3 7 £21,500 +19.44% 1
Buckingham - 3 £18,000 -
Beaconsfield - 1 £21,000 -
Bletchley - 1 £17,500 -
1st Line Support
South East

1st Line Support
Top 30 Related IT Skills in Buckinghamshire

For the 6 months to 22 August 2014, IT jobs across the Buckinghamshire region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title.

1 20 (44.44%) Microsoft
2 17 (37.78%) SLA
2 17 (37.78%) SQL
2 17 (37.78%) MS Office
2 17 (37.78%) MS Excel
3 15 (33.33%) Windows
4 13 (28.89%) SQL Server
5 9 (20.00%) Windows XP
5 9 (20.00%) Windows 7
6 7 (15.56%) Finance
6 7 (15.56%) Windows Server 2008
7 6 (13.33%) Firewall
7 6 (13.33%) TCP/IP
7 6 (13.33%) Active Directory
7 6 (13.33%) CRM
8 5 (11.11%) VPN
8 5 (11.11%) MS Exchange
8 5 (11.11%) VMware
8 5 (11.11%) Service Delivery
8 5 (11.11%) Exchange Server 2010
9 4 (8.89%) SQL Server 2012
9 4 (8.89%) Windows Server 2012
9 4 (8.89%) SQL Server 2008
9 4 (8.89%) VMware Server
9 4 (8.89%) SalesLogix
9 4 (8.89%) SQL Server 2005
9 4 (8.89%) Dynamics CRM
9 4 (8.89%) ITIL
9 4 (8.89%) Windows Server 2003
9 4 (8.89%) SQL Server 2000

1st Line Support
Top Related IT Skills in Buckinghamshire by Category

For the 6 months to 22 August 2014, IT jobs across the Buckinghamshire region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (11.11%) MS Exchange
1 5 (11.11%) Exchange Server 2010
2 3 (6.67%) Exchange Server 2007
3 2 (4.44%) Exchange Server 2003
3 2 (4.44%) SharePoint
Applications
1 17 (37.78%) MS Office
1 17 (37.78%) MS Excel
2 1 (2.22%) MS PowerPoint
Business Applications
1 4 (8.89%) SalesLogix
1 4 (8.89%) Dynamics CRM
Cloud Services
1 2 (4.44%) Google Apps
Communications & Networking
1 6 (13.33%) Firewall
1 6 (13.33%) TCP/IP
2 5 (11.11%) VPN
3 1 (2.22%) SAN
3 1 (2.22%) Cisco IPT
3 1 (2.22%) IP Telephony
Database & Business Intelligence
1 13 (28.89%) SQL Server
2 4 (8.89%) SQL Server 2012
2 4 (8.89%) SQL Server 2008
2 4 (8.89%) SQL Server 2005
2 4 (8.89%) SQL Server 2000
General
1 7 (15.56%) Finance
2 2 (4.44%) Telecoms
3 1 (2.22%) French Language
3 1 (2.22%) German Language
3 1 (2.22%) Spanish Language
3 1 (2.22%) Retail
Libraries, Frameworks & Software Standards
1 1 (2.22%) .NET
Miscellaneous
1 3 (6.67%) Computer Science
2 1 (2.22%) EPoS
Operating Systems
1 15 (33.33%) Windows
2 9 (20.00%) Windows XP
2 9 (20.00%) Windows 7
3 7 (15.56%) Windows Server 2008
4 4 (8.89%) Windows Server 2012
4 4 (8.89%) Windows Server 2003
5 3 (6.67%) Windows 8
6 2 (4.44%) Windows Vista
Processes & Methodologies
1 6 (13.33%) CRM
2 5 (11.11%) Service Delivery
3 4 (8.89%) ITIL
4 3 (6.67%) Incident Management
4 3 (6.67%) Service Management
4 3 (6.67%) Data Entry
5 1 (2.22%) Time Management
5 1 (2.22%) Portfolio Management
Programming Languages
1 17 (37.78%) SQL
2 1 (2.22%) C
2 1 (2.22%) PowerShell
Qualifications
1 3 (6.67%) ITIL Certification
1 3 (6.67%) HND
1 3 (6.67%) Degree
2 2 (4.44%) SC Cleared
2 2 (4.44%) Security Cleared
Quality Assurance & Compliance
1 17 (37.78%) SLA
System Software
1 6 (13.33%) Active Directory
2 4 (8.89%) VMware Server
3 1 (2.22%) VMware Infrastructure
3 1 (2.22%) vSphere
3 1 (2.22%) VMware ESXi
3 1 (2.22%) XenApp
Vendors
1 20 (44.44%) Microsoft
2 5 (11.11%) VMware
3 2 (4.44%) Google
4 1 (2.22%) NetIQ
4 1 (2.22%) Remedy
4 1 (2.22%) Citrix
4 1 (2.22%) Cisco
Princes Risborough, Buckinghamshire
Ashdown IT
Salary: £20000 - £25000 per annum
Posted: 3 days ago
Milton Keynes, Buckinghamshire
Interact Consulting
Salary: 23-25k
Posted: 4 days ago
High Wycombe
Pertemps ERP
Salary: 28k + Benefits
Posted: 9 days ago
Milton Keynes
Networx Recruitment
Salary: £25,000 - £30,000 per year
Posted: 15 days ago