The table below looks at the statistics for the 1st Line Support role in IT jobs advertised for the Buckinghamshire region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support in their job title over the 3 months to 3 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Sep 2015
Same period 2014 Same period 2013
First Line Support
Rank 124 94 109
Rank change year-on-year
-30 +15
Permanent jobs requiring a 1st Line Support 12 30 9
As % of all permanent IT jobs located in Buckinghamshire 0.55% 1.46% 0.49%
As % of the Job Titles category 0.59% 1.54% 0.51%
Number of salaries quoted 9 30 8
Average salary £20,000 £21,000 £18,250
Average salary % change year-on-year
-4.76% +15.06%
90% offered a salary of more than £17,500 £17,600 £16,850
10% offered a salary of more than £26,036 £27,500 £19,650
UK excluding London average salary £20,500 £20,000 £19,500
% change year-on-year
+2.50% +2.56%
1st Line Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Buckinghamshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Buckinghamshire
Permanent IT job ads with a match in the
Job Titles category
2050 1944 1775
As % of all permanent IT jobs located in Buckinghamshire 93.69% 94.60% 95.79%
Number of salaries quoted 1694 1497 1475
Average salary £42,250 £39,000 £40,000
Average salary % change year-on-year
+8.33% -2.50%
90% offered a salary of more than £27,000 £25,000 £25,000
10% offered a salary of more than £60,000 £60,000 £57,500
UK excluding London average salary £40,000 £40,000 £39,500
% change year-on-year
- +1.26%

1st Line Support
Jobs Demand Trend in Buckinghamshire

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support in the job title across the Buckinghamshire region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in Buckinghamshire

1st Line Support
Salary Trend in Buckinghamshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Buckinghamshire region.

1st Line Support Salary Trend in Buckinghamshire

1st Line Support
Job Locations in Buckinghamshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support within the Buckinghamshire region over the 3 months to 3 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Milton Keynes -26 9 £18,750 -12.79%
Aylesbury - 2 £26,036 -
High Wycombe -8 1 £20,500 -6.81%
1st Line Support
South East

1st Line Support
Top 30 Related IT Skills in Buckinghamshire

For the 6 months to 3 September 2015, IT jobs across the Buckinghamshire region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title.

1 17 (68.00%) Windows
2 13 (52.00%) SLA
3 12 (48.00%) Windows XP
4 11 (44.00%) Microsoft
4 11 (44.00%) MS Excel
5 9 (36.00%) Windows 7
5 9 (36.00%) ITIL
6 7 (28.00%) MS Office
7 6 (24.00%) Windows Vista
8 5 (20.00%) Active Directory
8 5 (20.00%) Windows 8
8 5 (20.00%) Windows Server 2008
9 3 (12.00%) Microsoft Certification
9 3 (12.00%) MS Exchange
9 3 (12.00%) MCP
9 3 (12.00%) SQL
9 3 (12.00%) Retail
9 3 (12.00%) Linux
9 3 (12.00%) Mac OS X
9 3 (12.00%) EPoS
10 2 (8.00%) Apple
10 2 (8.00%) MS PowerPoint
10 2 (8.00%) SQL Server
10 2 (8.00%) HNC
10 2 (8.00%) ITIL Foundation Certificate
10 2 (8.00%) User Experience
10 2 (8.00%) Windows Server 2012
10 2 (8.00%) Network Security
10 2 (8.00%) Smartphone
11 1 (4.00%) Marketing

1st Line Support
Top Related IT Skills in Buckinghamshire by Category

For the 6 months to 3 September 2015, IT jobs across the Buckinghamshire region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (12.00%) MS Exchange
Applications
1 11 (44.00%) MS Excel
2 7 (28.00%) MS Office
3 2 (8.00%) MS PowerPoint
Cloud Services
1 1 (4.00%) Office 365
Communications & Networking
1 2 (8.00%) Network Security
2 1 (4.00%) TCP/IP
2 1 (4.00%) VPN
2 1 (4.00%) Firewall
Database & Business Intelligence
1 2 (8.00%) SQL Server
2 1 (4.00%) SQL Server 2000
2 1 (4.00%) SQL Server 2005
2 1 (4.00%) SQL Server 2008
2 1 (4.00%) SQL Server 2012
Development Applications
1 1 (4.00%) SQL Server Management Studio (SSMS)
General
1 3 (12.00%) Retail
2 1 (4.00%) Marketing
Libraries, Frameworks & Software Standards
1 1 (4.00%) .NET
1 1 (4.00%) ADO.NET
1 1 (4.00%) ASP.NET
1 1 (4.00%) WCF
1 1 (4.00%) ASP.NET MVC
1 1 (4.00%) ASP.NET Web Forms
Miscellaneous
1 3 (12.00%) EPoS
2 2 (8.00%) Smartphone
2 2 (8.00%) User Experience
3 1 (4.00%) Analytical Skills
3 1 (4.00%) Computer Science
Operating Systems
1 17 (68.00%) Windows
2 12 (48.00%) Windows XP
3 9 (36.00%) Windows 7
4 6 (24.00%) Windows Vista
5 5 (20.00%) Windows Server 2008
5 5 (20.00%) Windows 8
6 3 (12.00%) Mac OS X
6 3 (12.00%) Linux
7 2 (8.00%) Windows Server 2012
8 1 (4.00%) Windows Server 2003
Processes & Methodologies
1 9 (36.00%) ITIL
2 1 (4.00%) MVC
2 1 (4.00%) Information Security
2 1 (4.00%) Logistics
Programming Languages
1 3 (12.00%) SQL
2 1 (4.00%) T-SQL
2 1 (4.00%) C#
Qualifications
1 3 (12.00%) MCP
1 3 (12.00%) Microsoft Certification
2 2 (8.00%) HNC
2 2 (8.00%) ITIL Foundation Certificate
3 1 (4.00%) A+ Certification
3 1 (4.00%) Degree
Quality Assurance & Compliance
1 13 (52.00%) SLA
System Software
1 5 (20.00%) Active Directory
2 1 (4.00%) VMware Server
Vendors
1 11 (44.00%) Microsoft
2 2 (8.00%) Apple
3 1 (4.00%) VMware
3 1 (4.00%) Computacenter