The statistics below represent IT jobs advertised across the High Wycombe region that had 2nd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 7 December 2016 with a comparison to same period over 2 years.

3 months to
7 Dec 2016
Same period 2015 Same period 2014
Second Line Support
Rank 26 46 37
Rank change year-on-year
+20 -9
Permanent jobs requiring a 2nd Line Support 15 5 5
As % of all permanent IT jobs located in High Wycombe 5.73% 1.40% 1.53%
As % of the Job Titles category 5.81% 1.40% 1.54%
Number of salaries quoted 12 4 5
Median salary £29,250 £29,750 £26,000
Median salary % change year-on-year
-1.68% +14.42%
UK excluding London median salary £25,000 £25,000 £25,000
2nd Line Support
Buckinghamshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the High Wycombe region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
High Wycombe
Permanent IT job ads with a match in the
Job Titles category
258 356 325
As % of all permanent IT jobs located in High Wycombe 98.47% 99.72% 99.39%
Number of salaries quoted 203 263 290
Median salary £45,000 £42,500 £42,500
Median salary % change year-on-year
+5.88% -
90% offered a salary of more than £28,000 £27,500 £24,000
10% offered a salary of more than £67,500 £60,000 £75,000
UK excluding London median salary £42,000 £41,000 £40,000
% change year-on-year
+2.43% +2.50%

2nd Line Support
Jobs Demand Trend in High Wycombe

The demand trend of job ads across the High Wycombe region that featured 2nd Line Support in the job title.

2nd Line Support Jobs Demand Trend in High Wycombe

2nd Line Support
Salary Trend in High Wycombe

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the High Wycombe region.

2nd Line Support Salary Trend in High Wycombe

2nd Line Support Skill Set
Top 30 Related IT Skills in High Wycombe

For the 6 months to 7 December 2016, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the High Wycombe region featuring 2nd Line Support in the job title.

1 20 (80.00%) MS Office
2 18 (72.00%) Windows
3 13 (52.00%) MS Excel
3 13 (52.00%) Microsoft
3 13 (52.00%) Active Directory
4 12 (48.00%) Citrix
4 12 (48.00%) MS Exchange
4 12 (48.00%) SQL
4 12 (48.00%) VMware
5 11 (44.00%) Windows Server
5 11 (44.00%) ITIL
5 11 (44.00%) Cisco
6 10 (40.00%) SAN
6 10 (40.00%) IP Telephony
6 10 (40.00%) Cisco IPT
6 10 (40.00%) Exchange Server 2007
6 10 (40.00%) VMware Infrastructure
6 10 (40.00%) PowerShell
6 10 (40.00%) Windows Server 2008
6 10 (40.00%) XenApp
6 10 (40.00%) Windows 7
6 10 (40.00%) VMware ESXi
6 10 (40.00%) Exchange Server 2010
6 10 (40.00%) ITIL V3
6 10 (40.00%) vSphere
6 10 (40.00%) Data Centre
7 8 (32.00%) Retail
8 7 (28.00%) EPoS
9 6 (24.00%) Windows XP
9 6 (24.00%) German Language

2nd Line Support Skill Set
Top Related IT Skills in High Wycombe by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (48.00%) MS Exchange
2 10 (40.00%) Exchange Server 2007
2 10 (40.00%) Exchange Server 2010
Applications
1 20 (80.00%) MS Office
2 13 (52.00%) MS Excel
Cloud Services
1 3 (12.00%) Office 365
Communications & Networking
1 10 (40.00%) Cisco IPT
1 10 (40.00%) IP Telephony
1 10 (40.00%) SAN
2 1 (4.00%) Cisco ASA
2 1 (4.00%) Firewall
2 1 (4.00%) LAN
2 1 (4.00%) VoIP
2 1 (4.00%) Wi-Fi
2 1 (4.00%) Wireless
Database & Business Intelligence
1 1 (4.00%) SQL Server
General
1 8 (32.00%) Retail
2 6 (24.00%) German Language
3 3 (12.00%) French Language
4 2 (8.00%) Polish Language
5 1 (4.00%) Electronics
5 1 (4.00%) Marketing
Libraries, Frameworks & Software Standards
1 2 (8.00%) COM
2 1 (4.00%) .NET
2 1 (4.00%) HTML
2 1 (4.00%) XML
Miscellaneous
1 10 (40.00%) Data Centre
2 7 (28.00%) EPoS
Operating Systems
1 18 (72.00%) Windows
2 11 (44.00%) Windows Server
3 10 (40.00%) Windows 7
3 10 (40.00%) Windows Server 2008
4 6 (24.00%) Windows XP
5 1 (4.00%) Windows Server 2012
Processes & Methodologies
1 11 (44.00%) ITIL
2 10 (40.00%) ITIL V3
Programming Languages
1 12 (48.00%) SQL
2 10 (40.00%) PowerShell
3 1 (4.00%) C
3 1 (4.00%) C#
3 1 (4.00%) C++
3 1 (4.00%) Java
Qualifications
1 5 (20.00%) Microsoft Certification
2 1 (4.00%) CCNA
2 1 (4.00%) Cisco Certification
2 1 (4.00%) DBS Check
Quality Assurance & Compliance
1 1 (4.00%) SLA
System Software
1 13 (52.00%) Active Directory
2 10 (40.00%) VMware ESXi
2 10 (40.00%) VMware Infrastructure
2 10 (40.00%) vSphere
2 10 (40.00%) XenApp
3 1 (4.00%) Terminal Services
3 1 (4.00%) XenDesktop
Systems Management
1 1 (4.00%) Cisco CUCM
Vendors
1 13 (52.00%) Microsoft
2 12 (48.00%) Citrix
2 12 (48.00%) VMware
3 11 (44.00%) Cisco
4 1 (4.00%) Apple
4 1 (4.00%) CheckPoint
4 1 (4.00%) HP
4 1 (4.00%) NetApp
4 1 (4.00%) SAP
4 1 (4.00%) SolarWinds
4 1 (4.00%) Symantec