The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the High Wycombe region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 3 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Aug 2015
Same period 2014 Same period 2013
Second Line Support
Rank 44 36 33
Rank change year-on-year
-8 -3
Permanent jobs requiring a 2nd Line Support 2 7 3
As % of all permanent IT jobs located in High Wycombe 0.63% 2.82% 1.27%
As % of the Job Titles category 0.68% 2.88% 1.33%
Number of salaries quoted 2 7 2
Average salary £27,500 £24,000 £21,750
Average salary % change year-on-year
+14.58% +10.34%
90% offered a salary of more than £24,700 £18,800 £21,550
10% offered a salary of more than £30,300 £27,900 £21,950
UK excluding London average salary £25,000 £24,500 £25,000
% change year-on-year
+2.04% -2.00%
2nd Line Support
Buckinghamshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the High Wycombe region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
High Wycombe
Permanent IT job ads with a match in the
Job Titles category
296 243 225
As % of all permanent IT jobs located in High Wycombe 93.67% 97.98% 94.94%
Number of salaries quoted 249 192 203
Average salary £45,000 £40,000 £45,000
Average salary % change year-on-year
+12.50% -11.11%
90% offered a salary of more than £23,500 £24,000 £26,500
10% offered a salary of more than £57,500 £60,000 £65,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

2nd Line Support
Jobs Demand Trend in High Wycombe

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the High Wycombe region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in High Wycombe

2nd Line Support
Salary Trend in High Wycombe

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the High Wycombe region.

2nd Line Support Salary Trend in High Wycombe

2nd Line Support
Top 12 Related IT Skills in High Wycombe

For the 6 months to 3 August 2015, IT jobs across the High Wycombe region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 4 (80.00%) ITIL
2 1 (20.00%) Windows 7
2 1 (20.00%) Analytical Skills
2 1 (20.00%) Windows Server 2008
2 1 (20.00%) Windows
2 1 (20.00%) Windows 2000
2 1 (20.00%) Windows XP
2 1 (20.00%) MS Exchange
2 1 (20.00%) Microsoft
2 1 (20.00%) A+ Certification
2 1 (20.00%) Windows Server 2003
2 1 (20.00%) MS Office

2nd Line Support
Top Related IT Skills in High Wycombe by Category

For the 6 months to 3 August 2015, IT jobs across the High Wycombe region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (20.00%) MS Exchange
Applications
1 1 (20.00%) MS Office
Miscellaneous
1 1 (20.00%) Analytical Skills
Operating Systems
1 1 (20.00%) Windows
1 1 (20.00%) Windows 2000
1 1 (20.00%) Windows XP
1 1 (20.00%) Windows Server 2003
1 1 (20.00%) Windows Server 2008
1 1 (20.00%) Windows 7
Processes & Methodologies
1 4 (80.00%) ITIL
Qualifications
1 1 (20.00%) A+ Certification
Vendors
1 1 (20.00%) Microsoft