The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Buckinghamshire region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 27 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Apr 2015
Same period 2014 Same period 2013
Second Line Support
Rank 103 104 128
Rank change year-on-year
+1 +24
Permanent jobs requiring a 2nd Line Support 31 34 7
As % of all permanent IT jobs located in Buckinghamshire 1.40% 1.50% 0.36%
As % of the Job Titles category 1.47% 1.61% 0.37%
Number of salaries quoted 31 31 6
Average salary £25,000 £30,500 £19,500
Average salary % change year-on-year
-18.03% +56.41%
90% offered a salary of more than £21,500 £22,500 £18,500
10% offered a salary of more than £27,500 £35,000 £26,250
UK excluding London average salary £25,000 £24,000 £25,000
% change year-on-year
+4.16% -4.00%
2nd Line Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Buckinghamshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Buckinghamshire
Permanent IT job ads with a match in the
Job Titles category
2109 2114 1888
As % of all permanent IT jobs located in Buckinghamshire 95.21% 93.46% 96.52%
Number of salaries quoted 1603 1603 1676
Average salary £41,000 £40,000 £40,000
Average salary % change year-on-year
+2.50% -
90% offered a salary of more than £27,500 £25,000 £25,500
10% offered a salary of more than £62,500 £55,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

2nd Line Support
Jobs Demand Trend in Buckinghamshire

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Buckinghamshire region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Buckinghamshire

2nd Line Support
Salary Trend in Buckinghamshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Buckinghamshire region.

2nd Line Support Salary Trend in Buckinghamshire

2nd Line Support
Job Locations in Buckinghamshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support within the Buckinghamshire region over the 3 months to 27 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Milton Keynes +11 25 £25,000 -18.03% 4
High Wycombe -10 3 £24,000 -31.42% 3
Marlow +9 2 £28,500 -18.57% 1
Chesham +2 1 £22,500 +28.57%
2nd Line Support
South East

2nd Line Support
Top 30 Related IT Skills in Buckinghamshire

For the 6 months to 27 April 2015, IT jobs across the Buckinghamshire region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 37 (72.55%) Windows
2 30 (58.82%) Active Directory
3 24 (47.06%) Microsoft
4 16 (31.37%) MS Exchange
5 14 (27.45%) ITIL
6 11 (21.57%) Firewall
6 11 (21.57%) TCP/IP
7 10 (19.61%) VMware
8 9 (17.65%) Law
8 9 (17.65%) Microsoft Certification
9 7 (13.73%) Citrix
9 7 (13.73%) MCSE
9 7 (13.73%) MS Excel
9 7 (13.73%) Service Delivery
10 6 (11.76%) Finance
10 6 (11.76%) Statistics
10 6 (11.76%) Retail
10 6 (11.76%) SLA
10 6 (11.76%) Cisco
11 5 (9.80%) Cisco Certification
11 5 (9.80%) CCNA
11 5 (9.80%) Time Management
12 4 (7.84%) Service Management
12 4 (7.84%) ITSM
12 4 (7.84%) Blackberry
12 4 (7.84%) EPoS
12 4 (7.84%) Windows XP
12 4 (7.84%) User Experience
12 4 (7.84%) Network Monitoring
12 4 (7.84%) Incident Management

2nd Line Support
Top Related IT Skills in Buckinghamshire by Category

For the 6 months to 27 April 2015, IT jobs across the Buckinghamshire region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 16 (31.37%) MS Exchange
2 4 (7.84%) Exchange Server 2010
3 2 (3.92%) Exchange Server 2013
3 2 (3.92%) Exchange Server 2003
3 2 (3.92%) Exchange Server 2007
4 1 (1.96%) IIS
Applications
1 7 (13.73%) MS Excel
2 3 (5.88%) MS Office
Cloud Services
1 3 (5.88%) Office 365
Communications & Networking
1 11 (21.57%) TCP/IP
1 11 (21.57%) Firewall
2 2 (3.92%) Structured Cabling
2 2 (3.92%) VPN
2 2 (3.92%) VoIP
2 2 (3.92%) Ethernet
3 1 (1.96%) LAN
3 1 (1.96%) WAN
Database & Business Intelligence
1 1 (1.96%) SQL Server
Development Applications
1 2 (3.92%) Apache Ivy
General
1 9 (17.65%) Law
2 6 (11.76%) Retail
2 6 (11.76%) Finance
Miscellaneous
1 6 (11.76%) Statistics
2 4 (7.84%) EPoS
2 4 (7.84%) Blackberry
2 4 (7.84%) User Experience
3 2 (3.92%) Computer Science
4 1 (1.96%) Video Conferencing
4 1 (1.96%) PDA
Operating Systems
1 37 (72.55%) Windows
2 4 (7.84%) Windows XP
2 4 (7.84%) Windows Server 2008
3 3 (5.88%) Android
4 2 (3.92%) Windows 8
4 2 (3.92%) Windows Server 2003
5 1 (1.96%) Windows Mobile
5 1 (1.96%) Windows 7
Processes & Methodologies
1 14 (27.45%) ITIL
2 7 (13.73%) Service Delivery
3 5 (9.80%) Time Management
4 4 (7.84%) ITSM
4 4 (7.84%) Incident Management
4 4 (7.84%) Service Management
4 4 (7.84%) Network Monitoring
5 2 (3.92%) Coaching
5 2 (3.92%) Cyber Security
6 1 (1.96%) Disaster Recovery
Qualifications
1 9 (17.65%) Microsoft Certification
2 7 (13.73%) MCSE
3 5 (9.80%) CCNA
3 5 (9.80%) Cisco Certification
4 2 (3.92%) MCSA
4 2 (3.92%) MCDST
4 2 (3.92%) MCITP
4 2 (3.92%) Degree
4 2 (3.92%) SC Cleared
4 2 (3.92%) Security Cleared
Quality Assurance & Compliance
1 6 (11.76%) SLA
System Software
1 30 (58.82%) Active Directory
2 4 (7.84%) XenApp
3 3 (5.88%) VMware Infrastructure
4 2 (3.92%) Hyper-V
4 2 (3.92%) Terminal Services
Vendors
1 24 (47.06%) Microsoft
2 10 (19.61%) VMware
3 7 (13.73%) Citrix
4 6 (11.76%) Cisco
5 2 (3.92%) Mitel
5 2 (3.92%) Fortinet
5 2 (3.92%) Avaya
5 2 (3.92%) Juniper
5 2 (3.92%) Pegasus
5 2 (3.92%) Apple
5 2 (3.92%) McAfee
Milton Keynes, Buckinghamshire
Global Technology Solutions Ltd
Salary: £20000 - £24000 per annum
Posted: 2 days ago
Milton Keynes
NFP Group Ltd
Salary: £25000 - £30000 per annum + Bonus + Benefits
Posted: 10 days ago
High Wycombe, Buckinghamshire
Atech Support
Salary: From £20,000 to £30,000 per annum depending on experience
Posted: 10 days ago
High Wycombe, Buckinghamshire
Atech Support
Salary: From £20,000 to £25,000 per annum depending on experience
Posted: 10 days ago
Milton Keynes
NFP Group Ltd
Salary: £22000 - £25000 per annum
Posted: 12 days ago
Milton Keynes
NFP Group Ltd
Salary: £22000 - £32000 per annum + Bonus + Benefits
Posted: 12 days ago
Marlow
Hays IT - Uk Posting account
Salary: £25000.00 - £32000.00 per annum + Benefits
Posted: 25 days ago