The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Buckinghamshire region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 1 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 Jul 2015
Same period 2014 Same period 2013
Second Line Support
Rank 104 87 101
Rank change year-on-year
-17 +14
Permanent jobs requiring a 2nd Line Support 36 49 23
As % of all permanent IT jobs located in Buckinghamshire 1.52% 2.17% 1.13%
As % of the Job Titles category 1.60% 2.30% 1.17%
Number of salaries quoted 35 49 20
Average salary £27,500 £25,500 £25,000
Average salary % change year-on-year
+7.84% +2.00%
90% offered a salary of more than £22,000 £21,500 £19,900
10% offered a salary of more than £30,600 £35,000 £27,100
UK excluding London average salary £25,000 £25,000 £25,000
2nd Line Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Buckinghamshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Buckinghamshire
Permanent IT job ads with a match in the
Job Titles category
2248 2134 1958
As % of all permanent IT jobs located in Buckinghamshire 94.77% 94.30% 96.36%
Number of salaries quoted 1815 1656 1662
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £27,500 £25,000 £25,000
10% offered a salary of more than £61,000 £60,000 £57,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

2nd Line Support
Jobs Demand Trend in Buckinghamshire

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Buckinghamshire region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Buckinghamshire

2nd Line Support
Salary Trend in Buckinghamshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Buckinghamshire region.

2nd Line Support Salary Trend in Buckinghamshire

2nd Line Support
Salary Histogram in Buckinghamshire

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the Buckinghamshire region over the 3 months to 1 July 2015.

2nd Line Support Salary Histogram in Buckinghamshire

2nd Line Support
Job Locations in Buckinghamshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support within the Buckinghamshire region over the 3 months to 1 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Milton Keynes +6 30 £27,500 +17.02% 3
High Wycombe 0 4 £24,000 -30.43%
Marlow -1 1 £28,500 +11.76%
2nd Line Support
South East

2nd Line Support
Top 30 Related IT Skills in Buckinghamshire

For the 6 months to 1 July 2015, IT jobs across the Buckinghamshire region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 46 (77.97%) Windows
2 38 (64.41%) Active Directory
3 35 (59.32%) Microsoft
4 22 (37.29%) VMware
5 20 (33.90%) Microsoft Certification
5 20 (33.90%) ITIL
6 19 (32.20%) MCSE
7 17 (28.81%) Law
8 14 (23.73%) MS Exchange
9 13 (22.03%) Cisco
9 13 (22.03%) Finance
10 12 (20.34%) Incident Management
10 12 (20.34%) SLA
11 11 (18.64%) MS Excel
11 11 (18.64%) Windows XP
12 10 (16.95%) Firewall
12 10 (16.95%) Service Delivery
12 10 (16.95%) Time Management
12 10 (16.95%) Windows Server 2008
13 9 (15.25%) VMware Infrastructure
13 9 (15.25%) MCITP
13 9 (15.25%) MCSA
14 8 (13.56%) MS Office
14 8 (13.56%) Android
14 8 (13.56%) Office 365
14 8 (13.56%) Windows 8
15 7 (11.86%) Exchange Server 2010
15 7 (11.86%) Hyper-V
15 7 (11.86%) Exchange Server 2007
15 7 (11.86%) Exchange Server 2013

2nd Line Support
Top Related IT Skills in Buckinghamshire by Category

For the 6 months to 1 July 2015, IT jobs across the Buckinghamshire region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 14 (23.73%) MS Exchange
2 7 (11.86%) Exchange Server 2003
2 7 (11.86%) Exchange Server 2007
2 7 (11.86%) Exchange Server 2010
2 7 (11.86%) Exchange Server 2013
3 1 (1.69%) IIS
Applications
1 11 (18.64%) MS Excel
2 8 (13.56%) MS Office
Cloud Services
1 8 (13.56%) Office 365
Communications & Networking
1 10 (16.95%) Firewall
2 6 (10.17%) VPN
3 5 (8.47%) TCP/IP
4 2 (3.39%) Structured Cabling
4 2 (3.39%) LAN
4 2 (3.39%) WAN
4 2 (3.39%) Ethernet
5 1 (1.69%) Intranet
Database & Business Intelligence
1 1 (1.69%) SQL Server
Development Applications
1 5 (8.47%) Apache Ivy
General
1 17 (28.81%) Law
2 13 (22.03%) Finance
3 4 (6.78%) Retail
4 1 (1.69%) Legal
4 1 (1.69%) Financial Institution
4 1 (1.69%) Telecoms
Miscellaneous
1 7 (11.86%) Blackberry
1 7 (11.86%) Statistics
2 4 (6.78%) User Experience
2 4 (6.78%) EPoS
3 2 (3.39%) Computer Science
4 1 (1.69%) Video Conferencing
4 1 (1.69%) PDA
4 1 (1.69%) Analytical Skills
Operating Systems
1 46 (77.97%) Windows
2 11 (18.64%) Windows XP
3 10 (16.95%) Windows Server 2008
4 8 (13.56%) Windows 8
4 8 (13.56%) Android
5 4 (6.78%) Windows Server 2003
6 3 (5.08%) Windows 7
7 1 (1.69%) Windows Mobile
7 1 (1.69%) Mac OS X
7 1 (1.69%) Windows 2000
7 1 (1.69%) Windows Server 2012
Processes & Methodologies
1 20 (33.90%) ITIL
2 12 (20.34%) Incident Management
3 10 (16.95%) Time Management
3 10 (16.95%) Service Delivery
4 7 (11.86%) Cyber Security
5 5 (8.47%) Network Monitoring
5 5 (8.47%) Coaching
5 5 (8.47%) Service Management
5 5 (8.47%) ITSM
6 1 (1.69%) Disaster Recovery
6 1 (1.69%) ERP
Programming Languages
1 1 (1.69%) SQL
Qualifications
1 20 (33.90%) Microsoft Certification
2 19 (32.20%) MCSE
3 9 (15.25%) MCSA
3 9 (15.25%) MCITP
4 7 (11.86%) CCNA
4 7 (11.86%) Cisco Certification
5 6 (10.17%) MCP
6 2 (3.39%) MCDST
6 2 (3.39%) Degree
6 2 (3.39%) SC Cleared
6 2 (3.39%) Security Cleared
7 1 (1.69%) A+ Certification
7 1 (1.69%) CCNP
Quality Assurance & Compliance
1 12 (20.34%) SLA
System Software
1 38 (64.41%) Active Directory
2 9 (15.25%) VMware Infrastructure
3 7 (11.86%) Hyper-V
4 1 (1.69%) XenApp
Vendors
1 35 (59.32%) Microsoft
2 22 (37.29%) VMware
3 13 (22.03%) Cisco
4 7 (11.86%) Fortinet
4 7 (11.86%) Avaya
4 7 (11.86%) Juniper
4 7 (11.86%) Pegasus
4 7 (11.86%) Apple
5 2 (3.39%) McAfee
5 2 (3.39%) Citrix
6 1 (1.69%) LANDesk
Milton Keynes, Buckinghamshire
Experis Ltd
Salary: excellent benefits
Posted: Yesterday
Milton Keynes
First Point
Salary: £26000 - £36000 per annum + Bonus + Benefits
Posted: 5 days ago
Milton Keynes
First Point
Salary: £20000 - £35000 per annum + Bonus + Benefits
Posted: 19 days ago