The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Buckinghamshire region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
Second Line Support
Rank 102 78 102
Rank change year-on-year
-24 +24
Permanent jobs requiring a 2nd Line Support 32 45 18
As % of all permanent IT jobs located in Buckinghamshire 1.44% 2.21% 0.99%
As % of the Job Titles category 1.54% 2.34% 1.03%
Number of salaries quoted 25 40 16
Average salary £27,500 £24,000 £25,000
Average salary % change year-on-year
+14.58% -4.00%
90% offered a salary of more than £24,400 £17,500 £22,950
10% offered a salary of more than £31,300 £28,875 £31,450
UK excluding London average salary £25,000 £24,250 £25,000
% change year-on-year
+3.09% -3.00%
2nd Line Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Buckinghamshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Buckinghamshire
Permanent IT job ads with a match in the
Job Titles category
2081 1925 1746
As % of all permanent IT jobs located in Buckinghamshire 93.40% 94.64% 95.99%
Number of salaries quoted 1728 1466 1449
Average salary £42,500 £39,000 £40,000
Average salary % change year-on-year
+8.97% -2.50%
90% offered a salary of more than £27,000 £25,000 £25,000
10% offered a salary of more than £60,000 £60,000 £57,500
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

2nd Line Support
Jobs Demand Trend in Buckinghamshire

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Buckinghamshire region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Buckinghamshire

2nd Line Support
Salary Trend in Buckinghamshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Buckinghamshire region.

2nd Line Support Salary Trend in Buckinghamshire

2nd Line Support
Salary Histogram in Buckinghamshire

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the Buckinghamshire region over the 3 months to 28 August 2015.

2nd Line Support Salary Histogram in Buckinghamshire

2nd Line Support
Job Locations in Buckinghamshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support within the Buckinghamshire region over the 3 months to 28 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Milton Keynes -1 22 £28,750 +22.34% 1
High Wycombe -10 2 £27,500 +14.58% 2
Aylesbury - 2 £26,036 -
Marlow +6 1 £25,000 -3.84%
2nd Line Support
South East

2nd Line Support
Top 30 Related IT Skills in Buckinghamshire

For the 6 months to 28 August 2015, IT jobs across the Buckinghamshire region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 46 (70.77%) Windows
2 38 (58.46%) Microsoft
3 37 (56.92%) Active Directory
4 26 (40.00%) VMware
5 22 (33.85%) Microsoft Certification
6 21 (32.31%) Finance
7 20 (30.77%) ITIL
8 19 (29.23%) MCSE
8 19 (29.23%) Cisco
8 19 (29.23%) Law
9 14 (21.54%) Windows Server 2008
9 14 (21.54%) MS Exchange
10 13 (20.00%) Windows XP
10 13 (20.00%) MS Excel
11 12 (18.46%) SLA
11 12 (18.46%) Incident Management
12 11 (16.92%) MCITP
12 11 (16.92%) VMware Infrastructure
12 11 (16.92%) Cisco Certification
12 11 (16.92%) MCSA
12 11 (16.92%) MS Office
13 10 (15.38%) Firewall
13 10 (15.38%) Windows 8
14 9 (13.85%) Exchange Server 2010
14 9 (13.85%) Office 365
14 9 (13.85%) Avaya
14 9 (13.85%) Juniper
15 8 (12.31%) Blackberry
15 8 (12.31%) CCNA
15 8 (12.31%) MCP

2nd Line Support
Top Related IT Skills in Buckinghamshire by Category

For the 6 months to 28 August 2015, IT jobs across the Buckinghamshire region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 14 (21.54%) MS Exchange
2 9 (13.85%) Exchange Server 2010
3 8 (12.31%) Exchange Server 2007
4 7 (10.77%) Exchange Server 2003
4 7 (10.77%) Exchange Server 2013
5 4 (6.15%) IIS
6 2 (3.08%) Apache
6 2 (3.08%) Tomcat
7 1 (1.54%) Blackberry Enterprise Server
Applications
1 13 (20.00%) MS Excel
2 11 (16.92%) MS Office
Cloud Services
1 9 (13.85%) Office 365
Communications & Networking
1 10 (15.38%) Firewall
2 7 (10.77%) VPN
3 6 (9.23%) TCP/IP
4 5 (7.69%) LAN
4 5 (7.69%) WAN
5 4 (6.15%) Ethernet
6 3 (4.62%) Cisco ASA
7 2 (3.08%) Structured Cabling
7 2 (3.08%) VoIP
7 2 (3.08%) Network Security
8 1 (1.54%) DHCP
8 1 (1.54%) DNS
8 1 (1.54%) SAN
8 1 (1.54%) Intranet
8 1 (1.54%) IP Telephony
8 1 (1.54%) VLAN
8 1 (1.54%) Cisco IPT
Database & Business Intelligence
1 6 (9.23%) SQL Server
2 2 (3.08%) Relational Database
3 1 (1.54%) SQL Server 2008
Development Applications
1 5 (7.69%) Apache Ivy
2 2 (3.08%) PowerBuilder
3 1 (1.54%) SQL Server Management Studio (SSMS)
General
1 21 (32.31%) Finance
2 19 (29.23%) Law
3 5 (7.69%) Retail
4 3 (4.62%) Banking
4 3 (4.62%) Financial Institution
4 3 (4.62%) Telecoms
5 1 (1.54%) Legal
Libraries, Frameworks & Software Standards
1 2 (3.08%) HTML
1 2 (3.08%) .NET
1 2 (3.08%) CSS
2 1 (1.54%) WCF
Miscellaneous
1 8 (12.31%) Blackberry
2 7 (10.77%) Statistics
3 4 (6.15%) EPoS
3 4 (6.15%) Analytical Skills
3 4 (6.15%) Data Centre
4 3 (4.62%) User Experience
5 2 (3.08%) Computer Science
5 2 (3.08%) IVR
5 2 (3.08%) e-Health
Operating Systems
1 46 (70.77%) Windows
2 14 (21.54%) Windows Server 2008
3 13 (20.00%) Windows XP
4 10 (15.38%) Windows 8
5 7 (10.77%) Windows Server 2003
5 7 (10.77%) Android
6 6 (9.23%) Windows 7
7 2 (3.08%) Windows Server 2012
7 2 (3.08%) UNIX
7 2 (3.08%) Linux
8 1 (1.54%) Windows 2000
8 1 (1.54%) Mac OS X
8 1 (1.54%) Windows Mobile
Processes & Methodologies
1 20 (30.77%) ITIL
2 12 (18.46%) Incident Management
3 8 (12.31%) Time Management
4 7 (10.77%) Cyber Security
5 6 (9.23%) Service Delivery
6 5 (7.69%) Coaching
7 4 (6.15%) Service Management
7 4 (6.15%) Network Monitoring
7 4 (6.15%) ITSM
8 2 (3.08%) Systems Analysis
8 2 (3.08%) Load Balancing
9 1 (1.54%) Software Testing
9 1 (1.54%) Disaster Recovery
9 1 (1.54%) ERP
9 1 (1.54%) Business Intelligence
9 1 (1.54%) Project Management
Programming Languages
1 7 (10.77%) SQL
2 2 (3.08%) VBScript
2 2 (3.08%) VB
2 2 (3.08%) Python
2 2 (3.08%) C
2 2 (3.08%) C++
2 2 (3.08%) Java
2 2 (3.08%) PL/SQL
Qualifications
1 22 (33.85%) Microsoft Certification
2 19 (29.23%) MCSE
3 11 (16.92%) MCSA
3 11 (16.92%) Cisco Certification
3 11 (16.92%) MCITP
4 8 (12.31%) CCNA
4 8 (12.31%) MCP
5 3 (4.62%) CCNP
6 2 (3.08%) HNC
6 2 (3.08%) Degree
6 2 (3.08%) SC Cleared
6 2 (3.08%) Security Cleared
7 1 (1.54%) A+ Certification
7 1 (1.54%) ITIL Certification
Quality Assurance & Compliance
1 12 (18.46%) SLA
System Software
1 37 (56.92%) Active Directory
2 11 (16.92%) VMware Infrastructure
3 7 (10.77%) Hyper-V
4 2 (3.08%) XenApp
4 2 (3.08%) VMware ESXi
5 1 (1.54%) VMware ESX
5 1 (1.54%) vSphere
Systems Management
1 2 (3.08%) CA Spectrum
Vendors
1 38 (58.46%) Microsoft
2 26 (40.00%) VMware
3 19 (29.23%) Cisco
4 9 (13.85%) Avaya
4 9 (13.85%) Juniper
5 7 (10.77%) Fortinet
5 7 (10.77%) Pegasus
5 7 (10.77%) Apple
6 3 (4.62%) Citrix
7 2 (3.08%) McAfee
7 2 (3.08%) Northgate
7 2 (3.08%) CA
7 2 (3.08%) Nokia
7 2 (3.08%) Oracle
7 2 (3.08%) F5
7 2 (3.08%) NetQoS
8 1 (1.54%) HP
8 1 (1.54%) LANDesk
8 1 (1.54%) NetIQ
Milton Keynes, Buckinghamshire
Big Red Recruitment
Salary: £22500 per annum + Benefits
Posted: 2 days ago
High Wycombe, Buckinghamshire
Rizz Search & Selection
Salary: From £20,000 to £25,000 per annum
Posted: 3 days ago
High Wycombe, Buckinghamshire
Oscar Associates (UK) Ltd
Salary: £25000 - £30000 per annum + Benefits
Posted: 3 days ago