The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Buckinghamshire region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Second Line Support
Rank 97 96 96
Rank change year-on-year
-1 0
Permanent jobs requiring a 2nd Line Support 26 28 39
As % of all permanent IT jobs located in Buckinghamshire 1.33% 1.51% 1.86%
As % of the Job Titles category 1.39% 1.61% 1.92%
Number of salaries quoted 25 20 32
Average salary £26,000 £26,375 £24,699
Average salary % change year-on-year
-1.42% +6.78%
90% offered a salary of more than £23,400 £23,850 £20,000
10% offered a salary of more than £27,800 £30,500 £27,500
UK excluding London average salary £25,000 £25,000 £24,500
% change year-on-year
- +2.04%
2nd Line Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Buckinghamshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Buckinghamshire
Permanent IT job ads with a match in the
Job Titles category
1867 1738 2027
As % of all permanent IT jobs located in Buckinghamshire 95.79% 93.79% 96.80%
Number of salaries quoted 1473 1368 1771
Average salary £40,000 £40,000 £38,500
Average salary % change year-on-year
- +3.89%
90% offered a salary of more than £23,500 £23,000 £24,750
10% offered a salary of more than £60,000 £55,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

2nd Line Support
Jobs Demand Trend in Buckinghamshire

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Buckinghamshire region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Buckinghamshire

2nd Line Support
Salary Trend in Buckinghamshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Buckinghamshire region.

2nd Line Support Salary Trend in Buckinghamshire

2nd Line Support
Salary Histogram in Buckinghamshire

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the Buckinghamshire region over the 3 months to 24 December 2014.

2nd Line Support Salary Histogram in Buckinghamshire

2nd Line Support
Job Locations in Buckinghamshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support within the Buckinghamshire region over the 3 months to 24 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Milton Keynes -7 15 £26,000 -1.88%
High Wycombe +4 8 £26,000 +8.33% 1
Marlow - 2 £33,750 -
Beaconsfield - 1 - -
2nd Line Support
South East

2nd Line Support
Top 30 Related IT Skills in Buckinghamshire

For the 6 months to 24 December 2014, IT jobs across the Buckinghamshire region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 46 (74.19%) Windows
2 32 (51.61%) Microsoft
3 30 (48.39%) Active Directory
4 23 (37.10%) MS Exchange
5 22 (35.48%) Windows 7
6 17 (27.42%) MS Excel
6 17 (27.42%) Windows Server 2008
7 16 (25.81%) Citrix
8 14 (22.58%) SQL
8 14 (22.58%) MS Office
9 13 (20.97%) ITIL
9 13 (20.97%) SLA
10 12 (19.35%) XenApp
11 11 (17.74%) Windows Server 2003
12 10 (16.13%) VMware
13 9 (14.52%) Java
13 9 (14.52%) Windows XP
13 9 (14.52%) TCP/IP
13 9 (14.52%) Service Management
14 8 (12.90%) SQL Server
14 8 (12.90%) Microsoft Certification
14 8 (12.90%) Statistics
15 7 (11.29%) Linux
15 7 (11.29%) Exchange Server 2010
15 7 (11.29%) Windows 8
16 6 (9.68%) MCP
16 6 (9.68%) Firewall
17 5 (8.06%) MCSE
17 5 (8.06%) Cisco
17 5 (8.06%) Telecoms

2nd Line Support
Top Related IT Skills in Buckinghamshire by Category

For the 6 months to 24 December 2014, IT jobs across the Buckinghamshire region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 23 (37.10%) MS Exchange
2 7 (11.29%) Exchange Server 2010
3 4 (6.45%) Exchange Server 2007
4 3 (4.84%) SharePoint
5 2 (3.23%) Apache
6 1 (1.61%) IBM Notes
6 1 (1.61%) Exchange Server 2003
Applications
1 17 (27.42%) MS Excel
2 14 (22.58%) MS Office
Communications & Networking
1 9 (14.52%) TCP/IP
2 6 (9.68%) Firewall
3 3 (4.84%) IP Telephony
3 3 (4.84%) Cisco IPT
3 3 (4.84%) SAN
3 3 (4.84%) LAN
4 2 (3.23%) VoIP
4 2 (3.23%) WAN
5 1 (1.61%) DHCP
5 1 (1.61%) ADSL
5 1 (1.61%) DNS
5 1 (1.61%) Wi-Fi
Database & Business Intelligence
1 8 (12.90%) SQL Server
2 2 (3.23%) Relational Database
2 2 (3.23%) MySQL
Development Applications
1 4 (6.45%) Talend Open Studio
1 4 (6.45%) FishEye
General
1 5 (8.06%) Telecoms
2 4 (6.45%) Retail
3 2 (3.23%) Manufacturing
4 1 (1.61%) Finance
4 1 (1.61%) Aerospace
Libraries, Frameworks & Software Standards
1 4 (6.45%) HTML
1 4 (6.45%) .NET
1 4 (6.45%) CSS
Miscellaneous
1 8 (12.90%) Statistics
2 4 (6.45%) Blackberry
2 4 (6.45%) Analytical Skills
3 3 (4.84%) Open Source
4 2 (3.23%) iPhone
5 1 (1.61%) EPoS
Operating Systems
1 46 (74.19%) Windows
2 22 (35.48%) Windows 7
3 17 (27.42%) Windows Server 2008
4 11 (17.74%) Windows Server 2003
5 9 (14.52%) Windows XP
6 7 (11.29%) Linux
6 7 (11.29%) Windows 8
7 5 (8.06%) Windows Server 2012
8 3 (4.84%) Windows Vista
9 2 (3.23%) Windows 2000
9 2 (3.23%) Mac OS
Processes & Methodologies
1 13 (20.97%) ITIL
2 9 (14.52%) Service Management
3 3 (4.84%) Time Management
4 1 (1.61%) ITIL V3
4 1 (1.61%) Network Monitoring
4 1 (1.61%) Line Management
4 1 (1.61%) Software Asset Management
4 1 (1.61%) ITSM
4 1 (1.61%) Migration
4 1 (1.61%) Asset Management
4 1 (1.61%) E-Commerce
4 1 (1.61%) ERP
Programming Languages
1 14 (22.58%) SQL
2 9 (14.52%) Java
3 4 (6.45%) JavaScript
3 4 (6.45%) PHP
4 3 (4.84%) PowerShell
Qualifications
1 8 (12.90%) Microsoft Certification
2 6 (9.68%) MCP
3 5 (8.06%) MCSE
4 4 (6.45%) Degree
5 2 (3.23%) CCNA
5 2 (3.23%) Cisco Certification
6 1 (1.61%) MCSA
6 1 (1.61%) A+ Certification
6 1 (1.61%) ITIL Certification
6 1 (1.61%) Network+ Certification
6 1 (1.61%) MCITP
Quality Assurance & Compliance
1 13 (20.97%) SLA
2 2 (3.23%) QA
System Software
1 30 (48.39%) Active Directory
2 12 (19.35%) XenApp
3 4 (6.45%) VMware Infrastructure
4 3 (4.84%) vSphere
4 3 (4.84%) VMware ESXi
5 2 (3.23%) Hyper-V
5 2 (3.23%) Terminal Services
Systems Management
1 1 (1.61%) Backup Exec
Vendors
1 32 (51.61%) Microsoft
2 16 (25.81%) Citrix
3 10 (16.13%) VMware
4 5 (8.06%) Cisco
5 4 (6.45%) Perforce
5 4 (6.45%) Talend
6 3 (4.84%) NetIQ
7 2 (3.23%) Mitel
7 2 (3.23%) Apple
8 1 (1.61%) Lotus
8 1 (1.61%) Retalix
8 1 (1.61%) Remedy
8 1 (1.61%) McAfee