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This section looks at the demand for the 2nd Line Support role in IT jobs within the Buckinghamshire region compared to all other Job Titles we currently track. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 25 July 2008 with a comparison to the same period last year.

 Second Line Support
Location
3 months to 25 Jul 2008Same period last year
Rank130148
Rank change on same period last yearUp+18
Matching permanent IT job ads2323
As % of all UK permanent IT job ads sampled0.012 %0.009 %
As % of the category below0.725 %0.559 %
Salaries quoted2218
Average minimum salary£24,409£24,944
Average salary£27,909£25,819
% change on same period last year+8.09 %
Average maximum salary£31,409£26,694
UK excluding London average salary£24,794£24,823
% change on same period last year-0.11 %
Buckinghamshire IT Job Market, Job TitlesJob Titles
Buckinghamshire
Matching permanent IT job ads31714116
As % of all UK permanent IT job ads sampled1.674 %1.685 %
Salaries quoted27293428
Average minimum salary£34,436£35,132
Average salary£37,705£38,084
% change on same period last year-0.99 %
Average maximum salary£40,974£41,035
UK excluding London average salary£38,197£39,483
% change on same period last year-3.25 %
2nd Line Support South East2nd Line Support
South East

2nd Line Support
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of permanent IT jobs citing 2nd Line Support across the Buckinghamshire region as a proportion of the total demand within the Job Titles category.

Buckinghamshire 2nd Line Support Demand Trend

2nd Line Support
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Buckinghamshire region.

Buckinghamshire 2nd Line Support Salary Trend

2nd Line Support
Salary Histogram

The chart provides a salary histogram for IT jobs citing 2nd Line Support across the Buckinghamshire region over the 3 months to 25 July 2008.

Buckinghamshire 2nd Line Support Salary Histogram

2nd Line Support
Job Locations

This section looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support within the Buckinghamshire region over the 3 months to 25 July 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

LocationRank Change
on Same Period
Last Last
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Milton KeynesUp+1617£28,265+13.81 %
AylesburyDown-23£28,000+31.76 %
High WycombeDown-111£22,500-12.01 %
2nd Line Support South East2nd Line Support
South East

2nd Line Support
Top 30 Related IT Skills

For the 6 months to 25 July 2008, IT jobs across the Buckinghamshire region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

135 (48.61 %)Windows
218 (25.00 %)Active Directory
315 (20.83 %)Cisco Certification
315 (20.83 %)Citrix
413 (18.06 %)Cisco
413 (18.06 %)UNIX
413 (18.06 %)TCP/IP
413 (18.06 %)Linux
512 (16.67 %)Microsoft
611 (15.28 %)Windows Server 2003
611 (15.28 %)Windows XP
611 (15.28 %)SQL
611 (15.28 %)CCNA
710 (13.89 %)Fat Client
710 (13.89 %)Thin Client
89 (12.50 %)Windows 2000
98 (11.11 %)Risk Management
107 (9.722 %)Windows NT
107 (9.722 %)Microsoft Certification
116 (8.333 %)LAN
116 (8.333 %)CCNP
116 (8.333 %)MS Office
116 (8.333 %)Firewall
116 (8.333 %)French Language
125 (6.944 %)German Language
125 (6.944 %)Network Security
125 (6.944 %)Finance
125 (6.944 %)Mainframe
125 (6.944 %)COBOL
125 (6.944 %)MS Excel

2nd Line Support
Top Related IT Skills by Category

For the 6 months to 25 July 2008, IT jobs across the Buckinghamshire region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Buckinghamshire IT Job Market, Application DevelopmentApplication Development
13 (4.167 %).NET
22 (2.778 %)ASP.NET
31 (1.389 %)XML
31 (1.389 %)J2EE
31 (1.389 %)ASP
Buckinghamshire IT Job Market, Application PlatformsApplication Platforms
15 (6.944 %)Lotus Notes
23 (4.167 %)Lotus Domino
23 (4.167 %)SharePoint
23 (4.167 %)MS Exchange
31 (1.389 %)Documentum
31 (1.389 %)CMS
31 (1.389 %)Exchange Server 2003
Buckinghamshire IT Job Market, ApplicationsApplications
16 (8.333 %)MS Office
25 (6.944 %)MS Excel
32 (2.778 %)MS Visio
Buckinghamshire IT Job Market, Communications & NetworkingCommunications & Networking
113 (18.06 %)TCP/IP
26 (8.333 %)LAN
26 (8.333 %)Firewall
35 (6.944 %)Network Security
35 (6.944 %)Internet
43 (4.167 %)VPN
43 (4.167 %)Intrusion Detection
52 (2.778 %)Cisco IPT
52 (2.778 %)Cisco PIX
52 (2.778 %)IPCC
52 (2.778 %)ADSL
61 (1.389 %)WAN
61 (1.389 %)DNS
61 (1.389 %)HTTPS
61 (1.389 %)Wireless
Buckinghamshire IT Job Market, Database & Business IntelligenceDatabase & Business Intelligence
13 (4.167 %)SQL Server
21 (1.389 %)MS Access
Buckinghamshire IT Job Market, GeneralGeneral
15 (6.944 %)Finance
22 (2.778 %)Telecoms
22 (2.778 %)Billing
31 (1.389 %)Electric
31 (1.389 %)Retail
Buckinghamshire IT Job Market, MiscellaneousMiscellaneous
110 (13.89 %)Thin Client
110 (13.89 %)Fat Client
26 (8.333 %)French Language
35 (6.944 %)German Language
35 (6.944 %)Mainframe
43 (4.167 %)Spanish Language
43 (4.167 %)CMDB
43 (4.167 %)Client/Server
51 (1.389 %)EPoS
51 (1.389 %)Firmware
51 (1.389 %)AS400
51 (1.389 %)SCADA
51 (1.389 %)Computer Science
51 (1.389 %)Dutch Language
Buckinghamshire IT Job Market, Operating SystemsOperating Systems
135 (48.61 %)Windows
213 (18.06 %)Linux
213 (18.06 %)UNIX
311 (15.28 %)Windows XP
311 (15.28 %)Windows Server 2003
49 (12.50 %)Windows 2000
57 (9.722 %)Windows NT
63 (4.167 %)Solaris
Buckinghamshire IT Job Market, Processes & MethodologiesProcesses & Methodologies
18 (11.11 %)Risk Management
23 (4.167 %)ITIL
31 (1.389 %)ERP
31 (1.389 %)Content Management
31 (1.389 %)Data Analysis
31 (1.389 %)Incident Management
31 (1.389 %)Business Desktop Deployment
31 (1.389 %)Problem Management
Buckinghamshire IT Job Market, Programming LanguagesProgramming Languages
111 (15.28 %)SQL
25 (6.944 %)COBOL
33 (4.167 %)VB.NET
42 (2.778 %)Java
51 (1.389 %)JavaScript
51 (1.389 %)Transact-SQL
51 (1.389 %)VBScript
51 (1.389 %)VBA
Buckinghamshire IT Job Market, QualificationsQualifications
115 (20.83 %)Cisco Certification
211 (15.28 %)CCNA
37 (9.722 %)Microsoft Certification
46 (8.333 %)CCNP
54 (5.556 %)MCSE
54 (5.556 %)CCIE
63 (4.167 %)MCP
72 (2.778 %)MCSA
72 (2.778 %)CCVP
72 (2.778 %)Degree
81 (1.389 %)MCDST
Buckinghamshire IT Job Market, Quality Assurance & ComplianceQuality Assurance & Compliance
11 (1.389 %)SLA
Buckinghamshire IT Job Market, System SoftwareSystem Software
118 (25.00 %)Active Directory
23 (4.167 %)MetaFrame
31 (1.389 %)NetBackup
31 (1.389 %)Backup Exec
31 (1.389 %)VMware Infrastructure
Buckinghamshire IT Job Market, Systems ManagementSystems Management
12 (2.778 %)Norton AntiVirus
Buckinghamshire IT Job Market, VendorsVendors
115 (20.83 %)Citrix
213 (18.06 %)Cisco
312 (16.67 %)Microsoft
45 (6.944 %)Lotus
45 (6.944 %)Unisys
53 (4.167 %)Red Hat
53 (4.167 %)CheckPoint
62 (2.778 %)Symantec
62 (2.778 %)Oracle
62 (2.778 %)Blue Coat
71 (1.389 %)Wyse
71 (1.389 %)VMware
71 (1.389 %)HP
71 (1.389 %)Dell
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