The first table below looks at the demand for the 2nd Line Support role in IT jobs advertised for the Buckinghamshire region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Buckinghamshire region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Second Line Support
Rank 100 126 101
Rank change year-on-year
+26 -25
Permanent jobs requiring a 2nd Line Support 34 8 29
As % of all permanent IT jobs located in Buckinghamshire 1.47% 0.41% 1.47%
As % of the Job Titles category 1.57% 0.42% 1.54%
Number of salaries quoted 31 7 20
Average salary £30,500 £19,500 £22,500
Average salary % change year-on-year
+56.41% -13.33%
90% offered a salary of more than £22,500 £18,600 £20,000
10% offered a salary of more than £35,000 £26,000 £28,000
UK excluding London average salary £24,000 £25,000 £24,000
% change year-on-year
-4.00% +4.16%
Job Titles Category
Buckinghamshire
Permanent IT job ads with a match in the
Job Titles category
2161 1889 1889
As % of all permanent IT jobs located in Buckinghamshire 93.35% 96.72% 95.74%
Number of salaries quoted 1650 1694 1605
Average salary £40,000 £40,000 £37,500
Average salary % change year-on-year
- +6.66%
90% offered a salary of more than £25,000 £25,500 £22,750
10% offered a salary of more than £55,000 £55,000 £55,000
UK excluding London average salary £40,000 £38,325 £38,000
% change year-on-year
+4.37% +0.85%
2nd Line Support
South East

2nd Line Support
Jobs Demand Trend in Buckinghamshire

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Buckinghamshire region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Buckinghamshire

2nd Line Support
Salary Trend in Buckinghamshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Buckinghamshire region.

2nd Line Support Salary Trend in Buckinghamshire

2nd Line Support
Salary Histogram in Buckinghamshire

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the Buckinghamshire region over the 3 months to 18 April 2014.

2nd Line Support Salary Histogram in Buckinghamshire

2nd Line Support
Job Locations in Buckinghamshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support within the Buckinghamshire region over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Marlow - 9 £35,000 -
Milton Keynes +7 8 £30,500 +56.41% 2
High Wycombe - 8 £35,000 - 2
Chesham - 1 £17,500 -
2nd Line Support
South East

2nd Line Support
Top 30 Related IT Skills in Buckinghamshire

For the 6 months to 18 April 2014, IT jobs across the Buckinghamshire region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 38 (65.52%) Windows
2 23 (39.66%) Microsoft
3 19 (32.76%) ITIL
4 17 (29.31%) Java
4 17 (29.31%) Microsoft Certification
5 13 (22.41%) SQL
6 12 (20.69%) Linux
6 12 (20.69%) HTML
6 12 (20.69%) XML
7 11 (18.97%) MS Office
7 11 (18.97%) MS Excel
7 11 (18.97%) Active Directory
8 9 (15.52%) MS Exchange
8 9 (15.52%) Degree
9 8 (13.79%) Windows Server 2008
10 7 (12.07%) Windows 7
10 7 (12.07%) VMware
10 7 (12.07%) LAN
10 7 (12.07%) WAN
10 7 (12.07%) Apple
11 6 (10.34%) Citrix
11 6 (10.34%) Cisco
11 6 (10.34%) Client/Server
11 6 (10.34%) SQL Server
11 6 (10.34%) Backup Exec
11 6 (10.34%) Relational Database
12 5 (8.62%) Open Source
12 5 (8.62%) CAPI
12 5 (8.62%) DbUnit
12 5 (8.62%) Mockito

2nd Line Support
Top Related IT Skills in Buckinghamshire by Category

For the 6 months to 18 April 2014, IT jobs across the Buckinghamshire region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 9 (15.52%) MS Exchange
2 2 (3.45%) IIS
2 2 (3.45%) Exchange Server 2003
2 2 (3.45%) Exchange Server 2010
3 1 (1.72%) SharePoint 2010
3 1 (1.72%) Exchange Server 2007
3 1 (1.72%) SharePoint
Applications
1 11 (18.97%) MS Office
1 11 (18.97%) MS Excel
Cloud Services
1 2 (3.45%) SaaS
Communications & Networking
1 7 (12.07%) LAN
1 7 (12.07%) WAN
2 5 (8.62%) Wi-Fi
3 3 (5.17%) Network Security
3 3 (5.17%) DNS
3 3 (5.17%) DHCP
3 3 (5.17%) TCP/IP
4 2 (3.45%) Firewall
4 2 (3.45%) IP Telephony
5 1 (1.72%) Wireless
5 1 (1.72%) VPN
Database & Business Intelligence
1 6 (10.34%) SQL Server
1 6 (10.34%) Relational Database
Development Applications
1 5 (8.62%) DbUnit
1 5 (8.62%) Mockito
1 5 (8.62%) Subversion
1 5 (8.62%) Ant
1 5 (8.62%) JUnit
1 5 (8.62%) Eclipse
General
1 5 (8.62%) Legal
2 4 (6.90%) Finance
3 1 (1.72%) Electronics
Libraries, Frameworks & Software Standards
1 12 (20.69%) HTML
1 12 (20.69%) XML
2 5 (8.62%) Hibernate
2 5 (8.62%) Spring
2 5 (8.62%) EDI
2 5 (8.62%) Swing
3 1 (1.72%) .NET
3 1 (1.72%) ASP.NET
Miscellaneous
1 6 (10.34%) Client/Server
2 5 (8.62%) Open Source
3 1 (1.72%) Mobile Computing
3 1 (1.72%) Handset
Operating Systems
1 38 (65.52%) Windows
2 12 (20.69%) Linux
3 8 (13.79%) Windows Server 2008
4 7 (12.07%) Windows 7
5 5 (8.62%) Windows Vista
5 5 (8.62%) Windows XP
5 5 (8.62%) Windows Server 2003
6 1 (1.72%) Windows Server 2012
Processes & Methodologies
1 19 (32.76%) ITIL
2 5 (8.62%) CAPI
2 5 (8.62%) Time Management
2 5 (8.62%) Automated Testing
2 5 (8.62%) Service Delivery
3 4 (6.90%) Incident Management
3 4 (6.90%) Problem Management
4 2 (3.45%) Service Management
4 2 (3.45%) Root Cause Analysis
5 1 (1.72%) Migration
5 1 (1.72%) Online Security
Programming Languages
1 17 (29.31%) Java
2 13 (22.41%) SQL
3 2 (3.45%) PowerShell
4 1 (1.72%) JavaScript
Qualifications
1 17 (29.31%) Microsoft Certification
2 9 (15.52%) Degree
3 4 (6.90%) MCP
3 4 (6.90%) MCSE
4 3 (5.17%) SC Cleared
4 3 (5.17%) Security Cleared
5 2 (3.45%) Cisco Certification
5 2 (3.45%) CCNP
5 2 (3.45%) CCNA
5 2 (3.45%) MCSA
5 2 (3.45%) VMware Certified Professional (VCP)
6 1 (1.72%) CNA
6 1 (1.72%) CNE
6 1 (1.72%) Novell Certification
Quality Assurance & Compliance
1 5 (8.62%) SLA
System Software
1 11 (18.97%) Active Directory
2 3 (5.17%) Hyper-V
3 2 (3.45%) XenApp
3 2 (3.45%) XenDesktop
3 2 (3.45%) VMware Infrastructure
3 2 (3.45%) Forefront TMG
3 2 (3.45%) UAG
Systems Management
1 6 (10.34%) Backup Exec
2 1 (1.72%) HP Data Protector
2 1 (1.72%) NetBackup
2 1 (1.72%) Norton AntiVirus
Vendors
1 23 (39.66%) Microsoft
2 7 (12.07%) VMware
2 7 (12.07%) Apple
3 6 (10.34%) Citrix
3 6 (10.34%) Cisco
4 5 (8.62%) McAfee
5 4 (6.90%) Symantec
5 4 (6.90%) Civica
5 4 (6.90%) Comino
6 3 (5.17%) Remedy
7 2 (3.45%) Websense
8 1 (1.72%) Computacenter
8 1 (1.72%) HP
8 1 (1.72%) Sophos
Milton Keynes, Buckinghamshire
Interact Consulting
Salary: 22-25k
Posted: 3 days ago
Milton Keynes, Buckinghamshire
Focus IT Recruitment
Salary: From £28,000 to £30,000 per annum + Excellent Company Benefits
Posted: 4 days ago
High Wycombe, Buckinghamshire
Capita Resourcing - IT Resourcing
Salary: £25000 - £32000 per annum
Posted: 5 days ago
High Wycombe, Buckinghamshire
Capita Resourcing - IT Resourcing
Salary: £34000 - £35000 per annum
Posted: 6 days ago