The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Buckinghamshire region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 22 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Aug 2014
Same period 2013 Same period 2012
Second Line Support
Rank 85 107 109
Rank change year-on-year
+22 +2
Permanent jobs requiring a 2nd Line Support 45 21 19
As % of all permanent IT jobs located in Buckinghamshire 2.16% 1.12% 1.03%
As % of the Job Titles category 2.28% 1.17% 1.07%
Number of salaries quoted 40 18 15
Average salary £24,000 £25,000 £22,750
Average salary % change year-on-year
-4.00% +9.89%
90% offered a salary of more than £17,500 £22,500 £19,750
10% offered a salary of more than £28,875 £31,000 £25,000
UK excluding London average salary £24,000 £25,000 £25,000
% change year-on-year
-4.00% -
2nd Line Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Buckinghamshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Buckinghamshire
Permanent IT job ads with a match in the
Job Titles category
1970 1793 1772
As % of all permanent IT jobs located in Buckinghamshire 94.62% 95.99% 96.46%
Number of salaries quoted 1484 1486 1494
Average salary £40,000 £40,000 £37,500
Average salary % change year-on-year
- +6.66%
90% offered a salary of more than £25,000 £25,000 £24,000
10% offered a salary of more than £57,500 £52,500 £60,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

2nd Line Support
Jobs Demand Trend in Buckinghamshire

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Buckinghamshire region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Buckinghamshire

2nd Line Support
Salary Trend in Buckinghamshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Buckinghamshire region.

2nd Line Support Salary Trend in Buckinghamshire

2nd Line Support
Salary Histogram in Buckinghamshire

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the Buckinghamshire region over the 3 months to 22 August 2014.

2nd Line Support Salary Histogram in Buckinghamshire

2nd Line Support
Job Locations in Buckinghamshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support within the Buckinghamshire region over the 3 months to 22 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Milton Keynes -22 11 £24,000 -11.92% 3
High Wycombe -2 9 £24,000 +10.34%
Marlow - 9 £26,000 - 1
Beaconsfield - 5 - -
Chesham - 4 £17,500 -
Aylesbury -4 1 £23,500 -6.00%
Amersham - 1 £27,500 -
2nd Line Support
South East

2nd Line Support
Top 30 Related IT Skills in Buckinghamshire

For the 6 months to 22 August 2014, IT jobs across the Buckinghamshire region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 63 (75.00%) Windows
2 41 (48.81%) Microsoft
3 32 (38.10%) ITIL
4 31 (36.90%) MS Excel
5 28 (33.33%) MS Exchange
5 28 (33.33%) Active Directory
6 24 (28.57%) Windows Server 2008
6 24 (28.57%) MS Office
7 21 (25.00%) Java
7 21 (25.00%) Windows 7
8 20 (23.81%) SQL
9 19 (22.62%) Linux
10 15 (17.86%) HTML
10 15 (17.86%) VMware
11 14 (16.67%) Citrix
12 13 (15.48%) Windows Server 2003
12 13 (15.48%) XML
12 13 (15.48%) Windows XP
13 12 (14.29%) Cisco
13 12 (14.29%) VMware Infrastructure
14 10 (11.90%) Service Management
14 10 (11.90%) SLA
14 10 (11.90%) Exchange Server 2010
15 8 (9.52%) XenApp
15 8 (9.52%) TCP/IP
15 8 (9.52%) PowerShell
16 7 (8.33%) Microsoft Certification
16 7 (8.33%) VMware ESXi
16 7 (8.33%) Windows 8
17 6 (7.14%) vSphere

2nd Line Support
Top Related IT Skills in Buckinghamshire by Category

For the 6 months to 22 August 2014, IT jobs across the Buckinghamshire region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 28 (33.33%) MS Exchange
2 10 (11.90%) Exchange Server 2010
3 6 (7.14%) SharePoint
3 6 (7.14%) Exchange Server 2007
4 2 (2.38%) IBM Notes
4 2 (2.38%) IIS
4 2 (2.38%) Exchange Server 2003
5 1 (1.19%) Apache
5 1 (1.19%) Tomcat
5 1 (1.19%) Blackberry Enterprise Server
Applications
1 31 (36.90%) MS Excel
2 24 (28.57%) MS Office
Cloud Services
1 3 (3.57%) SaaS
Communications & Networking
1 8 (9.52%) TCP/IP
2 6 (7.14%) SAN
2 6 (7.14%) LAN
2 6 (7.14%) IP Telephony
2 6 (7.14%) Cisco IPT
3 4 (4.76%) WAN
3 4 (4.76%) Firewall
4 3 (3.57%) DHCP
4 3 (3.57%) VPN
4 3 (3.57%) DNS
5 2 (2.38%) Internet
5 2 (2.38%) ADSL
6 1 (1.19%) Cisco ASA
6 1 (1.19%) VLAN
6 1 (1.19%) Wi-Fi
Database & Business Intelligence
1 6 (7.14%) SQL Server
2 3 (3.57%) Relational Database
3 1 (1.19%) SQL Server 2008
3 1 (1.19%) SQL Server 2005
3 1 (1.19%) Oracle Database 11g
3 1 (1.19%) MySQL
3 1 (1.19%) SQL Server 2000
3 1 (1.19%) Oracle Database 10g
3 1 (1.19%) Oracle Database
Development Applications
1 2 (2.38%) FishEye
1 2 (2.38%) Talend Open Studio
General
1 5 (5.95%) Telecoms
2 4 (4.76%) Retail
3 2 (2.38%) Finance
3 2 (2.38%) Aerospace
3 2 (2.38%) Manufacturing
Libraries, Frameworks & Software Standards
1 15 (17.86%) HTML
2 13 (15.48%) XML
3 5 (5.95%) .NET
4 3 (3.57%) ASP.NET
5 2 (2.38%) CSS
6 1 (1.19%) Oracle Fusion
6 1 (1.19%) Middleware
Miscellaneous
1 3 (3.57%) Open Source
2 2 (2.38%) EPoS
2 2 (2.38%) Video Conferencing
3 1 (1.19%) FMCG
3 1 (1.19%) Handset
3 1 (1.19%) Blackberry
Operating Systems
1 63 (75.00%) Windows
2 24 (28.57%) Windows Server 2008
3 21 (25.00%) Windows 7
4 19 (22.62%) Linux
5 13 (15.48%) Windows Server 2003
5 13 (15.48%) Windows XP
6 7 (8.33%) Windows 8
7 4 (4.76%) Windows Server 2012
8 3 (3.57%) Windows 2000
9 2 (2.38%) Mac OS
10 1 (1.19%) Windows Vista
10 1 (1.19%) UNIX
Processes & Methodologies
1 32 (38.10%) ITIL
2 10 (11.90%) Service Management
3 6 (7.14%) Time Management
4 3 (3.57%) Incident Management
4 3 (3.57%) Service Delivery
5 2 (2.38%) Root Cause Analysis
5 2 (2.38%) ERP
6 1 (1.19%) Asset Management
6 1 (1.19%) WFM
6 1 (1.19%) Online Security
6 1 (1.19%) CRM
6 1 (1.19%) ITIL V3
Programming Languages
1 21 (25.00%) Java
2 20 (23.81%) SQL
3 8 (9.52%) PowerShell
4 2 (2.38%) JavaScript
4 2 (2.38%) PHP
Qualifications
1 7 (8.33%) Microsoft Certification
2 5 (5.95%) MCP
2 5 (5.95%) CCNA
2 5 (5.95%) Cisco Certification
3 4 (4.76%) Degree
4 3 (3.57%) MCSA
5 2 (2.38%) CCNP
5 2 (2.38%) VMware Certified Professional (VCP)
5 2 (2.38%) SC Cleared
5 2 (2.38%) Security Cleared
6 1 (1.19%) MCITP
6 1 (1.19%) Network+ Certification
6 1 (1.19%) MCSE
6 1 (1.19%) A+ Certification
Quality Assurance & Compliance
1 10 (11.90%) SLA
System Software
1 28 (33.33%) Active Directory
2 12 (14.29%) VMware Infrastructure
3 8 (9.52%) XenApp
4 7 (8.33%) VMware ESXi
5 6 (7.14%) vSphere
6 5 (5.95%) Hyper-V
7 2 (2.38%) XenDesktop
7 2 (2.38%) Forefront TMG
7 2 (2.38%) UAG
8 1 (1.19%) VMware ESX
Systems Management
1 1 (1.19%) Backup Exec
Vendors
1 41 (48.81%) Microsoft
2 15 (17.86%) VMware
3 14 (16.67%) Citrix
4 12 (14.29%) Cisco
5 6 (7.14%) NetIQ
6 5 (5.95%) Apple
7 4 (4.76%) Remedy
8 2 (2.38%) Talend
8 2 (2.38%) Websense
8 2 (2.38%) Symantec
8 2 (2.38%) Adobe
8 2 (2.38%) NetApp
8 2 (2.38%) Lotus
8 2 (2.38%) Perforce
8 2 (2.38%) Retalix
9 1 (1.19%) Oracle
9 1 (1.19%) HP
9 1 (1.19%) McAfee
Milton Keynes, Buckinghamshire
Advantage XPO
Salary: £22000 - £24000 per annum
Posted: 16 hours ago
Milton Keynes, Buckinghamshire
Focus IT Recruitment
Salary: From £20,000 to £22,000 per annum + Great Benefits
Posted: Yesterday
Milton Keynes, Buckinghamshire
Oscar Associates (UK) Ltd
Salary: £26000 - £30000 per annum + Benefits
Posted: Yesterday
Marlow, Buckinghamshire
TELSTRA Associates
Salary: From £25,000 to £40,000 per annum £25-40k+ bens
Posted: 3 days ago
Buckinghamshire
Venn Group - UK
Posted: 3 days ago