The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Buckinghamshire region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 5 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
5 Feb 2016
Same period 2015 Same period 2014
Second Line Support
Rank 87 95 97
Rank change year-on-year
+8 +2
Permanent jobs requiring a 2nd Line Support 39 20 28
As % of all permanent IT jobs located in Buckinghamshire 2.19% 1.14% 1.50%
As % of the Job Titles category 2.27% 1.20% 1.58%
Number of salaries quoted 31 20 22
Average salary £22,500 £26,000 £26,125
Average salary % change year-on-year
-13.46% -0.47%
90% offered a salary of more than £21,500 £25,600 £19,200
10% offered a salary of more than £30,000 £28,650 £30,950
UK excluding London average salary £25,266 £25,000 £24,000
% change year-on-year
+1.06% +4.16%
2nd Line Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Buckinghamshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Buckinghamshire
Permanent IT job ads with a match in the
Job Titles category
1715 1672 1774
As % of all permanent IT jobs located in Buckinghamshire 96.24% 95.27% 95.02%
Number of salaries quoted 1439 1316 1384
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £25,000 £25,000 £22,500
10% offered a salary of more than £57,500 £55,000 £60,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

2nd Line Support
Jobs Demand Trend in Buckinghamshire

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Buckinghamshire region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Buckinghamshire

2nd Line Support
Salary Trend in Buckinghamshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Buckinghamshire region.

2nd Line Support Salary Trend in Buckinghamshire

2nd Line Support
Salary Histogram in Buckinghamshire

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the Buckinghamshire region over the 3 months to 5 February 2016.

2nd Line Support Salary Histogram in Buckinghamshire

2nd Line Support
Job Locations in Buckinghamshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support within the Buckinghamshire region over the 3 months to 5 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Milton Keynes +3 24 £22,500 -13.46%
Aylesbury - 6 £21,500 -
High Wycombe -2 3 £26,500 +1.92% 1
2nd Line Support
South East

2nd Line Support
Top 30 Related IT Skills in Buckinghamshire

For the 6 months to 5 February 2016, IT jobs across the Buckinghamshire region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 57 (76.00%) Windows
2 46 (61.33%) Active Directory
3 45 (60.00%) Microsoft
4 32 (42.67%) MS Exchange
5 29 (38.67%) MS Excel
6 27 (36.00%) SQL Server
7 19 (25.33%) Retail
8 16 (21.33%) SQL
8 16 (21.33%) Office 365
9 14 (18.67%) Cisco
9 14 (18.67%) EPoS
9 14 (18.67%) Windows 7
10 13 (17.33%) Windows Server 2008
11 12 (16.00%) User Experience
11 12 (16.00%) TCP/IP
11 12 (16.00%) MS Office
12 11 (14.67%) VoIP
13 10 (13.33%) Wireless
13 10 (13.33%) Finance
13 10 (13.33%) Acronis
13 10 (13.33%) Trend Micro
13 10 (13.33%) Windows Server
14 9 (12.00%) VMware
14 9 (12.00%) Microsoft Certification
15 8 (10.67%) Firewall
16 7 (9.33%) Analytical Skills
16 7 (9.33%) Exchange Server 2010
16 7 (9.33%) ITIL
17 6 (8.00%) IIS
17 6 (8.00%) Windows Server 2003

2nd Line Support
Top Related IT Skills in Buckinghamshire by Category

For the 6 months to 5 February 2016, IT jobs across the Buckinghamshire region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 32 (42.67%) MS Exchange
2 7 (9.33%) Exchange Server 2010
3 6 (8.00%) IIS
4 4 (5.33%) SharePoint
5 3 (4.00%) Apache
5 3 (4.00%) Exchange Server 2007
5 3 (4.00%) Exchange Server 2013
5 3 (4.00%) Tomcat
6 1 (1.33%) Blackberry Enterprise Server
6 1 (1.33%) NetWeaver
Applications
1 29 (38.67%) MS Excel
2 12 (16.00%) MS Office
Business Applications
1 1 (1.33%) Dynamics CRM
Cloud Services
1 16 (21.33%) Office 365
Communications & Networking
1 12 (16.00%) TCP/IP
2 11 (14.67%) VoIP
3 10 (13.33%) Wireless
4 8 (10.67%) Firewall
5 5 (6.67%) DHCP
5 5 (6.67%) DNS
6 3 (4.00%) LAN
6 3 (4.00%) VPN
6 3 (4.00%) WAN
7 2 (2.67%) Cisco ASA
7 2 (2.67%) IP Telephony
7 2 (2.67%) SAN
8 1 (1.33%) Cisco IPT
8 1 (1.33%) Cisco Nexus
8 1 (1.33%) FCoE
8 1 (1.33%) Fibre Channel
8 1 (1.33%) Internet
8 1 (1.33%) Intranet
8 1 (1.33%) Remote Desktop
8 1 (1.33%) VLAN
Database & Business Intelligence
1 27 (36.00%) SQL Server
2 6 (8.00%) Relational Database
3 3 (4.00%) SQL Server 2012
4 2 (2.67%) SQL Server 2008
5 1 (1.33%) BusinessObjects
5 1 (1.33%) SAP BI
5 1 (1.33%) SAP BW
5 1 (1.33%) SQL Server 2005
Development Applications
1 3 (4.00%) PowerBuilder
2 1 (1.33%) SQL Server Management Studio (SSMS)
General
1 19 (25.33%) Retail
2 10 (13.33%) Finance
3 3 (4.00%) Banking
4 1 (1.33%) Law
4 1 (1.33%) Legal
Libraries, Frameworks & Software Standards
1 3 (4.00%) .NET
1 3 (4.00%) CSS
1 3 (4.00%) HTML
2 1 (1.33%) SAP Basis
2 1 (1.33%) SAP PI
2 1 (1.33%) SAP XI
2 1 (1.33%) WCF
Miscellaneous
1 14 (18.67%) EPoS
2 12 (16.00%) User Experience
3 7 (9.33%) Analytical Skills
4 6 (8.00%) Computer Science
4 6 (8.00%) Data Centre
5 4 (5.33%) Driving Licence
6 2 (2.67%) Blackberry
7 1 (1.33%) e-Health
7 1 (1.33%) Enterprise Cloud
7 1 (1.33%) Fat Client
7 1 (1.33%) FlexPod
7 1 (1.33%) Handset
7 1 (1.33%) iPad
7 1 (1.33%) iPhone
7 1 (1.33%) NHS
7 1 (1.33%) Thin Client
Operating Systems
1 57 (76.00%) Windows
2 14 (18.67%) Windows 7
3 13 (17.33%) Windows Server 2008
4 10 (13.33%) Windows Server
5 6 (8.00%) Windows 8
5 6 (8.00%) Windows Server 2003
5 6 (8.00%) Windows XP
6 4 (5.33%) Linux
6 4 (5.33%) Windows Server 2012
7 3 (4.00%) Unix
7 3 (4.00%) Windows 10
8 1 (1.33%) Data ONTAP
8 1 (1.33%) Windows Mobile
8 1 (1.33%) Windows Vista
Processes & Methodologies
1 7 (9.33%) ITIL
2 3 (4.00%) Coaching
2 3 (4.00%) Service Delivery
2 3 (4.00%) Systems Analysis
2 3 (4.00%) Time Management
3 2 (2.67%) Business Intelligence
3 2 (2.67%) Incident Management
3 2 (2.67%) Project Management
4 1 (1.33%) CRM
4 1 (1.33%) Disaster Recovery
4 1 (1.33%) ITIL V3
4 1 (1.33%) Knowledge Management
4 1 (1.33%) Mentoring
4 1 (1.33%) Problem Management
4 1 (1.33%) Risk Analysis
4 1 (1.33%) Root Cause Analysis
4 1 (1.33%) Software Testing
Programming Languages
1 16 (21.33%) SQL
2 3 (4.00%) C
2 3 (4.00%) C++
2 3 (4.00%) Java
2 3 (4.00%) PL/SQL
2 3 (4.00%) Python
2 3 (4.00%) T-SQL
2 3 (4.00%) VB
2 3 (4.00%) VBScript
3 1 (1.33%) ABAP
Qualifications
1 9 (12.00%) Microsoft Certification
2 5 (6.67%) MCSA
3 3 (4.00%) MCP
3 3 (4.00%) Network+ Certification
4 2 (2.67%) Degree
4 2 (2.67%) MCDST
4 2 (2.67%) MCITP
4 2 (2.67%) MCSE
4 2 (2.67%) MCTS
4 2 (2.67%) Security Cleared
5 1 (1.33%) A+ Certification
5 1 (1.33%) DV Cleared
5 1 (1.33%) ITIL Certification
5 1 (1.33%) ITIL Foundation Certificate
5 1 (1.33%) SC Cleared
Quality Assurance & Compliance
1 4 (5.33%) SLA
2 1 (1.33%) PCI DSS
System Software
1 46 (61.33%) Active Directory
2 6 (8.00%) VMware Infrastructure
3 2 (2.67%) VMware ESXi
3 2 (2.67%) vSphere
3 2 (2.67%) XenApp
4 1 (1.33%) VMware ESX
Systems Management
1 2 (2.67%) SCCM
2 1 (1.33%) DameWare
2 1 (1.33%) Norton AntiVirus
Vendors
1 45 (60.00%) Microsoft
2 14 (18.67%) Cisco
3 10 (13.33%) Acronis
3 10 (13.33%) Trend Micro
4 9 (12.00%) VMware
5 4 (5.33%) Citrix
6 3 (4.00%) Computacenter
6 3 (4.00%) Northgate
6 3 (4.00%) Oracle
6 3 (4.00%) Polycom
6 3 (4.00%) WatchGuard
7 1 (1.33%) Altiris
7 1 (1.33%) CA
7 1 (1.33%) CheckPoint
7 1 (1.33%) HP
7 1 (1.33%) IBM
7 1 (1.33%) NetApp
7 1 (1.33%) NetIQ
7 1 (1.33%) SAP
7 1 (1.33%) Symantec
Buckinghamshire
Hays Specialist Recruitment Ltd
Salary: £13 - £14 per hour
Posted: 27 days ago