The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Buckinghamshire region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 2 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Oct 2014
Same period 2013 Same period 2012
Second Line Support
Rank 87 107 118
Rank change year-on-year
+20 +11
Permanent jobs requiring a 2nd Line Support 38 19 14
As % of all permanent IT jobs located in Buckinghamshire 1.90% 1.02% 0.76%
As % of the Job Titles category 1.99% 1.07% 0.79%
Number of salaries quoted 32 17 13
Average salary £24,500 £25,500 £23,000
Average salary % change year-on-year
-3.92% +10.86%
90% offered a salary of more than £20,000 £20,500 £19,500
10% offered a salary of more than £27,950 £32,500 £23,800
UK excluding London average salary £25,000 £24,000 £24,000
% change year-on-year
+4.16% -
2nd Line Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Buckinghamshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Buckinghamshire
Permanent IT job ads with a match in the
Job Titles category
1906 1781 1777
As % of all permanent IT jobs located in Buckinghamshire 95.40% 95.50% 96.89%
Number of salaries quoted 1438 1468 1458
Average salary £38,500 £40,000 £40,000
Average salary % change year-on-year
-3.75% -
90% offered a salary of more than £24,500 £25,000 £24,000
10% offered a salary of more than £57,500 £55,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

2nd Line Support
Jobs Demand Trend in Buckinghamshire

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Buckinghamshire region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Buckinghamshire

2nd Line Support
Salary Trend in Buckinghamshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Buckinghamshire region.

2nd Line Support Salary Trend in Buckinghamshire

2nd Line Support
Salary Histogram in Buckinghamshire

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the Buckinghamshire region over the 3 months to 2 October 2014.

2nd Line Support Salary Histogram in Buckinghamshire

2nd Line Support
Job Locations in Buckinghamshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support within the Buckinghamshire region over the 3 months to 2 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Milton Keynes -8 14 £26,000 -10.34% 2
High Wycombe -1 7 £24,000 +2.12%
Beaconsfield - 6 - -
Marlow - 4 £27,000 -
Chesham - 3 £17,500 -
2nd Line Support
South East

2nd Line Support
Top 30 Related IT Skills in Buckinghamshire

For the 6 months to 2 October 2014, IT jobs across the Buckinghamshire region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 59 (71.95%) Windows
2 41 (50.00%) Microsoft
3 33 (40.24%) Active Directory
4 32 (39.02%) MS Excel
5 27 (32.93%) Windows 7
5 27 (32.93%) MS Exchange
5 27 (32.93%) MS Office
6 23 (28.05%) SQL
6 23 (28.05%) ITIL
7 22 (26.83%) Windows Server 2008
8 18 (21.95%) Java
9 17 (20.73%) Citrix
10 14 (17.07%) VMware
10 14 (17.07%) Linux
10 14 (17.07%) Windows XP
11 12 (14.63%) Windows Server 2003
12 11 (13.41%) SLA
12 11 (13.41%) Service Management
13 10 (12.20%) VMware Infrastructure
13 10 (12.20%) Cisco
13 10 (12.20%) HTML
13 10 (12.20%) XenApp
13 10 (12.20%) Exchange Server 2010
14 8 (9.76%) Windows 8
14 8 (9.76%) SQL Server
15 7 (8.54%) XML
15 7 (8.54%) VMware ESXi
15 7 (8.54%) Analytical Skills
16 6 (7.32%) NetIQ
16 6 (7.32%) TCP/IP

2nd Line Support
Top Related IT Skills in Buckinghamshire by Category

For the 6 months to 2 October 2014, IT jobs across the Buckinghamshire region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 27 (32.93%) MS Exchange
2 10 (12.20%) Exchange Server 2010
3 6 (7.32%) Exchange Server 2007
3 6 (7.32%) SharePoint
4 3 (3.66%) Apache
5 2 (2.44%) IBM Notes
6 1 (1.22%) Tomcat
6 1 (1.22%) Blackberry Enterprise Server
Applications
1 32 (39.02%) MS Excel
2 27 (32.93%) MS Office
3 2 (2.44%) Adobe Creative Suite
Cloud Services
1 3 (3.66%) SaaS
Communications & Networking
1 6 (7.32%) TCP/IP
1 6 (7.32%) SAN
1 6 (7.32%) IP Telephony
1 6 (7.32%) Cisco IPT
2 4 (4.88%) LAN
3 3 (3.66%) VPN
4 2 (2.44%) DNS
4 2 (2.44%) WAN
4 2 (2.44%) DHCP
4 2 (2.44%) Internet
4 2 (2.44%) Firewall
4 2 (2.44%) ADSL
5 1 (1.22%) Cisco ASA
5 1 (1.22%) VLAN
5 1 (1.22%) Wi-Fi
Database & Business Intelligence
1 8 (9.76%) SQL Server
2 3 (3.66%) Relational Database
3 1 (1.22%) MySQL
3 1 (1.22%) Oracle Database 10g
3 1 (1.22%) SQL Server 2000
3 1 (1.22%) SQL Server 2005
3 1 (1.22%) Oracle Database 11g
3 1 (1.22%) SQL Server 2008
3 1 (1.22%) Oracle Database
Development Applications
1 3 (3.66%) Talend Open Studio
1 3 (3.66%) FishEye
General
1 5 (6.10%) Telecoms
2 4 (4.88%) Retail
3 2 (2.44%) Finance
3 2 (2.44%) Aerospace
3 2 (2.44%) Manufacturing
Libraries, Frameworks & Software Standards
1 10 (12.20%) HTML
2 7 (8.54%) XML
3 5 (6.10%) .NET
4 3 (3.66%) CSS
5 2 (2.44%) ASP.NET
6 1 (1.22%) Middleware
6 1 (1.22%) Oracle Fusion
Miscellaneous
1 7 (8.54%) Analytical Skills
2 3 (3.66%) Open Source
2 3 (3.66%) Blackberry
2 3 (3.66%) Statistics
3 2 (2.44%) Video Conferencing
3 2 (2.44%) EPoS
3 2 (2.44%) iPhone
4 1 (1.22%) FMCG
Operating Systems
1 59 (71.95%) Windows
2 27 (32.93%) Windows 7
3 22 (26.83%) Windows Server 2008
4 14 (17.07%) Linux
4 14 (17.07%) Windows XP
5 12 (14.63%) Windows Server 2003
6 8 (9.76%) Windows 8
7 4 (4.88%) Windows Server 2012
8 3 (3.66%) Windows 2000
9 2 (2.44%) Windows Vista
9 2 (2.44%) Mac OS
10 1 (1.22%) UNIX
Processes & Methodologies
1 23 (28.05%) ITIL
2 11 (13.41%) Service Management
3 6 (7.32%) Time Management
4 3 (3.66%) Service Delivery
5 2 (2.44%) ERP
6 1 (1.22%) CRM
6 1 (1.22%) E-Commerce
6 1 (1.22%) Online Security
6 1 (1.22%) Migration
6 1 (1.22%) Asset Management
6 1 (1.22%) WFM
6 1 (1.22%) ITIL V3
6 1 (1.22%) Line Management
6 1 (1.22%) Software Asset Management
Programming Languages
1 23 (28.05%) SQL
2 18 (21.95%) Java
3 6 (7.32%) PowerShell
4 3 (3.66%) JavaScript
4 3 (3.66%) PHP
Qualifications
1 6 (7.32%) Microsoft Certification
2 5 (6.10%) MCP
2 5 (6.10%) Degree
3 3 (3.66%) MCSE
3 3 (3.66%) CCNA
3 3 (3.66%) Cisco Certification
4 1 (1.22%) MCSA
4 1 (1.22%) A+ Certification
4 1 (1.22%) ITIL Certification
4 1 (1.22%) Network+ Certification
4 1 (1.22%) MCITP
Quality Assurance & Compliance
1 11 (13.41%) SLA
2 2 (2.44%) QA
System Software
1 33 (40.24%) Active Directory
2 10 (12.20%) VMware Infrastructure
2 10 (12.20%) XenApp
3 7 (8.54%) VMware ESXi
4 6 (7.32%) vSphere
5 3 (3.66%) Hyper-V
6 1 (1.22%) VMware ESX
Systems Management
1 1 (1.22%) Backup Exec
Vendors
1 41 (50.00%) Microsoft
2 17 (20.73%) Citrix
3 14 (17.07%) VMware
4 10 (12.20%) Cisco
5 6 (7.32%) NetIQ
6 5 (6.10%) Apple
7 3 (3.66%) Perforce
7 3 (3.66%) Talend
8 2 (2.44%) Retalix
8 2 (2.44%) Remedy
8 2 (2.44%) NetApp
8 2 (2.44%) Lotus
8 2 (2.44%) Adobe
9 1 (1.22%) HP
9 1 (1.22%) Oracle
9 1 (1.22%) McAfee
Buckinghamshire
Marcus Donald People
Salary: £24000 to £28000 per annum
Posted: 2 days ago
Milton Keynes, Buckinghamshire
Mortimer Spinks
Salary: £28000 per annum + Excellent Package
Posted: 6 days ago