Buckinghamshire 2nd Line Support Jobs

This section looks at the demand for the 2nd Line Support role in IT jobs within the Buckinghamshire region compared to all other Job Titles we currently track. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 25 July 2008 with a comparison to the same period last year.

Second Line Support
Location Aberdeen Abingdon Alfreton Altrincham Andover Aylesbury Banbury Barking Barnet Barnsley Basildon Basingstoke Bedford Bedfordshire Belfast Berkshire Birmingham Blackburn Bournemouth Brighton Bristol Bromsgrove Buckinghamshire Cambridge Cambridgeshire Canary Wharf Canterbury Cardiff Chelmsford Cheltenham Chertsey Cheshire Chester Chorley City of London Colchester Congleton Cornwall County Antrim County Londonderry Coventry Crawley Crewe Croydon Daventry Deeside Derbyshire Devon Docklands, London Doncaster Dorset Dunstable Ealing East Midlands East of England East Sussex East Yorkshire Eastleigh Edgware Edinburgh Egham England Epsom Essex Exeter Fareham Farnborough Feltham Flintshire Glasgow Gloucester Gloucestershire Greenford Grimsby Guildford Hailsham Hammersmith Hampshire Harlow Harrow Havant Hayes Hemel Hempstead Herefordshire Hertfordshire High Wycombe Hinckley Hounslow Hull Ilford Ipswich Kent Knutsford Lancashire Leamington Spa Leeds Leicester Leicestershire Lincoln Lincolnshire Liverpool Livingston London Luton Maidenhead Maidstone Manchester Mansfield Merseyside Middlesex Midlands Milton Keynes Newbury Newcastle Newcastle Upon Tyne Norfolk North East North Wales North West North Yorkshire Northampton Northamptonshire Northern Ireland Northwich Norwich Nottingham Nottinghamshire Ormskirk Osterley Oxford Oxfordshire Perth and Kinross Poole Portsmouth Preston Reading Redhill Rickmansworth Rochdale Rugby Sale Salisbury Scotland Sevenoaks Sheffield Shropshire Sittingbourne Slough Solihull Somerset South East South Wales South West South Yorkshire Southampton St Albans St Helens Staffordshire Staines Suffolk Surbiton Surrey Sussex Swindon Teddington Telford Thames Valley Thatcham Trowbridge Tyne and Wear Uckfield UK Uxbridge Wakefield Wales Warrington Warwick Warwickshire Watford Welwyn Garden City Wembley West Lothian West Midlands West Sussex West Yorkshire Wetherby Wigan Wiltshire Wimbledon Winchester Windsor Woking Wokingham Worcester Worcestershire Yeovil York Yorkshire	3 months to 25 Jul 2008	Same period last year
Rank	130	148
Rank change on same period last year	+18
Matching permanent IT job ads	23	23
As % of all UK permanent IT job ads sampled	0.012 %	0.009 %
As % of the category below	0.725 %	0.559 %
Salaries quoted	22	18
Average minimum salary	£24,409	£24,944
Average salary	£27,909	£25,819
% change on same period last year	+8.09 %
Average maximum salary	£31,409	£26,694
UK excluding London average salary	£24,794	£24,823
% change on same period last year	-0.11 %
Job Titles Buckinghamshire
Matching permanent IT job ads	3171	4116
As % of all UK permanent IT job ads sampled	1.674 %	1.685 %
Salaries quoted	2729	3428
Average minimum salary	£34,436	£35,132
Average salary	£37,705	£38,084
% change on same period last year	-0.99 %
Average maximum salary	£40,974	£41,035
UK excluding London average salary	£38,197	£39,483
% change on same period last year	-3.25 %
2nd Line Support South East

2nd Line Support
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of permanent IT jobs citing 2nd Line Support across the Buckinghamshire region as a proportion of the total demand within the Job Titles category.

2nd Line Support
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Buckinghamshire region.

2nd Line Support
Salary Histogram

The chart provides a salary histogram for IT jobs citing 2nd Line Support across the Buckinghamshire region over the 3 months to 25 July 2008.

2nd Line Support
Job Locations

This section looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support within the Buckinghamshire region over the 3 months to 25 July 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

Location	Rank Change on Same Period Last Last	Matching Permanent IT Job Ads	Average Salary Last 3 Months	Average Salary % Change on Same Period Last Year
Milton Keynes	+16	17	£28,265	+13.81 %
Aylesbury	-2	3	£28,000	+31.76 %
High Wycombe	-11	1	£22,500	-12.01 %

2nd Line Support South East

2nd Line Support
Top 30 Related IT Skills

For the 6 months to 25 July 2008, IT jobs across the Buckinghamshire region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 35 (48.61 %) Windows 2 18 (25.00 %) Active Directory 3 15 (20.83 %) Cisco Certification 3 15 (20.83 %) Citrix 4 13 (18.06 %) Cisco 4 13 (18.06 %) UNIX 4 13 (18.06 %) TCP/IP 4 13 (18.06 %) Linux 5 12 (16.67 %) Microsoft 6 11 (15.28 %) Windows Server 2003 6 11 (15.28 %) Windows XP 6 11 (15.28 %) SQL 6 11 (15.28 %) CCNA 7 10 (13.89 %) Fat Client 7 10 (13.89 %) Thin Client

8 9 (12.50 %) Windows 2000 9 8 (11.11 %) Risk Management 10 7 (9.722 %) Windows NT 10 7 (9.722 %) Microsoft Certification 11 6 (8.333 %) LAN 11 6 (8.333 %) CCNP 11 6 (8.333 %) MS Office 11 6 (8.333 %) Firewall 11 6 (8.333 %) French Language 12 5 (6.944 %) German Language 12 5 (6.944 %) Network Security 12 5 (6.944 %) Finance 12 5 (6.944 %) Mainframe 12 5 (6.944 %) COBOL 12 5 (6.944 %) MS Excel

2nd Line Support
Top Related IT Skills by Category

For the 6 months to 25 July 2008, IT jobs across the Buckinghamshire region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Development 1 3 (4.167 %) .NET 2 2 (2.778 %) ASP.NET 3 1 (1.389 %) XML 3 1 (1.389 %) J2EE 3 1 (1.389 %) ASP	Application Platforms 1 5 (6.944 %) Lotus Notes 2 3 (4.167 %) Lotus Domino 2 3 (4.167 %) SharePoint 2 3 (4.167 %) MS Exchange 3 1 (1.389 %) Documentum 3 1 (1.389 %) CMS 3 1 (1.389 %) Exchange Server 2003
Applications 1 6 (8.333 %) MS Office 2 5 (6.944 %) MS Excel 3 2 (2.778 %) MS Visio	Communications & Networking 1 13 (18.06 %) TCP/IP 2 6 (8.333 %) LAN 2 6 (8.333 %) Firewall 3 5 (6.944 %) Network Security 3 5 (6.944 %) Internet 4 3 (4.167 %) VPN 4 3 (4.167 %) Intrusion Detection 5 2 (2.778 %) Cisco IPT 5 2 (2.778 %) Cisco PIX 5 2 (2.778 %) IPCC 5 2 (2.778 %) ADSL 6 1 (1.389 %) WAN 6 1 (1.389 %) DNS 6 1 (1.389 %) HTTPS 6 1 (1.389 %) Wireless
Database & Business Intelligence 1 3 (4.167 %) SQL Server 2 1 (1.389 %) MS Access	General 1 5 (6.944 %) Finance 2 2 (2.778 %) Telecoms 2 2 (2.778 %) Billing 3 1 (1.389 %) Electric 3 1 (1.389 %) Retail
Miscellaneous 1 10 (13.89 %) Thin Client 1 10 (13.89 %) Fat Client 2 6 (8.333 %) French Language 3 5 (6.944 %) German Language 3 5 (6.944 %) Mainframe 4 3 (4.167 %) Spanish Language 4 3 (4.167 %) CMDB 4 3 (4.167 %) Client/Server 5 1 (1.389 %) EPoS 5 1 (1.389 %) Firmware 5 1 (1.389 %) AS400 5 1 (1.389 %) SCADA 5 1 (1.389 %) Computer Science 5 1 (1.389 %) Dutch Language	Operating Systems 1 35 (48.61 %) Windows 2 13 (18.06 %) Linux 2 13 (18.06 %) UNIX 3 11 (15.28 %) Windows XP 3 11 (15.28 %) Windows Server 2003 4 9 (12.50 %) Windows 2000 5 7 (9.722 %) Windows NT 6 3 (4.167 %) Solaris
Processes & Methodologies 1 8 (11.11 %) Risk Management 2 3 (4.167 %) ITIL 3 1 (1.389 %) ERP 3 1 (1.389 %) Content Management 3 1 (1.389 %) Data Analysis 3 1 (1.389 %) Incident Management 3 1 (1.389 %) Business Desktop Deployment 3 1 (1.389 %) Problem Management	Programming Languages 1 11 (15.28 %) SQL 2 5 (6.944 %) COBOL 3 3 (4.167 %) VB.NET 4 2 (2.778 %) Java 5 1 (1.389 %) JavaScript 5 1 (1.389 %) Transact-SQL 5 1 (1.389 %) VBScript 5 1 (1.389 %) VBA
Qualifications 1 15 (20.83 %) Cisco Certification 2 11 (15.28 %) CCNA 3 7 (9.722 %) Microsoft Certification 4 6 (8.333 %) CCNP 5 4 (5.556 %) MCSE 5 4 (5.556 %) CCIE 6 3 (4.167 %) MCP 7 2 (2.778 %) MCSA 7 2 (2.778 %) CCVP 7 2 (2.778 %) Degree 8 1 (1.389 %) MCDST	Quality Assurance & Compliance 1 1 (1.389 %) SLA
System Software 1 18 (25.00 %) Active Directory 2 3 (4.167 %) MetaFrame 3 1 (1.389 %) NetBackup 3 1 (1.389 %) Backup Exec 3 1 (1.389 %) VMware Infrastructure	Systems Management 1 2 (2.778 %) Norton AntiVirus
Vendors 1 15 (20.83 %) Citrix 2 13 (18.06 %) Cisco 3 12 (16.67 %) Microsoft 4 5 (6.944 %) Lotus 4 5 (6.944 %) Unisys 5 3 (4.167 %) Red Hat 5 3 (4.167 %) CheckPoint 6 2 (2.778 %) Symantec 6 2 (2.778 %) Oracle 6 2 (2.778 %) Blue Coat 7 1 (1.389 %) Wyse 7 1 (1.389 %) VMware 7 1 (1.389 %) HP 7 1 (1.389 %) Dell