The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Buckinghamshire region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 18 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
18 Sep 2014
Same period 2013 Same period 2012
Second Line Support
Rank 86 103 126
Rank change year-on-year
+17 +23
Permanent jobs requiring a 2nd Line Support 40 16 16
As % of all permanent IT jobs located in Buckinghamshire 2.01% 0.87% 0.86%
As % of the Job Titles category 2.12% 0.91% 0.89%
Number of salaries quoted 35 15 15
Average salary £24,000 £25,000 £22,750
Average salary % change year-on-year
-4.00% +9.89%
90% offered a salary of more than £17,500 £22,000 £19,500
10% offered a salary of more than £27,500 £31,800 £24,750
UK excluding London average salary £24,500 £24,000 £24,000
% change year-on-year
+2.08% -
2nd Line Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Buckinghamshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Buckinghamshire
Permanent IT job ads with a match in the
Job Titles category
1891 1757 1799
As % of all permanent IT jobs located in Buckinghamshire 95.03% 95.59% 96.51%
Number of salaries quoted 1443 1470 1487
Average salary £38,500 £40,000 £38,500
Average salary % change year-on-year
-3.75% +3.89%
90% offered a salary of more than £24,500 £25,000 £24,000
10% offered a salary of more than £57,000 £55,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

2nd Line Support
Jobs Demand Trend in Buckinghamshire

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Buckinghamshire region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Buckinghamshire

2nd Line Support
Salary Trend in Buckinghamshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Buckinghamshire region.

2nd Line Support Salary Trend in Buckinghamshire

2nd Line Support
Salary Histogram in Buckinghamshire

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the Buckinghamshire region over the 3 months to 18 September 2014.

2nd Line Support Salary Histogram in Buckinghamshire

2nd Line Support
Job Locations in Buckinghamshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support within the Buckinghamshire region over the 3 months to 18 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Milton Keynes -17 12 £23,500 -10.47% 1
High Wycombe -2 8 £24,000 +11.62% 1
Marlow - 6 £23,750 -
Beaconsfield - 5 - -
Chesham - 4 £17,500 -
Amersham - 1 £27,500 -
2nd Line Support
South East

2nd Line Support
Top 30 Related IT Skills in Buckinghamshire

For the 6 months to 18 September 2014, IT jobs across the Buckinghamshire region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 64 (73.56%) Windows
2 42 (48.28%) Microsoft
3 32 (36.78%) MS Excel
4 31 (35.63%) Active Directory
5 30 (34.48%) ITIL
6 27 (31.03%) MS Exchange
7 26 (29.89%) MS Office
8 23 (26.44%) Java
8 23 (26.44%) Windows Server 2008
8 23 (26.44%) Windows 7
9 22 (25.29%) SQL
10 20 (22.99%) Linux
11 16 (18.39%) HTML
12 15 (17.24%) Citrix
12 15 (17.24%) VMware
13 13 (14.94%) Windows Server 2003
13 13 (14.94%) XML
13 13 (14.94%) Windows XP
14 11 (12.64%) SLA
14 11 (12.64%) Cisco
14 11 (12.64%) VMware Infrastructure
15 10 (11.49%) Service Management
15 10 (11.49%) Exchange Server 2010
16 9 (10.34%) XenApp
17 8 (9.20%) Analytical Skills
17 8 (9.20%) TCP/IP
18 7 (8.05%) Microsoft Certification
18 7 (8.05%) SQL Server
18 7 (8.05%) PowerShell
18 7 (8.05%) VMware ESXi

2nd Line Support
Top Related IT Skills in Buckinghamshire by Category

For the 6 months to 18 September 2014, IT jobs across the Buckinghamshire region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 27 (31.03%) MS Exchange
2 10 (11.49%) Exchange Server 2010
3 6 (6.90%) Exchange Server 2007
3 6 (6.90%) SharePoint
4 2 (2.30%) IBM Notes
4 2 (2.30%) Apache
5 1 (1.15%) Blackberry Enterprise Server
5 1 (1.15%) Tomcat
5 1 (1.15%) IIS
5 1 (1.15%) Exchange Server 2003
Applications
1 32 (36.78%) MS Excel
2 26 (29.89%) MS Office
Cloud Services
1 3 (3.45%) SaaS
Communications & Networking
1 8 (9.20%) TCP/IP
2 6 (6.90%) IP Telephony
2 6 (6.90%) Cisco IPT
2 6 (6.90%) SAN
3 5 (5.75%) LAN
4 3 (3.45%) VPN
4 3 (3.45%) DNS
4 3 (3.45%) WAN
4 3 (3.45%) DHCP
4 3 (3.45%) Firewall
5 2 (2.30%) ADSL
5 2 (2.30%) Internet
6 1 (1.15%) VLAN
6 1 (1.15%) Cisco ASA
6 1 (1.15%) Wi-Fi
Database & Business Intelligence
1 7 (8.05%) SQL Server
2 3 (3.45%) Relational Database
3 1 (1.15%) Oracle Database
3 1 (1.15%) Oracle Database 10g
3 1 (1.15%) SQL Server 2000
3 1 (1.15%) MySQL
3 1 (1.15%) SQL Server 2005
3 1 (1.15%) Oracle Database 11g
3 1 (1.15%) SQL Server 2008
Development Applications
1 3 (3.45%) FishEye
1 3 (3.45%) Talend Open Studio
General
1 5 (5.75%) Telecoms
2 4 (4.60%) Retail
3 2 (2.30%) Finance
3 2 (2.30%) Aerospace
3 2 (2.30%) Manufacturing
Libraries, Frameworks & Software Standards
1 16 (18.39%) HTML
2 13 (14.94%) XML
3 5 (5.75%) .NET
4 3 (3.45%) CSS
5 2 (2.30%) ASP.NET
6 1 (1.15%) Oracle Fusion
6 1 (1.15%) Middleware
Miscellaneous
1 8 (9.20%) Analytical Skills
2 3 (3.45%) Open Source
3 2 (2.30%) Video Conferencing
3 2 (2.30%) Blackberry
3 2 (2.30%) EPoS
4 1 (1.15%) Statistics
4 1 (1.15%) FMCG
4 1 (1.15%) iPhone
4 1 (1.15%) Handset
Operating Systems
1 64 (73.56%) Windows
2 23 (26.44%) Windows Server 2008
2 23 (26.44%) Windows 7
3 20 (22.99%) Linux
4 13 (14.94%) Windows Server 2003
4 13 (14.94%) Windows XP
5 7 (8.05%) Windows 8
6 4 (4.60%) Windows Server 2012
7 3 (3.45%) Windows 2000
8 2 (2.30%) Mac OS
9 1 (1.15%) UNIX
9 1 (1.15%) Windows Vista
Processes & Methodologies
1 30 (34.48%) ITIL
2 10 (11.49%) Service Management
3 6 (6.90%) Time Management
4 3 (3.45%) Service Delivery
5 2 (2.30%) Incident Management
5 2 (2.30%) ERP
6 1 (1.15%) Line Management
6 1 (1.15%) Software Asset Management
6 1 (1.15%) People Management
6 1 (1.15%) ITIL V3
6 1 (1.15%) Root Cause Analysis
6 1 (1.15%) CRM
6 1 (1.15%) WFM
6 1 (1.15%) Asset Management
6 1 (1.15%) Migration
6 1 (1.15%) Online Security
Programming Languages
1 23 (26.44%) Java
2 22 (25.29%) SQL
3 7 (8.05%) PowerShell
4 3 (3.45%) JavaScript
4 3 (3.45%) PHP
Qualifications
1 7 (8.05%) Microsoft Certification
2 5 (5.75%) MCP
3 4 (4.60%) CCNA
3 4 (4.60%) Degree
3 4 (4.60%) Cisco Certification
4 2 (2.30%) MCSE
4 2 (2.30%) MCSA
5 1 (1.15%) A+ Certification
5 1 (1.15%) ITIL Certification
5 1 (1.15%) CCNP
5 1 (1.15%) VMware Certified Professional (VCP)
5 1 (1.15%) MCITP
5 1 (1.15%) SC Cleared
5 1 (1.15%) Security Cleared
5 1 (1.15%) Network+ Certification
Quality Assurance & Compliance
1 11 (12.64%) SLA
2 1 (1.15%) QA
System Software
1 31 (35.63%) Active Directory
2 11 (12.64%) VMware Infrastructure
3 9 (10.34%) XenApp
4 7 (8.05%) VMware ESXi
5 6 (6.90%) vSphere
6 4 (4.60%) Hyper-V
7 1 (1.15%) XenDesktop
7 1 (1.15%) Forefront TMG
7 1 (1.15%) UAG
7 1 (1.15%) VMware ESX
Systems Management
1 1 (1.15%) Backup Exec
Vendors
1 42 (48.28%) Microsoft
2 15 (17.24%) Citrix
2 15 (17.24%) VMware
3 11 (12.64%) Cisco
4 6 (6.90%) NetIQ
5 5 (5.75%) Apple
6 3 (3.45%) Talend
6 3 (3.45%) Remedy
6 3 (3.45%) Perforce
7 2 (2.30%) Retalix
7 2 (2.30%) Adobe
7 2 (2.30%) NetApp
7 2 (2.30%) Lotus
8 1 (1.15%) HP
8 1 (1.15%) Symantec
8 1 (1.15%) Websense
8 1 (1.15%) McAfee
8 1 (1.15%) Oracle
Milton Keynes, Buckinghamshire
Interact Consulting
Salary: 25-28k
Posted: 6 days ago
High Wycombe
Opus Recruitment Solutions Ltd
Salary: £20000 - £28000 per annum, Benefits: Pension + Bonus
Posted: 26 days ago