The table below looks at the statistics for ITSM skills in IT jobs advertised for the Highlands region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 28 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Nov 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank - - 5
Permanent jobs citing ITSM 0 0 2
As % of all permanent IT jobs located in the Highlands - - 11.11%
As % of the Processes & Methodologies category - - 20.00%
Number of salaries quoted 0 0 0
Average salary - - -
UK excluding London average salary £37,500 £45,000 £40,000
% change year-on-year
-16.66% +12.50%
ITSM
Scotland

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Highlands region.

Processes & Methodologies Category
Highlands
Permanent IT job ads with a match in the
Processes & Methodologies category
24 29 10
As % of all permanent IT jobs located in the Highlands 96.00% 64.44% 55.56%
Number of salaries quoted 15 3 2
Average salary £60,000 £35,000 £35,000
Average salary % change year-on-year
+71.42% -
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

ITSM
Jobs Demand Trend in the Highlands

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Highlands region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in the Highlands

ITSM
Salary Trend in the Highlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Highlands region.

ITSM Salary Trend in the Highlands