The table below looks at the statistics for ITSM skills in IT jobs advertised for the Scotland region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 17 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
17 Apr 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 137 159 151
Rank change year-on-year
+22 -8
Permanent jobs citing ITSM 26 21 15
As % of all permanent IT jobs located in Scotland 0.82% 0.52% 0.47%
As % of the Processes & Methodologies category 0.96% 0.64% 0.61%
Number of salaries quoted 18 13 9
Average salary £40,000 £32,500 £37,500
Average salary % change year-on-year
+23.07% -13.33%
90% offered a salary of more than £21,250 £26,100 £22,500
10% offered a salary of more than £55,000 £49,200 £70,000
UK excluding London average salary £45,000 £50,000 £47,500
% change year-on-year
-10.00% +5.26%
ITSM
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Scotland region.

Processes & Methodologies Category
Scotland
Permanent IT job ads with a match in the
Processes & Methodologies category
2704 3277 2475
As % of all permanent IT jobs located in Scotland 85.17% 81.19% 78.20%
Number of salaries quoted 1653 2149 1419
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £32,500 £30,000 £27,500
10% offered a salary of more than £60,000 £60,000 £57,500
UK excluding London average salary £44,000 £42,500 £40,000
% change year-on-year
+3.52% +6.25%

ITSM
Jobs Demand Trend in Scotland

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Scotland region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Scotland

ITSM
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Scotland region.

ITSM Salary Trend in Scotland

ITSM
Salary Histogram in Scotland

This chart provides a salary histogram for IT jobs citing ITSM across the Scotland region over the 3 months to 17 April 2015.

ITSM Salary Histogram in Scotland

ITSM
Job Locations in Scotland

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the Scotland region over the 3 months to 17 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Edinburgh +16 17 £37,500 +25.00% 1
Glasgow +7 4 £50,000 +53.84% 1
North Lanarkshire +1 1 £45,000 +28.57%
Highlands - 1 - -
West Lothian - 1 £29,000 -
ITSM
UK

ITSM
Top 30 Related IT Skills in Scotland

For the 6 months to 17 April 2015, IT jobs across the Scotland region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 41 (65.08%) Service Management
2 18 (28.57%) ITIL
3 17 (26.98%) Oracle
3 17 (26.98%) SQL Server
4 16 (25.40%) Agile Software Development
5 15 (23.81%) JBoss
6 14 (22.22%) Java
6 14 (22.22%) WebSphere
6 14 (22.22%) Java EE
7 12 (19.05%) Finance
7 12 (19.05%) Enterprise Software
7 12 (19.05%) Analytical Skills
8 11 (17.46%) SaaS
8 11 (17.46%) Degree
8 11 (17.46%) Supplier Management
9 10 (15.87%) Continuous Improvement
10 9 (14.29%) Service Delivery
10 9 (14.29%) JavaScript
11 8 (12.70%) HTML
11 8 (12.70%) EJB
11 8 (12.70%) CSS
11 8 (12.70%) Change Management
12 7 (11.11%) MVC
12 7 (11.11%) Hibernate
12 7 (11.11%) Software Engineering
12 7 (11.11%) Computer Science
12 7 (11.11%) Dojo
12 7 (11.11%) JSP
12 7 (11.11%) Servlets
12 7 (11.11%) SQL

ITSM
Top Related IT Skills in Scotland by Category

For the 6 months to 17 April 2015, IT jobs across the Scotland region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 15 (23.81%) JBoss
2 14 (22.22%) WebSphere
3 1 (1.59%) Mule
3 1 (1.59%) WebLogic
3 1 (1.59%) IBM Notes
3 1 (1.59%) MS Exchange
3 1 (1.59%) BizTalk Server
3 1 (1.59%) Oracle Workflow
Applications
1 2 (3.17%) MS Office
1 2 (3.17%) MS Excel
2 1 (1.59%) Adobe Captivate
2 1 (1.59%) Adobe Creative Suite
Business Applications
1 6 (9.52%) assyst
2 1 (1.59%) Oracle General Ledger
2 1 (1.59%) Oracle EBS R12
2 1 (1.59%) Oracle Payables
2 1 (1.59%) Oracle Receivables
2 1 (1.59%) Oracle Assets
2 1 (1.59%) Oracle EBS
Cloud Services
1 11 (17.46%) SaaS
Communications & Networking
1 4 (6.35%) TCP/IP
2 3 (4.76%) Ethernet
2 3 (4.76%) ADSL
2 3 (4.76%) LAN
2 3 (4.76%) WAN
2 3 (4.76%) MPLS
2 3 (4.76%) OSPF
2 3 (4.76%) BGP
2 3 (4.76%) Firewall
2 3 (4.76%) SHDSL
2 3 (4.76%) Cisco ASA
3 1 (1.59%) Network Security
3 1 (1.59%) SMTP
3 1 (1.59%) SNMP
3 1 (1.59%) DNS
3 1 (1.59%) CTI
Database & Business Intelligence
1 17 (26.98%) SQL Server
2 7 (11.11%) RDBMS
2 7 (11.11%) Relational Database
3 2 (3.17%) MySQL
3 2 (3.17%) Oracle Database
3 2 (3.17%) DB2
4 1 (1.59%) Oracle Reports
4 1 (1.59%) Data Warehouse
4 1 (1.59%) QlikView
4 1 (1.59%) Oracle BI EE
4 1 (1.59%) Oracle ODI
4 1 (1.59%) Oracle BI Publisher
Development Applications
1 1 (1.59%) JUnit
1 1 (1.59%) Oracle APEX
1 1 (1.59%) Selenium
1 1 (1.59%) WebDriver
1 1 (1.59%) Jenkins
1 1 (1.59%) Selenium IDE
General
1 12 (19.05%) Finance
2 6 (9.52%) Banking
3 2 (3.17%) Pharmaceutical
3 2 (3.17%) German Language
4 1 (1.59%) Local Government
4 1 (1.59%) Marketing
Job Titles
1 14 (22.22%) Developer
2 10 (15.87%) Sales Executive
2 10 (15.87%) Java Developer
2 10 (15.87%) Sales Manager
2 10 (15.87%) Account Executive
3 9 (14.29%) Analyst
4 6 (9.52%) Project Manager
4 6 (9.52%) Service Analyst
4 6 (9.52%) Service Manager
5 5 (7.94%) Software Manager
5 5 (7.94%) Software Sales Executive
6 4 (6.35%) Transition Manager
6 4 (6.35%) Software Developer
6 4 (6.35%) Service Transition Manager
7 3 (4.76%) Test Engineer
7 3 (4.76%) Applications Support
8 2 (3.17%) Services Delivery Analyst
8 2 (3.17%) Service Desk Analyst
8 2 (3.17%) Operations Manager
8 2 (3.17%) Architect
Libraries, Frameworks & Software Standards
1 14 (22.22%) Java EE
2 8 (12.70%) HTML
2 8 (12.70%) EJB
2 8 (12.70%) CSS
3 7 (11.11%) JSP
3 7 (11.11%) Servlets
3 7 (11.11%) JMS
3 7 (11.11%) Hibernate
3 7 (11.11%) Dojo
3 7 (11.11%) jQuery
3 7 (11.11%) JPA
3 7 (11.11%) EJB 3.0
4 1 (1.59%) Apache Camel
4 1 (1.59%) ActiveMQ
4 1 (1.59%) Middleware
4 1 (1.59%) Web Services
Miscellaneous
1 12 (19.05%) Enterprise Software
1 12 (19.05%) Analytical Skills
2 7 (11.11%) Computer Science
3 2 (3.17%) Mobile App
4 1 (1.59%) Fat Client
4 1 (1.59%) Thin Client
4 1 (1.59%) AS400
4 1 (1.59%) E-Learning
Operating Systems
1 6 (9.52%) Windows
2 5 (7.94%) Windows 7
3 4 (6.35%) Windows XP
4 3 (4.76%) Windows 8
5 2 (3.17%) UNIX
5 2 (3.17%) Linux
Processes & Methodologies
1 41 (65.08%) Service Management
2 18 (28.57%) ITIL
3 16 (25.40%) Agile Software Development
4 11 (17.46%) Supplier Management
5 10 (15.87%) Continuous Improvement
6 9 (14.29%) Service Delivery
7 8 (12.70%) Change Management
8 7 (11.11%) MVC
8 7 (11.11%) Software Engineering
9 6 (9.52%) Project Management
9 6 (9.52%) Stakeholder Management
10 3 (4.76%) PRINCE2
10 3 (4.76%) Process Management
10 3 (4.76%) Business Intelligence
10 3 (4.76%) Software Testing
10 3 (4.76%) Incident Management
10 3 (4.76%) SIEM
10 3 (4.76%) Network Monitoring
10 3 (4.76%) Capacity Planning
11 2 (3.17%) ITIL V3
Programming Languages
1 14 (22.22%) Java
2 9 (14.29%) JavaScript
3 7 (11.11%) SQL
4 1 (1.59%) T-SQL
4 1 (1.59%) Shell Script
4 1 (1.59%) PowerShell
4 1 (1.59%) PL/SQL
4 1 (1.59%) C
4 1 (1.59%) C#
Qualifications
1 11 (17.46%) Degree
2 3 (4.76%) CCNP
2 3 (4.76%) Cisco Certification
3 2 (3.17%) SC Cleared
3 2 (3.17%) Security Cleared
4 1 (1.59%) ITIL Foundation Certificate
4 1 (1.59%) CISM
4 1 (1.59%) ISEB
4 1 (1.59%) CISSP
Quality Assurance & Compliance
1 7 (11.11%) SLA
2 4 (6.35%) ISO/IEC 27001
3 2 (3.17%) COBIT
3 2 (3.17%) QA
Systems Management
1 1 (1.59%) OpenView
1 1 (1.59%) CiscoWorks
1 1 (1.59%) SCCM
1 1 (1.59%) SCOM
Vendors
1 17 (26.98%) Oracle
2 6 (9.52%) Microsoft
3 3 (4.76%) Cisco
3 3 (4.76%) Fortinet
4 1 (1.59%) F5
4 1 (1.59%) Adobe
4 1 (1.59%) HP
4 1 (1.59%) Lotus