The table below looks at the statistics for ITSM skills in IT jobs advertised for the Scotland region. Included is a guide to the salaries offered in IT jobs that have cited ITSM over the 3 months to 25 June 2016 with a comparison to the same period over the previous 2 years.

3 months to
25 Jun 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 126 147 146
Rank change year-on-year
+21 -1
Permanent jobs citing ITSM 36 21 32
As % of all permanent IT jobs located in Scotland 1.27% 0.67% 0.84%
As % of the Processes & Methodologies category 1.41% 0.75% 0.97%
Number of salaries quoted 19 14 20
Median salary £41,250 £38,500 £40,000
Median salary % change year-on-year
+7.14% -3.75%
90% offered a salary of more than £27,500 £26,900 £32,250
10% offered a salary of more than £55,000 £46,750 £51,600
UK excluding London median salary £42,500 £42,500 £45,000
% change year-on-year
- -5.55%
ITSM
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Scotland region.

Processes & Methodologies Category
Scotland
Permanent IT job ads with a match in the
Processes & Methodologies category
2560 2800 3285
As % of all permanent IT jobs located in Scotland 90.33% 89.03% 85.79%
Number of salaries quoted 1436 1756 2206
Median salary £45,000 £44,000 £42,500
Median salary % change year-on-year
+2.27% +3.52%
90% offered a salary of more than £30,000 £32,000 £30,000
10% offered a salary of more than £65,000 £60,000 £60,000
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

ITSM
Jobs Demand Trend in Scotland

The demand trend of job ads across the Scotland region citing ITSM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in Scotland

ITSM
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Scotland region.

ITSM Salary Trend in Scotland

ITSM
Salary Histogram in Scotland

This chart provides a salary histogram for IT jobs citing ITSM across the Scotland region over the 3 months to 25 June 2016.

ITSM Salary Histogram in Scotland

ITSM
Job Locations in Scotland

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the Scotland region over the 3 months to 25 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Edinburgh +31 26 £41,250 +7.14% 7
Glasgow -4 10 £42,000 -1.17%
ITSM
UK

ITSM
Top 30 Related IT Skills in Scotland

For the 6 months to 25 June 2016, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Scotland region with a requirement for ITSM.

1 52 (76.47%) Service Management
2 50 (73.53%) ITIL
3 35 (51.47%) Finance
4 22 (32.35%) Analytical Skills
5 19 (27.94%) ITIL V3
6 18 (26.47%) Supplier Management
6 18 (26.47%) Degree
7 16 (23.53%) Continuous Improvement
8 15 (22.06%) SLA
9 13 (19.12%) SharePoint
10 12 (17.65%) .NET
10 12 (17.65%) Service Delivery
11 11 (16.18%) CRM
12 10 (14.71%) XML
12 10 (14.71%) Stakeholder Management
12 10 (14.71%) Risk Management
12 10 (14.71%) COBIT
13 9 (13.24%) Statistics
13 9 (13.24%) Retail
13 9 (13.24%) SQL
13 9 (13.24%) ServiceNow
13 9 (13.24%) Data Centre
13 9 (13.24%) Problem Management
13 9 (13.24%) Performance Management
14 8 (11.76%) Service Design
14 8 (11.76%) C#
14 8 (11.76%) Microsoft
14 8 (11.76%) Banking
15 7 (10.29%) MS PowerPoint
15 7 (10.29%) Windows

ITSM
Top Related IT Skills in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 13 (19.12%) SharePoint
2 3 (4.41%) IIS
3 1 (1.47%) MS Exchange
Applications
1 7 (10.29%) MS PowerPoint
2 5 (7.35%) MS Office
3 4 (5.88%) MS Excel
4 3 (4.41%) InfoPath
Business Applications
1 4 (5.88%) Oracle ERP
1 4 (5.88%) Remedy ITSM
2 3 (4.41%) Sage CRM
3 2 (2.94%) Eloqua
Cloud Services
1 1 (1.47%) Office 365
Communications & Networking
1 4 (5.88%) SMS
Database & Business Intelligence
1 5 (7.35%) SQL Server
2 4 (5.88%) BusinessObjects
2 4 (5.88%) MS Access
3 2 (2.94%) SQL Server Reporting Services
4 1 (1.47%) Crystal Reports
4 1 (1.47%) Oracle Reports
General
1 35 (51.47%) Finance
2 9 (13.24%) Retail
3 8 (11.76%) Banking
4 5 (7.35%) Law
5 3 (4.41%) Retail Banking
6 2 (2.94%) Marketing
7 1 (1.47%) Billing
Job Titles
1 17 (25.00%) Service Manager
2 16 (23.53%) IT Manager
3 12 (17.65%) Analyst
4 10 (14.71%) Applications Support
4 10 (14.71%) Consultant
4 10 (14.71%) IT Services Manager
5 7 (10.29%) IT Analyst
6 6 (8.82%) Service Transition Manager
6 6 (8.82%) Support Team Leader
6 6 (8.82%) Team Leader
6 6 (8.82%) Transition Manager
7 5 (7.35%) Delivery Manager
7 5 (7.35%) IT Security Manager
7 5 (7.35%) Management Consultant
7 5 (7.35%) Security Manager
7 5 (7.35%) Service Analyst
7 5 (7.35%) Service Management Consultant
7 5 (7.35%) Services Delivery Manager
8 4 (5.88%) Applications Support Analyst
8 4 (5.88%) Support Analyst
Libraries, Frameworks & Software Standards
1 12 (17.65%) .NET
2 10 (14.71%) XML
3 7 (10.29%) ASP.NET
4 5 (7.35%) REST
4 5 (7.35%) SOAP
4 5 (7.35%) WCF
4 5 (7.35%) Web Services
5 4 (5.88%) CGI
5 4 (5.88%) Flash
6 3 (4.41%) HTML
6 3 (4.41%) Java EE
7 2 (2.94%) WPF
Miscellaneous
1 22 (32.35%) Analytical Skills
2 9 (13.24%) Data Centre
2 9 (13.24%) Statistics
3 2 (2.94%) Computer Science
4 1 (1.47%) Blackberry
4 1 (1.47%) CMDB
4 1 (1.47%) Fat Client
4 1 (1.47%) Mobile Computing
4 1 (1.47%) Thin Client
Operating Systems
1 7 (10.29%) Windows
2 6 (8.82%) Windows Server
3 4 (5.88%) Unix
4 3 (4.41%) Windows Server 2008
4 3 (4.41%) Windows XP
5 1 (1.47%) Android
5 1 (1.47%) Windows 8
Processes & Methodologies
1 52 (76.47%) Service Management
2 50 (73.53%) ITIL
3 19 (27.94%) ITIL V3
4 18 (26.47%) Supplier Management
5 16 (23.53%) Continuous Improvement
6 12 (17.65%) Service Delivery
7 11 (16.18%) CRM
8 10 (14.71%) Risk Management
8 10 (14.71%) Stakeholder Management
9 9 (13.24%) Performance Management
9 9 (13.24%) Problem Management
10 8 (11.76%) Service Design
11 7 (10.29%) Mentoring
12 6 (8.82%) Business Development
12 6 (8.82%) Line Management
12 6 (8.82%) Non-Functional Testing
12 6 (8.82%) Trend Analysis
13 5 (7.35%) Change Management
13 5 (7.35%) IT Governance
13 5 (7.35%) Penetration Testing
Programming Languages
1 9 (13.24%) SQL
2 8 (11.76%) C#
3 6 (8.82%) PL/SQL
4 4 (5.88%) VB.NET
5 3 (4.41%) Java
5 3 (4.41%) JavaScript
5 3 (4.41%) PowerShell
5 3 (4.41%) T-SQL
6 2 (2.94%) Shell Script
Qualifications
1 18 (26.47%) Degree
2 5 (7.35%) CISM
2 5 (7.35%) CISSP
3 4 (5.88%) ISEB
3 4 (5.88%) SC Cleared
3 4 (5.88%) Security Cleared
4 3 (4.41%) ITIL Foundation Certificate
5 1 (1.47%) ITIL Certification
Quality Assurance & Compliance
1 15 (22.06%) SLA
2 10 (14.71%) COBIT
3 5 (7.35%) ISO/IEC 27001
System Software
1 4 (5.88%) Active Directory
2 2 (2.94%) VMware Infrastructure
3 1 (1.47%) vSphere
3 1 (1.47%) XenApp
3 1 (1.47%) XenDesktop
Vendors
1 9 (13.24%) ServiceNow
2 8 (11.76%) Microsoft
3 5 (7.35%) FrontRange
3 5 (7.35%) Oracle
4 4 (5.88%) Cadence
4 4 (5.88%) Northgate
4 4 (5.88%) Remedy
5 3 (4.41%) Sage
6 2 (2.94%) VMware
7 1 (1.47%) Adobe
7 1 (1.47%) Altiris
7 1 (1.47%) Apple
7 1 (1.47%) AppSense
7 1 (1.47%) Citrix
7 1 (1.47%) Dell
7 1 (1.47%) HP
7 1 (1.47%) Symantec
Edinburgh, Midlothian
Harvey Nash plc
Posted: 3 days ago
Edinburgh, Midlothian
Pesaro
Salary: From £40,000 to £45,000 per annum Flex Benefits Package
Posted: 2 days ago
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Salary: £35000 - £45000 per annum + Competitive Benefits Package
Posted: 5 days ago
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Salary: £45000 - £65000 per annum + Car Allowance & Benefits
Posted: 25 days ago
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Salary: £30000 - £40000 per annum + benefits
Posted: 24 days ago