The table below looks at the statistics for ITSM skills in IT jobs advertised for the Scotland region. Included is a guide to the salaries offered in IT jobs that have cited ITSM over the 3 months to 3 May 2016 with a comparison to the same period over the previous 2 years.

3 months to
3 May 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 128 144 159
Rank change year-on-year
+16 +15
Permanent jobs citing ITSM 30 24 23
As % of all permanent IT jobs located in Scotland 1.05% 0.76% 0.57%
As % of the Processes & Methodologies category 1.17% 0.87% 0.67%
Number of salaries quoted 27 17 14
Median salary £37,500 £40,000 £37,500
Median salary % change year-on-year
-6.25% +6.66%
90% offered a salary of more than £30,000 £32,600 £26,150
10% offered a salary of more than £58,500 £55,000 £51,200
UK excluding London median salary £43,500 £42,500 £50,000
% change year-on-year
+2.35% -15.00%
ITSM
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Scotland region.

Processes & Methodologies Category
Scotland
Permanent IT job ads with a match in the
Processes & Methodologies category
2565 2765 3430
As % of all permanent IT jobs located in Scotland 89.53% 87.81% 84.75%
Number of salaries quoted 1576 1724 2263
Median salary £45,000 £45,000 £42,500
Median salary % change year-on-year
- +5.88%
90% offered a salary of more than £31,900 £32,500 £30,000
10% offered a salary of more than £65,000 £59,000 £60,000
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

ITSM
Jobs Demand Trend in Scotland

The demand trend of job ads across the Scotland region citing ITSM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in Scotland

ITSM
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Scotland region.

ITSM Salary Trend in Scotland

ITSM
Salary Histogram in Scotland

This chart provides a salary histogram for IT jobs citing ITSM across the Scotland region over the 3 months to 3 May 2016.

ITSM Salary Histogram in Scotland

ITSM
Job Locations in Scotland

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the Scotland region over the 3 months to 3 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Edinburgh +10 21 £37,500 -6.25% 8
Glasgow +4 10 £37,174 -25.65% 1
Stirling - 1 £50,000 -
ITSM
UK

ITSM
Top 30 Related IT Skills in Scotland

For the 6 months to 3 May 2016, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Scotland region with a requirement for ITSM.

1 40 (78.43%) Service Management
2 37 (72.55%) ITIL
3 31 (60.78%) Finance
4 15 (29.41%) Analytical Skills
5 14 (27.45%) Continuous Improvement
6 13 (25.49%) Supplier Management
7 12 (23.53%) .NET
8 11 (21.57%) Windows
8 11 (21.57%) Microsoft
9 10 (19.61%) Service Delivery
9 10 (19.61%) SharePoint
9 10 (19.61%) ITIL V3
10 9 (17.65%) C#
10 9 (17.65%) SLA
10 9 (17.65%) Statistics
10 9 (17.65%) Problem Management
11 8 (15.69%) Stakeholder Management
11 8 (15.69%) ASP.NET
11 8 (15.69%) Mentoring
11 8 (15.69%) Service Design
12 7 (13.73%) Windows Server
12 7 (13.73%) MS Office
12 7 (13.73%) SQL
12 7 (13.73%) XML
12 7 (13.73%) MS PowerPoint
13 6 (11.76%) WCF
13 6 (11.76%) Banking
13 6 (11.76%) SQL Server
13 6 (11.76%) SOAP
13 6 (11.76%) Web Services

ITSM
Top Related IT Skills in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (19.61%) SharePoint
2 4 (7.84%) IIS
3 1 (1.96%) MS Exchange
Applications
1 7 (13.73%) MS Office
1 7 (13.73%) MS PowerPoint
2 5 (9.80%) MS Excel
3 4 (7.84%) InfoPath
Business Applications
1 3 (5.88%) Sage CRM
Cloud Services
1 1 (1.96%) Cloud Computing
1 1 (1.96%) Office 365
Communications & Networking
1 4 (7.84%) SMS
2 2 (3.92%) SAN
Database & Business Intelligence
1 6 (11.76%) SQL Server
2 2 (3.92%) SQL Server Reporting Services
General
1 31 (60.78%) Finance
2 6 (11.76%) Banking
3 5 (9.80%) Retail
4 2 (3.92%) Retail Banking
Job Titles
1 15 (29.41%) Service Manager
2 11 (21.57%) IT Manager
3 8 (15.69%) Analyst
3 8 (15.69%) IT Services Manager
4 6 (11.76%) Applications Support
4 6 (11.76%) Delivery Manager
4 6 (11.76%) IT Analyst
4 6 (11.76%) Service Transition Manager
4 6 (11.76%) Services Delivery Manager
4 6 (11.76%) Transition Manager
5 5 (9.80%) Consultant
6 4 (7.84%) Service Analyst
6 4 (7.84%) Team Leader
7 3 (5.88%) Architect
7 3 (5.88%) IT Security Manager
7 3 (5.88%) IT Support
7 3 (5.88%) Security Manager
7 3 (5.88%) Software Team Leader
7 3 (5.88%) Support Team Leader
7 3 (5.88%) Technical Specialist
Libraries, Frameworks & Software Standards
1 12 (23.53%) .NET
2 8 (15.69%) ASP.NET
3 7 (13.73%) XML
4 6 (11.76%) REST
4 6 (11.76%) SOAP
4 6 (11.76%) WCF
4 6 (11.76%) Web Services
5 4 (7.84%) Flash
6 3 (5.88%) HTML
7 2 (3.92%) Java EE
7 2 (3.92%) WPF
Miscellaneous
1 15 (29.41%) Analytical Skills
2 9 (17.65%) Statistics
3 5 (9.80%) Data Centre
4 2 (3.92%) Blackberry
4 2 (3.92%) Computer Science
4 2 (3.92%) Fat Client
4 2 (3.92%) Mobile Computing
4 2 (3.92%) Thin Client
5 1 (1.96%) CMDB
Operating Systems
1 11 (21.57%) Windows
2 7 (13.73%) Windows Server
3 6 (11.76%) Windows Server 2008
4 4 (7.84%) Windows XP
5 2 (3.92%) Android
5 2 (3.92%) Windows 8
5 2 (3.92%) Windows Server 2003
5 2 (3.92%) Windows Server 2012
Processes & Methodologies
1 40 (78.43%) Service Management
2 37 (72.55%) ITIL
3 14 (27.45%) Continuous Improvement
4 13 (25.49%) Supplier Management
5 10 (19.61%) ITIL V3
5 10 (19.61%) Service Delivery
6 9 (17.65%) Problem Management
7 8 (15.69%) Mentoring
7 8 (15.69%) Service Design
7 8 (15.69%) Stakeholder Management
8 6 (11.76%) Non-Functional Testing
9 5 (9.80%) CRM
9 5 (9.80%) Risk Management
10 4 (7.84%) Business Development
10 4 (7.84%) Change Management
10 4 (7.84%) Facilities Management
10 4 (7.84%) Financial Modelling
10 4 (7.84%) Incident Management
10 4 (7.84%) Performance Management
10 4 (7.84%) Project Management
Programming Languages
1 9 (17.65%) C#
2 7 (13.73%) SQL
3 5 (9.80%) VB.NET
4 4 (7.84%) PowerShell
4 4 (7.84%) T-SQL
5 3 (5.88%) JavaScript
6 2 (3.92%) Java
6 2 (3.92%) PL/SQL
6 2 (3.92%) Shell Script
Qualifications
1 5 (9.80%) Degree
2 4 (7.84%) ISEB
2 4 (7.84%) ITIL Foundation Certificate
3 3 (5.88%) CISM
3 3 (5.88%) CISSP
4 1 (1.96%) ITIL Certification
4 1 (1.96%) PRINCE2 Certification
Quality Assurance & Compliance
1 9 (17.65%) SLA
2 3 (5.88%) COBIT
2 3 (5.88%) ISO/IEC 27001
System Software
1 5 (9.80%) Active Directory
2 3 (5.88%) VMware Infrastructure
3 2 (3.92%) vSphere
3 2 (3.92%) XenApp
3 2 (3.92%) XenDesktop
Systems Management
1 2 (3.92%) SCCM
Vendors
1 11 (21.57%) Microsoft
2 4 (7.84%) Cadence
3 3 (5.88%) Sage
3 3 (5.88%) ServiceNow
3 3 (5.88%) VMware
4 2 (3.92%) Apple
4 2 (3.92%) AppSense
4 2 (3.92%) Citrix
4 2 (3.92%) Dell
4 2 (3.92%) HP
Edinburgh, Midlothian
Harvey Nash plc
Salary: £35000 - £45000 per annum + Competitive Benefits Package
Posted: 18 hours ago
Edinburgh
Sainsbury's Bank
Salary: Excellent Salary +Benefits
Posted: Yesterday
Edinburgh
Sainsbury's Bank
Salary: Excellent Salary +Benefits
Posted: Yesterday
Edinburgh
Sainsbury's Bank
Salary: Excellent Salary +Benefits
Posted: Yesterday
Edinburgh, Midlothian
Pesaro
Salary: From £40,000 to £45,000 per annum Flex Benefits Package
Posted: 5 days ago
Edinburgh
Interquest - IQ Tech
Salary: £45000 - £65000 per annum + Car Allowance & Benefits
Posted: 8 days ago
Edinburgh
Interquest - IQ Tech
Salary: £45000 - £55000 per annum + Bonus & Benefits
Posted: 8 days ago
Edinburgh
Cathcart Associates
Salary: £25000 - £30000 per annum
Posted: 15 days ago
Glasgow
Hays Specialist Recruitment Ltd
Salary: £36000 - £42000.00 per annum + benefits
Posted: 20 days ago