The table below looks at the statistics for ITSM skills in IT jobs advertised for the Scotland region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 130 155 154
Rank change year-on-year
+25 -1
Permanent jobs citing ITSM 32 11 6
As % of all permanent IT jobs located in Scotland 1.03% 0.34% 0.19%
As % of the Processes & Methodologies category 1.21% 0.42% 0.24%
Number of salaries quoted 26 2 0
Average salary £48,750 £40,000 -
Average salary % change year-on-year
+21.87% -
UK excluding London average salary £39,000 £45,000 £42,500
% change year-on-year
-13.33% +5.88%
ITSM
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Scotland region.

Processes & Methodologies Category
Scotland
Permanent IT job ads with a match in the
Processes & Methodologies category
2649 2641 2470
As % of all permanent IT jobs located in Scotland 85.15% 81.09% 79.32%
Number of salaries quoted 1763 1676 1714
Average salary £42,500 £42,500 £40,000
Average salary % change year-on-year
- +6.25%
90% offered a salary of more than £30,700 £30,000 £28,000
10% offered a salary of more than £62,500 £60,000 £62,500
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

ITSM
Jobs Demand Trend in Scotland

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Scotland region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Scotland

ITSM
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Scotland region.

ITSM Salary Trend in Scotland

ITSM
Salary Histogram in Scotland

This chart provides a salary histogram for IT jobs citing ITSM across the Scotland region over the 3 months to 19 December 2014.

ITSM Salary Histogram in Scotland

ITSM
Job Locations in Scotland

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the Scotland region over the 3 months to 19 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Edinburgh +11 24 £43,750 +75.00% 1
Glasgow +5 3 £50,250 -8.63%
North Lanarkshire - 1 £42,500 -
Aberdeen - 1 - -
ITSM
UK

ITSM
Top 30 Related IT Skills in Scotland

For the 6 months to 19 December 2014, IT jobs across the Scotland region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 33 (78.57%) Service Management
2 17 (40.48%) ITIL
3 14 (33.33%) Finance
4 9 (21.43%) Continuous Improvement
5 8 (19.05%) SQL
5 8 (19.05%) Enterprise Software
5 8 (19.05%) SaaS
6 7 (16.67%) Banking
6 7 (16.67%) Supplier Management
7 6 (14.29%) Project Management
7 6 (14.29%) Change Management
7 6 (14.29%) Oracle
7 6 (14.29%) SLA
8 5 (11.90%) Service Delivery
8 5 (11.90%) Business Intelligence
8 5 (11.90%) Agile Software Development
9 4 (9.52%) HP
9 4 (9.52%) UNIX
9 4 (9.52%) Linux
9 4 (9.52%) HTML
9 4 (9.52%) Degree
9 4 (9.52%) Java
9 4 (9.52%) JavaScript
9 4 (9.52%) JBoss
9 4 (9.52%) E-Learning
10 3 (7.14%) WebSphere
10 3 (7.14%) Remedy ITSM
10 3 (7.14%) Java EE
10 3 (7.14%) Multimedia
10 3 (7.14%) Analytical Skills

ITSM
Top Related IT Skills in Scotland by Category

For the 6 months to 19 December 2014, IT jobs across the Scotland region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 4 (9.52%) JBoss
2 3 (7.14%) WebSphere
3 2 (4.76%) Oracle Workflow
3 2 (4.76%) IBM Notes
4 1 (2.38%) MS Exchange
4 1 (2.38%) BizTalk Server
4 1 (2.38%) WebLogic
4 1 (2.38%) Mule
Applications
1 2 (4.76%) MS Office
1 2 (4.76%) Adobe Captivate
2 1 (2.38%) Adobe Creative Suite
Business Applications
1 3 (7.14%) Remedy ITSM
2 2 (4.76%) Oracle General Ledger
2 2 (4.76%) Oracle EBS R12
2 2 (4.76%) Oracle Payables
2 2 (4.76%) Oracle Receivables
2 2 (4.76%) Oracle Assets
2 2 (4.76%) Oracle EBS
3 1 (2.38%) assyst
Cloud Services
1 8 (19.05%) SaaS
Communications & Networking
1 1 (2.38%) SMTP
1 1 (2.38%) SNMP
1 1 (2.38%) TCP/IP
1 1 (2.38%) CTI
Database & Business Intelligence
1 3 (7.14%) SQL Server
2 2 (4.76%) Oracle Reports
2 2 (4.76%) Data Warehouse
2 2 (4.76%) RDBMS
2 2 (4.76%) QlikView
2 2 (4.76%) Oracle BI EE
2 2 (4.76%) Oracle ODI
2 2 (4.76%) Oracle BI Publisher
2 2 (4.76%) Relational Database
Development Applications
1 2 (4.76%) Oracle APEX
2 1 (2.38%) Selenium
2 1 (2.38%) WebDriver
2 1 (2.38%) Jenkins
2 1 (2.38%) Selenium IDE
2 1 (2.38%) JUnit
General
1 14 (33.33%) Finance
2 7 (16.67%) Banking
3 3 (7.14%) Multimedia
4 1 (2.38%) Publishing
Job Titles
1 11 (26.19%) Analyst
2 7 (16.67%) Service Analyst
3 6 (14.29%) Service Manager
3 6 (14.29%) Sales Executive
3 6 (14.29%) Sales Manager
3 6 (14.29%) Account Executive
4 4 (9.52%) Transition Manager
4 4 (9.52%) Architect
4 4 (9.52%) Service Transition Manager
5 3 (7.14%) Developer
5 3 (7.14%) Test Engineer
5 3 (7.14%) Services Delivery Analyst
6 2 (4.76%) Training Consultant
6 2 (4.76%) Oracle Analyst
6 2 (4.76%) Java Developer
6 2 (4.76%) Operations Manager
6 2 (4.76%) Systems Analyst
6 2 (4.76%) Consultant
6 2 (4.76%) Service Transition Analyst
6 2 (4.76%) Managed Services Manager
Libraries, Frameworks & Software Standards
1 4 (9.52%) HTML
2 3 (7.14%) CSS
2 3 (7.14%) Java EE
3 2 (4.76%) Dojo
3 2 (4.76%) jQuery
3 2 (4.76%) JPA
3 2 (4.76%) EJB
3 2 (4.76%) Hibernate
4 1 (2.38%) ActiveMQ
4 1 (2.38%) JSP
4 1 (2.38%) Servlets
4 1 (2.38%) Web Services
4 1 (2.38%) Flash
4 1 (2.38%) JMS
4 1 (2.38%) Middleware
4 1 (2.38%) EJB 3.0
4 1 (2.38%) HTML5
4 1 (2.38%) Apache Camel
Miscellaneous
1 8 (19.05%) Enterprise Software
2 4 (9.52%) E-Learning
3 3 (7.14%) Analytical Skills
4 2 (4.76%) Computer Science
4 2 (4.76%) Mobile App
Operating Systems
1 4 (9.52%) UNIX
1 4 (9.52%) Linux
2 2 (4.76%) Windows
3 1 (2.38%) Windows XP
3 1 (2.38%) Windows 7
Processes & Methodologies
1 33 (78.57%) Service Management
2 17 (40.48%) ITIL
3 9 (21.43%) Continuous Improvement
4 7 (16.67%) Supplier Management
5 6 (14.29%) Project Management
5 6 (14.29%) Change Management
6 5 (11.90%) Agile Software Development
6 5 (11.90%) Business Intelligence
6 5 (11.90%) Service Delivery
7 3 (7.14%) Software Testing
8 2 (4.76%) Time Management
8 2 (4.76%) ITIL V3
8 2 (4.76%) Regression Testing
8 2 (4.76%) MVC
8 2 (4.76%) Workflow
8 2 (4.76%) Stakeholder Management
9 1 (2.38%) Scrum
9 1 (2.38%) Zachman Framework
9 1 (2.38%) TOGAF
9 1 (2.38%) Automated Testing
Programming Languages
1 8 (19.05%) SQL
2 4 (9.52%) Java
2 4 (9.52%) JavaScript
3 2 (4.76%) PL/SQL
4 1 (2.38%) Shell Script
4 1 (2.38%) PowerShell
4 1 (2.38%) Perl
4 1 (2.38%) C
4 1 (2.38%) C#
Qualifications
1 4 (9.52%) Degree
2 2 (4.76%) ISEB
2 2 (4.76%) ITIL Foundation Certificate
3 1 (2.38%) SC Cleared
3 1 (2.38%) Security Cleared
Quality Assurance & Compliance
1 6 (14.29%) SLA
Systems Management
1 1 (2.38%) OpenView
1 1 (2.38%) CiscoWorks
1 1 (2.38%) SCCM
1 1 (2.38%) SCOM
Vendors
1 6 (14.29%) Oracle
2 4 (9.52%) HP
3 3 (7.14%) Remedy
4 2 (4.76%) Lotus
4 2 (4.76%) Microsoft
4 2 (4.76%) Adobe
5 1 (2.38%) Salesforce.com
Edinburgh, Midlothian
Global Technology Solutions Ltd
Salary: £55000 - £65000 per annum + Car Allowance+Benefits
Posted: 2 days ago