The table below looks at the statistics for ITSM skills in IT jobs advertised for the Scotland region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 3 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Jul 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 144 145 156
Rank change year-on-year
+1 +11
Permanent jobs citing ITSM 25 27 6
As % of all permanent IT jobs located in Scotland 0.78% 0.73% 0.19%
As % of the Processes & Methodologies category 0.89% 0.86% 0.23%
Number of salaries quoted 16 15 5
Average salary £38,500 £40,000 £52,500
Average salary % change year-on-year
-3.75% -23.80%
UK excluding London average salary £42,500 £45,000 £45,000
% change year-on-year
-5.55% -
ITSM
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Scotland region.

Processes & Methodologies Category
Scotland
Permanent IT job ads with a match in the
Processes & Methodologies category
2799 3134 2604
As % of all permanent IT jobs located in Scotland 87.80% 84.29% 80.82%
Number of salaries quoted 1776 2101 1694
Average salary £44,000 £42,500 £41,000
Average salary % change year-on-year
+3.52% +3.65%
90% offered a salary of more than £32,000 £30,000 £30,000
10% offered a salary of more than £60,000 £57,500 £60,000
UK excluding London average salary £44,500 £42,500 £40,000
% change year-on-year
+4.70% +6.25%

ITSM
Jobs Demand Trend in Scotland

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Scotland region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Scotland

ITSM
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Scotland region.

ITSM Salary Trend in Scotland

ITSM
Salary Histogram in Scotland

This chart provides a salary histogram for IT jobs citing ITSM across the Scotland region over the 3 months to 3 July 2015.

ITSM Salary Histogram in Scotland

ITSM
Job Locations in Scotland

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the Scotland region over the 3 months to 3 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Edinburgh +11 11 £38,500 -3.75% 5
Glasgow 0 4 £42,500 +10.74% 1
Stirling -5 4 £26,000 -50.47%
North Lanarkshire +5 2 £40,250 +15.00%
Highlands - 1 - -
Argyll and Bute - 1 £47,500 -
Renfrewshire - 1 £29,500 -
West Lothian - 1 £29,000 -
ITSM
UK

ITSM
Top 30 Related IT Skills in Scotland

For the 6 months to 3 July 2015, IT jobs across the Scotland region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 36 (66.67%) Service Management
2 20 (37.04%) SQL Server
3 19 (35.19%) Oracle
3 19 (35.19%) ITIL
3 19 (35.19%) Degree
4 17 (31.48%) Java
4 17 (31.48%) JBoss
4 17 (31.48%) Agile Software Development
4 17 (31.48%) WebSphere
4 17 (31.48%) Java EE
5 12 (22.22%) Software Engineering
5 12 (22.22%) Windows
5 12 (22.22%) JMS
5 12 (22.22%) JSP
5 12 (22.22%) Servlets
5 12 (22.22%) EJB
5 12 (22.22%) Computer Science
5 12 (22.22%) EJB 3.0
6 11 (20.37%) Dojo
6 11 (20.37%) jQuery
6 11 (20.37%) Relational Database
6 11 (20.37%) CSS
6 11 (20.37%) JavaScript
6 11 (20.37%) HTML
6 11 (20.37%) RDBMS
7 10 (18.52%) Analytical Skills
8 9 (16.67%) Finance
9 8 (14.81%) Service Delivery
9 8 (14.81%) Microsoft
10 7 (12.96%) Supplier Management

ITSM
Top Related IT Skills in Scotland by Category

For the 6 months to 3 July 2015, IT jobs across the Scotland region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 17 (31.48%) JBoss
1 17 (31.48%) WebSphere
Applications
1 5 (9.26%) MS Office
1 5 (9.26%) MS Excel
Business Applications
1 6 (11.11%) assyst
Cloud Services
1 3 (5.56%) SaaS
Communications & Networking
1 7 (12.96%) Firewall
2 6 (11.11%) CTI
3 4 (7.41%) WAN
4 3 (5.56%) ADSL
4 3 (5.56%) LAN
4 3 (5.56%) Ethernet
4 3 (5.56%) TCP/IP
4 3 (5.56%) Internet
4 3 (5.56%) MPLS
4 3 (5.56%) OSPF
4 3 (5.56%) BGP
4 3 (5.56%) SHDSL
4 3 (5.56%) Cisco ASA
5 2 (3.70%) Network Security
5 2 (3.70%) DNS
6 1 (1.85%) SAN
6 1 (1.85%) VPN
6 1 (1.85%) DHCP
Database & Business Intelligence
1 20 (37.04%) SQL Server
2 11 (20.37%) RDBMS
2 11 (20.37%) Relational Database
3 2 (3.70%) MySQL
3 2 (3.70%) QlikView
3 2 (3.70%) Oracle Database
3 2 (3.70%) DB2
General
1 9 (16.67%) Finance
2 3 (5.56%) Pharmaceutical
3 2 (3.70%) Law
3 2 (3.70%) Manufacturing
3 2 (3.70%) Local Government
3 2 (3.70%) German Language
4 1 (1.85%) Marketing
4 1 (1.85%) Banking
4 1 (1.85%) Telecoms
4 1 (1.85%) Aerospace
Job Titles
1 11 (20.37%) Developer
2 8 (14.81%) Java Developer
3 7 (12.96%) Analyst
3 7 (12.96%) Project Manager
4 5 (9.26%) Consultant
5 4 (7.41%) Tester
5 4 (7.41%) Desktop Support
6 3 (5.56%) Software Developer
6 3 (5.56%) Security Analyst
6 3 (5.56%) Applications Support
6 3 (5.56%) IT Security Analyst
6 3 (5.56%) Automation Tester
7 2 (3.70%) Automation Analyst
7 2 (3.70%) Software Sales Executive
7 2 (3.70%) Account Executive
7 2 (3.70%) Monitoring Engineer
7 2 (3.70%) Automation Test Analyst
7 2 (3.70%) Software Manager
7 2 (3.70%) Service Management Consultant
7 2 (3.70%) QlikView Specialist
Libraries, Frameworks & Software Standards
1 17 (31.48%) Java EE
2 12 (22.22%) JSP
2 12 (22.22%) Servlets
2 12 (22.22%) JMS
2 12 (22.22%) EJB
2 12 (22.22%) EJB 3.0
3 11 (20.37%) HTML
3 11 (20.37%) CSS
3 11 (20.37%) Dojo
3 11 (20.37%) jQuery
4 5 (9.26%) JPA
4 5 (9.26%) Hibernate
Miscellaneous
1 12 (22.22%) Computer Science
2 10 (18.52%) Analytical Skills
3 4 (7.41%) Mobile Computing
4 3 (5.56%) Fat Client
4 3 (5.56%) Thin Client
4 3 (5.56%) Blackberry
4 3 (5.56%) Data Centre
5 2 (3.70%) Enterprise Software
6 1 (1.85%) Management Information System
6 1 (1.85%) AS400
Operating Systems
1 12 (22.22%) Windows
2 7 (12.96%) Windows 8
3 4 (7.41%) Windows 7
4 3 (5.56%) UNIX
4 3 (5.56%) Linux
4 3 (5.56%) Windows XP
4 3 (5.56%) Android
Processes & Methodologies
1 36 (66.67%) Service Management
2 19 (35.19%) ITIL
3 17 (31.48%) Agile Software Development
4 12 (22.22%) Software Engineering
5 8 (14.81%) Service Delivery
6 7 (12.96%) Supplier Management
6 7 (12.96%) SIEM
7 6 (11.11%) Stakeholder Management
7 6 (11.11%) Scrum
8 5 (9.26%) MVC
8 5 (9.26%) Change Management
8 5 (9.26%) Project Management
9 4 (7.41%) Capacity Planning
9 4 (7.41%) Continuous Improvement
9 4 (7.41%) Incident Management
9 4 (7.41%) Process Management
9 4 (7.41%) Network Monitoring
10 3 (5.56%) Information Security
11 2 (3.70%) TOGAF
11 2 (3.70%) Disaster Recovery
Programming Languages
1 17 (31.48%) Java
2 11 (20.37%) JavaScript
3 2 (3.70%) SQL
4 1 (1.85%) T-SQL
Qualifications
1 19 (35.19%) Degree
2 5 (9.26%) SC Cleared
2 5 (9.26%) Security Cleared
3 3 (5.56%) CCNP
3 3 (5.56%) Cisco Certification
4 2 (3.70%) Microsoft Certification
5 1 (1.85%) CISM
5 1 (1.85%) CEH
5 1 (1.85%) CISSP
5 1 (1.85%) DV Cleared
Quality Assurance & Compliance
1 5 (9.26%) SLA
1 5 (9.26%) ISO/IEC 27001
2 4 (7.41%) COBIT
3 2 (3.70%) QA
System Software
1 4 (7.41%) VMware Infrastructure
2 3 (5.56%) XenApp
2 3 (5.56%) XenDesktop
2 3 (5.56%) vSphere
3 1 (1.85%) Active Directory
Systems Management
1 1 (1.85%) Systems Management Server (SMS)
1 1 (1.85%) WSUS
Vendors
1 19 (35.19%) Oracle
2 8 (14.81%) Microsoft
3 5 (9.26%) Cisco
4 4 (7.41%) VMware
4 4 (7.41%) Fortinet
5 3 (5.56%) Splunk
5 3 (5.56%) ArcSight
5 3 (5.56%) LogLogic
5 3 (5.56%) AppSense
5 3 (5.56%) HP
5 3 (5.56%) Dell
5 3 (5.56%) Citrix
5 3 (5.56%) Apple
6 2 (3.70%) FrontRange
6 2 (3.70%) ServiceNow
6 2 (3.70%) F5
7 1 (1.85%) Wyse
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HAYS INFORMATION TECHNOLOGY
Salary: £37000.00 - £42000.00 per annum
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HAYS INFORMATION TECHNOLOGY
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