The table below looks at the statistics for ITSM skills in IT jobs advertised for the Scotland region. Included is a guide to the salaries offered in IT jobs that have cited ITSM over the 3 months to 24 May 2016 with a comparison to the same period over the previous 2 years.

3 months to
24 May 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 123 130 141
Rank change year-on-year
+7 +11
Permanent jobs citing ITSM 34 22 35
As % of all permanent IT jobs located in Scotland 1.21% 0.75% 0.90%
As % of the Processes & Methodologies category 1.34% 0.84% 1.06%
Number of salaries quoted 22 18 22
Median salary £40,750 £40,000 £40,000
Median salary % change year-on-year
+1.87% -
90% offered a salary of more than £35,000 £34,250 £30,250
10% offered a salary of more than £55,000 £55,000 £51,400
UK excluding London median salary £43,500 £45,000 £50,000
% change year-on-year
-3.33% -10.00%
ITSM
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Scotland region.

Processes & Methodologies Category
Scotland
Permanent IT job ads with a match in the
Processes & Methodologies category
2543 2608 3295
As % of all permanent IT jobs located in Scotland 90.18% 88.92% 84.77%
Number of salaries quoted 1509 1629 2186
Median salary £45,000 £44,500 £42,500
Median salary % change year-on-year
+1.12% +4.70%
90% offered a salary of more than £30,500 £32,500 £30,000
10% offered a salary of more than £65,000 £60,000 £60,000
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

ITSM
Jobs Demand Trend in Scotland

The demand trend of job ads across the Scotland region citing ITSM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in Scotland

ITSM
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Scotland region.

ITSM Salary Trend in Scotland

ITSM
Salary Histogram in Scotland

This chart provides a salary histogram for IT jobs citing ITSM across the Scotland region over the 3 months to 24 May 2016.

ITSM Salary Histogram in Scotland

ITSM
Job Locations in Scotland

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the Scotland region over the 3 months to 24 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Edinburgh +14 24 £42,500 +7.59% 8
Glasgow -11 10 £38,674 -29.68% 1
Stirling - 1 £50,000 -
ITSM
UK

ITSM
Top 30 Related IT Skills in Scotland

For the 6 months to 24 May 2016, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Scotland region with a requirement for ITSM.

1 48 (78.69%) Service Management
2 44 (72.13%) ITIL
3 35 (57.38%) Finance
4 20 (32.79%) Analytical Skills
5 18 (29.51%) Supplier Management
6 16 (26.23%) Continuous Improvement
7 14 (22.95%) ITIL V3
7 14 (22.95%) SLA
7 14 (22.95%) Service Delivery
8 12 (19.67%) SharePoint
8 12 (19.67%) .NET
9 11 (18.03%) Degree
9 11 (18.03%) Problem Management
10 10 (16.39%) Risk Management
10 10 (16.39%) Microsoft
11 9 (14.75%) SQL
11 9 (14.75%) C#
11 9 (14.75%) XML
11 9 (14.75%) Windows
11 9 (14.75%) Retail
11 9 (14.75%) Statistics
12 8 (13.11%) Stakeholder Management
12 8 (13.11%) CRM
12 8 (13.11%) ASP.NET
12 8 (13.11%) Mentoring
12 8 (13.11%) Service Design
13 7 (11.48%) Windows Server
13 7 (11.48%) MS PowerPoint
13 7 (11.48%) Banking
14 6 (9.84%) WCF

ITSM
Top Related IT Skills in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (19.67%) SharePoint
2 4 (6.56%) IIS
3 1 (1.64%) MS Exchange
Applications
1 7 (11.48%) MS PowerPoint
2 6 (9.84%) MS Office
3 5 (8.20%) MS Excel
4 4 (6.56%) InfoPath
Business Applications
1 3 (4.92%) Sage CRM
2 2 (3.28%) Oracle ERP
2 2 (3.28%) Remedy ITSM
Cloud Services
1 1 (1.64%) Office 365
Communications & Networking
1 4 (6.56%) SMS
2 1 (1.64%) SAN
Database & Business Intelligence
1 6 (9.84%) SQL Server
2 2 (3.28%) BusinessObjects
2 2 (3.28%) MS Access
2 2 (3.28%) SQL Server Reporting Services
3 1 (1.64%) Crystal Reports
3 1 (1.64%) Oracle Reports
General
1 35 (57.38%) Finance
2 9 (14.75%) Retail
3 7 (11.48%) Banking
4 3 (4.92%) Retail Banking
5 1 (1.64%) Billing
Job Titles
1 18 (29.51%) Service Manager
2 17 (27.87%) IT Manager
3 11 (18.03%) IT Services Manager
4 10 (16.39%) Analyst
5 8 (13.11%) Applications Support
6 7 (11.48%) IT Analyst
6 7 (11.48%) Team Leader
7 6 (9.84%) Delivery Manager
7 6 (9.84%) Service Transition Manager
7 6 (9.84%) Services Delivery Manager
7 6 (9.84%) Support Team Leader
7 6 (9.84%) Transition Manager
8 5 (8.20%) Consultant
8 5 (8.20%) IT Security Manager
8 5 (8.20%) Security Manager
8 5 (8.20%) Service Analyst
9 4 (6.56%) IT Support
10 3 (4.92%) Software Team Leader
10 3 (4.92%) Technical Specialist
11 2 (3.28%) Support Manager
Libraries, Frameworks & Software Standards
1 12 (19.67%) .NET
2 9 (14.75%) XML
3 8 (13.11%) ASP.NET
4 6 (9.84%) REST
4 6 (9.84%) SOAP
4 6 (9.84%) WCF
4 6 (9.84%) Web Services
5 4 (6.56%) Flash
6 3 (4.92%) HTML
7 2 (3.28%) CGI
7 2 (3.28%) Java EE
7 2 (3.28%) WPF
Miscellaneous
1 20 (32.79%) Analytical Skills
2 9 (14.75%) Statistics
3 4 (6.56%) Data Centre
4 2 (3.28%) Computer Science
5 1 (1.64%) Blackberry
5 1 (1.64%) CMDB
5 1 (1.64%) Fat Client
5 1 (1.64%) Mobile Computing
5 1 (1.64%) Thin Client
Operating Systems
1 9 (14.75%) Windows
2 7 (11.48%) Windows Server
3 5 (8.20%) Windows Server 2008
4 4 (6.56%) Windows XP
5 2 (3.28%) Unix
6 1 (1.64%) Android
6 1 (1.64%) Windows 8
6 1 (1.64%) Windows Server 2003
6 1 (1.64%) Windows Server 2012
Processes & Methodologies
1 48 (78.69%) Service Management
2 44 (72.13%) ITIL
3 18 (29.51%) Supplier Management
4 16 (26.23%) Continuous Improvement
5 14 (22.95%) ITIL V3
5 14 (22.95%) Service Delivery
6 11 (18.03%) Problem Management
7 10 (16.39%) Risk Management
8 8 (13.11%) CRM
8 8 (13.11%) Mentoring
8 8 (13.11%) Service Design
8 8 (13.11%) Stakeholder Management
9 6 (9.84%) Change Management
9 6 (9.84%) Line Management
9 6 (9.84%) Non-Functional Testing
9 6 (9.84%) Trend Analysis
10 5 (8.20%) Data Security
10 5 (8.20%) Disaster Recovery
10 5 (8.20%) Penetration Testing
10 5 (8.20%) Security Management
Programming Languages
1 9 (14.75%) C#
1 9 (14.75%) SQL
2 5 (8.20%) VB.NET
3 4 (6.56%) PL/SQL
3 4 (6.56%) PowerShell
3 4 (6.56%) T-SQL
4 3 (4.92%) JavaScript
5 2 (3.28%) Java
5 2 (3.28%) Shell Script
Qualifications
1 11 (18.03%) Degree
2 5 (8.20%) CISM
2 5 (8.20%) CISSP
3 4 (6.56%) ISEB
3 4 (6.56%) ITIL Foundation Certificate
4 2 (3.28%) SC Cleared
4 2 (3.28%) Security Cleared
5 1 (1.64%) ITIL Certification
5 1 (1.64%) PRINCE2 Certification
Quality Assurance & Compliance
1 14 (22.95%) SLA
2 5 (8.20%) COBIT
2 5 (8.20%) ISO/IEC 27001
System Software
1 5 (8.20%) Active Directory
2 2 (3.28%) VMware Infrastructure
3 1 (1.64%) vSphere
3 1 (1.64%) XenApp
3 1 (1.64%) XenDesktop
Systems Management
1 1 (1.64%) SCCM
Vendors
1 10 (16.39%) Microsoft
2 4 (6.56%) Cadence
2 4 (6.56%) ServiceNow
3 3 (4.92%) Oracle
3 3 (4.92%) Sage
4 2 (3.28%) Northgate
4 2 (3.28%) Remedy
4 2 (3.28%) VMware
5 1 (1.64%) Adobe
5 1 (1.64%) Altiris
5 1 (1.64%) Apple
5 1 (1.64%) AppSense
5 1 (1.64%) Citrix
5 1 (1.64%) Dell
5 1 (1.64%) HP
5 1 (1.64%) Symantec
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Posted: 17 hours ago
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Salary: Competitive Salary Package
Posted: Yesterday
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Salary: £35000 - £45000 per annum + Competitive Benefits Package
Posted: Yesterday
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Salary: £45000 - £65000 per annum + Car Allowance & Benefits
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Salary: £45000 - £55000 per annum + Bonus & Benefits
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Salary: £30000 - £40000 per annum + benefits
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