The table below looks at the statistics for ITSM skills in IT jobs advertised for the Scotland region. Included is a guide to the salaries offered in IT jobs that have cited ITSM over the 3 months to 29 July 2016 with a comparison to the same period over the previous 2 years.

3 months to
29 Jul 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 117 137 157
Rank change year-on-year
+20 +20
Permanent jobs citing ITSM 38 30 27
As % of all permanent IT jobs located in Scotland 1.32% 0.95% 0.73%
As % of the Processes & Methodologies category 1.46% 1.05% 0.84%
Number of salaries quoted 14 19 15
Median salary £40,000 £38,500 £40,000
Median salary % change year-on-year
+3.89% -3.75%
90% offered a salary of more than £29,000 £28,800 £32,000
10% offered a salary of more than £51,000 £45,500 £64,500
UK excluding London median salary £42,500 £42,500 £42,500
ITSM
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Scotland region.

Processes & Methodologies Category
Scotland
Permanent IT job ads with a match in the
Processes & Methodologies category
2606 2847 3212
As % of all permanent IT jobs located in Scotland 90.20% 90.50% 86.32%
Number of salaries quoted 1473 1819 2152
Median salary £45,000 £42,500 £42,500
Median salary % change year-on-year
+5.88% -
90% offered a salary of more than £30,000 £31,500 £30,000
10% offered a salary of more than £63,950 £60,000 £62,000
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

ITSM
Jobs Demand Trend in Scotland

The demand trend of job ads across the Scotland region citing ITSM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in Scotland

ITSM
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Scotland region.

ITSM Salary Trend in Scotland

ITSM
Salary Histogram in Scotland

This chart provides a salary histogram for IT jobs citing ITSM across the Scotland region over the 3 months to 29 July 2016.

ITSM Salary Histogram in Scotland

ITSM
Job Locations in Scotland

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the Scotland region over the 3 months to 29 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Edinburgh +11 24 £40,000 +3.89% 2
Glasgow +6 13 £40,000 -5.88% 1
ITSM
UK

ITSM
Top 30 Related IT Skills in Scotland

For the 6 months to 29 July 2016, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Scotland region with a requirement for ITSM.

1 53 (77.94%) Service Management
2 42 (61.76%) ITIL
3 31 (45.59%) Finance
4 22 (32.35%) Degree
5 21 (30.88%) Analytical Skills
6 17 (25.00%) ITIL V3
7 14 (20.59%) COBIT
8 13 (19.12%) Continuous Improvement
8 13 (19.12%) ServiceNow
8 13 (19.12%) Supplier Management
9 12 (17.65%) SharePoint
10 11 (16.18%) CRM
10 11 (16.18%) SQL
10 11 (16.18%) .NET
10 11 (16.18%) Risk Management
10 11 (16.18%) Data Centre
11 10 (14.71%) Problem Management
11 10 (14.71%) Performance Management
11 10 (14.71%) Service Delivery
12 9 (13.24%) Change Management
12 9 (13.24%) Law
12 9 (13.24%) FrontRange
12 9 (13.24%) IT Governance
12 9 (13.24%) Retail
12 9 (13.24%) Oracle
12 9 (13.24%) XML
12 9 (13.24%) SLA
12 9 (13.24%) Business Transformation
12 9 (13.24%) Portfolio Management
12 9 (13.24%) Test Strategy

ITSM
Top Related IT Skills in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (17.65%) SharePoint
2 2 (2.94%) IIS
3 1 (1.47%) MS Exchange
Applications
1 4 (5.88%) MS Excel
2 3 (4.41%) MS Office
3 2 (2.94%) InfoPath
3 2 (2.94%) MS PowerPoint
Business Applications
1 7 (10.29%) Remedy ITSM
2 4 (5.88%) Oracle ERP
3 3 (4.41%) Oracle Assets
3 3 (4.41%) Oracle Payables
3 3 (4.41%) Sage CRM
4 2 (2.94%) Eloqua
Cloud Services
1 1 (1.47%) Office 365
Communications & Networking
1 1 (1.47%) SMS
Database & Business Intelligence
1 5 (7.35%) SQL Server
2 4 (5.88%) BusinessObjects
2 4 (5.88%) MS Access
3 3 (4.41%) DataStage
4 2 (2.94%) SQL Server Reporting Services
5 1 (1.47%) Crystal Reports
5 1 (1.47%) Oracle Reports
5 1 (1.47%) RDBMS
5 1 (1.47%) Relational Database
General
1 31 (45.59%) Finance
2 9 (13.24%) Law
2 9 (13.24%) Retail
3 8 (11.76%) Banking
4 3 (4.41%) General Ledger
4 3 (4.41%) Retail Banking
5 2 (2.94%) Marketing
6 1 (1.47%) Billing
6 1 (1.47%) Telecoms
Job Titles
1 13 (19.12%) Analyst
1 13 (19.12%) Applications Support
1 13 (19.12%) IT Manager
2 12 (17.65%) Consultant
3 11 (16.18%) Service Manager
4 9 (13.24%) Management Consultant
4 9 (13.24%) Service Management Consultant
5 8 (11.76%) IT Analyst
6 7 (10.29%) IT Services Manager
6 7 (10.29%) Team Leader
7 6 (8.82%) Service Analyst
7 6 (8.82%) Support Team Leader
8 5 (7.35%) IT Security Manager
8 5 (7.35%) Security Manager
8 5 (7.35%) Support Manager
9 4 (5.88%) Applications Support Analyst
9 4 (5.88%) IT Support
9 4 (5.88%) Support Analyst
10 3 (4.41%) Service Transition Manager
10 3 (4.41%) Software Team Leader
Libraries, Frameworks & Software Standards
1 11 (16.18%) .NET
2 9 (13.24%) XML
3 6 (8.82%) ASP.NET
4 4 (5.88%) CGI
4 4 (5.88%) REST
4 4 (5.88%) SOAP
4 4 (5.88%) WCF
4 4 (5.88%) Web Services
5 3 (4.41%) HTML
5 3 (4.41%) Java EE
6 2 (2.94%) WPF
7 1 (1.47%) Flash
Miscellaneous
1 21 (30.88%) Analytical Skills
2 11 (16.18%) Data Centre
3 4 (5.88%) CMDB
4 3 (4.41%) Reference Data
4 3 (4.41%) Statistics
5 2 (2.94%) Computer Science
Operating Systems
1 7 (10.29%) Unix
2 5 (7.35%) Windows
2 5 (7.35%) Windows Server
3 3 (4.41%) Linux
3 3 (4.41%) Solaris
4 2 (2.94%) Windows Server 2008
4 2 (2.94%) Windows XP
Processes & Methodologies
1 53 (77.94%) Service Management
2 42 (61.76%) ITIL
3 17 (25.00%) ITIL V3
4 13 (19.12%) Continuous Improvement
4 13 (19.12%) Supplier Management
5 11 (16.18%) CRM
5 11 (16.18%) Risk Management
6 10 (14.71%) Performance Management
6 10 (14.71%) Problem Management
6 10 (14.71%) Service Delivery
7 9 (13.24%) Business Transformation
7 9 (13.24%) Change Management
7 9 (13.24%) IT Governance
7 9 (13.24%) Portfolio Management
7 9 (13.24%) Test Strategy
8 7 (10.29%) Stakeholder Management
9 6 (8.82%) Trend Analysis
10 5 (7.35%) Mentoring
10 5 (7.35%) Root Cause Analysis
10 5 (7.35%) Security Testing
Programming Languages
1 11 (16.18%) SQL
2 7 (10.29%) C#
3 6 (8.82%) PL/SQL
4 4 (5.88%) Java
4 4 (5.88%) JavaScript
5 3 (4.41%) Perl
5 3 (4.41%) VB.NET
6 2 (2.94%) PowerShell
6 2 (2.94%) Shell Script
6 2 (2.94%) T-SQL
Qualifications
1 22 (32.35%) Degree
2 5 (7.35%) CISM
2 5 (7.35%) CISSP
3 4 (5.88%) SC Cleared
3 4 (5.88%) Security Cleared
4 2 (2.94%) ITIL Foundation Certificate
5 1 (1.47%) ISEB
5 1 (1.47%) ITIL Certification
Quality Assurance & Compliance
1 14 (20.59%) COBIT
2 9 (13.24%) SLA
3 5 (7.35%) ISO/IEC 27001
4 3 (4.41%) Data Quality
System Software
1 3 (4.41%) Active Directory
2 1 (1.47%) VMware Infrastructure
Vendors
1 13 (19.12%) ServiceNow
2 9 (13.24%) FrontRange
2 9 (13.24%) Oracle
3 7 (10.29%) Microsoft
3 7 (10.29%) Remedy
4 4 (5.88%) Northgate
5 3 (4.41%) Ab Initio
5 3 (4.41%) BMC
5 3 (4.41%) Informatica
5 3 (4.41%) Sage
6 1 (1.47%) Adobe
6 1 (1.47%) Altiris
6 1 (1.47%) Cadence
6 1 (1.47%) Symantec
6 1 (1.47%) VMware
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Salary: £35000 - £65000 per annum + Bonus+home working+benefits
Posted: 3 days ago
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Salary: £35000 - £45000 per annum + Competitive Benefits Package
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Glasgow, UK
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Salary: Highly Competitive Benefits Package
Posted: 22 days ago