The table below looks at the statistics for ITSM skills in IT jobs advertised for the Scotland region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 29 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Jul 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 132 148 160
Rank change year-on-year
+16 +12
Permanent jobs citing ITSM 30 27 8
As % of all permanent IT jobs located in Scotland 0.95% 0.73% 0.24%
As % of the Processes & Methodologies category 1.08% 0.87% 0.30%
Number of salaries quoted 19 15 7
Average salary £38,500 £40,000 £52,500
Average salary % change year-on-year
-3.75% -23.80%
90% offered a salary of more than £28,800 £32,000 £46,500
10% offered a salary of more than £45,500 £64,500 £53,500
UK excluding London average salary £42,500 £42,500 £42,500
ITSM
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Scotland region.

Processes & Methodologies Category
Scotland
Permanent IT job ads with a match in the
Processes & Methodologies category
2781 3119 2692
As % of all permanent IT jobs located in Scotland 88.48% 83.87% 82.10%
Number of salaries quoted 1771 2076 1760
Average salary £42,926 £42,500 £41,500
Average salary % change year-on-year
+1.00% +2.40%
90% offered a salary of more than £32,000 £30,000 £30,000
10% offered a salary of more than £62,500 £57,500 £60,000
UK excluding London average salary £44,500 £42,500 £40,995
% change year-on-year
+4.70% +3.67%

ITSM
Jobs Demand Trend in Scotland

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Scotland region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Scotland

ITSM
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Scotland region.

ITSM Salary Trend in Scotland

ITSM
Salary Histogram in Scotland

This chart provides a salary histogram for IT jobs citing ITSM across the Scotland region over the 3 months to 29 July 2015.

ITSM Salary Histogram in Scotland

ITSM
Job Locations in Scotland

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the Scotland region over the 3 months to 29 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Edinburgh +20 18 £38,500 +10.00% 4
Stirling -3 5 £26,000 -50.47%
Glasgow +4 4 £42,500 +15.64% 1
Aberdeen - 1 - -
Renfrewshire - 1 £29,500 -
Argyll and Bute - 1 £47,500 -
ITSM
UK

ITSM
Top 30 Related IT Skills in Scotland

For the 6 months to 29 July 2015, IT jobs across the Scotland region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 40 (74.07%) Service Management
2 25 (46.30%) Degree
3 23 (42.59%) SQL Server
4 22 (40.74%) Oracle
4 22 (40.74%) Java
4 22 (40.74%) JBoss
4 22 (40.74%) WebSphere
4 22 (40.74%) Java EE
4 22 (40.74%) Agile Software Development
5 21 (38.89%) ITIL
6 18 (33.33%) EJB
6 18 (33.33%) JSP
6 18 (33.33%) Servlets
6 18 (33.33%) JMS
6 18 (33.33%) Software Engineering
6 18 (33.33%) Computer Science
6 18 (33.33%) EJB 3.0
7 16 (29.63%) jQuery
7 16 (29.63%) Relational Database
7 16 (29.63%) Dojo
7 16 (29.63%) RDBMS
7 16 (29.63%) CSS
7 16 (29.63%) JavaScript
7 16 (29.63%) HTML
8 12 (22.22%) CTI
8 12 (22.22%) Scrum
9 11 (20.37%) Windows
10 9 (16.67%) Analytical Skills
11 8 (14.81%) Microsoft
11 8 (14.81%) Finance

ITSM
Top Related IT Skills in Scotland by Category

For the 6 months to 29 July 2015, IT jobs across the Scotland region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 22 (40.74%) JBoss
1 22 (40.74%) WebSphere
Applications
1 6 (11.11%) MS Office
2 4 (7.41%) MS Excel
Business Applications
1 6 (11.11%) assyst
Cloud Services
1 1 (1.85%) SaaS
Communications & Networking
1 12 (22.22%) CTI
2 6 (11.11%) Firewall
3 3 (5.56%) Internet
3 3 (5.56%) WAN
4 2 (3.70%) ADSL
4 2 (3.70%) LAN
4 2 (3.70%) Ethernet
4 2 (3.70%) TCP/IP
4 2 (3.70%) DNS
4 2 (3.70%) MPLS
4 2 (3.70%) OSPF
4 2 (3.70%) BGP
4 2 (3.70%) SHDSL
4 2 (3.70%) Network Security
4 2 (3.70%) Cisco ASA
5 1 (1.85%) SAN
5 1 (1.85%) VPN
5 1 (1.85%) DHCP
Database & Business Intelligence
1 23 (42.59%) SQL Server
2 16 (29.63%) RDBMS
2 16 (29.63%) Relational Database
3 2 (3.70%) QlikView
General
1 8 (14.81%) Finance
2 4 (7.41%) Law
3 3 (5.56%) Pharmaceutical
4 2 (3.70%) Manufacturing
4 2 (3.70%) Local Government
5 1 (1.85%) Marketing
5 1 (1.85%) Telecoms
5 1 (1.85%) Aerospace
Job Titles
1 10 (18.52%) Developer
1 10 (18.52%) Analyst
2 7 (12.96%) Tester
2 7 (12.96%) Consultant
2 7 (12.96%) Java Developer
3 6 (11.11%) Automation Tester
4 5 (9.26%) Automation Analyst
4 5 (9.26%) Automation Test Analyst
4 5 (9.26%) Desktop Support
4 5 (9.26%) Test Analyst
5 4 (7.41%) Project Manager
5 4 (7.41%) Test Engineer
5 4 (7.41%) Service Management Consultant
5 4 (7.41%) Management Consultant
6 3 (5.56%) IT Security Analyst
6 3 (5.56%) Security Analyst
6 3 (5.56%) Software Developer
7 2 (3.70%) Software Engineer
7 2 (3.70%) Network Engineer
7 2 (3.70%) Support Engineer
Libraries, Frameworks & Software Standards
1 22 (40.74%) Java EE
2 18 (33.33%) JSP
2 18 (33.33%) Servlets
2 18 (33.33%) JMS
2 18 (33.33%) EJB
2 18 (33.33%) EJB 3.0
3 16 (29.63%) HTML
3 16 (29.63%) CSS
3 16 (29.63%) Dojo
3 16 (29.63%) jQuery
4 4 (7.41%) JPA
4 4 (7.41%) Hibernate
Miscellaneous
1 18 (33.33%) Computer Science
2 9 (16.67%) Analytical Skills
3 5 (9.26%) Data Centre
3 5 (9.26%) Mobile Computing
4 4 (7.41%) Fat Client
4 4 (7.41%) Thin Client
4 4 (7.41%) Blackberry
5 1 (1.85%) Management Information System
5 1 (1.85%) AS400
Operating Systems
1 11 (20.37%) Windows
2 6 (11.11%) Windows 8
3 4 (7.41%) Android
4 3 (5.56%) Linux
4 3 (5.56%) UNIX
5 2 (3.70%) Windows 7
6 1 (1.85%) Windows XP
Processes & Methodologies
1 40 (74.07%) Service Management
2 22 (40.74%) Agile Software Development
3 21 (38.89%) ITIL
4 18 (33.33%) Software Engineering
5 12 (22.22%) Scrum
6 6 (11.11%) Service Delivery
6 6 (11.11%) SIEM
7 5 (9.26%) Supplier Management
7 5 (9.26%) Change Management
8 4 (7.41%) MVC
8 4 (7.41%) Stakeholder Management
8 4 (7.41%) Incident Management
8 4 (7.41%) IT Governance
8 4 (7.41%) TOGAF
8 4 (7.41%) Performance Management
8 4 (7.41%) Test Strategy
8 4 (7.41%) Automation Testing
8 4 (7.41%) Portfolio Management
9 3 (5.56%) Network Monitoring
9 3 (5.56%) Capacity Planning
Programming Languages
1 22 (40.74%) Java
2 16 (29.63%) JavaScript
3 2 (3.70%) SQL
4 1 (1.85%) T-SQL
Qualifications
1 25 (46.30%) Degree
2 5 (9.26%) SC Cleared
2 5 (9.26%) Security Cleared
3 2 (3.70%) CCNP
3 2 (3.70%) Cisco Certification
3 2 (3.70%) Microsoft Certification
4 1 (1.85%) CISM
4 1 (1.85%) CEH
4 1 (1.85%) CISSP
4 1 (1.85%) DV Cleared
Quality Assurance & Compliance
1 6 (11.11%) COBIT
2 5 (9.26%) SLA
3 4 (7.41%) ISO/IEC 27001
System Software
1 5 (9.26%) VMware Infrastructure
2 4 (7.41%) XenApp
2 4 (7.41%) XenDesktop
2 4 (7.41%) vSphere
3 1 (1.85%) Active Directory
Systems Management
1 1 (1.85%) Systems Management Server (SMS)
1 1 (1.85%) WSUS
Vendors
1 22 (40.74%) Oracle
2 8 (14.81%) Microsoft
3 5 (9.26%) VMware
4 4 (7.41%) AppSense
4 4 (7.41%) FrontRange
4 4 (7.41%) HP
4 4 (7.41%) Dell
4 4 (7.41%) Citrix
4 4 (7.41%) Apple
4 4 (7.41%) Cisco
4 4 (7.41%) ServiceNow
5 3 (5.56%) Splunk
5 3 (5.56%) ArcSight
5 3 (5.56%) LogLogic
5 3 (5.56%) Fortinet
6 2 (3.70%) F5
7 1 (1.85%) Wyse
Inverness, Highland
Parity Professionals
Salary: excellent benefits package
Posted: 23 hours ago
Edinburgh, Midlothian
HAYS INFORMATION TECHNOLOGY
Salary: £38000.00 - £50000.00 per annum + benefits
Posted: Yesterday
Glasgow, Lanarkshire
EY
Salary: Competitive
Posted: 5 days ago
Edinburgh, Midlothian
Harvey Nash plc
Salary: £35000 - £45000 per annum + Competitive Benefits Package
Posted: 6 days ago
Edinburgh, Midlothian
HAYS INFORMATION TECHNOLOGY
Salary: £37000.00 - £42000.00 per annum
Posted: 6 days ago
Edinburgh, Midlothian
HAYS INFORMATION TECHNOLOGY
Salary: £35000.00 - £38000.00 per annum
Posted: 6 days ago