The table below looks at the statistics for ITSM skills in IT jobs advertised for the Scotland region. Included is a guide to the salaries offered in IT jobs that have cited ITSM over the 3 months to 26 February 2017 with a comparison to the same period over the previous 2 years.

3 months to
26 Feb 2017
Same period 2016 Same period 2015
IT Service Management (ITSM)
UK / Scotland
Rank 108 126 127
Rank change year-on-year
+18 +1
Permanent jobs citing ITSM 25 29 37
As % of all permanent IT jobs located in Scotland 1.12% 0.98% 1.17%
As % of the Processes & Methodologies category 1.24% 1.08% 1.33%
Number of salaries quoted 19 23 29
Median salary £50,000 £37,500 £45,000
Median salary % change year-on-year
+33.33% -16.66%
90% offered a salary of more than £23,800 £30,000 £32,500
10% offered a salary of more than £60,000 £49,500 £62,000
UK excluding London median salary £47,500 £43,845 £40,575
% change year-on-year
+8.33% +8.05%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Scotland region.

Processes & Methodologies Category
Scotland
Permanent IT job ads with a match in the
Processes & Methodologies category
2022 2681 2791
As % of all permanent IT jobs located in Scotland 90.23% 90.91% 88.63%
Number of salaries quoted 1315 1704 1748
Median salary £45,000 £45,000 £44,000
Median salary % change year-on-year
- +2.27%
90% offered a salary of more than £32,500 £32,500 £32,500
10% offered a salary of more than £67,500 £60,000 £65,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

ITSM
Jobs Demand Trend in Scotland

The demand trend of job ads across the Scotland region citing ITSM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in Scotland

ITSM
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Scotland region.

ITSM Salary Trend in Scotland

ITSM
Salary Histogram in Scotland

This chart provides a salary histogram for IT jobs citing ITSM across the Scotland region over the 3 months to 26 February 2017.

ITSM Salary Histogram in Scotland

ITSM
Job Locations in Scotland

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the Scotland region over the 3 months to 26 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Glasgow +28 14 £40,000 +11.11% 1
Edinburgh 0 11 £50,000 +33.33% 3
ITSM
UK

ITSM
Top 30 Related IT Skills in Scotland

For the 6 months to 26 February 2017, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Scotland region with a requirement for ITSM.

1 28 (75.68%) Service Management
2 23 (62.16%) ITIL
3 21 (56.76%) Finance
4 14 (37.84%) Degree
5 12 (32.43%) Continuous Improvement
6 11 (29.73%) ITIL Certification
7 10 (27.03%) COBIT
8 8 (21.62%) Problem Management
8 8 (21.62%) Service Delivery
9 7 (18.92%) SLA
9 7 (18.92%) Microsoft
9 7 (18.92%) Supplier Management
10 6 (16.22%) assyst
10 6 (16.22%) Incident Management
10 6 (16.22%) Marketing
10 6 (16.22%) Process Improvement
10 6 (16.22%) Analytical Skills
10 6 (16.22%) Disaster Recovery
11 5 (13.51%) Management Information System
11 5 (13.51%) Business Continuity
11 5 (13.51%) CISSP
11 5 (13.51%) Banking
11 5 (13.51%) CISM
11 5 (13.51%) IT Asset Management
11 5 (13.51%) Presales
11 5 (13.51%) Trend Analysis
11 5 (13.51%) ISO/IEC 27001
12 4 (10.81%) Risk Analysis
12 4 (10.81%) Security Testing
12 4 (10.81%) Privileged Access Management

ITSM
Top Related IT Skills in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (5.41%) IBM Notes
2 1 (2.70%) SharePoint
2 1 (2.70%) WebSphere
Applications
1 3 (8.11%) MS Excel
1 3 (8.11%) MS Office
2 2 (5.41%) Siemens NX
2 2 (5.41%) SOLIDWORKS
3 1 (2.70%) Adobe Captivate
Business Applications
1 6 (16.22%) assyst
2 2 (5.41%) Remedy ITSM
2 2 (5.41%) Teamcenter
3 1 (2.70%) Eloqua
Cloud Services
1 3 (8.11%) Office 365
2 2 (5.41%) Cloud Computing
2 2 (5.41%) Microsoft Azure
Communications & Networking
1 1 (2.70%) Internet
General
1 21 (56.76%) Finance
2 6 (16.22%) Marketing
3 5 (13.51%) Banking
4 2 (5.41%) Manufacturing
5 1 (2.70%) Retail
Job Titles
1 8 (21.62%) IT Manager
2 5 (13.51%) Consultant
2 5 (13.51%) ITSM Consultant
2 5 (13.51%) Presales Consultant
2 5 (13.51%) Senior Manager
2 5 (13.51%) Senior Service Manager
2 5 (13.51%) Service Management Manager
3 4 (10.81%) Incident Manager
3 4 (10.81%) IT Security Manager
3 4 (10.81%) Security Manager
4 3 (8.11%) Incident and Problem Manager
4 3 (8.11%) Major Incident Manager
4 3 (8.11%) Problem Manager
4 3 (8.11%) Service Manager
5 2 (5.41%) 1st Line Support
5 2 (5.41%) Head of Information
5 2 (5.41%) Head of Information Services
5 2 (5.41%) IT Services Manager
5 2 (5.41%) ITSM Specialist
6 1 (2.70%) Linux Support
Libraries, Frameworks & Software Standards
1 3 (8.11%) Middleware
2 1 (2.70%) HTML
Miscellaneous
1 6 (16.22%) Analytical Skills
2 5 (13.51%) Management Information System
3 3 (8.11%) User Experience
4 2 (5.41%) CMDB
4 2 (5.41%) Computer Science
4 2 (5.41%) Hybrid Cloud
4 2 (5.41%) Virtual Team
5 1 (2.70%) Social Media
Operating Systems
1 1 (2.70%) CentOS
1 1 (2.70%) Linux
1 1 (2.70%) Windows
Processes & Methodologies
1 28 (75.68%) Service Management
2 23 (62.16%) ITIL
3 12 (32.43%) Continuous Improvement
4 8 (21.62%) Problem Management
4 8 (21.62%) Service Delivery
5 7 (18.92%) Supplier Management
6 6 (16.22%) Disaster Recovery
6 6 (16.22%) Incident Management
6 6 (16.22%) Process Improvement
7 5 (13.51%) Business Continuity
7 5 (13.51%) IT Asset Management
7 5 (13.51%) Presales
7 5 (13.51%) Trend Analysis
8 4 (10.81%) Data Security
8 4 (10.81%) Penetration Testing
8 4 (10.81%) People Management
8 4 (10.81%) Privileged Access Management
8 4 (10.81%) Risk Management
8 4 (10.81%) Security Management
8 4 (10.81%) Service Design
Programming Languages
1 1 (2.70%) SQL
Qualifications
1 14 (37.84%) Degree
2 11 (29.73%) ITIL Certification
3 5 (13.51%) CISM
3 5 (13.51%) CISSP
Quality Assurance & Compliance
1 10 (27.03%) COBIT
2 7 (18.92%) SLA
3 5 (13.51%) ISO/IEC 27001
Vendors
1 7 (18.92%) Microsoft
2 2 (5.41%) BMC
2 2 (5.41%) Lotus
2 2 (5.41%) Remedy
2 2 (5.41%) SAP
3 1 (2.70%) Adobe
3 1 (2.70%) HP
3 1 (2.70%) LANDesk
3 1 (2.70%) Red Hat
Edinburgh, Midlothian
Durham Professional Services Ltd
Posted: 2 days ago
Renfrew, Renfrewshire
Sopra Steria Recruitment
Salary: From £49,000 to £51,750 per annum plus benefits
Posted: 6 days ago
Glasgow
British Red Cross
Salary: £40000 - £45000 per annum + benefits
Posted: 4 days ago
Edinburgh, Midlothian
Harvey Nash plc
Salary: £40000 - £48000 per annum + Competitive Benefits Package
Posted: 5 days ago
Edinburgh
Hays Specialist Recruitment Ltd
Salary: £20000.00 - £22000.00 per annum
Posted: 23 days ago