The table below looks at the statistics for ITSM skills in IT jobs advertised for the Scotland region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 27 February 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Feb 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 122 154 130
Rank change year-on-year
+32 -24
Permanent jobs citing ITSM 32 9 19
As % of all permanent IT jobs located in Scotland 1.02% 0.26% 0.66%
As % of the Processes & Methodologies category 1.22% 0.32% 0.82%
Number of salaries quoted 24 5 10
Average salary £40,000 £30,000 £37,500
Average salary % change year-on-year
+33.33% -20.00%
90% offered a salary of more than £32,500 £26,700 £22,500
10% offered a salary of more than £60,000 £45,000 £70,000
UK excluding London average salary £41,837 £42,500 £45,000
% change year-on-year
-1.56% -5.55%
ITSM
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Scotland region.

Processes & Methodologies Category
Scotland
Permanent IT job ads with a match in the
Processes & Methodologies category
2631 2805 2310
As % of all permanent IT jobs located in Scotland 83.98% 81.97% 79.85%
Number of salaries quoted 1666 1838 1446
Average salary £43,500 £42,500 £42,500
Average salary % change year-on-year
+2.35% -
90% offered a salary of more than £32,500 £30,000 £28,500
10% offered a salary of more than £60,000 £60,000 £62,500
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

ITSM
Jobs Demand Trend in Scotland

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Scotland region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Scotland

ITSM
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Scotland region.

ITSM Salary Trend in Scotland

ITSM
Salary Histogram in Scotland

This chart provides a salary histogram for IT jobs citing ITSM across the Scotland region over the 3 months to 27 February 2015.

ITSM Salary Histogram in Scotland

ITSM
Job Locations in Scotland

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the Scotland region over the 3 months to 27 February 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Edinburgh +21 28 £40,000 +40.35% 4
Glasgow +15 3 £62,500 +13.63% 1
North Lanarkshire - 1 £45,000 -
ITSM
UK

ITSM
Top 30 Related IT Skills in Scotland

For the 6 months to 27 February 2015, IT jobs across the Scotland region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 35 (62.50%) Service Management
2 15 (26.79%) Oracle
3 14 (25.00%) SQL Server
3 14 (25.00%) Agile Software Development
4 13 (23.21%) ITIL
4 13 (23.21%) JBoss
5 12 (21.43%) Java
5 12 (21.43%) WebSphere
5 12 (21.43%) Java EE
5 12 (21.43%) Enterprise Software
6 11 (19.64%) SaaS
6 11 (19.64%) Continuous Improvement
6 11 (19.64%) Degree
6 11 (19.64%) Supplier Management
6 11 (19.64%) Finance
7 8 (14.29%) EJB
7 8 (14.29%) Banking
7 8 (14.29%) Analytical Skills
8 7 (12.50%) EJB 3.0
8 7 (12.50%) Software Engineering
8 7 (12.50%) Computer Science
8 7 (12.50%) JSP
8 7 (12.50%) Servlets
8 7 (12.50%) JavaScript
8 7 (12.50%) JMS
9 6 (10.71%) HTML
9 6 (10.71%) CSS
9 6 (10.71%) SQL
9 6 (10.71%) assyst
9 6 (10.71%) Service Delivery

ITSM
Top Related IT Skills in Scotland by Category

For the 6 months to 27 February 2015, IT jobs across the Scotland region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 13 (23.21%) JBoss
2 12 (21.43%) WebSphere
3 1 (1.79%) Mule
3 1 (1.79%) WebLogic
3 1 (1.79%) IBM Notes
3 1 (1.79%) MS Exchange
3 1 (1.79%) BizTalk Server
3 1 (1.79%) Oracle Workflow
Applications
1 2 (3.57%) MS Excel
2 1 (1.79%) Adobe Captivate
2 1 (1.79%) Adobe Creative Suite
2 1 (1.79%) MS Office
Business Applications
1 6 (10.71%) assyst
2 1 (1.79%) Remedy ITSM
2 1 (1.79%) Oracle General Ledger
2 1 (1.79%) Oracle EBS R12
2 1 (1.79%) Oracle Payables
2 1 (1.79%) Oracle Receivables
2 1 (1.79%) Oracle Assets
2 1 (1.79%) Oracle EBS
Cloud Services
1 11 (19.64%) SaaS
Communications & Networking
1 3 (5.36%) TCP/IP
2 2 (3.57%) Ethernet
2 2 (3.57%) ADSL
2 2 (3.57%) LAN
2 2 (3.57%) WAN
2 2 (3.57%) MPLS
2 2 (3.57%) OSPF
2 2 (3.57%) BGP
2 2 (3.57%) Firewall
2 2 (3.57%) SHDSL
2 2 (3.57%) Cisco ASA
3 1 (1.79%) SMTP
3 1 (1.79%) SNMP
3 1 (1.79%) CTI
Database & Business Intelligence
1 14 (25.00%) SQL Server
2 5 (8.93%) RDBMS
2 5 (8.93%) Relational Database
3 2 (3.57%) MySQL
3 2 (3.57%) Oracle Database
3 2 (3.57%) DB2
4 1 (1.79%) Oracle Reports
4 1 (1.79%) Data Warehouse
4 1 (1.79%) QlikView
4 1 (1.79%) Oracle BI EE
4 1 (1.79%) Oracle ODI
4 1 (1.79%) Oracle BI Publisher
Development Applications
1 1 (1.79%) JUnit
1 1 (1.79%) Oracle APEX
1 1 (1.79%) Selenium
1 1 (1.79%) WebDriver
1 1 (1.79%) Jenkins
1 1 (1.79%) Selenium IDE
General
1 11 (19.64%) Finance
2 8 (14.29%) Banking
3 2 (3.57%) German Language
4 1 (1.79%) Pharmaceutical
4 1 (1.79%) Multimedia
Job Titles
1 12 (21.43%) Developer
2 10 (17.86%) Sales Executive
2 10 (17.86%) Sales Manager
2 10 (17.86%) Account Executive
3 9 (16.07%) Analyst
4 8 (14.29%) Java Developer
5 7 (12.50%) Service Analyst
5 7 (12.50%) Service Manager
6 5 (8.93%) Software Manager
6 5 (8.93%) Software Sales Executive
6 5 (8.93%) Transition Manager
6 5 (8.93%) Project Manager
6 5 (8.93%) Service Transition Manager
7 4 (7.14%) Software Developer
8 3 (5.36%) Test Engineer
8 3 (5.36%) Services Delivery Analyst
9 2 (3.57%) Operations Manager
9 2 (3.57%) Service Transition Analyst
9 2 (3.57%) Managed Services Manager
9 2 (3.57%) Applications Support
Libraries, Frameworks & Software Standards
1 12 (21.43%) Java EE
2 8 (14.29%) EJB
3 7 (12.50%) JSP
3 7 (12.50%) Servlets
3 7 (12.50%) JMS
3 7 (12.50%) EJB 3.0
4 6 (10.71%) HTML
4 6 (10.71%) CSS
5 5 (8.93%) Hibernate
5 5 (8.93%) Dojo
5 5 (8.93%) jQuery
5 5 (8.93%) JPA
6 1 (1.79%) Apache Camel
6 1 (1.79%) ActiveMQ
6 1 (1.79%) Middleware
6 1 (1.79%) Web Services
Miscellaneous
1 12 (21.43%) Enterprise Software
2 8 (14.29%) Analytical Skills
3 7 (12.50%) Computer Science
4 2 (3.57%) Mobile App
4 2 (3.57%) E-Learning
Operating Systems
1 4 (7.14%) Windows
2 3 (5.36%) Windows XP
2 3 (5.36%) Windows 7
3 2 (3.57%) Windows 8
3 2 (3.57%) Linux
3 2 (3.57%) UNIX
Processes & Methodologies
1 35 (62.50%) Service Management
2 14 (25.00%) Agile Software Development
3 13 (23.21%) ITIL
4 11 (19.64%) Supplier Management
4 11 (19.64%) Continuous Improvement
5 7 (12.50%) Software Engineering
6 6 (10.71%) Service Delivery
6 6 (10.71%) Change Management
7 5 (8.93%) MVC
7 5 (8.93%) Project Management
8 3 (5.36%) Software Testing
8 3 (5.36%) Stakeholder Management
8 3 (5.36%) PRINCE2
8 3 (5.36%) Process Management
8 3 (5.36%) Business Intelligence
9 2 (3.57%) PRINCE
9 2 (3.57%) Regression Testing
9 2 (3.57%) Incident Management
9 2 (3.57%) Release Management
9 2 (3.57%) Capacity Planning
Programming Languages
1 12 (21.43%) Java
2 7 (12.50%) JavaScript
3 6 (10.71%) SQL
4 1 (1.79%) Shell Script
4 1 (1.79%) PowerShell
4 1 (1.79%) PL/SQL
4 1 (1.79%) C
4 1 (1.79%) C#
Qualifications
1 11 (19.64%) Degree
2 2 (3.57%) CCNP
2 2 (3.57%) Cisco Certification
3 1 (1.79%) ISEB
3 1 (1.79%) SC Cleared
3 1 (1.79%) Security Cleared
3 1 (1.79%) VCP4
3 1 (1.79%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 3 (5.36%) SLA
2 2 (3.57%) ISO/IEC 27001
2 2 (3.57%) QA
Systems Management
1 1 (1.79%) OpenView
1 1 (1.79%) CiscoWorks
1 1 (1.79%) SCCM
1 1 (1.79%) SCOM
Vendors
1 15 (26.79%) Oracle
2 4 (7.14%) Microsoft
3 2 (3.57%) Cisco
3 2 (3.57%) HP
3 2 (3.57%) Fortinet
4 1 (1.79%) Lotus
4 1 (1.79%) Remedy
4 1 (1.79%) Adobe
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