The table below looks at the statistics for ITSM skills in IT jobs advertised for the Scotland region. Included is a guide to the salaries offered in IT jobs that have cited ITSM over the 3 months to 10 December 2016 with a comparison to the same period over the previous 2 years.

3 months to
10 Dec 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 131 140 136
Rank change year-on-year
+9 -4
Permanent jobs citing ITSM 7 23 29
As % of all permanent IT jobs located in Scotland 0.29% 0.75% 0.91%
As % of the Processes & Methodologies category 0.33% 0.84% 1.03%
Number of salaries quoted 6 11 23
Median salary £51,250 £35,000 £42,500
Median salary % change year-on-year
+46.42% -17.64%
90% offered a salary of more than £50,000 £30,000 £32,500
10% offered a salary of more than £52,500 £70,000 £57,500
UK excluding London median salary £45,000 £42,000 £38,000
% change year-on-year
+7.14% +10.52%
ITSM
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Scotland region.

Processes & Methodologies Category
Scotland
Permanent IT job ads with a match in the
Processes & Methodologies category
2121 2754 2819
As % of all permanent IT jobs located in Scotland 89.12% 89.44% 88.48%
Number of salaries quoted 1326 1744 1854
Median salary £45,000 £45,000 £42,500
Median salary % change year-on-year
- +5.88%
90% offered a salary of more than £32,500 £32,500 £30,000
10% offered a salary of more than £65,000 £62,500 £65,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

ITSM
Jobs Demand Trend in Scotland

The demand trend of job ads across the Scotland region citing ITSM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in Scotland

ITSM
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Scotland region.

ITSM Salary Trend in Scotland

ITSM
Job Locations in Scotland

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the Scotland region over the 3 months to 10 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Edinburgh +7 6 £51,250 +43.35% 3
Glasgow +13 1 - - 1
ITSM
UK

ITSM
Top 30 Related IT Skills in Scotland

For the 6 months to 10 December 2016, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Scotland region with a requirement for ITSM.

1 27 (71.05%) Service Management
2 24 (63.16%) ITIL
3 22 (57.89%) Finance
4 16 (42.11%) Degree
5 14 (36.84%) COBIT
6 10 (26.32%) Marketing
6 10 (26.32%) Analytical Skills
7 9 (23.68%) ITIL V3
8 8 (21.05%) IT Asset Management
8 8 (21.05%) Presales
8 8 (21.05%) assyst
8 8 (21.05%) ITIL Certification
9 7 (18.42%) Oracle
9 7 (18.42%) Continuous Improvement
9 7 (18.42%) Data Centre
10 6 (15.79%) HEAT Software
10 6 (15.79%) Test Strategy
10 6 (15.79%) Business Transformation
10 6 (15.79%) Portfolio Management
10 6 (15.79%) ServiceNow
10 6 (15.79%) Performance Management
10 6 (15.79%) IT Governance
10 6 (15.79%) Law
11 5 (13.16%) Change Management
11 5 (13.16%) Problem Management
12 4 (10.53%) Reference Data
12 4 (10.53%) Supplier Management
12 4 (10.53%) Incident Management
12 4 (10.53%) General Ledger
12 4 (10.53%) Oracle Payables

ITSM
Top Related IT Skills in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (5.26%) IBM Notes
Applications
1 2 (5.26%) Siemens NX
1 2 (5.26%) SOLIDWORKS
Business Applications
1 8 (21.05%) assyst
2 4 (10.53%) Oracle Assets
2 4 (10.53%) Oracle Payables
3 3 (7.89%) Remedy ITSM
4 2 (5.26%) Eloqua
4 2 (5.26%) Teamcenter
Cloud Services
1 2 (5.26%) Cloud Computing
1 2 (5.26%) Microsoft Azure
1 2 (5.26%) Office 365
Database & Business Intelligence
1 4 (10.53%) DataStage
2 2 (5.26%) Crystal Reports
2 2 (5.26%) Oracle Reports
3 1 (2.63%) RDBMS
3 1 (2.63%) Relational Database
3 1 (2.63%) SQL Server
General
1 22 (57.89%) Finance
2 10 (26.32%) Marketing
3 6 (15.79%) Law
4 4 (10.53%) General Ledger
5 2 (5.26%) Manufacturing
5 2 (5.26%) Retail
6 1 (2.63%) Banking
6 1 (2.63%) Telecoms
Job Titles
1 14 (36.84%) Consultant
2 8 (21.05%) ITSM Consultant
2 8 (21.05%) Presales Consultant
3 6 (15.79%) Management Consultant
3 6 (15.79%) Service Management Consultant
4 4 (10.53%) Applications Manager
4 4 (10.53%) Applications Support
4 4 (10.53%) Applications Support Manager
4 4 (10.53%) Support Manager
5 2 (5.26%) Head of Information
5 2 (5.26%) Head of Information Services
5 2 (5.26%) Inside Sales Executive
5 2 (5.26%) Internal Sales Executive
5 2 (5.26%) IT Analyst
5 2 (5.26%) ITSM Specialist
5 2 (5.26%) Sales Executive
5 2 (5.26%) Service Analyst
5 2 (5.26%) Software Asset Manager
5 2 (5.26%) Software Manager
5 2 (5.26%) Technical Specialist
Libraries, Frameworks & Software Standards
1 1 (2.63%) .NET
1 1 (2.63%) Java EE
Miscellaneous
1 10 (26.32%) Analytical Skills
2 7 (18.42%) Data Centre
3 4 (10.53%) Reference Data
4 3 (7.89%) CMDB
5 2 (5.26%) Computer Science
5 2 (5.26%) Hybrid Cloud
5 2 (5.26%) Management Information System
5 2 (5.26%) Virtual Team
Operating Systems
1 4 (10.53%) Linux
1 4 (10.53%) Solaris
1 4 (10.53%) Unix
Processes & Methodologies
1 27 (71.05%) Service Management
2 24 (63.16%) ITIL
3 9 (23.68%) ITIL V3
4 8 (21.05%) IT Asset Management
4 8 (21.05%) Presales
5 7 (18.42%) Continuous Improvement
6 6 (15.79%) Business Transformation
6 6 (15.79%) IT Governance
6 6 (15.79%) Performance Management
6 6 (15.79%) Portfolio Management
6 6 (15.79%) Test Strategy
7 5 (13.16%) Change Management
7 5 (13.16%) Problem Management
8 4 (10.53%) ETL
8 4 (10.53%) Incident Management
8 4 (10.53%) Service Design
8 4 (10.53%) Supplier Management
9 3 (7.89%) Business Development
9 3 (7.89%) CRM
9 3 (7.89%) Root Cause Analysis
Programming Languages
1 4 (10.53%) Perl
1 4 (10.53%) SQL
2 2 (5.26%) Java
3 1 (2.63%) JavaScript
Qualifications
1 16 (42.11%) Degree
2 8 (21.05%) ITIL Certification
Quality Assurance & Compliance
1 14 (36.84%) COBIT
2 4 (10.53%) Data Quality
3 2 (5.26%) SLA
Vendors
1 7 (18.42%) Oracle
2 6 (15.79%) HEAT Software
2 6 (15.79%) ServiceNow
3 4 (10.53%) Ab Initio
3 4 (10.53%) Informatica
4 3 (7.89%) BMC
4 3 (7.89%) Microsoft
4 3 (7.89%) Remedy
5 2 (5.26%) Adobe
5 2 (5.26%) Altiris
5 2 (5.26%) Lotus
5 2 (5.26%) SAP
5 2 (5.26%) Symantec
6 1 (2.63%) LANDesk
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