The table below looks at the statistics for ITSM skills in IT jobs advertised for the Scotland region. Included is a guide to the salaries offered in IT jobs that have cited ITSM over the 3 months to 17 January 2017 with a comparison to the same period over the previous 2 years.

3 months to
17 Jan 2017
Same period 2016 Same period 2015
IT Service Management (ITSM)
UK / Scotland
Rank 126 130 121
Rank change year-on-year
+4 -9
Permanent jobs citing ITSM 6 19 39
As % of all permanent IT jobs located in Scotland 0.27% 0.66% 1.33%
As % of the Processes & Methodologies category 0.30% 0.73% 1.50%
Number of salaries quoted 4 13 33
Median salary £36,250 £47,500 £50,000
Median salary % change year-on-year
-23.68% -5.00%
90% offered a salary of more than £24,450 £31,000 £32,500
10% offered a salary of more than £40,000 £66,700 £60,000
UK excluding London median salary £44,000 £42,500 £40,000
% change year-on-year
+3.52% +6.25%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Scotland region.

Processes & Methodologies Category
Scotland
Permanent IT job ads with a match in the
Processes & Methodologies category
2006 2618 2600
As % of all permanent IT jobs located in Scotland 89.35% 90.56% 88.56%
Number of salaries quoted 1262 1686 1719
Median salary £45,000 £45,000 £42,500
Median salary % change year-on-year
- +5.88%
90% offered a salary of more than £32,500 £32,500 £32,000
10% offered a salary of more than £60,500 £62,500 £65,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

ITSM
Jobs Demand Trend in Scotland

The demand trend of job ads across the Scotland region citing ITSM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in Scotland

ITSM
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Scotland region.

ITSM Salary Trend in Scotland

ITSM
Salary Histogram in Scotland

This chart provides a salary histogram for IT jobs citing ITSM across the Scotland region over the 3 months to 17 January 2017.

ITSM Salary Histogram in Scotland

ITSM
Job Locations in Scotland

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the Scotland region over the 3 months to 17 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Glasgow +11 3 £40,000 -29.20% 1
Edinburgh -2 3 £26,750 -28.66% 3
ITSM
UK

ITSM
Top 30 Related IT Skills in Scotland

For the 6 months to 17 January 2017, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Scotland region with a requirement for ITSM.

1 26 (78.79%) Service Management
2 22 (66.67%) Finance
3 17 (51.52%) ITIL
4 11 (33.33%) Degree
5 9 (27.27%) COBIT
5 9 (27.27%) Analytical Skills
5 9 (27.27%) Continuous Improvement
6 8 (24.24%) ITIL Certification
6 8 (24.24%) Presales
6 8 (24.24%) IT Asset Management
6 8 (24.24%) assyst
6 8 (24.24%) Marketing
7 7 (21.21%) Change Management
8 6 (18.18%) Oracle
8 6 (18.18%) Problem Management
9 5 (15.15%) Incident Management
9 5 (15.15%) Supplier Management
9 5 (15.15%) ITIL V3
9 5 (15.15%) Service Design
10 4 (12.12%) Root Cause Analysis
10 4 (12.12%) CMDB
10 4 (12.12%) Remedy ITSM
10 4 (12.12%) BMC
10 4 (12.12%) Remedy
11 3 (9.09%) General Ledger
11 3 (9.09%) Ab Initio
11 3 (9.09%) Informatica
11 3 (9.09%) DataStage
11 3 (9.09%) Perl
11 3 (9.09%) SQL

ITSM
Top Related IT Skills in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (6.06%) IBM Notes
Applications
1 2 (6.06%) Siemens NX
1 2 (6.06%) SOLIDWORKS
Business Applications
1 8 (24.24%) assyst
2 4 (12.12%) Remedy ITSM
3 3 (9.09%) Oracle Assets
3 3 (9.09%) Oracle Payables
4 2 (6.06%) Teamcenter
Cloud Services
1 2 (6.06%) Cloud Computing
1 2 (6.06%) Microsoft Azure
1 2 (6.06%) Office 365
Database & Business Intelligence
1 3 (9.09%) DataStage
2 2 (6.06%) Crystal Reports
2 2 (6.06%) Oracle Reports
3 1 (3.03%) RDBMS
3 1 (3.03%) Relational Database
3 1 (3.03%) SQL Server
General
1 22 (66.67%) Finance
2 8 (24.24%) Marketing
3 3 (9.09%) General Ledger
4 2 (6.06%) Manufacturing
4 2 (6.06%) Retail
5 1 (3.03%) Law
5 1 (3.03%) Telecoms
Job Titles
1 9 (27.27%) Consultant
2 8 (24.24%) ITSM Consultant
2 8 (24.24%) Presales Consultant
3 4 (12.12%) ITSM Specialist
3 4 (12.12%) Support Manager
4 3 (9.09%) Applications Manager
4 3 (9.09%) Applications Support
4 3 (9.09%) Applications Support Manager
4 3 (9.09%) IT Manager
5 2 (6.06%) Analyst
5 2 (6.06%) Head of Information
5 2 (6.06%) Head of Information Services
5 2 (6.06%) IT Analyst
5 2 (6.06%) Service Analyst
5 2 (6.06%) Services Delivery Analyst
5 2 (6.06%) Software Asset Manager
5 2 (6.06%) Software Manager
5 2 (6.06%) Technical Specialist
6 1 (3.03%) Technical Account Manager
6 1 (3.03%) Technical Manager
Miscellaneous
1 9 (27.27%) Analytical Skills
2 4 (12.12%) CMDB
3 3 (9.09%) Reference Data
4 2 (6.06%) Computer Science
4 2 (6.06%) Data Centre
4 2 (6.06%) Hybrid Cloud
4 2 (6.06%) Management Information System
4 2 (6.06%) Virtual Team
Operating Systems
1 3 (9.09%) Linux
1 3 (9.09%) Solaris
1 3 (9.09%) Unix
Processes & Methodologies
1 26 (78.79%) Service Management
2 17 (51.52%) ITIL
3 9 (27.27%) Continuous Improvement
4 8 (24.24%) IT Asset Management
4 8 (24.24%) Presales
5 7 (21.21%) Change Management
6 6 (18.18%) Problem Management
7 5 (15.15%) Incident Management
7 5 (15.15%) ITIL V3
7 5 (15.15%) Service Design
7 5 (15.15%) Supplier Management
8 4 (12.12%) Root Cause Analysis
9 3 (9.09%) ETL
9 3 (9.09%) People Management
10 2 (6.06%) CAD
10 2 (6.06%) ERP
10 2 (6.06%) PLM
10 2 (6.06%) Practice Management
10 2 (6.06%) Risk Management
10 2 (6.06%) Service Delivery
Programming Languages
1 3 (9.09%) Perl
1 3 (9.09%) SQL
2 1 (3.03%) Java
2 1 (3.03%) JavaScript
Qualifications
1 11 (33.33%) Degree
2 8 (24.24%) ITIL Certification
Quality Assurance & Compliance
1 9 (27.27%) COBIT
2 3 (9.09%) Data Quality
2 3 (9.09%) SLA
Vendors
1 6 (18.18%) Oracle
2 4 (12.12%) BMC
2 4 (12.12%) Remedy
3 3 (9.09%) Ab Initio
3 3 (9.09%) Informatica
3 3 (9.09%) Microsoft
4 2 (6.06%) Adobe
4 2 (6.06%) Altiris
4 2 (6.06%) Lotus
4 2 (6.06%) SAP
4 2 (6.06%) Symantec
5 1 (3.03%) HEAT Software
5 1 (3.03%) LANDesk
5 1 (3.03%) ServiceNow
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