The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Horsham region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Technical Support
Rank 30 - 29
Rank change year-on-year
- 0
Permanent jobs requiring a Technical Support 4 0 1
As % of all permanent IT jobs located in Horsham 3.05% - 0.79%
As % of the Job Titles category 3.08% - 0.82%
Number of salaries quoted 4 0 1
Average salary £33,000 - £30,000
UK excluding London average salary £30,500 £31,500 £30,000
% change year-on-year
-3.17% +5.00%
Technical Support
West Sussex

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Horsham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Horsham
Permanent IT job ads with a match in the
Job Titles category
130 113 122
As % of all permanent IT jobs located in Horsham 99.24% 98.26% 96.83%
Number of salaries quoted 114 103 117
Average salary £40,000 £37,500 £27,500
Average salary % change year-on-year
+6.66% +36.36%
90% offered a salary of more than £26,500 £22,000 £23,500
10% offered a salary of more than £52,250 £45,000 £50,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support
Jobs Demand Trend in Horsham

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Horsham region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Horsham

Technical Support
Salary Trend in Horsham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Horsham region.

Technical Support Salary Trend in Horsham

Technical Support
Salary Histogram in Horsham

This chart provides a salary histogram for IT jobs citing Technical Support across the Horsham region over the 3 months to 24 December 2014.

Technical Support Salary Histogram in Horsham

Technical Support
Top 30 Related IT Skills in Horsham

For the 6 months to 24 December 2014, IT jobs across the Horsham region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 5 (55.56%) Windows
2 3 (33.33%) C++
2 3 (33.33%) Java
2 3 (33.33%) J2EE
2 3 (33.33%) SQL Server
2 3 (33.33%) IIS
2 3 (33.33%) MCP
2 3 (33.33%) MS Exchange
2 3 (33.33%) DNS
2 3 (33.33%) Microsoft
2 3 (33.33%) Active Directory
2 3 (33.33%) GIS
2 3 (33.33%) Business Development
2 3 (33.33%) Degree
3 2 (22.22%) SQL
3 2 (22.22%) MCSE
3 2 (22.22%) MCSA
3 2 (22.22%) MS Excel
3 2 (22.22%) SAS
3 2 (22.22%) LAN
3 2 (22.22%) WAN
3 2 (22.22%) Cisco
3 2 (22.22%) CCNA
3 2 (22.22%) HP
3 2 (22.22%) Cisco Certification
3 2 (22.22%) Microsoft Certification
3 2 (22.22%) Windows Server 2003
3 2 (22.22%) Disaster Recovery
3 2 (22.22%) Firewall
3 2 (22.22%) Wireless

Technical Support
Top Related IT Skills in Horsham by Category

For the 6 months to 24 December 2014, IT jobs across the Horsham region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (33.33%) IIS
1 3 (33.33%) MS Exchange
2 2 (22.22%) SAS
Applications
1 2 (22.22%) MS Excel
Communications & Networking
1 3 (33.33%) DNS
2 2 (22.22%) LAN
2 2 (22.22%) WAN
2 2 (22.22%) Firewall
2 2 (22.22%) Wireless
2 2 (22.22%) Unified Communications
3 1 (11.11%) DHCP
3 1 (11.11%) Internet
Database & Business Intelligence
1 3 (33.33%) SQL Server
Libraries, Frameworks & Software Standards
1 3 (33.33%) J2EE
Miscellaneous
1 3 (33.33%) GIS
2 1 (11.11%) Analytical Skills
Operating Systems
1 5 (55.56%) Windows
2 2 (22.22%) Windows Server 2003
2 2 (22.22%) Windows Server 2008
Processes & Methodologies
1 3 (33.33%) Business Development
2 2 (22.22%) Incident Management
2 2 (22.22%) Line Management
2 2 (22.22%) Disaster Recovery
3 1 (11.11%) Risk Management
3 1 (11.11%) ITIL
3 1 (11.11%) Service Management
3 1 (11.11%) ITIL V3
Programming Languages
1 3 (33.33%) C++
1 3 (33.33%) Java
2 2 (22.22%) SQL
Qualifications
1 3 (33.33%) MCP
1 3 (33.33%) Degree
2 2 (22.22%) MCSE
2 2 (22.22%) MCSA
2 2 (22.22%) CCNA
2 2 (22.22%) Cisco Certification
2 2 (22.22%) Microsoft Certification
System Software
1 3 (33.33%) Active Directory
Vendors
1 3 (33.33%) Microsoft
2 2 (22.22%) HP
2 2 (22.22%) BT
2 2 (22.22%) Cisco