The table below looks at the statistics for the Technical Support role in IT jobs advertised for the West Sussex region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 18 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
18 Dec 2014
Same period 2013 Same period 2012
Technical Support
Rank 78 89 105
Rank change year-on-year
+11 +16
Permanent jobs requiring a Technical Support 18 6 9
As % of all permanent IT jobs located in West Sussex 1.70% 0.54% 0.58%
As % of the Job Titles category 1.75% 0.56% 0.60%
Number of salaries quoted 18 5 7
Average salary £35,000 £18,500 £20,000
Average salary % change year-on-year
+89.18% -7.50%
UK excluding London average salary £30,000 £31,500 £30,000
% change year-on-year
-4.76% +5.00%
Technical Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Sussex region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Sussex
Permanent IT job ads with a match in the
Job Titles category
1026 1076 1493
As % of all permanent IT jobs located in West Sussex 96.88% 97.20% 95.58%
Number of salaries quoted 911 964 1351
Average salary £39,000 £40,000 £37,500
Average salary % change year-on-year
-2.50% +6.66%
90% offered a salary of more than £22,500 £25,000 £21,500
10% offered a salary of more than £50,000 £55,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support
Jobs Demand Trend in West Sussex

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the West Sussex region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in West Sussex

Technical Support
Salary Trend in West Sussex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the West Sussex region.

Technical Support Salary Trend in West Sussex

Technical Support
Salary Histogram in West Sussex

This chart provides a salary histogram for IT jobs citing Technical Support across the West Sussex region over the 3 months to 18 December 2014.

Technical Support Salary Histogram in West Sussex

Technical Support
Job Locations in West Sussex

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the West Sussex region over the 3 months to 18 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Gatwick +12 10 £35,000 +100.00%
Horsham - 5 £40,000 -
Crawley -9 2 £33,000 +78.37%
Technical Support
South East

Technical Support
Top 30 Related IT Skills in West Sussex

For the 6 months to 18 December 2014, IT jobs across the West Sussex region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 11 (31.43%) German Language
2 10 (28.57%) French Language
3 9 (25.71%) Windows
4 8 (22.86%) SQL Server
5 7 (20.00%) SQL
6 6 (17.14%) Business Development
6 6 (17.14%) Degree
6 6 (17.14%) Italian Language
6 6 (17.14%) Spanish Language
6 6 (17.14%) Java
6 6 (17.14%) .NET
6 6 (17.14%) MS Exchange
6 6 (17.14%) WAN
6 6 (17.14%) Microsoft
7 5 (14.29%) VPN
7 5 (14.29%) LAN
7 5 (14.29%) ITIL
8 4 (11.43%) MS Excel
8 4 (11.43%) Active Directory
8 4 (11.43%) Windows Server 2003
8 4 (11.43%) Firewall
8 4 (11.43%) Wireless
9 3 (8.57%) GIS
9 3 (8.57%) MPLS
9 3 (8.57%) Microsoft Certification
9 3 (8.57%) DNS
9 3 (8.57%) MCSE
9 3 (8.57%) MCP
9 3 (8.57%) J2EE
9 3 (8.57%) C++

Technical Support
Top Related IT Skills in West Sussex by Category

For the 6 months to 18 December 2014, IT jobs across the West Sussex region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (17.14%) MS Exchange
2 3 (8.57%) IIS
3 2 (5.71%) SAS
3 2 (5.71%) Exchange Server 2003
Applications
1 4 (11.43%) MS Excel
2 3 (8.57%) MS Office
Cloud Services
1 2 (5.71%) Office 365
Communications & Networking
1 6 (17.14%) WAN
2 5 (14.29%) LAN
2 5 (14.29%) VPN
3 4 (11.43%) Firewall
3 4 (11.43%) Wireless
4 3 (8.57%) Unified Communications
4 3 (8.57%) DNS
4 3 (8.57%) MPLS
5 2 (5.71%) DSL
5 2 (5.71%) PBX
5 2 (5.71%) TCP/IP
5 2 (5.71%) Asterisk PBX
6 1 (2.86%) DHCP
6 1 (2.86%) Internet
Database & Business Intelligence
1 8 (22.86%) SQL Server
General
1 11 (31.43%) German Language
2 10 (28.57%) French Language
3 6 (17.14%) Italian Language
3 6 (17.14%) Spanish Language
Libraries, Frameworks & Software Standards
1 6 (17.14%) .NET
2 3 (8.57%) J2EE
3 2 (5.71%) COM
4 1 (2.86%) CSS
Miscellaneous
1 3 (8.57%) GIS
2 1 (2.86%) Computer Science
2 1 (2.86%) Analytical Skills
Operating Systems
1 9 (25.71%) Windows
2 4 (11.43%) Windows Server 2003
3 2 (5.71%) Windows Server 2008
3 2 (5.71%) Windows 7
3 2 (5.71%) Windows 8
4 1 (2.86%) Windows XP
Processes & Methodologies
1 6 (17.14%) Business Development
2 5 (14.29%) ITIL
3 3 (8.57%) Problem Management
3 3 (8.57%) Data Analysis
4 2 (5.71%) Incident Management
4 2 (5.71%) Disaster Recovery
4 2 (5.71%) Line Management
5 1 (2.86%) Risk Management
5 1 (2.86%) Document Management
5 1 (2.86%) Service Management
5 1 (2.86%) ITIL V3
Programming Languages
1 7 (20.00%) SQL
2 6 (17.14%) Java
3 3 (8.57%) C++
3 3 (8.57%) VB.NET
Qualifications
1 6 (17.14%) Degree
2 3 (8.57%) Microsoft Certification
2 3 (8.57%) MCP
2 3 (8.57%) MCSE
3 2 (5.71%) MCSA
3 2 (5.71%) CCNA
3 2 (5.71%) Cisco Certification
4 1 (2.86%) A+ Certification
4 1 (2.86%) Network+ Certification
4 1 (2.86%) ITIL Foundation Certificate
System Software
1 4 (11.43%) Active Directory
2 1 (2.86%) XenApp
Vendors
1 6 (17.14%) Microsoft
2 3 (8.57%) SAP
3 2 (5.71%) Cisco
3 2 (5.71%) HP
3 2 (5.71%) Avaya
3 2 (5.71%) BT
3 2 (5.71%) NEC
3 2 (5.71%) Mitel
3 2 (5.71%) SonicWALL
3 2 (5.71%) Draytek
4 1 (2.86%) Citrix