The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Ipswich region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 18 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
18 Sep 2014
Same period 2013 Same period 2012
Services Delivery
Rank 36 35 27
Rank change year-on-year
-1 -8
Permanent jobs citing Service Delivery 6 12 29
As % of all permanent IT jobs located in Ipswich 2.42% 3.96% 6.97%
As % of the Processes & Methodologies category 3.13% 4.80% 9.42%
Number of salaries quoted 5 12 28
Average salary £52,500 £40,000 £50,000
Average salary % change year-on-year
+31.25% -20.00%
UK excluding London average salary £44,000 £45,000 £42,500
% change year-on-year
-2.22% +5.88%
Service Delivery
Suffolk

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Ipswich region.

Processes & Methodologies Category
Ipswich
Permanent IT job ads with a match in the
Processes & Methodologies category
192 250 308
As % of all permanent IT jobs located in Ipswich 77.42% 82.51% 74.04%
Number of salaries quoted 159 233 287
Average salary £41,000 £42,500 £40,000
Average salary % change year-on-year
-3.52% +6.25%
90% offered a salary of more than £32,500 £27,500 £25,000
10% offered a salary of more than £55,000 £57,500 £62,500
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

Service Delivery
Jobs Demand Trend in Ipswich

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Ipswich region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Ipswich

Service Delivery
Salary Trend in Ipswich

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Ipswich region.

Service Delivery Salary Trend in Ipswich

Service Delivery
Top 30 Related IT Skills in Ipswich

For the 6 months to 18 September 2014, IT jobs across the Ipswich region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 7 (87.50%) ITIL
2 3 (37.50%) Finance
2 3 (37.50%) Service Management
3 2 (25.00%) ISO/IEC 27001
3 2 (25.00%) VMware Infrastructure
3 2 (25.00%) Capacity Planning
3 2 (25.00%) VMware
3 2 (25.00%) Active Directory
3 2 (25.00%) Disaster Recovery
3 2 (25.00%) Business Continuity
3 2 (25.00%) SQL
3 2 (25.00%) Windows
3 2 (25.00%) TCP/IP
3 2 (25.00%) SLA
3 2 (25.00%) ITIL Certification
4 1 (12.50%) CheckPoint
4 1 (12.50%) Windows Server 2003
4 1 (12.50%) Project Management
4 1 (12.50%) Microsoft
4 1 (12.50%) DNS
4 1 (12.50%) Linux
4 1 (12.50%) MS Excel
4 1 (12.50%) Windows XP
4 1 (12.50%) MS Exchange
4 1 (12.50%) DHCP
4 1 (12.50%) IIS
4 1 (12.50%) PRINCE2
4 1 (12.50%) Information Security
4 1 (12.50%) Firewall
4 1 (12.50%) Stakeholder Management

Service Delivery
Top Related IT Skills in Ipswich by Category

For the 6 months to 18 September 2014, IT jobs across the Ipswich region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 1 (12.50%) MS Exchange
1 1 (12.50%) IIS
1 1 (12.50%) Exchange Server 2010
Applications
1 1 (12.50%) MS Excel
Cloud Services
1 1 (12.50%) Office 365
Communications & Networking
1 2 (25.00%) TCP/IP
2 1 (12.50%) DNS
2 1 (12.50%) DHCP
2 1 (12.50%) Firewall
General
1 3 (37.50%) Finance
Job Titles
1 6 (75.00%) Service Manager
2 3 (37.50%) Services Delivery Manager
2 3 (37.50%) Delivery Manager
3 2 (25.00%) IT Services Manager
3 2 (25.00%) IT Operations Manager
3 2 (25.00%) 3rd Line Support Analyst
3 2 (25.00%) Service Operations Manager
3 2 (25.00%) Analyst
3 2 (25.00%) Support Analyst
3 2 (25.00%) 3rd Line Support
3 2 (25.00%) Operations Manager
4 1 (12.50%) Infrastructure Support Analyst
4 1 (12.50%) Infrastructure Analyst
4 1 (12.50%) IT Services Delivery Manager
Miscellaneous
1 1 (12.50%) CMDB
Operating Systems
1 2 (25.00%) Windows
2 1 (12.50%) Windows Server 2003
2 1 (12.50%) Linux
2 1 (12.50%) Windows XP
2 1 (12.50%) Windows 7
2 1 (12.50%) Windows Server 2008
Processes & Methodologies
1 7 (87.50%) ITIL
2 3 (37.50%) Service Management
3 2 (25.00%) Capacity Planning
3 2 (25.00%) Disaster Recovery
3 2 (25.00%) Business Continuity
4 1 (12.50%) Project Management
4 1 (12.50%) PRINCE2
4 1 (12.50%) Information Security
4 1 (12.50%) Stakeholder Management
4 1 (12.50%) Change Management
4 1 (12.50%) Service Desk Management
4 1 (12.50%) Business Development
4 1 (12.50%) Operations Management
4 1 (12.50%) Strategic Management
4 1 (12.50%) Incident Management
Programming Languages
1 2 (25.00%) SQL
Qualifications
1 2 (25.00%) ITIL Certification
2 1 (12.50%) Microsoft Certification
2 1 (12.50%) APMP
Quality Assurance & Compliance
1 2 (25.00%) ISO/IEC 27001
1 2 (25.00%) SLA
System Software
1 2 (25.00%) VMware Infrastructure
1 2 (25.00%) Active Directory
Vendors
1 2 (25.00%) VMware
2 1 (12.50%) CheckPoint
2 1 (12.50%) Microsoft