The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Ipswich region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 22 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Aug 2014
Same period 2013 Same period 2012
Services Delivery
Rank 41 34 21
Rank change year-on-year
-7 -13
Permanent jobs citing Service Delivery 4 13 33
As % of all permanent IT jobs located in Ipswich 1.72% 4.47% 7.73%
As % of the Processes & Methodologies category 2.22% 5.60% 10.15%
Number of salaries quoted 3 13 28
Average salary £52,500 £40,000 £50,000
Average salary % change year-on-year
+31.25% -20.00%
UK excluding London average salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%
Service Delivery
Suffolk

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Ipswich region.

Processes & Methodologies Category
Ipswich
Permanent IT job ads with a match in the
Processes & Methodologies category
180 232 325
As % of all permanent IT jobs located in Ipswich 77.25% 79.73% 76.11%
Number of salaries quoted 156 211 295
Average salary £40,000 £40,000 £40,000
90% offered a salary of more than £32,500 £23,500 £25,000
10% offered a salary of more than £60,000 £55,000 £60,000
UK excluding London average salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

Service Delivery
Jobs Demand Trend in Ipswich

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Ipswich region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Ipswich

Service Delivery
Salary Trend in Ipswich

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Ipswich region.

Service Delivery Salary Trend in Ipswich

Service Delivery
Top 30 Related IT Skills in Ipswich

For the 6 months to 22 August 2014, IT jobs across the Ipswich region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 5 (83.33%) ITIL
2 3 (50.00%) Service Management
3 2 (33.33%) VMware
3 2 (33.33%) Business Continuity
3 2 (33.33%) SQL
3 2 (33.33%) Windows
3 2 (33.33%) TCP/IP
3 2 (33.33%) Active Directory
3 2 (33.33%) ITIL Certification
3 2 (33.33%) ISO/IEC 27001
3 2 (33.33%) VMware Infrastructure
3 2 (33.33%) Capacity Planning
4 1 (16.67%) Exchange Server 2010
4 1 (16.67%) Office 365
4 1 (16.67%) Service Desk Management
4 1 (16.67%) Windows 7
4 1 (16.67%) APMP
4 1 (16.67%) Windows Server 2008
4 1 (16.67%) Business Development
4 1 (16.67%) Operations Management
4 1 (16.67%) CMDB
4 1 (16.67%) CheckPoint
4 1 (16.67%) Windows Server 2003
4 1 (16.67%) Project Management
4 1 (16.67%) Microsoft Certification
4 1 (16.67%) DNS
4 1 (16.67%) Microsoft
4 1 (16.67%) Linux
4 1 (16.67%) MS Excel
4 1 (16.67%) Windows XP

Service Delivery
Top Related IT Skills in Ipswich by Category

For the 6 months to 22 August 2014, IT jobs across the Ipswich region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 1 (16.67%) Exchange Server 2010
1 1 (16.67%) MS Exchange
1 1 (16.67%) IIS
Applications
1 1 (16.67%) MS Excel
Cloud Services
1 1 (16.67%) Office 365
Communications & Networking
1 2 (33.33%) TCP/IP
2 1 (16.67%) DNS
2 1 (16.67%) DHCP
2 1 (16.67%) Firewall
General
1 1 (16.67%) Finance
Job Titles
1 4 (66.67%) Service Manager
2 2 (33.33%) Analyst
2 2 (33.33%) Support Analyst
2 2 (33.33%) 3rd Line Support
2 2 (33.33%) Delivery Manager
2 2 (33.33%) Services Delivery Manager
2 2 (33.33%) 3rd Line Support Analyst
3 1 (16.67%) Infrastructure Support Analyst
3 1 (16.67%) Infrastructure Analyst
Miscellaneous
1 1 (16.67%) CMDB
Operating Systems
1 2 (33.33%) Windows
2 1 (16.67%) Windows 7
2 1 (16.67%) Windows Server 2008
2 1 (16.67%) Windows Server 2003
2 1 (16.67%) Linux
2 1 (16.67%) Windows XP
Processes & Methodologies
1 5 (83.33%) ITIL
2 3 (50.00%) Service Management
3 2 (33.33%) Business Continuity
3 2 (33.33%) Capacity Planning
4 1 (16.67%) Service Desk Management
4 1 (16.67%) Business Development
4 1 (16.67%) Operations Management
4 1 (16.67%) Project Management
4 1 (16.67%) PRINCE2
4 1 (16.67%) Information Security
4 1 (16.67%) Strategic Management
4 1 (16.67%) Incident Management
4 1 (16.67%) Stakeholder Management
Programming Languages
1 2 (33.33%) SQL
Qualifications
1 2 (33.33%) ITIL Certification
2 1 (16.67%) APMP
2 1 (16.67%) Microsoft Certification
Quality Assurance & Compliance
1 2 (33.33%) ISO/IEC 27001
System Software
1 2 (33.33%) Active Directory
1 2 (33.33%) VMware Infrastructure
Vendors
1 2 (33.33%) VMware
2 1 (16.67%) CheckPoint
2 1 (16.67%) Microsoft