The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Suffolk region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 18 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
18 Sep 2014
Same period 2013 Same period 2012
Services Delivery
Rank 50 50 34
Rank change year-on-year
0 -16
Permanent jobs citing Service Delivery 7 16 44
As % of all permanent IT jobs located in Suffolk 1.66% 2.94% 6.40%
As % of the Processes & Methodologies category 2.25% 3.68% 8.78%
Number of salaries quoted 6 16 43
Average salary £47,500 £40,000 £50,000
Average salary % change year-on-year
+18.75% -20.00%
90% offered a salary of more than £36,250 £35,000 £35,800
10% offered a salary of more than £52,500 £50,000 £62,500
UK excluding London average salary £44,000 £45,000 £42,500
% change year-on-year
-2.22% +5.88%
Service Delivery
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Suffolk region.

Processes & Methodologies Category
Suffolk
Permanent IT job ads with a match in the
Processes & Methodologies category
311 435 501
As % of all permanent IT jobs located in Suffolk 73.70% 79.96% 72.93%
Number of salaries quoted 271 398 470
Average salary £42,500 £42,500 £40,000
Average salary % change year-on-year
- +6.25%
90% offered a salary of more than £31,500 £27,500 £26,000
10% offered a salary of more than £57,500 £55,000 £62,500
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

Service Delivery
Jobs Demand Trend in Suffolk

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Suffolk region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Suffolk

Service Delivery
Salary Trend in Suffolk

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Suffolk region.

Service Delivery Salary Trend in Suffolk

Service Delivery
Salary Histogram in Suffolk

This chart provides a salary histogram for IT jobs citing Service Delivery across the Suffolk region over the 3 months to 18 September 2014.

Service Delivery Salary Histogram in Suffolk

Service Delivery
Job Locations in Suffolk

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the Suffolk region over the 3 months to 18 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Ipswich -1 6 £52,500 +31.25%
Stowmarket - 1 £30,000 -
Service Delivery
East of England

Service Delivery
Top 30 Related IT Skills in Suffolk

For the 6 months to 18 September 2014, IT jobs across the Suffolk region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 7 (70.00%) ITIL
2 4 (40.00%) Finance
2 4 (40.00%) SQL
3 3 (30.00%) Service Management
4 2 (20.00%) ISO/IEC 27001
4 2 (20.00%) Business Continuity
4 2 (20.00%) VMware
4 2 (20.00%) VMware Infrastructure
4 2 (20.00%) Capacity Planning
4 2 (20.00%) Disaster Recovery
4 2 (20.00%) SLA
4 2 (20.00%) Active Directory
4 2 (20.00%) ITIL Certification
4 2 (20.00%) TCP/IP
4 2 (20.00%) Windows
5 1 (10.00%) Linux
5 1 (10.00%) MS Excel
5 1 (10.00%) Cognos
5 1 (10.00%) ERP
5 1 (10.00%) Windows XP
5 1 (10.00%) MS Exchange
5 1 (10.00%) DHCP
5 1 (10.00%) DNS
5 1 (10.00%) PRINCE2
5 1 (10.00%) MySQL
5 1 (10.00%) Oracle
5 1 (10.00%) IIS
5 1 (10.00%) CheckPoint
5 1 (10.00%) Windows Server 2003
5 1 (10.00%) Project Management

Service Delivery
Top Related IT Skills in Suffolk by Category

For the 6 months to 18 September 2014, IT jobs across the Suffolk region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 1 (10.00%) MS Exchange
1 1 (10.00%) IIS
1 1 (10.00%) Exchange Server 2010
Applications
1 1 (10.00%) MS Excel
Cloud Services
1 1 (10.00%) Office 365
Communications & Networking
1 2 (20.00%) TCP/IP
2 1 (10.00%) DHCP
2 1 (10.00%) DNS
2 1 (10.00%) Firewall
Database & Business Intelligence
1 1 (10.00%) MySQL
General
1 4 (40.00%) Finance
Job Titles
1 6 (60.00%) Service Manager
2 3 (30.00%) Analyst
2 3 (30.00%) Support Analyst
2 3 (30.00%) Services Delivery Manager
2 3 (30.00%) Delivery Manager
3 2 (20.00%) IT Services Manager
3 2 (20.00%) IT Operations Manager
3 2 (20.00%) 3rd Line Support Analyst
3 2 (20.00%) Service Operations Manager
3 2 (20.00%) 3rd Line Support
3 2 (20.00%) Operations Manager
4 1 (10.00%) Infrastructure Analyst
4 1 (10.00%) Applications Support
4 1 (10.00%) Help Desk Supervisor
4 1 (10.00%) IT Services Delivery Manager
4 1 (10.00%) Applications Support Analyst
4 1 (10.00%) Infrastructure Support Analyst
Miscellaneous
1 1 (10.00%) Management Information System
1 1 (10.00%) CMDB
Operating Systems
1 2 (20.00%) Windows
2 1 (10.00%) Linux
2 1 (10.00%) Windows XP
2 1 (10.00%) Windows Server 2003
2 1 (10.00%) Windows 7
2 1 (10.00%) Windows Server 2008
Processes & Methodologies
1 7 (70.00%) ITIL
2 3 (30.00%) Service Management
3 2 (20.00%) Business Continuity
3 2 (20.00%) Capacity Planning
3 2 (20.00%) Disaster Recovery
4 1 (10.00%) ERP
4 1 (10.00%) PRINCE2
4 1 (10.00%) Project Management
4 1 (10.00%) Service Desk Management
4 1 (10.00%) Strategic Management
4 1 (10.00%) Incident Management
4 1 (10.00%) Information Security
4 1 (10.00%) Change Management
4 1 (10.00%) Stakeholder Management
4 1 (10.00%) Business Development
4 1 (10.00%) Operations Management
Programming Languages
1 4 (40.00%) SQL
2 1 (10.00%) PL/SQL
Qualifications
1 2 (20.00%) ITIL Certification
2 1 (10.00%) Microsoft Certification
2 1 (10.00%) APMP
Quality Assurance & Compliance
1 2 (20.00%) ISO/IEC 27001
1 2 (20.00%) SLA
System Software
1 2 (20.00%) VMware Infrastructure
1 2 (20.00%) Active Directory
Vendors
1 2 (20.00%) VMware
2 1 (10.00%) Cognos
2 1 (10.00%) Oracle
2 1 (10.00%) CheckPoint
2 1 (10.00%) Microsoft