The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Suffolk region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 3 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Jul 2015
Same period 2014 Same period 2013
Services Delivery
Rank 54 62 56
Rank change year-on-year
+8 -6
Permanent jobs citing Service Delivery 15 4 17
As % of all permanent IT jobs located in Suffolk 2.30% 0.85% 2.57%
As % of the Processes & Methodologies category 2.87% 1.06% 3.45%
Number of salaries quoted 9 4 17
Average salary £47,500 £35,000 £50,000
Average salary % change year-on-year
+35.71% -30.00%
UK excluding London average salary £45,000 £45,000 £43,000
% change year-on-year
- +4.65%
Service Delivery
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Suffolk region.

Processes & Methodologies Category
Suffolk
Permanent IT job ads with a match in the
Processes & Methodologies category
523 379 493
As % of all permanent IT jobs located in Suffolk 80.21% 80.98% 74.47%
Number of salaries quoted 470 312 464
Average salary £40,000 £40,000 £40,000
90% offered a salary of more than £25,000 £30,000 £25,200
10% offered a salary of more than £55,000 £57,500 £55,000
UK excluding London average salary £44,500 £42,500 £40,000
% change year-on-year
+4.70% +6.25%

Service Delivery
Jobs Demand Trend in Suffolk

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Suffolk region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Suffolk

Service Delivery
Salary Trend in Suffolk

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Suffolk region.

Service Delivery Salary Trend in Suffolk

Service Delivery
Salary Histogram in Suffolk

This chart provides a salary histogram for IT jobs citing Service Delivery across the Suffolk region over the 3 months to 3 July 2015.

Service Delivery Salary Histogram in Suffolk

Service Delivery
Job Locations in Suffolk

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the Suffolk region over the 3 months to 3 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Ipswich -6 14 £47,500 +18.75%
Service Delivery
East of England

Service Delivery
Top 30 Related IT Skills in Suffolk

For the 6 months to 3 July 2015, IT jobs across the Suffolk region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 20 (71.43%) ITIL
2 9 (32.14%) Finance
3 7 (25.00%) Service Management
3 7 (25.00%) MS Office
3 7 (25.00%) Project Management
3 7 (25.00%) Capacity Planning
4 6 (21.43%) PRINCE2
4 6 (21.43%) Stakeholder Management
5 5 (17.86%) Information Security
5 5 (17.86%) Management Information System
5 5 (17.86%) Microsoft
5 5 (17.86%) People Management
5 5 (17.86%) Problem Management
6 4 (14.29%) Mathematics
6 4 (14.29%) SCCM
6 4 (14.29%) Windows 7
6 4 (14.29%) Software Deployment
6 4 (14.29%) ITIL Foundation Certificate
6 4 (14.29%) Active Directory
6 4 (14.29%) ISEB
6 4 (14.29%) ITIL Certification
6 4 (14.29%) NHS
6 4 (14.29%) Intranet
6 4 (14.29%) Systems Management Server (SMS)
6 4 (14.29%) Windows
6 4 (14.29%) Windows XP
6 4 (14.29%) MS Exchange
6 4 (14.29%) ISO 9001
6 4 (14.29%) WSH
6 4 (14.29%) MCP

Service Delivery
Top Related IT Skills in Suffolk by Category

For the 6 months to 3 July 2015, IT jobs across the Suffolk region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 4 (14.29%) MS Exchange
2 1 (3.57%) Apache
Applications
1 7 (25.00%) MS Office
2 3 (10.71%) MS Excel
2 3 (10.71%) MS Project
Business Applications
1 2 (7.14%) SAP BPC
Cloud Services
1 1 (3.57%) Amazon AWS
Communications & Networking
1 4 (14.29%) Intranet
2 1 (3.57%) Firewall
Database & Business Intelligence
1 2 (7.14%) MySQL
1 2 (7.14%) SAP BW
Development Applications
1 1 (3.57%) Git (software)
General
1 9 (32.14%) Finance
2 3 (10.71%) Legal
Job Titles
1 8 (28.57%) Service Manager
2 4 (14.29%) 2nd Line Support
3 3 (10.71%) Services Delivery Manager
3 3 (10.71%) Project Support Officer
3 3 (10.71%) Problem Manager
3 3 (10.71%) Delivery Manager
3 3 (10.71%) IT Services Delivery Manager
3 3 (10.71%) Project Officer
3 3 (10.71%) IT Services Manager
4 2 (7.14%) SAP Manager
4 2 (7.14%) Business Manager
4 2 (7.14%) Business Systems Manager
4 2 (7.14%) Systems Manager
5 1 (3.57%) Help Desk Manager
5 1 (3.57%) Developer
5 1 (3.57%) Analyst
5 1 (3.57%) IT Manager
5 1 (3.57%) Senior Manager
5 1 (3.57%) Service Desk Manager
5 1 (3.57%) Problem Analyst
Libraries, Frameworks & Software Standards
1 4 (14.29%) WSH
2 1 (3.57%) Symfony
Miscellaneous
1 5 (17.86%) Management Information System
2 4 (14.29%) Statistics
2 4 (14.29%) Mathematics
2 4 (14.29%) NHS
3 3 (10.71%) Data Centre
3 3 (10.71%) CMDB
4 2 (7.14%) Enterprise Software
5 1 (3.57%) User Experience
5 1 (3.57%) Analytical Skills
Operating Systems
1 4 (14.29%) Windows
1 4 (14.29%) Windows XP
1 4 (14.29%) Windows 7
2 1 (3.57%) Linux
Processes & Methodologies
1 20 (71.43%) ITIL
2 7 (25.00%) Project Management
2 7 (25.00%) Service Management
2 7 (25.00%) Capacity Planning
3 6 (21.43%) PRINCE2
3 6 (21.43%) Stakeholder Management
4 5 (17.86%) Information Security
4 5 (17.86%) Problem Management
4 5 (17.86%) People Management
5 4 (14.29%) Software Deployment
5 4 (14.29%) Incident Management
6 3 (10.71%) Strategic Management
6 3 (10.71%) Process Management
6 3 (10.71%) Matrix Management
6 3 (10.71%) Operations Management
7 2 (7.14%) Mentoring
7 2 (7.14%) Coaching
7 2 (7.14%) CRM
7 2 (7.14%) ERP
7 2 (7.14%) Cost-Benefit Analysis
Programming Languages
1 4 (14.29%) C
2 1 (3.57%) JavaScript
2 1 (3.57%) PHP
Qualifications
1 4 (14.29%) MCP
1 4 (14.29%) HND
1 4 (14.29%) ISEB
1 4 (14.29%) ITIL Certification
1 4 (14.29%) ITIL Foundation Certificate
2 2 (7.14%) SAP Certification
3 1 (3.57%) Degree
3 1 (3.57%) APMP
Quality Assurance & Compliance
1 4 (14.29%) ISO 9001
1 4 (14.29%) ISO/IEC 27001
2 3 (10.71%) SLA
System Software
1 4 (14.29%) Active Directory
Systems Management
1 4 (14.29%) Systems Management Server (SMS)
1 4 (14.29%) SCCM
Vendors
1 5 (17.86%) Microsoft
2 2 (7.14%) SAP
3 1 (3.57%) Cisco
3 1 (3.57%) Oracle
3 1 (3.57%) HP
3 1 (3.57%) Red Hat
3 1 (3.57%) VMware
3 1 (3.57%) Zend