The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Suffolk region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Services Delivery
Rank 55 55 60
Rank change year-on-year
0 +5
Permanent jobs citing Service Delivery 7 10 16
As % of all permanent IT jobs located in Suffolk 1.53% 2.02% 2.85%
As % of the Processes & Methodologies category 1.92% 2.38% 3.76%
Number of salaries quoted 5 6 16
Average salary £50,000 £45,750 £47,000
Average salary % change year-on-year
+9.28% -2.65%
UK excluding London average salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%
Service Delivery
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Suffolk region.

Processes & Methodologies Category
Suffolk
Permanent IT job ads with a match in the
Processes & Methodologies category
364 421 425
As % of all permanent IT jobs located in Suffolk 79.30% 85.05% 75.62%
Number of salaries quoted 282 368 387
Average salary £42,500 £45,000 £39,000
Average salary % change year-on-year
-5.55% +15.38%
90% offered a salary of more than £27,500 £27,500 £30,000
10% offered a salary of more than £55,000 £52,500 £55,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Delivery
Jobs Demand Trend in Suffolk

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Suffolk region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Suffolk

Service Delivery
Salary Trend in Suffolk

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Suffolk region.

Service Delivery Salary Trend in Suffolk

Service Delivery
Job Locations in Suffolk

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the Suffolk region over the 3 months to 24 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Ipswich +10 6 £50,000 +25.00%
Service Delivery
East of England

Service Delivery
Top 30 Related IT Skills in Suffolk

For the 6 months to 24 December 2014, IT jobs across the Suffolk region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 8 (57.14%) Service Management
2 7 (50.00%) SQL
3 6 (42.86%) XML
3 6 (42.86%) UNIX
3 6 (42.86%) Windows
3 6 (42.86%) Linux
3 6 (42.86%) TCP/IP
3 6 (42.86%) VPN
3 6 (42.86%) DNS
3 6 (42.86%) SAN
3 6 (42.86%) Firewall
3 6 (42.86%) JSON
3 6 (42.86%) PowerShell
3 6 (42.86%) Puppet
3 6 (42.86%) Opscode Chef
4 5 (35.71%) Web Services
4 5 (35.71%) ITIL
4 5 (35.71%) Replication
4 5 (35.71%) Reverse Proxy
4 5 (35.71%) NoSQL
5 4 (28.57%) Java
5 4 (28.57%) Microsoft
5 4 (28.57%) Sun Certification
5 4 (28.57%) Shell Script
5 4 (28.57%) Finance
6 3 (21.43%) Configuration Management
7 2 (14.29%) PRINCE2
7 2 (14.29%) SLA
7 2 (14.29%) ITIL Certification
7 2 (14.29%) Disaster Recovery

Service Delivery
Top Related IT Skills in Suffolk by Category

For the 6 months to 24 December 2014, IT jobs across the Suffolk region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Applications
1 1 (7.14%) MS Office
1 1 (7.14%) MS Excel
Cloud Services
1 2 (14.29%) Amazon AWS
Communications & Networking
1 6 (42.86%) TCP/IP
1 6 (42.86%) VPN
1 6 (42.86%) DNS
1 6 (42.86%) SAN
1 6 (42.86%) Firewall
2 5 (35.71%) Reverse Proxy
Database & Business Intelligence
1 5 (35.71%) NoSQL
Development Applications
1 1 (7.14%) Team Foundation Server
General
1 4 (28.57%) Finance
2 1 (7.14%) Marketing
Job Titles
1 7 (50.00%) Service Manager
2 3 (21.43%) Delivery Manager
2 3 (21.43%) Services Delivery Manager
3 2 (14.29%) Operations Manager
3 2 (14.29%) Analyst
3 2 (14.29%) IT Services Manager
3 2 (14.29%) IT Operations Manager
3 2 (14.29%) Service Operations Manager
4 1 (7.14%) Infrastructure Services Manager
4 1 (7.14%) Infrastructure Support Manager
4 1 (7.14%) Service Support Manager
4 1 (7.14%) IT Services Delivery Manager
4 1 (7.14%) Infrastructure Support Engineer
4 1 (7.14%) Applications Support Analyst
4 1 (7.14%) Infrastructure Manager
4 1 (7.14%) Support Manager
4 1 (7.14%) Support Analyst
4 1 (7.14%) Support Engineer
4 1 (7.14%) Applications Support
4 1 (7.14%) Infrastructure Engineer
Libraries, Frameworks & Software Standards
1 6 (42.86%) XML
1 6 (42.86%) JSON
2 5 (35.71%) Web Services
Miscellaneous
1 5 (35.71%) Replication
2 2 (14.29%) Management Information System
3 1 (7.14%) CMDB
3 1 (7.14%) Performance Metrics
Operating Systems
1 6 (42.86%) UNIX
1 6 (42.86%) Windows
1 6 (42.86%) Linux
Processes & Methodologies
1 8 (57.14%) Service Management
2 5 (35.71%) ITIL
3 3 (21.43%) Configuration Management
4 2 (14.29%) PRINCE2
4 2 (14.29%) Disaster Recovery
4 2 (14.29%) Capacity Planning
5 1 (7.14%) Waterfall
5 1 (7.14%) Service Desk Management
5 1 (7.14%) Technical Analysis
5 1 (7.14%) Line Management
5 1 (7.14%) Mentoring
5 1 (7.14%) Logical Data Model
5 1 (7.14%) Physical Data Model
5 1 (7.14%) ITSM
5 1 (7.14%) Workflow
5 1 (7.14%) Stakeholder Management
5 1 (7.14%) Information Security
5 1 (7.14%) Agile Software Development
5 1 (7.14%) Business Analysis
5 1 (7.14%) Strategic Management
Programming Languages
1 7 (50.00%) SQL
2 6 (42.86%) PowerShell
3 4 (28.57%) Shell Script
3 4 (28.57%) Java
4 2 (14.29%) Bash Shell
Qualifications
1 4 (28.57%) Sun Certification
2 2 (14.29%) ITIL Certification
3 1 (7.14%) Degree
3 1 (7.14%) APMP
3 1 (7.14%) ISEB
Quality Assurance & Compliance
1 2 (14.29%) SLA
1 2 (14.29%) ISO/IEC 27001
Systems Management
1 6 (42.86%) Puppet
1 6 (42.86%) Opscode Chef
Vendors
1 4 (28.57%) Microsoft
2 1 (7.14%) Oracle
2 1 (7.14%) Cognos