The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Suffolk region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 24 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Apr 2015
Same period 2014 Same period 2013
Services Delivery
Rank 53 75 65
Rank change year-on-year
+22 -10
Permanent jobs citing Service Delivery 14 2 9
As % of all permanent IT jobs located in Suffolk 2.24% 0.34% 1.38%
As % of the Processes & Methodologies category 2.80% 0.41% 1.79%
Number of salaries quoted 12 1 9
Average salary £35,000 £27,500 £50,000
Average salary % change year-on-year
+27.27% -45.00%
UK excluding London average salary £45,000 £45,000 £45,000
Service Delivery
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Suffolk region.

Processes & Methodologies Category
Suffolk
Permanent IT job ads with a match in the
Processes & Methodologies category
500 487 502
As % of all permanent IT jobs located in Suffolk 79.87% 82.54% 76.99%
Number of salaries quoted 432 364 464
Average salary £40,000 £40,000 £37,500
Average salary % change year-on-year
- +6.66%
90% offered a salary of more than £25,500 £27,500 £23,000
10% offered a salary of more than £55,000 £50,000 £52,500
UK excluding London average salary £44,000 £42,500 £40,000
% change year-on-year
+3.52% +6.25%

Service Delivery
Jobs Demand Trend in Suffolk

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Suffolk region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Suffolk

Service Delivery
Salary Trend in Suffolk

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Suffolk region.

Service Delivery Salary Trend in Suffolk

Service Delivery
Salary Histogram in Suffolk

This chart provides a salary histogram for IT jobs citing Service Delivery across the Suffolk region over the 3 months to 24 April 2015.

Service Delivery Salary Histogram in Suffolk

Service Delivery
Job Locations in Suffolk

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the Suffolk region over the 3 months to 24 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Ipswich +9 6 £35,000 +27.27% 1
Bury St Edmunds - 4 £22,016 -
Service Delivery
East of England

Service Delivery
Top 30 Related IT Skills in Suffolk

For the 6 months to 24 April 2015, IT jobs across the Suffolk region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 12 (63.16%) ITIL
2 8 (42.11%) Windows
3 7 (36.84%) Microsoft
4 6 (31.58%) Service Management
5 5 (26.32%) Firewall
5 5 (26.32%) Linux
5 5 (26.32%) MS Office
5 5 (26.32%) Amazon AWS
6 4 (21.05%) Windows 7
6 4 (21.05%) Reverse Proxy
6 4 (21.05%) SCCM
6 4 (21.05%) PowerShell
6 4 (21.05%) Puppet
6 4 (21.05%) NoSQL
6 4 (21.05%) Software Deployment
6 4 (21.05%) Replication
6 4 (21.05%) Statistics
6 4 (21.05%) JSON
6 4 (21.05%) Mathematics
6 4 (21.05%) Opscode Chef
6 4 (21.05%) ITIL Foundation Certificate
6 4 (21.05%) SQL
6 4 (21.05%) C
6 4 (21.05%) MCP
6 4 (21.05%) HND
6 4 (21.05%) Active Directory
6 4 (21.05%) ISEB
6 4 (21.05%) Web Services
6 4 (21.05%) XML
6 4 (21.05%) Windows XP

Service Delivery
Top Related IT Skills in Suffolk by Category

For the 6 months to 24 April 2015, IT jobs across the Suffolk region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 4 (21.05%) MS Exchange
2 1 (5.26%) Apache
Applications
1 5 (26.32%) MS Office
2 1 (5.26%) MS Excel
2 1 (5.26%) MS Project
Business Applications
1 2 (10.53%) SAP BPC
Cloud Services
1 5 (26.32%) Amazon AWS
2 3 (15.79%) AWS CloudFormation
Communications & Networking
1 5 (26.32%) Firewall
2 4 (21.05%) Reverse Proxy
2 4 (21.05%) TCP/IP
2 4 (21.05%) VPN
2 4 (21.05%) DNS
2 4 (21.05%) SAN
2 4 (21.05%) Intranet
Database & Business Intelligence
1 4 (21.05%) NoSQL
2 2 (10.53%) MySQL
2 2 (10.53%) SAP BW
Development Applications
1 1 (5.26%) Git (software)
General
1 3 (15.79%) Finance
2 1 (5.26%) Legal
Job Titles
1 4 (21.05%) 2nd Line Support
2 3 (15.79%) Service Manager
2 3 (15.79%) Problem Manager
3 2 (10.53%) Business Systems Manager
3 2 (10.53%) Business Manager
3 2 (10.53%) Systems Manager
3 2 (10.53%) SAP Manager
4 1 (5.26%) Incident Analyst
4 1 (5.26%) Infrastructure Support Manager
4 1 (5.26%) Infrastructure Services Manager
4 1 (5.26%) Incident & Problem Manager
4 1 (5.26%) Full Stack Developer
4 1 (5.26%) Project Support Officer
4 1 (5.26%) Infrastructure Manager
4 1 (5.26%) Support Manager
4 1 (5.26%) Services Delivery Manager
4 1 (5.26%) Developer
4 1 (5.26%) Analyst
4 1 (5.26%) Incident Manager
4 1 (5.26%) Head of IT
Libraries, Frameworks & Software Standards
1 4 (21.05%) Web Services
1 4 (21.05%) XML
1 4 (21.05%) WSH
1 4 (21.05%) JSON
2 1 (5.26%) Symfony
Miscellaneous
1 4 (21.05%) NHS
1 4 (21.05%) Management Information System
1 4 (21.05%) Replication
1 4 (21.05%) Statistics
1 4 (21.05%) Mathematics
2 2 (10.53%) Enterprise Software
3 1 (5.26%) User Experience
3 1 (5.26%) CMDB
Operating Systems
1 8 (42.11%) Windows
2 5 (26.32%) Linux
3 4 (21.05%) Windows XP
3 4 (21.05%) Windows 7
3 4 (21.05%) UNIX
Processes & Methodologies
1 12 (63.16%) ITIL
2 6 (31.58%) Service Management
3 4 (21.05%) Project Management
3 4 (21.05%) Information Security
3 4 (21.05%) Software Deployment
4 3 (15.79%) People Management
4 3 (15.79%) Problem Management
4 3 (15.79%) Matrix Management
4 3 (15.79%) Capacity Planning
4 3 (15.79%) Configuration Management
4 3 (15.79%) PRINCE2
5 2 (10.53%) CRM
5 2 (10.53%) ERP
5 2 (10.53%) Cost-Benefit Analysis
5 2 (10.53%) Incident Management
5 2 (10.53%) Stakeholder Management
6 1 (5.26%) Business Development
6 1 (5.26%) Operations Management
6 1 (5.26%) Strategic Management
6 1 (5.26%) Process Management
Programming Languages
1 4 (21.05%) C
1 4 (21.05%) SQL
1 4 (21.05%) PowerShell
2 3 (15.79%) Shell Script
2 3 (15.79%) Java
3 1 (5.26%) JavaScript
3 1 (5.26%) PHP
3 1 (5.26%) Bash Shell
Qualifications
1 4 (21.05%) MCP
1 4 (21.05%) HND
1 4 (21.05%) ISEB
1 4 (21.05%) ITIL Foundation Certificate
2 3 (15.79%) Sun Certification
3 2 (10.53%) SAP Certification
4 1 (5.26%) ITIL Certification
Quality Assurance & Compliance
1 4 (21.05%) ISO 9001
2 3 (15.79%) SLA
3 1 (5.26%) ISO/IEC 27001
System Software
1 4 (21.05%) Active Directory
Systems Management
1 4 (21.05%) Systems Management Server (SMS)
1 4 (21.05%) SCCM
1 4 (21.05%) Puppet
1 4 (21.05%) Opscode Chef
Vendors
1 7 (36.84%) Microsoft
2 2 (10.53%) SAP
3 1 (5.26%) Red Hat
3 1 (5.26%) VMware
3 1 (5.26%) Zend