The first table below looks at the demand for Service Delivery skills in IT jobs advertised for the Suffolk region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 18 June 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Suffolk region.

Location
3 months to
18 Jun 2013
Same period 2012 Same period 2011
Services Delivery
Rank 64 34 62
Rank change year-on-year
-30 +28
Permanent jobs citing Service Delivery 15 34 10
As % of all permanent IT jobs located in Suffolk 2.171% 6.018% 1.481%
As % of the Processes & Methodologies category 3.151% 7.710% 2.208%
Number of salaries quoted 15 19 10
Average salary £50,000 £55,000 £22,500
Average salary % change year-on-year
-9.09% +144.44%
UK excluding London average salary £43,500 £45,000 £43,000
% change year-on-year
-3.33% +4.65%
All Processes & Methodologies
Suffolk
Permanent IT job ads with a match in the
Processes & Methodologies category
476 441 453
As % of all permanent IT jobs located in Suffolk 68.89% 78.05% 67.11%
Number of salaries quoted 451 394 404
Average salary £37,500 £40,000 £37,500
Average salary % change year-on-year
-6.25% +6.66%
90% offered a salary of more than £27,500 £25,000 £25,000
10% offered a salary of more than £50,000 £54,000 £52,500
UK excluding London average salary £40,000 £41,000 £40,000
% change year-on-year
-2.43% +2.50%
Service Delivery
East of England

Service Delivery
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Suffolk region as a proportion of the total demand within the Processes & Methodologies category.

Suffolk Service Delivery Jobs Demand Trend

Service Delivery
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Suffolk region.

Suffolk Service Delivery Salary Trend

Service Delivery
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the Suffolk region over the 3 months to 18 June 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Ipswich -23 13 £50,000 -9.09%
Service Delivery
East of England

Service Delivery
Top 30 Related IT Skills

For the 6 months to 18 June 2013, IT jobs across the Suffolk region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 18 (81.82%) Project Management
2 15 (68.18%) Service Management
2 15 (68.18%) Strategic Management
3 13 (59.09%) Operations Management
4 6 (27.27%) Northgate
4 6 (27.27%) Civica
4 6 (27.27%) Capita
4 6 (27.27%) Orchard
4 6 (27.27%) Project Planning
4 6 (27.27%) PRINCE2
4 6 (27.27%) PRINCE2 Certification
4 6 (27.27%) Java
4 6 (27.27%) SQL
4 6 (27.27%) Oracle
4 6 (27.27%) Oracle 8/8i
5 4 (18.18%) ITIL
5 4 (18.18%) CRM
5 4 (18.18%) ERP
6 3 (13.64%) Oracle Reports
6 3 (13.64%) Capacity Planning
6 3 (13.64%) Document Management
7 2 (9.091%) Finance
8 1 (4.545%) Sage
8 1 (4.545%) SLA
8 1 (4.545%) SQL Server
8 1 (4.545%) Crystal Reports
8 1 (4.545%) Business Continuity
8 1 (4.545%) Business Development
8 1 (4.545%) SalesLogix
8 1 (4.545%) Dynamics NAV

Service Delivery
Top Related IT Skills by Category

For the 6 months to 18 June 2013, IT jobs across the Suffolk region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Business Applications
1 1 (4.545%) SalesLogix
1 1 (4.545%) Dynamics NAV
1 1 (4.545%) Dynamics CRM
Database & Business Intelligence
1 6 (27.27%) Oracle 8/8i
2 3 (13.64%) Oracle Reports
3 1 (4.545%) SQL Server
3 1 (4.545%) Crystal Reports
General
1 2 (9.091%) Finance
Job Titles
1 21 (95.45%) Service Manager
2 14 (63.64%) Delivery Manager
2 14 (63.64%) Services Delivery Manager
3 12 (54.55%) Applications Manager
4 6 (27.27%) Professional Services Manager
4 6 (27.27%) Project Manager
5 1 (4.545%) Systems Engineer
Processes & Methodologies
1 18 (81.82%) Project Management
2 15 (68.18%) Service Management
2 15 (68.18%) Strategic Management
3 13 (59.09%) Operations Management
4 6 (27.27%) Project Planning
4 6 (27.27%) PRINCE2
5 4 (18.18%) CRM
5 4 (18.18%) ERP
5 4 (18.18%) ITIL
6 3 (13.64%) Document Management
6 3 (13.64%) Capacity Planning
7 1 (4.545%) Business Development
7 1 (4.545%) Business Continuity
Programming Languages
1 6 (27.27%) Java
1 6 (27.27%) SQL
Qualifications
1 6 (27.27%) PRINCE2 Certification
Quality Assurance & Compliance
1 1 (4.545%) SLA
Vendors
1 6 (27.27%) Northgate
1 6 (27.27%) Civica
1 6 (27.27%) Capita
1 6 (27.27%) Orchard
1 6 (27.27%) Oracle
2 1 (4.545%) Sage