The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Suffolk region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 29 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Aug 2014
Same period 2013 Same period 2012
Services Delivery
Rank 53 47 27
Rank change year-on-year
-6 -20
Permanent jobs citing Service Delivery 5 17 47
As % of all permanent IT jobs located in Suffolk 1.20% 3.10% 7.07%
As % of the Processes & Methodologies category 1.62% 4.00% 9.49%
Number of salaries quoted 4 17 43
Average salary £52,500 £40,000 £50,000
Average salary % change year-on-year
+31.25% -20.00%
UK excluding London average salary £44,500 £45,000 £42,500
% change year-on-year
-1.11% +5.88%
Service Delivery
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Suffolk region.

Processes & Methodologies Category
Suffolk
Permanent IT job ads with a match in the
Processes & Methodologies category
309 425 495
As % of all permanent IT jobs located in Suffolk 74.10% 77.41% 74.44%
Number of salaries quoted 274 394 459
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £32,500 £25,000 £25,000
10% offered a salary of more than £57,500 £55,000 £60,000
UK excluding London average salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

Service Delivery
Jobs Demand Trend in Suffolk

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Suffolk region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Suffolk

Service Delivery
Salary Trend in Suffolk

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Suffolk region.

Service Delivery Salary Trend in Suffolk

Service Delivery
Salary Histogram in Suffolk

This chart provides a salary histogram for IT jobs citing Service Delivery across the Suffolk region over the 3 months to 29 August 2014.

Service Delivery Salary Histogram in Suffolk

Service Delivery
Job Locations in Suffolk

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the Suffolk region over the 3 months to 29 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Ipswich -3 4 £52,500 +31.25%
Stowmarket - 1 £30,000 -
Service Delivery
East of England

Service Delivery
Top 30 Related IT Skills in Suffolk

For the 6 months to 29 August 2014, IT jobs across the Suffolk region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 5 (55.56%) SQL
1 5 (55.56%) ITIL
2 3 (33.33%) Service Management
3 2 (22.22%) Microsoft
3 2 (22.22%) Active Directory
3 2 (22.22%) ITIL Certification
3 2 (22.22%) Windows
3 2 (22.22%) TCP/IP
3 2 (22.22%) MS Excel
3 2 (22.22%) Finance
3 2 (22.22%) VMware
3 2 (22.22%) Business Continuity
3 2 (22.22%) ISO/IEC 27001
3 2 (22.22%) Capacity Planning
3 2 (22.22%) VMware Infrastructure
4 1 (11.11%) Windows Server 2008
4 1 (11.11%) Exchange Server 2010
4 1 (11.11%) Office 365
4 1 (11.11%) Service Desk Management
4 1 (11.11%) ASP.NET Web Forms
4 1 (11.11%) Windows 7
4 1 (11.11%) APMP
4 1 (11.11%) Business Development
4 1 (11.11%) Operations Management
4 1 (11.11%) CMDB
4 1 (11.11%) WCF
4 1 (11.11%) WPF
4 1 (11.11%) SQL Server Analysis Services
4 1 (11.11%) SQL Server Reporting Services
4 1 (11.11%) Strategic Management

Service Delivery
Top Related IT Skills in Suffolk by Category

For the 6 months to 29 August 2014, IT jobs across the Suffolk region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 1 (11.11%) IIS
1 1 (11.11%) SharePoint
1 1 (11.11%) MS Exchange
1 1 (11.11%) BizTalk Server
1 1 (11.11%) Exchange Server 2010
Applications
1 2 (22.22%) MS Excel
Cloud Services
1 1 (11.11%) Office 365
Communications & Networking
1 2 (22.22%) TCP/IP
2 1 (11.11%) DNS
2 1 (11.11%) Firewall
2 1 (11.11%) DHCP
Database & Business Intelligence
1 1 (11.11%) MySQL
1 1 (11.11%) SQL Server
1 1 (11.11%) SQL Server Reporting Services
1 1 (11.11%) SQL Server Integration Services
1 1 (11.11%) SQL Server Analysis Services
General
1 2 (22.22%) Finance
Job Titles
1 4 (44.44%) Service Manager
2 3 (33.33%) Analyst
2 3 (33.33%) Support Analyst
3 2 (22.22%) 3rd Line Support
3 2 (22.22%) Services Delivery Manager
3 2 (22.22%) Delivery Manager
3 2 (22.22%) 3rd Line Support Analyst
4 1 (11.11%) Help Desk Supervisor
4 1 (11.11%) Applications Support Analyst
4 1 (11.11%) Infrastructure Support Analyst
4 1 (11.11%) Architect
4 1 (11.11%) Infrastructure Analyst
4 1 (11.11%) Applications Support
4 1 (11.11%) Software Architect
4 1 (11.11%) Solutions Architect
Libraries, Frameworks & Software Standards
1 1 (11.11%) .NET
1 1 (11.11%) ASP.NET
1 1 (11.11%) Web Services
1 1 (11.11%) XML
1 1 (11.11%) WCF
1 1 (11.11%) WPF
1 1 (11.11%) ASP.NET Web Forms
Miscellaneous
1 1 (11.11%) N-Tier
1 1 (11.11%) Management Information System
1 1 (11.11%) CMDB
Operating Systems
1 2 (22.22%) Windows
2 1 (11.11%) Linux
2 1 (11.11%) Windows XP
2 1 (11.11%) Windows Server 2003
2 1 (11.11%) Windows Server 2008
2 1 (11.11%) Windows 7
Processes & Methodologies
1 5 (55.56%) ITIL
2 3 (33.33%) Service Management
3 2 (22.22%) Capacity Planning
3 2 (22.22%) Business Continuity
4 1 (11.11%) Information Security
4 1 (11.11%) Strategic Management
4 1 (11.11%) Incident Management
4 1 (11.11%) Business Development
4 1 (11.11%) Operations Management
4 1 (11.11%) PRINCE2
4 1 (11.11%) UML
4 1 (11.11%) ERP
4 1 (11.11%) SOA
4 1 (11.11%) Project Management
4 1 (11.11%) Service Desk Management
4 1 (11.11%) Stakeholder Management
Programming Languages
1 5 (55.56%) SQL
2 1 (11.11%) XAML
2 1 (11.11%) C#
2 1 (11.11%) PL/SQL
Qualifications
1 2 (22.22%) ITIL Certification
2 1 (11.11%) APMP
2 1 (11.11%) Microsoft Certification
Quality Assurance & Compliance
1 2 (22.22%) ISO/IEC 27001
System Software
1 2 (22.22%) Active Directory
1 2 (22.22%) VMware Infrastructure
Vendors
1 2 (22.22%) Microsoft
1 2 (22.22%) VMware
2 1 (11.11%) CheckPoint
2 1 (11.11%) Oracle
2 1 (11.11%) Cognos