The table below looks at the statistics for the 2nd Line Support Engineer role in IT jobs advertised for the Kent region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Engineer in their job title over the 3 months to 9 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
9 Feb 2016
Same period 2015 Same period 2014
Second Line Support Engineer
Rank 97 86 93
Rank change year-on-year
-11 +7
Permanent jobs requiring a 2nd Line Support Engineer 3 22 15
As % of all permanent IT jobs located in Kent 0.27% 2.11% 1.31%
As % of the Job Titles category 0.28% 2.18% 1.35%
Number of salaries quoted 3 20 14
Average salary £24,000 £30,000 £31,250
Average salary % change year-on-year
-20.00% -4.00%
90% offered a salary of more than £23,200 £23,800 £27,500
10% offered a salary of more than £32,800 £30,000 £33,550
UK excluding London average salary £26,000 £25,384 £24,500
% change year-on-year
+2.42% +3.60%
2nd Line Support Engineer
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Kent region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Kent
Permanent IT job ads with a match in the
Job Titles category
1058 1007 1110
As % of all permanent IT jobs located in Kent 96.98% 96.64% 97.03%
Number of salaries quoted 935 912 944
Average salary £38,500 £40,000 £41,500
Average salary % change year-on-year
-3.75% -3.61%
90% offered a salary of more than £25,000 £24,690 £23,000
10% offered a salary of more than £55,000 £55,000 £57,500
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

2nd Line Support Engineer
Jobs Demand Trend in Kent

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Engineer in the job title across the Kent region as a proportion of the total demand within the Job Titles category.

2nd Line Support Engineer Jobs Demand Trend in Kent

2nd Line Support Engineer
Salary Trend in Kent

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer across the Kent region.

2nd Line Support Engineer Salary Trend in Kent

2nd Line Support Engineer
Salary Histogram in Kent

This chart provides a salary histogram for IT jobs citing 2nd Line Support Engineer across the Kent region over the 3 months to 9 February 2016.

2nd Line Support Engineer Salary Histogram in Kent

2nd Line Support Engineer
Job Locations in Kent

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Engineer within the Kent region over the 3 months to 9 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Dartford +7 1 £24,000 -17.24%
2nd Line Support Engineer
South East

2nd Line Support Engineer
Top 30 Related IT Skills in Kent

For the 6 months to 9 February 2016, IT jobs across the Kent region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title.

1 11 (84.62%) Windows
1 11 (84.62%) Active Directory
2 7 (53.85%) Microsoft
2 7 (53.85%) Windows Server
3 6 (46.15%) Office 365
3 6 (46.15%) Windows 8
4 5 (38.46%) MS Excel
4 5 (38.46%) TCP/IP
5 4 (30.77%) Remote Desktop
5 4 (30.77%) Windows XP
5 4 (30.77%) MS Exchange
5 4 (30.77%) ITIL
5 4 (30.77%) Citrix
5 4 (30.77%) Cisco
5 4 (30.77%) VMware
6 3 (23.08%) Firewall
6 3 (23.08%) Agile Software Development
6 3 (23.08%) Asset Management
6 3 (23.08%) Windows 7
6 3 (23.08%) ITIL V3
6 3 (23.08%) Mobile Device Management
7 2 (15.38%) Windows Server 2008
7 2 (15.38%) Mac OS
7 2 (15.38%) Blackberry
7 2 (15.38%) Blackberry Enterprise Server
7 2 (15.38%) SQL
7 2 (15.38%) MS Office
7 2 (15.38%) VPN
7 2 (15.38%) DNS
8 1 (7.69%) B2B

2nd Line Support Engineer
Top Related IT Skills in Kent by Category

For the 6 months to 9 February 2016, IT jobs across the Kent region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (30.77%) MS Exchange
2 2 (15.38%) Blackberry Enterprise Server
3 1 (7.69%) Exchange Server 2007
3 1 (7.69%) Exchange Server 2010
3 1 (7.69%) Exchange Server 2013
3 1 (7.69%) SharePoint
Applications
1 5 (38.46%) MS Excel
2 2 (15.38%) MS Office
Cloud Services
1 6 (46.15%) Office 365
2 1 (7.69%) Google Apps
Communications & Networking
1 5 (38.46%) TCP/IP
2 4 (30.77%) Remote Desktop
3 3 (23.08%) Firewall
4 2 (15.38%) DNS
4 2 (15.38%) VPN
5 1 (7.69%) Broadband
5 1 (7.69%) LAN
5 1 (7.69%) MPLS
5 1 (7.69%) WAN
General
1 1 (7.69%) Telecoms
Miscellaneous
1 2 (15.38%) Blackberry
2 1 (7.69%) Driving Licence
Operating Systems
1 11 (84.62%) Windows
2 7 (53.85%) Windows Server
3 6 (46.15%) Windows 8
4 4 (30.77%) Windows XP
5 3 (23.08%) Windows 7
6 2 (15.38%) Mac OS
6 2 (15.38%) Windows Server 2008
7 1 (7.69%) Windows Server 2012
Processes & Methodologies
1 4 (30.77%) ITIL
2 3 (23.08%) Agile Software Development
2 3 (23.08%) Asset Management
2 3 (23.08%) ITIL V3
2 3 (23.08%) Mobile Device Management
3 1 (7.69%) B2B
3 1 (7.69%) Business Development
3 1 (7.69%) Disaster Recovery
3 1 (7.69%) OOP
3 1 (7.69%) Presales
Programming Languages
1 2 (15.38%) SQL
Qualifications
1 1 (7.69%) CCENT
1 1 (7.69%) CCNA
1 1 (7.69%) Cisco Certification
1 1 (7.69%) MCITP
1 1 (7.69%) MCP
1 1 (7.69%) MCSA
1 1 (7.69%) MCSE
1 1 (7.69%) MCTS
1 1 (7.69%) Microsoft Certification
System Software
1 11 (84.62%) Active Directory
2 1 (7.69%) Terminal Services
Systems Management
1 1 (7.69%) Backup Exec
1 1 (7.69%) Cisco UCCX
1 1 (7.69%) SCCM
Vendors
1 7 (53.85%) Microsoft
2 4 (30.77%) Cisco
2 4 (30.77%) Citrix
2 4 (30.77%) VMware
3 1 (7.69%) Avaya
3 1 (7.69%) Google
3 1 (7.69%) Juniper
3 1 (7.69%) Verint