The table below looks at the statistics for the IT Support Analyst role in IT jobs advertised for the Kent region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support Analyst in their job title over the 3 months to 12 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
12 Feb 2016
Same period 2015 Same period 2014
IT Support Analyst
Rank 79 94 106
Rank change year-on-year
+15 +12
Permanent jobs requiring an IT Support Analyst 21 8 5
As % of all permanent IT jobs located in Kent 1.92% 0.77% 0.44%
As % of the Job Titles category 1.98% 0.80% 0.45%
Number of salaries quoted 21 6 4
Average salary £22,500 £25,000 £30,000
Average salary % change year-on-year
-10.00% -16.66%
90% offered a salary of more than £21,500 £21,500 £27,550
10% offered a salary of more than £25,000 £28,000 £33,500
UK excluding London average salary £23,500 £24,000 £24,000
% change year-on-year
-2.08% -
IT Support Analyst
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Kent region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Kent
Permanent IT job ads with a match in the
Job Titles category
1063 1006 1115
As % of all permanent IT jobs located in Kent 96.99% 96.73% 97.13%
Number of salaries quoted 940 912 944
Average salary £38,500 £40,000 £41,500
Average salary % change year-on-year
-3.75% -3.61%
90% offered a salary of more than £25,000 £25,000 £23,000
10% offered a salary of more than £55,000 £55,000 £57,500
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

IT Support Analyst
Jobs Demand Trend in Kent

This chart provides a 3-month moving total of permanent IT jobs citing IT Support Analyst in the job title across the Kent region as a proportion of the total demand within the Job Titles category.

IT Support Analyst Jobs Demand Trend in Kent

IT Support Analyst
Salary Trend in Kent

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Analyst across the Kent region.

IT Support Analyst Salary Trend in Kent

IT Support Analyst
Job Locations in Kent

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support Analyst within the Kent region over the 3 months to 12 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Sevenoaks - 7 £24,000 -
Tunbridge Wells - 4 £22,500 -
Maidstone +8 2 £19,500 -37.09%
Faversham - 2 £25,000 -
Westerham - 1 £29,000 -
IT Support Analyst
South East

IT Support Analyst
Top 30 Related IT Skills in Kent

For the 6 months to 12 February 2016, IT jobs across the Kent region that cited IT Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Analyst in their job title.

1 20 (68.97%) Microsoft
2 17 (58.62%) Windows
3 16 (55.17%) Service Management
3 16 (55.17%) ITSM
4 15 (51.72%) MS Office
4 15 (51.72%) SLA
5 12 (41.38%) Finance
6 8 (27.59%) Windows 7
6 8 (27.59%) Active Directory
6 8 (27.59%) Line Management
7 7 (24.14%) Case Management
7 7 (24.14%) MS Excel
7 7 (24.14%) MS Exchange
7 7 (24.14%) Microsoft Certification
7 7 (24.14%) Avaya
7 7 (24.14%) Windows Server 2008
7 7 (24.14%) ISO/IEC 27001
7 7 (24.14%) IP Telephony
7 7 (24.14%) Workflow
7 7 (24.14%) Management Information System
8 6 (20.69%) MCITP
8 6 (20.69%) LAN
8 6 (20.69%) WAN
8 6 (20.69%) MCSE
8 6 (20.69%) Cisco Certification
8 6 (20.69%) CCNA
8 6 (20.69%) MCP
8 6 (20.69%) Windows Server
9 4 (13.79%) Exchange Server 2010
9 4 (13.79%) Office 365

IT Support Analyst
Top Related IT Skills in Kent by Category

For the 6 months to 12 February 2016, IT jobs across the Kent region that cited IT Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (24.14%) MS Exchange
2 4 (13.79%) Exchange Server 2007
2 4 (13.79%) Exchange Server 2010
3 2 (6.90%) Blackberry Enterprise Server
3 2 (6.90%) Exchange Server 2013
Applications
1 15 (51.72%) MS Office
2 7 (24.14%) MS Excel
Cloud Services
1 4 (13.79%) Office 365
Communications & Networking
1 7 (24.14%) IP Telephony
2 6 (20.69%) LAN
2 6 (20.69%) WAN
3 4 (13.79%) VPN
3 4 (13.79%) Wireless
4 2 (6.90%) TCP/IP
General
1 12 (41.38%) Finance
2 1 (3.45%) Advertising
Miscellaneous
1 7 (24.14%) Management Information System
2 3 (10.34%) Driving Licence
3 2 (6.90%) Blackberry
4 1 (3.45%) Analytical Skills
4 1 (3.45%) Data Centre
Operating Systems
1 17 (58.62%) Windows
2 8 (27.59%) Windows 7
3 7 (24.14%) Windows Server 2008
4 6 (20.69%) Windows Server
5 4 (13.79%) Windows Server 2012
6 2 (6.90%) Windows 8
6 2 (6.90%) Windows Server 2003
Processes & Methodologies
1 16 (55.17%) ITSM
1 16 (55.17%) Service Management
2 8 (27.59%) Line Management
3 7 (24.14%) Case Management
3 7 (24.14%) Workflow
4 1 (3.45%) Incident Management
4 1 (3.45%) ITIL
Qualifications
1 7 (24.14%) Microsoft Certification
2 6 (20.69%) CCNA
2 6 (20.69%) Cisco Certification
2 6 (20.69%) MCITP
2 6 (20.69%) MCP
2 6 (20.69%) MCSE
3 4 (13.79%) A+ Certification
3 4 (13.79%) Degree
4 2 (6.90%) CCENT
4 2 (6.90%) MCSA
4 2 (6.90%) MCTS
Quality Assurance & Compliance
1 15 (51.72%) SLA
2 7 (24.14%) ISO/IEC 27001
System Software
1 8 (27.59%) Active Directory
Vendors
1 20 (68.97%) Microsoft
2 7 (24.14%) Avaya
3 3 (10.34%) Cisco