The table below looks at the statistics for the IT Support Analyst role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support Analyst in their job title over the 3 months to 22 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Sep 2014
Same period 2013 Same period 2012
IT Support Analyst
Rank 347 361 370
Rank change year-on-year
+14 +9
Permanent jobs requiring an IT Support Analyst 96 74 71
As % of all permanent IT jobs located in the South East 0.44% 0.35% 0.31%
As % of the Job Titles category 0.46% 0.37% 0.33%
Number of salaries quoted 79 63 70
Average salary £23,500 £25,000 £27,500
Average salary % change year-on-year
-6.00% -9.09%
90% offered a salary of more than £20,000 £21,000 £22,500
10% offered a salary of more than £28,400 £37,500 £34,000
UK excluding London average salary £24,000 £22,500 £25,000
% change year-on-year
+6.66% -10.00%
IT Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
20745 20114 21777
As % of all permanent IT jobs located in the South East 94.57% 94.97% 95.34%
Number of salaries quoted 16266 16627 18645
Average salary £41,500 £40,500 £40,000
Average salary % change year-on-year
+2.46% +1.25%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £60,000 £58,500 £60,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

IT Support Analyst
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing IT Support Analyst in the job title across the South East region as a proportion of the total demand within the Job Titles category.

IT Support Analyst Jobs Demand Trend in the South East

IT Support Analyst
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Analyst across the South East region.

IT Support Analyst Salary Trend in the South East

IT Support Analyst
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing IT Support Analyst across the South East region over the 3 months to 22 September 2014.

IT Support Analyst Salary Histogram in the South East

IT Support Analyst
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support Analyst within the South East region over the 3 months to 22 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Oxfordshire +16 20 £25,000 +14.94% 3
Berkshire -5 17 £27,500 +10.00%
West Sussex -7 12 £18,000 -23.40%
Hampshire -8 11 £21,500 -7.52% 2
Buckinghamshire +15 10 £24,000 -24.70% 3
Surrey -16 10 £25,000 -10.71%
East Sussex - 9 £22,500 -
Kent +2 7 £24,750 -3.88%
IT Support Analyst
England

IT Support Analyst
Top 30 Related IT Skills in the South East

For the 6 months to 22 September 2014, IT jobs across the South East region that cited IT Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Analyst in their job title.

1 121 (71.60%) Windows
2 90 (53.25%) Microsoft
3 78 (46.15%) Active Directory
4 73 (43.20%) MS Excel
5 68 (40.24%) MS Office
6 67 (39.64%) Windows 7
7 54 (31.95%) Windows Server 2008
8 50 (29.59%) ITIL
9 43 (25.44%) MS Exchange
10 31 (18.34%) Firewall
11 27 (15.98%) DNS
11 27 (15.98%) Degree
12 26 (15.38%) TCP/IP
13 25 (14.79%) Windows Server 2003
14 22 (13.02%) Wireless
14 22 (13.02%) VPN
15 21 (12.43%) VMware
16 18 (10.65%) Microsoft Certification
16 18 (10.65%) SQL
17 17 (10.06%) MCP
17 17 (10.06%) DHCP
18 16 (9.47%) CCNA
18 16 (9.47%) Cisco Certification
18 16 (9.47%) Service Management
18 16 (9.47%) Windows 8
18 16 (9.47%) Exchange Server 2010
19 15 (8.88%) Windows Server 2012
19 15 (8.88%) LAN
19 15 (8.88%) Linux
19 15 (8.88%) MCSE

IT Support Analyst
Top Related IT Skills in the South East by Category

For the 6 months to 22 September 2014, IT jobs across the South East region that cited IT Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 43 (25.44%) MS Exchange
2 16 (9.47%) Exchange Server 2010
3 9 (5.33%) Exchange Server 2007
4 7 (4.14%) Lync
5 5 (2.96%) IIS
5 5 (2.96%) Exchange Server 2003
6 2 (1.18%) Blackberry Enterprise Server
6 2 (1.18%) SharePoint
6 2 (1.18%) IBM Notes
6 2 (1.18%) Lotus Domino
6 2 (1.18%) Apache
6 2 (1.18%) Tomcat
7 1 (0.59%) Exchange Server 2013
7 1 (0.59%) MS Project Server
7 1 (0.59%) SharePoint Server
Applications
1 73 (43.20%) MS Excel
2 68 (40.24%) MS Office
3 6 (3.55%) MS Visio
4 3 (1.78%) AutoCAD
4 3 (1.78%) MS PowerPoint
5 1 (0.59%) MS Project
Business Applications
1 1 (0.59%) ResourceLink
Cloud Services
1 6 (3.55%) SaaS
2 2 (1.18%) Cloud Computing
2 2 (1.18%) Office 365
Communications & Networking
1 31 (18.34%) Firewall
2 27 (15.98%) DNS
3 26 (15.38%) TCP/IP
4 22 (13.02%) Wireless
4 22 (13.02%) VPN
5 17 (10.06%) DHCP
6 15 (8.88%) LAN
7 13 (7.69%) Internet
8 12 (7.10%) WAN
9 9 (5.33%) SAN
9 9 (5.33%) SMTP
10 5 (2.96%) Intranet
11 3 (1.78%) Ethernet
11 3 (1.78%) Structured Cabling
12 2 (1.18%) NAS
12 2 (1.18%) IPsec
12 2 (1.18%) 3G
13 1 (0.59%) GPRS
Database & Business Intelligence
1 13 (7.69%) SQL Server
2 4 (2.37%) MySQL
3 1 (0.59%) Cognos Impromptu
3 1 (0.59%) Relational Database
3 1 (0.59%) SQL Server 2008
Development Applications
1 1 (0.59%) Dreamweaver
1 1 (0.59%) SQL Server Management Studio (SSMS)
General
1 14 (8.28%) Finance
2 9 (5.33%) Front Office
3 8 (4.73%) Retail
4 5 (2.96%) Aerospace
4 5 (2.96%) Law
4 5 (2.96%) Advertising
5 4 (2.37%) Back Office
6 1 (0.59%) Telecoms
6 1 (0.59%) Manufacturing
Libraries, Frameworks & Software Standards
1 2 (1.18%) Hibernate
1 2 (1.18%) .NET
1 2 (1.18%) HTML
2 1 (0.59%) CSS
Miscellaneous
1 14 (8.28%) Computer Science
2 11 (6.51%) Management Information System
3 6 (3.55%) User Experience
4 4 (2.37%) Video Conferencing
4 4 (2.37%) Analytical Skills
4 4 (2.37%) EPoS
5 3 (1.78%) Blackberry
5 3 (1.78%) iPad
6 2 (1.18%) Statistics
6 2 (1.18%) AS400
6 2 (1.18%) Device Driver
7 1 (0.59%) Thin Client
7 1 (0.59%) Fat Client
7 1 (0.59%) iPhone
Operating Systems
1 121 (71.60%) Windows
2 67 (39.64%) Windows 7
3 54 (31.95%) Windows Server 2008
4 25 (14.79%) Windows Server 2003
5 16 (9.47%) Windows 8
6 15 (8.88%) Windows Server 2012
6 15 (8.88%) Linux
7 10 (5.92%) Windows XP
8 2 (1.18%) Windows Vista
8 2 (1.18%) Mac OS X
8 2 (1.18%) Solaris
9 1 (0.59%) UNIX
9 1 (0.59%) Windows Phone
9 1 (0.59%) Android
Processes & Methodologies
1 50 (29.59%) ITIL
2 16 (9.47%) Service Management
3 8 (4.73%) Time Management
4 7 (4.14%) CRM
4 7 (4.14%) Service Delivery
5 5 (2.96%) Analytics
5 5 (2.96%) Data Management
5 5 (2.96%) Data Protection
6 4 (2.37%) Asset Management
6 4 (2.37%) Mobile Device Management
6 4 (2.37%) Root Cause Analysis
6 4 (2.37%) Disaster Recovery
7 3 (1.78%) Information Security
7 3 (1.78%) IT Asset Management
7 3 (1.78%) Software Licensing
7 3 (1.78%) Change Control
7 3 (1.78%) Logistics
7 3 (1.78%) Document Management
8 2 (1.18%) Data Entry
8 2 (1.18%) Web Development
Programming Languages
1 18 (10.65%) SQL
2 6 (3.55%) VB
3 5 (2.96%) PHP
3 5 (2.96%) C
4 4 (2.37%) PowerShell
4 4 (2.37%) Java
5 2 (1.18%) JavaScript
5 2 (1.18%) VBScript
6 1 (0.59%) RPG
6 1 (0.59%) VBA
6 1 (0.59%) RPG IV
Qualifications
1 27 (15.98%) Degree
2 18 (10.65%) Microsoft Certification
3 17 (10.06%) MCP
4 16 (9.47%) CCNA
4 16 (9.47%) Cisco Certification
5 15 (8.88%) MCSE
6 9 (5.33%) SC Cleared
6 9 (5.33%) Security Cleared
7 8 (4.73%) MCSA
8 6 (3.55%) MCTS
8 6 (3.55%) MCITP
9 5 (2.96%) MCT
10 4 (2.37%) VMware Certified Professional (VCP)
10 4 (2.37%) ITIL Certification
11 3 (1.78%) CCNP
11 3 (1.78%) DV Cleared
12 1 (0.59%) A+ Certification
Quality Assurance & Compliance
1 7 (4.14%) SLA
2 1 (0.59%) ISO 9001
2 1 (0.59%) BS7799
2 1 (0.59%) QA
2 1 (0.59%) ISO/IEC 27001
2 1 (0.59%) JSP 440
System Software
1 78 (46.15%) Active Directory
2 14 (8.28%) VMware Infrastructure
3 9 (5.33%) IMail Server
4 3 (1.78%) VMware ESX
4 3 (1.78%) Microsoft Virtual Server
5 2 (1.18%) Hyper-V
6 1 (0.59%) Terminal Server
6 1 (0.59%) vSphere
6 1 (0.59%) VMware Server
6 1 (0.59%) XenDesktop
6 1 (0.59%) VMware ESXi
Systems Management
1 5 (2.96%) DameWare
2 4 (2.37%) SCCM
2 4 (2.37%) Backup Exec
3 2 (1.18%) ZENworks
4 1 (0.59%) OpenView Configuration Management
4 1 (0.59%) NetBackup
4 1 (0.59%) WSUS
4 1 (0.59%) SCOM
Vendors
1 90 (53.25%) Microsoft
2 21 (12.43%) VMware
3 10 (5.92%) Cisco
4 9 (5.33%) Symantec
5 5 (2.96%) Dell
5 5 (2.96%) Avaya
6 4 (2.37%) LANDesk
6 4 (2.37%) Apple
7 3 (1.78%) Citrix
7 3 (1.78%) HP
8 2 (1.18%) Sophos
8 2 (1.18%) Interwoven
8 2 (1.18%) IBM
8 2 (1.18%) Novell
8 2 (1.18%) Lotus
9 1 (0.59%) Cognos
9 1 (0.59%) Capita
Southampton, Hampshire
Capita Resourcing - IT Resourcing
Salary: £18000 - £22000 per annum + Benefits
Posted: 3 days ago
Milton Keynes, Buckinghamshire
Ashdown IT
Salary: £18000 - £21000 per annum
Posted: 4 days ago
Oxford
Hays IT - Uk Posting account
Salary: £24000 - £28000 per annum + Benefits
Posted: 5 days ago
Abingdon
Hays IT - Uk Posting account
Salary: £20000 - £24000 per annum + Benefits
Posted: 6 days ago
High Wycombe, Buckinghamshire
CV Screen Ltd
Salary: £20k - 25k per year + Perks and Career Development
Posted: 6 days ago
Farnborough
Recruitment Genius
Salary: £20000 - £25000 per annum
Posted: 14 days ago
Oxford
Hays IT - Uk Posting account
Salary: £23000 - £25000 per annum + Benefits
Posted: 25 days ago