The table below looks at the statistics for SLA skills in IT jobs advertised for the Kingston Upon Thames region. Included is a guide to the average salaries offered in IT jobs that have cited SLA over the 3 months to 29 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Aug 2014
Same period 2013 Same period 2012
Service Level Agreement (SLA)
Rank 38 29 28
Rank change year-on-year
-9 -1
Permanent jobs citing SLA 11 3 4
As % of all permanent IT jobs located in Kingston Upon Thames 4.31% 2.56% 3.13%
As % of the Quality Assurance & Compliance category 34.38% 20.00% 40.00%
Number of salaries quoted 3 3 4
Average salary £28,000 £32,500 £28,250
Average salary % change year-on-year
-13.84% +15.04%
90% offered a salary of more than £27,600 £30,500 £27,500
10% offered a salary of more than £30,600 £33,700 £30,750
UK excluding London average salary £32,500 £35,500 £35,000
% change year-on-year
-8.45% +1.42%
SLA
London

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the Kingston Upon Thames region.

Quality Assurance & Compliance Category
Kingston Upon Thames
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
32 15 10
As % of all permanent IT jobs located in Kingston Upon Thames 12.55% 12.82% 7.81%
Number of salaries quoted 22 13 10
Average salary £40,000 £35,000 £37,500
Average salary % change year-on-year
+14.28% -6.66%
90% offered a salary of more than £31,625 £31,500 £27,500
10% offered a salary of more than £50,000 £47,000 £60,000
UK excluding London average salary £40,000 £40,000 £41,000
% change year-on-year
- -2.43%

SLA
Jobs Demand Trend in Kingston Upon Thames

This chart provides a 3-month moving total of permanent IT jobs citing SLA across the Kingston Upon Thames region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in Kingston Upon Thames

SLA
Salary Trend in Kingston Upon Thames

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the Kingston Upon Thames region.

SLA Salary Trend in Kingston Upon Thames

SLA
Top 30 Related IT Skills in Kingston Upon Thames

For the 6 months to 29 August 2014, IT jobs across the Kingston Upon Thames region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA.

1 8 (72.73%) ITIL
2 6 (54.55%) Microsoft
3 4 (36.36%) Windows
3 4 (36.36%) MS Excel
3 4 (36.36%) Data Warehouse
3 4 (36.36%) ETL
3 4 (36.36%) Service Delivery
4 3 (27.27%) Finance
4 3 (27.27%) Cisco IPCC
4 3 (27.27%) Teradata
4 3 (27.27%) Network Management
4 3 (27.27%) Unified Communications
4 3 (27.27%) LAN
4 3 (27.27%) WAN
4 3 (27.27%) SNMP
4 3 (27.27%) Cisco
4 3 (27.27%) MGCP
4 3 (27.27%) H.323
4 3 (27.27%) PowerHouse
4 3 (27.27%) Six Sigma
4 3 (27.27%) IP Telephony
4 3 (27.27%) Portfolio Management
4 3 (27.27%) Root Cause Analysis
4 3 (27.27%) Cisco UCCX
4 3 (27.27%) SolarWinds
4 3 (27.27%) Cisco CUCM
4 3 (27.27%) Analytics
5 2 (18.18%) AppDNA
5 2 (18.18%) RightFax
5 2 (18.18%) Windows 7

SLA
Top Related IT Skills in Kingston Upon Thames by Category

For the 6 months to 29 August 2014, IT jobs across the Kingston Upon Thames region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 1 (9.09%) MS Exchange
1 1 (9.09%) Blackberry Enterprise Server
1 1 (9.09%) Exchange Server 2007
1 1 (9.09%) Exchange Server 2010
Applications
1 4 (36.36%) MS Excel
2 2 (18.18%) MS Office
3 1 (9.09%) MS Visio
3 1 (9.09%) MS PowerPoint
Cloud Services
1 2 (18.18%) Google Apps
Communications & Networking
1 3 (27.27%) LAN
1 3 (27.27%) WAN
1 3 (27.27%) SNMP
1 3 (27.27%) MGCP
1 3 (27.27%) H.323
1 3 (27.27%) IP Telephony
1 3 (27.27%) Unified Communications
2 2 (18.18%) Wi-Fi
3 1 (9.09%) PABX
Database & Business Intelligence
1 4 (36.36%) Data Warehouse
2 1 (9.09%) MySQL
2 1 (9.09%) SQL Server
General
1 3 (27.27%) Finance
2 1 (9.09%) Retail
Job Titles
1 4 (36.36%) Support Engineer
1 4 (36.36%) Applications Support
2 3 (27.27%) Network Support Engineer
2 3 (27.27%) Network Support
2 3 (27.27%) Support Manager
2 3 (27.27%) Applications Support Manager
2 3 (27.27%) Applications Manager
2 3 (27.27%) Operations Engineer
2 3 (27.27%) Network Operations Engineer
2 3 (27.27%) Operations Support Engineer
2 3 (27.27%) Network Engineer
3 2 (18.18%) Desktop Engineer
3 2 (18.18%) Desktop Support
4 1 (9.09%) Analyst
4 1 (9.09%) Team Leader
4 1 (9.09%) Service Analyst
4 1 (9.09%) Desktop Support Engineer
4 1 (9.09%) Service Desk Analyst
4 1 (9.09%) Service Desk Team Leader
Libraries, Frameworks & Software Standards
1 1 (9.09%) .NET
1 1 (9.09%) .NET Framework
1 1 (9.09%) Application Packaging
Miscellaneous
1 1 (9.09%) Blackberry
1 1 (9.09%) AS400
1 1 (9.09%) iPhone
Operating Systems
1 4 (36.36%) Windows
2 2 (18.18%) Windows 7
3 1 (9.09%) UNIX
3 1 (9.09%) Windows XP
3 1 (9.09%) Windows Vista
Processes & Methodologies
1 8 (72.73%) ITIL
2 4 (36.36%) ETL
2 4 (36.36%) Service Delivery
3 3 (27.27%) Six Sigma
3 3 (27.27%) Network Management
3 3 (27.27%) Portfolio Management
3 3 (27.27%) Root Cause Analysis
3 3 (27.27%) Analytics
4 2 (18.18%) Change Management
4 2 (18.18%) Security Management
4 2 (18.18%) Migration
5 1 (9.09%) Incident Management
5 1 (9.09%) Service Management
5 1 (9.09%) E-Commerce
5 1 (9.09%) ITIL V3
5 1 (9.09%) ITIL V2
Programming Languages
1 3 (27.27%) PowerHouse
2 1 (9.09%) Java
2 1 (9.09%) PHP
2 1 (9.09%) SQL
System Software
1 2 (18.18%) XenApp
1 2 (18.18%) XenDesktop
2 1 (9.09%) Active Directory
2 1 (9.09%) Microsoft App-V
Systems Management
1 3 (27.27%) Cisco IPCC
1 3 (27.27%) Cisco UCCX
1 3 (27.27%) Cisco CUCM
2 2 (18.18%) AppDNA
Vendors
1 6 (54.55%) Microsoft
2 3 (27.27%) Teradata
2 3 (27.27%) SolarWinds
2 3 (27.27%) Cisco
3 2 (18.18%) RightFax
3 2 (18.18%) Google
3 2 (18.18%) Citrix
4 1 (9.09%) Remedy
4 1 (9.09%) McAfee
4 1 (9.09%) Oracle
4 1 (9.09%) Cognos