The table below looks at the statistics for SLA skills in IT jobs advertised for the Kingston Upon Thames region. Included is a guide to the average salaries offered in IT jobs that have cited SLA over the 3 months to 26 February 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
26 Feb 2015
Same period 2014 Same period 2013
Service Level Agreement (SLA)
Rank 25 34 30
Rank change year-on-year
+9 -4
Permanent jobs citing SLA 13 5 1
As % of all permanent IT jobs located in Kingston Upon Thames 6.88% 2.48% 0.73%
As % of the Quality Assurance & Compliance category 48.15% 26.32% 5.56%
Number of salaries quoted 13 5 1
Average salary £37,500 £32,500 £45,000
Average salary % change year-on-year
+15.38% -27.77%
UK excluding London average salary £35,000 £34,000 £37,500
% change year-on-year
+2.94% -9.33%
SLA
London

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the Kingston Upon Thames region.

Quality Assurance & Compliance Category
Kingston Upon Thames
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
27 19 18
As % of all permanent IT jobs located in Kingston Upon Thames 14.29% 9.41% 13.14%
Number of salaries quoted 27 19 18
Average salary £37,500 £52,500 £41,250
Average salary % change year-on-year
-28.57% +27.27%
90% offered a salary of more than £27,450 £31,400 £37,500
10% offered a salary of more than £45,000 £58,000 £72,500
UK excluding London average salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

SLA
Jobs Demand Trend in Kingston Upon Thames

This chart provides a 3-month moving total of permanent IT jobs citing SLA across the Kingston Upon Thames region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in Kingston Upon Thames

SLA
Salary Trend in Kingston Upon Thames

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the Kingston Upon Thames region.

SLA Salary Trend in Kingston Upon Thames

SLA
Salary Histogram in Kingston Upon Thames

This chart provides a salary histogram for IT jobs citing SLA across the Kingston Upon Thames region over the 3 months to 26 February 2015.

SLA Salary Histogram in Kingston Upon Thames

SLA
Top 30 Related IT Skills in Kingston Upon Thames

For the 6 months to 26 February 2015, IT jobs across the Kingston Upon Thames region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA.

1 14 (66.67%) Microsoft
2 13 (61.90%) Cisco
3 11 (52.38%) SNMP
3 11 (52.38%) H.323
3 11 (52.38%) Cisco IPCC
3 11 (52.38%) IP Telephony
3 11 (52.38%) SolarWinds
3 11 (52.38%) Network Management
3 11 (52.38%) Cisco UCCX
3 11 (52.38%) Cisco CUCM
4 10 (47.62%) MGCP
5 8 (38.10%) VoIP
5 8 (38.10%) ITIL
6 6 (28.57%) MS Excel
7 5 (23.81%) Windows
7 5 (23.81%) Active Directory
8 4 (19.05%) Finance
9 3 (14.29%) Workflow Management
9 3 (14.29%) Incident Management
9 3 (14.29%) Wealth Management
9 3 (14.29%) Exchange Server 2007
9 3 (14.29%) Time Management
9 3 (14.29%) Windows 7
9 3 (14.29%) Unified Communications
9 3 (14.29%) Analytical Skills
9 3 (14.29%) Retail
9 3 (14.29%) Service Desk Management
9 3 (14.29%) ITSM
9 3 (14.29%) Management Information System
9 3 (14.29%) Workflow

SLA
Top Related IT Skills in Kingston Upon Thames by Category

For the 6 months to 26 February 2015, IT jobs across the Kingston Upon Thames region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 3 (14.29%) MS Exchange
1 3 (14.29%) Exchange Server 2007
2 2 (9.52%) Lync
Applications
1 6 (28.57%) MS Excel
2 3 (14.29%) MS Office
Communications & Networking
1 11 (52.38%) SNMP
1 11 (52.38%) H.323
1 11 (52.38%) IP Telephony
2 10 (47.62%) MGCP
3 8 (38.10%) VoIP
4 3 (14.29%) Unified Communications
Database & Business Intelligence
1 1 (4.76%) Data Warehouse
1 1 (4.76%) SQL Server Reporting Services
1 1 (4.76%) SQL Server Analysis Services
General
1 4 (19.05%) Finance
2 3 (14.29%) Retail
Job Titles
1 11 (52.38%) Network Engineer
1 11 (52.38%) Support Engineer
2 9 (42.86%) Network Support Engineer
2 9 (42.86%) Network Support
3 8 (38.10%) Operations Engineer
3 8 (38.10%) Network Operations Engineer
3 8 (38.10%) Operations Support Engineer
4 4 (19.05%) Support Manager
5 3 (14.29%) Service Desk Technician
6 2 (9.52%) Applications Manager
7 1 (4.76%) Junior
7 1 (4.76%) Applications Support Manager
7 1 (4.76%) Applications Support
7 1 (4.76%) Service Manager
Miscellaneous
1 3 (14.29%) Management Information System
1 3 (14.29%) Analytical Skills
2 2 (9.52%) Statistics
3 1 (4.76%) FMCG
3 1 (4.76%) Performance Metrics
Operating Systems
1 5 (23.81%) Windows
2 3 (14.29%) Windows 7
3 2 (9.52%) Windows 8
3 2 (9.52%) Windows XP
Processes & Methodologies
1 11 (52.38%) Network Management
2 8 (38.10%) ITIL
3 3 (14.29%) ITSM
3 3 (14.29%) Workflow
3 3 (14.29%) Workflow Management
3 3 (14.29%) Incident Management
3 3 (14.29%) Wealth Management
3 3 (14.29%) Time Management
3 3 (14.29%) Service Desk Management
4 1 (4.76%) Portfolio Management
4 1 (4.76%) Root Cause Analysis
4 1 (4.76%) ETL
4 1 (4.76%) Six Sigma
4 1 (4.76%) Service Delivery
Qualifications
1 3 (14.29%) ITIL Certification
2 2 (9.52%) MCP
2 2 (9.52%) MCSE
2 2 (9.52%) MCSA
2 2 (9.52%) CCNA
2 2 (9.52%) Cisco Certification
2 2 (9.52%) Microsoft Certification
3 1 (4.76%) Degree
Quality Assurance & Compliance
1 3 (14.29%) ISO 9001
System Software
1 5 (23.81%) Active Directory
Systems Management
1 11 (52.38%) Cisco IPCC
1 11 (52.38%) Cisco UCCX
1 11 (52.38%) Cisco CUCM
Vendors
1 14 (66.67%) Microsoft
2 13 (61.90%) Cisco
3 11 (52.38%) SolarWinds
4 3 (14.29%) Citrix