The table below looks at the statistics for SLA skills in IT jobs advertised for the Kingston Upon Thames region. Included is a guide to the average salaries offered in IT jobs that have cited SLA over the 3 months to 18 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
18 Dec 2014
Same period 2013 Same period 2012
Service Level Agreement (SLA)
Rank 33 34 31
Rank change year-on-year
+1 -3
Permanent jobs citing SLA 7 4 3
As % of all permanent IT jobs located in Kingston Upon Thames 3.78% 2.55% 1.84%
As % of the Quality Assurance & Compliance category 38.89% 50.00% 14.29%
Number of salaries quoted 4 4 3
Average salary £40,000 £52,500 £40,000
Average salary % change year-on-year
-23.80% +31.25%
90% offered a salary of more than £37,500 £34,650 £29,200
10% offered a salary of more than £42,500 £52,500 £44,000
UK excluding London average salary £34,000 £35,000 £35,000
% change year-on-year
-2.85% -
SLA
London

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the Kingston Upon Thames region.

Quality Assurance & Compliance Category
Kingston Upon Thames
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
18 8 21
As % of all permanent IT jobs located in Kingston Upon Thames 9.73% 5.10% 12.88%
Number of salaries quoted 15 8 21
Average salary £42,500 £52,500 £45,000
Average salary % change year-on-year
-19.04% +16.66%
90% offered a salary of more than £35,000 £30,850 £27,700
10% offered a salary of more than £54,500 £54,000 £60,000
UK excluding London average salary £40,000 £40,500 £40,000
% change year-on-year
-1.23% +1.25%

SLA
Jobs Demand Trend in Kingston Upon Thames

This chart provides a 3-month moving total of permanent IT jobs citing SLA across the Kingston Upon Thames region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in Kingston Upon Thames

SLA
Salary Trend in Kingston Upon Thames

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the Kingston Upon Thames region.

SLA Salary Trend in Kingston Upon Thames

SLA
Top 30 Related IT Skills in Kingston Upon Thames

For the 6 months to 18 December 2014, IT jobs across the Kingston Upon Thames region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA.

1 13 (65.00%) ITIL
1 13 (65.00%) Microsoft
2 7 (35.00%) Finance
2 7 (35.00%) Cisco IPCC
2 7 (35.00%) IP Telephony
2 7 (35.00%) SNMP
2 7 (35.00%) Cisco
2 7 (35.00%) MGCP
2 7 (35.00%) H.323
2 7 (35.00%) MS Excel
2 7 (35.00%) Network Management
2 7 (35.00%) SolarWinds
2 7 (35.00%) Cisco UCCX
2 7 (35.00%) Cisco CUCM
3 5 (25.00%) Unified Communications
3 5 (25.00%) ETL
3 5 (25.00%) Data Warehouse
3 5 (25.00%) MS Office
3 5 (25.00%) Service Delivery
4 4 (20.00%) Windows
4 4 (20.00%) Six Sigma
4 4 (20.00%) Portfolio Management
4 4 (20.00%) Root Cause Analysis
4 4 (20.00%) Performance Metrics
5 3 (15.00%) Analytics
5 3 (15.00%) Time Management
5 3 (15.00%) WAN
5 3 (15.00%) ISO 9001
5 3 (15.00%) ITIL Certification
5 3 (15.00%) LAN

SLA
Top Related IT Skills in Kingston Upon Thames by Category

For the 6 months to 18 December 2014, IT jobs across the Kingston Upon Thames region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 1 (5.00%) MS Exchange
1 1 (5.00%) Blackberry Enterprise Server
1 1 (5.00%) Exchange Server 2007
1 1 (5.00%) Exchange Server 2010
Applications
1 7 (35.00%) MS Excel
2 5 (25.00%) MS Office
3 1 (5.00%) MS Visio
3 1 (5.00%) MS PowerPoint
Cloud Services
1 2 (10.00%) Google Apps
Communications & Networking
1 7 (35.00%) SNMP
1 7 (35.00%) MGCP
1 7 (35.00%) H.323
1 7 (35.00%) IP Telephony
2 5 (25.00%) Unified Communications
3 3 (15.00%) LAN
3 3 (15.00%) WAN
4 2 (10.00%) VoIP
4 2 (10.00%) Wi-Fi
5 1 (5.00%) PABX
Database & Business Intelligence
1 5 (25.00%) Data Warehouse
2 1 (5.00%) SQL Server Reporting Services
2 1 (5.00%) SQL Server Analysis Services
2 1 (5.00%) MySQL
2 1 (5.00%) SQL Server
General
1 7 (35.00%) Finance
2 1 (5.00%) Retail
Job Titles
1 8 (40.00%) Support Engineer
2 7 (35.00%) Network Support Engineer
2 7 (35.00%) Network Support
2 7 (35.00%) Support Manager
2 7 (35.00%) Operations Engineer
2 7 (35.00%) Network Operations Engineer
2 7 (35.00%) Operations Support Engineer
2 7 (35.00%) Network Engineer
3 5 (25.00%) Applications Manager
3 5 (25.00%) Applications Support
4 4 (20.00%) Applications Support Manager
5 2 (10.00%) Desktop Engineer
5 2 (10.00%) Desktop Support
6 1 (5.00%) Analyst
6 1 (5.00%) Team Leader
6 1 (5.00%) Service Analyst
6 1 (5.00%) Service Manager
6 1 (5.00%) Desktop Support Engineer
6 1 (5.00%) Service Desk Analyst
6 1 (5.00%) Service Desk Team Leader
Libraries, Frameworks & Software Standards
1 1 (5.00%) .NET
1 1 (5.00%) .NET Framework
1 1 (5.00%) Application Packaging
Miscellaneous
1 4 (20.00%) Performance Metrics
2 1 (5.00%) Blackberry
2 1 (5.00%) AS400
2 1 (5.00%) FMCG
2 1 (5.00%) iPhone
Operating Systems
1 4 (20.00%) Windows
2 2 (10.00%) Windows 7
3 1 (5.00%) UNIX
3 1 (5.00%) Windows XP
3 1 (5.00%) Windows Vista
Processes & Methodologies
1 13 (65.00%) ITIL
2 7 (35.00%) Network Management
3 5 (25.00%) ETL
3 5 (25.00%) Service Delivery
4 4 (20.00%) Six Sigma
4 4 (20.00%) Portfolio Management
4 4 (20.00%) Root Cause Analysis
5 3 (15.00%) Analytics
5 3 (15.00%) Agile Software Development
5 3 (15.00%) Wealth Management
5 3 (15.00%) Time Management
6 2 (10.00%) Change Management
6 2 (10.00%) Security Management
6 2 (10.00%) Migration
7 1 (5.00%) Service Management
7 1 (5.00%) E-Commerce
7 1 (5.00%) Incident Management
7 1 (5.00%) People Management
7 1 (5.00%) ITIL V3
7 1 (5.00%) ITIL V2
Programming Languages
1 1 (5.00%) Java
1 1 (5.00%) PHP
1 1 (5.00%) SQL
Qualifications
1 3 (15.00%) ITIL Certification
2 1 (5.00%) Degree
Quality Assurance & Compliance
1 3 (15.00%) ISO 9001
System Software
1 2 (10.00%) XenApp
1 2 (10.00%) XenDesktop
2 1 (5.00%) Active Directory
2 1 (5.00%) Microsoft App-V
Systems Management
1 7 (35.00%) Cisco IPCC
1 7 (35.00%) Cisco UCCX
1 7 (35.00%) Cisco CUCM
2 2 (10.00%) AppDNA
Vendors
1 13 (65.00%) Microsoft
2 7 (35.00%) SolarWinds
2 7 (35.00%) Cisco
3 3 (15.00%) Teradata
4 2 (10.00%) Google
4 2 (10.00%) Citrix
4 2 (10.00%) RightFax
5 1 (5.00%) Remedy
5 1 (5.00%) McAfee
5 1 (5.00%) Oracle
5 1 (5.00%) Cognos
Kingston Upon Thames, Surrey
Nicoll Curtin
Salary: £30000 - £45000 per annum + Benifits
Posted: Yesterday