The table below looks at the statistics for SLA skills in IT jobs advertised for the Kingston Upon Thames region. Included is a guide to the average salaries offered in IT jobs that have cited SLA over the 3 months to 21 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
21 Apr 2015
Same period 2014 Same period 2013
Service Level Agreement (SLA)
Rank 40 44 -
Rank change year-on-year
+4 -
Permanent jobs citing SLA 6 1 0
As % of all permanent IT jobs located in Kingston Upon Thames 2.62% 0.39% -
As % of the Quality Assurance & Compliance category 26.09% 5.88% -
Number of salaries quoted 5 1 0
Average salary £37,500 £32,500 -
Average salary % change year-on-year
+15.38% -
UK excluding London average salary £35,000 £32,500 £36,750
% change year-on-year
+7.69% -11.56%
SLA
London

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the Kingston Upon Thames region.

Quality Assurance & Compliance Category
Kingston Upon Thames
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
23 17 15
As % of all permanent IT jobs located in Kingston Upon Thames 10.04% 6.59% 11.11%
Number of salaries quoted 19 16 15
Average salary £40,000 £47,500 £40,000
Average salary % change year-on-year
-15.78% +18.75%
90% offered a salary of more than £24,200 £35,750 £37,500
10% offered a salary of more than £125,000 £53,000 £72,500
UK excluding London average salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

SLA
Jobs Demand Trend in Kingston Upon Thames

This chart provides a 3-month moving total of permanent IT jobs citing SLA across the Kingston Upon Thames region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in Kingston Upon Thames

SLA
Salary Trend in Kingston Upon Thames

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the Kingston Upon Thames region.

SLA Salary Trend in Kingston Upon Thames

SLA
Salary Histogram in Kingston Upon Thames

This chart provides a salary histogram for IT jobs citing SLA across the Kingston Upon Thames region over the 3 months to 21 April 2015.

SLA Salary Histogram in Kingston Upon Thames

SLA
Top 30 Related IT Skills in Kingston Upon Thames

For the 6 months to 21 April 2015, IT jobs across the Kingston Upon Thames region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA.

1 11 (57.89%) Microsoft
2 10 (52.63%) Cisco
3 8 (42.11%) Cisco IPCC
3 8 (42.11%) IP Telephony
3 8 (42.11%) H.323
3 8 (42.11%) SNMP
3 8 (42.11%) ITIL
3 8 (42.11%) VoIP
3 8 (42.11%) SolarWinds
3 8 (42.11%) Network Management
3 8 (42.11%) Cisco UCCX
3 8 (42.11%) Cisco CUCM
4 7 (36.84%) Windows
4 7 (36.84%) MGCP
4 7 (36.84%) Active Directory
5 5 (26.32%) MS Excel
6 4 (21.05%) Windows XP
6 4 (21.05%) MS Exchange
6 4 (21.05%) Citrix
7 3 (15.79%) MS Office
7 3 (15.79%) Workflow
7 3 (15.79%) ITSM
7 3 (15.79%) Management Information System
7 3 (15.79%) Workflow Management
7 3 (15.79%) Incident Management
7 3 (15.79%) Windows 7
7 3 (15.79%) Retail
7 3 (15.79%) Exchange Server 2007
7 3 (15.79%) Service Desk Management
7 3 (15.79%) Analytical Skills

SLA
Top Related IT Skills in Kingston Upon Thames by Category

For the 6 months to 21 April 2015, IT jobs across the Kingston Upon Thames region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 4 (21.05%) MS Exchange
2 3 (15.79%) Exchange Server 2007
3 2 (10.53%) Lync
4 1 (5.26%) Exchange Server 2010
Applications
1 5 (26.32%) MS Excel
2 3 (15.79%) MS Office
Communications & Networking
1 8 (42.11%) SNMP
1 8 (42.11%) VoIP
1 8 (42.11%) H.323
1 8 (42.11%) IP Telephony
2 7 (36.84%) MGCP
3 1 (5.26%) LAN
3 1 (5.26%) WAN
3 1 (5.26%) DHCP
3 1 (5.26%) VPN
3 1 (5.26%) DNS
3 1 (5.26%) Internet
3 1 (5.26%) Network Security
3 1 (5.26%) Wireless
Database & Business Intelligence
1 1 (5.26%) Data Warehouse
1 1 (5.26%) SQL Server Reporting Services
1 1 (5.26%) SQL Server Analysis Services
1 1 (5.26%) MongoDB
General
1 3 (15.79%) Retail
2 2 (10.53%) Finance
Job Titles
1 9 (47.37%) Support Engineer
2 8 (42.11%) Network Engineer
3 6 (31.58%) Network Support Engineer
3 6 (31.58%) Network Support
4 5 (26.32%) Operations Engineer
4 5 (26.32%) Network Operations Engineer
4 5 (26.32%) Operations Support Engineer
5 3 (15.79%) Service Desk Technician
6 2 (10.53%) Applications Manager
6 2 (10.53%) Support Manager
7 1 (5.26%) Senior Infrastructure Engineer
7 1 (5.26%) Applications Support Manager
7 1 (5.26%) Chief Technology Officer
7 1 (5.26%) Citrix Support
7 1 (5.26%) Senior Citrix Support
7 1 (5.26%) Desktop Engineer
7 1 (5.26%) Desktop Support
7 1 (5.26%) Junior
7 1 (5.26%) Applications Support
7 1 (5.26%) Infrastructure Engineer
Libraries, Frameworks & Software Standards
1 1 (5.26%) LAMP
Miscellaneous
1 3 (15.79%) Management Information System
1 3 (15.79%) Analytical Skills
2 2 (10.53%) Statistics
3 1 (5.26%) FMCG
3 1 (5.26%) Performance Metrics
3 1 (5.26%) Blackberry
Operating Systems
1 7 (36.84%) Windows
2 4 (21.05%) Windows XP
3 3 (15.79%) Windows 7
3 3 (15.79%) Windows 8
4 1 (5.26%) Windows Server 2012
4 1 (5.26%) Apple iOS
4 1 (5.26%) Windows Server 2003
4 1 (5.26%) Windows Server 2008
Processes & Methodologies
1 8 (42.11%) ITIL
1 8 (42.11%) Network Management
2 3 (15.79%) Service Desk Management
2 3 (15.79%) Workflow Management
2 3 (15.79%) Incident Management
2 3 (15.79%) ITSM
2 3 (15.79%) Workflow
3 1 (5.26%) Agile Software Development
3 1 (5.26%) Data Management
3 1 (5.26%) MVC
3 1 (5.26%) ETL
3 1 (5.26%) Six Sigma
3 1 (5.26%) Service Management
3 1 (5.26%) Change Management
3 1 (5.26%) Wealth Management
3 1 (5.26%) Problem Management
3 1 (5.26%) Time Management
3 1 (5.26%) DevOps
3 1 (5.26%) Line Management
3 1 (5.26%) Portfolio Management
Programming Languages
1 1 (5.26%) PHP
Qualifications
1 2 (10.53%) MCP
1 2 (10.53%) MCSE
1 2 (10.53%) MCSA
1 2 (10.53%) CCNA
1 2 (10.53%) Cisco Certification
1 2 (10.53%) Microsoft Certification
2 1 (5.26%) ITIL Certification
Quality Assurance & Compliance
1 2 (10.53%) ISO 9001
2 1 (5.26%) ISO/IEC 27001
2 1 (5.26%) ISO 9000
System Software
1 7 (36.84%) Active Directory
2 1 (5.26%) VMware Infrastructure
2 1 (5.26%) XenApp
2 1 (5.26%) vSphere
Systems Management
1 8 (42.11%) Cisco IPCC
1 8 (42.11%) Cisco UCCX
1 8 (42.11%) Cisco CUCM
2 1 (5.26%) NetBackup
2 1 (5.26%) SCOM
2 1 (5.26%) Nagios
Vendors
1 11 (57.89%) Microsoft
2 10 (52.63%) Cisco
3 8 (42.11%) SolarWinds
4 4 (21.05%) Citrix
5 1 (5.26%) Apple
5 1 (5.26%) Salesforce.com
5 1 (5.26%) Remedy
5 1 (5.26%) VMware