The table below looks at the statistics for SLA skills in IT jobs advertised for the Kingston Upon Thames region. Included is a guide to the average salaries offered in IT jobs that have cited SLA over the 3 months to 7 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
7 Jul 2015
Same period 2014 Same period 2013
Service Level Agreement (SLA)
Rank 40 - 33
Rank change year-on-year
- 0
Permanent jobs citing SLA 2 0 4
As % of all permanent IT jobs located in Kingston Upon Thames 1.14% - 2.67%
As % of the Quality Assurance & Compliance category 40.00% - 26.67%
Number of salaries quoted 2 0 4
Average salary £33,750 - £40,000
90% offered a salary of more than £26,750 - £30,000
10% offered a salary of more than £40,750 - £57,000
UK excluding London average salary £34,333 £34,000 £37,500
% change year-on-year
+0.97% -9.33%
SLA
London

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the Kingston Upon Thames region.

Quality Assurance & Compliance Category
Kingston Upon Thames
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
5 18 15
As % of all permanent IT jobs located in Kingston Upon Thames 2.86% 8.87% 10.00%
Number of salaries quoted 5 17 14
Average salary £42,500 £47,500 £42,500
Average salary % change year-on-year
-10.52% +11.76%
90% offered a salary of more than £24,400 £36,500 £30,450
10% offered a salary of more than £45,000 £48,500 £55,000
UK excluding London average salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

SLA
Jobs Demand Trend in Kingston Upon Thames

This chart provides a 3-month moving total of permanent IT jobs citing SLA across the Kingston Upon Thames region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in Kingston Upon Thames

SLA
Salary Trend in Kingston Upon Thames

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the Kingston Upon Thames region.

SLA Salary Trend in Kingston Upon Thames

SLA
Salary Histogram in Kingston Upon Thames

This chart provides a salary histogram for IT jobs citing SLA across the Kingston Upon Thames region over the 3 months to 7 July 2015.

SLA Salary Histogram in Kingston Upon Thames

SLA
Top 30 Related IT Skills in Kingston Upon Thames

For the 6 months to 7 July 2015, IT jobs across the Kingston Upon Thames region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA.

1 8 (61.54%) Windows
2 7 (53.85%) Cisco
2 7 (53.85%) Microsoft
2 7 (53.85%) Active Directory
3 5 (38.46%) ITIL
3 5 (38.46%) MS Exchange
3 5 (38.46%) IP Telephony
4 4 (30.77%) SolarWinds
4 4 (30.77%) Network Management
4 4 (30.77%) Cisco UCCX
4 4 (30.77%) Cisco CUCM
4 4 (30.77%) SNMP
4 4 (30.77%) VoIP
4 4 (30.77%) MS Excel
4 4 (30.77%) Windows XP
4 4 (30.77%) Citrix
4 4 (30.77%) H.323
4 4 (30.77%) Cisco IPCC
4 4 (30.77%) Exchange Server 2007
5 3 (23.08%) Incident Management
5 3 (23.08%) Workflow Management
5 3 (23.08%) MGCP
5 3 (23.08%) Workflow
5 3 (23.08%) ITSM
5 3 (23.08%) Management Information System
5 3 (23.08%) Microsoft Certification
5 3 (23.08%) Windows 8
5 3 (23.08%) Retail
5 3 (23.08%) Windows 7
5 3 (23.08%) Service Desk Management

SLA
Top Related IT Skills in Kingston Upon Thames by Category

For the 6 months to 7 July 2015, IT jobs across the Kingston Upon Thames region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 5 (38.46%) MS Exchange
2 4 (30.77%) Exchange Server 2007
3 2 (15.38%) Lync
3 2 (15.38%) Exchange Server 2010
4 1 (7.69%) Exchange Server 2003
Applications
1 4 (30.77%) MS Excel
2 2 (15.38%) MS Office
Communications & Networking
1 5 (38.46%) IP Telephony
2 4 (30.77%) VoIP
2 4 (30.77%) SNMP
2 4 (30.77%) H.323
3 3 (23.08%) MGCP
4 2 (15.38%) Internet
5 1 (7.69%) LAN
5 1 (7.69%) Wireless
5 1 (7.69%) VPN
5 1 (7.69%) DNS
5 1 (7.69%) WAN
5 1 (7.69%) DHCP
5 1 (7.69%) Network Security
Database & Business Intelligence
1 1 (7.69%) MongoDB
General
1 3 (23.08%) Retail
Job Titles
1 7 (53.85%) Support Engineer
2 4 (30.77%) Network Engineer
3 3 (23.08%) Network Support Engineer
3 3 (23.08%) Network Support
3 3 (23.08%) Service Desk Technician
4 2 (15.38%) Operations Support Engineer
4 2 (15.38%) Operations Engineer
4 2 (15.38%) Network Operations Engineer
5 1 (7.69%) Senior Infrastructure Engineer
5 1 (7.69%) Chief Technology Officer
5 1 (7.69%) Citrix Support
5 1 (7.69%) Senior Citrix Support
5 1 (7.69%) 2nd Line Support Engineer
5 1 (7.69%) IT Support
5 1 (7.69%) Desktop Engineer
5 1 (7.69%) IT Support Engineer
5 1 (7.69%) Desktop Support
5 1 (7.69%) Junior
5 1 (7.69%) 2nd Line Support
5 1 (7.69%) Field Engineer
Libraries, Frameworks & Software Standards
1 1 (7.69%) LAMP
Miscellaneous
1 3 (23.08%) Management Information System
1 3 (23.08%) Analytical Skills
2 2 (15.38%) Statistics
3 1 (7.69%) Blackberry
3 1 (7.69%) PDA
Operating Systems
1 8 (61.54%) Windows
2 4 (30.77%) Windows XP
3 3 (23.08%) Windows 7
3 3 (23.08%) Windows 8
4 2 (15.38%) Windows Server 2003
4 2 (15.38%) Windows Server 2008
5 1 (7.69%) Windows Server 2012
5 1 (7.69%) Apple iOS
Processes & Methodologies
1 5 (38.46%) ITIL
2 4 (30.77%) Network Management
3 3 (23.08%) Service Desk Management
3 3 (23.08%) Workflow Management
3 3 (23.08%) Incident Management
3 3 (23.08%) ITSM
3 3 (23.08%) Workflow
4 1 (7.69%) Migration
4 1 (7.69%) Agile Software Development
4 1 (7.69%) Data Management
4 1 (7.69%) MVC
4 1 (7.69%) Service Management
4 1 (7.69%) Change Management
4 1 (7.69%) Problem Management
4 1 (7.69%) DevOps
4 1 (7.69%) Line Management
Programming Languages
1 1 (7.69%) PHP
Qualifications
1 3 (23.08%) Microsoft Certification
2 2 (15.38%) MCP
2 2 (15.38%) MCSE
2 2 (15.38%) MCSA
2 2 (15.38%) CCNA
2 2 (15.38%) Cisco Certification
3 1 (7.69%) MCITP
Quality Assurance & Compliance
1 1 (7.69%) ISO 9000
1 1 (7.69%) ISO 9001
1 1 (7.69%) ISO/IEC 27001
System Software
1 7 (53.85%) Active Directory
2 1 (7.69%) Terminal Services
2 1 (7.69%) VMware Infrastructure
2 1 (7.69%) XenApp
2 1 (7.69%) vSphere
Systems Management
1 4 (30.77%) Cisco IPCC
1 4 (30.77%) Cisco UCCX
1 4 (30.77%) Cisco CUCM
2 1 (7.69%) Nagios
2 1 (7.69%) NetBackup
2 1 (7.69%) Backup Exec
2 1 (7.69%) SCOM
Vendors
1 7 (53.85%) Cisco
1 7 (53.85%) Microsoft
2 4 (30.77%) SolarWinds
2 4 (30.77%) Citrix
3 1 (7.69%) Apple
3 1 (7.69%) Salesforce.com
3 1 (7.69%) Remedy
3 1 (7.69%) Sophos
3 1 (7.69%) VMware
3 1 (7.69%) ZyXEL
3 1 (7.69%) Draytek
3 1 (7.69%) NETGEAR
3 1 (7.69%) HP
3 1 (7.69%) Dell