The table below looks at the statistics for Contact Management skills in IT jobs advertised for the Leeds region. Included is a guide to the average salaries offered in IT jobs that have cited Contact Management over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
Contact Management
Rank 176 - -
Rank change year-on-year
- 0
Permanent jobs citing Contact Management 1 0 0
As % of all permanent IT jobs located in Leeds 0.029% - -
As % of the Processes & Methodologies category 0.032% - -
Number of salaries quoted 1 0 0
Average salary £65,000 - -
UK excluding London average salary £40,000 £150,000 £41,250
% change year-on-year
-73.33% +263.63%
Contact Management
West Yorkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Leeds region.

Processes & Methodologies Category
Leeds
Permanent IT job ads with a match in the
Processes & Methodologies category
3125 3196 2196
As % of all permanent IT jobs located in Leeds 89.54% 86.82% 85.85%
Number of salaries quoted 2456 2494 1654
Average salary £45,000 £40,000 £37,500
Average salary % change year-on-year
+12.50% +6.66%
90% offered a salary of more than £31,000 £30,000 £27,500
10% offered a salary of more than £60,000 £55,000 £57,500
UK excluding London average salary £45,000 £42,500 £40,995
% change year-on-year
+5.88% +3.67%

Contact Management
Jobs Demand Trend in Leeds

This chart provides a 3-month moving total of permanent IT jobs citing Contact Management across the Leeds region as a proportion of the total demand within the Processes & Methodologies category.

Contact Management Jobs Demand Trend in Leeds

Contact Management
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Contact Management across the Leeds region.

Contact Management Salary Trend in Leeds

Contact Management
Top 9 Related IT Skills in Leeds

For the 6 months to 31 July 2015, IT jobs across the Leeds region citing Contact Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Contact Management.

1 1 (100.00%) ITIL
1 1 (100.00%) CRM
1 1 (100.00%) SLA
1 1 (100.00%) Project Management
1 1 (100.00%) Service Management
1 1 (100.00%) Service Delivery
1 1 (100.00%) Change Management
1 1 (100.00%) Billing
1 1 (100.00%) Problem Management

Contact Management
Top Related IT Skills in Leeds by Category

For the 6 months to 31 July 2015, IT jobs across the Leeds region citing Contact Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Contact Management. Up to 20 skills are shown per category.

General
1 1 (100.00%) Billing
Job Titles
1 1 (100.00%) Service Manager
Processes & Methodologies
1 1 (100.00%) ITIL
1 1 (100.00%) CRM
1 1 (100.00%) Project Management
1 1 (100.00%) Service Management
1 1 (100.00%) Service Delivery
1 1 (100.00%) Change Management
1 1 (100.00%) Problem Management
Quality Assurance & Compliance
1 1 (100.00%) SLA