The first table below looks at the demand for Contact Management skills in IT jobs advertised for the West Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Contact Management over the 3 months to 28 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the West Yorkshire region.

Location
3 months to
28 Jul 2014
Same period 2013 Same period 2012
Contact Management
Rank - - 166
Permanent jobs citing Contact Management 0 0 4
As % of all permanent IT jobs located in West Yorkshire - - 0.11%
As % of the Processes & Methodologies category - - 0.14%
Number of salaries quoted 0 0 4
Average salary - - £21,500
UK excluding London average salary £150,000 £41,250 £40,000
% change year-on-year
+263.63% +3.12%
Processes & Methodologies Category
West Yorkshire
Permanent IT job ads with a match in the
Processes & Methodologies category
4065 2917 2796
As % of all permanent IT jobs located in West Yorkshire 83.15% 82.99% 79.52%
Number of salaries quoted 3227 2207 2320
Average salary £40,000 £37,500 £37,500
Average salary % change year-on-year
+6.66% -
90% offered a salary of more than £29,000 £27,500 £26,000
10% offered a salary of more than £55,000 £55,000 £55,000
UK excluding London average salary £42,500 £40,500 £40,000
% change year-on-year
+4.93% +1.25%
Contact Management
Yorkshire

Contact Management
Jobs Demand Trend in West Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing Contact Management across the West Yorkshire region as a proportion of the total demand within the Processes & Methodologies category.

Contact Management Jobs Demand Trend in West Yorkshire

Contact Management
Salary Trend in West Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Contact Management across the West Yorkshire region.

Contact Management Salary Trend in West Yorkshire

Contact Management
Top 13 Related IT Skills in West Yorkshire

For the 6 months to 28 July 2014, IT jobs across the West Yorkshire region citing Contact Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Contact Management.

1 13 (100.00%) ITIL
1 13 (100.00%) UNIX
1 13 (100.00%) CRM
1 13 (100.00%) EAI
1 13 (100.00%) SOA
1 13 (100.00%) ETL
1 13 (100.00%) LAN
1 13 (100.00%) PBX
1 13 (100.00%) WAN
1 13 (100.00%) Enterprise Architecture
1 13 (100.00%) WFM
1 13 (100.00%) CMDB
2 9 (69.23%) Asset Management

Contact Management
Top Related IT Skills in West Yorkshire by Category

For the 6 months to 28 July 2014, IT jobs across the West Yorkshire region citing Contact Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Contact Management. Up to 20 skills are shown per category.

Communications & Networking
1 13 (100.00%) LAN
1 13 (100.00%) PBX
1 13 (100.00%) WAN
Job Titles
1 13 (100.00%) Architect
2 12 (92.31%) Solutions Architect
3 1 (7.69%) Infrastructure Architect
Miscellaneous
1 13 (100.00%) CMDB
Operating Systems
1 13 (100.00%) UNIX
Processes & Methodologies
1 13 (100.00%) ITIL
1 13 (100.00%) CRM
1 13 (100.00%) EAI
1 13 (100.00%) SOA
1 13 (100.00%) ETL
1 13 (100.00%) Enterprise Architecture
1 13 (100.00%) WFM
2 9 (69.23%) Asset Management