The table below looks at the statistics for Contact Management skills in IT jobs advertised for the West Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Contact Management over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
Contact Management
Rank 195 193 -
Rank change year-on-year
-2 -
Permanent jobs citing Contact Management 15 2 0
As % of all permanent IT jobs located in West Yorkshire 0.31% 0.047% -
As % of the Processes & Methodologies category 0.36% 0.056% -
Number of salaries quoted 15 2 0
Average salary £57,500 £49,000 -
Average salary % change year-on-year
+17.34% -
UK excluding London average salary £57,500 £29,000 £44,000
% change year-on-year
+98.27% -34.09%
Contact Management
Yorkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the West Yorkshire region.

Processes & Methodologies Category
West Yorkshire
Permanent IT job ads with a match in the
Processes & Methodologies category
4163 3541 3232
As % of all permanent IT jobs located in West Yorkshire 86.62% 82.73% 80.66%
Number of salaries quoted 3312 2771 2707
Average salary £41,500 £40,000 £37,500
Average salary % change year-on-year
+3.75% +6.66%
90% offered a salary of more than £30,000 £28,000 £26,000
10% offered a salary of more than £57,500 £52,500 £60,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Contact Management
Jobs Demand Trend in West Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing Contact Management across the West Yorkshire region as a proportion of the total demand within the Processes & Methodologies category.

Contact Management Jobs Demand Trend in West Yorkshire

Contact Management
Salary Trend in West Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Contact Management across the West Yorkshire region.

Contact Management Salary Trend in West Yorkshire

Contact Management
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Contact Management within the West Yorkshire region over the 3 months to 19 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds - 15 £57,500 -
Contact Management
Yorkshire

Contact Management
Top 13 Related IT Skills in West Yorkshire

For the 6 months to 19 December 2014, IT jobs across the West Yorkshire region citing Contact Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Contact Management.

1 25 (100.00%) ITIL
1 25 (100.00%) CRM
1 25 (100.00%) EAI
1 25 (100.00%) SOA
1 25 (100.00%) ETL
1 25 (100.00%) Asset Management
1 25 (100.00%) Enterprise Architecture
1 25 (100.00%) WFM
1 25 (100.00%) UNIX
1 25 (100.00%) LAN
1 25 (100.00%) PBX
1 25 (100.00%) WAN
1 25 (100.00%) CMDB

Contact Management
Top Related IT Skills in West Yorkshire by Category

For the 6 months to 19 December 2014, IT jobs across the West Yorkshire region citing Contact Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Contact Management. Up to 20 skills are shown per category.

Communications & Networking
1 25 (100.00%) LAN
1 25 (100.00%) PBX
1 25 (100.00%) WAN
Job Titles
1 25 (100.00%) Architect
2 19 (76.00%) Solutions Architect
3 2 (8.00%) Infrastructure Architect
3 2 (8.00%) Technical Architect
4 1 (4.00%) Network Architect
4 1 (4.00%) Voice Architect
Miscellaneous
1 25 (100.00%) CMDB
Operating Systems
1 25 (100.00%) UNIX
Processes & Methodologies
1 25 (100.00%) ITIL
1 25 (100.00%) CRM
1 25 (100.00%) EAI
1 25 (100.00%) SOA
1 25 (100.00%) ETL
1 25 (100.00%) Asset Management
1 25 (100.00%) Enterprise Architecture
1 25 (100.00%) WFM