The table below looks at the statistics for Contact Management skills in IT jobs advertised for the West Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Contact Management over the 3 months to 30 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Mar 2015
Same period 2014 Same period 2013
Contact Management
Rank - 197 183
Permanent jobs citing Contact Management 0 4 3
As % of all permanent IT jobs located in West Yorkshire - 0.082% 0.077%
As % of the Processes & Methodologies category - 0.098% 0.096%
Number of salaries quoted 0 4 0
Average salary - £55,000 -
UK excluding London average salary £47,500 £19,750 £75,000
% change year-on-year
+140.50% -73.66%
Contact Management
Yorkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the West Yorkshire region.

Processes & Methodologies Category
West Yorkshire
Permanent IT job ads with a match in the
Processes & Methodologies category
4376 4091 3129
As % of all permanent IT jobs located in West Yorkshire 86.74% 83.87% 80.56%
Number of salaries quoted 3440 3272 2486
Average salary £40,000 £40,000 £38,000
Average salary % change year-on-year
- +5.26%
90% offered a salary of more than £30,000 £29,000 £27,500
10% offered a salary of more than £57,500 £55,000 £60,000
UK excluding London average salary £43,500 £42,500 £40,000
% change year-on-year
+2.35% +6.25%

Contact Management
Jobs Demand Trend in West Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing Contact Management across the West Yorkshire region as a proportion of the total demand within the Processes & Methodologies category.

Contact Management Jobs Demand Trend in West Yorkshire

Contact Management
Salary Trend in West Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Contact Management across the West Yorkshire region.

Contact Management Salary Trend in West Yorkshire

Contact Management
Top 13 Related IT Skills in West Yorkshire

For the 6 months to 30 March 2015, IT jobs across the West Yorkshire region citing Contact Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Contact Management.

1 12 (100.00%) ITIL
1 12 (100.00%) UNIX
1 12 (100.00%) CRM
1 12 (100.00%) EAI
1 12 (100.00%) SOA
1 12 (100.00%) ETL
1 12 (100.00%) LAN
1 12 (100.00%) PBX
1 12 (100.00%) WAN
1 12 (100.00%) Asset Management
1 12 (100.00%) Enterprise Architecture
1 12 (100.00%) WFM
1 12 (100.00%) CMDB

Contact Management
Top Related IT Skills in West Yorkshire by Category

For the 6 months to 30 March 2015, IT jobs across the West Yorkshire region citing Contact Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Contact Management. Up to 20 skills are shown per category.

Communications & Networking
1 12 (100.00%) LAN
1 12 (100.00%) PBX
1 12 (100.00%) WAN
Job Titles
1 12 (100.00%) Architect
2 9 (75.00%) Solutions Architect
3 1 (8.33%) Infrastructure Architect
3 1 (8.33%) Network Architect
3 1 (8.33%) Voice Architect
Miscellaneous
1 12 (100.00%) CMDB
Operating Systems
1 12 (100.00%) UNIX
Processes & Methodologies
1 12 (100.00%) ITIL
1 12 (100.00%) CRM
1 12 (100.00%) EAI
1 12 (100.00%) SOA
1 12 (100.00%) ETL
1 12 (100.00%) Asset Management
1 12 (100.00%) Enterprise Architecture
1 12 (100.00%) WFM